Total 3,616 Manager it support executive job vacancies in Singapore

Main Duties and Responsibilities

We are seeking an accomplished Assistant IT Manager to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.

As part of the pre-opening team, the successful candidate will play a pivotal role in setting up, maintaining and enhancing the Resorts' IT systems. The candidate will be responsible for ensuring the operational stability and high service availability of our systems, for both guests and internal stakeholders.

Key Responsibilities

• Working with the IT Manager, the incumbent will set up and ensure that the Resort's IT systems, including our Hotel Management System, are updated based on the current release as guided by our corporate office.
• Manage any IT issues that may occur and pro-actively resolve them to minimize any downtime for guests and/or internal stakeholders. In performing this role, the Assistant IT Manager is to work with the IT Manager to recommend any improvements because of the occurrence.
• Assist the Resort’s guests with any system or technical-related matters. The incumbent would need to liaise with the Front-of-House team to respond to any guest-related IT requests.
• Ensure that our systems are protected by the necessary security procedures and protocols, including the timely revision of user access right and passwords for both the PMS and PC Network systems.
• Provide regular management reports and document all system activities (e.g. Maintenance Logs, Data Change Logs)
• Ensure the accuracy and computer audit trail of daily and monthly financial reports.

Job Requirements

• Possess a degree, diploma or equivalent professional qualification in Information Technology or a related field.
• At least 4 to 6 years of relevant IT experience, in a similar capacity. Proven track record in a similar property. Prior experience as part of a pre-opening team for a Resort will be an advantage.
• Excellent interpersonal and communication skills

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors and day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends / intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience from healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result oriented with strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors event etc.

COMPANY DESCRIPTION

Based in Geneva (HQ) and Singapore, operating in more than 30 countries, PSiDEO provides a wide range of premium outsourced IT services to global customers, as well as the technical expertise and reliability of a software publisher.

RESPONSIBILITIES

We are looking for a full time IT Sales and Business Development Manager to join our NGIT Sales team and expand our business in Singapore and in the APAC region.

Working closely with the management of our IT business unit, the IT Sales and Business Development Manager is the technical and sales 1st point of contact for our clients and prospects. His/her mission is to demonstrate to potential clients how PSiDEO's standardized technology solutions fit into their business and technological environment and how they can positively impact them. A technical engineering and entrepreneurial mind-set as well as a very strong motivation to seize a challenging opportunity and succeed are necessary to support sales development and be successful in this exciting role.

Missions

Maximize sales:

• Seek out new opportunities and turn them into business, build a strong sales pipeline and achieve the company sales target and forecast
• Develop and execute sales pipeline on all PSiDEO IT products portfolio
• Organize sales and marketing campaigns and events
• Present fitting products and services to clients and prepare commercial offers
• Maintain and develop high-level prospect and customer relationships in order to retain existing business and develop new opportunities
• Intelligence gathering on customers and competitors

Desired Skills

- Diploma/Degree holders in Computer Sciences or equivalent- Minimum 3 years' experience in direct or indirect sales with proven results in System Integrator (SI) and/or Managed Services business
- A proven successful sales experience with complex IT solutions (datacentre IT technologies and / or Enterprise IT technologies)
- Established existing corporate network with SMB and mid-market enterprises in Singapore will be highly advantageous
- Ability to quickly integrate company procedures, opportunities and constraints both internally and externally
- Excellent communication skills in both technical and non-technical ways with colleagues and clients
-Client orientated and very good inter-personal skills
- Ability to multi-task and to work in a dynamic, fast-changing entrepreneurial environment

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project ) - $ 6,800.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,800.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Summary of the Role:

The Project Manager in the cybersecurity team will be responsible for the successful implementation of ICT infrastructure/ Cyber-security projects from contract award to system commissioning and/or service support and maintenance.

He/She will lead an implementation team comprising engineers with different technological and domain skills-set to ensure effective and efficient implementation of projects to meet the contractual requirements. This includes to manage stakeholders, internal project team, subcontractors/ vendors, time, budget, schedule and risk management to deliver our commitments to our customers. In addition, he will need to work with other functional groups such as finance, legal, PMO and procurement as part of the project management processes.

