Total 76,115 human resource manager job vacancies in Singapore

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

• Partner with the HODs and Team Leads to manage the end-to-end recruitment process, which includes, administering the Talent Acquisition Form for all hires; the sourcing and interview of candidates; prepare salary proposal; the on-boarding and off-boarding process
• Collaborate with various agencies to participate in various recruitment drives and outreach programmes so as to enhance our branding; enhance recruitment channel and to build pipeline to support the current and future human capital needs.
• Handle all employee relations matters, which includes, disciplinary related matters; grievances; performance improvement plan and other issues concerning employee engagement.
• Provide timely advice on HR policies and procedures with the aim to enhance employee communication; engagement and performance.
• Facilitate and be the minute-taker for staff engagement sessions
• Handle applications/renewals for any foreign hires and related matters
• Participate and assist with performance management review
• Participate in HRIS implementation and testing
• To perform any HR related projects, surveys and HR admin duties as and when assigned

Job Requirements:

• Diploma/Degree/Post Graduate qualification in Human Resource Management or related disciplines with at least 4 to 5 years of HR experience in HR Business Partnering
• Good oral and written communication skills, including presentation skills

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599

Responsibilities:

• Loading, transporting, and the items to clients or businesses in a safe, timely manner
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
• Providing excellent customer service, answering questions, and handling complaints from clients
• Assessing the site where the ceiling fan is to be installed to assess the space and determine the most appropriate location for the fan.
• Ensure that the ceiling is strong enough to support the weight of the fan, and by creating a suitable mounting location for the fan.
• Installing and assembling the ceiling fan, wiring it to the electrical system, and mounting it securely to the ceiling safely and efficiently
• Test the ceiling fan to ensure that it is functioning properly and that there are no electrical or mechanical issues
• Clean up the site after the installation is complete, including removing any debris or packaging materials
• Provide advice and guidance to the customer on how to use and maintain the fan, as well as answer any questions the customer may have about the installation process and the products
• Provide a comprehensive range of electrical services, including but not limited to pulling electrical wires, installing power switches, and any other electrical works tasks
• Provide false ceiling works with customisability to meet client-specific needs and requirements in a safe and efficient manner
• Provide excellent customer service, answering questions, and handling complaints from clients
• Abiding by all transportations laws and maintaining a safe driving record
• Daily reporting and weekly reporting to direct manager
• Other tasks, when required by the immediate supervisor

Requirements:

• Experienced in installation, maintenance, troubleshooting and repairing of a ceiling fan is a bonus
• Handyman experience will be an advantage
• Ability to walk, drive, lift and carry heavy items for extended periods
• A driving license is required and able to drive 10 feet lorry/van
• A minimum of 1-year experience is preferred
• Comfortable with 6 days work week (Monday to Saturday, 9am to 6pm

Responsibilities:

• Assist in formulating and implementing internal control procedure
• Assist in the review and recommendation on new finance work processes and improvements
• Daily monitoring of inward transactions
• Work closely with external counterparts for completion of monthly closing
• Ensure accurate & timely submissions of claims and prompt disbursements
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval
• Provide reliable details for cashflow projections
• Maintain Fixed Assets Register along with regular asset count
• Liaison with HR for Payroll Reconciliation
• Proper documentation of workflow and policies
• Review AP ageing with long outstanding balances and follow-up closely for closure
• Liaison with audit partners
• Perform ad-hoc duties as assigned by superior

Requirements:

• Able to work in a fast-paced environment
• Goal-oriented and meticulous to details

Responsibilities:

• Involved in the preparation of food and beverages
• Ensure that kitchen utensils and equipment are in good condition to operate
• Responsible for maintenance of cleanliness of kitchen and any ad-hoc duties assigned
• Ensure compliance with all health and safety regulations in a kitchen area
• Ensure that food can be prepared in a timely manner
• Ability to work in a fast-paced environment
• Ensure freshness of food items and discard expired/ spoilt items
• Observe food stock levels and place orders when necessary

Requirements:

• No experience required as on-the-job training will be provided
• Pleasant disposition and well-groomed
• At least a Certificate in Food & Beverage service
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Provide general administrative support to Maintenance Department.
• Maintain records of maintenance activities in the appropriate logs.
• Support preparing documentation and reports.
• Assist in regular maintenance inspection and liaise with the vendor for the schedule arrangement.
• Perform other general administrative duties assigned by Superior.

