Total 8 Senior Executive information technology job vacancies in caa changi airport terminal 2

Job Description

The successful candidate will join the Business Technology Department in SIA Finance Division. You will be required to work with Finance business users, IT Division and IT vendors to plan and implement Finance digital initiatives and to provide effective operational support for implemented Finance systems.

Key Responsibilities

1) Drive business value through system capabilities and enhancements by working with IT Division and Finance business users

2) Collaborate with functional units to identify, define, and document business needs and objectives, current operational procedures, problems, and user requirements for enhancements

3) Facilitate business process review and formulate use case with business users.

4) Manage the end-to-end delivery for new projects and application enhancements, where key activities include

- Collaborating with internal and external stakeholders for smooth and timely delivery of projects and achieve set business KPIs

- Leading requirements gathering and technical solutioning with users and technical teams

- Reviewing feasibility and sustainability of proposed solutions

- Executing User Acceptance Testing (UAT), including pro-active follow ups on bug fixesto ensure that all test scenarios are comprehensively tested and all business requirements are met

- Identifying and mitigating project and business risks by collaborating with all impacted stakeholders.

- Strategising and leading change management through regular communications and coordination

- Managing change requests and conducting post-implementation review

5) Provide effective operational support for Finance systems. Activities include:

- Assisting users on system usage, authorization and administration

- Managing resolution of reported incidents (e.g. bugs) based on Service Level Agreement terms

- Ensuring regularly periodic jobs are completed in accordance with agreed timeline

- Partnering with businee units (BUs) to identify areas of improvements in the work processes and system flow/functions

- Assisting with the audit of IT applications

Requirements

• Bachelor Degree in Finance, Computer Science, Business IT, or IT-related discipline
• 2 years of working experience in Finance or similar role preferred
• Fresh graduates with strong learning capabilities and right attitude will be considered
• Experience in Agile methodology is a plus
• Experience in SAP FICO, Sharepoint and Tableau will be an advantage
• Self-starter and result oriented with strong numerical, analytical, critical thinking and problem-solving skills
• Strong inter-personal skills and be able to communicate well with both technical team and business users
• Proven project management skills.
• Ability to manage own time and priority accordingly
• Meticulous and good attention to details

For Sewage and Drainage Pipe Jacking Project

1. work in SG, Indonesia, HK;

2.5years above site supervision and overall management experiences ;

3. Able to plan, design concept, organize resources for these projects.

4. Able to add value for the projects through design concept, machine selection, manpower allocation, good schedule and planning.

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Established in 2012, Grand Venture Technology Limited ("GVT") has quickly risen as an industry leader, renowned for delivering cutting-edge solutions in ultra-precision machining, sheet metal components, and complex mechatronics modules for the semiconductor, life science, medical and aerospace industries. Listed on the Mainboard of the Singapore Exchange ("SGX-ST"), GVT’s relentless pursuit of excellence and innovation earned it recognition by The Straits Times in January 2024 as one of Singapore’s fastest-growing companies, solidifying its reputation as a trusted partner in high-tech manufacturing.

We are looking for a HR Executive to join us! The key deliverables will include:

Talent Acquisition

• Liaising with various recruitment agencies on shortlisting of candidates and coordinating interviews
• Responsible for all work pass matters not limited to application, issuance and cancellation
• Drafting of employment agreements and letters
• Conduct orientation for new hires, issuing of work passes and access cards
• Conducting of exit interview for resignees
• Collaborate with IHLs on internship, career fairs and initiatives

Employee Engagement & Relations

• Actively engages employees to gather feedback on Company culture, work etc.
• Coordinates monthly birthday celebrations, and other ad-hoc company social events as required
• Facilitates and plans Company Annual D&D

Learning & Development

• Consolidate all Departments training plan/needs and source for suitable courses accordingly
• Sign up employees for courses upon approval
• Responsible for the training providers’ evaluation to ensure effective training is done
• Submission of training grants when necessary
• Responsible for maintain all training records and employee skill martix for audit purposes
• Involvement in customer audits periodically

Administration

• Maintaining of employee p-files and documentation
• Conduct external salary benchmarking
• Submission and monitoring of ESG grants
• Submission of levy waiver, childcare leave, maternity leave & paternity leave claim etc.
• Monitoring of expiry dates of vendor contracts e.g insurance, cleaning contracts
• Involvement in audits when necessary
• Any other ad-hoc duties assigned

Job Requirements:

• At least 2 to 3 years of relevant working experience in a fast-paced environment
• Able to work with minimal supervision
• Preferably with talent acquisition/recruitment, L&D background
• Able to write and communicate in Chinese is necessary (to liaise with our Chinese employees and overseas counterparts)
• Excellent interpersonal and communication skills
• Proficient in Microsoft applications