Duties & Responsibilities:

Project Management

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables.
• Act as the single point of contact for entire scope of activities for the designated account in the areas of Cyber Security System and Services, system infrastructure, implementation, network architecture, security policies enhancement, security patching and risk mitigation, security incidents/audits and as well operation support and system maintenance.
• Adapt and implement the Company’s project methodologies, processes, documentation tools and measurements in relation to project management.
• Plan, coordinate and prepare implementation strategies to meet key project milestones such as delivery, tests and payment milestones.
• Managing integration of various Cyber Security System components of the project including hardware, software installation, testing, business process review, redesign, application compatibility testing, data migration and data conversion etc. Familiar with Cyber Forensic software / package is an advantage.
• Create project specifications, schedules, planning, execution, operation as well as securing of resource requirements.
• Overall coordination and management of cyber security related projects through its whole project life-cycle and ensure that projects are delivered on time and fully meet the customer requirement and compliance to security standards and policy.
• Provide progress updates on assigned tasks for all projects in the weekly project meetings as well as technical guidance on operating procedures and new projects.
• Ensure that projects performed are compliance with Government Cybersecurity standard and to adhere to industry practice ISO quality standards and project management’s model.
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules.
• Ensure that the Service Delivery is able to meet the Service Level Specification and to ensure smooth running the system operation.
• Play an active supporting role in the development of project office within the customer environment to achieve defined functions and capabilities.
• Reviewing project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimise rework and system failures.

Project Team Management

• Oversee project team members to deliver project on schedule and cost while meeting project requirements.
• Defining project resources, performance reviews and post implementation evaluations
• Initiate, organise and attend project meetings and ensure project teams are kept fully informed about project progress, tasks, action plan and deadlines.
• Work with team member to manage and resolve issues, risks, dependency, and impediments that may impact on successful project delivery.
• Coordinate project team members to ensure that project progress is reported in an accurate and timely manner to all stakeholders and project teams.
• Lead team members to ensure that all projects and products are delivered with quality as a priority and that appropriate levels of testing and technical governance is carried out in accordance with internal standards and contractual requirements.
• To keep abreast of relevant technological developments in order to improve and stay effective in the role for team members and key stakeholders.

Requirements:

• Bachelor Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent.
• At least 3 years of experience as Project Manager or Technical Project Manager, and proficient in project management (of Cloud System Environment) with proven track record of completing multi-million dollar IT projects from contract award to system commissioning within a technically complex and demanding environment.
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects.
• Project Management experience in Government IT Services Management is an added advantage.
• PMP / CITPM certification and/or Cyber Security Certification (e.g CISSP) or its equivalent is preferred.
• Project management experience in a systems integrator/ services vendor organization is an advantage.
• Experience in delivery of multi-platform technology base IT projects comprising network infrastructure, security applications and appliances, database, systems software (OS), security set up including policies, firewall, 2FA, encryption, CA, IPS/IDS, and device management, is an advantage.
• Experience / Familiar with Cybersecurity Project Implementation in Government agency / State board would be added advantage.
• Able to work in a fast-paced environment with dynamic projects teams.
• Strong customer and team player with the ability to effectively lead and motivate teams towards common objectives.
• A self-starter and able to work under pressure and tight schedule with positive and proactive attitude to anticipate challenges and resolves issues.
• Strong competency and experience in managing and motivating multidisciplinary teams including vendor partners.
• Self-motivated, result-oriented, organized and ability to work independently with priorities.
• Proficient with Microsoft Project or other project management reporting tools.
• Effective communications and presentation skills, both written and oral.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

The Incident Management Manager is responsible for leading the resolution of major technology incidents that impact customers, ensuring quick action, timely updates to stakeholders, and post-incident analysis to drive corrective actions.

Key Responsibilities:

• Drive major incident resolution with cross-team coordination.
• Escalate issues causing delays or SLA breaches.
• Review and close incidents, ensuring proper documentation and reporting.
• Analyze incident trends and manage KPIs.
• Conduct post-incident reviews and lead Root Cause Analysis (RCA) meetings.
• Track and close problem tickets and preventive actions.