Requirements:

• Superior organizational skills and multitasking abilities.
• Strong communication skills.
• Attention to the little details.
• Problem-solving skills.
• Basic qualification or sufficient experience as an Admin in Construction Sector.

Responsibilities:

• Install, repair, and maintain refrigeration systems, including refrigerators, and some others prism products.
• Diagnose and troubleshoot system issues, including mechanical, electrical, and refrigerantrelated problems.
• Repair or replace faulty components, such as compressors, condensers, evaporators, motors, and fans.
• Perform regular preventive maintenance on refrigeration systems to ensure optimal performance and prevent breakdowns.
• Conduct system tests to verify performance, temperature control, and refrigerant levels.
• Calibrate temperature controls,thermostats, and pressure switches as needed.
• Follow safety protocols and guidelines to ensure a safe working environment.
• Adhere to relevant regulations, codes, and industry standards for handling refrigerants and electrical systems.
• Maintain accurate records of repairs, maintenance activities, and parts inventory.
• Provide excellent customer service by addressing client inquiries and resolving issues promptly.
• Stay updated with advancements in refrigeration technology, industry trends, and best practices.
• Collaborate with team members and contractors to complete projects and assignments.
• Any other ad-hoc duties as assigned by superior/or managery.

Requirements:

• Min O-Level or equivalent. Relevant certifications or vocational training is a plus.
• Min 2 years’ experience as a Refrigeration Technician or similar role.
• Strong knowledge of refrigeration systems and components.
• Familiarity with electrical systems and troubleshooting techniques.
• Ability to read and interpret technical manuals and diagrams.
• Excellent problem-solving and analytical skills.
• Detail-oriented with a strong commitment to quality and safety.
• Excellent communication and customer service skills.
• Ability to work independently and under pressure.
• Possess Class 3 License would be an added advantage

Responsibilities:

• Conduct general servicing for aircon systems
• Conduct chemical overhaul for aircon systems
• Diagnose, troubleshoot and repair aircon systems
• Propose and upsell aircon services to customers
• Perform site surveys and advise customers on installation details
• Daily reporting and weekly reporting to direct manager
• Any other tasks, when required by the immediate supervisor

Requirements:

• Customer facing, friendly and patient personality
• Must be able to handle physical work due to job nature
• Able to use simple mobile technology
• Open to learning
• Have handman work experience
• Effective handling of fault / emergency repairs and customer complaints
• Possess Class 3 License would be an added advantage
• 6 days’ work week (8.30am to 5.30pm)

Responsibilities:

• Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time.

Requirements:

• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts

Responsibilities:

• Assist the bakery team in the preparation of pastry
• Executive and maintain consistent recipes and presentation
• Follow proper handling and right temperature of food products
• Handle equipment in a safe and proper manner
• Maintain workstations are clean and tidy with proper hygiene
• Minimize the wastage and spoilage of ingredients
• Ensure proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements:

• At least 1 year of relevant experience
• No experience applicants are welcome to apply
• Willing to learn and have a strong passion for baking
• Able to work independently with minimum supervision
• Comfortable working in a fast-paced environment
• A valid food hygiene certificate will be an advantage

Responsibilities:

• To assist Managing Director and Directors to oversee projects
• To assist Project Architects in assigned projects
• To be able to liaise with internal and external parties for the good of the project
• To be able to perform any other job scope required for the good of the project

Requirements:

• Degree in Architecture or equivalent preferable recognised by Board Architects Singapore for Architecture assistant or executive positions
• Polytechnic Diploma in the related field or equivalent or NTC2/NITEC are welcome to apply
• Knowledge of local regulations and authority submission procedures
• 2-3 years of working experience. If none we will consider on-the-job mentoring.
• Proficient in BIM (Revit/ArchiCAD) is required, proficiency in 3D Modelling/Sketchup, AutoCAD/Adobe Photoshop/Microsoft Programs, or any basic architecture software that allows you to perform your job
• Able to manage projects and work independently (in due time) in a challenging and fast-paced environment
• Possess good interpersonal skills and is a team player
• Positive working attitude
• Have a positive working attitude
• Good project management, leadership, and communication skills at all levels
• Have keen eye for details
• Able to independently or under supervision prepare drawings and or documentation at all stages of the project

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving restaurant sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Roster planning.

