Total 6 Director/C-Level it specialist job vacancies in D22 Jurong, Jurong Island, Tuas

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

The Chief Technology Organization:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing, and giving them what they need to remain vibrant and vital.

Job Description:

The areas of focus for the Network Technical Recovery Specialist includes management of network stability across multiple complex platforms. Acts as a focal point for incident troubleshooting in medium/high impacting issues. Network Technical Recovery Specialists are expected to be well versed in numerous networking protocols, technologies and troubleshooting methodology, including the use of proactive and reactive tools. The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large. The Network Technical Recovery Specialist will be considered a subject matter expert in their field and is expected to stay current with various technologies, organizational goals, and industry trends to drive end to end value.

Responsibilities:

• Operational Support of Global Network Technologies
• Lead production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed.
• Identify service impact, interpret monitoring tools, dashboards, and logs; Work with senior team members to validate impacts and communicate all impacts to internal stakeholders and leadership.
• Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled.
• Identify possible production failure scenarios, vulnerabilities, and opportunities for improvement, and take ownership of the escalation and resolution.
• Participate in the documentation of application flows, upstream/downstream impacts during outages, the customer experience in failure scenarios, contacts for various support needs and ensures appropriate documents and wikis are up to date and available for use during triage.
• Accountable for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.
• Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
• Promote and enforce production governance of processes and controls during triage/testing and restoral efforts.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Areas of focus include but are not limited to Incident Management, Incident Restoral, Escalations, and Communications
• Must adhere to Enterprise Standards and Incident Management Procedures
• The ability to assemble professional documents based on existing templates and ability to provide accurate work descriptions with assumptions, and caveats.

Required Skills:

• Experience with Network technologies - WAN, Wired/Wireless LAN, Optical, Public/Private Internet, Routing, Switching, Firewalls, Load Balancing, Proxy, DDI, and AAA
• Experience with troubleshooting complex networking problems
• Knowledgeable on JIRA, Confluence, and experience with Agile framework & SCRUM ceremonies
• Self-starter/self-directed, organized and detail oriented.
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Strong verbal and written communication skills and ability to work with all levels of management.
• Experience aligning actions to business impact and service restoral.
• Understand configuration management with tools such as Forward Networks and HPNA
• Knowledge and experience using (both proactive and reactive) advanced tooling. Inclusive of but not limited to Sniffer/wire Shark, Splunk, SevOne, HPNA, NNMI, OBM, IBM Watson, etc.
• The candidate must have excellent client interfacing skills, strong verbal and written communication skills and ability to work with all levels of management. Candidate should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) to successfully interact and communicate on a global level) if needed

Desired Skills:

• Experience in Networking-related disciplines within a design, implementation, or operations role
• Relevant Industry certifications in Network Technologies
• Cloud or SDN knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
  Experience with SDWAN, preferred if on Cloudgenix.
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development.
• Experience working in an Agile environment.
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience with other network technologiesWAN, MAN, LAN, Optical, Routing, Switching, Proxy/Threat Prevention, DDI, Load Balancing, and AAA
  

The Coca-Cola Company is a 135+ years old total beverage company, offering over 500 brands in more than 200 countries and territories. We’re constantly transforming our portfolio, from reducing sugar in our drinks to bringing innovative new products to market. We’re also working to reduce our environmental impact by replenishing water and promoting recycling. With our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide.

Learn more at Coca-Cola Journey at www.coca-colacompany.comand follow us on Twitter (@CocaColaCo), Instagram (@thecocacolaco), Facebook (@thecocacolaco) and LinkedIn.

Position Overview:

The Senior Director, Customer and Commercial IT, APAC’s role is to lead the APAC team in supporting four operating units in the region in the deployment and adoption of data and technologies to enable our customers in accelerating recruitment and transactions. The role plays a critical role in working with stakeholders in project planning through business opportunity identification, prioritization, strategic guidance and Agile adoption for successful delivery and exploitation of IT solutions and services.

The position will report into the VP of OU Digital and Technology Services for ASEAN South Pacific and will be based out of Singapore.

Key Results

• Deliver scalable solutions that unlock business value, balancing cost, complexity & timely delivery.
• Provide innovative solutions to drive business decisions, automate processes, improve user experience.
• Ensure compliance with both company global technology stack and industry best practices and standards.

