Position Overview:

At SuperGenius Preschool, we're excited to offer an opportunity for a dedicated Curriculum Specialist to join our innovative team. This role is designed for an individual with a passion for early childhood education, who thrives on crafting engaging learning experiences and is proficient in utilising AI tools for curriculum development. As a key member of our team, you will collaborate closely with infant and preschool educators to deliver a curriculum that embodies our commitment to the SuperGenius philosophy of "Learn, Create and Share Joyfully", ensuring it is both inclusive and impactful.

Responsibilities:

• Develop and refine a child-centric curriculum that is fully aligned with our mission, vision, and educational ethos, ensuring it promotes holistic development across cognitive, social, emotional, and physical domains.
• Utilize advanced AI tools to craft creative and personalized lesson planning, tailoring content to cater to the developmental needs and interests of preschool-aged children (2-5 years old).
• Actively seek, analyze, and integrate educator feedback to continuously improve and update curriculum materials and ensure their effectiveness.
• Design and deliver dynamic training sessions for teachers, providing them with comprehensive lesson plans, guidance, and support to facilitate successful curriculum implementation.
• Ensure the curriculum includes engaging, interactive, and hands-on learning experiences that foster exploration and play, as well as incorporate diverse perspectives for a culturally sensitive and inclusive educational experience.
• Work collaboratively with the educational team to ensure curriculum alignment with learning objectives, program goals, and educational standards.
• Stay abreast of current trends, research, and innovations in early childhood education to inform and enhance curriculum development practices.
• Conduct regular assessments and evaluations of the curriculum's impact, and revise materials as necessary to maintain relevance, engagement, and educational excellence.
• Uphold a forward-thinking and research-informed approach in all aspects of curriculum development and execution, maintaining our commitment to inclusive education that nurtures growth in every child.

Requirements:

• A Bachelor's degree in Early Childhood Education, Child Development, or a related field is required. A Master's degree in these fields is highly preferred.
• A minimum of 5 years of proven experience as a Curriculum Writer or in a similar role, specifically within an early childhood or preschool educational setting.
• Comprehensive knowledge of early childhood educational principles, theories, and best practices, as well as an understanding of child development stages and their implications for curriculum design.
• Exceptional writing and communication skills, with a proven track record of creating clear, concise, and engaging curriculum materials that are innovative and age-appropriate.
• Familiarity with current educational standards and frameworks applicable to preschool education, along with the skill to integrate these into curriculum development effectively.
• Demonstrated creativity in developing educational experiences that support and stimulate children's growth and development.
• Proficiency in utilising AI tools and educational software for innovative curriculum planning and content development.
• A proactive and responsive approach to feedback, with the ability to incorporate multiple perspectives into curriculum refinement.
• Excellent attention to detail and a commitment to producing high-quality work that meets deadlines.
• Strong organizational abilities to manage multiple projects simultaneously, ensuring a streamlined and efficient workflow.
• Ability to collaborate effectively within a team environment, working with diverse stakeholders to achieve educational goals.
• A strong commitment to creating and maintaining a supportive and inclusive learning environment for all children.

How to Apply:

Join our team at SuperGenius Preschool and contribute to a world where learning is joyous and curiosity is endless. We are proud to be committed to diversity and inclusivity in our vibrant educational community.

To apply, please send the following to [email protected]:

• Your current resume
• A cover letter detailing your experience and passion for this role
• Examples of curriculum materials you have previously developed
• An optional teaching demonstration video, if available

We appreciate every application we receive, but we will only reach out to candidates who are shortlisted for an interview.

Thank you for considering a career with SuperGenius Preschool. We look forward to the possibility of you joining our dynamic team.

Job Summary:

• Day: Monday - Friday
• Timing: 7.30am -5pm
• Location: CCL - Labrador Tower (3 mins walk from Labrador Park Mrt)
• Salary: $1500 + $200 allowances

Job Scope:

• Sorting and dispatching of designated Incoming and Outgoing Mails.
• Stock checking for supplies including printing papers, stationaries and pantry supplies
• Liasing with third parties in deliveries of office supplies.
• Processing regular mails and registered mails to be posted.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Title: Data Security Specialist
Location: Singapore

About Us

We are a fast-growing IT technology startup that thrives on innovation and agility. We specialize in delivering cutting-edge solutions that empower businesses to harness the power of technology. We are seeking a highly skilled and detail-oriented Data Security Specialist to join our team. The ideal candidate will be responsible for safeguarding our organization’s data and ensuring its integrity, confidentiality, and availability. The Data Security Specialist will work closely with IT teams and other departments to design, implement, and manage security measures that protect sensitive information from unauthorized access, breaches, and threats.

Key Responsibilities

1. Develop Data Security Strategies

· Design, implement, and maintain data security policies and standards in compliance with international and Singapore-specific regulations (e.g., PDPA).

· Establish encryption protocols, access controls, and audit logging mechanisms to ensure the confidentiality, integrity, and availability of sensitive data.

2. Build Security Systems

· Design secure architectures for internal systems and cloud environments to protect against threats like DDoS attacks and data breaches.

· Manage compliance processes for certifications such as ISO 27001 and SOC 2.

3. Threat Management

· Conduct risk assessments, vulnerability scans, and penetration testing to identify and address potential security gaps.

· Monitor network traffic, logs, and event data to respond to and resolve security incidents promptly.

4. Training and Awareness

· Conduct security training sessions for internal teams to raise awareness about best practices.

· Create and maintain security-related documentation and guidelines.

5. Technical Collaboration and Support

· Collaborate with cloud architects and development teams to ensure security is embedded in system designs.

· Evaluate and integrate third-party security tools (e.g., SIEM, IAM).

Qualifications

• Bachelor’s or Master’s degree in Information Security, Computer Science, or a related field.
• At least 3 years of experience in data or network security roles.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their security features.
• Expertise in encryption algorithms (e.g., AES, RSA) and security protocols (e.g., SSL/TLS).
• Proficiency in SIEM tools (e.g., Splunk, QRadar), firewalls, WAFs, and IDS/IPS systems.
• Hands-on experience with risk assessment and penetration testing.
• Certifications (Preferred): CISSP, CISM, CEH, CCSP.
• Soft Skills: Excellent communication skills, with the ability to drive security practices across cross-functional teams.

Key Competencies

• Strong problem-solving skills with a startup mindset.
• Excellent communication and collaboration abilities.
• Ability to adapt to a fast-paced and evolving environment.

Job Summary:

We are looking for an experienced ITSM Specialist to support and enhance our IT Service Management (ITSM) platform. In this role, you will work closely with IT Infrastructure and Operations teams to manage service requests, perform platform maintenance, and implement ITSM processes to improve efficiency and alignment with business goals. This position requires hands-on experience with ITSM tools, strong technical skills, and a proactive approach to maintaining ITSM compliance and standards.

Key Responsibilities:

• Create and enhance service requests on the ITSM platform to meet business requirements.

• Perform ongoing operational maintenance, patching, and upgrades to keep the ITSM platform optimized and up-to-date.

• Support the implementation of IT service management activities across various IT domains:

• Analyze and enhance service requests, update and implement catalog items.

• Requirement Gathering and Solution Design: Gather user requirements, design solutions, and enhance the ITSM catalog.

• Build or modify service requests based on the ITSM platform requirements.

• Generate and distribute reports for ITSM service requests to relevant stakeholders.

• Create and maintain system documentation, user guides, and training materials. Transfer knowledge to the internal ITSM team.

• Configure ITSM settings to adhere to established ITSM processes.

• Collaborate with the Automation/Orchestration team to integrate catalogs, workflows, and approvals.

• Compliance and Standards: Ensure all ITSM activities comply with IT security standards, policies, and procedures.

• Troubleshooting and Support: Collaborate with IT Infrastructure and Operations teams to troubleshoot and resolve issues in the ITSM platform.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• 3-5 years of experience working with ITSM platforms, including developing service requests and platform maintenance.

• Demonstrated experience in IT service management activities, with a strong focus on service catalog and request management.

• Experience working in an IT operations or infrastructure environment, with a focus on process improvement and compliance.

• Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy) and familiarity with platform configuration and customization.

• Strong understanding of ITIL processes, including incident, change, and problem management.

• Experience with reporting tools and data visualization within ITSM platforms.

• Familiarity with automation/orchestration tools and their integration with ITSM workflows.

• Knowledge of IT security standards, policies, and best practices.

EA Number: 11C4879

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time
• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders
• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve
• Introduce alternative forecasts when asked, based on the situation
• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs
• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices
• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents
• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans
• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives
• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs
• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation
• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build
• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

About you

• Are a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.
• Have at least 1 year of relevant Workforce Management experience (in-house or in an outsourcing environment) with contact centre planning, scheduling and intraday management using workforce management tools.
• You possess strong problem-solving skills and can efficiently manage multiple deadlines and stakeholders with varying priorities. Additionally, you are dedicated to our mission at Wise and prioritise customer satisfaction.
• You’re a good communicator. You’ve got excellent verbal and written English skills and you’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones. We want someone who can effectively communicate complex information clearly to a non WFM/technical audience.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation. You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand numbers. You’re keen to work with numbers and use them as a guide to solve problems but can also keep a human aspect in mind
• Lean knowledge to document and improve processes in a structured manner is preferred but not required

Primary Job Responsibilities

• Source candidates using a variety of creative, cost-effective, and diverse methods including direct sourcing, networking, and internet research
• Create and implement outbound recruiting plans to proactively approach prospective candidates and talent pools
• Use analytical, data-driven sourcing strategies to produce effective and efficient search results
• Market and sell the Red Hat's message in a compelling way to top talent
• Develop the Red Hat employment brand in the external marketplace
• Understand and monitor our competition and be able to report market recruitment trends

Required Skills

• Minimum 3 years’ experience engaging and recruiting technical talent in ASEAN
• Experience with a variety of sourcing techniques
• Solid experience with professional social media tools like LinkedIn
• Ability to think like a marketer and create unique and effective marketing campaigns to select talent communities
• Ability to thrive in a team-based, dynamic, collaborative, and fast-paced environment
• Proactive attitude with a demonstrated ability to inspire and persuade people with a consultative approach

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

POSITION SUMMARY

• Assist the Store Manager in achieving sales goals, monitoring expenses and consistently provide customers with the highest level of service.
• To provide supervision assistance where and when necessary in the Store.
• To take an active role in maximizing sales – individual vs store sales target.
• Maintain inventory integrity – minimise stock losses & insure monthly (& daily if necessary) stock counts.

KEY AREAS OF RESPONSIBILITIES

• Lead and own full accountability of store Beauty Sales target (with key focus in Fine Fragrance unit target) alongside Store Manager.
• Ensure Fragrance retail associates in the store demonstrate and practice high quality of Fine Fragrance selling behaviour.
• Connect with customers and determine their needs.
• Ability to identify customers' fragrance profiles, personalities, and preference.
• Create a luxury experience with brand-specific selling behaviour (including product demonstration).
• Empower the customers through fragrance matching and fitting, teaching them how to use their VS fragrance.
• Achieve sales objectives by engaging customers in Fragrance, through cross-selling from Lingerie and recruitment of new customers.
• Attract new VS Fragrance customers.
• Express a passion for Fragrances.
• Inspire customers with expertise on fragrance trends and knowledge.
• Attend seasonal training seminars and/or digital learning modules.

We are a local distribution company representing more than 20 established global brands in the field of industrial automation, energy & environmental monitoring and power quality. As we digitalize our business into e-commerce, we are currently looking for a Digital Marketing Specialist.

The ideal candidate will assist the marketing strategy by planning and executing digital marketing campaign, create content to boost brand awareness, to drive engagements, traffics, and leads for offline and online business.

As a Digital Marketing Specialist, you will report to the Senior Manager - Business.

Key Responsibilities:

· Plan yearly marketing budget.

· Plan, create, and execute an SEO and SEM strategy.

· Manage and create social media contents and postings.

· Plan and organize events with various stakeholders.

· Monthly meeting with partners and stakeholders to present campaign plans, campaign performance, social media management, and proposal to improve digital results; assess against goals (KPI and ROI).

· Set up conversion and event tracking on the website and across various digital platforms.

· Manage buyer personas for targeted marketing.

· Stay up-to-date with the latest SEO, SEM, and digital marketing trends and best practices.

Job Requirements:

· A Diploma holder/ Degree holder, preferably in Marketing, IT or Engineering discipline.

· At least 2-3 years of digital marketing experience, using tools such as Semrush, GA4.

· Familiar with Adobe commerce cloud platform, Adobe Creative Clouds suite.

· Must have experience in CRM and marketing automation software such as Hubspot, Dotdigital or Salesforce.

· Experience with A/B testing and other testing metrics.

· Must be organized, attention to details, and able to work in a fast paced environment.

· Ability to collaborate and work in a team, but is also a self-starter.

Highlights and Benefits:

· 5 day work week (8am to 5.30pm)

· Generous compensation package to include performance bonus twice a year, quarterly incentive schemes and annual profit sharing.

· Medical benefits include Specialist, TCM, and Dental reimbursement.

· Relevant training and invaluable experience. This is a unique opportunity to expand your career and enhance your resume. Paid relevant training is provided to employees to ensure full success.

· Work for a company that cares about you. We would not be successful without our valued employees which is why we invest in our employees’ personal well-being and professional growth.

Nitto Denko Asia Technical (NAT) Centre is looking for a highly motivated Field Marketing Specialist to support business development and operational efforts in the field of medical devices and digital health in new markets e.g. Indonesia.

Established in 2008 and backed by a 100-year-old Japanese corporation, Nitto Denko Corp., NAT seeks to elevate quality of life through innovative biosensing solutions.

We are transforming clinical research and health management through our proprietary technology developed in-house. Our years of research has led to the creation of multiple products, and we are now focused on driving adoption for a connected ecosystem behind our health wearable and a novel urine albumin to creatinine screening medical device. If you are looking to contribute meaningfully to the future of biosensing solutions and do work that can change the lives of people, we would be pleased to learn more about you.

By working with NAT, you will join a multidisciplinary team of thinkers and doers who come from different backgrounds. Everyone on our team is fully committed to realizing the potential of biosensing technologies to improve human health and wellness. You will report to Marketing Innovation Manager, and be responsible for both assigned, as well as self-initiated pilot projects. In the medium term, you will be tasked to assist with commercial planning in alignment with the organization’s business goals which include market research, business model identification and innovation, risk assessment to create sustainable business relationships with partners. You will also lead commercial assessment, discussions, and evaluations with potential collaborators. Your role will be impactful and diverse.

