Total 78 Manager it analyst job vacancies in D14 Geylang, Eunos

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures to protect organizational assets.
• Ensure compliance with PDPA, cybersecurity frameworks, and ISO 27001 standards.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with organizational goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Master’s degree in IT Management.
• Minimum of 8 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage, ITIL, ISO 27001, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA and CCNP. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

Information Technology (IT) Operation

• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Ensure company’s total compliance to ISO 27001 Information Security Management System at all time.
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time by develop innovative network troubleshooting methods that reduce downtime and lower repair costs
• Work closely with departmental managers to determine the maintenance and growth needs of the network.
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Develop scopes of work for major projects, and provide technical guidance to sales, project and maintenance operation team when needed.

Training and Development

• Training. Ensure training is provided and work with the training group to assist in development of training materials as required.
• Competency Management. Keep employees’ technical knowledge up to date and propose training plans for each team member. Ensure that all the issues are well matched to the capability of the individuals within the team.
• Train and coach staff within the operation team.

Requirements

• At least 10 years of relevant experience preferred.
• Experience with networking security, cyber security or related work
• Understanding and experience in Microsoft, Windows or related operating systems
• Good experience with IT infrastructure, hardware & systems software and information security
• Strong technical IT operations knowledge in server virtualization, disaster recovery, server backups and storage management.
• Experience in implementation and management of enterprise systems.
• Strong vendor, service level and project management skills.
• Strong communications skills with stakeholders at all levels.
• Strong analytical skills to effectively perform problem isolation and resolution of critical systems in order to have the least amount of impact and downtime

Deputy Manager (IT Development & Operation)

Developing automation technology is at the core of our business. We are looking for responsible and motivated candidates to perform daily automation & operations tasks at aPetMart and eventually be groomed DevOps Manager based on good performance.

Requirements:

• Knowledge in WordPress UI/UX Website CMS Design and Development (HTML, CSS, PHP, MYSQL).
• Proficient in Excel Formulas.
• Proficient in JavaScript coding and Python coding.
• Experience in Design & Photo editing Software (Photoshop, Illustrator, GIMP, Inkscape).
• Students from Design & IT School are welcome to apply.

Tasks:

• Development of Web/Mobile Applications.
• Improve existing website UI/UX.
• Automate operations process with JavaScript and Python coding.
• Debug and ensure all IT assets are serviceable.
• Review source code of junior teammates to ensure it is efficient and well documented.
• Supervise order processing from receipt to delivery in an accurate and timely manner.
• Manage order fulfilment operations.
• Manage CRM system and answering customer online queries.

Reasons to join us:

• Gain working experience in the fast-growing Ecommerce Industry
• Our Office is conveniently located above Paya Lebar MRT Exit C
• Newly renovated and air-conditioned warehouse office
• Staff discounts on pet supplies
• Work in a fun and informal environment
• Fully stocked pantry with snack and beverages
• Entertained by furkids in the office

How to Apply:

• Whatsapp 8767 5709 and text a short introduction about yourself (100 words)
• State what is your expected internship allowance.
• Please also send your Résumé via Whatsapp.

The RFS Manager will support ad-hoc project requests, vendor engagement, and request fulfilments (among other responsibilities).

Key responsibilities include:

• Overseeing new BAU requests, time-and-material efforts, and customer resource requisitions
• Following the RFS process timeline from initiation to closure
• Regularly reviewing and enhancing the current process
• Ensuring accurate and timely availability of RFS reports, updates, tracking, and closures
• Collaborating with all relevant stakeholders, including internal teams (e.g., sales for pricing), external vendors (e.g., for quotations), and client representatives, to ensure comprehensive service request coverage.

Make an Impact by:

Service Delivery RFS

• Service delivery RFS financial and resource management
• Support RFS and service catalogue requests
• Accountable/Responsible for end-to-end RFS requests/requisitions
• Manage cross functional engagements for RFS
• Act as a focal point for all RFS related queries and issues
• Review RFS transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with vendors and support team to ensure that all RFS tasks and deliverables meet quality and agreed outcomes
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Monitor and improve RFS performance, providing leadership, coaching and tasks management
• Provide regular CDE EWO project RFS dashboarding and reporting

Customer/Vendor Management

• Liaise with third party vendors and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the status updates and tracking of RFS requests and RFS delivered (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for RFS or improvement of services delivered to the customer and liaise with the Account Manager and Sales Specialist for development of that opportunity

People Management

• Delegate operational tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Skills for Success

• Minimum Diploma in Computer Science / IT or equivalent
• Good to be certified with ITIL v3 Foundation
• 5 Years of experience in Project management / Operations / Vendor management
• Have working experience with Microsoft O365 and Exchange and ServiceNOW ITSM
• Experienced in IT Managed Services
• Financial Management Experience
• ITSM Service Catalogue Management
• ITIL Service Management
• Good understanding of IT cross competency products in the EUC device

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in managing security tools and common infrastructure services
• Strong knowledge of SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Server/Network administration and automation technologies.
• Experience with security assessments, audits, and compliance standards.
• Proficiency in scripting (powershell, python, json, xml) and automation tools for infrastructure management.
• Experience in procurement and maintenance of security tools and infrastructure components.

Other Preferred Qualifications (Optional):

• Familiarity with additional tools like Tenable, Splunk, Anti-Malware, Web Application Firewall, Database Activity Monitoring, or similar.
• Certifications such as CISSP, CISM, CompTIA Security+, or equivalent.
• Experience in automation and scripting in languages like Python, PowerShell, or Bash.
• PMP certification or any Project Management experience.

SOW :

• Manage and maintain security tools to ensure the protection of organizational assets and data.
• Oversee the configuration, monitoring, and maintenance of common infrastructure services such as SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Tenable, Splunk, Anti-Malware, Web Application Firewall, Database Activity Monitoring etc.
• Implement and maintain automation solutions to streamline infrastructure management processes.
• Collaborate with cross-functional teams to address security and infrastructure-related issues.
• Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry standards.
• Troubleshoot and resolve infrastructure-related incidents and performance issues.
• Incident and Problem management of tools and related alerts.
• Develop and maintain documentation for security and infrastructure configurations, processes, and procedures.
• Stay updated on emerging security threats and industry best practices to proactively address potential risks.
• Procurement of above services.

About the Role

• Oversee the development, implementation, and maintenance of IT infrastructure and AV systems for immersive event spaces.
• Manage end-to-end technology integration for interactive displays, IoT devices, network systems, and AV equipment.
• Able to lead a team of IT specialists, AV technicians, and external vendors to ensure a seamless and high-quality visitor experience.
• Collaborate closely with creative, design, and operations teams to translate experience concepts into technical requirements.
• Drive innovation by exploring and implementing new technologies (e.g., AR, VR, and projection mapping) to enhance immersive experiences.
• Ensure system reliability, security, and scalability, implementing best practices for troubleshooting and issue resolution.
• Monitor and optimize technology performance, providing technical support and guidance for event setups and live operations.
• Develop and manage IT budgets, technology procurement, and vendor relationships.

Preferred Attributes:

• Proven experience in managing IT infrastructure and AV technology in experiential or event settings.
• Strong knowledge of IoT, network systems, AR/VR technologies, and content management for interactive installations.
• Excellent leadership skills to guide cross-functional teams and collaborate with creative, design, and technical staff.
• Strategic mindset with the ability to implement scalable solutions, improve user experiences, and troubleshoot efficiently.
• Passionate about the intersection of technology and creative storytelling, with a focus on enhancing audience engagement through cutting-edge technology.

An IT Project Manager, or IT Project Leader, is a professional who oversees the implementation of IT infrastructure and software within the organisation. Their main duties include project planning, resource allocation and project implementation that is in line with the organisation’s standards and policies.

• Ensuring that all projects are delivered on-time, within scope and within budget.
• Developing a detailed project plan to monitor and track progress
• Establish and maintain relationships with internal/external stakeholders and third parties/vendors.
• Define resource allocation, work scope and responsibilities of assignee, project phases/timeline
• Drive all project personnels to work on project based on planning, ensure project direction with solid progress and accomplish in targeted requirements
• Collect statuses from project personnels, regularly summarise the updates on project statuses and to-do actions to all stakeholders.
• Define problems encountered if any and decide the alternatives/work-around time to ensure the project is delivered on time and with quality. Report and escalate to management as needed.
• Assist in organizing, attending and minute-taking of project meetings
• Maintain code integrity and organization.
• Create and maintain comprehensive records of project documentations for future use.

*

Requirements

• Possess at least a Diploma/ Degree in IT or related field of study.
• Minimum 1 or more years of proven working experiences in the relevant field, delivering IT solutions, managing and executing of IT projects.
• Fluency in English (both written and spoken) is a must.
• Strong coordination and communication skills to manage project team activities with high-quality successful project delivery experiences
• Familiar with IT Project methodologies, tools and phases of project lifecycle
• Understanding and implementation of Security and Data Protection
• Proficiency in Microsoft applications, including Word, Excel, Powerpoint
• Knowledge and experience in the project of architecting /infrastructure on a public cloud platform is a plus.
• Detail-oriented and problem-solving aptitude.
• Ability to work under pressure and meet deadlines
• A team player who is independent, patient and adaptable.

About the role:

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

Salary Range: $4,800 to $5,200 (Depending on experience)

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Purpose of Role:

The IT Projects and Operations Manager is responsible for leading and overseeing the day to day technology operations and project application deliveries.

The main responsibility is to ensure that all project management, deliverables and supported operational work including applications and productivity tools are met with the business objectives.

Role Responsibilities:

• Overall in charge of entire project landscape of application projects and operational management.
• Accountable for the day to day organisational technology productivity and ensuring end to end service delivery and management.
• Provide strategies and lead implementation for the efficient management of IT project operations.
• Manage team’s project and operational day to day activities
• Oversee incident, problem, and change management and production readiness for new environments
• Ensure the level of service to customers/clients, availability metrics, analyse trends, and determine appropriate actions where applicable.
• Incident Management: delivery of 24x7 high performance service, reduction of incidents (zero incident strategy), minimize recovery times.
• Problem Management: structural resolution of incidents by delivering final fix based on RCA, leverage the problem management globally, reduce investigation time, drive improvement plans.
• Oversee the operations/ support/management of products/systems/ applications/services in meeting business objectives/ goals.
• Manage related IT procurements, assets and audits
• Oversee vendor relationships; ensure timely/accurate communication and resolution of issues
• Ensure compliance with well-defined enterprise technology delivery practices and standards and project management disciplines.

Requirements:

• Relevant experience in Enterprise Application Project Management Experience
• Have manage teams and carries a strong leadership mantle.
• Familiar with platform based large-scale IT ecosystems.
• Good technical knowledge in software applications
• Experience in handling project schedules, budgeting, delivery and management
• Strong vendor and internal stakeholders management skills
• Demonstrate experience in project life cycles
• Self-driven and motivated
• Possess analytical mindset
• Working knowledge of Agile, DevOps methodology and tools
• PMP and ITIL Certification preferred
• Familiar with Jira knowledge management platform is preferred
• Familiar with EduTech is an advantage

The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Job Overview:

The Business Revenue Analyst (Team Leader) will play a crucial role in optimizing revenue for the car rental company by analyzing and interpreting data related to pricing, demand, market trends, and fleet management. The role will focus on identifying opportunities for revenue growth, improving profitability, and supporting strategic initiatives through detailed analysis and forecasting. This analyst will work closely with cross-functional teams, such as Sales, Marketing, and Fleet Operations, to align strategies and drive data-informed decisions.

Key Responsibilities:

1. Revenue Optimization & Forecasting:

o Develop and maintain revenue management models to optimize pricing and fleet utilization.

o Analyze demand patterns, market trends, and pricing strategies to maximize rental income.

o Create and update forecasts for revenue performance and fleet utilization.

2. Data Analysis & Reporting:

o Generate and distribute regular reports on key revenue metrics, including occupancy rates, pricing effectiveness, and market positioning.

o Provide insights into performance drivers and identify revenue risks and opportunities.

3. Market & Competitive Analysis:

o Conduct market research to assess competitive positioning and industry trends.

o Evaluate the impact of external factors, such as seasonality, special events, and economic shifts, on rental demand and pricing strategies.

4. Strategic Pricing:

o Assist in developing dynamic pricing strategies based on data-driven insights.

o Monitor competitor pricing and recommend adjustments to remain competitive while maximizing profitability.

5. Collaboration & Strategy Development:

o Work with Sales, Marketing, and Fleet Operations to align revenue strategies and initiatives.

o Support the implementation of promotional campaigns and assess their impact on revenue.

6. Performance Analysis & Continuous Improvement:

o Track and analyze the performance of revenue management strategies.

o Recommend process improvements to enhance efficiency and profitability.

Required Qualifications:

• Bachelor’s degree in Finance, Business, Economics, or a related field (Master’s degree preferred).
• 4-5 years of experience in a evenue management, financial analysis, or data analytics role within the car rental or transportation industry.
• Proficient in data analysis tools, such as Microsoft Excel, and data visualization software (e.g., Tableau, Power BI).
• Strong analytical and quantitative skills, with experience in building financial models.
• Understanding of demand forecasting, dynamic pricing, and market segmentation.
• Excellent communication skills, with the ability to present complex data in an understandable way.
• Knowledge of HP Loan ACT and NON-ACT accounts, including the management and assessment of active hire purchase loans, as well as the evaluation and handling of non-active or settled accounts. Skilled in analyzing loan performance and ensuring compliance with financial regulations and company policies.

Desired Skills:

• Experience with revenue management systems used in the car rental or transportation industry.
• Familiarity with car rental operations and market dynamics.
• Knowledge of fleet management principles and their impact on revenue.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.

Job Scope & Requirements:

• Min 8 years of IT Application Project Manager Experience
• Relevant experience in vendor & contract management, Change Request/Service Request Management, Problem/Incident Management
• At least 5 years' experience in supporting application and operations in both on-premise & cloud hosting systems
• Relevant experience in supporting Government Projects will be an added advantage
• Relevant experience in healthcare domain will be an added advantage
• Relevant PM Certifications. Agile Certification and/or practical experience with Agile methodologies, tools & delivery and proficiency in Microsoft Azure will be an added advantage

General Skillset:

• Strong analytical, conceptualisation and problem solving skills
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs & challenges
• Results & customer oriented
• Team player with strong organisation & people handling skills
• Excellent communication skill, both oral & written, with ability to pitch ides & influence stakeholders
• Project Manager with strong communication skill, good writing skills and analytic skillset will be added advantage
• Project Manager with relevant healthcare domain knowledge will be an added advantage

We are representing our IT Solutions provider client in looking for the following.

Project Manager – 1 year contract

Responsibilities

• Oversee IT projects from tender award through to delivery and maintenance, ensuring adherence to time, quality, and budget constraints.
• Develop a comprehensive project execution plan, clearly defining roles, responsibilities, deliverables, and timelines for both the team and customers.
• Manage all phases of project development, including planning, task assignment, and progress tracking.
• Create detailed project documentation, outlining specifications, and design, while implementing systems based on gathered requirements.
• Foster strong client relationships, ensuring exceptional customer satisfaction.
• Follow industry-standard Project Management methodologies and maintain thorough documentation.
• Collaborate with customers to analyze their requirements and tailor solutions to meet their specific needs.
• Conduct presales demonstrations and presentations on-site with customers.
• Provide technical expertise in the preparation of tenders and proposals.
• Assist in creating sales kits to support the sales team.
• Supervise the setup and maintenance of demo sites and systems from the ground up.

Requirements

• Proficient in both Agile and Waterfall methodologies, with hands-on experience in project execution.
• Recent experience in Vendor and Contract Management, Change Management, Service Request Management, and Problem/Incident Management.
• Strong analytical, conceptualization, and problem-solving abilities.
• Capable of adopting a broad, strategic perspective while also delving into detailed business needs and challenges.
• Results-driven and customer-focused.
• Relevant experience in supporting government projects.
• Experience in managing project budgets, timelines, and scope.
• Proven track record in supporting application operations.
• PM certifications, SCRUM master certification, or practical experience with Agile methodologies, tools, and delivery.
• Strong knowledge of cloud services such as AWS (Amazon Web Services) and Microsoft Azure.
• Demonstrated success in managing complex or government projects from initiation to completion, delivering on time, within scope, and on budget.

Interested applicants, kindly forward a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required by current employer.

EA License No: 12C6254 | EA Personnel Registration No: R1879665

Job Description

• Plans, directs and coordinates the acquisition, development, maintenance and use of computer and telecommunication systems, and manpower required.
• Manage business development processes and implementing logistics IT business solutions for customers, including managing post implementation optimisation.
• Manage IT solutioning business resources, including manpower, internal assets and external vendors.
• Develop new business enabled by IT.
• Develop risk mitigation plan.
• Develop strategic project plan to align projects with business strategy.
• Drive market needs for IT solutions to increase market share.
• Review customers' IT enterprise architecture to further improve system integration.
• Review different aspects of project management based on priorities and needs.
• Any ad-hoc duties as assigned.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, and Network Administration or related field preferred.
• 6 + years of related work experience required.
• Ability to multi-task and meticulous to details
• A team player who can work independently.

Job Description

• Plans, directs and coordinates the acquisition, development, maintenance and use of computer and telecommunication systems, and manpower required.
• Manage business development processes and implementing logistics IT business solutions for customers, including managing post implementation optimisation.
• Manage IT solutioning business resources, including manpower, internal assets and external vendors.
• Develop new business enabled by IT.
• Develop risk mitigation plan.
• Develop strategic project plan to align projects with business strategy.
• Drive market needs for IT solutions to increase market share.
• Review customers' IT enterprise architecture to further improve system integration.
• Review different aspects of project management based on priorities and needs.
• Any ad-hoc duties as assigned.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, and Network Administration or related field preferred.
• 6 + years of related work experience required.
• Ability to multi-task and meticulous to details
• A team player who can work independently.

Responsibilities:

- Oversee IT project implementation including planning, monitoring, executing and closing to ensure projects are delivered on time as per specification and requirements within budgets and resources defined.

- Draw up and maintain accurate, detailed project plans and timeline.

- Create necessary project documents according to the Project Management framework.

- Managing stakeholders’ expectations and execution of the project deliverables.

- Assisting in Business Process Mapping, Gap Analysis, capturing business and user requirements.

- Planning and execution of the Project, especially areas that impact stakeholders such as “Go Live”, and Training & Change Management.

- Acting as point of contact between stakeholders, vendors and project team.

- Establish and maintain good working relationships with the internal and external stakeholders.

- Lead and take ownership of the critical issues and ensure resolution within the agreed timeline.

- Establish risk management and mitigation plans.

- Prepare and provide timely project progress reports, project plans and documents.

- Ensuring that processes and procedures are continually reviewed and improved and changes are communicated and implemented effectively.

Requirements:

- Possess at least a Bachelor's Degree in Computer Science / Information Technology or equivalent.

- 5 - 8 years of related experience in IT project management handling multiple and large scale projects .

- Minimum 3 years of related experience in application integration, software development and implementation.

Certification in project management such as PMP, PRINCE2, Agile Scrum.

- Good business analyst skills.

- Good analytical thinking and problem solving.

- Experience working in healthcare industry (hospital, laboratory) is an added advantage

Job Description:

Join our Digital & IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services for our end users.

Key Responsibilities:

• Microsoft 365: Manage M365 services like Exchange, SharePoint, Entra and Intune.
• Infrastructure Management: Maintain Windows servers, networks, switches and other hardware.
• Installation & Configuration: Set up and maintain IT equipment and software.
• Technical Support: Troubleshoot and resolve hardware and software issues.
• System Security: Monitor performance and ensure IT system security.
• Network Security: Manage FortiGate Firewall for network security.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering, or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT support and infrastructure management.

Experience Levels:
We welcome candidates at all experience levels—from entry-level to senior and lead. Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Functional

• Experienced Project Manager and Business analyst in the IT team for at least 10 years delivery projects for the following functional domain areas.
  • Finance reporting process
  • Regulatory reporting
  • Credit Counterparty Risk
  • Management accounting
  • Core banking solutions data flows
  • Data quality
• Demonstrable experience in a similar role with Financial Services.
• Good knowledge and working capability of product life cycle
• Should have good knowledge and understanding of the information flow and various business functions in a financial services/bank.
• Should have knowledge on Accounting/Finance system implementation lifecycle.
• Experience working throughout the entire project life cycle; including analyzing and documenting requirements, workshops, testing and stakeholder management throughout.
• Ability to prioritize and execute tasks in a high pressure environment
• Able to conduct the workshops with business teams and challenging the requirements
• Collaborate with teams and work with groups effectively spread across various regions
• Strong critical thinker with problem solving aptitude.
• Excellent written and oral communication skills.
• Background from Business analyst and transitioned to PM would be value added.
• PMP certified / Scrum certification would be advantageous

The Account Manager is responsible to generate, maintain and further develop sales forecasts for allocated customers’ accounts. He/She is required to develop, manage and maintain strong account relationships with the customers. Additionally, he/she is also expected to work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.

The Account Manager is also responsible for meeting sales quota through identifying and gaining business from new and existing clients and ensuring customer’s satisfaction through the products and services provided. He/She is expected to have a deep understanding of the organization’s products and services. He/She is also required to participate in the development of value propositions and to negotiate successfully to close a sale.

Responsibilities:

· Lead the local IT Department managing projects and the daily operations on data centre, servers, network infrastructure, cybersecurity, desktops and applications;

· Design and implement network infrastructure and cybersecurity measures to meet new business requirements and applications. Perform server consolidation and virtualization to replace aging servers;

· Manage the local data centre (CMS, FM200, UPS, CCTV);

· Liaise with potential and existing clients to understand their cybersecurity requirements to design and propose appropriate solutions;

· Design and update IT policies and procedures, perform vulnerability assessments, penetration tests and baseline hardening to meet their requirements of SSAE-18 certification, global IT standards and clients’ cybersecurity needs;

· Work with the Management and stakeholders to update the BCP/DR plan to meet new business requirements;

· Provide 2nd level support for the team of IT engineers. Escalate issues to vendors for quick resolution, schedule monthly servers’ maintenance, deploy upgrades/patches for systems and applications, perform system and cybersecurity monitoring;

· Assist in designing and implementing automated operations processing to improve effectiveness and efficiency of the team;

· Lead and ensure key group IT standards are followed to improve overall infrastructure stability and maturity;

· Project management such as overseeing entire project and preparing project schedule (Gantt Chart), etc.;

· Maintain relationship between customers and Juss Solutions Group;

Requirements:

· Degree in Computer Science/Information Technology or equivalent preferred;

· Minimum 10 years’ of IT experience with at least 5 years in a managerial position;

· Possess CCNA / CCNP certification will be highly valued;

· Experience in managing internal and external IT security audits is preferred (e.g. SSAE-18, MAS TRM, global audits, clients’ audits, etc.);

· Strong technical background in cybersecurity and network technology and management, i.e. firewalls, IDS/IPS, VPN, NAC, MDM, SIEM, routers, switches, antivirus, patch management, privilege access management, end point security, etc.;

· Proficient in Microsoft products which include Windows Server 2016/2019, SQL, Microsoft 365, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc.;

· Hands-on experience in administration of backup and recovery solution such as Veeam or Veritas , SCCM, VMWare, Citrix, Cisco & HPE switches, SAN, etc.;

· An advantage if candidate possess a Class 3 driving license;

The Service Manager is responsible for enhancing the customer experience for VVIP clients by fostering strong service relationships and acting as the single point of contact for escalated operational issues.

Key responsibilities include overseeing day-to-day fault management for critical incidents, providing regular updates, and ensuring timely resolutions.

The Service Manager will manage the planned maintenance cycle for critical customer services and ensure service performance aligns with contractual agreements.

The Service Manager will conduct monthly network performance reviews, which involve discussing previous meeting minutes, presenting network availability reports, and developing improvement plans for prolonged outages and recurring issues.

The role requires a proactive approach to managing service levels and continuous improvement in service delivery.

• To achieve a high standard of customer service and retaining the customer-base with a stabilized customer network.
• To achieve a “Good and Excellent” survey score for the customer survey via CE customer survey and CSat customer survey.
• Conduct the network performance review with customer(s) monthly and to ensure that the performance of services to customer as agreed in the contract meet the service level agreement.
• Improvements in the service availability (%) and reduction in fault tickets through implementation of service improvement plans; and improvement in subsequent survey score.
• Overseeing the entire planned maintenance cycle for customer’s critical services by coordinate approval for maintenance work and notification

Skills for Success:

• Bachelor’s degree in information technology, Telecommunications, Business Management, or a related field.
• Relevant certifications in service management (e.g., ITIL) are a plus.
• Minimum of 5 years of experience in service management, customer service, or account management, preferably in a telecommunications or IT environment.
• Strong understanding of network management, fault management processes, and service level agreements (SLAs).
• Familiarity with network performance monitoring tools and reporting metrics.

• Oversee the in-house IT flow, ensuring high levels of staff satisfaction through timely and effective support
• Assist with helpdesk support tasks
• Coordinate, plan, and oversee IT-related activities and service delivery to ensure seamless operation and alignment with organizational goals.
• Ensure effective project and change management to deliver solutions that meet technical, functional, performance, and business requirements.
• Collaborate with internal teams and vendors to propose comprehensive technical solutions and key performance indicators (KPIs), ensuring vendors meet contractual obligations for successful project delivery.
• Maintain compliance with established enterprise technology practices and project management standards, ensuring quality and consistency.
• Track key project milestones and adjust project plans and resources as necessary to meet team objectives and deadlines.
• Oversee IT assets, inventory, and documentation to ensure accurate records and efficient operations.
• Facilitate communication across all enterprise areas that affect project scope, budget, risks, and resources, promoting transparency and coordination.
• Manage IT procurement processes, including obtaining quotations, entering procurement details into systems, and ensuring efficient procurement workflows.
• Prepare, consolidate, and review reports and documentation to support project tracking, decision-making, and continuous improvement.
• Perform additional tasks as assigned by management to support overall IT and project operations.


Requirements
• Bachelor’s degree in computer science or IT
• Minimum 8 years of working experiences in IT service delivery or related
• Experience with Microsoft products
• Demonstrated knowledge in Networking, System Administration, cloud-based infrastructure and Cyber Security is a plus
• Knowledge in IT auditing is an advantage
• Team player who can work independently and work well under pressure
• Resourceful, self-motivated, proactive, organized and adaptable to fast changes
• Good communication skills and able to prioritize tasks effectively

Key Responsibilities:

Client Maintenance:

• Build and maintain strong relationships with existing corporate clients.
• Conduct regular check-ins and assessments to ensure client satisfaction and retention.
• Grow and manage projects with clients to enhance service delivery and client loyalty.

Client Sourcing:

• Identify and target potential corporate clients through market research and networking.
• Develop and implement strategies to acquire new corporate clients.
• Prepare and present proposals tailored to the needs of prospective clients.

Engagement and Networking:

• Connect and engage effectively with clients, building rapport and trust.
• Attend industry events and networking functions to promote the company and establish new connections.
• Participate in client dinners at least twice a week to strengthen relationships.

Collaboration:

• Work closely with team members to align strategies and optimize client offerings.
• Coordinate with internal teams to ensure client needs are met efficiently.

Reporting:

• Maintain accurate records of client interactions and sales activities in the CRM system.
• Prepare regular reports on client acquisition and retention metrics for management review.

Qualifications:

• Proven experience in client relations, sales, or business development.
• Strong customer service and interpersonal skills.
• Proficient in Excel and CRM software.
• Excellent verbal and written communication skills.
• Presentable appearance and professionalism in client interactions.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.

• MNC
• 5 days' work week
• Permanent Job

Responsibilities:

1. Market Analysis and Strategy Development:Conduct thorough market research to identify potential customers and market trends.
   Develop strategic plans to enter new markets and expand market share.
   Analyze competitors and develop strategies to differentiate the company's offerings.
   
2. Business Development:Identify and pursue new business opportunities through networking, cold calling, and other lead generation methods.
   Build and maintain relationships with key stakeholders, including customers, partners, suppliers & principals
   Negotiate and close business deals that meet strategic objectives and revenue targets.
   
3. Sales and Marketing:Work as a team to derive regional marketing campaign with the objectives to drives sell through.
   Attending meetings, making presentations, and assisting in negotiations.
   Address customer concerns and ensure high levels of customer satisfaction.
   Drive revenue growth
   
4. Strategic Planning and Reporting:Develop annual and quarterly business development plans aligned with corporate objectives.
   Track and report on key metrics such as sales results, market trends, and competitor activities.
   Provide regular updates to management on business development activities & sales pipelines.
   
5. Team Collaboration and Leadership:Collaborate with internal teams such as marketing, product development, and operations to support business growth initiatives.
   Provide leadership and guidance to oversea offices.
   Foster a positive and productive work environment that encourages teamwork and innovation.
   

Requirements:

• Minimum 2 years of related B2B sales experience in IT products or Export sales
• Strong interpersonal, communication and business development skills
• Excellent analytical and strategic thinking abilities.
• Salary: up to S$6000
• Working Hours: Monday to Friday, 9am-6.30pm

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

As the Manager/Senior Manager, IT Infrastructure at the World Aquatics Championships 2025, you play a pivotal role as the first point of contact, collaborating closely with diverse stakeholders, vendors, and the project team. You shall oversee and ensure sufficient provision of technology infrastructure, equipment and network requirements for the event. This role will be pivotal in ensuring the seamless operation and connectivity of IT systems and equipment to deliver a world-class event experience for broadcast, athletes, officials, spectators, and media. Your responsibilities include comprehensive oversight of IT equipment, from procurement, ​​implementation to maintenance and system optimization, to ensure alignment with the organization's needs and standards.

Job Responsibilities:

In this role, You will,

1. Overview

Collaborate with internal and external stakeholders to define network, IT infrastructure and equipment requirements, and develop comprehensive project plans to meet the technological needs of the event.
Plan, implement, and manage the full network coverage of the event, ensuring reliable and seamless connectivity across all event venues and operational areas.
Ensure seamless connectivity and network coverage across all event venues, including competition arenas, broadcast and media centres, uniform and accreditation centre and administrative areas.
Ensure adherence to timelines, budgets, and quality standards.

​​​2. Equipment Procurement

Understand and define the network specifications to meet the requirement of different functional area’s (i.e. Broadcast, Media, TSR & etc).
Oversee the supply, ​​setup, and maintenance of IT equipment required for the event, including hardware, software, and networking devices.
Collaborate with stakeholders to select IT equipment aligning with organizational needs.
Assist in researching, evaluating product specifications, and supporting contract negotiations for cost-effective procurement.

​​​3. Equipment Installation and Configuration

Oversee the installation, configuration, and connectivity of IT equipment for proper integration.
​​Collaborate with IT teams and vendors for seamless implementation.​​​
​​Ensure IT Systems are secure, scalable and meet event requirement.​

4. Maintenance and Support

Develop and implement risk management strategies to mitigate potential technology-related disruptions and ensure the reliability and stability of IT systems and equipment during the event.
Establish maintenance schedules, conduct inspections, and coordinate repairs or replacements.
Provide technical support and ​​manage vendors in issue resolution to minimize downtime.
​​​Develop and maintain documentation of all related processes and procedures.
​​​Recommend and evaluate technology upgrades and refresh to maintain optimal performance and security.

5. Security and Compliance

Collaborate with IT security teams to implement security measures and ​​provide assistance in security investigations to ensure compliance with regulations and policies.

6. Vendor Management

Build and maintain relationships with vendors and service providers.
Negotiate service contracts and ensure effective communication for timely support and maintenance ​​according to service levels.

7. Budget and Asset Management

Manage the IT equipment budget, forecast expenses, and optimize spending.
Assist in implementing equipment asset management strategies, including monitoring lifecycles and tracking inventory.

8. Knowledge Management

Maintain records of equipment inventory, maintenance, and service contracts.
Prepare regular reports on equipment performance, maintenance costs, and compliance status.

9​. Research and Emerging Technologies

Stay updated on IT equipment trends and emerging technologies and implement strategies to align IT equipment with emerging technologies.
Assist in evaluating new products and recommending innovative solutions for operational efficiency and cost-effectiveness.

What we are looking for

Requirements

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. If you share our vision and want to be part of our dynamic team, join us now!

In addition, an ideal candidate should possess the following:

• A minimum of 3 years of experience in public relations and communications, preferably in sports or large-scale events, along with 2 years of supervisory experience.
• Diploma, Bachelor's Degree in Business Information Systems, Computer Science, or a related field.
• Highly organized with the ability to manage multiple priorities simultaneously.
• Strong ability to write and engage with stakeholders.
• Ability to work in a fast-paced and dynamic environment under minimal supervision.
• Familiarity with the aquatic sports industry is an advantage.
• Flexibility to work irregular hours and travel as needed during the event, including weekends and holidays.
• Other ad-hoc tasks as and when directed by Project Director.

We are representing our IT Solutions provider client in looking for the following.

Project Manager – 1 year contract

Responsibilities

• Oversee IT projects from tender award through to delivery and maintenance, ensuring adherence to time, quality, and budget constraints.
• Develop a comprehensive project execution plan, clearly defining roles, responsibilities, deliverables, and timelines for both the team and customers.
• Manage all phases of project development, including planning, task assignment, and progress tracking.
• Create detailed project documentation, outlining specifications, and design, while implementing systems based on gathered requirements.
• Foster strong client relationships, ensuring exceptional customer satisfaction.
• Follow industry-standard Project Management methodologies and maintain thorough documentation.
• Collaborate with customers to analyze their requirements and tailor solutions to meet their specific needs.
• Conduct presales demonstrations and presentations on-site with customers.
• Provide technical expertise in the preparation of tenders and proposals.
• Assist in creating sales kits to support the sales team.
• Supervise the setup and maintenance of demo sites and systems from the ground up.

Requirements

• Proficient in both Agile and Waterfall methodologies, with hands-on experience in project execution.
• Recent experience in Vendor and Contract Management, Change Management, Service Request Management, and Problem/Incident Management.
• Strong analytical, conceptualization, and problem-solving abilities.
• Capable of adopting a broad, strategic perspective while also delving into detailed business needs and challenges.
• Results-driven and customer-focused.
• Relevant experience in supporting government projects.
• Experience in managing project budgets, timelines, and scope.
• Proven track record in supporting application operations.
• PM certifications, SCRUM master certification, or practical experience with Agile methodologies, tools, and delivery.
• Strong knowledge of cloud services such as AWS (Amazon Web Services) and Microsoft Azure.
• Demonstrated success in managing complex or government projects from initiation to completion, delivering on time, within scope, and on budget.

Interested applicants, kindly forward a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required by current employer.

EA License No: 12C6254 | EA Personnel Registration No: R1879665