Total 2,442 Others/Any human resource manager job vacancies in Ang Mo Kio, North East

HR Manager, ($4,000 to $5,000 Monthly)

Responsibilities:

1. Oversee monthly payroll processing and ensure compliance with local employment regulations.
2. Ensure compliance with all statutory regulations & company policies.
3. Maintain accurate personnel records by having a filing and retrieval system.
4. Responsible for office administrative duties.
5. Strong knowledge of Singapore’s employment laws, regulations, and taxation requirements.
6. Maintain employee records and ensure compliance with data protection regulations.
7. Process end-to-end payroll for Company with a headcount of around 50 including submission of monthly CPF taxes, statutory payments and ensure timely and accurate compensation.
8. Ensure smooth day-to-day office operations by managing administrative tasks. Liaise with external vendors, service providers, and contractors to ensure efficient office operations.
9. Develop, implement, and enforce safety policies in alignment with Bizsafe standards to cultivate a proactive culture of health and safety, ensuring a secure and compliant workplace for all employees.
10. Prepare regular HR reports, including employee turnover, absenteeism, and other metrics. Analyze HR data to identify trends and make recommendations for improvement.
11. Assist the Sales team in preparing detailed sales and service quotations for clients.
12. Provide pre-sales and after-sales support by working closely with the Sales, Service, and overseas teams to address customer needs and inquiries.
13. Process sales orders efficiently to ensure smooth operations across departments.
14. Manage work pass applications, renewals, and cancellations for foreign employees, ensuring adherence to government regulations.
15. Handle administrative tasks such as payroll processing, leave management, and attendance tracking.

Requirements:

1. Candidate must possess a Diploma from a polytechnic in Singapore or a Degree in Administration Management, Human Resource Management, Business Administration or a similar field from a reputable institution.

2. Good command in English and Chinese.

3. A minimum of 5-7 years of HR experience, with at least 2 years in a managerial or leadership capacity.

4. Organized and able to follow structured work procedures at work

5. Must have at least 2 years of working experience in the manufacturing sectors.

6. Comfortable with HRM and office software (Microsoft Works and Excel).

7. Pleasant personality, impeccable integrity, responsible, responsive and able to work under pressure.

8. Proficiency in Excel and other Office applications is a requirement.

9. Professional HR certification (e.g., SHRM, CIPD) is a plus.

10. Experience with work pass applications, foreign worker regulations, and office administration is preferred.

11. Strong understanding of labor laws, employment regulations, and HR best practices.

Willingness to travel to construction sites and work in both office and field environments.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Job Requirements

• Degree in HR, Business or related discipline.
• Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

Job Description:

• Be involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Support company in developing a comprehensive HR system and record
• Maintain employee records
• Assist in processing payroll and payments monthly
• Handles all worker's welfare and other miscellaneous issue.
• Handle work permit application, insurance related issues.

Job requirement:

• Be committed
• 21 years and above
• 3 years experience in HR position (Construction Sector)
• Proficient in MS

What you will be doing :

