Total 321 information technology job vacancies in tampines north east

We are seeking a talented and experienced Integration Test Engineer to join our dynamic team. As an Integration Test Engineer, you will play a crucial role in ensuring the quality and seamless integration of software components.

Job Description:

Test Execution:

• Execute integration tests manually by referencing the test cases and Software Specification Document
• Analyze test results to identify defects, issues, and areas for improvement
• Document test results and defects in a clear and concise manner
• Retest resolved defects to ensure they have been fixed correctly
• Collaborate with development teams to understand system requirements and identify potential integration points

Collaboration and Communication:

• Collaborate effectively with development, QA, and other teams to ensure smooth integration and testing processes
• Communicate test progress, risks, and issues to project team
• Participate in regular team meetings and reviews

Requirements:

• Diploma/Degree in Engineering
• 2 years relevant experience
• Understanding of Operation Management Product
• Strong understanding of software development lifecycle (SDLC) and testing methodologies
• Experience in executing integration test plans and cases
• Experience with defect tracking tools (e.g., Jira)
• Support Test Execution

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Open Faculty Positions at the Engineering Systems and Design Pillar, Singapore University of Technology and Design

The Engineering Systems and Design (ESD) pillar within the Singapore University of Technology and Design (SUTD) is pursuing multiple, exceptional tenure-track/tenured faculty hires at all levels.

About SUTD and ESD

The Singapore University of Technology and Design (SUTD) has topped the list of emerging engineering schools (MIT report, 2018) and possesses a unique structure and mission within the vibrant nation of Singapore. SUTD features the integration of design with engineering, an intimate student to faculty ratio, an innovative active learning pedagogy, an interdisciplinary pillar organization, a stellar faculty, and a beautiful new campus. The Engineering Systems and Design (ESD) pillar within SUTD offers exceptional undergraduate and doctoral degrees with focus on Business Analytics and Operations Research, Financial Services, Supply Chain and Logistics, and Aviation Systems. ESD undergraduates are prepared for a wide range of engineering and management careers in private and public sectors, including healthcare, banking, manufacturing, supply-chain, energy, transportation, and entertainment and hospitality. They are equally adept at entrepreneurship and boldly initiating start-up ventures.

Job Requirements for Tenure-track/Tenured Faculty

We seek to fill positions in several areas including but not restricted to statistical and machine learning (ML), artificial intelligence (AI), operations research, data science, and industrial and systems engineering, with applications to healthcare, sustainability, supply chains and logistics, urban mobility, and quantitative finance.

The successful candidates will have earned or be nearing completion of a doctorate in an engineering systems-related field and have solid grounding in one or more systems methodologies including, but not limited to, AI/ML, optimization, stochastic modelling, statistics, game theory, financial engineering, and simulation. Empirical, experimental, computational, and analytical research approaches are all welcome. Candidates must be committed to excellence in teaching at the undergraduate and graduate levels and to developing and maintaining an active research program.

Successful candidates can look forward to competitive remuneration, assistance for relocation to Singapore, and attractive research start-up packages through SUTD Kickstarter Initiative (SKI) and grant opportunities.

A candidate’s full application package should include:

1. A cover letter
2. Curriculum Vitae (CV), including publications
3. Research statement / plans
4. Teaching statement / plans
5. 3 representative research papers
6. Contact information of 3 referees

Singapore University of Technology and Design immediately invites applications for multiple Research Assistant positions to work in Singapore, in the following areas:

• Robust perception, planning, and control for field robots
• Simultaneous localization and mapping
• Experimental robotics
• Novel mechanism synthesis and analysis
• Electromechanical system design experience is strongly preferred

Your primary responsibilities include:

• Designing and developing reconfigurable robotic platforms to achieve project goals and KPIs (spanning surveillance, maintenance, and payload-carrying robot platforms)
• Implementing and researching specifications for various subsystem components, component analysis, designing for durability, maintainability, and estimating physical constraints required to achieve expected functionality and reconfigurability .
• Have a good understanding of the electrical system of the robot so as to optimize the mechanical designs
• Have a strong understanding of the PCB design and fabrication
• Have a strong understanding of different manufacturing processes and manufacturing constraints
• Designing mounts for onboard sensors and computing equipment with consideration for dust and waterproof requirements
• Simulating using CAD Solidworks for FEA analysis and Keyshot demonstration
• Experience with electrical and electronic components and the use of fabrication and soldering set is strongly preferred
• Able to effectively communicate ideas and take constructive criticism
• Able to effectively work in a multi-disciplinary team and with third-party vendors

The position requires a B.Eng/M.Eng./M.Sc. in Engineering Product Development/Information System/ Mechanical/Electrical and Electronics/Computer Engineering or a related area.

