Total 12 information technology job vacancies in joo koon

Our Company – Digital Information Technology (DIT) department is seeking an intern who are enthusiastic and eager to learn about our company by helping different teams within the DIT department.

We are looking for a motivated and talented, self-driven information technology individual to join our team. The goal of this program is to help further develop your skills in a professional work environment, giving you sufficient exposure in a working project.

1.The IT intern will support our in-house IT department in providing technical assistance, maintaining computer systems and configurating hardware and software. This includes front facing applications and resolving internet and network access issues, providing network printer support, network troubleshooting.

2.Involve in a CRM project implementation. From the start of the system life cycle which includes requirements study, design and build, testing and documentation. This involves a deployment of 200 staff’s strength including a MENDAKI’s portal for our public users.

3.The IT intern will equip with the hands-on experiences with the skillsets and exposure to a full CDLC cycle of project implementation.

4.Attending meetings where necessary and IT interns will learn to take minutes and requirements.

5.Other duties as assigned

Our Company – Digital Information Technology (DIT) department is seeking an intern who are enthusiastic and eager to learn about our company by helping different teams within the DIT department.

We are looking for a motivated and talented, self-driven information technology individual to join our team. The goal of this program is to help further develop your skills in a professional work environment, giving you sufficient exposure in a working project.

1.The IT intern will support our in-house IT department in providing technical assistance, maintaining computer systems and configurating hardware and software. This includes front facing applications and resolving internet and network access issues, providing network printer support, network troubleshooting.

2.Involve in project planning, system testing, cut over preparation work and roll out for Technology Refresh of bandwidth, firewall, switches, access points to ensure network connectivity is in accordance with MENDAKI’s standards.

3.The IT intern will equip with the hands-on experiences with the skillsets and exposure to project implementation, cybersecurity exercises and management of IT assets.

4.Attending meetings where necessary and IT interns will learn to take minutes and requirements.

5.Other duties as assigned.

The intern of 6 months is largely expected to work in an office environment from 8.30 am to 6.00 pm on weekdays and may also be required to travel out of the office for meetings. On occasions, the jobholder may need to work outside official hours on weekends to support the running of events.

We are seeking an individual who is either currently pursuing or has completed an IT-related diploma such as Diploma in Applied AI & Analytics or Diploma in Information Technology or Design for User Experience (DDUX) from Singapore Polytechnic or Republic polytechnic. The intern will play a crucial role in the planning and implementation of our Learning Management System and the integration of AI technologies into our systems.

Project Specification Including Learning Points for a Polytechnic Intern Involved in the LMS Tender Preparation at Mendaki

Project Overview

The objective of this project is to prepare a tender document for a new Learning Management System (LMS) that will significantly enhance the delivery of educational programs at Mendaki. This will be achieved by conducting thorough needs solicitation and analysis, which will also provide a practical learning opportunity for a polytechnic intern involved in the project.

Objectives

- To gather and analyse detailed functional and technical requirements for the new LMS.

- To enable the polytechnic intern to gain hands-on experience in project management, stakeholder engagement, and technical documentation.

- To ensure the LMS aligns with Mendaki’s strategic educational and technological goals.

Scope

- The project encompasses the solicitation of needs, comprehensive requirement analysis, and the drafting of a detailed tender document for procuring the LMS.

- Incorporation of specific learning objectives for the intern to ensure a meaningful internship experience.

- Engagement with various stakeholders to refine the requirements and expectations for the LMS.

- Learn new tools to create educational content and support some administrative duties at work

Phases of the Project with Intern Learning Points

Phase 1: Needs Solicitation

(A) Objectives:

- Collect comprehensive user requirements from diverse stakeholders.

- Provide the intern with experience in designing and conducting surveys and focus groups.

- Identify limitations of the current system and desired improvements.

(B) Activities

- Assist in preparing and distributing surveys, conducting interviews under supervision.

- Participate in and document focus group discussions.

- Analyse feedback to help identify critical system requirements.

(C) Learning Points

- Gain insights into effective data collection methods.

- Understand the importance of stakeholder input in project specifications.

- Develop communication and analytical skills.

