Total 2 human resource executive job vacancies in caa changi airport terminal 2

Job Overview

To process Customer’s Purchase Orders via internal systems and manage Customer queries.

Roles & Responsibilities

· Processing Customer Purchase Orders via In-House ERP systems.

· Customer interface for production requirement and progress reporting.

· Handle administrative functions relating to customer’s repair orders.

· Update Contract Summary Database (Creation, Ad-hoc for Customers and Aircraft Type)

· Providing timely response to customer Commercial queries via phone/email.

· To provide monthly open order reports and delivery reports to customers.

· To advise customer on rotable or replacement parts to complete build on time.

· To provide support to Customer Support Managers/Directors.

· Coordinating Working Party or Tool Loan request with the Technical Team based on Customers’ requirements.

· To provide contract/agreements to customers for Landing Gear Loan on AOG basis.

· Invoicing Customers for working party/ tool loans/ Landing Gear loans.

· Backup to other Commercial Customer Service Executive.

· Facilitate and coordinate site visits/table inspections for workshop.

· Feedback and follow up on Customer Warranties.

· Contribute to Process improvements.

Job Requirements

· Diploma in Business Administration/Logistics/Supply Chain Management or any other related disciplines.

The Role

This role is a strategic support for procurement operation function to influence significant change management across the Food Solutions, BUs and functions e.g. support development of productivity BP, Category Management, Strategic Sourcing, Source-to-Pay (S2P) Management, Operational support and Internal controls and compliance.

Key Responsibilities

· Support Senior Procurement Manager/Head of Tactical Sourcing to deliver sourcing initiatives across food related categories. Delivery through proficient knowledge of the Collaborative Procurement Model (CPM), Category Management and 7-step sourcing process.

· Accountable for sourcing and operational knowledge in defined categories collaboratively aligning with related BUs/functions at early stage in 7SSP project development process (Business Planning), analysis, sourcing, negotiating, contracting and managing agency to deliver maximum productivity benefits (efficiency and effectiveness)

· Strong Negotiation skills and contract management delivery

· Accountable for ensuring monthly reporting through updated CPM Tracker

· High level of maturity and stakeholder communications skills required as applicable

· Support management of Global Procurement Internal controls, Risk Management and supplier integrity with supplier management teams

· Ensure effective and timely communication with procurement colleagues in other procurement functions as well as business stakeholders in BUs/functions

· Knowledge of category strategy management identify BU/function sourcing opportunities for improved systems and process efficiencies

· Develop strong collaboration with Finance Department and marketing function in BU to ensure knowledge of and a proactive approach to budget timeline and planning in order to support 7SSP for each Category (ZBW)

· Delivers strong analytics capability within responsible key categories and support recommended spend and buy better strategies. In conjunction with business owners, validate buying requirements (demand management) and guide users to the most appropriate products and services

· Manage compliance to S2P to ensure delivery of Key Performance metrics

· Comply with Global Procurement policy and Global Procurement Operation Manual procedure to ensure consistent and complied implementation across BUs/functions

· Facilitate approvals/sign off from appropriate parties where applicable to ensure agreement before commitment given to spending.

· In conjunction with supplier performance management team to ensure supplier performance feedbacks, dispute and complaints are timely acted upon

· In conjunction with supplier risk management team to ensure properly supplier audit is carried out timely. Work with supplier risk management team to ensure risk mitigation and compliance.

· In conjunction with supplier relationship management team to ensure SRM tasks and initiatives are properly carried out, monitored and measured

Key Requirements

· Minimum 5 years of strategic sourcing experience in procurement, preferably gained in FMCG/ Hospitality/ Retail / Consulting

· Experience in procurement, consulting and/or business operations

· Category management knowledge and experience (Collaborative Procurement Model)

· Category portfolio management leadership and business acumen

· 7 Step Sourcing Process knowledge and delivery

· Analytical skills

· Negotiation skills

· Contract Management skills

· Leadership skills

· Strong business communication skills (stakeholder management)

· Strategic Business Management skills

· Strategic Change Management skills

· Operational excellence and business process improvement

· Good interpersonal skills with the ability to work independently and within the team.

· Someone who thrives in a fast paced, fast changing and dynamic environment and be a true team player with strong analytical abilities and communication skills

· Willingness to challenge status quo with critical thinking and open to new ideas and learning

· A can-do attitude is essential to the success of this role.