Total 2,633 it analyst job vacancies in Singapore

Data Analyst

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics are at the heart of delivering Aon’s Data & Analytic Services team’s mission to: Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs. Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions.

Established in 2012, there are over 100 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

Brainstorm innovative ways to bring out insights from our data to answer business problems.

Help define relevant measures to highlight the strength of the solutions to different stakeholders.

Collaborate with a team of experienced actuaries, data engineers, developers, and business experts to build Aon’s data, analytics and GenAI capabilities.

Build pipelines for data cleaning, and data transformation while ensuring good code quality.

Build statistical, machine learning and large language models to identify and deliver key data insights.

Design and develop production-grade analytical tools to drive innovation, efficiency, and scalability.

Design and develop production-grade test cases to evaluate models, focusing on accuracy, repeatability, and alignment with expected results.

Skills and experience that will lead to success

Bachelor, Master, or Ph.D. in engineering, statistics, analytics, or any other equivalent discipline with a strong statistical background.

Hands-on experience with data cleaning, building statistical/ML models and interpreting the results. Experience with unit/regression testing for analytics is a plus.

Hands-on experience working with GenAI technologies (e.g., ChatGPT, Ollama, vector store, llamaindex, etc.) to build real-world applications. Knowledge about model fine-tuning is a plus.

Experience working in product teams with focus on designing and developing analytical capabilities.

Strong working knowledge of SQL, Python, and PySpark. Knowledge of Databricks is a plus.

Demonstrated ability to handle multiple projects simultaneously, while adapting to dynamic requirements and priorities.

Fluent presentation and communication skills and ability to convey technical analyses and information in a clear and concise manner to a wide variety of stakeholders.

Understand and follow best practices to ensure performance and maintainability of analytical projects.

Quick and eager student of new technologies as and when they are needed.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare-domain Project.

This is a 2-year contract role.

What are we looking for?

• Minimum of 5 years of IT Application Business Analyst experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Strong product/project management skillsets (good in planning, tracking, review of deliverables and efforts)
• Ability to review technical solutions and efforts
• Experience in working in Singapore Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage
• Strong technical knowledge/skills will be an advantage

This is an opportunity to work in a Singapore Government Agency

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The company is a leading American multi-national in the field of industrial automation as well as integrated control solutions. With more than 20,000 employees globally and presence in Singapore for more than 30 years; the company is actively expanding and looking for the following role for:

Regional Senior Financial Analyst

(American MNC – Jurong West)

Responsibilities

This is an individual contributor role reporting to the Finance BP of South-East Asia, supporting closely the Sales & Marketing senior management team.

• You will provide comprehensive financial support through the interpretation of results and initiating control to improve financial performance.

• Participate in monthly performance analysis, quarterly forecast, annual operating plan and strategic reviews.

• Provide value-added analysis to management and guide communication between US headquarter and countries in the Asia Pacific region.

Requirements

• Bachelor’s Degree in Finance / Accounting with at least 5-7 years of experience in a similar Regional FP&A function working in a MNC environment.

• You should possess good business acumen and able to connect well with business leaders, understanding what data they need

• Ability to translate data into actionable plans in order to achieve favourable results.

• Ability to handle multiple senior management internal customers

• Knowledge in SAP & Project Accounting

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

You can also contact Vincent Low for a confidential discussion at 6749 4236.

EA Personnel Registration No: R1324700

Job Description & Requirements

We are seeking a skilled Technical Analyst to support, implement, and manage Windows operating systems, MS Office products, and desktop infrastructure. The role requires end-to-end responsibility for incident response, effective communication across various channels, and adherence to service levels to ensure the smooth operation of IT systems.

Key Responsibilities

• Implement, support, and manage Windows operating systems, MS Office products, and other desktop applications.
• Respond promptly to incidents using various communication methods, including email, conference calls, instant messaging, and in-person interactions.
• Take full responsibility for time-sensitive tasks by engaging the necessary partners and ensuring timely resolution.
• Monitor progress on tasks and generate reports for senior leadership, ensuring service levels and departmental guidelines are consistently met.

Technical Skills

• Proficient in Windows, storage, backup, user access, permissions, and networking.
• Experienced in MS Office products, EzOffice, helpdesk portal administration, and virtual desktop infrastructure (VDI) support.
• Knowledgeable in VPN services and EUX inventory management.
• Skilled in resolving common issues, such as account lockouts, password resets, and O365 support.
• Capable of building and installing PCs, telephone systems, wireless networks, and peripheral devices (e.g., printers, scanners, mobile devices).

Non-Technical Skills

• Strong verbal and written communication skills, with the ability to manage tasks, set priorities, and address issues effectively.
• Experience supporting global customers, with readiness to work in a 24/7 environment, including rotating shifts and weekly offs.
• Familiar with end-user support tools like RDP and other remote access tools.

Preferred Skills

• Experience in mobile device support, including iPads, tablets, and smartphones.
• Familiar with routine maintenance of PCs, networks, telephone systems, and peripheral devices.

Key Skills Summary

• Windows OS, storage, backup, user access, permissions, networking, MS Office, EzOffice, helpdesk portal administration.
• VDI support, VPN services, EUX inventory management, and familiarity with remote desktop and support tools.

Job Description & Requirements

We are seeking a skilled Technical Analyst to support, implement, and manage Windows operating systems, MS Office products, and desktop infrastructure. The role requires end-to-end responsibility for incident response, effective communication across various channels, and adherence to service levels to ensure the smooth operation of IT systems.

Key Responsibilities

• Implement, support, and manage Windows operating systems, MS Office products, and other desktop applications.
• Respond promptly to incidents using various communication methods, including email, conference calls, instant messaging, and in-person interactions.
• Take full responsibility for time-sensitive tasks by engaging the necessary partners and ensuring timely resolution.
• Monitor progress on tasks and generate reports for senior leadership, ensuring service levels and departmental guidelines are consistently met.

Technical Skills

• Proficient in Windows, storage, backup, user access, permissions, and networking.
• Experienced in MS Office products, EzOffice, helpdesk portal administration, and virtual desktop infrastructure (VDI) support.
• Knowledgeable in VPN services and EUX inventory management.
• Skilled in resolving common issues, such as account lockouts, password resets, and O365 support.
• Capable of building and installing PCs, telephone systems, wireless networks, and peripheral devices (e.g., printers, scanners, mobile devices).

Non-Technical Skills

• Strong verbal and written communication skills, with the ability to manage tasks, set priorities, and address issues effectively.
• Experience supporting global customers, with readiness to work in a 24/7 environment, including rotating shifts and weekly offs.
• Familiar with end-user support tools like RDP and other remote access tools.

Preferred Skills

• Experience in mobile device support, including iPads, tablets, and smartphones.
• Familiar with routine maintenance of PCs, networks, telephone systems, and peripheral devices.

Key Skills Summary

• Windows OS, storage, backup, user access, permissions, networking, MS Office, EzOffice, helpdesk portal administration.
• VDI support, VPN services, EUX inventory management, and familiarity with remote desktop and support tools.

Responsibilities

1. Basic knowledge or understanding in Credit Card and Card Rewards processing.
2. Meticulous, with an eye for detail, and able to work in a fast-paced environment to support user request and testing.
3. Efficient planning skills and an ability to adhere to deadlines.
4. Help to liaise with technology partners on solution, delivery timeline and User Acceptance Test (UAT) environment readiness.
5. Create UAT test plan, test scope, test script and data, setup Rewards Campaigns in UAT and to perform end-to-end user acceptance testing.
6. Document test results and provide test artifacts in structure format for review and walkthrough with stakeholders.
7. Able to Manage UAT progress, provide timely UAT status reporting, highlight and report issues earlier, monitor issues with timely resolution, and to update business teams and key stakeholders.
8. Collaborate with technology partners, business teams and operation teams on system implementation, including the preparation of instructions/parameter forms to parameter team for Rewards Campaigns setup.
9. Arrange with business teams and stakeholders for live verification

Internal ref: 9220

Regards,

Lini

Recruitment Consultant

R22108463

Business Analyst

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics are at the heart of delivering Aon’s Data & Analytic Services team’s mission to: Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs. Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions.

Established in 2012, there are over 100 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can demonstrate emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

• Collaborate with business stakeholders to understand their requirements, translating complex problem statements into clear, actionable solutions.
• Apply visualization tools in accordance with Aon’s standards to build insightful dashboards that communicate data trends and outcomes to stakeholders.
• Conduct detailed analyses of various datasets to identify patterns, trends, and commonalities that support evidence-based decision-making.
• Strong storytelling skills to present dashboards with a clear flow, enabling business stakeholders to understand insights and make informed decisions.
• Be responsible for the management of master data and critical to project delivery including creation, updates, and deletion, ensuring accuracy and reliability at all stages.
• Ensure compliance with organizational standards while supporting initiatives that promote data integrity and normalization.
• Develop and implement practices for commissioning, transformation, and clean-up of datasets.
• Detect and resolve data quality issues by defining data quality checks and recommending comprehensive solutions.
• Exercise a meticulous eye for detail to identify outliers and anomalies in addressing potential issues proactively to safeguard the reliability of analytics.

How this opportunity is different

In this pivotal role, you will maximise your expertise in health claims and coding datasets to advise strategic decisions for our clients. Your expertise in data management and ability to analyze trends and articulate compelling narratives through data will be instrumental in guiding our initiatives

Skills and experience that will lead to success

• A Bachelor’s degree in Mathematics, Statistics, Computer Science, or a related field is preferred.
• Relevant experience in data analysis, business analytics, or visualization, preferably within the health insurance domain, with experience handling health claims data.
• Knowledge and experience with data collection and processing tools and technologies.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and data querying tools.
• Strong analytical skills with ability to interpret and manipulate large datasets effectively.
• Excellent communication skills for engaging with internal teams and handling stakeholder relationships.
• Experience in stakeholder management to ensure alignment with business objectives and goals.
• Meticulous with robust organizational skills.
• A good knowledge of healthcare coding datasets, including ICD, CPT, and APAC country specific coding sets, is a plus.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

About Us

Theme International Trading, a subsidiary of Theme International Holdings Limited (listed on the Hong Kong Exchange: 0990.HK), is headquartered in Singapore. As a premier liquidity provider for listed derivatives across various exchanges, we empower our team and leverage advanced technology to drive exceptional performance and returns.

Established in 2018, we have grown into a leading market maker in diverse commodity derivative markets. As we continue to expand into a broader range of asset classes and products, we are seeking driven individuals with high integrity to join our dynamic and collaborative team.

Responsibilities

• Work closely with various teams: trading, operations, financial modelling to ensure processes in place keep the firm’s risk exposure to the minimum
• Monitor trading activities and open positions to ensure traders adhere to risk parameters
• Reconcile and validate traders’ records & P&L with statements from clearing brokers and highlight discrepancies daily
• Highlight potential risks of the existing portfolio to management and traders
• Implement risk framework for new products and review existing framework to adapt to the changing market conditions
• Coordinate with technology and quant teams to improve and develop tools/platforms to assess risk efficiently

Requirements

• Education: Currently in the last year of a Bachelor's or Master's program in Quantitative Finance, Financial Engineering, or a related field.
• Proficiency with Python is a must
• Meticulous, possess strong integrity and good interpersonal skills
• Able to work in a dynamic environment

Benefits

• Comprehensive employee medical insurance, covering GP, specialists, hospitalization, and dental
• Daily office-provided lunch
• Access to an in-house gym and shower facilities, plus weekly workout classes
• Fully stocked pantry with breakfast supplies, snacks, and appliances (e.g., stove, steam oven, coffee machine) for everyone to enjoy

How to apply

Interested applicants please submit your CV and cover letter directly to [email protected]

Job Description:

DC Byte is the leading provider of commercial research and consultancy in the field of data centres and digital infrastructure. We are changing how market developments are being analysed and tracked through

our unique property management platforms. We have grown from a concept to a profitable platform and

consultancy in five years, with locations in London, Washington DC, and Singapore.

Our research and team have been quoted by leading publications such as the Straits Times and Nikkei Asia.

Decision makers at global leading firms – ranging from operators, real estate advisors and data centre

operators – use our Premiere Analytics Platform. Our clients are made up predominantly of the leading data

centre operators, REITs, funds, and developers. Our data has been cited in investment decisions by publicly

listed firms, with clients often leveraging our analytics and insights. Our team of analysts are regularly invited

to industry events and investor briefings to weigh in on the industry dynamics and outlook.

We are looking for motivated individuals to join our team and help expand our global offering. Our ideal

candidate would be professional and outgoing, with a passion for international business analysis. The role

offers rapid career progression in a fast-growing global industry, with potential opportunities for travel and

work abroad. Building relationships with our customers and with the data centre community sits at the core

of the role, so interpersonal networking and communications skills are essential.

What your first year as a DC Byte Research Analyst might look like:

First 3 months

· Internal and external training

· Gaining expertise on our Analytics Platform and other company tools

· Gaining expertise on designated market coverage

3 to 6 months

· First client engagements and requests – tailored presentations to investment teams, C-Suite and executives, real estate advisory teams etc.,

· Attending industry events and networking

6 to 12 months

· End-to-end consultancy delivery under guidance from Senior Analysts and team

· Public speaking opportunities/investor briefings to educate various stakeholders/audiences about market dynamics

*Business travel to the designated market is a core part of the role – the timing of this will be dependent on business requirements, industry events etc.

Responsibilities include:

· Maintaining the DC Byte Analytics Platform and ensuring quality and consistency of data within designated markets

· Networking with industry professionals to gather information on existing and future supply and demand, and further understanding of market dynamics.

· Researching data centre development from a variety of news, public filings, and mapping sources.

· Delivering presentations to clients and stakeholders in both public and private forums.

· Delivering bespoke research reports in line with the client’s aims and objectives.

· Providing insight on industry developments to support research, white papers, infographics, and consulting projects.

· Representing the company at international and domestic conferences and events.

Minimum attributes:

· Research competencies – kindly note that this is not a data analytics role, hence experience with analytics tools (R, Python etc.) is not required

· Triangulation of information from various qualitative sources, consideration of industry drivers, market contexts and dynamics, wider geopolitical and economic landscape etc.

· Analytical and critical thinking skills

· Strong interpersonal skills, comfortability with networking

· Good writing and presentation skills for both interpersonal communication and deliverables (e.g., reports, commentaries etc.)

· Attention to detail

· Good attitude and willingness to learn

· Self-starter, proactiveness, adaptability

· Ability to work independently

· Ability to work under pressure and meet deadlines, organisational skills

Preferred attributes:

· Degree in Business, Economics, Real Estate, or experience in an industry analysis/research role preferred. However, interested candidates with degrees in any other fields are strongly encouraged to apply

· Experience managing a research project from scoping to delivery

· Network of data centre professionals across the APAC region

· Multi-lingual –English & Mandarin mandatory. Cantonese desirable too.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

About the role:

This exciting role in the Carbon Trust’s Singapore office has the primary function of supporting the delivery of the broad portfolio of Carbon Trusts advisory work, including corporate decarbonisation roadmap and footprinting projects, large scale Government or donor and philanthropic grant programmes across Southeast Asia.

Example activities that the candidate might get involved in:

1. Developing credible decarbonization targets and a feasible roadmap together with a corporate client’s sustainability team;

2. Improving the enabling environment for Energy Efficiency (EE) by supporting governments to reform of policy frameworks, regulations and standards, develop market enabling financial mechanisms;

3. Working with utilities or governments to chart out pathways and policies needed for retiring their coal power fleets and enabling their renewable energy deployment ;

4. Supporting financial institutions and their clients on the practical steps to raise and grow green financial flows in the market place

This role will form part of Carbon Trust’s delivery team, working closely with colleagues across the Carbon Trust, external stakeholders and broad range of clients. The role also has external engagement responsibilities, including managing relationships with clients, in-country partners and leading discussions with key stakeholder groups as part of project delivery.

This position will also have the opportunity to support the Carbon Trust’s business growth through providing business development and marketing support to the team and to work on other projects with corporates, governments, multilateral and public sector organisations across the Southeast Asia region. The successful candidate will have an understanding of corporate sustainability and green finance frameworks, low carbon and/or energy policy space within Southeast Asia, with a combination of quantitative and qualitative skills.

About us:

The Carbon Trust is a global climate consultancy driven by the mission to accelerate the move to a decarbonised future. We have been pioneering decarbonisation for more than 20 years for businesses, governments, and organisations around the world.

We put impact before profit – and reinvest any surplus into achieving our mission. That means we are impartial, objective and true to our vision - where environmental sustainability and economic realities go hand in hand.

Drawing on a network of over 400 experts internationally, the Carbon Trust guides organisations through their journey to Net Zero. From strategic planning and target setting to delivery, activation, and communication - we provide smarter ways to turn intent into impact.

Main duties and responsibilities:

The role consists of the following activities related to programme/project delivery and management (70% of role):

· Supporting the delivery of projects with corporate clients or governments in a range of service areas, such as organizational and product carbon footprint, assurance and labelling, Science-Based Targets, climate risk and opportunities, analysing existing regulations and best practices and developing progressive policy targets etc

· Conducting primary and secondary data collection (e.g. through interviews, surveys and desk-based research)

· Developing and applying frameworks for analysis and problem-solving.

· Executing analytical tasks on projects, such as market analysis, business and financial analysis and data modelling

· Building and overseeing complex models in Excel

· Communicating findings orally and in writing (e.g. writing reports or producing PowerPoint slides)

· Develop and maintain long-term working relationships with clients and beneficiaries

· Provide programme management office support, project management delivery, financial administration and other ad-hoc support to ensure the highly efficient and profitable delivery of programmes and projects

The role consists of the following activities related to business development (30% of role):

· Support the identification and development of new business and project opportunities for the Carbon Trust organisations across Southeast Asia

· Feed market insights into the wider marketing team and business, to support proposition development and business development

· Write high quality proposals that reflect the needs of prospective clients and clearly describe the Carbon Trust’s methodology and credentials

· Support delivery of global and regional marketing and communications campaigns with Southeast Asia focus

· Prepare engaging and innovative media content for social and other channels, tailored to our target audiences, engaging and innovative

· Create compelling marketing toolkits and case studies, based on local projects and expertise

Key skills we are looking for:

• Excellent quantitative, analytical and problem-solving skills
• Experience of managing research, including defining methodologies and ensuring the quality of outputs
• Ability to grasp and apply technical information across a broad spectrum of markets, industries and organisations
• Excellent Excel skills and ability to organise data for analysis
• Strong oral and written communication skills, including experience using MS PowerPoint
• Strong interpersonal skills, with the ability to build and maintain productive relationships and influence decision-making, tailoring approach depending on the seniority level of business contacts
• Ability to work effectively with colleagues in a team environment, and to work on multiple client projects across a given time period
• Ability to think and work independently, taking the initiative and ‘ownership’ of tasks, having strong organisational and time management skills
• Evidence of experience in corporate sustainability consulting and carbon accounting will be an advantage
• Evidence of experience in communications, marketing, will be an advantage
• Fluent spoken and written English. Proficiency in any other languages used in Southeast Asia would be desirable

Qualifications and experience:

• Degree educated (or equivalent), with preference in business, energy systems, engineering, economics, environmental science, public policy
• Some demonstrable experience gained working either in a relevant role for a government, multilateral or public sector organisation, or as a sustainability consultant working across energy, climate change or corporate sustainability sectors
• Demonstrated knowledge of low-carbon development mechanisms such as energy efficiency, energy transition, renewable energy, carbon markets, etc
• Strong knowledge of Southeast Asia landscape on energy policy, climate change, green finance and environmental sustainability in Southeast Asia

Interested applicants please send your resume to [email protected]

• Microsoft .Net development skills.
• MS-SQL development skills.
• Debugging and troubleshooting.
• L2/L3 support skills.
• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• To enhance existing support processes to maintain/improve service level & quality.

Job Duties:

• To perform KYC due diligence of new relationships and existing clients (periodical revisions) as a Maker or Checker;
• To conduct checks and due diligence on these clients primarily looking out for PEP/Adverse news/information that may be detrimental to the reputation of the bank;
• To liaise and coordinate with Front Office and Client Office Team on the collection of the KYC documents/information;
• To escalate complex cases to APAC Compliance and/or Head Office Financial Security for advice, clarification or validation where applicable;
• To provide guidance and sharing of KYC knowledge to the junior team members in the team and other departments;
• Inputting and Maintenance of the Static Data/Accounts of the Clients into the KYC Database;
• Ensure accurate and proper maintenance of statistics for timely MIS reporting/other ad-hoc reports and perform monthly reconciliation on the KYC Status versus Opened Accounts of the Existing Clients (when required);
• To work with Client Office to ensure deliverables is done in accordance with business’ priority
• To raise escalation early to respective managers when there is seen to be a potential issues
• Involve in active dialogue locally and globally (when needed) and participate in local and global transformation projects
• Participate in discussion and regular calls with stakeholders to go through statuses of Periodic Review cases
• To take part in Projects and perform UAT testing assigned by the Manager

Job Requirements:

• Bachelor's Degree Holder in Banking / Finance / equivalent
• Minimum 2 - 3 years of experience in KYC / CDD, preferably in Corporate Investment

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Responsibilities:

· Supporting full scope of AP processing duties (Covering Singapore, Taiwan & APAC)

· Processing of post invoices, payments , credit notes and clearing of general ledgers using Oracle Cloud

· Expense auditing

· Ensure payments adhere to payment cycle and all transactions are recorded accurately

· Balance sheet reconciliations

· Data entry and management reports

· Assist with process improvement and system automation

· Adhoc tasks as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Minimum 3 years of relevant accounting duties

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Job Duties:

• Assist with day-to-day compensation activities such as reviewing compensation transactions in the HR system, and conduct data analysis and reporting.
• Participate and assist with compensation processes such as bonus planning, annual compensation planning, equity planning, and promotions.
• Conduct market research and analysis to ensure that compensation recommendations are sound and supported by data.
• Provide compensation support to the HR and business as needed.
• Ensure compliance with global policies and guidelines.
• Other ad hoc duties as assigned

Job Requirements:

• Strong analytical skills and proficiency in data analysis tools (e.g. Excel).
• Understanding of compensation principles and practices.
• Attention to detail and commitment to excellence.

Interested applicants please send your resume in MS Words format to [email protected] and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

• As part of Line Management, you will work with different stakeholders within and across divisions to streamline work processes and policies across trade teams. Perform analysis on business flows, identify areas of improvement and opportunities to optimize yield by leveraging on data analytics.
• You will play a crucial role in enhancing our operational efficiency, identifying trends, and providing actionable insights for trade teams. You will be responsible for analyzing vast datasets relating to cargo flow operations and segmentation, vessel and customer profiling, as well as container inventory movement to drive informed decision-making.

Responsibilities:

• Collect, clean, and analyze large datasets from various sources including booking systems, cargo flow modules, management reporting and customer databases
• Develop and maintain data models, dashboards, and reports to visualize key performance indicators (KPIs) for various trade teams to make informed decisions
• Assist with the implementation of eCommerce projects and optimization of corporate systems, data and tools to enhance department productivity
• Identify patterns, trends, and anomalies in shipping data to optimize cargo selections, routing management, and inventory management
• Collaborate with cross-functional teams including ISD, finance, logistics and operations to implement data-driven solutions and process improvements
• Steer improvement mindset and adoption of new technologies & processes
• Present findings and actionable recommendations to stakeholders through clear and concise reports and presentations

Job Requirements

• Bachelor's degree in Maritime, Data Science, Statistics or equivalent.
• Min 2 years of Experience as Business Analyst

Salary range: $4K to $4.9K

Freight Forwarding industry

central location

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Loctaion: Raffles Place

1 year contract

Mon - Fri 9am -6pm

1. User Requirements Gathering:
   • Collaborate with business stakeholders to gather and document user requirements for the core banking system.
   • Conduct workshops and interviews to understand user needs and expectations.
2. Business Impact Analysis (BIA):
   • Write and document the current (as-is) processes to understand existing workflows and identify areas for improvement. Develop the future (to-be) processes that align with the new core banking system, ensuring they meet business objectives and enhance operational efficiency.
3. Functional Specification Document (FSD) Review:
   • Review and provide feedback on the Functional Specification Document (FSD) to ensure alignment with user requirements. Work closely with technical teams to clarify any ambiguities in the FSD.
4. Test Script Development:
   • Develop comprehensive test scripts based on user requirements and FSD. Ensure test scripts cover all functional scenarios and edge cases.
5. Functional User Acceptance Testing (UAT):
   • Coordinate and facilitate UAT sessions with end-users to validate the functionality of the core banking system. Document UAT results, track defects, and ensure timely resolution of issues.
6. Data Migration:
   • Collaborate with the data migration team to ensure accurate and complete data transfer from the legacy system to the new core banking system.
   • Validate data integrity and completeness post-migration.
7. Post-Production Rollout Support:
   • Assist in the planning and execution of post-production rollout activities.
   • Provide training and support to end-users to ensure a smooth transition to the new system.
8. Stakeholder Communication:
   • Maintain regular communication with project stakeholders, providing updates on progress, risks, and issues. Prepare and present project documentation and reports as needed.
9. Risk Management:
   • Identify potential risks and issues related to user requirements and testing, and develop mitigation strategies.
10. Continuous Improvement:
    • Gather feedback from users post-implementation and recommend improvements to enhance user experience and system functionality.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Job Description:

You will be responsible for developing, implementing and maintaining IT applications systems as well as software development. You understand Agile principles, DevSecOps, Microservices and Cloud-based technologies and you will be part of the team to identify and explore suitable technologies and solutions, as well as implementing IT application architectures to meet organisational needs.

What we are looking for:

• Tertiary Qualification in IT, Computer Science, Engineering or related discipline
• Attention to detail with strong analytical, conceptualisation and problem-solving skills
• Ability to work collaboratively in a cross-functional team. Customer-oriented with the ability to understand business needs.
• Good knowledge of applications/system architecture/ developments and implementation
• Strong communication and presentation skills with the ability to influence different stakeholders

Technology stack used:

• Angular
• Java Spring Boot
• Flask
• MySQL
• AWS Cloud

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Responsibilities:

• Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks.
• Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance.
• Manage a team of network, server, and on-site engineers, providing guidance, support, and mentorship to ensure high performance.
• Oversee data center operations, including network security, equipment on-boarding, and contingency planning for critical healthcare IT services.
• Conduct regular service delivery reviews with clients, providing updates, trend analyses, and improvement recommendations to optimize healthcare operations.
• Identify and close operational gaps in service delivery, both internally and with external stakeholders, to enhance the quality of healthcare services.
• Utilize ITIL processes such as incident, problem, and change management to maintain service reliability and quality in a healthcare environment.
• Manage client relationships, ensuring customer satisfaction, effective communication, and long-term partnership.
• Ensure that service delivery aligns with healthcare regulatory and compliance requirements, maintaining strict standards for data security and privacy.
• Balance operational costs with service excellence by monitoring budgets and cost-saving initiatives.

Qualifications:

• Bachelor's degree in Engineering, Information Technology, or a related field.
• Minimum 15 years of experience in IT service delivery, including at least 5 years in a healthcare environment.
• Strong understanding of ITIL frameworks, with hands-on experience managing incident, problem, and change management processes.
• Proven track record in leading teams, driving SLA compliance, and managing escalations in complex IT environments.
• Excellent client relationship management skills, with the ability to build strong partnerships and ensure customer satisfaction.
• Experience with network, system, and database administration, as well as data center management in healthcare settings.
• Familiarity with Agile and Scrum methodologies for operational improvement.
• ITIL certification is preferred.

We are looking for enthusiastic, creative, and skilled Instructional Designers and trainers to join our team. In this role, you will design and deliver engaging courses using hardware e.g. Microbit and software e.g. Python, tailored for young learners. Our programs focus on introducing students to coding, creating digital creation, and fostering a love for STEM.

Key Responsibilities:

• Develop and implement curriculum plans for primary and secondary school students, focusing on engaging, hands-on activities in technology education.
• Deliver dynamic lessons using both hardware and software to teach students to build, code, and create.
• Adapt instructional materials to fit various age groups, ensuring content is accessible and enjoyable for all learning levels.
• Engage students in a positive learning environment that promotes curiosity, teamwork, and problem-solving.
• Collaborate with other team members to ensure alignment on teaching methods, objectives, and tools.
• Market STEM programmes to schools and organisations.

Qualifications:

• Bachelor's degree in Computer Science, or a related field (or with 5 years equivalent experience).
• Experience teaching or designing courses for young learners, particularly in technology, or coding.
• Competent in the use of STEM kits, such as Magicbit or Microbit.
• Competent in the use of programming software e.g. Scratch, Python
• Excellent communication skills, with the ability to engage and inspire students.
• Strong organizational and classroom management skills.

How to Apply:
If you are passionate about education and have a knack for making technology accessible and fun for students, we’d love to hear from you! Please send your resume and a brief cover letter/email detailing your experience and why you’re interested in this position to [email protected].

Overview: We are seeking a highly skilled and experienced IT professional with a strong background in ITIL frameworks and hands-on experience in healthcare environments to join our team as a Senior Healthcare Application Specialist. This role is pivotal in supporting the development, integration, and management of web and mobile applications within hospital and healthcare settings.

Responsibilities:

• Lead the design, development, and deployment of healthcare applications with a focus on ensuring compliance with ITIL best practices and service management standards.
• Collaborate with cross-functional teams, including product managers, UI/UX designers, and quality assurance, to define requirements and deliver scalable, high-performing applications tailored to hospital workflows.
• Implement, monitor, and optimize ITIL processes to maintain service quality and ensure operational efficiency.
• Manage end-to-end application lifecycle, including requirements gathering, solution design, implementation, testing, deployment, and support.
• Perform regular code reviews and mentor junior developers to ensure adherence to best practices, code quality, and consistent delivery timelines.
• Utilize Agile and Scrum methodologies to streamline development processes and prioritize project tasks.
• Troubleshoot and resolve application issues, ensuring minimal disruption to hospital operations.
• Maintain thorough documentation of application updates, enhancements, and incidents, aligning with ITIL standards for incident and change management.
• Collaborate with hospital IT and operational staff to understand workflow needs and ensure that the solutions provided are practical, secure, and compliant with healthcare regulations.
• Continuously explore emerging technologies and industry trends to integrate best practices and enhance healthcare application functionalities.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Over 10 years of experience in web and mobile application development, with a minimum of 5 years in healthcare or hospital environments.
• Strong background in Java, Kotlin, JavaScript, and associated frameworks such as Spring Boot, Struts2, and Hibernate.
• Proficiency in mobile development, particularly Android (Java, Kotlin), and experience with iOS development.
• Proven expertise in ITIL service management practices, including incident, problem, and change management.
• Hands-on experience with integration technologies such as RESTful APIs, SOAP, LDAP, and various database systems like DB2 and SQLite.
• Familiarity with CI/CD processes using tools like Jenkins, Maven, and Gradle.
• Solid understanding of Agile methodologies, including Scrum, and experience in managing sprints and project timelines.
• Excellent communication and collaboration skills, with a track record of working closely with healthcare professionals to develop user-centric solutions.
• ITIL certification is preferred.

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided from basic)
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East / Central areas)
• Salary $2400 - $2800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

As a Digital Manufacturing Senior Analyst, you will support in the definition and alignment of digital aspirations among Fab leadership. In this role you will support in the collaboration, consolidation, refinement, and refreshment of Butterfly portfolio of use cases (source: bottom-up, outside in). You will report to the Digital Strategy Snr Manager and develop the strategies in setting up the approaches (ideation, prioritization, PoC, Scale-up readiness, Scaling and sustain) and operationalize.

Your Job

• Translate high-level strategic goals and objectives into actionable use cases for digital manufacturing initiatives.
• Collaborate among cross-functional teams to ensure alignment between strategic goals and operational deliverables through implementation of Digital manufacturing projects.
• Work with technology partnership group, Fab engineers, data scientists, and specialists to understand and translate technical concepts into potential use cases across the Fabs.
• Develop business cases, financial models, and return on investment (ROI) analysis to evaluate potential investments in digital manufacturing initiatives.
• Conduct technological research and analysis to get updated on the emerging technologies and market trends for potential use cases.
• Support in the strategic analysis to develop, refine, and refresh Butterfly portfolio of use cases.
• Prepare presentations, reports, and other material to communicate findings and recommendations to Strategy Manager, Fab Leadership, and stakeholders.
• Provide analytical support and conduct ad-hoc analysis as needed to support strategic decision-making.
• Provide support to the Strategy Manager in evaluating potential uses cases in the digital manufacturing space.

Oher Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications:

• Bachelor's degree in engineering, computer science, Information Technology, or a related field;
• A minimum of 4 years of experience in project management with a focus on digital manufacturing applications.
• Strong understanding of digital manufacturing technologies including AI, ML, IoT, Robotics, Autonomous Systems, and Automations.
• Demonstrated ability to manage cross-functional teams and stakeholders.
• Excellent leadership, communication, and stakeholders’ management skills.
• Proficiency in project management tools, methodologies, engineering principles related to AI, ML, IoT, Robotics, Autonomous Systems, and Automations.
• Ability to work independently and as part of team.

Preferred Qualifications:

• Master’s degree in engineering, computer science, Information Technology or equivalent.
• Certification in Project Management or equivalent certification.

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.

Optimum Solutions (Registration Number: 199700895N)is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Operations/Process Analysts

• Degree in Business Administration, Information Technology, or a related field.
• Minimum of 5+ years of experience in business analysis, process improvement, or a related field.
• 2+ years Working experience in ITSM- ITService Management OR ITAM -ITAsset Management is a must
• Working experience in streamlining Service Catalogue processes by minimizing reliance on the ITSM tool (no-code/low-code workflows).
• Must have working experience ITSM tools and service management processes for at least 2+ years.
• Experience with no-code/low-code platforms is required.
• Strong analytical and problem-solving skills
• Ability to analyze complex processes and identify areas for improvement.
• Proficient in data analysis and visualization tools.
• Basic understanding of microservices architecture and development is a plus.
• Relevant certifications in ITIL, Business Analysis, or other related areas will be advantageous.
• Previous experience in a similar role within a large enterprise environment is preferred.