Ad hoc duties as assigned.

Business Development Manager Job brief:

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSC/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the Role

Our client, a rapidly growing organization is seeking a Sales Development Manager to lead and develop a high-performing Sales Development Representatives (SDR) team in Asia. This leadership role focuses on driving pipeline growth, optimizing team performance, and collaborating across departments to achieve ambitious sales objectives.

Key Responsibilities

Team Leadership and Development

• Manage and support the current SDR team through onboarding, training, and mentorship.
• Train SDRs on end-to-end sales processes, including discovery calls, demos, and closing techniques.
• Mentor team members to improve prospecting strategies, account planning, and discovery efforts.
• Conduct group training sessions and team meetings to foster collaboration and knowledge sharing.

Performance Management

• Drive activity levels to maximize lead-to-opportunity conversion rates.
• Monitor and evaluate SDR performance to meet and exceed targets for accepted opportunities, revenue, and pipeline growth.
• Develop personalized growth plans for team members to ensure continuous development and career progression.

Strategic Partnerships

• Collaborate with sales managers to align on lead volumes and conversion goals.
• Partner with marketing to design and execute impactful campaigns tailored to the market needs.

Hiring and Expansion

Recruit and onboard standout candidates to grow the SDR team in line with business needs.

Qualifications

• Minimum 3 years of people management experience.
• Proven track record managing and developing SDRs or similar roles in a fast-paced sales environment.
• Strong knowledge of the sales development process, from prospecting to deal closure.
• Demonstrated ability to drive team performance and achieve pipeline growth targets.
• Excellent communication and coaching skills, with the ability to inspire and motivate a team.
• Experience working collaboratively with sales and marketing teams to create and implement successful campaigns.
• Data-driven mindset with strong analytical and problem-solving abilities.
• Bachelor’s Degree is mandatory.
• Singapore citizens or permanent residents (PR) are highly preferred.

- EA License: 24S2432

- EA Reg No.: R24121500

Purpose of the Role:

The HR Manager will oversee all human resource functions, including recruitment, employee relations, performance management, and compliance. Reporting to the CEO, the role involves ensuring HR policies align with business goals, fostering a positive workplace culture, and managing HR operations effectively. This position requires strong organisational skills, excellent communication, and a focus on supporting employee growth and satisfaction.

Key Responsibilities

Recruitment and Onboarding:

1. Oversee the full recruitment cycle, including job postings, interview processes, and candidate selection.

2. Prepare and execute employment contracts, onboarding plans, and orientation programs for new hires.

HR Administration:

1. Maintain up-to-date personnel records, contracts, and compliance documents.

2. Manage employee benefits, including insurance plans and wellness initiatives.

3. Ensure timely preparation and submission of all required HR documentation, including work passes and compliance reports.

Employee Relations and Support:

1. Act as the first point of contact for employees regarding HR-related queries and issues.

2. Foster a positive workplace environment through engagement activities and addressing employee concerns.

3. Assist with leave management, including sick leave, maternity leave, and vacation scheduling, in coordination with finance.

Policy and Compliance:

1. Develop, update, and implement HR policies, ensuring they align with legal requirements and best practices.

2. Oversee and ensure compliance with employment laws and regulations, including work passes and contracts.

3. Support the preparation and review of the company handbook, ensuring clarity and relevance.

Performance Management and Development:

1. Support the performance review process by assisting managers in setting objectives and preparing appraisal forms.

2. Recommend and coordinate employee training and development programs to enhance skills and growth.

3. Monitor and address performance issues, escalating to management where necessary.

Strategic HR Initiatives:

1. Contribute to workforce planning by identifying talent gaps and recruitment needs.

2. Collaborate with management on employee retention strategies and engagement programs.

3. Conduct market research to recommend competitive benefits and remuneration packages.

Additional Duties:

1. Support administrative tasks for the leadership team, including meeting arrangements, minute-taking, and travel coordination.

2. Assist with ad-hoc HR-related projects or initiatives as assigned by management.

3. Maintain confidentiality and act with discretion in handling sensitive HR matters.

Requirements and Skills:

· Diploma or degree in Business Administration, Office Management, or a related field.

· 3-5 years of HR management experience.

· Strong knowledge of employment laws and best practices, particularly in the Asia Pacific region.

· Excellent communication, interpersonal, and influencing skills.

· Experience with HR software (e.g., Quick HR or similar platforms).

· Proficiency in MS Office applications.

· Ability to prioritise important projects, manage workloads independently, and maintain a high degree of discretion and confidentiality.

· Proficiency with Microsoft Teams, Google Drive, SharePoint, and other Microsoft tools.

Working Conditions:

· Part-time role with flexible office hours, typically two days per week (Monday to Friday, 9 AM - 6 PM).

· Monthly salary ranges between SGD 2,320 and SGD 3,000, depending on qualifications and experience.

• The role of the Private Banking Relationship Manager (RM) is to understand client requirements across Non Resident Indian (NRI) customer base, ensure superior service and provide regular updates to the client on financial markets developments and on clients’ portfolios
• Acquire High Net-worth Clients & mine existing relationships across NRI customer base
• Facilitate FCNR/ Indian Rupee (INR) deposits as per the applicable product framework as part of overall asset allocation
• Provide appropriate investment advise to the clients based on their needs and risk profile in conjunction with the house views on various products and asset classes
• Conducting financial need mapping of clients to analyze key parameters including risk profile, asset allocation, investment horizon and liquidity needs
• Construction of customized portfolio proposals for clients through allocation of client funds into products across debt, equity and other asset classes
• Active review and re-balancing of client's AUM through timely buy/ sell/ hold calls triggered by clients' preferred or recommended allocation
• Responsible for striving towards the AUM Growth & Revenue generation from the relationships with ICICI Bank Private Banking - Singapore
• Responsible for ensuring regulatory compliance as laid down by relevant teams/ authorities at all times
• To have a keen understanding and full awareness of, and adherence to, in-country regulatory framework, rules of engagement in the sales and marketing of investment
• Any other relevant task as assigned by Reporting Manager

Job Requirements:

1. Candidate should have 3+ years of relevant banking experience
2. Customer Relationship Management skills
3. Knowledge of Financial Markets & Products (eg: Bonds, Equities, FX, etc.)
4. Knowledge and understanding of Indian banking landscape, India market and macroenvironment

Responsibilities

• Works with Director, Business Development to identify, initiate, and analyze potential partnerships.
• Supports the coordination of all aspects of the development process both internal and external, including prospecting/qualification, pitching, due diligence, contract negotiations.
• Successfully onboards units to the platform to meet individual unit goals.
• Research new sales leads and contacts
• Ensure close liaison with key corporate accounts through regular contact, networking and visit
• Liaise with all departments on clients requirements
• Ensure the team members are looking presentable with clean, ironed uniforms at all times and that team members are wearing name badges at all times
• Ensure company policies and procedures are understood and adhered to by the team members at all times
• Carry out appraisals for Sales & Marketing Department

The Account Manager will be responsible for managing and implementing digital transformation strategies aligned with our clients' business goals. This person will be the primary point of contact with clients and will be responsible for their projects. He/She will need to foster a strong working relationship internally with the creative/production team as well as externally with clients on the approval of campaigns and contents. The ideal candidate has to be agile, disciplined, highly motivated and has a native understanding of digital resources to deliver the best for the clients.

The Account Manager will be a key point of contact for clients, in-house production team and external vendors (if any). They must have the ability to create or act on new opportunities and maintain strong, influential, and collaborative relationships with both clients and colleagues.

