Total 5 Director/C-Level it specialist job vacancies in Pasir Ris, North East

International SOS is looking for a Director of IT Operational Excellence and Delivery for the Business As Usual (BAU) Services within the IT Shared Service organization. In this crucial management role, you will be responsible for enhancing and executing operational excellence in the Modern Workplace and Mobility BAU service elements across our global organization, and potentially beyond this domain.

The ideal candidate will have experience in ensuring operational excellence, driving governance across a global organization, and managing various aspects of modern workplace infrastructure. This role requires a strong focus on vulnerability management, device lifecycle management, and optimizing IT systems and processes. You will work alongside the Service Owner for Modern Workplace and Mobility Services, who is responsible for the service's renewal and roadmap. Your role will involve leading day-to-day operations, ensuring operational excellence, and improving the foundations of the MW&M services.

You will collaborate with cross-functional teams, vendors, and business leaders, striving for excellence in service delivery. You will report directly to the General Manager, Group Cloud, Infrastructure, and Operations.

Key Responsibilities

• Team up with the Service Owner for Modern Workplace and Mobility Service and establish a healthy and effective way of working on the entire portfolio for Modern Workplace and Mobility services. This job description is a guide and might need your flexibility for the day to day end tuning.
• Operational Excellence: Own and drive operational excellence across all modern workplace services. Collaborate with the IT Service Management to ensure ITIL processes are operational for all Modern Workplace and Mobility Services.

1. Balancing Business Needs and Security/Compliance Considerations: the teams must strike a balance between meeting business requirements and ensuring security and compliance.
2. Designing Consistent Processes and Systems by identifying and designing consistent tasks, forms, processes, and systems. Standardizing these elements to improve efficiency and reduce variability in their operations.
3. Defining Roles and Responsibilities clearly across teams, partners, regional IT and other stakeholders.

• Service Level Management: Monitor service level agreements (SLAs) for Modern Workplace and Mobility Services. Proactively address incidents, escalations, and performance bottlenecks.
• Vulnerability Management: Oversee Tanium remediation efforts to ensure vulnerabilities are identified and addressed promptly.
• SCCM and Intune Delivery: Manage the delivery and optimization of SCCM and Intune services.
• Cyber Essentials Plus: Ensure compliance with Cyber Essentials Plus standards.
• Active Directory Remediation: Lead efforts to remediate and optimize Active Directory.
• Proof Point Optimization: Optimize Proof Point services for enhanced security and performance.
• Device Lifecycle Management: Standardize laptop setups and manage the entire device lifecycle.
• Nexthink Integration: Integrate and optimize Nexthink for better endpoint visibility and management.
• Mobile Device Management (MDM): Oversee MDM for phones and iPads, ensuring secure and efficient management.
• MacBooks Onboarding: Manage the onboarding process for MacBooks, ensuring seamless integration into the workplace.
• Virtual Delivery Organization: Build and manage a virtual delivery organization across ITSS and business lines.
• Reporting and Analytics: Develop and maintain reporting and analytics to track performance and identify areas for improvement.
• Vendor Coordination: Coordinate with vendors to ensure timely delivery and support of services and manage the agreed SLA. Foster collaborative partnerships to optimize service delivery and innovation.
• CMDB Cleanup: Lead efforts to clean up and maintain the Configuration Management Database (CMDB).
• Standard Operating Procedures (SOP): Review and update SOPs to ensure they are current and effective.
• Innovation and Continuous Improvement: Identify opportunities for process optimization, cost reduction, and performance enhancement.
• Risk Mitigation: Assess risks related to Modern Workplace and Mobility Services and implement mitigation strategies. Eliminate risk by proactive risk and problem management, to increase the operational stability of the landscape.
• Security and Compliance and Audits: support where required the audits on the Modern Workplace and Mobility services.
• Technical Expertise: Stay abreast of industry trends, emerging technologies, and best practices.
• Cross domain work: With the expertise of Operational Excellence and focus on effective and efficient delivery of BAU services, advisory and steering on other IT domains in ITSS is encouraged and might be requested.

Requirements

• A bachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent work experience.
• Relevant certifications such as PMP, ITIL, Microsoft technology or CISSP are advantageous
• Minimum 8 years of experience in technology management and enterprise IT delivery, with a focus on Modern Workspace and Mobility Services.
• Proven track record of leading cross-functional teams and managing vendor relationships.
• Strong knowledge and experience in vulnerability management, SCCM, Intune, and Cyber Essentials Plus.
• Experience with Active Directory, Proof Point, Nexthink, and MDM solutions.
• Understanding the impact of other It domains on enter prise IT delivery, like Networking, Datacentres and cloud as well as application and data management.
• Experience in building relationships with and communicate with vendors with managing the SLA
• Experience in a global operating IT organisation, with stakeholders in several time zones and business lines.
• 10 to 15% of international travel might be required

This position serves as the U.S. State Department seconded official with duties as a Program Director at the Asia Pacific Economic Cooperation (APEC) forum Secretariat, a 21-member international economic organization. The incumbent supervises two Program Executives and takes operational direction from the APEC Secretariat’s Executive Director through the Chief of Staff. The incumbent reports to the Director of the Office of Economic Policy in the East Asia and Pacific Affairs Bureau (EAP/EP) of the State Department.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their resume. Failure to do so may result in a determination that the applicant is not qualified.

• A bachelor’s degree in international relations, political science, business management, public policy, economics or host country equivalent, AND minimum five (5) years of progressively responsible experience in developing and implementing policy, overseeing the planning and executing of multi-faceted international development programs and/or projects in government, international organizations or closely related fields is required, OR
• At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND minimum seven (7) years of progressively responsible experience in developing and implementing policy, overseeing the planning and executing of multi-faceted international development programs and/or projects in government, international organizations or closely related fields is required.
• Must have fluent, strong English oral and writing skills.
• Must be able to communicate effectively both orally and in writing, including the ability to absorb information quickly, prioritize and present relevant information, and to write well and quickly.
• Knowledge of international affairs, with particular emphasis on international organizations.
• Familiarity with political and economic developments in the Asia-Pacific region, and background in economic policy.
• Ability to work well with persons of other cultures and political systems, and with varying communication skills.
• Ability to articulate positions, accommodate other views, negotiate, and build and maintain consensus.
• Ability to develop expertise and provide professional advice to U.S. policy makers, APEC Secretariat leadership, APEC members economies, and APEC fora leadership and stakeholders.
• Ability to envision broad goals, to take initiative and work independently, and to exercise good judgment with minimal direction.
• Ability to work with different and sometimes conflicting demands, and to seek to synthesize responsive solutions.

Additional job details can be requested by emailing [email protected]

Please note:

• Emailed applications are no longer accepted.
• To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
• To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by November 12, 2024.
• Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

Location: Chai Chee

Salary: UP $4500

Have AWS & Bonus

Mon to Fri 8am to 5pm

Responsibilities:

• Supporting and maintaining the office network systems (Microsoft, Lotus Notes, Firewall, Leased / ADSL lines, Web Portal etc)
• Administer Active Directory O365, Hyper-V & VMWare(Windows), Network Servers inclusive of installing Operating Systems & Software, IT Security & Compliance
• Handling & managing Active Directory Server & MS Azure/EMS
• Handling of Infrastructure (Firewall), Servers backup & Recovery.
• Servicing of users requests and providing support for all in-house software & requirements.
• Involve in troubleshooting and resolving of servers & desktops problems.
• Carrying out the upgrading of the office systems (network, servers, desktops & related equipment / software).
• Maintain proper records of all equipment, software, incidents, activities and services provided
• Assisting in the disposing of obsolete, defective or non-serviceable equipment.
• As and when required, will provide briefing to the users on the usage of the office systems (standard applications, office network and related processes).

Requirements:

• Diploma in Computer Science or related discipline.
• Possess 1 year experience as MIS Executive or System Administrator related role.
• Possess knowledge of Microsoft Operating Systems (server & client), AD Server, Office 365 Administration, MS Azure / EMS Implementation, Hyper-V, Lotus Notes / Domino, Backup Application (such as Arcserve, Acronis, Symantec Backup Exec, etc) and other software applications.

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Director, Information Technology @Telco company

Responsibilities:

• Develop IT strategies in alignment with Company business objectives.

• Oversee and ensure proper and continuous support for all Operations and Business applications.

• Develop, enhance, or implement relevant IT and OT policies, procedures / processes taking reference with best industry practices.

• Develop, enhance, and operationalize the IT and OT Disaster Recovery Plan and Incident Response Plan within the Business Continuity Plan.

• Implement cyber security protection, measures, and systems to effectively protect the company against potential cyber threats or attacks.

• Implement systems to enable and facilitate efficient remote work environment for the entire Company.

• Develop the IT human resources and set suitable performance targets / objectives. Conduct appraisals to improve their performance and skill levels.

• Work with Senior Management, Board of Directors, Authorities, and vendors.

• Stay abreast of technological trends and advancements and recommend new technologies that could improve the Company's efficiency and effectiveness.

• Develop and manage the IT and OT budget, ensuring cost-effectiveness and efficiency in technology spending.

• Monitor budget expenses and opportunities for cost savings.

Requirements:

• Degree in Engineering or IT discipline with 5-8 years of working experience in relevant fields.

• Relevant IT, OT and Telco experience.

• Good experience and knowledge in the operation of Telco OSS/BSS.

• Planned and implemented Cyber Security protection measures or schemes.

• Familiar with relevant Standards, eg ITIL or eTOM.

• Program / Project management skills

• Contract negotiation skills

• Write and communicate well in English language.

• Good track record in delivering IT related project /programs of various complexities.

• Strong negotiation, influencing, communication and presentation skills

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Job Responsibilities

• Conduct day-to-day L2 support of banking application software. In case any errors are detected by the bank operations department (L1 support), you are required to find the recovery solution, working together with your colleagues, the outsourcing vendor, the bank IT department, and the counterparty of the head office, if necessary. This may involve overtime work if issues arise after business hours or on weekends.
• Once the bank decides to launch a project for change request functions raised by users, or dealing with End of Life scenarios such as operating systems, database management software, and hardware, you will take on the role of project manager.
• You are expected to manage team members, multiple vendors, and service providers to complete all tasks as required and planned.
• You are expected to proceed with projects by resolving issues, controlling vendors and resources, managing schedules, and preparing reports for management, the bank, and the head office for approval if required.
• You are required to strictly comply with the Mizuho Development Policy and Procedures.
• Coordinate all processes to ensure smooth progress for the bank and developers, vendors, and the head office's relevant development team

Requirements:

• At least 3 year working experience as application software project manager or engineer in banking IT sector.

Other requirements/ skills:

• We seek chief application IT engineer who has following experience, knowledge, and skills:

1. Working experience of application project management at banking IT sector.
2. Developing experience of bank settlement application (SWIFT, GIRO and FAST etc.)

• Knowledge and experience in Java, Oracle and .net, JP1
• Knowledge and experience in HULFT, MQ, SFTP, VMware technology, or network administration will be an advantage.
• Ability to interact effectively across all levels, including the bank IT department, the bank user department, outsourcing vendors, member of head office, will help the candidate perform successfully in the role.
• Coordination skills to handle various parties, such as both local and international clients, vendors and counterparts.
• Certificate of PMP would be advantage.
• Strong interpersonal as well as verbal and written communication skills in English. "