Total 22,049 it specialist job vacancies in Singapore

Description;

Perform full facial, slimming, hair removal, and/or wellness treatments for the customer.

Provide basic professional skin or body analysis and consultation.

Handle customer enquiries, booking of appointments and receive customers upon arrival.

Identify customers’ needs and recommend suitable products and treatments to customers.

Keeping good relationships and building a rapport with clients to ensure retention and referrals.

Requirements:

Min 3 years of related working experience required.

A candidate who has a beauty/beautician-certified certificate will be an advantage

Team player, passionate to assist customers to achieve their goals.

Willing to learn, positive working attitude.

Good interpersonal skills, customer oriented.

East

Job Description:

- Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.

- Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.

- Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external to Thermo Fisher.

- Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.

- Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.

- Maintains professionalism in working relationships with team, customers and others within the company.

- Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.

-Ad-hoc tasks/duties assigned by Superior

Interested candidates please email your resume to [email protected]

Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Summary:

• Basic up to $3500 + commission (Gross can be up to $5000)
• Yearly performance bonus (Up to 4 months)
• Car allowance $500 (Transportation reimbursement provided for salesman without a car)
• Petrol allowance $500
• Office season parking provided
• 5 days work week
• Office hours 8.30 - 5.30pm
• Salesman - Hunter type
• Products & Services: Lock, automatic doors, security doors

Key Responsibilities:

• Identify new business opportunities and oversee the successful development and launch of new product initiatives
• Ensure a constant flow of new business activity while maintaining existing business level
• Set pricing levels and strategies in co-ordination with the management
• Monitor and report market trends and competitor activity
• Responsive to both external and internal customer needs and assist in resolution
• Present and demonstrate the products features in front of customers
• Deliver accurate sales and budget forecasts
• Other relevant ad-hoc duties

Key Requirements:

• With past experience in similar industry or constructios background
• Sales driven (Hunter)

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Salary: $2000

Working Hrs: 5 days office hours

Location: Changi

Duration: 6 months

Job Scope:

• Develop and foster strong relationship with key account.

• Serve as the key liaison person between client and internal departments on request and issue resolution.

• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.

• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.

• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.

• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.

• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.

• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.

• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan

• Establish appropriate safety stock level meeting required service levels.

• Drives continuous improvement initiatives to meet inventory goals

• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.

• Effectively use ERP system to manage high number of material SKUs.

• Review work processes and initiate process improvement plans.

Job Requirements:

- Min. A level/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Requirements:

Poly education and experience in auto gate, PLC, Responsible for installation, maintenance,

troubleshooting and repair of automatic gates, gate access controls, road blockers and related equipment. Proficient in Programmable Logic Controller (PLC) programming

At least 2years of experience

Kitchen helper

employee is a ramen restaurant, washing dishes, cooking noodles, cutting side dishes

At least 3 years of experience

Provide professional beauty treatments for customers.

Answer customers' inquiries about beauty treatments and products.

Establish good relationships with customers.

Assist in the daily operation of the store and keep the store clean.

At least 4 years of experience in the beauty industry.

Interested in the beauty industry and passionate about work.

Responsible, friendly and polite, hardworking, and team-spirited.

Good service attitude and communication skills.

Description

• Performing different types of massages, and wellness therapies.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Requirements:

• At least 2 years of experience
• Relevant Massage Certificate or Diploma is a plus.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Exceptional customer service skills.

Summary:

• Car rental service provider
• Basic up to 2.8k + rolling commission + incentives (Gross can be up to 6k+)
• Location: MacPherson
• 5 days work week @ 8.30 - 6.00pm
• Experience in sales in any industry welcome to apply

Key Responsibilities:

• Research and identify potential customers through various channel
• Present and demonstrate the products to potential clients
• Renew contract for the existing clients
• Build and maintain strong, long term relationships with clients by providing exceptional service and support
• Continuously learning about the products offered by the company to effectively communicate their value to the customers
• Conduct market analysis to identify automotive trends and competitive positioning
• Other ad hoc duties

Requirements:

• Possess experience in sales (in any industry)

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Duties and Responsibilities:

• Assist clients with Novation Agreements and maintain contracts/POs in SAP.

