Total 2,284 Manager it analyst job vacancies in Singapore

Our client is a local company in the Medical industry. Due to business needs, they are now recruiting a Manager (IT department) to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Manager (IT department):

• To oversee the company's IT infrastructure, systems, and processes.
• Leading digital transformation initiatives,
• Ensuring IT efficiency and security, and aligning IT operations with business objectives and regulations.

Requirements:

• Degree in Information Technology or related studies
• Minimum 4 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Product Manager (Digital Campaign Analyst)

• 5 months contract - Maternity Cover
• Office location: Downtown (Hybrid)

The Client

• MNC Bank

The Opportunity

• Support the client contacts and digital engagement activities, to review, and evaluate all campaigns and digital client engagement request across all digital channel (EDM, Push Notification, MBOL Placement, etc) to ensure all the campaign and digital communication to the clients are wealth first, client centric, value added, and drive the end to end journey to achieve the incremental sales, NNIA, and digital revenue.
• Support to prepare the client contact dashboard on monthly basis to share across business for performance tracking, optimization, and best practice learning.

Your Background

• Degree in Marketing or equivalent with at least 5 years of experience as marketing manager, segment, or product manager in financial service industry.
• Preferred to have knowledge and experience on digital channel marketing and commercialization.
• Team player and good interpersonal skills is required to perform the day to day activities which require the collaboration with multiple business and function teams.

EA Reg no: R1762272
EA Licence Number: 08C5248

Job title: Finance Project Analyst/Manager

Our Client: A leading and growing solar renewable energy industry.

Key Responsibilities:

• Financial Modeling: Develop and oversee intricate financial models for solar PV projects
• Risk Analysis: Identify and mitigate financial risks linked with solar PV projects
• Market Research: Stay informed about trends and regulatory changes in the solar energy market
• Financial Reporting: Create comprehensive financial reports and presentations for stakeholders
• Investment Analysis: Evaluate investment prospects in solar PV projects
• Financing: Aid in sourcing and evaluating financial partners for projects

Requirements:

• Bachelor's degree in accounting, finance, or a related field
• Minimum 5 years of working experience, inclusive of 3 years in financial modeling within the renewable energy sector
• Excellent in analytical and communication skills
• Knowledgeable about renewable energy policies and regulations
• Capable of managing multiple projects in a fast-paced environment

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Number: JO-240626-356787

We are looking for Project Manager to join Singapore government agency!

• Attractive salary package and benefits (up to 24 days leaves + medical insurance)
• Great career exposure (Agile/Cloud/Design Thinking/Data Analytics)
• Exciting opportunity to work with a team of professionals to deliver high quality applications

Responsibilities:

• Plan and lead the development of the business case as well as the budget for the digital systems
• Manage and execute the procurement of IT systems in a timely manner
• Ensure that projects are executed based on the project plan to meet identified business needs and outcome, within agreed parameters of cost, duration and quality
• Assess and apply the right project management methodologies, including Agile practices, to ensure project success
• Identify potential project risks and the implications to the organisation and to recommend mitigating measures so as to manage the risks
• Effectively engage and manage the vendors to deliver digital solutions and services
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and systems are designed to comply with these policies and guidelines

Requirements:

• Singaporean only
• Min 5 years of experience as Project Manager in using Agile methodology with at least 2 full project development life cycles (SDLC)
• Experience in crafting contract and managing tender activities is preferred
• Experienced working in Government sector/handled government projects is an added advantage

Interested candidates may apply via email to [email protected] (indicating Job ID J45095 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

A renowned Financial Services organization has an exciting opportunity for an IT Procurement Manager on a one year interim basis to oversee full spectrum of IT spend including software, hardware, infrastructure and professional services.

As Procurement Manager, you will be responsible for implementing effective strategies to support multiple business units whilst engaging with senior stakeholders and leading negotiations with key suppliers to identify opportunities for key cost savings/reduction. In addition, the Procurement Manager will develop and drive continuous improvement initiatives to optimize IT spend across the organisation.

The successful candidate will have extensive experience in IT procurement with the ability to manage complex IT negotiations working in collaboration with operational teams. You will have a proven track record in developing procurement solutions for IT needs with the ability to advise and influence a range of different stakeholders.

Candidates must be available to start immediately as the role is offered on a 1 year interim basis.

Reg No: R1332780
BeathChapman Pte Ltd
EA License: 16S8112

Responsibilities:

• Oversee Microsoft Dynamics 365 management (Business Central/Sales/Human Resource).
• Consult on the implementation and operation of business applications across all Asian countries.
• Establish and lead the operational framework for applications in the Asia region.
• Recommend and utilize information technology to maximize business advantages.

Requirements:

• Minimum Diploma in Computer Science or equivalent.
• Minimum 5 years of working experience.
• Proficient in Microsoft Dynamics Business Central and Dynamics for Sales
• Experienced in API connections with diverse products
• Familiar with Microsoft Power Platform
• MCSD certification (or equivalent) relevant to Dynamics 365 BC, CRM, or Power Platform required
• General understanding of corporate applications like HRM, CRM, ERP
• Ability to design/manage business applications with a regional optimization perspective
• Experience with JSON or any other programming language is beneficial.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Responsibilities:

• Assist in the formulation of ICT security strategy and work plan, in alignment with strategic plans.
• Assist in providing security governance, enforcing cyber security risk assessment and risk acceptance from stakeholders.
• Establish and implement Company-wide information security policies, strategies, plans and architecture
• Develop and manage a security governance program
• Protect & secure Company’s information and assets
• Perform day-to-day security operations
• Review safety measures and processes
• Enhance and configure corporate systems to continually improve their security
• Recommend changes to security policies and standards in response to changing conditions
• Any other adhoc duties as assigned.

Job Requirement:

• Preferably ‘Certified Information Systems Security Professional’ (CISSP), ‘Certified Information Systems Auditor’ (CISA) or ‘Certified Information Security Manager’ (CISM).
• 5 years of experience related to information security and working knowledge of ICT operations, security policies and procedures.
• Good interpersonal and communication skills to provide support to end users.
• Possess a strong sense of responsibility, initiative and resourcefulness as well as a keen interest in problem-solving.
• Experience in cybersecurity in government and non-profit organisations is preferred.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Installation, support, troubleshoot and resolve technical issues with Windows OS, RedHat Linux, VMware, Windows Server clustering, Dell VxRail, Backup solutions, RHEL clustering and Microsoft Azure Cloud;
• Supporting Web Server such as Apache, Nginx and JBoss and Database servers such as MySQL and MSSQL;
• Maintaining of office equipment’s such as Wi-Fi, file server, AD server and printers;
• Assuming the role of Information Technology Security Officer (ITSO) and assist the IT manager in compliance of security framework, information security policies, processes as an ongoing basis;
• Identifying security gaps, perform threat risk assessments, mitigate, contain threats and perform penetration test with the vendor;
• Working with SIEM service provider to evaluate, implement and enhance the network perimeter security;
• Working with internal stakeholders on various aspect such as network security, server security, application security and email security; and
• Facilitating project kick-off meetings and ensure all team members have a clear understanding of project objectives;
• Identifying and assessing project risks, issues, and dependencies and develop risk mitigation and contingency plans;
• Maintaining project documentation, including requirements, technical documentations, and project plans; and
• Creating various test cases to ensure successful implementation by the vendor.
• Any other adhoc duties as assigned.

Requirements:

• Degree in Computer Science/Information Technology/Electrical & Electronics Engineering;
• At least 3-5 years of relevant IT experience in designing, deploying and managing complex IT infrastructure systems and services;
• Strong fundamental knowledge and technical hands-on experience in IT infrastructure technology infrastructure architecture, including data centers operations, server virtualization, hyperconverged infrastructure, system monitoring, backup and security systems such as SIEM;
• Experience in planning, design, deploy and operate systems technologies for complex IT infrastructures, and project, contract and vendor management;
• Strong working knowledge on Cyber Security policies, operations and technology;
• Relevant experience in VMware virtualisation, enterprise storage systems, Windows and Linux server operating systems;
• Relevant experience in configuration of change/patch management tools, monitoring tools like Nessus vulnerability scanner, WSUS and Zabbix;
• Working experience on IT Security (e.g. OS/System hardening, vulnerability remediation).

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Address customer inquiries and requests, ensuring their needs are met promptly and effectively.
• Build and maintain trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Deliver exceptional day-to-day customer service to maintain high levels of customer satisfaction.
• Collaborate regularly with internal teams to discuss progress, identify business improvement opportunities, and fulfill customer needs.
• Generate and present progress reports for clients and internal management.
• Clearly communicate the progress of monthly and quarterly initiatives to stakeholders.
• Forecast and track key account metrics to ensure alignment with business goals.
• Identify opportunities for upselling, cross-selling, and renewals, and communicate these to management.
• Work with the Sales team and management to onboard new customers and develop relationships with existing customers.

Requirements:

• Hold a diploma or degree in a relevant field.
• Possess a minimum of 2 years of experience specifically in IT (SI) sales functions.
• Have extensive experience in IT cybersecurity, network, or infrastructure sales and marketing.
• Strong knowledge of network and cybersecurity in the enterprise and government sectors, as well as familiarity with the local IT market.
• Demonstrate exceptional networking and interpersonal skills.
• Self-motivated and able to thrive in a results-driven environment.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Manage multiple projects and is responsible for the execution from initiation to completion
• Develop project plans which include requirements, scope, deliverables, budget and schedules
• Ensure all projects managed are within budget and executed according to agreed scope and in a quality and timely manner
• Lead a team of software professionals to meet project targets
• Interact effectively with users / stakeholders at all levels
• Manage project proactively, identify potential risks and devise mitigation plans
• Provide regular updates on project progress / concerns to the management.
• Recommend options for decision making and action plan whenever necessary
• Assist in tender proposal / presales presentation activities whenever requires

Requirements

• Good university degree in computer science or equivalent
• At least 5 years working experience in ICT environment with at least 2 years of project management experience
• Have project managed at least one ICT project from end to end (full SDLC)
• CITPM or PMP certified
• Have experience working on Microsoft products & solutions
• Have strong leadership and negotiation skills
• Analytical, detailed and systematic
• Excellent verbal, written and presentation skills in English
• Past project management experience for eGovernment project(s) will be an added advantage

• Develop the project plan including detailed activities and resource planning
• Review project plan to determine time frame, budget and procedures for accomplishing projects
• Drive project to meet schedules, budget, manpower and technical quality targets
• Work with users, technical staff and management to determine and resolve issues associated with project implementation

Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
• Team player with strong organization and people handling skills.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

EA Licence No: 11C5502
EAP Registration No: R1876670

Business Partnering

• Business partnering and decision-making support for driving performance to achieve strategic and financial objectives
• Process Lead for strategic and annual planning, forecasting & performance management
• Drive for strong collaboration within Asia Region finance team – coach and train Asia Finance community for FPA deliverables
• Take leadership to optimize cross functional processes and collaboration to maximize impact on business, customers and teams

​​​​
Business Partner for the Alliance Cluster

• Act as key business partner to Strategic Alliance group which manages all export markets, support product launch analysis, work with commercial lead on pricing strategy to ensure sustainable profitability

Management Reporting

• Ownership of reporting suites for Santen Asia. Managing and consolidating reports in monthly /quarterly /yearly cycles. Responsible for commentary to assist commercial teams to get insight of the reporting cycles
• Implement and drive monthly financial review process at country level and champion its standardization
• Perform monthly forecast, annual budgeting, analyze data, variance analysis, consolidate commentaries for actuals and forecasts, support monthly reviews and provide valuable input for decision making
• Work across departments and countries to prepare budgets and consolidate them into one overall corporate budget
• Propose and drive cost saving initiatives to business/functions at business unit level

Project Management

• Support Head of Finance, Asia and partner with business and functional teams in projects and strategic initiatives such as new business models, system implementation
• Lead and drive ad-hoc projects, as and when assigned

Finance System Control

• Develop front-end planning and reporting platform which is sanctioned by Global Finance
• Harmonize expense line items, ensure standardization of expense reporting code between ERP, Reporting Module alignment across Asia Region + Countries + Global Finance team
• Maintain and own process of Santen Asia reporting system. Act as the key user and point of contact between corporate HQ and regions to coordinate and implement upgrades and escalations point for systems issues
• Assist in the implementation of Global FP&A projects, contribute to setting of new Global, Region and Country KPI(s)
• Identify and implement KPI(s), performance management tools to measure and track business performance in the Region

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Asia Pacific (APAC) Digital & Platform Services Change team to partner with the Business to manage strategic and digital changes for the APAC Markets Operations organization.

As a Change Project Manager, you will drive key change initiatives end to end across the project life cycles while designing and defining solutions for APAC Markets Operations This will include working with business/operations teams to understand the pain points, process deep dives and driving product requirements. In this role, your main focus will be projects for Japan Operations team within the Markets Operations. You will also work on developing solutions using digital tools such as Alteryx and UiPath and managing project from generating solution to development.

Job responsibilities

• Deliver project independently by having an end-to-end view of critical path to achieve the milestones and deliver within cost/timelines

• Provide business analysis -understand business processes/pain points in detail and challenge status quo actively

• Manage Key Stakeholder Relationships such as Operations users and managers across multiple teams and Technology teams to drive agenda

• Utilize multiple digital tools such as Alteryx, UiPath, DocuSign to deploy solutions to the organization to help solve operational problems

• Manage project documentations and tracking throughout the project lifecycle

• Communicate for a wide variety of audiences internally and externally (clients and vendors) and active stakeholder management and from project status reporting to escalation of risk and issues

Required qualifications, capabilities, and skills

• Minimum Polytechnic Diploma holder

• Minimum 1 year of relevant working experiences in project management

• Must be able to speak, read and write in Japanese (min. JLPT N2 and above) to review regulations and communication in Japanese to support Japan business

• Demonstrate ability to structure complex problems, independently source for solutions

• Excellent time management skills; able to manage multiple assignments under tight deadlines independently

• Strong knowledge of Microsoft PowerPoint, Excel and SharePoint

• Good interpersonal skills, exceptional relationship building and influencing skills

• Coding experience in one of the tools are preferred: UiPath, Alteryx, Python, or PEGA

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=3cfa23e198ba08e7f021631f098d3900

Responsibilities

1. Risk Assessment and Mitigation:
   • Evaluate vulnerabilities in IT infrastructure (networks, servers, databases, Cloud etc.).
   • Identify potential system failures and assess their impact.
   • Develop and implement risk mitigation plans.
2. Resilience Planning and Strategy:
   • Collaborate with IT teams to create a comprehensive resilience strategy.
   • Define recovery objectives, response protocols, and business continuity plans.
   • Ensure alignment with organizational goals and compliance requirements.
3. Disaster Recovery (DR) and Business Continuity (BC):
   • Design and maintain DR and BC plans for critical IT systems.
   • Conduct regular drills and simulations to validate readiness.
   • Coordinate recovery efforts during incidents.
4. Incident Response and Communication:
   • Lead incident response efforts during disruptions.
   • Communicate effectively with stakeholders, including management and end-users.
   • Provide timely updates and transparent communication.
5. Performance Metrics and Reporting:
   • Establish KPIs to measure infrastructure resilience.
   • Regularly report on performance, incidents, and improvements.
   • Use data-driven insights to enhance resilience strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (master’s preferred).
• Proven experience in IT infrastructure management, cybersecurity, or disaster recovery.
• Familiarity with industry standards
• Strong analytical skills and the ability to balance technical and business considerations.
• Excellent communication and leadership abilities.
• Knowledge of ServiceNow.
• Strong documentation and presentation skills.
• Should be good at creating Runbooks.

1. Risk Assessment and Mitigation:
   • Evaluate vulnerabilities in IT infrastructure (networks, servers, databases, Cloud etc.).
   • Identify potential system failures and assess their impact.
   • Develop and implement risk mitigation plans.
2. Resilience Planning and Strategy:
   • Collaborate with IT teams to create a comprehensive resilience strategy.
   • Define recovery objectives, response protocols, and business continuity plans.
   • Ensure alignment with organizational goals and compliance requirements.
3. Disaster Recovery (DR) and Business Continuity (BC):
   • Design and maintain DR and BC plans for critical IT systems.
   • Conduct regular drills and simulations to validate readiness.
   • Coordinate recovery efforts during incidents.
4. Incident Response and Communication:
   • Lead incident response efforts during disruptions.
   • Communicate effectively with stakeholders, including management and end-users.
   • Provide timely updates and transparent communication.
5. Performance Metrics and Reporting:
   • Establish KPIs to measure infrastructure resilience.
   • Regularly report on performance, incidents, and improvements.
   • Use data-driven insights to enhance resilience strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (master’s preferred).
• Proven experience in IT infrastructure management, cybersecurity, or disaster recovery.
• Familiarity with industry standards
• Strong analytical skills and the ability to balance technical and business considerations.
• Excellent communication and leadership abilities.
• Knowledge of ServiceNow.
• Strong documentation and presentation skills.

Should be good at creating Runbooks

Responsibilities

1. Risk Assessment and Mitigation:
   • Evaluate vulnerabilities in IT infrastructure (networks, servers, databases, Cloud etc.).
   • Identify potential system failures and assess their impact.
   • Develop and implement risk mitigation plans.
2. Resilience Planning and Strategy:
   • Collaborate with IT teams to create a comprehensive resilience strategy.
   • Define recovery objectives, response protocols, and business continuity plans.
   • Ensure alignment with organizational goals and compliance requirements.
3. Disaster Recovery (DR) and Business Continuity (BC):
   • Design and maintain DR and BC plans for critical IT systems.
   • Conduct regular drills and simulations to validate readiness.
   • Coordinate recovery efforts during incidents.
4. Incident Response and Communication:
   • Lead incident response efforts during disruptions.
   • Communicate effectively with stakeholders, including management and end-users.
   • Provide timely updates and transparent communication.
5. Performance Metrics and Reporting:
   • Establish KPIs to measure infrastructure resilience.
   • Regularly report on performance, incidents, and improvements.
   • Use data-driven insights to enhance resilience strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (master’s preferred).
• Proven experience in IT infrastructure management, cybersecurity, or disaster recovery.
• Familiarity with industry standards
• Strong analytical skills and the ability to balance technical and business considerations.
• Excellent communication and leadership abilities.
• Knowledge of ServiceNow.
• Strong documentation and presentation skills.
• Should be good at creating Runbooks.

Job Highlights

• Great Career Progression
• Friendly Working Environment
• Competitive Basic Salary

Job Description

We are looking for a passionate project manager to oversee all our existing and new projects.

Your Role

• Responsible for the effective implementation and successful completion of projects undertaken by the Company within schedule, cost and quality.
• Liaise closely with all stakeholders of the project
• Set guidelines and provide expertise and supervision to the team.
• Manage each phase of the project ensure efficient use of resources and enhance cost-effectiveness till the smooth completion of project
• Manage projects to ensure the established budgets are met and ensure solutions are delivered to customer specifications.
• Any other duties as assigned.

The Requirements

• Possess a Diploma in preferably Engineering with relevant working experience.
• Able to multi-task and manage several things at one time
• Good people management skills to coordinate between the various disciplines and teams on the project
• Possess good problem-solving skills
• Able to work independently as well as a team player.
• Salary negotiable.