Job Requirements:

• Bachelor’s degree in IT or related field.
• 5+ years of experience in incident or problem management.
• Strong understanding of ITIL processes and SLA management.
• Excellent communication and problem-solving skills.
• Experience with RCA and KPI tracking.

Interested candidates, please submit your updated resume in MS format by using the Apply Now button or email your resume to [email protected].

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

Incident Manager (IT/ Central/ Attractive Bonus)

• Location: Central Area

• 5 Days work week

• Permanent Role

• Salary: up to $10,000 (commensurates with experience) + Attractive Bonus & Benefits

Responsibility:

• Lead the response to major incidents by coordinating across IT teams and ensuring timely resolution. Act as the central point of contact during high-impact incidents.
• Oversee the incident lifecycle, from identification and logging to resolution and closure, ensuring adherence to defined processes and standards.
• Analyze incident trends to identify recurring issues.
• Conduct post-incident reviews to analyze the effectiveness of the response, document lessons learned, and identify areas for improvement
• Escalate cases where process breakdowns cause delays or result in breaches of Service Level Agreements (SLAs).
• Lead or support root cause analysis (RCA) efforts to determine the underlying causes of incidents and problems. Ensure that appropriate corrective actions are taken.
• Track and ensure the timely resolution of problem tickets.
• Analyze and register problem tickets to identify and address issues.
• Monitor and report on all Key Performance Indicators (KPIs) related to Incident and Problem Management.

Requirement:

• Min 5 years of experience in IT Incident, Change, and Problem Management or a similar role.
• Degree in computer science/ Computer Engineering or related certifications.
• Strong understanding of ITIL processes and best practices for incident and problem management.
• Relevant certifications (e.g., ITIL v3/v4 certification, ITIL Expert, or equivalent) are highly preferred.
• Excellent communication, and problem-solving abilities.
• Experience with ITSM tools and technologies, such as ServiceNow and JIRA.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

• Location: Bugis
• Working days: 5 days (Mon - Fri)
• Working time: 9.00am to 6.00 pm
• Salary: $4000 - $5500

Job scope:

• Prospecting, identifying and generating new business and generating additional business from existing customers.
• Implement an effective network for consistent growth and better market penetration.
• Arrange business meetings with prospective clients, vendors and partners.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Build long-term relationships with new and existing customers.
• To drive sustainable financial growth by boosting sales and forging strong relationships with clients, vendors and partners.
• Provide information such as service needs, market conditions, promotional activities, business opportunities, sales trends, and competition strategies/activities on a regular basis in monthly reports and other written communications.
• Work with the Portfolio Head/Director to develop a marketing and relationship management plan focusing on the target clients.
• Set up the operation and marketing budget for promoting and delivering IT Training and corporate programs.
• Effectively manage customer expectations to ensure they are aligned with deliverables and timeline.
• Coordination with the support department for timely execution of business orders.
• Manage the sales process; lead generation; solution pitch; negotiation; close; handover to the operations team.

Requirements:

• Degree/Diploma in Business Administration, Marketing Studies or related discipline.
• Minimum 3 to 5 years sales or business development experience in training/education sector.
• Experience in developing and maintaining relationships with clients and delivering customer support in training/education sector.
• Proven success in your business development ability and demonstrable full knowledge of the sales process.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

You will be responsible for managing and improving the ITIL-aligned processes of Incident, Change, and Problem Management. This role ensures the swift resolution of IT incidents, smooth implementation of changes, and the proactive resolution of underlying problems. The position requires strong leadership, process management skills, and collaboration with technical teams, vendors, and stakeholders to maintain high service availability and minimize business disruption.

