Total 2,127 Senior Executive information security analyst job vacancies in Singapore

Since 2011, Wise has had a clear mission: money without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders. We’re just at the beginning of our story and growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

In this role as a Risk Specialist in Wise’s second line Risk Management Team, you will be a key contributor in, and risk partner for the delivery of the risk management framework in Asia. This role is an exciting opportunity for you if you have some risk management experience and are looking to do impactful work. The role will report to and be supported by the Head of APAC Risk.

Here’s what will you be doing:

• Embed the financial risk management within the Asia countries, as per the regulatory requirements. Perform gap analysis against regulatory requirements, assess and work towards remediation.
• Support appropriate reviews, update, and maintenance of financial risk  such as capital management, ICAAP, exit plans, monitor credit exposure, losses, etc.
• Lead and conduct risks assessments relevant to business and provide regular risk reporting and deep dives on relevant risk changes at the committee’s and board. 
• Work with business to provide constructive feedback on remediation to business partners and provide governance related support.
• Assist with the regional implementation of Enterprise risk management framework, including risk appetite statement (RAS) and measure using key risk indicators (KRI’s) for key risks within the countries.
• Monitor and manage risks against set appetite for regional entities.
• Support in governance related to risk event and incident management from a 2LoD perspective.
• Delegate for regional risk lead for senior management/ committee reporting.
• Provide support to the group risk management function.

A bit about you:

• Proven experience as a risk manager with experience in implementation of financial risk frameworks such as liquidity and prudential risk.
• Good understanding of risk management and risk reporting systems with ability to develop the systems.
• Comfortable in managing stakeholders.
• Preferably in a Second line risk management role within a financial institution.

Position

In a challenging and multicultural environment, we seek a Business Analyst / QA to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System of CACIB. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications & test scenarios/cases, maintaining and building the payment system of the bank. The role will focus primarily on functional analysis and quality assurance of the build and delivery required for the evolutions of the in-house or vendor’s solution.

Main responsibilities

• Executing Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
• Managing the requirements and provide design options for the solutions available and guide the team.
• Evaluation of alternative IT solutions and provide appropriate recommendations.
• Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
• Ensuring that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
• Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
• Managing stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Involve in QA activities when needed.
• Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Professional Skills and Qualifications

The position requires a minimum of 5 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

• Experience of working on Instant Payment-Europe region or any similar Real time payment processing system or Payment Engine. – Must Have
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping and validations. – Must Have
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels. – Must Have
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. – Must Have
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications. – Must have
• Break SFD & EPIC into developable stories for developers by creating linkage & traceability of requirements. – Must have
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD). – Good to have
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools – good to have
• Should be connect dots from bigger picture to smaller chunks and maintain Change requirements. – Good to have
• Experience on at least one of the payment engines like; Dovetail, GPP, Clear2Pay or in-house payment engines & workflows. – Must have

Other Professional Skills and Mind-set

• Should be experienced on Agile tools (Atlassian) & BA tools (MS Word, Excel, MS Visio).
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Innovation matters. With best best-in-class research and predictive analytical tools, NIQ BASES, the worldwide leader in analyzing and consulting on new products, remains at the core of our clients' new product ideas, product messaging that inspires action, fresh packaging designs, and optimal product launch strategies. At NIQ, you will work with industry-leading marketers and see your work come to life. Have you ever wanted to modernize the brand and bottle design for an iconic beer company? How about discovering the next big energy drink? At NIQ, you can. Be curious. Be collaborative. Be forward-thinking. Join the Innovation team and work with our clients as a consultant, a problem solver, and the voice of NIQ BASES at our clients.

What is the job purpose?

• Execute marketing research studies by compiling, analyzing, and interpreting marketing research data, writing client reports, and constructing presentations
• Generate polished diagnostic analyses/reports, summarizing BASES conclusions and recommendations in a concise, client-friendly manner
• Support the Client Development team in driving revenue by delivering excellent project work that results in repeat business

Responsibilities

• Execute against projects across a variety of clients, meeting agreed-upon milestones
• Be accountable for high-quality client deliverables in partnership with your Client Consulting team
• Analyze study results to draft reports, and presentations
• Summarize data for the production of tables, charts, and graphs
• Develop a strong understanding of successful innovation within the first 6 months of the job (NIQ BASES Factors for Success, Activation Profile, Demand Driven Innovation Theory, BASES Forecasting Models) and apply this understanding to client deliverables
• Handle project-related client correspondence as needed
• Participate in client discussions/presentations and work through implications, and recommendations based on the data
• Partner with forecast analysts to provide cohesive stories
• Demonstrate a basic understanding of what drives in-market sales and forecasting theory
• Support Client Development teams on value-add and meta-analysis
• Support special projects and thought leadership initiatives
• Support the development of client training related to consumer demand principles

Qualifications

• Minimum Bachelor’s Degree holder in Marketing, Economics, or relevant disciplines
• Minimum 1-2 years of working experience in marketing research or related field
• Strong analytical thinking
• Strong organizational skills
• Ability to manage projects and deadlines independently
• Attention to detail and ability to deliver high-quality results
• Strong written and verbal communication skills, and ability to clearly pull together a story that will resonate with the client
• Ability to understand market research results and use these results along with in-market data to pull together a story
• Ability to prioritize and meet deadlines
• Demonstrate ability to execute against projects for a variety of innovative products, and develop a basic working knowledge of consumer and marketing drivers of sales volume
• Ability and willingness to work with and provide coaching to less experienced team members
• Familiar with quantitative research methodologies

Hybrid-based role, must be physically located within Singapore and the applicant must be a Country/Region Resident.

MAIN PURPOSE

• Manage planning, organizing, and developing technical information for new products and existing products.
• Verify Product names, claims, marketing communications and advertisements from the regional regulation and science points of view, then substantiate all with efficacy test data and other technical information.
• Support regional & local marketing activities from technical aspects.
• Support regional & local RA team for claim substantiation.
• Conduct consumer research and competitor research in the cosmetics industry to propose and develop more attractive claims and technical information.

KEY RESPONSIBILITIES

Regional technical information development

• Create technical information according to new product concept.
• Check and verify product claims and plan how to substantiate them by ingredients and formula information or efficacy tests.
• Plan and execute efficacy tests in-house or with third parties, and review and analyse the test results.
• Finalize and confirm all claims with MKT.
• Communicate well with marketing, regulatory, and other R&D members to execute the above jobs.

Regional marketing activities support

• Support to create marketing materials such as mechanism diagram, educational contents, or demo movie to explain unique technology or ingredients formulated and the efficacy in the products.
• Check and verify marketing communications and advertisements from the regional regulation and science points of view and provide alternative suggestions if needed.
• Participate and present technical information in marketing events.

Regional regulatory activities support

• Answer local authority inquiries by creating the explanation letters or providing the supporting documents.

Consumer and Competitors research

• Conduct APAC area’s consumer research to understand APAC consumers deeply.
• Research and analyse competitors’ claims and activities to understand market trend and competitiveness.

REQUIREMENTS

• Have equivalent level of knowledge as the graduate from Science or Pharmaceutical department
• Motivating and working well in team and independently
• Able to learn quickly and apply knowledge in appropriate situations
• Strong communication skill
• Higher curiosity and Proactive attitude
• Creative but realistic
• Ability to work with diverse culture group
• English Speaking skills

JD:

Your duties as Administrative Executive are as follows:

· Manage and support in all kinds of documents including contracts, quotation, and order forms.

· Coordinate all contractual activities and approvals with all department/sections for the services from external service providers.

· Attend meetings with HOD/Directors to take meeting minutes if any.

· Provide administrative/secretarial support to the HOD/Directors including project related general affairs, schedule, payment related to ensure IT department needs are met.

· Arrange and coordinate a full spectrum of IT manager and Japanese expatriates.

· IT system related work (Administration team support).

· Any other tasks that may be assigned by the superior.

About Us

AsiaNext is a trusted digital exchange for institutional investors in Asia and globally. It will offer integrated listing, trading, and post-trade services for digital assets, including digital payment tokens. This joint venture between SBI Digital Asset Holdings Co., Ltd. (SBI DAH) and SIX Digital Exchange (SDX) will provide an institutional-grade platform to enable the tokenization and trading of existing securities and non-bankable assets.

AsiaNext will support the growing institutional demand for trading of public and private digital assets. It will leverage the extensive networks of SBI DAH in Asia and SDX in Switzerland and Europe, as well as their joint expertise in fulfilling institutional investors’ needs. Both SBI DAH and SDX have demonstrated leadership in digital asset markets globally through multiple investments, issuances and initiatives in this space.

Why Join Us?

With SIX Group AG and SBI Digital Asset Holdings Co., Ltd. as shareholders, AsiaNext has significant financial backing supporting its mission of building the world’s first institutional-grade digital exchange for institutional investors, and fostering trust through rigorous security and compliance to regulations. The team comprises members with traditional finance, digital finance and technology background spanning decades at UBS, JPMorgan, SIX, Thomson Reuters, MAS, SGX, DBS, Citi, Credit Suisse, Barclays, securities tokens and crypto exchanges, and many others.

If you are looking to develop your career in a professional and well-run environment, yet which moves and grows rapidly, join our diverse and talented team to build the digital exchange of choice for institutional investors.

About This Role:-

This a technical individual contributor role and you will be part of a dynamic team in the Technology Department. As a senior IT security engineer, you should have the relevant skills and experience in handling the offensive, defensive, and operational aspects of security. In the course of work, you will also gain deeper exposure to the world of digital assets, Web 3.0, blockchain technologies, smart contracts and exchange trading systems.

Responsibilities

• Design, lead and manage vendors in the implementation of IT security architecture, platforms, and solutions
• Coordinate and implement security solution delivery which may include access control solutions, blockchain and wallet security, virtual private network (VPN), identity and access management platforms, data protection technologies, anti-malware, vulnerability management, security monitoring and compliance tools
• Conduct regular security analysis such as penetration test and platform vulnerability scanning to prevent cyber attacks
• Oversee day-to-day IT security operations, including monitoring security systems, analyzing logs, and responding to security incidents in a timely manner
• Proven experience in IT security engineering specifically on application infrastructure defence-in-depth strategies
• Perform security review of the whole IT Security environment including servers and networks to ensure compliance with MAS Technology Risk Management (TRM) guidelines.
• Provide support, guidance and ideas to various company technology initiatives
• Support efforts in ensuring IT security policies, standards and procedures maintain relevant to regulatory/audit requirements and best practices
• Develop/implement automated systems to help spot known crypto security exposures.
• Stay current on the latest cyber threats and vulnerabilities to ensure the cyber security architecture and defences are up to date.

Qualifications And Experience

• Bachelor’s degree in Computer Science, Information Systems, Engineering or related disciplines
• Minimum 5 years of relevant experience in IT Security and/or IT Networking
• Relevant industry certification in security (e.g. CISSP, CISA, CISM, CEH etc.)
• Good knowledge of the regulatory standards in data protection and security of information systems
• Good working knowledge of AWS cloud security and DevSecOps would be an advantage
• Good working knowledge of blockchain and/or digital assets is preferred
• Strong communication / inter-personal skills, with a high level of integrity and trust.
• Ability to multi-task in a fast-paced environment

Employment Benefits

• Competitive staff benefits - 21 days annual leave, life insurance, and medical insurance (includes dependents)
• Variable bonus and long-term incentive program

How to Apply

If you are ready to take up a new challenge in a dynamic and fast-growing platform, please send your resume to [email protected], stating your name and title of the position applied for in the subject line.

Only shortlisted candidates will be contacted for further discussion. All personal data collected will be kept strictly confidential for recruitment purpose only.

AsiaNext is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered by appropriate law.

Disclaimer

Asia Digital Exchange Pte Ltd (“AsiaNext”) would like to inform you that all our job vacancies are published on our official company website and LinkedIn page. AsiaNext uses only the following reputable third-party job sites – MyCareersFuture, LinkedIn, Jobstreet and Indeed. We advise prospective candidates to exercise caution and not apply for or share personal information for any job posting with any unauthorised sources.

Roles & Responsibilities

· Generate leads, increase brand awareness, and converting prospects to sales

· Develop & implement stocks’ and inventories’ loss prevention protocols

· Understand client needs and provide customized solutions

· Coordinate with internal teams to ensure smooth project implementation and customer satisfaction

· Develop and execute account strategies to achieve targets and objectives.

· Identify and pursue new business opportunities

· Able to operate well in a Boutique environment

Requirements

· Bachelor's degree

· Minimum 2-year experience in similar roles

· Self-motivated and results-oriented

· Ability to work independently and as part of a team

· Ability to speak and write in English

· Ability to communicate in simple French

Interested applicants must be residing in Singapore and submit a resume with a photo attached.

Responsibilities

• Handle oil trading contract claims, calculate, analyze, and put forward feasible proposals to trading team.
• Liaise and negotiate with suppliers’ counterparties for claims, maintain a pro-active approach and endeavor to maximize the receivable claims and try to achieve win-win solutions with payable claims.
• Effectively manage open demurrage claims and keep track of growing volumes, be sensitive to any potential snowballing of aging claims and proactively work with appropriate business units to keep track and settle the claims.
• Identify exposures to the company and report traders and shipping team leads on pending claims that may have adverse impacts on the company.
• Compile and report monthly trading demurrage report.
• Handle all ad-hoc demurrage inquiries and reports from HQ.
• Maintain smooth relationship with counterparts to maintain company image in the market and facilitate smoother negotiations and claims agreements.
• Coordinate with trading operators closely and maintain a healthy inter-intra-departmental working relationships.
• Work closely with other demurrage claims colleagues and cover each other’s work scope when necessary.
• Other administrative support when needed.

Requirements

• Bachelor’s degree in maritime, shipping, logistics or equivalent.
• Min 3 years of relevant working experience in shipping or oil trading industry.
• Good understanding of contracts (incoterms FOB, CIF, DES), charter parties, and key lay-time and demurrage provisions.
• Strong analytical skills and commercial awareness.
• Possess good verbal and written negotiation skills.
• Good team player and self-motivated. Meticulous and inquisitive.

Join our team if you're a self-confident and highly motivated individual. Being a quick learner with robust communication skills makes you an excellent fit. Experience the flexibility of working from home with adjustable hours.

Your core responsibilities involves

• Scheduling sales meetings with potential clients
• Updating current clients on company developments
• Handling administrative tasks tied to sales services

It's crucial to note that this position is entirely remote, demanding self-sufficiency and discipline. The salary range is $3,000 - $6,000 monthly. Candidates should possess a minimum of "A" Level, diploma, or degree qualifications.

Job Highlights

• Job Stability. AWS + Variable Bonus + Flexible Staff Benefits
• Flexible Working Arrangements, Hybrid
• Positive working and learning culture

Job Description

We are seeking an experienced IT Analyst Specialist with a focus on Application Security to join our team. The ideal candidate will have a strong technical background and a passion for security.

The successful candidate will join the Team that is responsible in establishing and governing the software development and application support processes, ensuring compliant to the established policies and guidelines. The team must also consider areas of improvement in the IT Delivery Team.

JOB SCOPE

The successful candidate will have the opportunities to work on the follow function(s).

Primary Function:

(A) Responsible for Application Security, not limited to the following

· Conduct application security assessments to identify vulnerabilities and ensure that applications are secure

· Work with development teams to ensure that security requirements are incorporated into the development process

· Develop and enforce secure coding practices

· Develop and maintain security policies and procedures

· Work with infrastructure teams to ensure that security is integrated into the infrastructure design

· Develop and maintain security monitoring tools and systems

· Conduct penetration testing and vulnerability assessments with vendors

· Stay up-to-date with emerging trends and technologies in application security

Secondary Function:

The Team is also handling the following function and the successful candidate may be assign to assist these functions.

(B) Identify IT Delivery improvement opportunities and support request from other teams or departments who has identified process improvement opportunities.

(C) Support Audits

· This includes external compliance audit for area responsible by the IT Dept.; i.e. ISO22301, Finance Audit, ISO27001, etc.

(D) Internal System Support

· Support in the development, support and maintenance of the internal developed back office application solutions and governance enforcements system/tools. e.g. billing system, customer registration system, etc.

· Support back office system improvement initiatives.

TECHNICAL REQUIREMENTS:

§ Tertiary education with working experience/knowledge in the following area:

· Understanding of the SDLC and agile process

· Strong knowledge of web application security concepts such as OWASP Top 10, SAN25

· Knowledge with security assessment tools such as Burp Suite, Qualys, Nessus, etc.

· Knowledge of programming languages such as Java, C#, Python, or Ruby

· Knowledge of scripting languages such as Perl, Python, or Bash

· Excellent communication and collaboration skills

· Knowledge in Cloud technologies

· Knowledge with containerization tools and orchestration (Docker, Kubernetes, Helm)

OTHER REQUIREMENTS

§ Should have the following soft skills attributes

· Strong analytical and problem-solving skills

· Organised and able to handle multiple projects concurrently

· Collaboration with users, product owners and development teams to deliver solutions.

· Self-motivated to pick up skills required to support the project requirement.

· Must have good command of English written, verbal and presentation skills

· Proactive, out of the box thinker, detail oriented with strong organizational, analytical and problem-solving skills.

· Self-starter, both a team player yet able to work independently and adjust to changing priorities, critical and strategic thinker, negotiator and consensus builder.

· Software engineer who has interest in Application Security can also apply.

Position

The candidate will be in charge of understanding the requirements and to test the payment system of the bank which is Global Pay Plus – Sevice Platform (GPP-SP) from Finastra (previously D&H). The role will focus primarily on testing the various evolutions of the in-house solution together with the payment engine (GPP-SP).

Main responsibilities

As a Business Analyst:

• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.
• Mapping the identified functional requirements and define a solution
• Identifying the scope of the requirements, validating the requirements.
• Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.
• Working as a liaison between Business users, operations and Developers.
• Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases. Experience in Agile world is a plus.
• Working with different stakeholders for product collateral and training needs.
• Working with Integration partners and other vendors within bank
• Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Qualifications and Profile

The position requires a minimum of 7 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Resource planning and fulfilment of billing hours for outbound (80%) and inbound (20%) sales model. Adoption and communication of global scheduling guidelines to appropriate stakeholders.
• Creation and optimization of schedule shells, allocating productive time based on interval level staffing needs, following region specific labor laws. Appropriate distribution of programmed shrinkage (activity codes) to guarantee the accuracy of projections related to productive staffing commitment.
• Provide visibility and reporting capabilities of main KPIs related to scheduling functions such as projected interval compliance, and bidding completion. Create data models to forecast long/short term business volume, set up multi-dimension capacity models & plans and determine the optimum one by balancing customer experience, employee experience and cost effectiveness, contributing to consistently achieved SLA goals.
• Design different shifts for the sites and make schedule plan ensuring no violation of local labor laws and regulations; manage day-to-day production of sites, closely coordinate with operation team and adjust shift plan quickly and effectively, in case of unexpected rises in moderation volumes or absenteeism.
• Work as the Point of Contact to provide ad-hoc and regular support to stakeholders such as policy team, product & system BP, sales team, sales management team and etc.
• Advise on staffing needs and performance issues impacting service levels to the WFM lead in a timely manner. Ensures staff optimization, sets goals and objectives, maintains employee records and facilitates effective communication among workers.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Deep understanding of workforce management, including volume & headcount forecasting, performance monitoring and processes/system optimizing and etc
• Proficient skills on EXCEL and good at data analyzing, familiar with formulas and Pivot Tables. Experience utilizing SQL, HQL and WFM systems is a plus
• Good communication skills, information analysis & interpret capability (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
• Excellent problem-solving, task prioritization, follow-up, and quick learning skills. Ability to work in a fast-paced, high-pressure environment with dedication, passion and motivation.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Supporting the Disputes practice and directors in Prolegis with all daily functions and region-wide operations projects including:

· Supporting the partners, lawyers and support staff with their decision-making on any aspects of legal project management and legal technology for legal mandates

· Assisting in our formal responses to tenders and other opportunities to deliver legal mandates using legal project management and legal technology

· Supporting the design, development and implementation of self-service tools and materials for legal matters

· Proactive monitoring of matter budgets and work scopes against actual performance and presenting findings to key stakeholders

· Assisting in the preparation of milestone/post matter analysis to be presented to key stakeholders

· Creating and running internal training sessions for lawyers, secretaries and business services teams

· Assisting the creation and delivery of internal training sessions for lawyers, secretaries and business services teams

· Identifying opportunities to leverage the skills of the Pricing, Legal Transformation and Legal Operations Advisory teams and working with them seamlessly.

Supporting Herbert Smith Freehills, Prolegis Former Law Alliance ("FLA") partner as need be on project specific deliverables in conjunction with the work and the business of the FLA.

Legal Operations and Legal Project Management

· Support Disputes to win new work and retain existing work in Asia through Legal Operations contributions to pitches/proposals

· Provide structured legal project management support on large complex matters throughout the matter lifecycle

· Lead financial reporting processes and use various tools (Excel pivot; PowerBI; native dashboard visualisations) to analyse and report data against agreed metrics

· Develop lawyer capabilities through training, use of behavioural change methodologies and tools

· Assist the senior leadership and other teams in working with clients to develop solutions to specific client issues

· Promote the Legal Operations and Legal Project Management functions, including user education, training and other presentations and communications

· Support the with aspects of implementation of strategic firm-wide or in the case of work with or for the FLA, regional or practice group projects

· Manage Legal Operations hub content

· Collaborate with the necessary teams to support the operationalising of appropriate legal technology solutions or broader legal transformation projects within legal teams in [Region]

Legal Technology

· Build, update, maintain, and administer HighQ, SharePoint and/or deal rooms and data sites, to support management of large and complex legal matters

· Provide end-to-end desk side user support for legal matters in Disputes

· Design data visualisations for legal matters in PowerBI and similar reporting platforms

· Support the design of, and monitor and manage, automation and technology solutions such as Contract Express and Kira in Disputes

· Deliver training and demonstrations to lawyers, secretaries and other business services teams on process and technology use and adoption

· Take the lead on legal process design opportunities by creating process maps, supporting the delivery of managed service pilots, and creating quick guides for clients and lawyers

· Work with Prolegis' FLA partner's Legal Transformation and Legal Operations Advisory teams in Australia as needed to manage legal technology projects with clients and serve as immediate stakeholder and interface to the team.

Skills / Experience

• An organised and practical mindset with the ability to see the big picture
• Excellent personal time management principles
• Determination, resilience and persistence
• Excellent verbal and written communication skills
• Numerate, and able to convert complex/raw data into concise and actionable intelligence
• Attention to detail
• Confident training and presentation skills
• Empathy and situational awareness
• Experience in a law firm environment
• An understanding of the financial framework of a law firm, remuneration models and key financial performance indicators
• 3 years' plus working experience in a professional services environment (law firm preferred)
• Strong technical skills (experience with Excel, PowerPoint, Word and Sharepoint (Microsoft Office 360) essential; experience HighQ an advantage)
• Experience of managing large scale, local and multijurisdictional Disputes matters using key Legal Project Management skills and technology
• Experience of using a Financial Practice Management System (e.g. Elite or Aderant Expert) an advantage
• Experience of using PowerBI (or PowerAutomate tools) for analysis and reporting.

Data Protection Senior Analyst

(6 Months contract)

Raffles Place

Mon - Fri, 9am to 6pm

Up $5,500 + 0.5 months completion bonus

Job Description

• Support the review and enhancement of data governance framework, policies, standards, guidelines and data inventory across the Group

• Assist in performing risk and impact assessments

• Provide advisory to Business Units on personal data protection at various stages of the personal data life cycle

• Review and assist in conducting awareness training on personal data protection to foster personal data protection awareness across the Group

• Assist in data breach incident investigations and facilitate remediation action plans

• Manage the data incident log to ensure accuracy and up-to-date

• Assist in providing data incident summaries and reports as per request

• Providing support in the Cross-Border Privacy Rules certification renewal process

• Assist in any other ad hoc duties as assigned

Our Requirements

• At least 3-5 years of relevant working experience in the area of data protection and risk management, preferably from the financial services/insurance industry

• Knowledge of Singapore PDPA and preferably with knowledge of other related/relevant privacy regulations

• Training in Data Protection Management, Business Risk Management, and Cyber and Data Breach Incident Management is desired

• Proficient in Microsoft Office applications

• Meticulous attention to detail and accuracy

• Team player and able to work under pressure and meet timelines

• High level of integrity, takes accountability of work and good attitude towards work

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Forms part of the software development team responsible for the development and maintenance of in-house software and applications. This will drive strategic initiatives for improved business performance and productivity.

KEY RESPONSIBILITIES INCLUDE:

· Analyse, design, development, testing and support of application software systems (in-house developed and off the rack software)

· Ongoing initiatives and proposal for new enhancement projects

· Analyse previous source codes, diagnose defects in applications and fix problems

· Develop user documentation and proper version control and technical documentation of the developed application

· Acceptance testing, including software fault diagnostic and resolution

· Create necessary bug fixes and integrate new enhancements into existing software architecture

· Prepare systems documentations (not limited to meeting minutes, technical documents and user manuals)

· Perform regular Database Administration tasks, Database improvements and support.

· End user support

· Support production system commissioning, server hardening and follow up on vulnerabilities identified during audit reviews and day to day reports by users or stakeholders

· Work with respective system stakeholders on UNIX/system enhancements and improvements on IT operation stability

· To handle other ad-hoc assignments required by the Management from time to time

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

· At least 2-4 years of programming experience using Java or Object-Oriented technologies

· Good communication skills

· Experience in J2EE, JSP, Servlets, HTML, JavaScript, CSS, JSON

· Knowledge in NodeJS will have an added advantage

· Develop web client / server type software based on Tomcat Application Server

· Previous involvement in stages of software development life cycle (SDLC)

· Knowledge and experience with MySQL database

· Familiar with Linux / UNIX environment

· Experience in healthcare applications is preferred

· To liaise with Chinese-speaking associates. Proficiency in English and Chinese is essential.

· Able to work independently and self-motivated with absolute integrity and discretion.

· Highly proficient in MS Office applications (e.g. MS Excel and Power-point).

· Ability to work under pressure and with reliability to perform the tasks assigned.

· Good team player, able to deal with people of all technical levels and backgrounds.

· Self-motivated with the ability to prioritize tasks and work independently or as a team whenever appropriate

· Strong analytical and problem-solving skills

· Enjoy challenges and trying out of new technology and ideas.

· Positive attitude and willingness to learn.

Only shortlisted candidates will be notified.

The Interfood Group is a leading global dairy trading company (milk powders, butter, cheese, dairy blends etc.). The Group consists of 14 offices in all continents with more than 350 employees. Our constant strive for optimal quality, up-to-date knowledge and a profound focus on service, enables Interfood to create the difference for its robust network of both clients and suppliers. Interfood keeps on growing and developing by its proactive market approach.

We stimulate personal development and initiatives from our employees. Interfood, originally a family-based company, proves that global professionalism can still be combined with a unique personal company culture, in which we focus on following values: Teamwork, Commitment, Continuous Improvement, Professionalism & Responsible Leadership. All contributing to our purpose: Together for better.

Dairy Derivatives

The dairy derivatives markets are developing rapidly with increasing liquidity across the CME, EEX and SGX. This allows Interfood to hedge our commodity price risk and add value to our customers wanting to limit their exposure. This leading role in the derivatives finance team is responsible for working closely with our derivatives traders in Singapore and maintaining the integrity of the derivatives positions within our limits, ensuring that all the processes run smoothly (position matching, settlement, optimisation of positions across brokers as well as a suite of regular reporting to the business and management). Reporting directly to the finance director for the region this role is growing in profile and is becoming more important as we continually build out our derivatives trading capability within APAC.

Key Responsibilities:

· Daily reconciliation of executed derivatives trades (futures and options) with broker statements and confirmations as well as our internal IT systems.

· Maintaining accurate reporting of derivative transactions and results.

· Ensuring compliance with internal VAR risk limits.

· Managing margin calls/excess cash related to derivatives and work with commercial team to optimise positions across brokers to minimise cash utilisation.

· The preparation of management reports utilising tools such as Powerpoint and Thinkcell applications.

· Working with the project team to improve reporting capabilities of Tableau/JDE.

· Collaborating with the middle office teams in the other Interfood Hubs to drive process efficiencies.

· Supporting derivative traders and finance/business control team in various day to day operations and ad hoc requirements.

· Supporting the finance team in timely month end and annual close.

What we are looking for:

· Degree in finance, economics, maths or a related field

· Experience working in commodities in a similar role within Middle office/risk

· Knowledge of futures and options - essential

· Excellent command of the English language (Mandarin a plus) both verbally and written

· Strong numerical skills and excellent with Excel

· Preferably with VB/SQL, Python knowledge

· Preferably Tableau knowledge

· Assertive, committed, can work independently, proactive

· Strong attention to detail

· Work well within a team

· Good communication skills

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

• MNC
• Basic $3,200 - $3,600 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.10am to 5.30pm

Job Responsibilities:

• Vulnerability Management in network, server, workstation
• Implementing a comprehensive plan to secure IT environment
• Monitoring network usage to ensure compliance with security policies
• Keeping up to date with developments in IT security standards and threats
• Collaborating with HQ and our subsidiaries IT team to improve security
• Documenting any security breaches and assessing their damage
• Educating colleagues about security software and best practices for information security
• Other ad-hoc duties as assigned

Requirements:

• Diploma/Bachelor Degree in Computer Science/Information Technology or other relevant disciplines
• 1 - 2 years relevant experience
• Solid knowledge of various information security frameworks
• Operating experience in Proxy server and F/W such as FortiGate and PaloAlto will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume.

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Technical Competencies:

· 8+ years of overall experience performing business analysis professional software engineering

· Any experience in IT transformation projects involving portfolio management system and/or Core banking applications

· Good knowledge of Portfolio Management, Advisory, Risk modelling and Optimization functions is added advantage

· Good knowledge of Order Life Cycle and related functions

· JIRA and Confluence knowledge is required

· Detail oriented and good documentation skill is required

· Ability to work in a multicultural environment (Asia + Europe)

· Good presentation skills

· Knowledge about REST API design standards, patterns and best-practices

· REST API development experience is a plus

· Experienced in Waterfall and Scrum methodology

· Ability to work in fast-paced environments

· High level of professionalism, patience and maturity

· Temenos Triple’A knowledge is a mandatory

· Banking knowledge related to Wealth Management / Private banking is a plus

The Company

Opportunity to join a fast growing leader in the medical devices and consumables industry as Senior Manager / Manager, FP&A.

The Role

Reporting to the VP Finance for APAC, you will be responsible for overseeing the FP&A and commercial finance for a portfolio of countries across SEA, Japan, Korea and ANZ. You will be responsible for the financial performance of the countries in the region while partnering closely with the Sales, Marketing and Commercial teams on budgeting and forecasting activities. In addition, you will also provide support to the Country Leaders in financial analysis and driving pricing, revenue growth, marketing activities, effective promotions and optimizing trade distribution.

Your Profile

As the successful candidate, you will possess a degree in Accounting or ACCA with the following relevant experience:

• At least 10 years of experience in Commercial Finance or FP&A
• Exposure within the Medical Device / Pharmaceutical industry
• Exposure to both direct as well as indirect/distributor sales model
• Ability to be hands-on, flexible, nimble and agile as this role will be part of the pioneer team in the APAC regional office

Apply Today

Please send your resume, in WORD format only and quote reference number STE12919121, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1109248

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations (SSOE) team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

The ASEAN SSOE team is looking for a talented, driven, self-motivated Sr Business Analyst to join an organization that is responsible for driving Business and Sales Operations across the ASEAN Region. This is a unique opportunity to play a key role in a fast-growing business, to provide significant value and support to the ASEAN team.
The Sr Business Analyst is expected to operate with significant autonomy, owning and leading key workstreams and serve as the subject matter expert to fulfil data-driven demands. The ideal candidate should proactively identify and lead opportunities to drive operational and commercial excellence. This includes 1/ identifying problems with significant business impact and lead analysis to produce digestible business intelligence and insights that provide significant business value 2/ leading workstreams aimed at driving operational excellence through automation and through design and ownership of business reporting templates/data packs for key mechanisms (Annual Planning, Business reviews, etc) 3/ supporting the sales ops team to drive timely resolution of critical sales operational issues impacting revenue or field performance/productivity. To do this effectively, the Sr Business Analyst should have deep understanding across various aspects of the business (Sales, Partner, Marketing, Operations, Services teams) in order to surface information and insights, and drive the orchestration required to make optimal business decisions.
This is a hands-on role and the candidate should have deep expertise in data analytics, visualization and dashboard management with the ability to flex among various data tools according to the problem and data. The ideal candidate should be detail-oriented, analytical, and possess creative problem-solving abilities. You should possess good communication and project management skills, is customer obsessed and able to communicate complex business insights, both verbally and in writing, in a clear and precise manner. You must be a self-starter with a bias towards independent problem solving, have a passion for identifying and eliminating bottlenecks, and have the foresight to anticipate business needs and balance business dynamics despite constraints. You should also have the ability to work with and influence a broad range of stakeholders.

Key job responsibilities
Business Partner:

• Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence.
• Establish and maintains forecasts models to minimize business risks and maximize business opportunities. Applies judgment on health of the business and influences related management decisions.
• Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions for AWS ASEAN.
• Partner closely with SSOE team, Sales Leaders to drive Pan ASEAN initiatives to drive commercial success and operational improvements (pipeline targets, pipeline hygiene etc).
• Manage business exceptions and escalations – Liaison with key stakeholders to resolve inter regional, business unit, segment and geo exceptions and escalations.

Mechanism support and enhancement:

• Lead workstreams aimed at automation and driving operational improvement for immediate and broader business.
• Support key sales planning and reporting mechanisms (e.g. Annual Planning, Quarterly Business Review, Monthly Business Review) with data, scalable templates and insights.
• Help with the execution of components of territory planning, sales quota setting, sales compensation management, revenue planning, headcount planning, goals planning, and MBO target setting and budgeting.
• Proactively identify and implement operational processes and/or reporting that simplify, standardize and enable operational excellence.
• Identify, and propose new metrics, dashboards, scorecards to monitor and improve our business.

Reporting and insights:

• Independently define analytical approach to solve complex analytics problems with the ability to flex among various data tools according to the problem and data
• Design and implement scalable solutions to generate actionable business insights from large complex datasets.
• Generate financial and operational performance analysis and reports that align to, and simplify monthly business reviews, annual planning, and forecasting processes.
• Derive recommendations from analysis that have impact on multiple teams and provide significant business value
• Resolve sales operational issues end to end in a timely manner.

Basic qualifications

• Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, Economics, Finance, or related field
• 8+ years of industry experience in data analysis
• Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, etc.)
• Deep expertise in Salesforce, SQL, Python and manipulating large data sets
• Deep expertise in data visualization software (QuickSight, Tableau) for effective data and insights presentation.
• Strong and effective written and oral communication to convey findings, with a track record of presenting to senior management

Preferred qualifications

• Great organizational skills and attention to detail; able to execute and prioritize multiple tasks simultaneously
• Experience working within a high-growth, technology company (e.g., cloud, SaaS, PaaS)
• Experience working with Salesforce, Anaplan
• Able to operate in a lean, fast-paced organization—turning ideas into concrete action plans
• Able to develop strong and productive relationships across peer organizations that foster collaboration and best practice sharing

• As a Concierge Executive, you will serve as the primary point of contact for guest entering the Client’s premises. Your role is integral to providing exceptional customer service and ensuring a positive experience for every visitor. You will be responsible for greeting customers, addressing their inquiries, and directing them to the appropriate services within the Client premises. Additionally, you will assist in various administrative tasks to support the efficient operation of the branch.

Key Responsibilities:

1. Client Interaction:

• Greet customers as they enter the Client’s premises in a friendly and professional manner.
• Engage with customers to understand their needs and inquiries.
• Provide information on products, services, and promotions.
• Direct customers to the appropriate specialists or service areas based on their requirements.

2. Customer Service:

• Ensure high-quality customer service standards are maintained at all times.
• Handle customers complaints or concerns promptly and effectively, escalating when necessary.
• Assist customers with basic transactions inquiries.

3. Administrative Support:

• Assist in administrative tasks such as data entry, filing, and document preparation.
• Maintain cleanliness and organization of the lobby area.
• Support other staff as needed with tasks such as scheduling appointments or preparing materials for client meetings.

4. Security and Compliance:

• Adhere to procedures to ensure the safety of customers, staff, and assets.
• Maintain confidentiality of customer information and adhere to all privacy regulations.
• Follow compliance guidelines and procedures set forth by regulatory authorities and the Client.

Key Requirements:

• Min. Diploma or equivalent; with prior training in customer service is a plus.
• Prior experience in customer service, hospitality, or a related field preferred.
• Strong communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Proficient in computer skills.
• Excellent organizational skills and attention to detail.
• Ability to work effectively both independently and as part of a team.

JOB SUMMARY

The purpose of the role is to provide Project Management/Business Analysis to the Financial Markets Technology group, looking after the onboarding of new Products for Financial Markets. The role will be responsible for driving the end-to-end onboarding of new products into the FM technology landscape.

SABRE is the sole FM cross asset risk management platform (Standard Chartered Analytics Booking and Risk Engine) and delivers consolidated risks primarily to Structured and Derivatives traders within the Front Office.

This role consists in joining the SABRE project team responsible for onboarding of New FM Products. The team looks after the end-to-end onboarding process, working closely with the Trading desks to configure the products and coordinating the validation, UAT and approvals to trade with all support functions involved.

Joining as a Senior Business Analyst on this initiative, the candidate will take full ownership of products in the pipeline and be responsible for their full delivery till production. He will also contribute to the continuous transformation of the platform and the processes to support faster time-to-market for product onboarding. This includes progression of the Continuous Build/Continuous integration roadmap, both within SABRE and within the Analytics library, as well as process optimization across functions involved.

The job purpose consists in:

· Building strong, effective relationships with both the business and technology teams, across global offices.

· Collaborating with all Front Office and control functions to gather requirements for the new products, solve business problems by proposing relevant, innovative solutions in consultation with the technology teams where required.

· Contribute to the initial Business Cases for products, including expected client revenue and expected implementation costs, to support the prioritization of the product pipeline.

· Creation of the Booking Model documentation for prioritized New Products, specifying all aspects of the Front to Back business processes, across the product’s life-cycle.

· Coordination and tight tracking of the product validation with Front Office and control functions, including construction of the User Acceptance Testing plan and coverage, execution across all teams involved and follow-up on challenges identified with the product.

· Follow-up on the products production releases, post-implementation support.

· Working as part of an agile team including Business Analysts, Developers and Testers and being able to identify business implications of technical design decisions and influence them accordingly.

· Providing regular and detailed transparency on the onboarding progress to the product sponsors (Trading Desks)

· Working across asset classes FX, Rates, Credit and Commodities (both structured and flow)

· Deliver functional consistency across the various projects by influencing architecture and design decisions

RESPONSIBILITIES

· Understand the users’ requirements and translate into appropriate detailed Booking Model documents, questioning and challenging assumptions and status quo

· Propose relevant solutions and alternatives to meet business needs

· Ensure products are onboarded on time and on budget, tracking delivery timelines closely and providing full transparency on progress to the product sponsors (Trading Desks)

· Proactively engage, manage and build strong relationships with both business and technology stakeholders

· Translate solutions into detailed, unambiguous, business and functional requirements

· Ensure the overall quality of Booking model documents, functional specifications and other supporting documents meet the bank’s standards

· Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met

· Ensure documents such as Booking Models and functional specs support the development of practical technology solutions and suitable test cases

· Work as part of a combined cross-functional agile team and support the on-going build as required e.g. drafting/reviewing of test cases, closing out developers open issues/questions, contributing to solution design etc…

· Assist the business with the onboarding UAT, including test cases preparation, planning, communication, and close tracking of activities.

· Identify risks and issues early, plan mitigating steps and communicate these to business stakeholders in a timely manner

· Work closely with project and programme managers to ensure stakeholders are fully engaged and expectations managed

· Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Heads of trading desks and traders, Quantitative analysts (FO and Market Risk quants), Middle office and Operations, Market risk managers, Product Control/Valuation Control, Development leads, Developers, Testers, Project managers, Program manager, Support groups

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

OUR IDEAL CANDIDATE

· 6 years of experience with good BA skill background/certifications are preferred

· Extensive product knowledge across asset classes encompassing product, pricing, risk and trade life cycle,

· Sound knowledge of the FO to BO trade flow, including Market and Credit Risk Management, Middle Office, Operations and Finance activities

· Proven ability to work across business streams and have exposure to front to back system implementation.

· Strong understanding of key technology concepts, basics in SQL, functional programming and architecture. Strong technical acumen is a big plus.

· Ability to work proactively, independently and displays strong initiative

· Pragmatic team player with an attention to detail.

· Strong interpersonal, problem solving and analytical skills

· Ability to accurately translate and document business needs into functional requirements and produce quality documentation

· Ability to drive multiple agenda and effectively manage priorities

· Strong communication and presentation skills

· Multicultural awareness.

· Displays personal authority, integrity and ethics

KEY MEASURABLES

· Stakeholder feedback (Business and IT)

· Delivery of individual tasks and onboarding of products on time and with full transparency on progress

· Quality of documentation

· Ensuring projects pass internal audits and reviews

· Post project implementation reviews and alignment of project deliverable to measurable exit criteria

Role Specific Technical Competencies

· Strong analytical & problem solving and creative skills

· Good communication skills in both written and oral

· Ability to be organised and multi-task on different requirements across various stakeholders, and to work independently and under pressure

· Cultural sensitivity and awareness to work with a range of people from diverse background and geographies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Desciption:

• The individual in this role will take on the dual responsibilities of post-sales Engagement Management and the position of Business Systems Analyst.
• As the Engagement Manager, they will serve as the primary contact for clients, ensuring proactive and timely responses to project requirements, concerns, and deliveries.
• Adopting a consultative approach, the person will address client pain points and needs, actively presenting various solution offerings to enhance Newgen's business with existing customers.
• In the capacity of a Business Systems Analyst, the individual will possess comprehensive functional expertise in Newgen products and solutions, coupled with a deep understanding of the technical architecture of these products.
• Their duties will involve engaging with clients' business user and process owner groups, effectively gathering business requirements. This information will be meticulously documented to minimize ambiguity and facilitate seamless communication with the development/configuration team.
• The goal is to guide the project forward and ensure deliveries with minimal issues or gaps.

Desired Profile:

• The ideal candidate must hold a degree from a reputable institution and possess 6 to 8 years of experience as a system analyst or marketing professional, specifically for software products such as ERP, CRM, and DMS in sectors like BPOs, Banking, Financial Institutions, Insurance, e-governance, and Telecom.
• A comprehensive understanding of software product market dynamics and software development processes is essential.
• Proficiency in software implementation, interpersonal relationship skills, effective communication, and customer relationship management is crucial.
• Preference will be given to candidates with experience in delivering software solutions in BPOs or the Retail Banking/Insurance sector.

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations (SSOE) team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

The ASEAN SSOE team is looking for a talented, driven, self-motivated Sr Business Analyst to join an organization that is responsible for driving Business and Sales Operations across the ASEAN Region. This is a unique opportunity to play a key role in a fast-growing business, to provide significant value and support to the ASEAN team.
The Sr Business Analyst is expected to operate with significant autonomy, owning and leading key workstreams and serve as the subject matter expert to fulfil data-driven demands. The ideal candidate should proactively identify and lead opportunities to drive operational and commercial excellence. This includes 1/ identifying problems with significant business impact and lead analysis to produce digestible business intelligence and insights that provide significant business value 2/ leading workstreams aimed at driving operational excellence through automation and through design and ownership of business reporting templates/data packs for key mechanisms (Annual Planning, Business reviews, etc) 3/ supporting the sales ops team to drive timely resolution of critical sales operational issues impacting revenue or field performance/productivity. To do this effectively, the Sr Business Analyst should have deep understanding across various aspects of the business (Sales, Partner, Marketing, Operations, Services teams) in order to surface information and insights, and drive the orchestration required to make optimal business decisions.
This is a hands-on role and the candidate should have deep expertise in data analytics, visualization and dashboard management with the ability to flex among various data tools according to the problem and data. The ideal candidate should be detail-oriented, analytical, and possess creative problem-solving abilities. You should possess good communication and project management skills, is customer obsessed and able to communicate complex business insights, both verbally and in writing, in a clear and precise manner. You must be a self-starter with a bias towards independent problem solving, have a passion for identifying and eliminating bottlenecks, and have the foresight to anticipate business needs and balance business dynamics despite constraints. You should also have the ability to work with and influence a broad range of stakeholders.

Key job responsibilities
Business Partner:

• Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence.
• Establish and maintains forecasts models to minimize business risks and maximize business opportunities. Applies judgment on health of the business and influences related management decisions.
• Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions for AWS ASEAN.
• Partner closely with SSOE team, Sales Leaders to drive Pan ASEAN initiatives to drive commercial success and operational improvements (pipeline targets, pipeline hygiene etc).
• Manage business exceptions and escalations – Liaison with key stakeholders to resolve inter regional, business unit, segment and geo exceptions and escalations.

Mechanism support and enhancement:

• Lead workstreams aimed at automation and driving operational improvement for immediate and broader business.
• Support key sales planning and reporting mechanisms (e.g. Annual Planning, Quarterly Business Review, Monthly Business Review) with data, scalable templates and insights.
• Help with the execution of components of territory planning, sales quota setting, sales compensation management, revenue planning, headcount planning, goals planning, and MBO target setting and budgeting.
• Proactively identify and implement operational processes and/or reporting that simplify, standardize and enable operational excellence.
• Identify, and propose new metrics, dashboards, scorecards to monitor and improve our business.

Reporting and insights:

• Independently define analytical approach to solve complex analytics problems with the ability to flex among various data tools according to the problem and data
• Design and implement scalable solutions to generate actionable business insights from large complex datasets.
• Generate financial and operational performance analysis and reports that align to, and simplify monthly business reviews, annual planning, and forecasting processes.
• Derive recommendations from analysis that have impact on multiple teams and provide significant business value
• Resolve sales operational issues end to end in a timely manner.

Basic qualifications

• Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, Economics, Finance, or related field
• 8+ years of industry experience in data analysis
• Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, etc.)
• Deep expertise in Salesforce, SQL, Python and manipulating large data sets
• Deep expertise in data visualization software (QuickSight, Tableau) for effective data and insights presentation.
• Strong and effective written and oral communication to convey findings, with a track record of presenting to senior management

Preferred qualifications

• Great organizational skills and attention to detail; able to execute and prioritize multiple tasks simultaneously
• Experience working within a high-growth, technology company (e.g., cloud, SaaS, PaaS)
• Experience working with Salesforce, Anaplan
• Able to operate in a lean, fast-paced organization—turning ideas into concrete action plans
• Able to develop strong and productive relationships across peer organizations that foster collaboration and best practice sharing