Responsibilities:

• Responsible & accountable for leading business digital transformation & solution implementation in the following areas:
• Business to Business (B2B), Business to Consumer (B2C), Direct to Consumer (D2C), Food Service Aggregators (FSA), Online to offline (O2O), Online execution survey (eRED), Payment Solutions, Sales force automation (SFA) & execution, Customer Service Excellence (RED, IoT, Vending machine, cooler, AI/Image Recognition) and Alternative channels & Routes-to-Market (RTM).
• Acting as a liaison between the global product owners, operating unit technology specialists and the operating unit commercial team for the development and implementation of new systems and enhancement of existing systems, translating business requirements into application requirements.
• Conducting cost/benefit analyses for proposed IT projects/products as input to the organization’s IT roadmap.
• Building sustainable relationships with the bottling partner(s) in the BU to drive strategic IT changes.
• Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
• Evaluating new IT developments and evolving business requirements and recommending appropriate systems alternatives and/or enhancements to current systems.
• Identify potential threats for the product delivery and help to remove them.

Job Requirements

• Experience working in a networked and matrix organization.
• Working knowledge or experience in process optimization.
• Proven track record in piloting and scaling IT innovation.
• Ability to manage, mentor and upskill team members.
• Comfortable in both a leadership and team-member role.
• Stakeholder Management experience to senior executive levels. This role will require excellent communication and organizational skills, with the ability to push through ambiguity to align diverse stakeholder groups towards aligned goals.
• Creative problem solver who thrives when presented with a challenge.

Related Work Experience

• 14+ years of IT leadership / management experience.
• Experience working in multinational companies with regional, cross-functional teams is a must.
• Have completed at least one full project lifecycle of IT solution for at least 100 end-users.
• Program management, risk management and business analysis.
• Data, Digital or IT Product Management and Agile/ DevOps.
• Proven track record in piloting and scaling IT innovation.
• Proven analytical skills - can process information quickly to drive decisions in a timely manner.
• Comfort in holding team members accountable for achieving their goals.
• Leads by example, creates a sense of urgency, energy and ownership.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or equivalent required

Core Competencies

• Drives Innovative Business Improvements: Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking.
• Balances Immediate and Long-Term Priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.
• Delivers Results: Focuses on the critical few objectives that add the most value and channels own and others' energy to consistently deliver results that meet or exceed expectations.
• Imports and Exports Good Ideas: Relentlessly seeks, shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others.
• Develops and Inspires Others: Builds and maintains relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments. Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance.
• Lives the Values: Demonstrates the values of The Coca-Cola Company through words, actions, and by example; fosters an environment that reflects

What we bring to you:

• Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Costa Coffee, Innocent, Simply, Fairlife & Topo Chico.
• Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurant
• Purpose Driven: Purpose driven approach that empowers our people to protect the environment and communities we serve while delivering safe & quality products.
• Global Connections: Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others.
• Community of Belonging: We’re an organization that believes our ability to continually grow and build the right atmosphere where people feel safe and empowered, lets you bring your best self to work.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviours – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years.

The University aims to replace current systems with a modern Student Management System (SMS) that enables a seamless, engaging, and empowering student experience. The new system will comprise multiple Commercial-off-the-shelf (COTS) cloud-based solutions, leveraging the rich functionalities of best practices in higher education and aligning with technological advances such as cloud computing, AI-driven capabilities, and mobile readiness. The SMS is expected to significantly enhance operational efficiency in student management.

The role entails managing external vendor staff, internal business users, faculty, and other CITS team members to ensure successful implementation. The successful candidate will join a project management team overseeing multiple projects, including inception, business case approval, tendering, requirement gathering, implementation, and post-implementation support.

Responsibilities:

• Collaborate with business analyst and business stakeholders to source and evaluate technical solutions to construct the business case. The business case will include project timeline, budget, evaluation of solution, ROI, etc.
• Collaborate stakeholders to establish consensus on work stream objectives and deliverables.
• Collaborate procurement team to manage the tender process and be part of the evaluation committee to evaluate the proposal and award the tender.
• Develop the project plan including detailed activities, resources, and timeline, and maintaining project documentation.
• Lead the project team members including business users to deliver the project output including functional requirement, business process maps, testing strategy, test plan, implementation plan and post-implementation support.
• Oversee progress of the activities and conduct regular reviews to recommend schedule changes or resource adjustments.
• Facilitate project delivery and work with internal Business/IT stakeholders and external vendor to establish the desired and stipulated project priority and timeline to meet the business operations.
• Enable change management through facilitating user training and coaching.
• Manage the change request process internally and externally to ensure timely escalation of any issues.
• Be part of support team after project go-live and continue to manage the vendor team to support the business users on long term if needed.

Requirements:

• Bachelor’s degree from a recognised University, preferably in Information Management/ Computer Science/Information Technology/Business Management.
• At least 12 years of IT project management experience, with experience in support and implementation of student management system in the tertiary education sector preferred.
• Possess strong project management skills to effectively manage internal and external stakeholders and deliver the project on time with quality.
• Have a proven track record or prior project experience in delivering large-scale COTS solutions and managing large number of internal and external stakeholders from different departments.
• Be a quick learner to grasp business domain knowledge and effectively lead business users in process re-engineering and other project activities.
• Be results-driven and capable of managing multiple concurrent implementation tracks.
• Have a solid technical background in the latest industry technologies. Knowledge and experience with Customer Relationship Management (CRM) system in higher education is an added advantage.
• Is passionate about creating solutions with a positive attitude to change.
• Act as a collaborative team player, fostering effective communication and collaboration within a dynamic team.
• Excellent communication skills to influence all levels of internal stakeholders and external parties.

The successful candidate will join Centre for IT Services and work closely with Student & Academic Services Department (SASD), Schools and other departments involved in the project.

We are seeking a highly skilled specialist to join our team. The successful candidate will be responsible for IT systems and operations to ensure the reliability, security and integrity of our organization's data and systems.

Responsibilities

• Evaluate, qualify, and manage contracts with partners, vendors, and technology providers.
• Work with vendors to provide operational support and ensure that they meet the contractual obligations and service-level agreements.
• Oversee IT projects throughout the life cycle, from requirements gathering, crafting of contract specifications and procurement to implementation.
• Drive and oversee resolution of operations and support incidents.
• Set direction for continuous improvement of operational procedures and customer experience.
• Recommend enhancements to improve systems availability and performance.
• Develop and maintain a comprehensive library of supporting documentation.
• Formulate disaster recovery and business continuity plans.
• Oversee disaster recovery plan drills and activities to determine if technical criteria is met.
• Ensure compliance with industry regulations and data protection standards.
• Supervise and mentor a team of IT professionals and foster a collaborative and high-performance work environment.
• Stay current with emerging technologies and industry trends, providing insights and recommendations for adopting new technologies to improve IT services.
• Other duties as required.

Requirements

• Degree holder in Computer Science, Information Technology or related field
• Preferably minimum 10-12 years of design, implementation, and operation experience, with good knowledge in cloud technologies and cloud security solutions, infrastructure and network design, servers and storage and virtualisation.
• Well versed in IT Service Management, Project Management and Vendor Management.
• Ability to work in large, collaborative teams to achieve organisational goals, and passionate about building an innovative culture.
• Experience in team leadership.
• Knowledge of IT best practices, security protocols, and compliance standards.
• Strong communication and interpersonal skill.
• Ability to multitask and prioritise with strong sense of urgency.
• Excellent organisational skills and attention to detail.
• Able to work independently and as a strong team player who is proactive, quality-conscious, and results-oriented.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Job Description & Requirements

• Design, improve and oversee the entire technological infrastructure of the crypto exchange.
• Timely fix critical technical issues that would otherwise be detrimental to the organization.
• Make architecture decisions to ensure a strong, stable, and scalable product
• Be in charge of deploying and then maintaining the entire exchange from pre-purchased source code.
• Modify and improve the source code to add new or customized features/functions.
• Leading the development of new products, transforming ideas to logic to code, then being in charge of deployment and testing of the new product, and doing everything in between.
• Supervise, test, and audit system infrastructure and all deployed code, to ensure bug-free functionality, efficiency, and most importantly, cybersecurity.
• Manage all front & back-end development or improvement,
• Work with our product/UI/UX team to constantly improve UI/UX with customer feedback and results from split testing
• Be in charge of building and managing a team of high-quality developers.
• Documenting and improving the company’s technical systems, processes, and procedures
• Researching and implementing new technologies that would benefit the organizationtion.
• Constantly trying to automate manual processes within the organization.
• Review and deploy all money-sensitive code into our production server to ensure utmost cybersecurity and no fraudulent loopholes to access funds that hired developers may put into the code.

Requirements

• Minimum 3 years of blockchain experience.
• Minimum 5 years of experience with any 2 of the following languages with the ability and willingness to learn new languages: Java, Golang, RUST.
• At least 1-year experience of working crypto exchanges OR 1 year of experience running traditional trading systems or forex/equity exchanges
• Ability to conduct technological analyses and research
• Strong interpersonal skills and the ability to share/collaborate with peers
• Ability to hire and manage large technical teams, both front end, and back end, managing applications in all platforms including Web, Android, iOS, Mac, Windows,etc.
• Ability to write, audit and deploy code, and set up proper processes for other people to do this with utmost cybersecurity
• Cybersecurity: Have a strong understanding of crypto-related cybersecurity.
• Creativity: think outside the box and deliver innovative and original solutions
• Tenacious: show determination to succeed and the drive to deliver outstanding results
• Result focused: set performance targets that are ambitious yet realistic and measurable, and manage their achievement in a structured way
• Highest standards: Exceeding expectations is not enough. The CTO needs to know how to supersede even the highest of standards.

Enjoy great career development opportunities in a fast growing company We regret to inform that only the successful candidates will be notified.