Candidates are expected to possess experience in field robotic systems as evidenced by developmental project experiences/publications. Strong commitment to research and development is essential.

Job Summary:

QCT is offering a prime opportunity for a seasoned Sales Account Manager to join our team in Singapore.

QCT’s portfolio of leadership software-defined datacenter products with modern infrastructure technologies and software facilitates the creation of comprehensive, end-to-end, and integrated full-featured solutions.

We are looking for a Sales Account Manager with a growth mindset to help take our business and revenue to the next level. This person will be responsible for building the relationship and supporting our customers to solve their challenges with QCT’s products & solutions. He/She will also work closely with internal stakeholders across teams to ensure the business program is successfully delivered.

You must be passionate about cloud and data center technologies with a laser focus on the customers as a trusted advisor and driving sales from enterprises across different verticals.

Job Responsibilities:

• Drive the sales revenue and meet sales target, identifies key accounts, and expand the sales pipeline in both public and private segments
• Identify and creates opportunities to expand business with clients in the areas such as HPC (High-Performance Computing), AI, Higher Education Research, Healthcare, Manufacturing, etc
• Ensure financial goals are met through the product lifecycle in addition to meeting an annual financial goal
• Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry
• Anticipates technology and/or market trends and provides insights to the customer. Maintains knowledge of QCT’s Enterprise Solutions and competition to effectively address and dispel customer objections
• Responds to all inquiries and requests in a timely and professional manner.
• Ability to multi-task and/or work on multiple sales accounts concurrently
• Establishing a trusted advisor relationship with customers by providing advice and guidance to the customer during all aspects of the engagement
• Prepare proposals and reports & responding to tender documents by collaborating with relevant functional teams
• Networking with new and existing accounts. Attends conventions, conferences, and trade shows as needed
• Partner, collaborate and influence key internal stakeholders to ensure successful product strategy, design, delivery, and support

Job Requirements:

• Bachelor’s degree in BS or BA degree in computer science, engineering, business, or equivalent
• Minimum 5 years of related IT sales experience in cloud technology and/or data center solutions
• Familiar with enterprise and public sector accounts including government and/or Institute of Higher Learning in the areas of HPC & AI, is an advantage
• Strong familiarity with cloud solutions (servers, storage or networking switch) preferred
• Experience in working wth local and/or global SI (System Integrators) is preferred
• Experience as the primary account manager for enterprise customers working with multiple business units and influencing governance and policy is a plus
• Proven experience in running complex B2B sales cycle processes for large companies is an advantage
• Good understanding of the competitive environment for the target customers
• Excellent communication skills, both oral and written, with experience and ability to interface with all levels of the organization
• Ability to clearly articulate business value to customers. Excellent presentation skills in front of all levels of the Customer Organization and C-Level audience
• Problem solving skills with attention to detail
• Consistent track record of meeting or exceeding assigned jobs or targets.
• Ability to work in a multi-cultural environment
• Ability to manage priorities and workflow
• Proven ability to handle multiple projects and meet deadlines.
• Willingness to travel when necessary
• Fluent in English for professional business communication. Proficiency in Mandarin or other South East Asian languages is a plus.

• We seek out for a researcher with a PhD in Physics or similar. In particular the candidate is expected to have a strong back ground in many-body quantum physics with extensive experience in tensor networks and neural network quantum states.
• The researcher will work on developing the numerical approaches and apply them to areas such as quantum thermodynamics, many-body quantum systems out of equilibrium and biology.
• High competence in parallel programming and GPU programming is preferred.

Job Title: Research Associate (Design Innovator) in the Design Innovation team of SUTD

Description:
As a Design Innovator, you will play an important role in the successful realisation of DI projects and programs. Key components of the job are design competencies, in particular those involving users, user needs, conceptual design, prototyping, industrial design, analytical design, digital design, data-driven design, and user validation, and the ability to liaise with internal and external partners and stakeholders on a regular basis.

You will be part of the Design Innovation team and are expected to contribute to its vision, aims and programs - Design Education, Design Guidance, and Design Incubation – as well as design research, with an emphasis on Design Guidance. You are also expected to participate in SUTD events, support the organization, and support the work of other members of the DI team, as and when required.

If you imagine and dream of an employment opportunity with empathy, creativity, mindfulness, inclusivity, passion, autonomy, daring, and excellence in outcomes at its heart and soul, then this is the opportunity for you. Its realization depends on your willingness to embrace and grow boundlessly within these characteristics and mindsets.

Areas of Focus:

Design Guidance Projects

• Support and/or co-lead projects contributing industrial design, design engineering, systems design or product-service-systems development skillset.
• Mentoring and co-creating in innovation projects with public and private external partners and teams.
• Depending on background and skill sets, develop user experiences (UX), user interfaces, digital solutions, and data-driven solutions for and with external and internal partners.

Design Innovation Workshops and Education, Embedding Design

• Work with the DI Director to engage key stakeholders.
• Facilitate Design Innovation workshops and educational modules.
• Grow into role lead facilitator or co-lead for workshops.
• Develop Design Innovation content for delivery in workshops and education modules.
• Engage external partners to embed, catalyze, and grow design in their organizations.

Skillset:

Industrial Design:

• Develop concepts and prototypes for physical products, considering aesthetics, ergonomics, materials, and manufacturing processes.
• Conduct research on user needs, market trends, and competitor analysis to inform design decisions.
• Create detailed technical drawings and specifications for product development.

UX-UI Design:

• Design intuitive and user-friendly digital interfaces for web and mobile applications.
• Conduct user research, usability testing, and gather feedback to inform design iterations.
• Develop wireframes, user flows, and interactive prototypes to visualize and validate design concepts.
• Collaborate with software developers to implement UI designs with attention to technical feasibility.

Visual Communication Design:

• Create visually compelling graphics, illustrations, and branding materials that align with brand identity and target audience.
• Design marketing materials, promotional assets, packaging, and presentations to effectively communicate ideas.
• Ensure consistency and coherence in visual language across various platforms and media.

Adobe Suite Proficiency:

• Leverage your expert knowledge of Adobe Creative Cloud applications (Photoshop, Illustrator, InDesign, XD, etc.) to execute high-quality designs efficiently.

Others:

• Provide general support to the Design Innovation Team
• Undertake and perform other duties as assigned
• Be involved with partners in pre-workshop/project meetings, discussions and proposals

Requirements:

• You should possess a degree and have practical design experience in areas of relevance to Design Innovation.
• You should be able to work to strict deadlines, apply a user-centred design approach with rigor, deliver high quality studies, concepts and prototypes, and work on multiple projects in parallel.
• You must enjoy being creative and working with a variety of people, have a passion for design, not be afraid to take on challenging tasks, and eager to learn new competencies. The ideal individual will have strong written, visual and verbal communication skills.

About the Design Innovation Team

The Design Innovation team is a group of world-leading interdisciplinary designers, technical professionals, and researchers leading the world of design. The Design Innovation team functions to develop fundamental and ground-breaking results in design science as well as to fulfil the mission of a better world by design through a porous interface with industry, government, and social projects. This interface allows for a seamless integration of empirically grounded design methodologies that directly lead to outcomes with positive impacts at the social, media, and technological levels. The team is highly multi-disciplinary and leverages the ethos of a human-centred design approach with fundamental scientific studies in technology to create solutions to real world wicked problems, opportunities, and grand challenges.

The Singapore University of Technology and Design (SUTD) is looking for Research Assistants (RA) for the NSoE Phase II Maritime Sector. The RA will design and conduct experiments on the maritime testbed MariOT, and assist Research Fellows to develop prototypes and tools.

Qualification & Experience:

• Bachelor’s or Master’s degree in any area of engineering.
• Demonstrated expertise in C/C++ or Python programming.
• Working knowledge of computer networks.
• Working knowledge of applied cryptography and/or applied machine learning is advantageous.
• Working knowledge in software testing is advantageous.
• Familiarity with shipboard OT systems is advantageous.

Job Description:

We are currently seeking talented individuals with:

• A PhD in many-body quantum physics or similar
• Able to do literature review and summarize the main findings from the literature
• Competence in numerical many-body quantum physics
• Competence in disseminating the outcomes of the research including in peer-reviewed academic publications of international standing
• Ability to support the research team
• Perform other tasks as required by the Principal Investigator

Job Requirements:

To apply for this position, applicants should be:

• Proficiency or understanding many-body quantum systems out of equilibrium
• Expertise in simulating many-body quantum systems
• Proficient communication and writing skills in English
• Possess excellent problem-solving abilities as well as strong attention to detail.
• Someone who can work independently while still collaborating effectively within a team environment when needed.

You will be part of the University's Office of Admissions, to provide support during student's admission exercises:

Responsibilities:

• Provide administrative support for interviews including scheduling, maintaining of interview files, verification of applicant documents, contacting candidates, and responding to interview-related inquiries
• Provide logistical support to interviewers, including preparing of materials
• Coordinate and manage student helpers
• Provide logistics support for campus visits and admissions events
• Respond to emails, phone calls, and in-person inquiries related to Admissions, when required
• Carry out other duties as assigned

Requirements:

• Possess a recognized Degree certificate
• Working experience in a business development/admissions role will be preferred but not compulsory
• Possess the ability to work independently and handle multiple tasks
• Possess strong communication and interpersonal skills
• Be resourceful, driven, independent and yet a good team player
• Able to work on Saturdays

You will be part of the University's Office of Admissions, to provide support during student's admission exercises:

Responsibilities:

• Respond to emails, phone calls, and in-person inquiries related to Admissions
• Manage scheduled phone calls through Novocall System
• Coordinate and schedule appointments with inquirer
• Attend to walk-in enquiries, and re-direct to other Admissions Officers if needed
• Maintain high standards of customer service and adhere to communication procedures and standard operating guidelines
• Assist in updating frequently asked questions (FAQ) for email enquiries
• Provide logistics support for campus visits and admissions events
• Carry out other duties as assigned

Requirements:

• Possess at least Diploma certificate
• 2 - 3 years of customer service experience and/or education industry
• Good communication and interpersonal skills
• Meticulous and organized
• Confident and able to work independently
• 5 days’ work per week

The Singapore University of Technology and Design (SUTD) is offering position for research assistant who will work closely with Dr. Meixia Lin working on various projects about Numerical Optimization, Convex and Non-Convex Optimization, Optimal Transport, Machine Learning, and others.

Priority will be given to those who have some computational experience.

Job Description

We are currently seeking talented individuals with:

• Educational research interest in interdisciplinary studies, including but not limited to STEM education, engineering education
• Able to do literature review and summarize the main findings from the literature
• Able to do qualitative and quantitative data collection and analysis including but not limited to field observation, interview, systematic literature review, video analysis, statistical modeling, SEM, HLM
• Monitor project progress, draft the reports, and manage (e.g., data tools, curriculum exploration)
• Organize PD sessions for teachers in the local and international settings
• Disseminate the outcomes of the research including in peer-reviewed academic publications of international standing
• Assisting with educational research (e.g., STEM education) proposals preparations, as well as seeking and pursuing appropriate external funding in these areas
• Perform other tasks as required by the Principal Investigator and Co-Investigator(s)

Job Requirements

To apply for this position, applicants should be:

• Proficiency or understanding of at least one of the following education-related fields: (1) STEM education, (2) engineering education, (3) psychology, and/or (4) science education
• Knowledgeable in one of the following concepts: (1) curriculum theory & co-constructed lesson designs, (2) evidence-based research, (3) educational theories (e.g., social cognitive theory, pedagogical content knowledge), (4) assessment, and/or (5) teaching and learning methods (e.g., problem-based learning)
• Proficient communication and writing skills in English
• Preferably knowledgeable and familiar with secondary education setting in Singapore
• Possess excellent problem solving abilities as well as strong attention to detail.
• Someone who can work independently while still collaborating effectively within a team environment when needed.

Responsiblities

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

The Research Assistant / Senior Research Assistant will conduct research in deep learning and Artificial Intelligence, perform experiments, and publish research papers in top-tier venues.

Qualifications & Experiences:

• Bachelor's / Master's degree in computer science, engineering, or a related field with a focus on computer vision, and an advanced level of understanding and expertise in the field.
• Proficiency in programming languages (Python)
• Familiarity with computer vision libraries and tools (such as OpenCV, TensorFlow, PyTorch) is essential.

You will be tasked to:

• Execute a project effectively once a project order is being received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with purchasing team with regards to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
• Plan, schedule as well as coordinate materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production and procurement updates
• Other related duties as required by HOD/ Management

The ideal candidate should be:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Entry level candidates are welcome to apply as training is provided
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in SAP system preferred but not a must
• Must be effectively bilingual in English and Mandarin to communicate with mandarin speaking customers to maximise customers satisfaction regards in shipments and deliveries.
• Able to analyse information quickly and accurately
• Excellent planning, communication and problem solving skills with an eye for details;
• Customer service oriented and result-driven with ability to work independently in a fast paced environment.

Job Description

The End User Computing (EUC) team in SIA provides IT services for all SIA Group employees in Singapore and Overseas. We are looking for an experienced professional with relevant experience to be part of the EUC team and play a significant role in modernizing our enterprise authentication system. This position also offers significant opportunity to contribute to the enhancement of our security posture by enabling Multi factor Authentication (MFA) and Single Sign-On (SSO) solutions.

Responsibilities

•Design, implement, and maintain a robust enterprise authentication system with a focus on Multi-Factor Authentication (MFA) and Single Sign-On (SSO).

•Evaluate and assess various solutions available in the market and conduct Proof of Concepts (PoC) to determine the best fit for the organization.

•Stay abreast of industry best practices and emerging technologies to continuously enhance and improve authentication mechanisms.

•Collaborate with cross-functional teams to ensure alignment with overall security strategy.

•Develop and execute a comprehensive migration plan to transition users to the new MFA solution.

•Implement effective change management strategies to minimize disruption and ensure a smooth transition.

•Collaborate with application owners and development teams to seamlessly integrate applications with the new SSO solution.

•Define standard and create authentication patterns for application integration.

•Troubleshoot and resolve any issues related to SSO integration, ensuring optimal performance.

•Act as a subject matter expert and provide guidance to internal stakeholders.

Required Skills

•Bachelor’s degree in computer science, Information Technology, or a related field.

•Proven experience in designing and implementing enterprise authentication solutions.

•Solid understanding of Single Sign-On (SSO) and experience with SSO solution implementation.

•Familiarity with identity and access management (IAM) concepts and technologies.

•Strong knowledge of security best practices.

•Excellent communication and interpersonal skills to collaborate effectively with teams.

•Good working knowledge in Active Directory, Single Sign-On, 2 Factor Authentication, Encryption, LDAP/LDAPS, RADIUS protocol, SAML 2.0, Open ID Connect and OAuth 2.0.

•A good understanding of SDLC and Agile methodology.

•Enterprise Architecture (TOGAF) or Microsoft Certification (MCSE) preferred.

•Exposure to ITIL (Incident, Problem & Change management) preferred.

•Ability to work independently, multi-task, and take ownership.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

Job Description:

We are looking for one (1) Research Fellow for research activities in the following areas:

(a) Theory and computational modeling of electromagnetism in media, plasmonic systems, and metamaterials, including cavity quantum electrodynamics.

(b) Inverse design in nanophotonics or quantum nanophotonics.

(c) Application of plasma modeling tools like particle-in-cell and magnetohydrodynamics to plasmonic or excitonic systems.

(d) Study novel optoelectronic effects in low-dimensional materials and time crystals.

The applicants should have a Bachelor's degree (for the Research Assistant position) or a Ph.D. degree (for the Research Fellow position) in Physics, Applied Physics, Engineering, or Applied Mathematics. Preference will be given to those with a strong publication record, open-minded, independent, and able to collaborate with other team members and experimental partners. Ph.D. students (graduating within 6 months) with relevant expertise are also encouraged to apply.

Technical requirements:

(a) Ability to formulate physical models and solve the formulated equations analytically or numerically.

(b) Strong foundation in numerical simulation, including developing and modifying existing codes to include multiple physics.

(c) Solid foundation in electromagnetism, quantum mechanics, solid-state physics, material sciences, and computational methods like finite-difference-time-domain, finite-element, particle-in-cell, etc.

Job Description:

We are currently seeking talented individuals with:

• A PhD in many-body quantum physics or similar
• Able to do literature review and summarize the main findings from the literature
• Competence in numerical many-body quantum physics
• Competence in disseminating the outcomes of the research including in peer-reviewed academic publications of international standing
• Ability to support the research team
• Perform other tasks as required by the Principal Investigator

Job Requirements:

To apply for this position, applicants should be:

• Proficiency or understanding many-body quantum systems out of equilibrium
• Expertise in simulating many-body quantum systems
• Proficient communication and writing skills in English
• Possess excellent problem-solving abilities as well as strong attention to detail.
• Someone who can work independently while still collaborating effectively within a team environment when needed.

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

JOB SUMMARY

The Information Technology Associate is responsible for providing first-line Level-1 and Leve-2 IT Technical support to end users for computer hardware, software, and network issues. This role involves responding to help desk tickets, troubleshooting basic to advanced problems, and escalating more complex issues to next Level support. This role requires in-depth knowledge of computer systems, software, and networks, as well as strong troubleshooting and problem-solving abilities. The ability to provide weekend support as needed, and being on standby for emergencies are essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Respond to help desk requests and provide technical assistance to users.

Respond to tickets in accordance with SLA guidelines

Diagnose and resolve technical issues related to hardware, software, and network connectivity.

Install, configure, and maintain computer hardware, software, and peripheral devices.

Provide support for operating systems and standard software applications.

Monthly Security Patch compliance for end user PC’s

Escalate unresolved issues to next Level support as necessary.

Follow up with users to ensure issues are resolved satisfactorily.

Provide basic training and guidance to users on IT-related topics.

Perform system administration tasks such as user account management, software installations, and updates.

Troubleshoot and resolve network issues, including VPN, Wi-Fi, and LAN connectivity problems.

Maintain and update documentation for IT systems, procedures, and troubleshooting steps.

Conduct root cause analysis for recurring issues and implement long-term solutions.

Assist in the deployment and maintenance of IT infrastructure, including communication equipment's, and network devices.

Participate in IT projects and provide technical expertise as needed.

Ensure compliance with IT policies and procedures

Provide onsite and remote support to end users

Professional support to Company Senior Executives

Procurement process of IT hardware and Accessories

Plan, schedule, test and implement hardware/software maintenance requirements, upgrades and new installs

Administer and maintain end user accounts, permissions, and access rights

Perform laptop and desktop builds from the corporate image

Attending and participating in regularly scheduled team meetings, development training, and other meetings as needed.

Provide weekend support and standby assistance as required.

May perform other duties and responsibilities as assigned

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Strong understanding of computer hardware, operating systems (Windows, MacOS, Apple IOS), and software applications.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Proficiency in network knowledge and troubleshooting (TCP/IP, DNS, DHCP, VPN).

Experience with system administration tasks (Active Directory, Office 365,Share Folder, Software Installation)

Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail.

Excellent problem-solving skills and the ability to work under pressure.

Reliability and punctuality in adhering to office hours.

Working knowledge of office automation products and computer peripherals, like Laser and barcode printers and RF scanners

Strong organizational and time management skills

Learning agility - Has the ability to learn, grow, and change over time and consequently develop new skills, rather than simply enhance those that he/she may already have.

Teamwork - Works collaboratively with a group of people in order to achieve a goal

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor's degree in Information Technology, Computer Science, or a related field. Diploma holders with experience will be considered.

Minimum of 1 - 2 years of experience in IT technical support role

Responsibilities:

• To assist with loading and unloading of goods at office and delivery sites
• Ensure all loading/unloading is done in a timely and orderly fashion with minimal errors
• Checking of delivery orders before deliveries.
• Ensure all documentation is signed and acknowledged by the relevant parties.

Requirements:

• Good memory recall
• Must be able to understand basic English for clearer understanding of product codes
• Be responsible, and possess a willingness to learn.
• Relevant experience is advantageous but not a must.

Job Description

The successful candidate will join the one of SIA Group's Cloud/DevOps teams and will be responsible for the following:

• Administering cloud-based Infrastructure deployment which includes tasks such as provisioning/de-provisioning of resources, maintaining security posture, user administration, monitoring computing resource utilization, network setup, backup/restore and incident management.
• Performs system administration activities in accordance with company policies and procedures.
• Troubleshoot, performs root cause analysis, implements corrective/preventive actions during and after an incident.
• Create and maintain documentation and processes for troubleshooting, maintaining, and configuring systems.
• Operates within assigned budget and demonstrates fiscal responsibility.
• Support audit and infrastructure/network security scans, disaster recovery and security related drills.
• Build automation wherever possible to improve development team’s agility.
• Implement Infrastructure-as-Code (IaC) on AWS, Azure or GCP.
• Provide training or conduct talks to the cloud community within the company.
• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.
• This position requires periodic system administration outside normal business hours.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Possess a degree in Information Technology or related fields.
• Minimum of 3 years of IT experience with at least 1 year of hands-on experience in AWS Cloud.
• AWS Certified Solution Architect (Associate) preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.
• Advanced python/ansible scripting skills for provisioning and automating dynamic cloud infrastructure.
• Hands-on experience with Docker containerization and Kubernetes orchestration preferred.
• Strong analytical, project management, communications and interpersonal skills.
• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, networking, internet protocols, scripting & monitoring tools and IT Security.
• Experience in API Management (AWS API Gateway, Tibco Mashery), Platform as a Service (OpenShift, Cloud Foundry) and DevOps are preferred.

Responsibilities:

• Be a centralised person to handle all invoicing matters
• Be a key person to liaise with relevant parties to chase for their outstanding payment responses and to submit payment certificates on time
• Arrange with site personnels for delivery and collection of goods
• Assist Business Operations Executives in other administrative matters

Requirements:

• Minimum Higher Nitec or Diploma in any field or equivalent
• Operationally driven
• Knowledge on how to use SAP Business One is an added advantage, but not a requirement
• Good coordination and interpersonal skills

Sciente Group, founded in 2007, is a multi-award winning, ISO9001, DPTM & Great Place To Work certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Philippines and India.

We are partner of Databricks, Dataiku, Snowflake, AWS, Salesforce.

We help our clients in Intelligentisation with our value innovation by fusion of Business Technology Consulting, Talent and Data Transformation expertise.

As a part of our growth strategy, we are expanding our client facing tech recruitment consulting team.

Our mission: Delighted clients & community.

Our employee value propositions are: Learning & Development, Career Growth and Sincere & Approachable leaders with a heart. Therefore we promise a stable and a long-term career progression for you.

What is expected from this role to start with?

This is an on-site Singapore-based individual contribution role that will own-up the Technology Recruitment/IT talent search for the projects within existing named client accounts of the incumbent. Primarily, the focus is on account management & fulfilment of technology talent acquisition services to meet our clients' project requirements.

• Adopt a consultative approach, we aim to act as coaches and talent advisors for clients and IT candidates.
• Take the ownership of a new or an existing named client account, prepare an account plan and build relationships to grow the portfolio of services.
• Comprehend our clients' profiles, their project environments, roles, responsibilities, required skill sets, and expectations.
• Collaborate to clarify job descriptions and ensure a common understanding.
• Creatively source and engage potential IT professionals through various channels.
• When required, work with internal recruitment consultants, based in India, to fulfil the requirements.
• Guide and advise potential candidates, consultatively understand their technology skills, capabilities, and aspirations.
• Evaluate candidates based on evidences of their overall skills, experience, and motivation aligned with the job description.
• Present a concise profile summary of shortlisted candidates to clients.
• Facilitate the interview process for clients and candidates, ensuring delightful engagements.
• Effectively manage critical moment of truths and pre-closures with delightful experience for candidates.
• Adhere diligently to Sciente's internal processes and submit daily/weekly reports in a timely manner.
• Our objective is to support candidates in crossing the finish line and seamlessly joining our client projects.
• Engage selected candidates effectively for successful onboarding and completion of the crucial first three months.
• That's the expectation from this role.

Who shall fit-in the best for this role?

Incumbent must have at least 5 years of total experience in full life cycle talent acquisition/ recruitment of active and passive IT professionals and in client account management.

• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Client account management for tech recruitment (270 degree) or 360 tech recruitment experience is mandatory for this role.
• Essential soft-skills include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Demonstrated ability to strategically source and judiciously screen candidates to pinpoint the ideal fit for our clients.
• Successful track-record in account management to service clients with desired speed and accuracy is a must.
• Proficiency in engaging with potential talents, adopting a consultative approach to understand their career aspirations, and aligning candidates' ambitions with our clients' project offerings.
• Independently contributing to the entire candidate journey, from sourcing to onboarding and seamless client interaction are key aspects of the role.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals.
• A fervor for delivering results to grow portfolio of services to clients, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

What is the growth potential of this role?

• Next potential next levels of growth are Managing Consultant/Customer Success Manager and Consulting Manager for a portfolio of clients/industry sector.

To know why you should join us, please visit https://www.scienteinternational.com/about-us/join-us/

Our office location: Changi Business Park, near Expo MRT.

Should you be interested in this opportunity, please send your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified.

EA Licence No. 07C5639