• Recruitment & Selection: Drive continuous improvement and consistency to strengthen partnerships with local HR Business Partner & COE teams, and improve visibility and collaboration. Ensure effective recruitment solutions are delivered within agreed upon time frames and cost. This will include recruitment solutions and transitions for new client accounts to deliver required headcount.
• Ensure global platforms and careers portal are effectively leveraged. Proactively promote Cushman & Wakefield's Brand & EVP to attract and retain our top talent, critical to our ongoing success.
• Employee Value Proposition: Work closely with Recruitment Marketing and Marketing and Communications teams to market jobs and promote our Employee Value Proposition (EVP) and ensure a consistent message through all levels of the organization. Together with the HR Business Partner teams, drive positive messages and stories and career enhancement opportunities throughout the region and globally, reinforcing our strong brand and commitment to employee engagement, career growth and retention.
• Onboarding: Manage a consistent approach to onboarding. Working closely with the local HR COE’s and HR teams to develop an experience that is efficient, and effective and ensures a smooth and positive transition into Cushman & Wakefield for new hires, M&A Integrations and internal moves.
• HR Systems and Technology: Work closely with the HR Operations COE, Global Technology team to leverage technology platforms (Workday, Phenom People, LinkedIn, and other HR related business applications such as the internal and external websites and external job and careers sites) to deliver value to business leaders and individuals using simple, streamlined processes. Provide ongoing education to HR teams, business leaders and individuals to maximize the value they receive from HR technology so that the platforms are business enablers, not obstacles.
• Governance & Compliance: Effectively anticipate and manage risks associated with people and take a holistic approach to proactively audit and monitor HR systems and processes for compliance and consistency with relation to legislation and global requirements. Including the DOA (Delegations of Authority) is followed for all Employment related activities.
• Reporting: Ensure high confidence in TA metrics through effective requisition management and governance activities. This includes ensuring the metrics accurately reflects the recruiting activities, and placing requisitions on hold or closing them if the hiring manager is not ready to engage.
• Financial Stewardship: Be effective in utilizing various tools and vendors to deliver on cost effective and efficient recruitment services.
• Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

About You:

• Bachelor’s degree required, preferably in business or human resources.
• Minimum of 4 years of Talent Acquisition experience in an in-house or RPO environment, ideally within a high-volume hiring environment
• Industry knowledge of Commercial Real Estate / Facilities management and experience in Singapore is preferred
• Knowledge of full-cycle recruiting and employer branding techniques, familiarity with a variety of different selection methods (interviews, assignments, psychological test etc.) is advantageous
• Demonstrated ability in implementing recruitment and selection management programs to support business strategy and provide efficient and effective services to secure talent. Partnering and working with a variety of human resources centers of excellence and local recruitment teams
• Experience in using WorkDay or Phenom CRM preferred
• Strong stakeholder management and engagement skills required
• Possess tenacity, resilience and patience to deal with ambiguity and change.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The Singapore Scout Association

The Singapore Scout Association was established in 1910 with the mission of educating young people, through a value system based on the Scout Promise and Scout Law, to help build a better world where people are self-fulfilled as individuals and play a constructive role in society.

By always doing their best in whatever they do, Scouts use the outdoors as the platform for learning and development. Together with an established system of programmes that not only develops youths, but also many of the adult leaders that support our youth programmes, Scouts all over the world see learning and improving as an essential ongoing process that never ends.

Duties and Responsibilities:

1. Manage recruitment, onboarding, and offboarding processes.
2. Maintain accurate HR records and manage HR software.
3. Coordinate staff training, development programs, and cohesion events.
4. Provide guidance on HR policies, performance reviews, and development plans.
5. Prepare HR reports and collaborate on policy implementation.
6. Support volunteer recruitment, induction, and deployment.
7. Maintain volunteer records and ensure policy alignment.
8. Coordinate recognition events and manage volunteer applications.
9. Facilitate meetings and ensure completion of mandatory training for volunteers.

Desirable Attributes & Qualifications:

• Diploma or Degree in relevant field
• At least 3 years experience in HR
• Good interpersonal skills with positive mindset
• Proficient in spoken and written English
• Proficient in MS Office (Excel, Word) and Google applications
• Demonstrates initiative and is meticulous
• A team player

Expected Salary

$3,000 - $3,500

Working Days

Tuesday to Saturday

Duties and Responsibilities:

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR, with a focus on HR Development, Performance/Talent Management, Engagement and Administration for a start.
2. Partner Business Units to advise stakeholders and support in relevant HR matters such as developing in-house courses, administering training budget and external course registrations, managing annual performance and talent review exercises etc.
3. Support in reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Support in maintaining HR System, ensuring accurate records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
6. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
7. Support in other relevant duties as assigned.

Requirements:

• Degree in HR, Business or related discipline.
• Minimum 5 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

The Human Resources intern will support the day-to-day running of the teams, focusing on recruitment as well as team member engagement.