Phase 2: Requirement Analysis

(A) Objectives

- Translate collected data into actionable system requirements.

- Categorize requirements to prioritize system functionalities.

- Train the intern in requirement analysis and documentation.

(B) Activities

- Collaborate with IT specialists to assess and document technical and functional requirements.

- Help in prioritizing requirements based on impact and feasibility.

- Draft sections of the requirements document.

(C) Learning Points

- Learn how to perform qualitative and quantitative data analysis.

- Develop skills in technical writing and specification documentation.

- Understand system design and architecture principles.

Phase 3: Drafting the Tender Document

(A)Objectives

- Develop a comprehensive tender document that includes all technical specifications and evaluation criteria.

- Educate the intern on the legal and compliance aspects of tender preparation.

- Ensure the document meets all regulatory and organizational requirements.

(B)Activities

- Draft sections of the tender document focusing on technical and functional requirements.

- Define and document vendor qualifications and submission guidelines.

- Revise the draft based on internal feedback.

(C) Learning Points

- Experience in drafting formal procurement documents.

- Understanding of compliance and procurement processes.

- Skills in revising and finalising professional documents based on feedback.

Timeline

Scheduled to begin on Start Date and complete by [End Date], structured to facilitate the intern’s learning process throughout the project duration.

Success Criteria

- Accurate documentation of user needs and system requirements leading to a robust tender document.

- Positive stakeholder feedback on the tender document and project execution.

- Effective learning outcomes for the intern as evaluated through regular reviews and feedback sessions.

- Learn new tools for educational content development and support some administrative tasks

This project specification ensures a structured approach to soliciting needs and preparing a tender document for an LMS at Mendaki while providing a rich learning environment for a polytechnic intern, integrating professional development with meaningful project contributions.

Other Tasks

1.Administrative Support: On the administrative side, the intern could manage schedules, arrange meetings, take meeting notes, and prepare materials for presentations related to project management. This helps in keeping the project timeline on track and ensuring effective communication among team members.

2.Educational Content Development: As part of CDLT, the intern could also assist in developing training materials or guides based on the new system functionalities introduced, facilitating smoother adoption by end-users across the organisationJob Summary:

Job Summary

The job holder (2 years contract) reports to Director CDLT and is part of the management team that evaluates emerging pedagogy and technology related to education including implementing viable technological tools to enhance teaching and learning.

The job holder will work closely with both internal and external stakeholders to ensure that the curriculum and content development are developed successfully, and any learning technology adopted are with continuity through the provision of training, and the creation of self-help resources for users to enhance learning and good learner academic performance.

The job holder is expected to work from 8.30 am to 6.00 pm on weekdays and may be required to work over the weekends and Public Holidays to support MENDAKI’s events. Although the job holder is largely expected to work in an indoor environment, he is also expected to travel frequently for meetings.

Key Responsibility Areas

Curriculum Development

• Design and manage development of innovative, outcome-focused curriculum materials aligned with educational objectives and industry standards.
• Collaborate with subject matter experts to ensure curriculum content is current, engaging, and pedagogically sound.
• Recommend and integrate the learning technologies, including Learning Management Systems (“LMS”) and other educational tools, to enhance curriculum delivery and students’ engagement.
• Manage all instructional designs, employing evidence-based practices to create effective learning experiences.
• Manage the development of multi-media elements, including graphics, videos, and interactive components, to enhance instructional content with graphic and video developer.
• Stay abreast of emerging technologies and trends in educational technology to inform strategic decision-making and evaluate the pedagogical affordances.
• Manage storyboards and prototypes to outline the flow and structure of instructional content.
• Ensure curriculum designs are based on feedback and usability testing to enhance the learning experience.
• Make data-driven decisions to continuously improve curriculum content and delivery methods.
• Check that all multi-media elements are integrated seamlessly into the overall instructional design.
• Collaborate with cross-functional teams, including educators, technologists, and administrators, to ensure seamless integration of technology into the curriculum.