• Source and notify clients of tender/quotation opportunities.

• Support clients in document submissions and ensure compliance with deadlines.

• Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.

• Handle extension requests for tenders/quotations.

• Conduct ingredient checks and consult with the regulatory team as needed.

• Ensure submission copies align with client information and clarify discrepancies.

• Encrypt and send LOAs and contracts to clients.

• Assist with GPO post-tender queries and resolve invoice discrepancies.

• Record quantities accurately in SAP and seek client agreement for invoice settlements.

• Handle permit applications and product recalls.

• Ensure excellent customer care and assist with product/customer complaints.

• Monitor service level reports and implement improvement plans as necessary.

• Support internal and external audits.

• Provide training for the team as needed.

Job Requirements:

• Minimum Diploma

• Experience in a supervisory and tender management role.

• Customer- focused with a pleasant disposition.

• Team player with a positive attitude.

Interested candidates, do submit your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Performing different types of massages, and wellness therapies.
• Communicating with guests during massages to adjust massage techniques as required.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Requirements:

• Relevant Massage Certificate or Diploma is a plus.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.
• At least 3 yearsofexperience

Job Description & Requirements

· Provide consistent professional spa massage (either body or foot) in accordance with spa standards.

· Ensure high level of service standards

· Responsible for the maintenance of cleanliness and neatness of the spa facilities, Treatment rooms and other parts of the spa.

· Handle customer queries and concerns efficiently and politely

· Follow and comply with the instructions given by Spa Manager

Requirements

· At lesat 2 years of experience

· Preferably with certificate or massage certification

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Pleasant personality and hardworking

About CAD-IT:

Established in Singapore in 1991, our vision is to be the preferred Industry 4.0 partner to our valued customers and a key global contributor to the successful use of innovation and technology. Our mission is to provide world-class Industry 4.0 solutions, thereby helping our customers and their supply chains achieve greater innovation, quality, productivity, reduced costs and time-to-market, whilst being good stewards of the resources that are entrusted to us.

Position Overview:

The Vice President of Sales will be responsible for defining, leading, and executing the overall sales strategy to achieve both short-term and long-term growth objectives. This is a senior leadership role that requires a proven track record of developing and executing high-impact sales strategies, managing large sales teams, and driving business performance at scale. The ideal candidate will possess strong leadership capabilities, an entrepreneurial mindset, and the ability to influence decision-making across multiple levels of the organization.

Key Responsibilities:

Sales Strategy and Leadership:

• Develop and execute comprehensive sales strategies that align with the company’s overall business goals and growth targets.
• Lead the entire sales team which include sales managers and representatives, fostering a culture of performance, collaboration, and continuous improvement.
• Drive sales targets and quotas, ensuring alignment with revenue and profitability goals.

Team Management and Development:

• Recruit, mentor, and build a high-performing sales team.
• Provide coaching and professional development opportunities to ensure the team's success and career growth.
• Create and implement effective training programs and performance metrics to drive sales excellence.

Revenue Growth and Market Expansion:

• Identify new business opportunities and market trends, positioning the company as a leader in the industry.
• Collaborate with marketing, product, and other departments to drive customer acquisition and retention strategies.
• Cultivate relationships with key clients, partners, and stakeholders to expand the company’s market presence.

Sales Performance and Reporting:

• Establish and monitor sales performance metrics, ensuring accountability for sales team results.
• Analyze sales data and trends to provide insights and recommendations for optimizing sales strategies.
• Regular reporting of sales performance to the top management.