Talent Acquisition:

1. Draft role descriptions for openings, and put up openings on volunteer and recruitment platforms and schemes
2. Monitor, screen and follow up on applications to join the ActSEA family including arranging for interviews, preparing internship/employee/consultant agreements, and onboarding the incoming team members

Human Capital Management:

1. Work with each team’s lead to update the status of their team members, and follow up with members whose statuses have changed, including offboarding
2. Regularly update the ActSEA family profiles database, and encourage team members to update their profiles
3. Support volunteer management as needed

Employee Engagement:

1. Run and analyse data from mental health check-ins, and develop capacity and resources to support mental health
2. Improving company policies such as salary and anti-discrimination policies
3. Plan and carry out bonding sessions amongst full-time staff and members
4. Draft ActSEA’s quarterly volunteer newsletter

As this internship will be under the YCCI programme, please also sign up through their application form at: https://form.gov.sg/5ebe59d29328510011e5dd52

Responsibilities

You will handle full spectrum of HR operations and HR administration duties, which include but not limited to:

• onboarding
• work pass related matters
• claims reimbursement & leave records
• monthly attendance & payroll closing
• incident reporting & insurance claim submission
• foreign worker accommodation
• MOM compliance
• staff training course registration
• staff benefits & welfare
• staff engagement
• other duties as assigned by the supervisor and management

Requirements:

• Meticulous & proactive
• Well organised
• Able to multi-task
• Proficient in MS office (Word, Excel, PowerPoint)
• Minimum 2 years of relevant working experience
• Singaporean only

Others:

• 5-day work week
• Medical & dental benefit

Only shortlisted candidates will be notified.

Duties and Responsibilities:

1. Support in the full spectrum of HR operations and end-to-end employee lifecycle processes, such as recruitment, onboarding, training, offboarding etc.
2. Provide HR administrative support, such as administer work passes and employment contracts, process claims/invoices, prepare monthly reports and maintain personnel files and system records etc.
3. Coordinate in-house courses, administer training budget and external course registrations.
4. Assist in the review and implementation of HR policies and practices, and handle day-to-day employee queries.
5. Plan and organise employee engagement activities.
6. Handle office administration matters, which includes employee travel management, procurement of office stationery, equipment and other supplies etc.
7. Support in other relevant duties as assigned.

Requirements:

• Minimum Diploma with at least 3 years working experience in HR and Admin. Fresh Degree graduates are welcome to apply.
• Good team player with the ability to work in a fast-paced environment and manage wide breath of generalist scope.
• Possess good organisation, communication and interpersonal skills
• Fast learner, proactive and meticulous.

Overview:

We are seeking a motivated and experienced Manager to oversee our team of Consultants. This role is essential in driving sales, providing exceptional customer service, and enhancing our brand's presence in the market. The ideal candidate will have a strong background in interior design and curtain sales, along with proven outdoor sales experience.

Key Responsibilities:

• Recruitment & Training: Hire and train a team of Consultants, ensuring they have the skills and knowledge needed to succeed in the field.
• Sales Management: Oversee on-site sales activities, guiding the team to meet and exceed sales targets while maintaining high customer satisfaction.
• Customer Engagement: Foster strong relationships with clients, addressing their needs and preferences to deliver tailored solutions.
• Sales Strategy: Develop and implement effective sales strategies to enhance product visibility and drive revenue growth.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities for growth.
• Reporting: Track and report sales performance metrics, providing insights to senior management on areas for improvement.

Qualifications:

• Experience: Minimum of 10 years in outdoor sales experience.
• Skills: Strong understanding of the sales process, exceptional communication skills, and a customer-centric mindset.
• Results-Driven: Proven track record of meeting or exceeding sales targets in a competitive environment.
• Leadership: Ability to inspire and motivate a team, fostering a collaborative and high-performance culture.

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Responsible for achieving the stipulated sales target set by company.
• Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.
• Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.
• Stay informed about software industry trends, competitive services, and market conditions.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.
• Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must maintain high professional and technical knowledge standard.
• Fluency in English and Mandarin for interactions with Mandarin-speaking clients or staff at the China branch.

• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience

Position Overview:
We are seeking an experienced and dynamic Food & Beverage Manager to oversee all aspects of our F&B operations, ensuring exceptional guest experiences, operational excellence, and profitability. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering high-quality service.

Responsibilities:

1. Operational Management:Oversee daily operations of all F&B outlets, ensuring smooth execution and adherence to company standards.
   Develop and implement Standard Operating Procedures (SOPs) to enhance efficiency and consistency.
   Monitor inventory levels, coordinate with suppliers, and manage procurement processes to ensure optimal stock availability.
   Ensure compliance with health, safety, and hygiene regulations at all times.
   
2. Guest Experience:Maintain high standards of customer service to ensure a memorable dining experience.
   Address and resolve customer feedback and complaints promptly and professionally.
   Develop initiatives to improve guest satisfaction and drive repeat business.
   
3. Team Leadership and Development:Recruit, train, and mentor F&B staff, fostering a positive and motivated work environment.
   Conduct regular performance evaluations and provide actionable feedback for growth.
   Schedule and manage staffing levels to ensure efficient operations while controlling labor costs.
   
4. Financial Management:Prepare and manage budgets for F&B operations, ensuring cost control and profitability.
   Analyze financial performance, including revenue, expenses, and profit margins, and implement strategies to meet financial goals.
   Optimize menu pricing and offerings to maximize profitability.
   
5. Marketing and Sales:Collaborate with marketing teams to develop promotions and campaigns to attract and retain customers.
   Identify and implement opportunities to increase revenue, such as special events or seasonal offerings.
   Stay updated on market trends and competitors to maintain a competitive edge.
   
6. Strategic Planning:Develop and execute long-term plans to achieve business objectives and growth targets.
   Implement sustainability practices to reduce waste and improve operational efficiency.
   

Requirements:

• Proven experience as an F&B Manager or in a similar leadership role within the hospitality industry.
• Strong knowledge of F&B operations, including menu planning, cost control, and inventory management.
• Exceptional leadership and communication skills with the ability to inspire and lead diverse teams.
• Solid understanding of financial management and performance metrics.
• Customer-oriented mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in using F&B management software and tools is an advantage.

Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

Job Description

***Only short-listed candidates will be notified***

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

Crafting proposals and quotations, and skillfully negotiating with clients

Managing project implementation plans and budgets.

monitoring progress and taking proactive measures when needed.

Prepare a variety of project documentation, including Minutes of Meeting, Requirement and Design Specifications (or Understanding Documents), Release Notes, and Project Status Reports.

Take on additional duties and responsibilities as assigned.

Job Requirements

Educational Background: Bachelor’s Degree in Information Systems or Business.

Experience: 5 years' experience

Excellent communication skills are essential.

Proficiency in Microsoft Office (Excel, Word, PowerPoint).

You're organized, meticulous, and always approach tasks with a positive attitude.

Strong administrative skills and a general understanding of the project plan, project documentation, and project standards.

Will be responsible for overseeing all aspects of event planning and execution. This includes managing timelines, coordinating with vendors, ensuring budget compliance, and ensuring client satisfaction. The role demands excellent organizational, communication, and leadership skills to ensure events are delivered on time, within scope, and within budget.

The Cafe Manager is responsible for overseeing the daily operations of the cafe, ensuring a high level of customer service, managing the team, and ensuring the smooth running of all cafe operations. The manager will ensure that the cafe is efficient, profitable, and meets the quality standards set by the business. The role involves overseeing staff, inventory, customer relations, financial management, and maintaining a welcoming environment.

Customer Service:

• Ensure a high standard of customer service and a welcoming atmosphere.
• Address and resolve customer complaints or issues promptly and professionally.
• Build and maintain relationships with regular customers, ensuring repeat business.
• Handle cash and credit transactions, providing accurate billing and receipts.

Skills & Competencies:

• Excellent leadership and team management skills.
• Strong customer service and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Problem-solving skills and attention to detail.
• Excellent organizational skills, time management, and multitasking abilities.
• Knowledge of point-of-sale (POS) systems and general business software.
• Ability to analyze sales data and customer feedback to improve business operations.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations