Total 1,305 information security analyst job vacancies in Singapore

Responsibilities:

• Provide maintenance and support for Customers' IT Network Services.
• Hands-on experience in troubleshooting large, complex networks comprises of 10 to 20 nodes.
• Experience working with LAN/WAN/WLAN which include:

1. Cisco Wireless, Routers, Catalyst and Nexus Switches, Firepower, IPS/IDS, ISE, ASA, ESA, WSA, SMA
2. Alcatel Wireless and OmniSwitch
3. Arista Switches and Cloudvision
4. Fortinet, Checkpoint, SolarWinds NPM/NCM/NTA, F5 LTM and Aruba ClearPass
   

• Perform break-fix which include troubleshooting and problem identification for any network services.
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Perform the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests.
• Work closely with Service Delivery Manager to fulfil deliverables, service report and operational request.
• Establish TAC cases with the principal vendor for complex problem until its resolved.
• Mentor Tier 1 Engineers and conduct training to align the Engineers’ technical competency.

Requirements:

• Required to have minimum 3 – 5 years of hands-on network technical support experience in SI Environment.
• Cisco and Arista certification is preferred.
• Experience with LAN, WAN, WLAN, Data and Security networking in implementation, maintenance support and break-fix.
• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.
• Strong customer service orientation.
• Able to work in 24 x 7 standby duties

Work location: Jurong East

We are looking for a dedicated ITSM Engineer with at least 2-3 years of experience in ITSM to join our growing team. In this role, you will be responsible for implementing and managing IT Service Management (ITSM) processes and tools to improve service delivery and support for our external clients. You will work closely with cross-functional teams to ensure best practices are followed and that our IT services align with business objectives.

Key Responsibilities:

• Design, implement, and optimize ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting capabilities.
• Collaborate with IT and business teams to define service levels, create service catalogues, and ensure compliance with agreed-upon service level agreements (SLAs).
• Analyse service performance metrics and trends to identify areas for improvement and implement solutions.
• Collaborate with the sales team to understand client requirements and demonstrate how our ITSM solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our ITSM tools.
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation, including process flows, user guides, and knowledge articles.
• Participate in continuous improvement initiatives to enhance IT service quality and efficiency.

Job Requirements:

• 2-3 years of experience in Design, Implement or operations of IT Service Management tools or a related role, with a strong focus on ITSM tools and processes.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
• Experience with incident, change, and problem management processes.
• Strong analytical and problem-solving skills, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a collaborative approach to working with teams.
• Experience integrating ITSM tools (e.g., ServiceNow, BMC, Jira) with other enterprise systems (e.g., monitoring tools, CRM, ERP).
• Proficiency in using APIs to connect ITSM tools with other applications to streamline workflows and data exchange.
• Familiarity with integrating third-party services or applications that enhance ITSM capabilities (e.g., chatbots for incident reporting).
• Proficiency in scripting languages (e.g., Python, PowerShell) to automate repetitive tasks and enhance ITSM tool functionality.
• Ability to design and implement automated workflows that enhance service delivery and reduce manual intervention.

Preferred Qualifications:

• ITIL certification or other relevant ITSM tools certifications.
• Familiarity with automation tools and techniques to streamline ITSM processes.
• Experience in project management or agile methodologies.

Work location: Jurong East

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Solution / Domain Architect to support our client in Singapore which is a top global investment bank.

Your background

• You have domain knowledge of Payments, Accounting Services, Liquidity Management, Receivables, Trade & Supply Chain Finance, Commercial Card domains (some or all preferred).
• You have had experience driving shared service strategy and performance culture.
• Drives best practices approach to the continuous improvement of our products, processes, and tools.
• You are a motivated self-starter.
• You thrive in a fast-paced, team-based environment.
• You have relevant IT experience (SDLC – Waterfall / Agile).
• Strong Business Partner coordination.
• You can lead and contribute to automation, causal analysis, and development of shared / common solutions.
• You have strong verbal and written communication skills (able to cater to technical and non-technical audience).
• You are an analytical and innovative thinker, pays great attention to details and enjoys solving problems.
• You can translate complex concepts into multiple architectural “views” aimed at varying audiences.
• You have broad based IT knowledge and experience across Financial Software, Middleware, Databases.
• You can interpret business needs and apply innovative technology solutions.
• You have at least 8+ years’ experience working in Banking / Financial Services Technology discipline.
• You have a bachelor’s degree in computer science / related field or related work experience.