We would love to hear from you if:

• You possess minimally a Bachelor’s Degree in Engineering (Electrical, Electronics, Telecommunications, Mechanical, Mechatronic, Electromechanical) or equivalent.
• 10+ years of progressive sales leadership experience, with at least 5 years in a senior management or executive sales role.
• Proven track record of success in driving revenue growth, managing sales teams, and achieving high sales targets.
• You have knowledge in Product Design, Manufacturing Process, FMEA, DOE Optimization, Root-Cause Analysis, Six-Sigma or TRIZ methodologies.
• You have a strong grounding in and the ability to apply PLM/CAD/CAM/CAE (FEA, CFD) in solving industrial problems.
• You have the ability to build relationships with prospective customers through the use of various prospecting techniques.
• You are professional, with a strong sense of ethics and morals.
• You are self-motivated.
• You have exceptional leadership, communication and interpersonal skills, with the ability to influence at all organizational levels.
• You are confident working in a fast-paced environment.

What would you get?

• Competitive salary and performance-based incentives.
• Opportunity to make a significant impact at a high-growth company.
• Collaborative and innovative work culture.
• Discretionary Yearly Bonus.
• Opportunities for personal and professional development.

CAD-IT rewards employees in various ways based on their role, contribution and performance. We believe in training and developing our employees to help them achieve their fullest potential.

• Room vacuum cleaning
• Clearing of rubbish bin
• Dust cleaning
• Curtain dust removal and cleaning
• Table cleaning
• Experience in cleaning or housekeeping.
• Reliable and punctual

• Experience as a salesperson is preferred
• Responsible for daily display and sorting of goods
• Responsible for explaining the use and functions of the instrument to customers

Description;

Perform full facial, slimming, hair removal, and/or wellness treatments for the customer.

Handle customer enquiries, booking of appointments and receive customers upon arrival.

Identify customers’ needs and recommend suitable products and treatments to customers.

Requirements:

Min 3 years of related working experience required.

A candidate who has a beauty/beautician-certified certificate will be an advantage

Team player, passionate to assist customers to achieve their goals.

Good interpersonal skills, customer oriented.

· At least 3 years of experience

· Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

· Work as a team and cooperate with other colleagues

· To perform foot reflexology treatments following the established protocols, and allotted treatment times.

· Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

· Background in holistic healing, such as meditation and aromatherapy, is a plus

· Follow company rules and regulations

· Keep all the confidentiality of the company as well as the customers

· Manual dexterity

· Keep the house clean

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

The role of EHS Specialist / Senior EHS Specialist to cover our sites at Tuas view, Ave 20 lab, Ave 8 Warehouse, TCM Micron and TCM Siltronic.
Objective is to ensure all sites are meeting regulatory requirements and EHS programs are implemented across the sites.

Position Purpose:

The purpose of the position is to:

• Ensure that corrective actions are taken for all findings and observation, and incidents are investigated thoroughly to identify the root cause.
• Support arranging statutory medical examination and training requirement.
• Review risk assessment and facilitate internal ISO 45001, 14001 and SS651 audits.
• Lead the Company emergency team and facilitate necessary audit and training.

Major Position Responsibilities:

• Develop and implement EHS program and EHS Culture initiatives for facilities.
• Conduct audits and inspection to identify the potential hazards and ensure corrective actions.
• Ensure compliance with local EHS legislation and company internal requirements.
• Ensure EHS programs are align with corporate EHS policies, objectives & targets, ISO14001, ISO45001 and SS651 requirements.
• Collaborate with cross functional teams to promote EHS best practices and lead the risk assessment for the facility.
• Lead the Certified Emergency Response Team (CERT) requirements in all the facilities (incl routine inspection, training, and audit)
• Lead in workplace incident investigation and Root Cause Analysis (RCA) to ensure corrective and preventive actions are adequate.
• Support Industrial Hygiene and Environmental monitoring activities in the plants, labs and warehouses.
• Drive ‘green’ environmental initiatives, ergonomic projects, and continuous improvement projects in the facilities
• Identify training requirement and conduct/ arrange necessary training.