b. Curriculum Review & Evaluation

• Establish and enforce quality assurance processes for curriculum and instructional design, ensuring a high standard of excellence in educational content.
• Manage needs assessments to identify gaps in knowledge and skills and determine the most effective instructional strategies to address them.
• Conduct regular assessments and evaluations to measure the effectiveness of instructional materials and technology tools.
• Ensure that curriculum materials and learning technologies comply with relevant educational standards, regulations, and accreditation requirements.
• Collaborate with stakeholders to gather input and feedback for continuous improvement.
• Utilise data analytics to assess the impact of curriculum and learning technology on students’ learning outcomes.

c. Competency Development

• Develop and implement professional development programmes for educators and instructional designers, focusing on the effective use of learning technologies and best practices in instructional design.
• Communicate effectively with stakeholders, providing updates on curriculum development and learning technology initiatives.
• Conduct training sessions for educators and administrators on the effective use of learning technologies and newly developed curriculum materials.
• Mentor and guide instructional designers in the development of engaging and interactive instructional content.
• Participate in or lead special projects as required.

d. Team Management

• Effectively lead,motivate, and managethe staff underhis charge and foster a positive work environment.
• Delegate responsibilities, set performance indicators, and conduct performance evaluations to ensure the Team's success in meeting organisational objectives.
• Manage the budget for curriculum development and learning technology initiatives, optimising resources for maximum impact.

Requirements

• 8 - 10 years of related curriculum development, instructional design and learning development experience as well as learning technology.
• Experience with LMS and tools for learning (e.g.Articulate 360, Google Suite).
• Preferably had a master’s degree in MA (Instructional Design & Technology) or MEd (Learning Sciences & Technologies) or equivalent.
• Good understanding of youth, educationand working landscapes.
• Proficient knowledge of instructional design and current learning pedagogies and technologies.
• Strong interpersonal skills and the ability to manage stakeholders across different levels.
• Effective persuasive communication.
• Team leadership skills.
• Sound decision-making and problem-solving skills.
• Ability to multi-task.
• Strong projectmanagement skills.

Provide first level end user support including troubleshooting, escalation of issues to vendors for quick resolution, applying upgrade/patches to computer systems installation and upgrade of computer application software, regular IT reviews, etc.

Monitor and respond quickly and effectively to requests received directly from users.

Provide a timely support to users with desktop related issues (both hardware and software).

Install, configure, administer & maintain IT equipment (desktops, laptops, printers and network peripherals).

Perform basic network LAN switching troubleshooting.

Provide proper escalation for unresolvable issues

Updating of documentation of systems and manual standard operating procedures.

Ensure compliance with IT security standards, policies and procedures.

Any other duties as assigned

Minimum 2 years of relevant working experience

Fresh graduates with relevant studies and certifications are encouraged to apply.

Foundation knowledge in managing Window Servers.

Profound experience in network management and help desk support.

Good practical experience of managing IT systems and applications, troubleshooting and mitigating issues.

Foundation knowledge of TCP/IP protocols and LAN/WAN configuration.

Strong communication and interpersonal skills.

Strong organizational and coordination abilities with close attention to detail

Additional certification (ITIL v3/4, CompTIA Network+٫ CompTIA Security+ etc.) will be an advantage.

**Disclaimer: Only shortlisted candidates will be contacted

1. Job Description:

• Responsible for the supervision, review and implement the organisation’s IT strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards including digitalisation of processes.
• Advise higher management on business operations relating to IT, risks and any other policy requirements
• Manage projects, including the design and deployment of new IT systems and services within the organisation
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations to improve the IT infrastructure.
• Analyse departmental needs, identify vulnerabilities, boost productivity, efficiency, and accuracy to inform business decisions
• Ensure network components work together seamlessly to meet business needs, using its full range of capabilities, and stay informed about new features and competitor solutions
• Review, update and implement IT policies, SOPs and processes
• Generate IT reports on a timely manner
• Propose and monitor the department budget and tap on governmental grants to innovate, upgrade or refurbish existing systems
• Source, monitor and manage vendors to ensure the best-possible services are being offered and value for money and business needs
• Train employees on software and hardware matters, troubleshoot issues and provide technical support as and when required
• Develop and execute business continuity plans and maintain data backups
• Analyse business requirements by partnering with key stakeholders across organization to develop solutions for IT needs.
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Information Technology or Computer Science
• 2 years of experience in IT management
• Management and leadership skills
• Knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
• Expertise in implementing, configuring, and testing IT solutions
• Strong creative and analytical thinking
• Ability to work under pressure, plan personal and team workload effectively, and delegate accordingly.

