Total 428 it analyst job vacancies in d12 balestier serangoon toa payoh

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

As a FUNCTIONAL ANALYST, you are expected to work in a high pace but fun, exciting and supportive environment and shall be constantly challenged to step out of your comfort zone, pioneer and try new ideas, acquire new skills and dabble in projects and pilot projects of different forms. Because of the multi-faceted role and myriad of exposures, you will have ample opportunities to try new things, attend professional courses/ workshops and work directly with end-users such as doctors, nurses, allied health professionals, etc. The boundaries to learning is only limited to the skills and potential of the individual.

Here are your primary duties:

• Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry
• Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements
• Involve in market-driven Software/ SaaS product development, enhancement and roadmapping
• Assist in troubleshooting software application and system issues
• Work with Product Owners, Software Architects, Developers, Project Managers and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current systems
• Produce Functional Specification, User Story and Functional Test Case
• Chance to participate in consulting and proof-of-concept/pilot and other trailblazing/ meaningful projects

Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma in any field
• 3 solid years of relevant working experience, preferably working as business analyst, system analyst, product analyst, functional consultant, etc
• Candidates should be versatile and independent in picking up new technology, and possess strong logical and analytical problem solving skills
• Able to do flowcharting and business process analysis
• Ability to grasp and understand business requirements
• Enjoy solving real-world problems, applying new technology and creating new software/SaaS products
• Good communication and interpersonal skills as you are expected to liaise/interface with customers/end-users (including doctors, nurses, social workers and healthcare professionals) regularly
• Good documentation skills
• Excellent professional and working attitude
• Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc)
• Meticulous, good organizational and documentation skills

Note: Candidates who are more experienced may be considered for Senior Functional Analyst role.

Roles and Reponsibility
Job Position: IT Executive
Duration: 1 Year Contract with completion Bonus
Time: 10 am – 7 pm, Mon - Fri
Salary: $3000 - $3400
Location:

Job Scope:

• Perform onsite tech support troubleshooting of hardware, software and networking issues for various users
• Perform Level 1 tech support fixes at the desktop level, including installing and upgrading software, setting up hardware and configuring systems and application
• Send SMS requests as needed
• Solve basic technical problems and escalate to higher tech support
  
  Job Requirement:
• Minimum Degree/ Diploma in IT.
• 1 – 2 years of experience in Tech support
• Strong interpersonal skills.
  
  Attention to: Hailey Yang
  
  By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
  
  We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
  
  Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

• Provide prompt and accurate feedback to customers

• Refer to internal database or external resources to provide accurate tech solutions

• Ensure all issues are properly logged

• Prioritize and manage several open issues at one time

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting

• Prepare accurate and timely reports

• Document technical knowledge in the form of notes and manuals

• Maintain jovial relationships with clients

Requirement

• Proven work experience as a Technical Support Engineer, maintenance and troubleshooting to end users on their VOIP server, software application package, hardware, environments and platform in which the business operates (VOIP server, remote access, VOIP Phone, SIP Phone, video conference, cloud and etc.) role

• Ability to diagnose and troubleshoot basic technical issues, excellent problem-solving and communication skills

. Management of hardware failure – coordinate with hardware maintenance services provider for delivery replacement part and the physical installation of the replacement parts.

• Ability to provide step-by-step technical help, both written and verbal also able to travel to customer sites with short notices

Job Description

To assist in managing company’s IT Infrastructure & Services, Enforcement of IT Security, Implementation of IT Project as well as System Development, Support and Maintenance

Responsibilities:

• Assist the IT Manager

• Conduct sessions with business users to gather requirements

• Liaise between different business stakeholders to ensure smooth operations, support and delivery of IT services.

• Document detailed business requirements and obtain sign-off

• Perform testing and end user training

• Maintain documentation for all hardware, software

• Follow up on problem tickets, following change management instructions and escalating problem to the appropriate groups define in the operation guidelines.

• Any other duties that may be assigned from time to time

• Provide onsite support at client's premise, remote support by phone & email, and standby support.

• Software Programming, Installation and configuration

• Handling clients/ end-users IT related requests

• Troubleshoot hardware & software issues

• Users profile administration

• Interface with other maintenance vendors

Provide application support

1. Assist IT Manager for the ERP implementation
2. Preferred Background / Skill Sets

• Candidate must possess at least a Bachelor Degree /Post Graduate Diploma in Computer Science / Information Technology or equivalent.

• At least 2 years of hands-on experience in applicationsupport and troubleshooting on Windows OS platform in both servers and desktop.

• Strong analytical and solid troubleshooting skills to quickly identify problems and implement solutions.

• Prefer Application Support and programming experience is preferred

• Provide helpdesk support and troubleshooting both onsite and online.

• Good interpersonal and communications skills, both oral and written, and positive attitude

Skillset(s) Requirement:

· Required Knowledge: Software Development / Application Support

· Required skills: MS SQL, VB.NET, EXCEL Micro VBA

· Full stack developer capability / Application Support / ERP Implementation

• Collaborate with stakeholders to gather, analyze, and document business requirements, translating them into functional specification
• Evaluate current business processes and workflows, identify areas for improvement, and suggest solutions to streamline operations
• Facilitate meetings and workshops with business users, IT teams, and external vendors to ensure clear communication and understanding of business needs.
• Conduct data analysis to support decision-making, creating reports, dashboards,Possess a degree in Computer Science/Information Technology or related fields.
• Financial services industry experience in Asset Management is preferred.
• Possess working experience as a senior/lead business analyst for analytics projects in Asset Management.

Job Summary:

• Industry: Healthcare
• Location: Kent Ridge
• Employment type: Permanent, full-time

Job Responsibilities:

• Provide supervisory role involving helping to oversee junior staff performance and to provide guidance and support for their development needs.
• Execute the annual budget and projection.
• Providing strategic support through financial analysis, projection, budgeting and reporting.
• Analyse variances between actual and projected financial performance.
• Support long-term financial planning and strategic initiatives.
• Identify cost-saving opportunities and efficiency improvements.
• Collaborate with internal stakeholders to gather relevant data and provide insights on potential plans.
• Involve in the financial assessment of strategic projects as required.

Job Requirements:

• Bachelor’s degree in relevant business or finance disciplines
• At least 3 to 5 years of Strategic Finance and/or FP&A working experience. Healthcare experience would be an advantage.
• Be attentive to detail, maintain standards and actively check for data accuracy before conveying final work product.
• Experience with Microsoft Office applications, such as Excel (advanced), VBA Macros, PowerPoint and Word, as well as data visualization tools such as Tableau or Power BI.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

With Digital and Marketing solutions constantly evolving, there are limitless tools available to help generate awareness and support sales efforts. As the world continues to rely on technology to make connections and bridge the gap between us, it's more vital than ever to truly understand the tools and technologies. The Marketing Technology team is to advise on what is the changing landscape and how best the organisation can tap on these new solutions to improve the interconnectivity between our teams and solutions.

The role must understand the valuable potential of automation to streamline the functions of both sales and marketing teams. He/She should understand how systems could interconnect to integrate data between platforms. Work must cross all digital channels to improve business performance.

Responsibilities of Senior Executive, IT Marketing Tech is to support the Team Lead in Marketing Technology in the following:

• Serving as super-user and product evangelist for a variety of digital too
• Support in strategy development and implementation of marketing efforts to improve a business through the ability to design marketing and commerce cloud solutions
• Change management, including implementation of new marketing technology rollout
• Assist in overseeing training of marketing software and user adoption
• Lead user acceptance testing while correcting any issues that arise
• Support to oversee data security and product enhancement
• Relationship management with internal technology users and vendors
• Optimizing technology investments
• Assist in marketing intelligence and providing actionable insight to clients or internal stakeholders
• Overseeing operation and maintenance of marketing technology systems
• Working closely with IT developers and internal stakeholders

The Senior Executive, IT Marketing Tech must work closely with cross-functional teams. Ability to work under pressure, facilitate communication that should be equally effective with IT, marketing, and sales. The role is a collaborator and a team player, helping to bridge gaps.

Education

• Degree in Computer Science, Information Technology, or equivalent discipline. Advanced degree is a plus. Relevant experience in lieu of degree will be considered.
• Professional certifications (PMP, CISA, ITIL, Agile, etc.) is an advantage.

Skills, Knowledge and Relevant Experience

• At least 5 years of experience in IT, with 3 years of IT marketing/commerce experience
• At least 2 years of experience in partnering with customers at mid to senior level.
• Good track record of successful systems implementations at a regional level is an advantage
• Experienced in design and implementation of marketing/commerce cloud solutions. E.g., Salesforce, Microsoft D365 Sales & Microsoft CRM etc.
• Experienced in multi-vendor management in an outsourced environment.
• Experience in the retail and manufacturing industries is an advantage.
• Experienced in driving IT transformation and change management.
• Interest in and understanding of technology innovation and the latest trends.
• Is a ‘go-getter’ who rises to meet challenges
• Able to bring clarity to complex & ambiguous situations.
• Strong analytical and problem-solving skills.
• Inquisitive and not susceptible to ‘group think'.
• Effective communication skills – ability to manage internal stakeholders of various levels, speaking in non-technical terms.
• Positive work attitude and strong team player – focus on making things happen instead of why they cannot be done.
• Able to multitask and manage conflicting priorities.
• Self-starter who takes the initiative.
• Strong customer and service focus.
• Must be a good listener.

The successful candidate must possess an entrepreneurial mindset; understanding that IT is a “business within a business” where we must earn the right to sell our services to our internal customers.

***This recruitment effort is in collaboration with e2i (Employment and Employability Institute).

Job Description and Requirements:

• Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
• Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
• Assist in patch/change management and network configuration requests.
• Maintain records of all IT-related issues via in-house ticketing system.
• Assist in routine reporting on all incidents, problems, status and resolutions.
• Organise and provide training and awareness workshops.
• Provide consultancy and IT roadmap planning for client environment.
• Handle routine administration and other ad hoc matters.
• Have at least 2 years’ experience in supporting End-User Computing devices.
• Possess knowledge in IT networking and LAN.
• Possess experience in managing an Office 365 corporate environment.
• Able to communicate well in both written and spoken English.

Additional Info:

• Working hours: 8.30pm to 6pm, Mondays to Fridays, excluding Public Holidays.
• Good remuneration, career progression and learning opportunities.

NorthLight School is a MOE specialised school that aims to be a choice school to prepare youth for life and living. Regardless of their starting points in life, we believe that they can SHINE. We invite mission-minded individuals with the requisite skill sets and experiences to join our team to help these students on their education and life journey to achieve success.

The Manager, Information Technology and Media Resources (ITMR), plays an important role in advising and supporting the school management team in the planning and execution of the school’s Information and Communications Technology (ICT) plans. You will also work closely with MOE IT Division to implement new ICT initiatives to support a connected ICT learning ecosystem for anytime and anywhere learning.

Main duties and responsibilities:

Take on the “enterprise IT” duties required in school which includes

• ICT administration such as planning for the deployment of SSOE provisions, asset management, ICT procurement and system administration
• Coordinating for the implementation of HQ-driven ICT projects within school
• Improving cybersecurity postures
• Maintaining and updating the School Website and School Portal

Support the planning and execution of school ICT plans which includes

• Assisting Head of Department (HOD) ICT to consolidate requirements into an ICT plan with inputs from both internal and external stakeholders
• Working with HQ-based ICT Partners and providing advice to school team on suitable ICT tools and applications embedded into the school ICT plans
• Tracking the usage of ICT funding and supporting HOD ICT to provide adequate solutions to monitor utilisation

Support teachers in adopting good ICT in teaching and learning (T&L) practices, which includes

• Collaborating with teachers on exploring ICT tools and applications for use during T&L
• Aligning ICT practices with the school’s and MOE HQ’s ICT plans and directions
• Advising teachers on relevant security and data considerations and policies when using ICT for T&L

Ensuring the smooth operations of the school library

• Manage library facilities, staff, and necessary support systems, including overseeing the procurement of new library materials such as ebooks
• Work with English Department to promote reading amongst students, including the support of library events and programmes

Requirements:

Basic

• Minimum 3 years of relevant work experience
• Effective team player with good interpersonal and communication skills
• Meticulous individual who can multi-task and work independently

Advantageous

• Polytechnic diploma or above holder

We offer:

• 5-day work week
• Learning and development opportunities
• Work-Life harmony

The UX Head Vice President (VP) will drive all User Experience (UX) and Content Management strategies across Company X’s global product portfolio. The role is crucial in ensuring a unified, seamless, and frictionless experience for all users. The UX Head VP will collaborate closely with product teams, stakeholders, and other departments to implement best-in-class UX practices, enhancing overall customer satisfaction and loyalty.

How will you contribute to the success of our business?

1. Strategy and Leadership:

• Develop and execute a comprehensive UX strategy that supports the company’s vision and goals.

• Champion a user-centric approach across all product development processes.

• Establish and maintain UX standards and best practices.

2. Team Management and Development:

• Build, lead, and mentor a high-performing global UX team.

• Foster a collaborative and innovative team environment.

• Identify skill gaps and provide opportunities for professional growth and development.

3. Stakeholder Collaboration:

• Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals.

• Serve as the primary point of contact for UX matters in executive discussions and decision-making processes.

4. Research and Analysis:

• Oversee user research initiatives to gather insights and inform design decisions.

• Analyze user feedback and usage data to continuously improve user experiences.

• Stay updated with industry trends and emerging technologies in UX and content management.

5. Design and Implementation:

• Guide the creation of wireframes, prototypes, and high-fidelity designs.

• Ensure that all UX designs are user-focused, visually appealing, and align with brand guidelines.

• Oversee the implementation of UX designs, working closely with development teams to ensure feasibility and quality.

6. Performance Measurement:

• Define and track UX performance metrics to measure the effectiveness and impact of UX initiatives.

• Regularly report on UX performance to senior management and stakeholders.

Management Responsibilities

• Manages a team of expertise comprising of Managers of UX, UI Designers, Content Strategists, UX Researchers, and UX Writers. Provide strategic directions, mentorship to a global team of UX professionals.

• Oversee budget planning and resource allocation for UX projects.

• Ensure compliance with legal and regulatory requirements related to UX and content.

Do you have what it takes?

• Bachelor’s or Master’s in UX Design, Human-Computer Interaction, Psychology, or a related field.
• Minimum 10 years experience in UX design and management, at least 5 years in a senior leadership role.
• Proven track record of leading UX initiatives in a global or multinational company
• Expert knowledge of UX design principles, methodologies, and tools.
• Strong understanding of content management systems and practices.
• Proficiency in user research techniques and data analysis.
• Excellent leadership, communication, and interpersonal skills.
• Ability to translate business goals into effective UX strategies.

About Us: Long Faith is a forward-thinking family office owned by a prominent crypto entrepreneur. With a strong foundation in private equity, we are now expanding our investment strategy to include public equities. Our goal is to employ a fundamentally driven approach to identify and invest in high-potential public companies for long-term growth. As part of this strategic shift, we are seeking to hire two talented and experienced Equity Analysts to join our team.

What you will be responsible for:

• Conduct in-depth bottom-up fundamental research on companies and industries to evaluate investment opportunities.
• Perform detailed financial analysis, including building and maintaining financial models.
• Develop investment theses and make investment recommendations for portfolio managers.
• Monitor existing portfolio holdings and track relevant industry trends.
• Prepare comprehensive research reports and present investment ideas to the investment team.
• Participate in management meetings, earnings calls, and industry conferences.
• Collaborate with other team members to share insights and contribute to the overall investment process and strategy.
• Stay up-to-date with market developments, economic trends, and company-specific news that may impact investments.

How you can stand out:

• Bachelor's degree in finance, economics, accounting, or a related field. MBA or CFA designation is often preferred.
• 3-5 years of experience as an Equity Analyst or in a similar role, with a proven track record of successful stock analysis and recommendations.
• Strong analytical and financial modelling skills, with proficiency in Excel and financial databases (e.g., Bloomberg).
• Excellent written and verbal communication skills.
• Ability to synthesize complex information and present clear, concise investment recommendations.
• Demonstrated passion for financial markets and investing.
• High level of integrity, professionalism, and attention to detail.
• Strong network within the investment community.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunity to be part of a growing family office.
• Collaborative and supportive work environment.
• Professional development and continuous learning opportunities.

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Long Faith is committed to providing equal employment opportunities in accordance with country, state, and local laws. Long Faith does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

Service Logistics IT unit supports bringing in new sales, managing projects for onboarding of new customers as well as providing Business Analyst expertise in solutioning of IT systems.

• Provide system solution that meets customers' requirements
• Manage and implement projects and change requests related to corporate systems
• Provide overall training to AP countries on systems and process deployments
• Convert functional requirement to system requirements, document the EDI specs & involve in testing and implementation activities
• Act as a single point of contact in AP for all training related implementations
• Bridge current gaps amongst AP operations and to ensure constant alignment between systems and operations leads
• Liaise closely with global and regional team to share and develop best practices
• Lead and support Regional initiatives to ensure a deep understanding of information associated with assigned clients, including SOPs and SLAs.
• Provide continuous operational support / guidance and information on systems training, processes introduction to operational users and updating internal stakeholders
• Work closely with regional teams from implementation to deployment phases to ensure timely and successful implementations that meet budgets and quality standards
• Serve as training point of contact for WMS and Technical Services applications on Service Logistics activities
• Analyze customer requirements and propose solutions, prepare documents specifications to regional and countries
• Validate and act as one of the reviewers for regional SOWs and country CWIs
• Provide regular updates on training progress to management and sponsors to enable overall training progress monitoring
• Drive best practices and training alignment amongst regions
• Demonstrate an ability to influence decisions / actions of country line and functional personnel by providing value-added inputs into the organization’s business processes
• Manage a matrix team that holds collective responsibility for the successful implementation of a customer’s logistics solution
• Manage countries in implementation and training planning with regards to resource requirements and skill set upgrade

Requirements

• Strong understanding of Service Supply Chain management principles, Service Logistics aftermarket operations, and equipped with strong training and IT implementation skills
• Good knowledge of warehouse management systems (preferably from a warehouse operations perspective) with some basic experience in warehousing and transport solution design (preferred)
• Strong analytical and problem solving skills with ability for quantitative analysis and modeling
• Good communication, presentation, facilitation, negotiation, interpersonal and intercultural skills, with an ability to work collaboratively with diverse groups on region-wide projects
• A positive and contributory attitude and strong team player
• A results-oriented multi-tasker with the ability to work under stress and tight deadlines while maintaining performance
• Total dedication to, and focus upon, servicing and supporting both internal and external customers; has the ability to work close together with other functional disciplines
• Able to handle ambiguity, resourceful and possessing the initiative to drive towards the end goals
• Computer literate (SQL ,Oracle, Excel, Word, PowerPoint, Outlook) with a comprehensive knowledge of DHL systems relating to customer service. It is expected that the individual will have exceptional skills in PowerPoint and Word
• Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.
• Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved.
• Is focused on identifying and understanding each customer’s needs. Expresses and act on desire to assist customers in an efficient and friendly manner
• Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk
• Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals
• Works cooperatively with others to achieve target and objectives.
• Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others.

Key Duties and Responsibilities:

Support for Learning Devices:

- Assist students with using their Personal Learning Devices, including:

- Managing student and staff devices.

- Monitoring student iPads and managing related settings in the Device Management Application.

- Providing technical support to students, including logging service requests with the provider.

Media Production Assistance:

- Support media production for school events and external activities, including:

- Taking photos and videos using school-owned equipment.

- Creating videos and photo montages using software such as iMovie, Photoshop, or equivalent.

- Setting up and managing equipment for live streaming or online broadcasts/meetings.

Lesson Planning and Delivery:

- Plan, prepare, and conduct lessons on media production and digital productivity, covering:

- Basic skills in using digital cameras or equivalent equipment.

- Videography processes and production stages (e.g., filming, editing, inserting subtitles, using a green screen, and teleprompter).

- Digital productivity tools like Google Suite (Slides, Docs, Sheets, Sites, Forms, Drive), Microsoft Office, and Canva.

- Other digital literacy skills as determined by the school.

Collaboration with the ICT Technical Team:

- Work with the ICT team on:

- Preparing and troubleshooting ICT equipment in classrooms, computer labs, broadcasting rooms, and other special rooms.

- Assisting in the management and tracking of the school's ICT/AV equipment and resources (e.g., iPads, MacBooks, cameras, printers, microphones), ensuring accurate documentation.

Requirements:

Diploma in Information Technology, Computing, Media Production or any other relevant certification.

Minimum one year of working experience in managing ICT systems, equipment and media production. Experience in school-related environment is preferred.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.


We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Purpose:

Contribute to the success of the organization business by ensuring that the latest relevant software system is employed, maintained and continuously improved.

Job Responsibilities:

• Provide operational helpdesk support to users
• Support, determine and resolve application problems (1st level software system helpdesk support), reported by users via helpdesk system
• Formulate and execute system test plan
• Participate in software system development and deployment
• Prepare instructional manual relevant to the establishment and functioning of entire software system
• Perform any other relevant tasks as assigned.

Job Requirements:

Experience

• 2 - 3 years of experience in application development, maintenance and operation support as analyst, preferably in Manufacturing / Logistics / Supply Chain Management business
• Diploma/ Degree in Computer Science/ Computer Engineering/ Information Technology and its related professionals are welcome to apply.

Critical Knowledge

• Programming Languages – Java Script, J2EE, JSP, Servlets, PHP, SQL
• Experience in working with frameworks (eg. Spring, Struts, Hibernate, Velocity or similar frameworks)
• Good understanding of web technologies and web based application development
• Familiar with SDLC
• Familiar with Windows and Linux platform
• Exposure to Database – Microsoft SQL, MySQL, Oracle DB
• Knowledge or Exposure to the following domain/technologies would be an advantage:

a) Web Services (SOAP/JSON)

b) B2B integration of systems

c) Familiar with Enterprise Resource Planning (ERP) foundation

d) Knowledge of Logistics and/or Manufacturing operations.

Skills & Abilities

• Resourceful and confident
• Ability to harness team support
• Good communicator, written and verbal
• Good analytical and interpersonal skills with positive working attitude
• Strong troubleshooting and debugging skills
• Ability to work with regional counterparts in the Asia Pacific region
• Motivated and able to manage stress in a fast-paced environment

Job Purpose:

Contribute to the success of the organization business by ensuring that the latest relevant software system is employed, maintained and continuously improved.

Job Responsibilities:

• Provide operational helpdesk support to users
• Support, determine and resolve application problems (1st level software system helpdesk support), reported by users via helpdesk system
• Formulate and execute system test plan
• Participate in software system development and deployment
• Prepare instructional manual relevant to the establishment and functioning of entire software system
• Perform any other relevant tasks as assigned.

Job Requirements:

Experience

• 2 - 3 years of experience in application development, maintenance and operation support as analyst, preferably in Manufacturing / Logistics / Supply Chain Management business
• Diploma/ Degree in Computer Science/ Computer Engineering/ Information Technology and its related professionals are welcome to apply.

Critical Knowledge

• Programming Languages – Java Script, J2EE, JSP, Servlets, PHP, SQL
• Experience in working with frameworks (eg. Spring, Struts, Hibernate, Velocity or similar frameworks)
• Good understanding of web technologies and web based application development
• Familiar with SDLC
• Familiar with Windows and Linux platform
• Exposure to Database – Microsoft SQL, MySQL, Oracle DB
• Knowledge or Exposure to the following domain/technologies would be an advantage:

a) Web Services (SOAP/JSON)

b) B2B integration of systems

c) Familiar with Enterprise Resource Planning (ERP) foundation

d) Knowledge of Logistics and/or Manufacturing operations.

Skills & Abilities

• Resourceful and confident
• Ability to harness team support
• Good communicator, written and verbal
• Good analytical and interpersonal skills with positive working attitude
• Strong troubleshooting and debugging skills
• Ability to work with regional counterparts in the Asia Pacific region
• Motivated and able to manage stress in a fast-paced environment

THE OPPORTUNITY

The Assistant IT Manager/IT Manager works with the Back Office HR & IT team to support and ensure the efficient and effective daily office operations, smooth internal workflow, and coordination of processes.

THE WORK

IT & Network Responsibilities (50%)

· Provide basic day-to-day user and desktop support to employees in Singapore office.

· Provide user IT onboarding including account creation and setup, allocation and deployment of laptops, basic user training.

· Liaise with local IT vendor (external) and remote Group IT (internal) teams to evaluate or troubleshoot IT issues.

· Work with HQ IT teams and various stakeholders on implementation, upgrades, and transformation projects.

· Manage the general maintenance and upkeep of IT tools and equipment (hardware and software) including computers, accessories, AV, and printers.

· Update IT inventory records & suport with IT procurement.

· Review diagnostics and assess the functionality and efficiency of systems.

· Implement and execute network security measures.

· Monitor security certificates and company compliance of requirements.

· Offer technical support to company staff and troubleshoot computer problems.

· Install and update company software and hardware as needed.

· Anticipate and report the cost of replacing or updating computer items.

· Maintenance of office biometrics and relevant reports.

· Management & point of contact of Accelo – PM work platform

Project Management System Responsibilities – Accelo (50%)

· Managing, provisioning, configuring, and maintaining the underlying platform.

· Continuous Identifying, monitoring and improvising of platform performance.

· Attending and responding to incidents, outages, or other disruptions in platform service.

· Providing support to users or customers experiencing issues with the platform

· Offering training sessions or documentation to help users effectively utilize the platform’s features.

· Managing user accounts and permissions as needed

· Engaging with platform vendors or service providers to address issues or request assistance.

· Managing vendor relationships, contracts, and service level agreements (SLAs).

· Evaluating new vendor solutions or upgrades to existing platforms

· Engaging with platform vendors or service providers to address issues or request assistance.

· Managing vendor relationships, contracts, and service level agreements (SLAs).

· Evaluating new vendor solutions or upgrades to existing platforms.

Technology Innovation

· Developing a technology innovation strategy aligned with the organization's overall goals and objectives.

· Identifying emerging technologies and trends relevant to the organization's industry and market.

· Collaborating with internal stakeholders across departments (AMC and Corporate) to gather input and support for innovation initiatives.

· Reviewing and refining the organization's technology innovation strategy based on feedback and results.

· Identifying opportunities for process improvement and optimization in innovation processes.

THE CONNECTION

Reporting to Director, Corporate and IT Project Manager, the Assistant IT Manager/IT Manager works closely with the back-office team and is the first point of contact for employees regarding general IT and office facilities matters.

THE MUST HAVE

· Fluent in English. Proficiency in an Asian language is a plus.

· Well-versed in computer systems.

· Familiar with Windows 365 and project management software.

THE GOOD TO HAVE

· IT Diploma/Degree qualification

· 5 years of relevant work experience

· Experience with project management is advantageous.

· A multitasker, organised, prioritise work independently as well as in a team.

· Demonstrate a customer service mindset with a proactive disposition.

· Possess excellent communication and problem-solving skills with a sense of urgency.

ADDITIONAL LOCAL BENEFITS

· Competitive Annual Leave & Birthday Leave.

· Employer paid business Travel Insurance, Medical Unlimited Whitecoat, Dental & Vision and Mental Wellness coverage.

· Employer-paid Group Hospital & Surgical, Outpatient, Clinical, Outpatient Specialist & Personal Accident.

· Comprehensive internal L&D portal and opportunities for external courses.

Potential candidates must be authorized to work in Singapore without any sponsorship. www.wearemci.com

Responsible for analyzing and controlling costs, preparing detailed cost reports, and providing actionable insights to improve efficiency and profitability

• Analyze existing business processes to identify inefficiencies and opportunities for improvement.
• Analyze operational costs distinguishing between fixed vs variables
• Prepare detailed cost reports and present findings to management.
• Analyze business data to identify trends,patterns, and insights that can inform business decisions.
• Focus on pricing fixed at the campus level and define bench mark
• Evaluate existing costing methodologies and recommend improvements.
• Develop dashboards and reports to monitor key performance indicators (KPIs).
• Collaborate with Operations and other departments to identify cost-saving opportunities
• Implement and monitor cost control measures.
• Gather and analyze data from various sources, including financial statements
• Utilize financial software and tools to analyze data and generate reports.
• Support the development of cost forecasts and financial projections.
• Work with stakeholders to understand their business needs and translate these into requirements.
• Building and maintaining productive relationships with internal and external stakeholder
• Efficient and effective working with cross-functional teams in Global Campus
• Able to quickly understand the business, its key drivers and issues
• Strong competencies in financial modelling, as well as a strong working knowledge of accounting and forecasting software (IBM TM1)
• Excellent analytical skills, identify the key issues and present these in a concise and clear manner
• Able to deliver accurate, consistent and polished output in PowerPoint, excel and word format that clearly communicates key messages
• Strong problem solver
• Possess a high level of integrity
• Collaborative – able to lead deliverables and collaborate across the team
• Ability to manage multiple tasks with minimal supervision
• Possess outstanding interpersonal and communication skills

Working days:

Monday to Friday 9:00am - 5:30pm

Saturday - 9:00am - 1:00pm

Location: Onsite

Benefits:

- 21 days Annual Leaves per year

- 5 days Emergency leaves per year

- Child Subsidy Scheme: Employee discount – tuition & transport fee for kids studying in GIIS or any of its entities (based on school policy)

- Transport Facility provided across Singapore

Position Overview:

We are seeking an experienced and dynamic Presales Consultant to join our team, focusing on IT Observability, Monitoring, and AIOps. The ideal candidate will possess extensive knowledge of IT Observability and Monitoring solutions and AIOps, with hands-on experience with key technologies such as Elastic Observability, IBM, and SolarWinds. This role is essential for guiding our clients through the implementation and optimization of monitoring and observability solutions, and for tailoring the right scope of work for services engagement to enhance their IT operations and infrastructure.

Key Responsibilities:

Technical Expertise:

• Demonstrate deep expertise in IT Observability,Monitoring, and AIOps solutions, including platforms such as Elastic Observability, IBM Observability solutions, and SolarWinds.
• Provide advanced guidance on how these solutions can address customer needs, integrate with existing environments, and enhance IT monitoring capabilities.

Customer Engagement:

• Engage with customers to understand their business needs, technical requirements, and pain points related to IT operations, monitoring, and observability.
• Conduct detailed assessments and translate business requirements into technical solutions using observability, monitoring, and AIOps tools.

Solution Design:

• Develop and deliver compelling presentations and demonstrations showcasing the capabilities and benefits of observability,monitoring, and AIOps technologies.
• Create detailed technical proposals, including solution architecture diagrams and deployment strategies, tailored to customer needs and the defined scope of work.

Pre-Sales Support:

• Collaborate with sales teams to identify and pursue new business opportunities, providing technical expertise throughout the sales cycle.
• Respond to RFPs, RFQs, and RFIs with detailed technical responses and solution outlines focused on monitoring, observability, and AIOps.

Proof of Concept (PoC):

• Lead and manage PoCs, including planning, execution, and validation, ensuring that solutions meet customer expectations and deliver tangible value.

Scope of Work (SoW) Development:

• Tailor the scope of work for services engagements by defining project deliverables, timelines, and resource requirements based on customer needs and technical assessments.
• Develop comprehensive statements of work (SoWs) that outline the objectives, deliverables, and timelines for IT monitoring and observability projects.
• Depending on complexity of project, may be expected to chip in for project implementation (on case by case basis).

Training & Enablement:

• Provide training and support to internal teams and customers on observability, monitoring, and AIOps solutions, ensuring effective adoption and utilization.
• Maintain up-to-date knowledge of industry trends, best practices, and competitive landscape related to IT monitoring and observability.

Collaboration:

• Work closely with product management and engineering teams to provide feedback and influence the development of future product features and enhancements.
• Share insights and success stories with the broader team to drive continuous improvement in monitoring and observability solutions.

Qualifications:

Experience:

• 3- 5 years of experience in presales, solutions engineering, or technical consultancy roles with a focus on IT Observability, Monitoring, and AIOps.
• Proven experience with SolarWinds, including hands-on implementation and configuration.
• Experience with Elastic Observability, IBM Observability solutions, or equivalent will be advantageous

Technical Skills:

• Strong understanding of IT infrastructure, applications, and observability and monitoring principles.
• Experience with monitoring, logging, and AIOps tools and platforms, including their configuration and integration.
• Proficiency in defining and tailoring scopes of work for services engagements that enhance visibility, performance, and operational efficiency.

Education:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. Advanced degrees or certifications are a plus.

Soft Skills:

• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Customer-focused mindset with a track record of building and maintaining strong client relationships.

Additional Information:

• Local travel may be required for customer meetings, demonstrations, and events.
• This role may involve working with cross-functional teams across different time zones.

# Project Management

# Business travel industry experience/background

# Experience Pricing ,P&L

# Good in -(Excel pivot and Macro/VBA)

Key responsibilities

• Evaluate product data quality and map out sources and uses of data in the region and at the global level
• Establish daily balance sheet monitoring at client level leveraging on global tools
• Develop functional ownership of the global pricing tool and act as an owner of the tool for the region – identify improvement opportunities and ensure usability for all deals
• Consolidate global pricing for Asia led deals, Business P&L Profitability
• Lead pricing forum reviews for Asia and represent Asia

Requirements:

• Degree
• Project management experience
• Skills-MC Office (Excel pivot and Macro/VBA);
• Understanding of Business P&L, revenue and expense dynamics;

#Plus:

• Cards / Payment industry experience or background;
• Business travel industry experience/background
• Knowledge or experience with pricing activities in transaction banking area
• 
  

Send you Resume to [email protected]

• The Project Manager is responsible for the delivery of infrastructure projects supporting the business and project team.
• Owns the project schedules, resources planning, providing project update, manage project risks and issues.
• Manage the complete project phases from initiation to closing. Accountable to meet the project schedule and owns the project budgets.
• Responsible for the IT cost estimates based on the project deliverables.
• Manage the procurement process to order the IT bill of materials and adhering to the procurement processes.
• Lead the RFQ or RFP as required.
• Identify any risks and issues that may impact timeline, deliverables and develop, communicate, and implement migration plan(s) and corrective actions.
• Submit weekly project status report.
• Regular team status meetings and stakeholders’ meetings. Communicate with appropriate reports.
• Experience in steering and controlling, planning, facilitation and documentation.
• Create project lesson learned and establish project best practices to improve future projects.
• Manage the IT Infrastructure project deliveries for below, or any assign project tasks.
• Offices renovations.
• Hotels renovations.
• Attraction enhancement works or new build.

Requirement:

• Bachelor Degree in Information Technology.
• 5 years’ experience in project management and/or consulting experience.
• 2 years project management experience in Network infrastructure upgrade/integration including IT cabling installation with proven technical management knowledge.
• Have at least one External Project Management Certification.
• The basis for all Project Managers must have knowledge of Project Management Methodology. Project Manager External.
• Minimal CAPM (Certified associate in project management) or 5 years project management experience.
• Certified PMP (Project Management Professional)
• 3 years’ experience on network switches and Wireless AP implementation.
• 3 years of IT structure cabling experience with knowledge to lead cabling design.
• Construction site experience and comfortable to perform site progress checks.
• Understand Construction management methods for both real estate building and IT construction.

• Lead the product support team in supporting the credit card application
• Perform Credit Card application maintenance in mainframe platform
• Configuration management of product source code
• Provide supports to customersIdentify, diagnose and resolve reported problems
  Answer customer’s queries about our product
  Disseminate new information and developments of products
  
• Code using COBOL language and test programs in mainframe platform
• Provide maintenance and support for the tools (e.g. simulators and HSM) required for the credit card application in the mainframe platform
• Periodic review of the source codes created by the product support team
• Manage Product Support Hotline

*This position is based in ST TPY Office.*

Job Scope

The Business Analyst is a functional expert on a specific business process as well as the applications automating these business processes.

The Business Analyst is mandated for maintenance of functional design in collaboration with:

• Business Enterprise Architect and/or Business Domain Expert when applicable
• Business key users for specific Applications (Cloud & non-Cloud)

And ensure that Applications delivered from DTIT development team or Cloud suppliers are compliant to the functional design.

Key Accountabilities:

- Ensure that the user acceptance test plan is available and published, drafted at the user requirement analysis phase and finalized at functional general documents step.

- Requests InfoSec team for conducting dynamic security test.

- Ensure user acceptance criteria systematically addressed in the IT testing scope.

- Performs user requirement analysis and creates/updates functional specifications, with the involvement of DTIT Business Domain Experts & Architects if required.

- Records new change requests and creates all related CRs required to carry out the initial request. Group change requests into master releases and ensure planning & execution.

- Classify and bring changes to CAB for validation.

- SOX/ABC governance compliancy.

- CR Analysis and impact assessment (when applicable, extended to multiple applications / cross domains impact).

- Coordinates cross-functional change request for his/her business domain.

- Data Integrity assurance.

- Ensures completeness of test cases.

- Responsible to define release content in collaboration with users.

- Executes functional tests.

- System integration test coordination for the whole end to end solution (for scope impacting multiple applications / cross domains).

- Functional incidents & problems resolution – Functional Subject Matter Expert.

- RTP requests & approval from business.

- For new releases & functionalities, ensures support training packages and training are performed, service criticalities and specificities, service level objectives and all stakeholders are identified.

- Management of PO/PR/contract setup/legal and supplier negotiation.

Requirements:

• Bachelor's degree in Electronics, computer engineering or similar
• 10 years in semiconductor field
• Expertise in software automation in semiconductor manufacturing.
• Expertise in SECS-GEM standards, Applied Material Cellworks or equivalent platform,
• Good knowledge in Advanced Process Control domain in semiconductor manufacturing.
• Skills on scanning, knowledge of equipment and tools in semiconductor manufacturing.
• English business proficiency
• Team-working, ability to work in a multi-cultural environment
• Availability for intercontinental travelling
• Ability to define and manage action plans and projects
• Microsoft office suite

IT Operations:

• Oversee IT systems, including hardware, software, servers, and network infrastructure.
• Implement security and backup protocols, manage user accounts, and provide technical support.
• Recommend and manage technology projects aligned with business goals.

Customer Support:

• Lead and manage the customer support team, ensuring effective service delivery and continuous improvement.
• Develop and implement strategies to enhance customer experience and process efficiency.
• Address complex customer issues, collaborate with other teams, and manage crisis situations.

Additional Responsibilities:

• Diagnose and troubleshoot issues, extract logs for the development team, and promote a culture of continuous improvement.

Qualifications:

• Bachelor’s Degree in IT or a related field.
• Minimum 5 years of experience in customer support and IT operations management.
• Strong leadership, problem-solving, and communication skills.

Preferred:

• Relevant IT certifications and experience with advanced network management and enterprise-level support software.