Performs other duties as assigned by Senior EHS Manager

Qualifications and Experience:

• Bachelor’s degree or Diploma in related field (safety, environmental, chemical engineering, or equivalent).
• 3-5 years of experience, preferred experience in electronic, semiconductor, chemical, pharmaceutical industry, or similar manufacturing environment.
• Proficient in Microsoft Office & Teams.
• Good knowledge of Singapore environmental, occupational safety and health regulations.

Skills and Abilities / Core Competencies and other information:

• Business – Able to work across functional areas and levels of the organization, project team organization and building, problem recognition and solving.
• Behavioral – Positive attitude, Proactive, Self-motivated and ability to work with limited supervision, strong written and oral communication skills.
• Able to differentiate color for work purposes
• Liaise and coordinate with different functional departments and members.

Candidates with more than 5+ years of experience may be considered for Senior EHS Specialist Position.

• Working location: Pasir Panjang Road, Mapletree Business City
• Working Days: 5 days work
• Working hours : 9am - 6pm
• Salary Range: $3000 to $3600

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures to protect organizational assets.
• Ensure compliance with PDPA, cybersecurity frameworks, and ISO 27001 standards.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with organizational goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Master’s degree in IT Management.
• Minimum of 8 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage, ITIL, ISO 27001, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA and CCNP. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

IT ASSISTANT

Qualifications

· Fresh ITE Graduate / IT Diploma with knowledge in design, PHP, CSS, HTML and CMS is a plus.

· Maintain hardware and software of in-house systems;

· Able to handle Windows/Server administration;

· Website and graphics design;

· Multi media savvy;

· Well versed in MS Office;

· Positive attitude

· Reporting to IT Administrator

Responsibilities

1. Monitor system performance and ensure network, system, and endpoint security

2. Maintain internal applications such as door access , parking, telephony systems

3. Maintain CCTV and WIFI system network

4. Provide end-users and customers remote and onsite technical support, addressing hardware, software, and network issue

5. Track technical support issues and resolutions in the ticketing system

6. Maintain up-to-date network diagrams, floor plan and technical documentation

7. Any other ad-hoc duties as required by the company from time to time

5.5 day week (excluding public holidays).

We have medical & dental benefits, medical leave and annual leave encashment, and also REVENUE sharing. Salary S$1,800 ~ 2,200pm.

Please email CV with recent photo & expected salary to: [email protected]

Responsibilities:

• Provide day-to-day technical support and trouble-shooting of hardware and software in relation to POS system, Retail Inventory System, IT Security System and Office Automation System
• Provide system roll-out support and user training
• Set up and maintain servers/PCs and networking equipments
• Prepare and monitor IT Budget
• Manage hardware and software vendors.

Requirements:

• Higher diploma or degree holder in Information Technology or related field
• Minimum of 4 years experience in Application Support and User Training
• Experience in RDBMS such as Sybase ASA or SQL Server
• Knowledge in POS and Retail Inventory System is an advantage
• Experience in providing WAN/LAN administration and support
• Experience in administering and maintaining the Active Directory (AD) environment, including user accounts, group policies, and domain controllers
• Experience in managing and maintaining the VMWare infrastructure, including virtual machine deployment, resources allocation, and performance optimization
• Experience in configuring, monitoring, and troubleshooting UTM firewalls
• MCSE holder is preferable
• Strong interpersonal and communication skills with vendors and users from different levels
• Able to work independently.
• Outdoor work is required.
• Require to support shared service

About The Role

We are looking for an IT Support & Professional Engineering Services Engineer to provide technical support and engineering solutions across the region. This role involves pre-sales support, solution implementation, and ongoing maintenance of both customer and internal IT systems. The ideal candidate will have a strong background in IT and engineering, excellent problem-solving skills, and a focus on customer service. You’ll work in a collaborative environment where effective communication, teamwork, and self-discipline are essential. If you're seeking a role with technical challenges and growth opportunities, apply now!