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclamer: Only shortlisted candidates will be contacted.

Job Description:

• Preparation for opening and closing of restaurant and retail space.
• Welcome customers and bid farewell as they leave the restaurant.
• Help customers to settle down and advise on ordering system.
• Answering queries regarding services, menus, offers or any other product related queries.
• Serve food to customers in an effective and polite manner.
• Assist kitchen staff whenever required.
• Clean tables after customers have left and clearing dishes throughout customers dine in.

This job has the following work schedule:

• Retail hours
• 5.5 days / week
• Overtime
• Parkway Parade

Benefits & Perks

This job has the following benefits:

• Medical coverage
• Employee discounts
• Training & professional development
• Paid overtime
• Paid sick leave

We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.

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Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

EA License No: 05C3451

EA Personnel Reg No: R23113395

Ashley Soo Li Kim

Job Purpose

To support development and implementation of sourcing and procurement strategies for support unit.

Responsibilities

• Support development and implementation of sourcing and procurement strategies, including Category Management Plans where applicable
• Lead sourcing activities in relation to category and stakeholder requirements
• Develop content management strategy for designated categories
• To manage the procurement of hardware, software and services in support for IT (Information Technology) and OT (Operation Technology)
• To manage procurement of assigned categories (inventory, non-inventory and services) as required in support of the business unit
• To act as the business partner for the Project business unit by understanding needs and ensure their requirements are reflected in tenders
• To develop system support requirements and tools in support of vendor and contract management.
• Conduct and report on analysis of expected vs. actual outcomes ensuring service levels are met and assisting the business in ensuring service level issues are remediated.

Qualifications & Work Experience

• Degree in an Computer Science, Information Systems, Software Engineering discipline or relevant field. Relevant logistics or procurement certification is an advantage.
• 3-4 years related experience in an IT / Procurement Sourcing role.
• Fresh graduates are welcome to apply.
• Work experience in the public transport industry would be an advantage.
• Experience with contractual law, international trade law, financial institution regulatory requirements and risk management expectations related to outsourcing and vendor management is an advantage.
• Extensive data analytics (Excel, PowerBi, Python, tableau or equivalent, preferably with course certification) and strong mathematical abilities is an advantage.

Skills

• Ariba, SAP knowledge (MM modules) is an advantage.
• Ability to accurately read, interpret, develop and negotiate IT Procurement deals.
• Expert negotiation/influencing skills with demonstrated ability to influence negotiated outcomes required.
• Strong analytical and problem solving skills grounded in continuous quality improvement required.
• Proven ability to plan and perform and have been involved in technical work presenting new or regularly changing problems, work from broad instruction, deal with complex factors not easily evaluated.
• Excellent interpersonal skills with proven ability to develop and maintain effective vendor, business partner, and regulatory relationships, influence decisions and collaborate effectively across the organization required.
• Proven ability to review, monitor, and recommend amendments to contracts and implement business processes to manage against contractual obligations required.

We regret to inform that only shortlisted candidates will be contacted.

Acepak Technology is looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. You will be fully working from office. What will you be doing •⁠ ⁠Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer. •⁠ ⁠Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI. •⁠ ⁠Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.) •⁠ ⁠Be an expert on the monday.com platform, with a deep understanding of our capabilities and value. •⁠ ⁠Consult with customers on their internal processes and challenge leaders to drive change across their organization. •⁠ ⁠Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com. •⁠ ⁠Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Skill Requirement

•⁠ ⁠Preferably 4+ years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts (> 50-150K ACV) •⁠ ⁠Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting •⁠ ⁠Prior experience in Strategy consulting - advantage •⁠ ⁠Strong customer-facing and presentation skills with the ability to establish credibility with executives •⁠ ⁠Superb written and verbal communication skills •⁠ ⁠Positive attitude, empathetic, and energetic •⁠ ⁠Native English speaker •⁠ Fluency in other languages will be an added advantage

