Total 17 it specialist job vacancies in Northshore, North East

Job Overview: We are looking for a proactive and customer-focused Full-time IT Helpdesk Support Executive to join our dynamic team in Singapore. You will be responsible for providing essential technical support, troubleshooting hardware and software issues, and ensuring seamless IT operations. If you are passionate about technology, possess strong problem-solving skills, and thrive in a collaborative environment, we want to hear from you!

Key Responsibilities:

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Respond to and resolve first- and second-level support requests from PC and Mac users, either remotely or in person.

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Assist with the installation, configuration, and maintenance of PC systems, hardware, and software.

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Rapidly assess technical issues, diagnose problems, and identify the best solutions to resolve user inquiries, ensuring minimal downtime for end users.

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Assist with user account management, including password resets, access permissions, and Active Directory tasks.

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Perform routine system maintenance, updates, and ensure system security.

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Escalate complex issues to higher-level support teams or specialists as needed.

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Maintain a high level of professionalism and customer service when interacting with end-users.

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Support other IT projects and tasks as assigned by the IT Manager.

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Ensure adherence to IT best practices, security protocols, and internal guidelines.

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Manage IT assets, software licenses, and the onboarding and offboarding processes for employees.

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Set up and troubleshoot AV equipment, acting as the primary AV support for events and meetings.

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Maintain up-to-date IT documentation, including details on maintenance, updates, deployments, and change requests.

- Degree in Computer Science/ Computer System Engineering/ Computer System & Networks/ IT informatics;

- Report to IT Manager or Technical Director;

- Conduct operation and maintenance on the existing IT web-based System, coordinate with project team and system owner for planning security testing, system bug fixes and possible system improvement or upgrading;

- IT asset / commercial software licenses tracking and setting of IT equipment for HQ and site offices;

- Work closely with third party vendor to ensure system stabilities and IT security, conduct regular preventive maintenance;

- Responsible to manage and maintain the project system including troubleshooting;

- Able to work independently as well as co-operate with project team to ensure the project is running smoothly;

- Familiar with programming language, Postgre SQL/MS SQL Database, commercial cloud system and GCC Cloud is an advantage

Job Summary

We are seeking a skilled IT Business Analyst with a strong interest in analyzing business processes and driving process re-engineering initiatives to enhance operational efficiency.

You will be part of the IT Application team supporting In-house applications.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering,
• At least 3-5 years of experience in delivering and supporting IT applications as a Business Analyst | System Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Knowlege of software development lifecycles and agile methodologies;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• Agile / Scrum certified;
• CBAP (Certified Business Analysis Professional) certification.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

The Ocean Pricing Specialist is to support the Pricing head and work closely with Tender Management, APAC countries, Product Management Ocean, Regional Pricing counterparts, and Key Account Management on the pricing aspect of the RFQ.

The position shall:

• Ensure complete and competitive pricing from Asia Pacific region
• Support new pricing process, standards and quality
• Support Pricing head in customer meetings/negotiations as required

The Pricing Specialist is responsible for:

• Translate and cascade global/Regional pricing instructions into RFQ pricing instructions for involved country pricing teams
• Checking for completeness and correctness of country submissions in accordance to customer service requirements
• Reviews and benchmark pricing received from the countries to ensure competitive submissions to the customers
• Handle pricing inquiries from countries
• Comprehensive translation from internal pricing file to external customer file
• Ensure timely, competitive and complete submission of RFQ rate cards and other requirements to Tender Management or APAC/Global Pricing Lead
• Monitor and follow up on bid status and results
• Support agreed pricing process, data quality and compliance
• Upload pricing team’s performance and support pricing head in the quality assessment of the countries
• Work with and keep updated with pricing relevant software e.g. GTP, SPACE, RCM

Skills Required:

• Strong computer skills, especially in Microsoft Excel (Pivot table, V/H-Lookup etc)
• Experience in managing an RFQ
• Knowledge of forwarding business
• Good project management skills to stay on top of multiple deadlines for multiple bids in parallel
• Good communication and interpersonal skills to properly engage with country pricing teams of different cultural backgrounds
• Strong analytical mind ideally paired with operational experience to be able to quickly understand and challenge country bid input
• Ability to work under pressure to cope with periods of high workload and tight timelines
• Proven ability to work independently and as a team member
• Willingness to work overtime

Experience and Qualifications:

• Completed University degree / Polytechnic / Industry apprenticeship
• Minimum of 2 to 3 years of experience in Ocean Pricing, RFP/RFQ management

Why DB Schenker?

* Competitive salary package
* Opportunities for career growth and development, both locally & internationally
* Supportive and collaborative team environment
* Access to company-wide training programs and initiatives

What’s Next?
Interested in this unique job opportunity? Submit your application today!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

A DAY IN THE LIFE AS COFFEE SPECIALIST

You will create a delightful customer experience for our customers by ensuring that the maintenance of the boutique appearance are in accordance to the company policy (well-ordered, correct equipment, properly presented), ensuring that the display cubicles are filled with capsules, machines and accessories on a daily basis, welcome the Boutique clientele and identify their needs and to advice both prospects and Club members on Nespresso products and services. You will also need to initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products and maintain a pro-active approach towards the customers and to maximise the sale of all the Nespresso products presented in the Boutique (coffee, machines and accessories). As the Coffee Specialist, you are part of the team to ensure boutique operations excellence are being maintained such as compliance to the correct opening / closing of the Boutique procedures and payment are made in order based on a defined procedure. You will contribute actively to achieve individual and boutique targets.

WHAT MAKES YOU SUCCESSFUL

• Excellent proficiency in English is essential.
• Experience in working with High end/luxury/premium FMCG or retail brands would have an added advantage.
• Preferable with at least 2 years of experience in direct customer sales and/or 2 years of experience in supervising/coaching a team
• Must have a strong work ethic, integrity and total honesty (transparency and trust)
• Service-oriented
• Have passion to constantly update oneself with our Sales Guidance
• Curiosity and ability to generate creative ideas
• Able to communicate complex messages in a simple way
• Energized by tough challenges and is a team player

JOB SUMMARY

We're in search of a dynamic Technical Specialist/Assistant Engineer who's driven and skilled to join our team. Your main responsibility will be to offer technical assistance to both contractors and customers, ensuring our systems run smoothly. If you excel in fast-paced settings and love tackling challenges, this role is perfect for you.

We offer comprehensive on-the-job training to enhance your skills and knowledge, ensuring you stay up-to-date with the latest industry advancements. At our company, we believe in providing a supportive and nurturing environment that encourages personal and professional growth.

JOB RESPONSIBILITIES

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.

• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.

Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

EDUCATION and EXPERIENCE

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.

• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous.

JOB-RELATED SKILLS & PRE-REQUISITES

• Good command of English, speaking and writing and computer literacy.

• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.

• Excellent communication and interpersonal skills to effectively interact with contractors/customers, providing them with the best possible technical support.

• Strong analytical thinking to diagnose and resolve technical issues promptly and efficiently.

• Possess a valid Class 3 or 3A driving license, which will be an advantage.

Able to work both independently and collaboratively as a valuable team player.

Key Responsibilities and Attributes :

Duties include providing support security infrastructure, which includes firewall, proxy, and remote access systems.
Investigation, documentation, and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems.
Escalation of issues to and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams.
Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.
Desired platforms/skills include:

Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Check Point Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, Palo Alto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.
Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary, strong verbal and written skills are also desired.

Special Skills:
Specialists are required to analyse customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.
Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.
Relevant certifications preferred: Checkpoint/Palo Alto/Juniper firewalls.
Years of Related Experience: 2-4 years

We are seeking a motivated and detail-oriented Specialist in Lead Generation to join our team. This role is critical in identifying and qualifying potential and leads to business growth. The ideal candidate will have strong communication skills, a proactive attitude, and a passion for generating high-quality leads that align with our target audience.

Job Description:

· Conduct market research to identify potential clients, industries, and key decision-makers.

· Utilize tools such as LinkedIn, CRM systems, and online databases to gather contact information

· Identify suitable tenders through government and private company tender portals

· Assess and quality leads based on predefined criteria to ensure alignment with the company’s target market.

· Use outbound techniques like cold emails, calls, and social media outreach to engage prospects.

· Maintain accurate and up-to-date records of leads, interactions, and outcomes in the CRM system.

· Analyze data to track trends, success rates, and areas for improvement.

· Work closely with the sales and marketing teams to understand campaign objectives and provide feedback on lead quality

· Support sales team efforts by transferring qualified leads promptly and effectively.

· Assist in executing lead-generation campaigns through various channels such as email, social media, and digital marketing

· Monitor campaign performance and optimize approaches for better results.

· Prepare regular reports on lead generation activities, including the number of leads generated, qualified, and converted.

· Provide insights and recommendations to improve lead generation strategies.

· Utilize industry knowledge to provide consultative sales guidance and build credibility with clients.

· Monitor and analyze sales performance against targets and KPIs.

· Prepare regular sales reports and present findings to senior management.

· Implement corrective actions and improvements based on performance analysis.

Qualifications:

· Diploma or Bachelor’s degree in Marketing, Business Administration, or a related field (preferred but not mandatory).

· Proven experience in lead generation, sales, or marketing (minimum 1-3 years).

· Proficiency in CRM systems (e.g., Salesforce, HubSpot).

· Familiarity with lead-generation tools like LinkedIn Sales Navigator, ZoomInfo, or Apollo.

· Basic knowledge of email marketing tools and analytics platforms.

· Excellent communication and interpersonal skills.

· Strong organizational and time-management abilities.

· Analytical mindset with a focus on data-driven decision-making.

· Self-motivated and goal oriented

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

As the E-Commerce Specialist for digital marketplaces, you are able to deliver results in local digital marketplaces and drive positive digital shopping experience.
You understand digital marketplace trend, consumer shopping behaviour and understand the sales funnels stages. You will be working with the product and marketing team closely to ensure the day-to-day operations of ASUS eCommerce platform.

You will also assist the Digital Business Manager to work towards the growth of ASUS Digital Business in Singapore.

The Responsibilities –

• Assist in the planning and execution of the marketplace strategy to achieve business goals
• Ensure positive digital shopping experience with customised and accurate product content and information
• Identify industry and marketplace best practices and lead growth initiatives across marketplaces
• Engage with marketplaces to develop strategic initiatives that enhance growth of brand share and revenue
• Responsible for all performance metrics including store visits, page views, add-to-cart rate, followers' acquisition, conversions, average order value, transactions and revenue
• Manage and develop relationships with our fulfilment partners, including influencing and educating them on ASUS’ products
• Work closely with cross-functional support team including product and marketing to ensure efficient and effective execution of promotional or product campaigns
• Analyse data, trends and performance to report on business figures internally and take ownership with the leader of your vertical, developing deep insights and providing actional recommendations
• Serve as a liaison with fulfilment partners, regarding new product launches, promotional campaigns, inventory management
• Providing support escalation and resolution for customer enquiries to ensure positive customer engagement and experience.

The Requirement –

• Deep knowledge in e-commerce across digital channels, marketplaces, traditional online retailers and social commerce
• High attention to digital commerce trends and strong understanding in selling in digital marketplaces
• Experience in working with resellers, distributors or fulfilment partners
• Deeply data-driven with proven analytical and numerical prowess; versed in store analytics and proficient in analysing data for decision making
• At least 3 years of experience in e-commerce and account management related roles

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

Overview

The Director of IT Planning and Business Relationship Management at MUFG Bank's Systems Office for Asia (ASO) in Singapore is a high-level leadership role responsible for strategic IT planning, performance monitoring, stakeholder communication, and team management. This role requires a seasoned professional with extensive experience in strategic planning, IT initiatives, business relationship management, and team leadership. The Director will oversee a team of over 10 professionals, ensuring alignment with the organization's strategic goals and fostering a collaborative and high-performance work environment.

Job Responsibilities

Strategic Planning and Execution

o Develop and promote comprehensive business plans and strategies.

o Collaborate with stakeholders, including the Head Office in Tokyo and APAC management, to ensure cohesive strategy development and execution.

o Propose and evaluate innovative IT initiatives in collaboration with SMEs.

Performance Monitoring and Reporting

o Develop and monitor key performance indicators (KPIs) of ASO to track the progress and success of IT initiatives.

o Prepare detailed reports and presentations for management, providing insights and recommendations based on data analysis.

o Generate monthly IT reporting and forecasting for submission to the Head Office, and assist in creating reports and presentation materials for executive meetings.

Strategic Partnership and Ad-hoc Support

o Act as a strategic partner to ASO management, providing proactive support in organizational strategy development and ad-hoc tasks.

o Evaluate and propose improvements to the organizational framework.

o Ensure timely responses to emerging issues, contributing to ASO's strategic direction.

Stakeholder Communication, Coordination, and Business Relationship Management

o Establish and maintain business partner relationships, with a deep understanding of business and IT needs.

o Plan to implement new, or improve existing business and IT services, by pursuing the newest technology and cost-effective methods.

o Understand business needs and reflect them in the IT strategy to ensure alignment and support for business objectives.

o Manage IT-related meetings and committees, coordinating IT strategies across APAC managements.

Team Leadership and Development

o Lead and mentor a team of over 10 professionals, fostering a collaborative and high-performance environment.

o Provide guidance and support for team members' professional growth and development.

High-Level Management

o Oversee the IT Planning Team and Business Relationship Management Team, ensuring alignment with organizational goals.

o Manage and coordinate team activities for effective project and initiative execution.

Job Requirements:

• Minimum 10 years of experience in IT planning and development within the banking industry, with at least 3 years in IT planning.
• 3 years in the upstream processes of system development or business relationship management with experience in developing, promoting business plans and strategies, and coordinating with stakeholders from other regions and departments.
• Minimum JLPT N1 Certification or a degree in Japanese university or equivalent is required to interpret and communicate requirements to the Tokyo Head Office, where primary business communication is in Japanese and work in partnership with the senior management.
• Experience leading a team of at least 5 members.
• Strong leadership and people management skills, with the ability to inspire and develop talent.
• Excellent analytical and problem-solving abilities, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Proactive, responsible, and able to work independently.
• Fast learner with a hands-on approach to problem-solving.
• Familiarity with IT strategy and the implementation of new technologies is preferred.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068504

Job Description

We are an established e-commerce company that is looking for a talented and dedicated warehouse assistant to join our e-Commerce logistics team. If you enjoy a fast-paced job and like a challenge, we'd like for you to apply.

JOB RESPONSIBILITIES

• Pick and pack outgoing orders
• Receive and unpack incoming goods
• Racking of incoming goods (No Forklift required)
• Stock Take
• Maintain good housekeeping in the warehouse
• Perform any other duties assigned by the superior based on warehouse needs

Requirements:

• Good command of the English language.
• Must be able to work in a fast-paced warehouse environment.
• Physical work involved. Must be able to carry 5-15kg load.

Candidates with less experience will be considered junior warehouse assistants.

Interested candidates, please send in your resume with the following details: Expected salary, Notice Period, Last Drawn Salary, Reasons for leaving your past jobs.

Responsibilities:

• Establish, document, and maintain robust service delivery processes.

• Ensure compliance with all relevant internal and external policies, procedures, and regulations.

• Conduct regular process reviews and audits to identify and mitigate risks.

• Develop and implement process improvement initiatives to optimize service delivery.

• Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

• Develop and maintain a risk register for DCS services.

• Ensure appropriate controls are in place to manage identified risks.

• Support regular DCS systems risk assessments, compliance audits and reviews.

• Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

• Develop and manage the DCS service budget.

• Monitor and control service costs to ensure they are within budget.

• Prepare financial reports and analyses for management review.

• Build and maintain strong relationships with stakeholders.

• Communicate effectively with all levels of the organization.

• Proactively identify and address stakeholder concerns.

Required skills:

• Years of experience in IT service management or in Tech Risk with a focus on governance and control within an IT enterprise environment

• Relevant industry certification (e.g: ITIL, Six Sigma, COBIT)

• Solid writing, documentation, interpersonal and communication skills.

• Experience in the areas of Risk Management, IT audit or IT security is an added advantage

• Prior working experience in banking or financial institutions would be an added advantage.

• Good understanding of MAS or APAC financial regulators technology risk guidelines or mandates would be valuable.

Authentication Platforms Integration - Analytics and Operational Assurance team is responsible for the integration of the Authentication platforms infrastructure for the purposes of Observability, Analytics, and Monitoring. This role is part of a larger global team responsible for managing the integration of authentication platforms that are leveraged by all businesses across Citi.

Key Responsibilities

• Work with production support teams to identify all observability requirements for development, testing and production, including:Gather monitoring, analytics requirements, including both dashboard and report visualizations
  Develop a solution using existing tools for meeting these requirements
  Implementing these solutions, including documentation and knowledge transfer.
  
• Perform post-deployment testing of solutions in individual environments.
• Troubleshooting incidents and problems in a timely resolution as defined in SLAs.
• Capacity, Performance and Stability validations.

No scheduled on-call requirements, but some ad-hoc requirements to resolve critical issues during weekends and outside working hours expected.

Experience and Skills

Must-have Skills:
3+ years’ relevant industry experience in:

• Bachelor's Degree (Engineering, Mathematics, or IT related field) or equivalent work experience.
• Experience with critical production support, upgrades, and project lifecycle/ SDLC processes.
• Well versed with creating Python scripting and/or Shell scripting.
• Knowledgeable in Observability fundimentals and principles

Desired Skills:

• Well versed in AppDynamics or similar Observability Platform.
• Conversant in Linux-based environments (preferably RHEL) that includes being conversant in terminal commands and developing shell scripts.
• Familiarity with IT Service Management processes and tools such as a Service Now.
• Exposure to one or more of the following:Splunk queries/processing language
  Platforms such as Angular or Tomcat
  BI product such as Tableau
  Autosys scheduling and promotion.
  Github/Bitbucket for source code management

This is a 1-year contract.

Responsibilities:

• Provide procurement support to cross functional teams in APAC, including contract guidance, sourcing, and third-party assessments
• Create and manage purchase orders our in-house Purchasing tool and track them to completion
• Manage manual onboarding of new suppliers/vendors
• Vendor query management - main POC for vendors and liaising with procure to pay (P2P) teams for invoice/payments issues
• Stakeholder management - main POC and escalation point for APAC queries with central internal teams
• Ensure compliance with purchasing and finance best practices
• Work with managers to ensure completion of Statement of Work documents where required by contract team
• Partner with Accounts Payable to resolve defective invoices
• Partner with Finance on the team’s projected spends, ensuring accuracy in monthly accruals and budget reallocations on a quarterly basis
• Analyze reports and provide budget updates to the directors on a monthly basis and ensure that teams are on track to spend
• Work with teams to provide budget forecast on a quarterly basis

Requirements:

• Experience of purchasing and budget management
• Advanced Excel, Outlook user
• Ideal candidate will have excellent written and verbal communication skills and the ability to work and communicate effectively and succinctly with people at all levels
• Project management experience - especially handling a large volume of projects in various states of completion
• Must have a high level of professionalism and integrity with the ability to work with confidential information

• Highly motivated team player that can work well under pressure
• Ability to thrive in a fast‐paced environment with minimal supervision
• Experience working cross-functionally and consulting with internal business clients
• Experience driving change and improving end-to-end processes