Key Responsibilities

General

• Remote support for internal & external customers to investigate faults, coordination of resolution path and best course of action for remediation.
• Maintain accurate records with timely reporting on service tickets, inventory logs and audit history of hardware and systems/services.
• Proactively identifies issues that may affects systems or services and ensure recommendations are put in place to mitigate and prevent recurrences.
• Maintains an in-depth knowledge of current and innovative technologies applicable to business requirements.
• Liaise with 3rd party vendors.
• Provision of user training both internally & externally.
• Ensure compliance with relevant policies, regulations, and security standards.

IT Support

• Assistance to employees with office hardware and software pre-builds, remote implementation of networks, software and or configurations.
• Ability to manage, support and fault find Microsoft Office365, Azure & other third-party APIs and/ or cloud platforms.
• As part of a team responsible for supporting, configuration, and maintenance of network Systems. In addition, support of security industry enterprise product lines, technical and ongoing training and support will be provided.

Professional Engineering Services (PES) Support

• Provide software & technical support to clients, vendor-partners, sub-contractors, and internal teams regarding engineered solutions, software, and systems.
• Assist in the implementation and configuration of engineering solutions, ensuring they meet client requirements and expectations.
• Collaborate with project teams to define project scope, deliverables, and timelines for successful solution deployment.
• Build and maintain strong relationships with clients by understanding their needs and providing responsive support and solutions.
• Act as a trusted advisor to clients, offering insights and recommendations to optimise their engineered security solutions.
• Assists in maintaining customers software licensing life-cycle processes to be in line with manufacturers guidelines and specifications.

Who You Are

You are a seasoned professional with extensive technical experience, possessing a deep understanding of engineering principles and tools relevant to the industry. With over 3 years of experience in technical customer support, you bring strong expertise in IT support fundamentals, including hardware, software, networking, and security concepts. Your troubleshooting skills are exceptional, allowing you to quickly diagnose and resolve complex technical issues, ensuring minimal disruption and maximum client satisfaction.

Professional Experience:

• Technical Experience: Strong background in engineering and IT support with a proven ability to manage hardware, software, and network issues across various environments.
• Problem-Solving: Highly skilled in analyzing complex problems, identifying root causes, and implementing effective solutions.
• Customer Service: Committed to delivering top-notch customer support, you possess the ability to understand client needs, manage expectations, and provide prompt and effective assistance.

Key Strengths:

• Communication: Your ability to communicate technical information clearly, both verbally and in writing, ensures effective interactions with clients and colleagues alike. You listen actively, ask insightful questions, and relay complex concepts in simple terms.
• Collaboration & Teamwork: You thrive in cross-functional teams, working alongside engineers, IT specialists, and other departments. Sharing knowledge and fostering a collaborative environment are natural to you, helping to drive continuous learning and improvement.
• Project Management: With a solid foundation in project management, you can coordinate technical initiatives, prioritize tasks, manage dependencies, and meet deadlines, all while maintaining a high standard of quality.

Adaptability & Growth:

• You embrace change and adapt quickly to shifting priorities, technologies, and work environments. Your willingness to continually update your skills ensures that you remain aligned with evolving industry trends.

Additional Skills & Attributes:

• Organizational Expertise: Your attention to detail and strong organizational skills enable you to maintain precise documentation, records, and processes, ensuring that everything runs smoothly.
• Tech Proficiency: You possess advanced computer skills, including expertise in MS Office tools such as Word, Excel, PowerPoint, and Outlook, ensuring seamless execution of your tasks.
• Client-Centered: You consistently meet or exceed service expectations, achieving high customer satisfaction and maintaining the company’s reputation for quality support.

With a focus on continuous professional development and high standards of work, you’re primed to thrive in a fast-paced, dynamic environment, making a significant impact while delivering exceptional results.