Duties and Responsibilities

• Provide first level end user support including troubleshooting, escalation of issues to vendors for quick resolution, applying upgrade/patches to computer systems installation and upgrade of computer application software, regular IT reviews, etc.
• Monitor and respond quickly and effectively to requests received directly from users.
• Provide a timely support to users with desktop related issues (both hardware and software).
• Install, configure, administer & maintain IT equipment (desktops, laptops, printers and network peripherals).
• Perform basic network LAN switching troubleshooting.
• Provide proper escalation for unresolvable issues to Senior IT Executive.
• Updating of documentation of systems and manual standard operating procedures.
• Ensure compliance with IT security standards, policies and procedures.
• Any other duties as assigned.

Job Requirements

• Minimum 2 years of relevant working experience
• Fresh graduates with relevant studies and certifications are encouraged to apply.
• Foundation knowledge in managing Window Servers.
• Profound experience in network management and help desk support.
• Good practical experience of managing IT systems and applications, troubleshooting and mitigating issues.
• Foundation knowledge of TCP/IP protocols and LAN/WAN configuration.
• Strong communication and interpersonal skills.
• Strong organizational and coordination abilities with close attention to detail
• Additional certification (ITIL v3/4, CompTIA Network+٫ CompTIA Security+ etc.) will be an advantage.

**Disclaimer:

Only shortlisted candidates will be notified.

Infrastructure & Cybersecurity Operations

• Oversee the day-to-day operations of the IT infrastructure, ensuring stability, reliability, and security.
• Monitor and manage network performance, server uptime, and system capacity to meet business demands.
• Establish and enforce infrastructure & cybersecurity related policies, procedures, and standards to ensure compliance and data security.
• Support annual Audit, BCP/DR, Backup & Recovery exercise.
• Conduct periodic Information Security Awareness session to drive user awareness and promote security risk activities within the organization.

General IT Operations

• Administration of CDAC’s M365 tenant (User Administration, Teams, SharePoint)
• Preparation of EUC devices (i.e. laptops & peripherals) for new staff
• IT Procurement and Billing

Digital Transformation

• Facilitate digital transformation work in the organisation
• Elicit, analyse and document business requirements from key stakeholders
• Perform comprehensive analysis to understand underlying drivers
• Apply business process re-engineering or improvement tools to significantly redefine process flows
• Present compelling business case for proposed solutions
• Lead/Co-lead and oversee multiple inter-dependant projects throughout project lifecycles
• Manage and collaborate with stakeholders from various user groups
• Lead/Co-lead and facilitate change management initiatives to promote user adoption

Requirements:

• Degree in Information Technology, Computer Science or related field
• At least 2 years of experience in IT infrastructure/Cybersecurity/project management/business analyst role will be advantageous
• Strong analytical and critical thinking skills
• Strong communication and interpersonal skills
• Exposure to LAN/WAN, WIFI, Windows Server Administration, Hyper-V, Azure Cloud, WAF, Fortinet and SonicWall would be advantageous.

The candidate required to perform the following functions.

· Supporting and maintaining the shop network systems (POS, Firewall, Leased / ADSL lines, etc)

· Interface with users & identify computer related needs and provide appropriate software & hardware support.

· Assist with diagnosing & resolving problems with servers, desktops, networks & all other related equipment.

· Servicing of user’s requests and providing support for all in-house software requirements.

· Administration of the network servers.

· Carrying out the upgrading of the shop systems (POS, network, servers, desktops & related equipment / software).

· Track and maintain accurate records of all equipment, software, incidents, activities and services provided.

· overseeing system administration, network, cybersecurity, and support.
Assist in the disposing of obsolete, defective or non-serviceable equipment.

· Optimize IT infrastructure, including servers, networks, and hardware.

· Implement and monitor security measures against cyber threats.

· Ensure routine backups are performed and the anti-virus software is always up to date.

· Ensure IT practices comply with laws, regulations, and industry standards.

· As and when required, will provide briefing to the users on the usage of the office systems (standard applications, office network and related processes).

· Managing software and hardware installations and upgrades.

· Any other tasks assigned by reporting Director

Requirements:

Bachelor Degree in computer and information system fied

Minimum one year experience