What you can expect

The Team provides Global Corporate & Investment Banking and Global Payment Solutions with direction on technology strategy and solutions in order to align with the business strategy. The Team manages architecture-related risks along with driving adherence to published standards, principles, and technology blueprints. The Team current has an exciting Solutions Architect opportunity for an experienced technologist supporting Payments, Accounting Services, Liquidity Management, Receivables, Trade & Supply Chain Finance and Commercial Card domains. The Team has a Global presence in the US, EMEA and APAC. The selected candidate would have the opportunity to work on an exciting, challenging, and varied book of work.

What you will do

• Responsible for defining an architectural vision and solution architecture which aligns with the business strategy, enterprise architecture strategy, technology, and platform choices.
• Describes the solution intent and the associated operating environment, determines the primary systems/subsystems and their interfaces, defining non-functional requirements.
• Ensures the solution is fit for purpose by working with stakeholders, vendors/service providers. In parallel, evaluating the impact of strategic design decisions.
• Working with both business and technology to create the solution intent and architectural vision.
• Leads rapid shaping of a high-level architecture with details filled in with emerging business requirements; ensures architecture is flexible and modular and designed to adapt easily.
• Utilizes the defined best practices, templates, and documentation to create architectural designs.
• Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway.
• Clarifies the architecture for the development teams to support implementation and provides solution options to resolve any impediments.
• Performs design reviews to ensure all non-functional requirements for a solution are sufficiently met (e.g., security, performance, maintainability, scalability, usability, and reliability).
• This is an individual contributor position.

Duties and responsibilities:

1. Efficient project management which includes project scheduling, lead, and co-ordinate the whole project team which include supervisors, foreman, workers and subcontractors.

2. Liaise with client, architect, consultant, and main contractor for any site issues to ensure timely project execution. To represent the Company at site meetings and other meetings as required.

3. Responsible for site coordination workers and to make accurate, decisive, and prompt decisions relating to work matters. Feedback to management on site problems for corrective actions to be taken.

4. To ensure details in subcontracts, purchase orders are accurate and meet with the project specifications in covering the full scope of work intended and required by the main contract.

5. Propose alternative design to substitute tender design that is practical, liable, cost-saving and conforms to relevant building code of practice.

6. Source for more competitive costs in equipment and subcontractor costs to minimize project cost and capital utilization.

7. Responsible for preparation, checking and submission of shop drawings before commencement of installation works and as-built drawings upon completion. The drawings shall provide for the openings through building structures for the passage of M & E services and shall ensure conformance to regulation and clients’ requirements.

8. Submission of monthly progress claim to clients and monitoring of variation works, avoid wide differential in claim and payment amounts. To finalize project accounts and variation claims early for client’s verification and payment.

9. To monitor the progress of work on site and recommend, if appropriate, the interim payment certification to supplier/subcontractors proposed by the designated Project Engineer.

10. To access, recommend and recruit suitable subcontractors and work force to provide quality engineering services to our clients.

11. To be readily involved in tender estimation, variation quotation and costing preparation and assist the project manager in the preparation of budgetary statement.

12. Responsible for all correspondences with the clients, authorities, main-contractors, subcontractors, vendors, architects, consultants, etc.

13. To be actively involved with quality management system of the company.

14. Perform any other duties as assigned by higher management or superior.

Job and responsibilities:

1. Prepare detailed drawings, plans, and layouts based on specifications, sketches, or instructions provided by engineers or designers.

2. Ensure adherence to drafting standards, guidelines, and industry best practices while creating technical drawings.

3. Utilize computer-aided design (CAD) software to create accurate and precise drawings, incorporating necessary dimensions, annotations, and symbols.

4. Create and maintain comprehensive technical documentation, including drawings, schedules, and material list, for construction or manufacturing purposes.

5. Make necessary revisions or modifications to drawings as directed by project managers or design professionals to accommodate changes or resolve issues.

6. Collaborate with engineers, project managers and other stakeholders to understand design requirements, address queries, and coordinate drafting activities.

7. Perform quality checks on drawings to ensure accuracy, completeness and compliance with design standards and project specifications.

8. Organize and maintain electronic and physical files of drawings and related documentation, ensuring easy retrieval and version control.

9. Any other ad hoc task from superior or management.