Job Description:

Payroll

• Checking of monthly attendance to ensure no errors for conversion in the payroll software
• Accurate calculation of overtime hours
• Administer accurate payroll generation
• Preparation of monthly payroll report to Finance
• Submission of CPF contribution
• Preparation of IR21 and IR8A submission when necessary

Talent Acquisition

• Liaising with various recruitment agencies on shortlisting of candidates and coordinating interviews
• Responsible for all work pass matters not limited to application, issuance and cancellation
• Drafting of employment agreements and letters
• Conduct orientation for new hires, issuing of work passes and access cards
• Conducting of exit interview for resignees
• Collaborate with IHLs on internship, career fairs and initiatives

Employee Engagement & Relations

• Actively engages employees to gather feedback on Company culture, work etc.
• Coordinates monthly birthday celebrations, and other ad-hoc company social events as required
• Facilitates and plans Company Annual D&D

Learning & Development

• Consolidate all Departments training plan/needs and source for suitable courses accordingly
• Sign up employees for courses upon approval
• Responsible for the training providers’ evaluation to ensure effective training is done
• Submission of training grants when necessary
• Responsible for maintain all training records and employee skill martix for audit purposes
• Involvement in customer audits periodically

Administration

• Maintaining of employee p-files and documentation
• Conduct external salary benchmarking
• Submission and monitoring of ESG grants
• Submission of levy waiver, NS makeup pay, maternity leave & paternity leave claim etc
• Monitoring of expiry dates of vendor contracts
• Any other ad-hoc duties assigned

Job Requirements:

• At least 2 to 3 years of relevant working experience in a fast-paced environment
• Able to work with minimal supervision
• Preferably with talent acquisition/recruitment background
• Able to write and communicate in Chinese is necessary (to liaise with our Chinese employees and overseas counterparts)
• Excellent interpersonal and communication skills
• Proficient in Microsoft applications

Responsibilities:

• Enhance application usage experience for users by building sub-components or creating automations to ease workload.
• Develop scripts, web applications, API and console applications that are either standalone or bridge the gaps of existing systems.
• Maintain and update codes developed, ensuring all proper documents are kept up-to-date.
• Collaborate with other team members and plants to integrate various applications and systems.
• Troubleshoot and resolve technical issues as they arise.
• Provide technical support and training to users as needed.
• Pick up new skills required for the job function
• Any other tasks assigned by the IT Manager

Qualifications:

• Possess Diploma/Degree in a related field
• Minimum of 3 years of experience in both frontend and backend development.
• Proven track record of successful projects in a similar role.
• Proficient in PHP, C#, JavaScript, CSS, PowerShell, and SQL.
• Strong understanding of software development life cycle and best practices.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Knowledge in Epicor would be an added advantage.

Preferred Skills:

• Experience with additional programming languages and frameworks.
• Familiarity with version control systems (e.g., Git).
• Knowledge of cloud computing platforms and services.
• Understanding of cybersecurity principles and practices.

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Job Description & Requirements:

• Ensure that all products are manufactured with utmost efficiency and quality, according to planned protocols using the appropriate technology. Evaluates, products, components and applications by designing and conducting researching programs, applying knowledge of project and materials
• Develops products by studying customers' requirements, researching and testing manufacturing and assembly methods and materials
• Assures products' quality by designing finished products
• Prepare report by collecting, analyzing and summarizing information trend
• Guide assembly of automation module / machine according to mechanical assembly drawing, and electrical schematic diagram
• Able to interpret well on mechanical drawings, assembly drawings and electrical schematic diagrams
• Guide and improve the production performance of the department together with Manufacturing Manager (quality, lead-time, delivery performance, costs)
• Work closely with the Quality department to assure conformity of product to customer requirement
• Monitor and adjust production processes or equipment for quality and productivity
• Other responsibilities that may be assigned from time to time
• Perform ad-hoc tasks when requested

Requirements:

• Degree / Diploma in Mechanical/Electrical/Mechatronics
• 1-4 years of relevant experience preferably in Assembly of Equipment or Test area preferably in Semiconductor Industry
• Experience in maintaining the Quality of Work
• Knowledge of Material BOM’s
• Capable of understanding Engineering drawings for Mechatronics-assembly
• Experienced in Manufacturing Engineering Tools (5S, Process Flow, FMEA, System Risk Analysis, DMAIC, 8D, Control Plan, SOP, SOO, Work Instructions, Root Cause Analysis, Capacity versus Demand)
• Experience in Mechanical Fitting, Cable Routing and Installation of Equipment. Preferably in a Semiconductor Equipment Industry.
• Able to use Solid works to design simple fixtures / jigs
• Technical skills must include basic knowledge of mechanical/Electrical/Mechatronics
• Ability to work independently with minimal supervision