If the above resonates with you, please read on.

You are someone comfortable with ambiguity and will be highly independent. You see and create opportunities proactively and thrive on multiple initiatives in a fast-paced environment. You provide comprehensive assessment with minimal information and can handle both technical discussions as well as business conversations. You have an eye for detail and are a great listener, taking a consultative approach towards internal and external stakeholders. You create trust and optimism in your engagement with people.

Responsibilities and Duties:

• Assist with the identification and sourcing of business opportunities in the field of medical devices and digital health
• Create and develop a range of materials (e.g. presentation materials, fact sheets) to assist with internal reporting and external engagements
• Demonstrate product features and function, as well as support external stakeholders (e.g. customers or partners) with their queries and decision making process
• Drive Go-To-Market by leveraging on the lean start-up methodology
• Execute comprehensive competitive and commercial market research covering commercial traction, regulatory pathways, business model planning and execution
• Initiate and facilitate partner discussions and build a network of trusted partners and KOLs
• Manage internal and external commercial projects and be responsible for documentation and reporting
• Develop financial models and be comfortable with financial valuation methods and concepts such as break-even analysis, IRR, DCF etc
• Collaborate with consulting companies to drive project success and accelerate NAT’s goals
• Contribute to our culture of constant learning and improvement

Requirements:

• Degree in Business Management, Economics, Finance, Business or its equivalent
• At least 1-2 years of experience in digital health or medical device, highly motivated applicants with no prior experience are also welcome to apply
• Track record of successful engagements and negotiations with distributors
• Fluent in English and Bahasa Indonesia so as to liaise with the stakeholders of those speakers, proficiency in Japanese Language is an advantage
• IT-savvy
• Excellent written and oral communication
• Fast learner and team player
• Great time management skills, comfortable handling multiple projects simultaneously
• Possesses an “Always Day One” and execution mindset
• Is comfortable with ambiguity and can thrive independently in a fluid environment
• Focused on problem solving and passionate about our products and mission
• Some degree of international travel will be expected for the role

The client that we are partnering with is one of the world's leading bank and they are looking to expand their team of insurance specialist to support their relationship managers.

About the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

Skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Job Description:

• Create, develop and manage new and existing digital financial service products (Insurance).
• Be responsible for the end-to-end business product management, including but not limited to P&L management, user journey optimisation, internal process enhancement, design of financial features and competitor benchmarking.
• Optimise product portfolio by analysing key metrics, recommending improvement areas to drive profitability and continuous business growth.
• Drive regional expansion of financial services; develop and drive go-to-market strategies, collaborate with regional and local stakeholders to ensure successful rollout of new products and improvement plans.
• Engage and manage external stakeholders to ensure successful launch of partnerships.
• Manage the project timelines in a cross-functional structure to ensure timely and consistent delivery of the overall business goals.
• Ensure business alignment and work closely with cross-functional stakeholders such as Risk, Product, Legal, Compliance and Ops to own business metrics and drive sustainable growth.
• Drive operational projects in sales, underwriting, claims, etc. and continuously review operational excellence

Requirements:

• A Bachelor’s Degree in Finance, Commerce, Accounting, Business or Computer Science equivalent.
• Minimum 2 to 8 years of professional experience in the insurance or financial services industry. Past experience in InsurTech, digital insurance or insurance consulting or strategy will be a plus.
• Proven ability to manage end-to-end projects independently with strong analytical, problem-solving, and logical thinking skills.
• Proactive, detail-oriented, and intrapreneurial mindset with excellent stakeholder management and user experience appreciation.
• Comfortable in fast-paced, dynamic environments with a high degree of ambiguity and tight deadlines.
• Ability to demonstrate a high level of verbal and written English and another Asian language (Mandarin, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, Tagalog) to coordinate with internal stakeholders across the region.

We are seeking a highly organized and motivated individual, with some prior experiences in fashion retail industries, to join our team as a Personal Assistant & Marketing Specialist. In this dynamic role, you will provide comprehensive support to [CEO/ Marketing Team] while also contributing to the company's marketing efforts. The ideal candidate is a multitasker with excellent communication and interpersonal skills, a strong work ethic, and a passion for marketing.

Responsibilities:

Personal Assistance:

● Manage calendars and schedule appointments

● Coordinate travel arrangements, including flights, accommodation, and transportation

● Prepare and submit expense reports

● Handle errands as needed

● Maintain confidentiality and discretion in all matters

Marketing:

● Assist in the implementation of marketing campaigns and projects

● Managing content for social media platforms

● Track and analyze marketing data to measure campaign effectiveness

● Conduct market research and identify new marketing opportunities

● Maintain and update company website and social media channels

Qualifications:

● Business Administration, Marketing, or a related field

● Proven experience in a similar administrative role

● Strong interest and understanding of marketing principles and practices

● Excellent written and verbal communication skills

● Proficiency in Microsoft Office Suite and social media platforms

● Ability to work independently and as part of a team

● Strong organizational and time management skills

● Attention to detail and accuracy

Bonus Points:

● Experience with graphic design and/or video editing software

● Familiarity with SEO/SEM principles

● Experience with CRM software

● Experience in the fashion retail industry an advantage

Benefits:

● Competitive salary and benefits package

● Opportunity to work in a fast-paced and dynamic environment

● Potential for growth within the company

To Apply:

Please submit your resume and cover letter to [email protected]

Associate Specialist, Pharmacovigilance

12-month contract

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission.

Responsibilities:

The Associate Specialist, Pharmacovigilance (PV) is responsible for undertaking specified PV activities including projects with oversight by their manager or a designated PV colleague.

• Assists with execution of local PV processes and activities in collaboration with internal functional areas and external parties as assigned.
• Assists with day-to-day adverse events case management including case intake, tracking, translation to English (as applicable), acknowledgments, and follow-up activities in accordance with PV procedures and country regulations.
• Assists with Individual Case Safety Report (ICSR) Health Authority submissions in accordance with company procedures and health authority requirements, when requested.
• Assists with aggregate safety report submissions to Health Authorities in accordance with company procedures and health authority requirements, when requested.
• Responsible for filing (electronic, paper), storage and archiving safety-related and regulatory data and documentation in accordance with department and company policies and local requirements.
• Participates in compliance activities and assists in coordinating the preparation of necessary corrective actions locally for late reports.
• Supports local PV audits and inspections when requested.
• Supports PV self-inspections as required by PV Legislations (where applicable).
• Responsible for reporting adverse experiences or events (AE) or product quality complaints (PQCs) associated with the use of our company products in compliance with Corporate Policy 01: Patient Safety.
• Responsible for completing all required/applicable trainings assigned at time of hire and after hire by the due dates, before performing the activity.
• May be responsible for managing and performing local literature screening and assessment in accordance with company procedure and local requirements (as applicable).
• May be assigned responsibility for ensuring appropriate PV language is included in country PV agreements, liaising with Alliance Managers as required, supporting local qualification/due diligence activities and compliance reviews, and assisting in maintenance of the business partner data tracking system.
• May be assigned responsibility for ensuring appropriate implementation and oversight of Risk Minimization Measures and Additional Risk Minimization Measures locally as per department policy and local legislations.
• Support local implementation of applicable business continuity plans (as applicable).
• Performs other activities as requested by their Manager.
• May participate on special projects or rotational assignments within or outside of IPV as part of their professional development.

Job requirements:

• Health, life science, or medical science degree or equivalent
• At least 1 year of Pharmacovigilance (PV) experience in pharmaceutical industry
• Experience in Medical Affairs/Regulatory/Clinical research related to drugs
• Knowledge of AE reporting requirements and relevant PV regulations

Reg No: R22104540

EA License no: 94C3609

Job Highlights:

• Customer Service
• Administration
• Reporting

Job Description:

We are currently seeking an Administrative Specialist (Closing) for our Singapore office. This position will provide support in relation to closing administration and operations. This position is expected to follow established guidelines to determine the validity of contract, loan and closing documents and follow through to resolution.

• Provide administrative support to the team.
• Perform a full range of closing administration operation tasks.
• Respond to internal and external requests for information regarding closing disbursement, contract documents, preparing and distributing reports as required to appropriate parties.
• Prepare regular reports for senior management.
• Performs other duties as appropriate.
• Ensure quality procedures and suggest improvements.

To meet these challenges, you should possess the following qualities:

• Diploma or above.
• 1-3 years minimum experience in Customer Service and Administration is preferred.
• Experience in MS Office (especially Microsoft Excel) and other computer systems.
• Positive attitude and able to work effectively as a good team player.
• Detail-minded, independent, great communication and organization skills.
• Experience in high volume, fast-paced, results oriented business environments.

What We can offer you:

• A challenging role in an ever-growing international organization.
• A dynamic team of international colleagues.
• Good internal training and excellent personal growth prospects.
• A fun and inclusion work environment.
• Hybrid Work Arrangement
• Marriott Brand Hotel Staff Discount
• Flexible Benefits

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Who we are

AIA Group Limited (“AIA”) and Discovery Group Limited (“Discovery”) have agreed to establish a digital health technology and integrated solutions business (“Amplify”) that aims to transform how payors, private hospitals, corporates and public healthcare systems deliver health and wellness for patients and communities across Asia.

Amplify brings together the best of partners through a combination of Discovery’s globally proven healthcare technology, intellectual property and expertise and AIA’s brand, established market position, distribution assets and decades of well-established leadership and execution capabilities.

Initially focused on serving AIA businesses to help increase new business value and deliver financial benefits, Amplify will over time also serve and partner with other key healthcare system participants including private hospitals, corporates, public healthcare system providers and pharmaceutical and MedTech companies. Amplify will create value and deliver better outcomes for stakeholders across the healthcare value chain:

• Innovative private health insurance propositions

• Medical cost optimisation and improved quality of care through expertise in case, disease, payment and network management

• Claims and core operations process transformation and automation

• Value-based provider network management through incentives aligned around cost-effective and efficient care

• Digital engagement through wellness programmes and online portals

• Data management and analytics for ongoing value generation

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

What you will do

Responsible for driving claims management initiatives and impact between client insurer and hospital providers.

How you would make a difference

· identify highest areas of claims management opportunities in provider space

· design initiatives or agreements needed to capture impact

· work on the ground with client provider management team to implement these

· define reporting analytics needed to track value and impact of provider change

· create a path to value driven funding models with client team

· identify operational gaps and solutions for implementation of new provider changes that can help capture savings impact

· draft negotiation documents and review existing agreements

· guide and prioritise with client leadership to maintain traction throughout the year on large opportunity areas.

What you need to be successful

· Bachelor or master’s degree

· Clinical background as a practicing doctor is highly valued

· At least 7-10 years of healthcare domain experience in fields such as health insurance, healthcare consulting, or hospital management roles ideally in Singapore or Asia markets such as Malaysia, Thailand, Philippines or Hong Kong. We remain open to global experience if very relevant.

· Demonstrated ability to guide and influence diverse groups of professionals that have expertise in different domains and at times conflicting agendas

· Solid understanding of the healthcare ecosystem in Singapore, within the context of Asia and its forward-looking trends

· An analytical and data-led mind is key with pragmatic solutioning within available resources

· Ability to craft concise and informative documents to aid debate, decision making and negotiations.

About MIJ Hub

My Inspiring Journey Hub (MIJ Hub) is a leading and rapidly growing private school and non-profit organization (NPO) dedicated to transforming the lives of individuals aged 4 to 40 with diverse learning needs. Through our comprehensive educational programs, vocational training, and community integration initiatives, we have been creating positive change locally for over 13 years. Our mission is to be the ultimate one-stop center for the special needs community in the region.

At MIJ Hub, we are pioneers in innovation. By managing multiple for-profit ventures, including a food and beverage (F&B) arm, we generate sustainable income streams that allow us to provide subsidies, ensuring parents and students have access to affordable, high-quality education. Join MIJ Hub and become part of a vibrant, dynamic team committed to driving financial sustainability, fostering inclusivity, and expanding our reach to make a real difference in the community.

Job Title: Fundraising and Partnerships Specialist

MIJ Hub is seeking a charismatic and driven Fundraising and Partnerships Specialist to build and lead our fundraising and partnership efforts. This is a high-impact role where you will shape the future of MIJ Hub’s fundraising function, cultivating meaningful relationships with high-net-worth individuals (HNWIs) and corporate donors while developing strategic partnerships that contribute to MIJ’s financial sustainability and long term growth.

This role offers the opportunity to make a significant difference while enjoying a performance-based commission structure that rewards exceptional results.

Key Responsibilities

• Build Relationships and Secure Funding: Cultivate and manage relationships with high-net-worth individuals (HNWIs), corporate donors, and senior decision-makers, securing six-figure contributions annually.
• Develop Revenue-Generating Partnerships: Identify and execute collaborations, including the promotion of MIJ Hub’s social enterprise products (e.g., F&B arm), to drive sustainable income streams.
• Establish Strategic Partnerships: Forge impactful non-revenue partnerships that enhance MIJ Hub’s brand visibility, community reach, and mission impact.
• Create Persuasive Materials: Develop compelling slide decks, presentations, and proposals to articulate MIJ Hub’s value proposition and partnership opportunities.
• Represent MIJ Hub: Attend and present at events, conferences, and meetings to build connections, generate referrals, and enhance the organization’s profile.
• Leverage Market Insights: Analyze trends and donor behavior to identify opportunities, refine strategies, and position MIJ Hub as a leading partner for impactful giving.
• Collaborate Across Teams: Work closely with the Marketing Manager to design targeted campaigns and optimize donor and partner engagement.
• Streamline Processes: Establish donor management systems and pipelines using CRM tools to ensure consistent tracking and reporting of fundraising activities.

Requirements

• Bachelor’s degree in business, marketing, communications, or a related field.
• 2-3+ years of proven success in fundraising, corporate partnerships, or high-value sales.
• Demonstrated ability to secure six-figure contributions annually or equivalent value in partnerships.
• Exceptional relationship-building skills, with the ability to confidently engage senior-level stakeholders and high-value donors.
• Strong track record of developing and managing partnerships, sponsorships, or donor portfolios.
• Excellent presentation development skills, with expertise in creating professional and impactful slide decks and proposals.
• Results-oriented mindset with a consistent track record of meeting or exceeding revenue targets.
• Proficient in CRM systems (e.g., HubSpot, Salesforce) and marketing tools to support pipeline management and lead generation.
• Highly self-motivated, entrepreneurial, and capable of working independently to drive results.
• Strong negotiation, communication, and interpersonal skills, with the ability to inspire confidence and trust.

Purpose: Responsible for the company’s end-to-end sourcing of products related to manufacturing Bill of Materials (BOMs). In addition, the individual will be responsible for all phases of sourcing that require the skills necessary to identify cost-saving opportunities, lead-time reduction, supplier relationship management, create competitive environments, creatively negotiate, and generate contracts to assure the availability of all products to support the company objectives.

Key Area of Responsibilities:

• Source for materials, components, and service-related activities at the most competitive prices to fulfill business requirements.
• Develop and implement commodity strategies to categorize and transform the supply base that will ultimately achieve the company goal & and business objectives.
• Implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to enable tactical buying for the Material Management Team (MMT) and meet business goals.
• Address outstanding Project Requirement Planning (PRP) and Change Control System (CCS) affecting the project to meet program/business requirements.
• Manage supplier relationships to maintain and develop a win-win situation.
• Support and participate in company continuous improvement program.
• Prepare quotation to support customer budgetary request
• Evaluate supplier core competencies and competitive positioning using industry cost models

Qualification & Experiences:

• Degree in Engineering/logistics or other relevant qualification.
• Minimum 3 years of experience in a commodity specialist/supply chain role in the manufacturing industry.
• Ability to interpret technical document(i.e.schematic/drawings/BOM/specifications) so as to source for OEM parts (mechanical & electrical)
• Work experience in machining, sheet metals or build to print parts (Cable assy, PCBA & etc) will be an added advantage
• Certified Supply Chain Professional (CSCP) is preferred
• Team player
• Good problem-solving skills
• Meticulous in details
• Proficient in advanced Microsoft Excel functions
• Good communication skills
• Ability to analyze and make sense out of data from dashboard
• Excellent people, presentation and communication skills

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Product Development and Management Executive (Cosmetic)

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position title: Digital Marketing Specialist
• Working location: Pasir Panjang Road, Mapletree Business City
• Working Days: 5 days work
• Working hours : 9am - 6pm
• Salary Range: $3000 to $3600

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

Talent Acquisition cum Payroll Executive

• 5 days, 8.30 am-6pm
• Salary: $3200 -$3500
• Location: Geylang,Company will be moving to Woodlands Senoko in 2026

Job scope:

Singapore branch

• Recruitment activities
• Post vacancies at Fast Job, Jobstreet, Facebook, XHS.
• Will post vacancies at more job portals (Grabjobs/ Staffie/SMS24/7/Telegram/Carousell)
• Liaise with WSG, E2i, SAF regarding their job fairs in F&B sector.
• Liaise with school eg: ITE (recruit through 3 categories- work-study diploma, career talk, post vacancies at their job portal) / At Sunrise Chef Academy/ Ingeus (WSG Outsource Recruitment Partner)
• Prepare Recruitment calendar
• Reply whatsapp messages and call candidates using company recruitment phone
• Screen and assign suitable candidates to AMs/OM. (Assign according to the Google Sheet- Vacancies)
• Contact selected candidates, arrange orientation, training, start working date and register Food Hygiene Course for new join
• Planning for Recruitment Roadshow (Location, Date&Time, Things to prepare before roadshow, Prepare & print A3 Poster, Prepare flyers)
• Arrange interview (eg: Area Manager)
• Ad-hoc duties
• Cover Reception (Receive and transfer calls, receive parcel, collect and distribute letters)
• Apply Work passes

Malaysia branch

• Recruitment activities (Post vacancies at Fast Job, Jobstreet; Prepare LOA)
• Handle payroll
• Key in new join’s profile, resignees’ details, update worker’s salary package (if any)
• Check workers’ working schedule and OT
• Prepare headcount balancing, new join & resignee excel sheet
• Process payroll
• Prepare statutory payment

Requirements:

• At least Diploma in HR management or relevant studies
• With talent acquisition and payroll experience
• Proficient in Ms Excel for keying data

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• As a Client Service Specialist, you’ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements.
• He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners.
• Assisting the Client Service Manager, he/ she shall manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedure

Requirements

• Min A level / Diploma in any courses
• Able to commit for 6mths
• No exp needed - training provided

Pharma industry

Salary range: $2K to $2.7K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Production Engineer

• Working hours: 5 Days (Mon to Fri) / 8 am to 4.30pm
• Location: Jurong Island (Company transport provided near Jurong East MRT)
• Salary Range: $4500 - $6000

Position Summary:
The Production Engineer is responsible for improving the production technology of the EVAL site which will be launched in second half of 2026. The Production Engineer supports the production team for identifying, investigating, and resolving production issues in technical aspects. The Production Engineer leads technology for process control (DCS, SIS), operation condition, and product quality improvement and joins project work related to production technology development and improvement. Until the startup of EVAL production line, training and learning opportunities of EVAL production technology is provided by experienced members in Company. The Production Engineer will be a member of the commissioning and startup team of new EVAL plant and is responsible for designing and optimizing the process condition and process control system (DCS) and supports other production team members to achieve safe and stable commissioning and startup of new EVAL plant.

Responsibilities:

• Develop, review, and update all process control documents, procedures and operation condition sheet in consultation with Production Superintendent and Day Supervisors from Operation.
• Identifying, analyzing, trouble shooting and improving process efficiency, equipment performance, product yield, capacity, quality, process material uses and utilities consumption.
• Manage and improve process control system (DCS, SIS) and process data logging system.
• Support trial production and test run of new grade, new process and equipment with Production Technology Engineer.
• Optimize plant operating efficiency, yield optimization and energy conservation with feasibility study, make the necessary field test to verify the result.
• Provide technical support for Silo & Packaging process, including corrective measure for customer complaint in technical viewpoint
• Lead process safety assessment (HAZOP, LOPA, etc.) and support HSE department technically.
• Submit reports’ finding and recommend modification, improvement and potential investment projects such as debottlenecking, environmental and cost reduction activities (i.e. reduction or more efficient usage of utilities).
• Coordinate with technical section for process simulation, evaluation, investigation, performance & yield optimization
• Perform basic engineering design for all potential investment projects, prepare marked up P&ID’s and the required technical information for cost estimation purpose.
• Coordinate with Technical department all plant improvement and modification activities working closely with Technical Process engineer to prepare detailed engineering design, prepare specification and requisitions for major equipment purchase, review of vendors’ document, conduct hazard analysis, performance tests and commissioning activities.
• Coordinate with Technical department for regular update of P&ID’s, instrument list and equipment list.
• Communicate with global EVAL process improvement team to build synergy for further technical updates of KAP EVAL plant.

Minimum Requirements:

• Bachelor’s degree in science, technology, or engineering.
• Minimum five (5) years of relevant engineering/production work experience in Chemical industry.
• Experience in designing or optimizing the process control system of chemical plants.
• Basic Engineering Skill with utilizing process and instrumentation diagram (P&ID).
• Knowledge of mass and heat balance calculations of chemical plants.

Preferred Requirements:

• Master’s degree in chemical engineering
• Knowledge and experience in chemical process simulations (e.g. polymerization, other reaction process, distillation, drying, and so on)
• Technical understanding of polymer extrusion process
• Knowledge of DCS programming and parameter tuning (PID control)
• Experience in lean manufacturing methods (e.g. 5S, Six Sigma, Kaizen, TPM)
• High proficiency in Excel including VBA, macros, or other related software engineering tools.
• Experience with leading Capex projects
• Experience with Management of Change (MOC), Process safety assessment (PHA, HAZOP, LOPA, FMEA, QRA, etc.), and Root Cause Analysis (RCA).

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Purpose of Role:

Destination Services is mainly based on the welfare policies provided by the company, providing relocation services for cross-border transfers, new hire employees, and international assignments. This role is to support the regional destination service lead in APAC, in all potential operations matters for day to day work, as well as accompanying project work for the function.

Responsibilities:

• Detailed monitoring of the Destination Services Tracker to ensure that the data collection is robust, vendors are keeping to SLAs, and spotting any errors.
• Ensure that service delivery of services from vendors is of high quality (meeting the standards made clear via internal documentation), as well as ensuring that communication in internal communication platforms is clear, concise, and meeting documentation standards for proper audit trails and record keeping.
• Spot checks factual accuracy and guidance in internal communication platforms, and escalates to the regional Destination Services Lead (DSL) if there are any issues that need to be addressed.
• Be the first point of contact for employees reaching out for clarification internally, as well as to bring escalations and deeper questions to DSL for further investigation.
• Assist with data review projects as needed.
• Responsible for editing and translation of new Destination Service Guides for all APAC locations, and support quarterly review cycle as needed.
• Review various systems of record for accuracy, and communicate with suppliers/HROP/and other stakeholders as needed
• Assign new cases to the vendors, including monitoring for data accuracy and ensure timely follow up of all services once authorized
• Answer base level queries from vendors/employees.
• Support as 2nd pair of eyes for DSL, for daily casework.

Minimum requirements:

• Bachelor's degree or above
• More than 3 years of work experience in a relevant HR/Process Operations field.
• Proficient in Excel (vlookup/hlookup/conditional formatting/pivot tables/etc) or other data processing tools
• Good experience in reconciliation and data analysis, with good communication skills and proactive service awareness.