The ideal candidate is has to be agile, creative, disciplined and highly motivated to deliver the best for the clients. He/she is passionate about creative and social media marketing, and has a comprehensive understanding of how emerging trends and social platforms can value add to a brand’s digital media channels.

Responsibilities and Duties

• Own, strategize, plan, create, schedule and distribute content with boosted posts and paid media; Optimize ad spends daily to achieve maximum efficiency for ad spend globally
• Forge strong relationships with clients and be the primary point of contact for key activities
• Collaborate with internal marketing and content/production teams to generate advertising assets including video, graphics, ad copy, and landing page URLs in order to create and deliver best-in-class social media and content-driven campaigns for our clients
• Point of liaison with clients on approval of campaigns and content; understanding their changing needs and adapting our approach to social media management for them accordingly
• Manage advertising calendars and project-manage advertising materials
• Deep-dive into social media analytics in order to gather actionable insights and generate monthly reports
• Manage the community and monitor online conversations; monitor SEO and web traffic metrics
• Traffic ad campaigns and build in ad serving platforms (Ad Manager, google analytics etc)
• Conduct A/B tests in ads to understand contributing factors that drive the business forward
• Stay up-to-date on industry changes to ensure our clients are always ahead of the curve on digital and social trends

Qualifications and Skills

• Strong knowledge of Ad management platforms (Meta, Google, TikTok) and experience in running ad campaigns
• Minimum 2 years experience working directly for an advertiser, agency, ad tech or social media platform
• Excellent written and verbal communication skills; effectively communicate with internal stakeholders at all levels of the organization, vendors and team members
• Ability to create compelling ad copy specific to the identified target audiences
• Superior collaboration and teamwork skills; experience working with cross-functional teams
• Project management experience and adaptability: Ability to re-prioritize while operating within a fast paced environment, while continuously maintaining attention to detail, establishing priorities and meeting deadlines
• Must be a positive, hardworking and self-motivated person
• Intermediate level in MS office software (Excel, Powerpoint) and/or Google for Work products (Google analytics, Sheets, Slides) and data analysis tools (MySQL)
• Bachelor’s Degree preferred by not essential

Responsibilities:

• Oversee and coordinate all project work activities to ensure effective execution.
• Handle project administration, including information dissemination, milestone tracking, and deliverable management. Input and manage data in databases, and prepare key documents like Project Management Plans, timelines (MS Project and Excel), SOW, acceptance tests, and completion certificates.
• Manage projects from requirements definition to deployment, including schedule planning, scope definition, budgeting, and risk management.
• Handle procurement and collaborate with various functional teams.
• Evaluate project progress, making adjustments to scope, timelines, and costs as needed to ensure project success.
• Report on project outcomes and potential risks to management, escalating issues as required.
• Build and maintain strong relationships with client stakeholders, providing regular updates on project status and changes.
• Conduct detailed project planning, including scope, man days, and effort estimates.
• Handle site clearances and conduct site visits during deployment for effective coordination.
• Support the tender submission phase by planning scope, timeline, and documentation.

Requirements:

• Diploma or Degree in Infocomm Technology or a related field.
• 2-5 years of IT project management experience with a focus on scope and timeline planning.
• Demonstrated ability to manage medium to large-scale projects and create detailed project management plans.
• Solid IT technical knowledge, including familiarity with servers, switches, and software, and keeping abreast of new IT developments.
• Ability to manage multiple tasks, meet tight deadlines, and adhere to budget constraints.
• Reliable and self-sufficient with minimal supervision required.
• Proven success working with various functional teams.
• Strong communication and presentation skills, both written and verbal.
• Excellent team collaboration and client interaction skills.
• Experience as a systems or network engineer is advantageous.
• G50 clearance is required.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Responsibilities:

• Oversee the daily operations of the Centre
• Provide quality customer service through understanding of customers’ queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Work closely with District Manager to actively retain students and achieve enrolment targets
• Reporting of student enrolment, assessments and withdrawal to HQ
• Ensure student management system is updated on a timely basis for all student movements
• Assist customers on payment related matters and actively monitor/chase for outstanding payments
• Manage the petty cash float kept in the Centre
• Safeguard the safety and welfare of our students
• Ensure the cleanliness of the Centre is well maintained and meets the safe management requirements for Covid-19
• Ensure that student resources, stationery and merchandise are well stocked in the Centre
• Monitor and escalate any urgent/complex issues to management
• Any other ad hoc duties

Experience and qualifications:

• Diploma level and above
• Minimum 3 years of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
• Proficiency in Microsoft Office and knowledge of ERP software

The Candidate to have the following traits:

• Possess good spoken and written communication skills
• Proactive with good organisational skills and time management
• Kind and nurturing approach when interacting with children
• Demonstrates conflict resolution skills to resolve challenging customer issues and feedbacks
• Adaptable and keen to work in a fast-paced environment

Company benefits:

• Medical and dental benefits
• Birthday leave
• Incentive program
• Staff discount for I Can Read lessons

Working hours:

• Wednesday to Friday from 1.00pm to 9.00pm
• Saturday and Sunday from 9.00am to 6.00pm

We are seeking a dynamic and experienced Procurement & Partner Manager to oversee procurement processes and manage strategic partnerships. The ideal candidate will take ownership of procurement and vendor management for our managed services business. This role requires someone who can streamline procurement, negotiate favourable contracts, and build strong partnerships to support our mission of helping our clients leverage technology without deep in-house IT expertise.

Responsibilities:

Vendor and Partner Relations:

• Manage and cultivate relationships with key vendors and partners.
• Negotiate favorable terms and contracts with suppliers and technology partners.
• Monitor vendor performance and ensure compliance with SLAs.

Procurement:

• Lead the end-to-end procurement processes and activities of sourcing, evaluation, contract management and purchase order issuance for hardware, software and services
• Ensure cost-effective procurement practices while maintaining product quality.
• Maintain the procurement process, workflows and policies, ensuring relevance to the business and alignment to the company’s objectives.
• Maintain accurate procurement documentation and track all purchases.

Cost and Budget Management:

• Analyse procurement data to find cost savings opportunities.
• Work with finance to manage procurement budgets and forecast spending.

Compliance and Risk Management:

• Ensure that procurement policies align with company and regulatory requirements.
• Mitigate procurement-related risks through robust risk management processes.

Collaboration:

• Collaborate with technical and business teams to ensure procurement aligns with company goals.
• Work with the finance team on budgeting and procurement planning.

Requirements:

• Bachelor’s degree in Business, Supply Chain Management, or a related field.
• Certifications in procurement (e.g., CIPS, CPSM) preferred.
• Experiences 5+ years in procurement and partner management. Experience working in IT or managed services environments is a plus. Proven experience in vendor relationship management and contract negotiations.
• Familiarity with procurement and partnership processes. Understanding of IT products, services, and supply chains.
• Experience with managed services procurement (endpoint, cloud, infrastructure).

Soft Skills:

• Strong negotiation and communication skills.
• Ability to collaborate with cross-functional teams.
• Analytical and problem-solving abilities.

The Role

Be a part of Parkway Shenton's Pricing Team, Shared Services

Responsibilities

• Support pricing of large/complex deals and work with sales teams to ensure pricing guidelines are met
• Perform financial evaluation based on pricing negotiations to customers’ proposals, and to assess pricing actions effectiveness
• Prepare final quotations for the sales teams to Client
• Create financial models for impact analysis
• Standardization and ongoing enhancement of pricing methodology and/or process improvement
• Provide strategic analysis and margin forecasting by product and/or account
• Understanding business and/or project behaviour and profile, and conduct cost analysis
• Ensure timely turnaround for all pricing requests and contract renewals
• Liaise with various functions to ensure effective communication and implementation on pricing processes and quotations
• Handle day-to-day pricing matters and regular maintenance of the pricing history database
• Other duties as and when assigned

Requirements

• Diploma / Degree
• At least 4 years of experiences, preferably in the healthcare industry
• Possess strong interpersonal and communication skills
• Proficient in Microsoft Office applications