Total 73,703 human resource executive job vacancies in Singapore

Job Responsibilities:

• Pack and fulfil online sales and ecommerce orders through the efficient use of in-house and 3rd party delivery partners
• Receive incoming and outgoing shipment within the warehouse
• Coordinate all logistics activities and work with inter-department heads across different business units
• Monitor warehouse inventory and inform Product Managers if stocks are running below par level
• Provide feedback and suggest ways to improve operations and ensure cost-efficient and timely delivery of shipment and goods in line with the business needs
• Participate in monthly stock-take and provide monthly closing reports
• Support with any other administrative duties or special projects as required

Minimum Requirements:

• At least 1 year of work experience in a similar position
• Diploma/Bachelor’s Degree in Logistics & Supply Chain Management or equivalent
• Familiarity with Shopify and marketplace ecommerce platforms such as Lazada, Shopee, Fairprice and Amazon
• Experienced/Comfortable with operating pallet stacker/pallet jack
• Proficient use of Microsoft Excel
• Ability to communicate in written and spoken English and a positive mindset and “can-do” attitude to continuously strive to make things better
• Possess a Class 3 Driver’s license will be a bonus

Rice Fields (RICE) pride ourselves as a reputed architectural material solution provider to many esteemed partners in the industry since 2001. As a supplier of premium quality and stylish eco-friendly tiles to homes, institutions and commercial projects globally, our team is committed to deliver the finest product and services to the architecture + design industry.

Our award-wining design showroom, riceLAB offers a tile selection experience that is uniquely different in the industry.

If you are interested to be part of the team that helps to create dream spaces, we now invite you to join our team today as a Customer Experience Executive.

As the spokesperson of the Company, you are required to:

Responsibilities

• Deliver professional and quality concierge services to customers
• Communicate and handle customer requests or enquiries via phone, email, online platform in a clear, professional and timely manner
• Establish relationships with customers with a positive customer experience after every contact
• Provide support for Material Planners, risk management and marketing research
• Plan, manage and support marketing campaigns/branding/events and hosting with various team functions
• Manage and monitor the corporate gifts inventory for gifting
• Produce regular reports on marketing and manpower capacity, including scheduling and coordinating sales appointments
• Assist in sample preparation, collection and delivery
• Ensure corporate image is maintained
• To ensure that conditions of riceLAB (showroom) is well maintained
• Receive and manage mails and packages

To excel in this job and have an enriching career pathway, you must have/be:

Requirements

• Have good interpersonal and communication skills, customer service-oriented disposition and a team player
• Well-groomed to represent Company’s image at all times
• Work well in a challenging and fast-paced environment
• Willing to work on Saturdays on a 5-day work week (4 weekdays and 1 Saturday). Non-working days for Sunday and Public holidays

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales