Responsibilities:

• Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry.
• Involve in our market-driven product design to strengthen our SaaS care management system.
• Produce Functional Specification, User Story and Functional Test Case.
• Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements.
• Assist in troubleshooting software application and system issues.
• Work with Product Owner, Software Architect, Developers, Project Manager and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current system.
• Chance to participate in consulting and proof-of-concept/ pilot and other trailblazing/ meaningful projects.

Requirements:

• Minimum Bachelor's Degree or Diploma, in any field.
• Minimum 3 years of relevant working experience, preferably working as functional consultant, business analyst, system analyst, IT analyst, product analyst, analyst programmer, etc.
• Versatile and independent in picking up new technology, and possess strong logical and analytical problem-solving skills.
• Able to do flowcharting and business process analysis.
• Ability to grasp and understand business requirements.
• Enjoy solving real-world problems, software/SaaS product design and management.
• Good communication and interpersonal skills.
• Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc)

We regret that only shortlisted candidates will be notified.
Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

To enhance the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.
To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.


Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.



Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.



Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent
• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing and supply chain Financing/accounts payable/accounts receivable.
• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

To ensure the business/operational objectives of the new business requirements are well defined
Performing systematic business analysis
Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
Designing functional solutions & user workflows and documenting Functional Specifications.
To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
To validate SIT test results produced by testing team to signoff.

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
Hands on database SQL knowledge.
Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.
IT Design and development exposure is a definite plus.
Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Liase with in-house development team and testers
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support post-production deployment
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 5 years business analysis experience in delivering and supporting mid-large scale IT applications
• Experience in managing customized or bespoke application
• Basic knowledge of SQL and writing SQL queries is a plus
• Knowledge of Agile methodology
• Excellent written and verbal communication skills

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

IT Analyst APAC

Role Purpose

We are seeking an IT Analyst APAC to join our team in Hong Kong or Singapore. Reporting to Lead IT Business Analysis & Quality Assurance APAC, you will act as a key liaison between cross-functional teams throughout the project implementation process and work closely together with product owners to develop a rollout plan for several IT products for the APAC region.

Your Tasks

1. Requirements Analysis:

• Collaborate with business stakeholders to gather and analyse requirements for new IT applications or enhancements to existing ones.
• Translate business needs into technical specifications and functionalities.

2. Application Development and Implementation:

• Work with development teams to design, develop, and implement IT applications.
• Ensure that applications meet quality standards, are scalable, and align with business requirements.

3. System Integration:

• Collaborate with other IT teams to integrate applications with existing systems and databases.
• Ensure seamless data flow and interoperability between different applications.

4. Testing and Quality Assurance:

• Develop and execute test plans to ensure the functionality, performance, and security of applications.
• Collaborate with quality assurance teams to identify and address issues.

5. User Support and Training:

• Provide support to end-users, addressing inquiries and troubleshooting issues related to applications.
• Conduct training sessions to ensure users are proficient in utilizing new or updated applications.

6. Documentation:

• Create and maintain comprehensive documentation for applications, including user manuals, technical documentation, and change logs.
• Document configurations, customizations, and integration points.

7. Collaboration:

• Act as a liaison and collaborate with cross-functional teams, including business analysts, developers, and IT support, to ensure the success of application projects.

Your Profile

• Degree or Diploma in Information Technology, Computer Science or related disciplines, with at least 3 years of relevant working experience.
• Knowledge in ERP systems or eCommerce systems.
• Excellent analytical and problem-solving abilities.
• Excellent communication skills with the ability to explain complex, highly technical information to non-technical colleagues using clear, simple language.
• Ability to demonstrate initiative to get things done and persevere to achieve the goals and tasks on hand.
• Ability to copy well with ambiguity and demonstrates willingness to move out of comfort zone.
• Good command of written and spoken English; Cantonese and Mandarin is an advantage.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “ITA_112024_ASAP”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

• Great remuneration package
• Gainful learning opportunity

About Our Client

Global logistics leader providing one stop business solutions for it's clients

Job Description

• Provide first-level support to users in Singapore Operations and extended regions for hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems promptly, escalating to higher-level support when required.
• Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
• Support the creation and management of user accounts, permissions, and access controls.
• Monitor, assign, and report on Service Desk tickets.
• Ensure regular deployment of software updates and patches.
• Track system performance and network stability, reporting issues as they arise.
• Assist in backup and recovery procedures to maintain data integrity.
• Collaborate with IT teams to implement system upgrades and new technologies.
• Coordinate with vendors for secondary support and ensure issue resolution.
• Document reported issues, resolutions, and follow-up actions in the ticketing system.

The Successful Applicant

• Strong troubleshooting skills for Windows operating systems.
• Experience with Active Directory, Microsoft 365, and MS Office applications.
• Basic knowledge of networking concepts, including TCP/IP, DNS, and VPN.
• Proficiency in using ticketing systems such as ManageEngine-ServiceDesk or similar platforms.
• Familiarity with Windows Server is a plus.
• Diploma or bachelor's degree in computer science, Information Technology, or a related field.
• Minimum 3 years in an IT support or helpdesk environment preferred.

What's on Offer

Great remuneration package with gainful learning opportunities

Contact

Jayden Yap (Lic No: R22110369/ EA no: 18C9065)

Quote job ref

JN-112024-6601379

Phone number

+65 6416 9897

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Job Description:

IT Business Analyst

Position Purpose

To team with up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

· Minimum of 5+ years of relevant experience as an IT Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, ideally in a banking environment.

· Must have Vast work experience with large data volumes and data warehouse technology.

· Hands-on experience of coordination between the business and IT teams and as primary functional support for development teams.

· Strong ability to interpret business needs and translate them into requirements.

· Knowledge in software development life cycle and software testing life cycle.

· Experience in writing test documents and performing functional tests.

· Risk awareness, ability to evaluate and predict risks and drawback of target solution.

· Identify and determine enhancements to improve business processes and to mitigate/reduce risks.

· Exceptional understanding of data modeling (ERD, dimensional).

· Proficiency in SQL database queries (complex queries).

· Ability to prepare dataset for analysis and validation purposes.

· Strong experience in working with Microsoft Office tools, JIRA.

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are looking for an experienced IT Business Analyst to play a key role in the development and deployment of a new healthcare IT product. The successful candidate will possess strong skills in requirements gathering, project and stakeholder management, and coding, with an ability to bridge the technical and business aspects of product development and deployment.

Key Responsibilities:

Requirements Gathering & Analysis:Engage with stakeholders to collect and document comprehensive business and technical requirements for the new product.

Project Management: Oversee the development and deployment phases, ensuring adherence to timelines, budgets, and project goals.

Stakeholder Management: Serve as the primary liaison between technical teams and business stakeholders, translating complex technical details into business terms and vice versa.

Development & Coding:Contribute coding expertise in Python and object-oriented programming languages like Java. Full stack development skills are highly valued for supporting development teams.

UI/UX Understanding:Provide input and contribute to the design and development of user interfaces, ensuring alignment with user needs and product functionality.

Quality Assurance:Participate in quality assurance processes, from developing test cases to ensuring thorough testing is conducted for high-quality product outcomes.

Problem Solving: Address challenges independently, thinking critically and providing practical solutions under tight timelines.

Communication & Presentation:Communicate effectively with diverse teams and present technical information in a clear, business-friendly manner.

Adaptability: Maintain effectiveness in a fast-paced, high-stress environment with dynamic project requirements.

Collaboration: Work collaboratively within a diverse, cross-geographic team environment to ensure the product is built and deployed to meet customer needs.

Your Profile

Minimum of 3 years in large-scale IT projects, ideally involving new product development and deployment. Healthcare industry experience is advantageous.

Technical Skills

· Proficiency in coding with Python and object-oriented programming languages like Java.

· Full stack development experience.

· Familiarity with UI/UX design and development.

· Knowledge and experience in quality assurance practices.

· Understanding of healthcare processes and domain expertise is a plus.

· Proven experience working in an agile development environment.

Soft Skills:

· Strong problem-solving abilities.

· Capability to articulate technical concepts in layman’s terms.

· High tolerance for stress and adaptability to rapid changes.

· Excellent communication, presentation, and interpersonal skills.

Preferred Attributes:

· Independent, proactive problem solver.

· Strong organizational skills with the ability to prioritize effectively.

· Experience collaborating with cross-functional and geographically distributed teams.

We are seeking a skilled Product Owner/Business Analyst to advance digital transformation projects for Singaporean government agencies!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Supportive working environment that fosters continuous learning and growth.
• Attractive salary package and comprehensive benefits provided.

Responsibilities:

• Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, and functional specifications.
• Work with technical teams to design solutions that meet business needs while considering system limitations and technical constraints.
• Work closely with UX designers to plan and organize research activities such as product conceptualization workshops and Usability Testing.
• Work with Quality Engineer and business users to plan for UAT, coordinate and monitor progress and acceptance of UAT, and manage defects as needed.
• Organize the product backlog by extensively gathering and analyzing information with stakeholders and participating in crafting Functional/Design specifications.
• Understand the IT management, quality management policy and security guidelines to ensure the development processes and system are designed to comply with these policies.
• Serve as a liaison between business and technical teams, ensuring clear and effective communication throughout the project.
• Proactively identify opportunities for process improvement and recommend solutions to enhance efficiency and effectiveness.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in information technology, or related fields.
• Prior experience of at least 4 years in IT business analysis/developer, designing application solutions, and testing, or related.
• Experience in cloud (Related certification will be an added advantage).
• Prior experience in programming (Java, Python, VB.NET, C#, JavaScript, etc.) is advantageous.
• Experience with low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in full SDLC / PDLC using Agile methodologies (Related certification will be an added advantage).
• Experience in C3 (Command, Control, Communication), Business Continuity Planning/ System, or Crisis/ Incident Management System

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Responsibilities

• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.
• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Work with UXUI designers to implement business requirements and;
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Ability to develop acceptance criteria or test specs in relation to requirements for business users to review and sign off
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.

The ideal candidate should have/be:

• Typically 3-6 years IT working experience
• Experience with running Agile projects is a plus
• Experience with projects involving data analytics is a plus
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

Interested parties, please click the "Apply Now" below .

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Core Roles:

• Requirements Gathering: Identifying, documenting, and validating business requirements to ensure that IT solutions meet the needs of the organization.
• Process Analysis: Analyzing existing business processes to identify areas for improvement, inefficiencies, and opportunities for automation.
• Solution Design: Collaborating with stakeholders and IT teams to design solutions that address business problems and meet requirements.
• Testing and Validation: Ensuring that solutions meet the specified requirements through testing and validation processes.
• Documentation: Creating detailed documentation, such as functional specifications, user manuals, and training materials.

Specific Responsibilities:

• Stakeholder Management: Building relationships with stakeholders to understand their needs and expectations.
• Data Analysis: Collecting, analyzing, and interpreting data to support decision-making.
• Risk Assessment: Identifying and mitigating risks associated with projects and initiatives.
• Change Management: Assisting in the implementation of changes and managing stakeholder resistance.
• Project Management: Contributing to project planning, execution, and monitoring.

Responsivity:

• Adaptability: Being able to adapt to changing business needs and priorities.
• Communication: Effectively communicating with stakeholders and technical teams.
• Problem-Solving: Identifying and resolving issues and challenges.
• Analytical Skills: Analyzing complex data and information to draw meaningful conclusions.
• Attention to Detail: Ensuring accuracy and completeness in documentation and analysis.

Interested parties, please click the "Apply Now" below.

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Main Responsibilities:

• Collaborate with business stakeholders on business and non-functional requirements to ensure they are well gathered and documented, translate to specifications.
• Perform analysis (data, business process mapping, system flows), business case and functional documentation, and facilitate workshops on requirement discussions/gathering.
• Perform technical reviews, test scenario creation and reviews, testing and support deployment for IT projects
• Lead discussion with APAC IT teams, Head Office teams and/or vendors to identify appropriate IT solutions, establish scope and timeline, and monitor the deliverables are achieved on time and with quality
• Proactive communications and status update to business stakeholders, and IT management.
• Ensure effective solution/application support to business users and issue resolution within agreed service level by working with the respective IT/vendor teams. Provide link between end users and development team regarding software functionality.
• Support Project Team to manage vendors to deliver application evolutions, maintenance and support tasks.
• If you are someone with great adaptability and interpersonal skills, enjoy taking challenge with a diagnostic approach, this is the role for you!

Minimum Requirements:

• Minimum 3 years Experienced
• Bachelor’s degree in Computing / Information Systems or related field
• Excellent communications skills both written and spoken, and presentation skills
• Good knowledge of software development life cycle and understanding of the building blocks of the information system: application layers, infrastructure and security.
• Knowledge/experience in Low-code technology, Dashboarding tool (Qliksense etc), data analytics techniques
• Knowledge/experience in the Shipping/logistics industry will be advantageous

Interested parties, please click the "Apply Now" below,

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

RESPONSIBILITIES:

Your job is to provide management/strategy consulting services to companies in Singapore, Japan and ASEAN region.

• Conduct primary, secondary research and competitive analysis (e.g., offerings, market positioning, customers, financial performance, etc.)
• Evaluate potential opportunities for acquisitions, divestitures and strategic partnerships
• Perform data analysis to drive insights and make recommendations (e.g., financial modelling, cost benefit analysis)
• Develop go-to-market strategies to grow clients’ businesses; including preparation of business plans and presentation decks for board meetings
• Conceptualize and build marketing, training and investment materials

REQUIREMENTS:

• Possess understanding in finance/quantitative modeling
• A strong team player who is comfortable with diverse and dynamic work environment. Strong interpersonal and communication skill
• Ability to facilitate communications (written and oral) in Japanese language, as well as transcript writing in English and Japanese language is a plus
• Prior experience in management/strategy consulting in East Asia or ASEAN market is a plus

Job Scope and Responsibilities

• Developing, enhancing, deploying, supporting and maintaining of the new or existing system based on the end-user/business users’ requirement
• Responsible for daily system support
• Coordinating of internal resources and external vendors for regional business process enhancement
• Preparing of system documentations such as Functional Specification, Users’ Guide
• Conducting of end-users trainings
• Managing Database Server (creation, scheme design, setup, administration, migration, configuration, performance tuning, etc.)
• Providing ERP functional and programming support and troubleshoot for subsidiaries in region
• Undertaking any other assigned duties

Requirements

• Degree or Diploma in Computer Science, Information Technology, or Computer Engineering
• Experience in software development or ERP support preferred
• Knowledge of OOP/OOA/OOD (Object Oriented Programming, Analysis, Design)
• Knowledge in Order Management, Purpose Order, Inventory Control, Production Control and Scheduling
• Experience in supporting ERP running on IBM AS/400 and/or RPG & CL Programming skills will be added advantage
• Experience in ERP applications in the Manufacturing/Distributions Sector preferred
• Intermediate Microsoft Office skills required
• Possess strong desire to learn and a keen interest on the latest software technology trends
• Strong organizational, multi-tasking, decision-making and problem-solving abilities
• Time management skills and the ability to multi-tasking are essential
• Ability to work independently and as a team

Position Summary

We are seeking an experienced IT Engineer who is passionate about providing high-quality technical support to our employees in Singapore and globally. This role is critical in providing technical support and for maintaining the hardware and software environment across the company's offices, ensuring that all technology is functioning optimally to support business operations.

Responsibilities

1. Technical Support

• Provide first-level technical support to end-users via MS Teams, email, or in-person, addressing hardware, software, and network-related issues.

2. Troubleshooting & Solutioning

• Provide basic infrastructure or network troubleshooting. Diagnose and resolve technical issues efficiently and escalate complex problems to appropriate teams when necessary.

3. System Maintenance

• Install, configure, and update software applications, desktops, laptops, TV, Meeting Room bookings and peripherals.

4. IT Documentation

• Create and maintain accurate IT documentation, including processes, procedures, and support resolutions.

5. IT Contract & Licences Management

• Review and maintain IT contracts with vendors ensuring proper approval is completed and documented.
• Review all software licences and provide periodic updates & recommendations.
• Plan and provide a table of report on upcoming licences renewals and ensuring the accounts are done correctly and on-time.

6. Asset Management

• Maintain an inventory of IT equipment and ensure accurate asset tracking.

7. Vendor Collaboration and Purchasing of IT assets

• Review need of IT requisition from users and obtain approval from user’s department head and IT head before partnering with vendors to procure hardware and software as needed.
• Procure, manage, and maintain office IT equipment and cabling to meet agreed standards, ensuring they function safely and effectively.

8. Compliance & Audits

• Conduct periodic system audits and ensure IT systems meet security and compliance standards and taking up the lead for IT Audits and second level check by peers or manager.

9. Infrastructure Support

• Assist with office infrastructure setup and maintenance, including firewalls, access points, printers, and workstations.

10. Onboarding/Offboarding:

• Support employee onboarding and offboarding, including configuring accounts and providing user training on IT tools and processes.

11. In addition, the ideal candidate should be

• Be self-reliant and take ownership of their responsibilities.
• Have high ethical standards in the role.
• Possess proficiency in English and able to communicate clearly with stakeholders and IT team.
• Exhibit excellent teamwork skills and adapt to company’s culture and practices.
• Maintain a high standard of work and adhere to service timelines to ensure operational efficiency.
• Identify areas for improvement in the IT support processes and implement changes to enhance service delivery.
• Experienced in using and supporting Microsoft 365, MS Teams and Sharepoint support.
• Ensure good follow-up to case closure.

12. Qualification & Experience

• Diploma or Degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in tech support, desktop support, or a similar role.
• Proficiency in Windows, Linux, and Mac OS; familiarity with both PC and Mac hardware and software is essential.

If you are someone that has the skills and interest to take lead, we welcome you to apply for this role.

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures to protect organizational assets.
• Ensure compliance with PDPA, cybersecurity frameworks, and ISO 27001 standards.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with organizational goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Master’s degree in IT Management.
• Minimum of 8 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage, ITIL, ISO 27001, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA and CCNP. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.

JOB FUNCTION

• Responsible for Level 1 & 2 IT Infrastructure support which includes servers, network equipment, backup, network equipment, UPS, servers room equipment.
• The responsibility also includes implementation, patching, installation, and configuration.
• Administering, maintaining, and managing the computer systems - Operating Systems and Communication Systems.
• Maintains documentation regarding security and service records relating to hardware, software, and IT infrastructure.
• Document, track, and monitor issues in timely manner.
• Support and maintain end users account information including rights, security and systems groups.
• Responsible in managing the data integrity, maintenance and ensure daily data is successfully backup and restore when and there needed.
• Manage and update all IT assets records periodically.
• Maintaining and supporting hardware, software, and operating systems which in line with the goals and standards of the corporation and IT department policies. This includes installing and upgrading OS of server hardware and software.
• Conduct periodic maintenance, audit and compliance for servers, UPS, and network equipment.
• Facilitate and liaison with all outsourced vendors for all application remote support and Move-Add-Change requests.
• Ensuring computer and information security by implementing relevant procedures and standards.
• Periodic update all servers, network devices to latest security patches and firmware. Conduct regular or quarterly servers, network, UPS audit and preventive maintenance.
• Adhere to internal Operational Level Agreements (OLAs) and deliverables.
• Any other work assigned by Department Lead.

INTERACTION

Interfaces with end-users, technical support personnel at all environment.

JOB SPECIFICATIONS

A diploma or degree holder preferably in Computer studies, Networking or Communications with at least 5 years working experience in the IT industry. Should be a team player and a reliable, responsible, and diligent person that possesses initiative.

• Min. 2 years hand-on experience in administrating Windows Active Directory, Windows Servers, DNS, Office 365 Admin, MS Azure, and other system related issues.
• Min. 1 years hand-on experience in maintaining and troubleshooting network equipment, VPN, and wireless Access point.
• Min. 1 years hand-on experience in managing and configuration of Hyper-V, Microsoft Authenticator, networking and troubleshooting etc.
• Min. 2 years hand-on experience in Virtualization Technology VMware and Hyper-V.
• ITIL with strong emphasis on Incident Management, Problem Management and Change Management
• Preferably holder of MCSA or MSCE, and/with CCNA, and other Management skills.

Job Summary:

• Basic up to $7500
• AWS + Bonus
• 5 days work
• 2 way transport provided at Tanah Merah MRT

Job Responsibilities:

• Develop and implement IT systems and policies to meet business goals and security standards.
• Lead an IT team and improve efficiency with new technologies.
• Manage vendors and ensure service agreements are met.
• Oversee IT budget and ensure cost efficiency.
• Maintain the Club Management System (CMS) for smooth operation.

Job Requirements:

• Degree in Computer Engineering or equivalent; certifications (CISSP, PMP, MCSE) are a plus.
• At least 3 years of relevant experience.
• Strong leadership and team management abilities.

<< To Apply >>

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Job Description :

* Work closely with and provide I.T support for OTC (Over the Counter) oil products desk

* Offer L1 technical support to users via phone, remote assistance, and email.

* Manage the escalation, tracking, and resolution of incidents, service requests, and problems professionally and promptly.

* Manage and support organizations’ IT infrastructure, security systems and telephony.

* Develop, implement, and update IT policy, operating procedures with best practices.

* Assess and enhance IT infrastructure solutions to meet business needs.

* Assist with computer and software issues like Microsoft, servers, and security.

* Provide on-site support as required.

* Assist with other administrative tasks when needed.

* Technical Support: Provide technical assistance and support to end-users, both remotely and in-person, to resolve hardware, software, and network-related issues.

* Troubleshooting: Diagnose and resolve technical problems, including but not limited to computer malfunctions, network connectivity issues, and software glitches.

* Hardware and Software Maintenance: Maintain, repair, and upgrade computer systems, peripherals, and software applications, as necessary.

* User Training: Offer training to end-users on how to use hardware, software, and other IT tools effectively and securely.

* Backup Recovery: Set up and manage data backup solutions and ensure data recovery procedures are in place.

* Inventory Management: Keep track of hardware and software inventory, including licenses and warranties, and perform regular audits.

* Vendor Liaison: Communicate with external vendors and service providers to resolve technical issues and procure necessary equipment.

Job Requirements:

* Minimum Diploma / Degree in Informatics, Computer Science, IT Engineering or Equivalent

* Proven experience in IT support, preferably in a help desk or technical support role, especially on the trading floor - will be a plus.

* Should candidates have experience in the brokering industry (Oil & Gas), knowledge in - ICE, CLoud9, IPC, MFC Setups; is preferred.

* Proven and strong troubleshooting ability’s

* Excellent communication skills, both written and oral

* Office 365 support experience

* Good knowledge of windows server 2019 and above

* Active directory administration

* Experience of Azure hybrid environment

* Understanding of DNS and DHCP

* Good knowledge of networks and networking

* Ability to work on new tasks and to be able to research unaided

* Experience in Remotely support users

* Experience in working in a highly secure domain

* Excellent understanding of hardware and software

* Knowledge of FortiGate’s (nice to have not essential)

* Experience of supporting users with SharePoint

1. To act as a single point of contact for all user incidents, requests, and general communication.
2. Provide Level 1/2 support to all applications or software systems.
3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.
4. Follow SOP and policy defined.
5. Knowledge Base Maintenance.
6. Provide incident management for all in-scope assets.
7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.
8. Responsible for call logging, call assignment, incident management & coordination, call trackingand follow up to closure within agreed SLA.
9. SLA compliance and reporting.
10. Responsible for scheduling the engineers for onsite service calls.
11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.
12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.
13. Review the incidents and contribute to building up a knowledge base for effective and efficientIT support.
14. Develop and maintain service desk metrics and reports.
15. Focus on first call resolution to ensure early closure of tickets.