Total 8 Full-time human resource executive job vacancies in Temasek Polytechnic

• At least 4-8 years’ relevant work experience in office administration and provision of secretariat support
• People-oriented with strong interpersonal, verbal and written communication skills
• Self-driven, independent and a team player with good event organization skills
• Proficient in Microsoft and Adobe applications. Proficiency in other digital platforms such Power BI and Padlet would be an advantage
• Knowledge/experience in student management systems/processes would be an advantage

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 27 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

[What you will be working on]

Responsibilities:-

• Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter
• Maintain high quality of service and ensure that queries or escalations are handled professionally
• Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

• At least a tertiary education (in any discipline)
• Proficient in Microsoft Office applications
• Strong writing and analytical skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 23 Mar 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

• Support as secretariat of Campus Rejuvenation (CR) Committee and manage the CR project to rejuvenate Campus Infrastructure, Teaching & Learning Facilities from planning stage till the successful handover of the rejuvenated buildings to RP.
• Coordinate with stakeholders to collate detailed users’ requirements from schools, centres, offices and departments from concept design to detailed design, including to manage the design-change requests.
• Coordinate with stakeholders to minimise disruptions to campus operations especially academic lessons with the provisions of the decanting facilities throughout the construction phases, including prioritising the phases based on needs and functions.
• Prepare the budget papers, cashflow projections and decanting scheduling for Office of Estates (OES) to seek Senior Management such as Development Committee (DC), Board of Governors (BOG) and eventually Ministry of Education’s (MOE) approval.
• Manage contract administration of the multi-disciplinary consultancy tenders and construction tenders including procurement, specification formulation, evaluation, recommendation and site work implementation.
• Manage the performance of the main contractors, consultants and Managing Agent to uphold the quality services.
• Oversee the project management of minor renovation, addition & alteration works including facilities management to support OES departmental roles and functions.

[What we are looking for]

• Possess background in Project Management Services, Construction Services, Building Services, Engineering or related field with at least 3 years of relevant working experience preferred. Experience in government procurement, managing multi-disciplinary consultants and submissions to regulatory authorities will be an added advantage.
• Sound planning and organizing skills, with a strong sense of responsibility for completing assigned duties on time.
• A good team player with good communication, interpersonal and collaboration skills to engage stakeholders across all levels and able to work independently at the same time.
• IT savvy with digitalisation, computer-aided design (CAD) and project scheduling skills.

[What you will be working on]

You will be part of Ngee Ann Polytechnic Finance team to drive and lead automation and process improvement projects and revamp the Finance intranet.

Your responsibilities will include, but are not limited to, the following:

• Understand and identify opportunities to leverage on analytics and technology to automate/streamline processes.

• Plan, design, and develop automated processes using tools such as VBA, Python, UiPath and  Power Automate.

• Apply critical thinking and problem-solving skills to address challenges that may arise during the planning, implementation, and maintenance of automated systems.

• Plan, design and revamp the Finance intranet. 

• Deliver training and assistance to teams for the adoption of new automated processes and systems.

• Assist in other ad hoc projects and finance duties as assigned.

You may be rotated to other sections in the Finance Office.

[What we are looking for]

• A Bachelor's degree in Computer Science or a related field is required.

• Minimum 3 years of relevant working experience in in Automation, AI, Engineering, or Data-related roles.

• Proficient in Excel, VBA, Outlook Macro, Python/R Studio, UiPath Studio, Power BI.

• Critical thinking and problem-solving skills.

• Positive attitude, continuous learner, self-motivated and meticulous.

• Excellent communication, interpersonal and presentation skills.

• A team player who is able work independently.

• Knowledge of best practices and techniques for implementing automation to streamline finance and administrative processes is an added advantage.

[What you will be working on]

Your responsibilities will include, but are not limited to, the following:

Course Administration

• Liaise and work closely with internal and external stakeholders to ensure the successful launch and completion of CET courses for adult learners

• Manage course planning and schedules, CET course updates on websites, course registration, admission interviews, enrolment, tracking of students’ course completion, coordinate course evaluation surveys

• Prepare admin documents, setup systems for students and trainers including coordinate set-ups in learning management systems, provide technical support for course delivery

• Manage department email account and hotline, to ensure customer queries are addressed accurately and in a timely manner

• Oversee automation projects and process and system enhancements for office operations

• Manage all learner and course records and prepare statistical reports according to the Records Management procedures

School Admin

• Support general administrative functions of the department including counter duty and finance processes including requisition, purchasing, goods receiving and inspection, invoicing and payments

• Lead project teams/ committees to plan and organize events at the school level, e.g. networking forums, CET course previews

• Prepare regular and ad-hoc reports for internal and external stakeholders, analyse data and address queries relating to the reports

• Ensure proper records management under school admin work areas 

• Manage and execute other administrative tasks assigned by the Management

[What we are looking for]

• Preferably with experience in a similar job role/ education & training environment

• Meticulous, strong admin skills and able to multi-task

• Good in record keeping, inventory, and document management for traceability

• Proficient with Excel, PowerPoint, SharePoint, and Power Automate or BI (or willing to learn)

• Able to work independently and as a proactive & collaborative team player

• A tenacious attitude with a growth mindset

• Familiar with data analytics

• Interest to learn new systems and embrace new office technologies and tools for higher productivity

[What you will be working on]

Responsibilities:-

• Coordinate learning journey with external organizations as well as internal staff to support the learning journey, providing pre-learning journey information, setting up the venue, seeking approval and arrangement of refreshments and monitoring the number of attendees etc.
• Handle administrative support tasks such as filing, document organization, and data entry.
• Oversee admin/logistic matters related to interns such as arrange interviews, presentations and collate timesheets for payment processing.
• Manage office space and ensure space is managed well for use by staff and students.

[What we are looking for]

Requirements:-

• Proficiency in Microsoft Office Suite (Powerpoint, Word and Excel).
• Strong organization skills with a keen eye for details.
• Excellent communication skills and interpersonal skills.
• Ability to work in a collaborative team environment.
• Candidate must be a team player as well as be able to work independently.

Closing date: 31 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

What you will be working on

• Setting up and managing academic systems (e.g., timetabling, TP Assessment and Examinations Processing System, TP Subject Management System, TP Student Attendance System, BrightSpace, POLITEMall, etc), which will involve managing the processes and data entry, troubleshooting issues, and addressing queries related to these systems.

• Delivering administrative tasks related to academic processes (e.g., admission, examiner meetings, academic progression, etc).

• Supporting physical, virtual or hybrid events and activities (e.g., Open House, EAE seminar, JAE, school talks, Learning journeys, Applied Learning Modules, etc).

• Assisting in administrative tasks for committees related to academic processes (e.g., School Disciplinary Committee).

• Developing automation for various work processes related to academic support.

• Handling other ad-hoc administrative duties as assigned.

What we are looking for

• High proficiency in Microsoft Office (particularly in  Microsoft Excel).

• Effective in written and verbal communication, coupled with a strong ability to work well within a team.

• Willingness to learn new digital skills and/or AI Tools that can help with the automation and digitalisation of existing administrative processes.

• Candidates with knowledge and skills in digital automation tools (e.g., Microsoft Power Automate, Microsoft Power Apps, UiPath, etc), data visualisation tools (e.g., Microsoft Power BI, Tableau), or survey tools (e.g., Microsoft Forms, QuestionPro) will be preferred.