Responsibilities:

• Oversee the full incident lifecycle, ensuring timely resolution of IT incidents and minimizing impact on business operations.
• Coordinate with IT teams and vendors to escalate and resolve incidents within agreed Service Level Agreements (SLAs).
• Provide communication and status updates to stakeholders during major incidents.
• Conduct incident post-mortem reviews to identify root causes and implement preventative measures.
• Monitor change performance metrics and continuously improve the process.
• Problem Management: Identify and analyze root causes of recurring incidents and implement permanent fixes to prevent future occurrences.
• Collaborate with technical teams to perform detailed problem investigations and trend analysis.
• Maintain process documentation and ensure compliance with regulatory and security standards.
• Ensure adherence to ITIL best practices for Incident, Change, and Problem Management.
• Provide regular reports on KPIs, SLAs, and process effectiveness to leadership.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Min 5 years of experience in IT Incident, Change, and Problem Management or a similar role.
• Strong understanding of ITIL frameworks and IT service management best practices.
• Excellent problem-solving and decision-making skills.
• Experience with ITSM tools such as ServiceNow, Jira, or equivalent.
• ITIL v3/v4 certification preferred

Interested candidate please send your detailed resume to [email protected]

Careerally Pte Ltd | EA Licence: 24C2215

EA Personnel Name: Hon Csia Fui (Han Jiahui)

EA Personnel No: R1875919

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

 Assist in the formulation of KPIs targets for individuals and teams

 Assist in training new call centre agents and ensure agents are well prepared for their calls

 Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Senior Account Executive is a vital support member to all agency account teams. As an account executive, you'll need to thoroughly understand a client's products or services and what their communication goals are.  

Expectations of a Senior Account Executive / Junior Account Manager

• Assists the Account Director in business support and management. 

• Assists in providing timely responses to client requests. 

• Schedules business meetings and do follow-ups. 

• Provides input for the creation and execution of marketing plans 

• Gathers data on ad campaigns to evaluate performance, and gives recommendations on ways to improve campaign performance.  

• Tracks campaign budgets 

• Gathers information on the competition 

• Ensures that ad campaigns are in compliance with advertising guidelines.  

• Assists in developing and implementing business improvement programs. 

• Analyses invoices and provides invoicing support. 

• Assists in developing client presentations, proposals and reports. 

• Maintains thorough understanding of account management principles. 

• Assists Account Director in coordinating day-to-day account activities. 

• Maintains a sense of discretion and professionalism, representing the Groupe  

We are a Singapore Accountancy firm looking to recruit a business development manager to market our accoutancy services and to acquire new clients.

The job responsibilities are as below:

Source and develop new potential customer

Approach existing and new customer to fix appointment

Maintain and develop existing and new customer database in excel

To achieve KPI set by the management

Job Requirements

Minimum GCE 'N' or 'O' Level

Good communication skills and self-motivating

Able to communicate in Mandarin to communicate with Chinese clients

Flexible working hours between 9am to 6pm

Able to work independently and good team player in friendly working environment

Working location: 362 Upper Paya Lebar Road (Near Hougang, Serangoon North)

Base Salary + Commission

Job Description

· Project Planning and Execution: Led project planning and execution, ensuring business goals were met with timely milestone delivery. Managed blockchain-based projects, integrating decentralized technology into new product lines.

· Blockchain & NFT Product Development: Spearheaded the development of blockchain and NFT-based products from concept to launch, collaborating closely with cross-functional teams to define technical requirements and progress.

· Stakeholder Coordination: Engaged with key stakeholders, ensuring clear communication and alignment on blockchain-related project goals, addressing concerns around smart contract integration, security, and scalability.

· Process Improvement: Refined development processes to enhance efficiency, incorporating blockchain technology to drive innovation in product development.

Resource Management: Efficiently allocated resources to balance scope, budget, and timelines for both blockchain-based and traditional projects.

Requirement

• 5-7 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure
• 5-7 yrs of managing projects in blockchain, NFT products
• Strong project and stakeholder management skills

**Digital Local Payment Dashboard**

- Collaborate with Product & Analytics to conceptualize and develop a comprehensive digital local payment dashboard.

- Analyze local payment trends and provide in-depth insights to guide future initiatives and enhancements.

**Design Customer Journey with Data**

- Work with various stakeholders to understand customer needs and design a seamless digital experience across all touch points.

- Conduct customer immersions, gather feedback, and research market best practices to create a user-friendly UI experience.

- Analyze customer profiles, segmentation, and transactional behavior to understand pain points and opportunities.

**Enhance Local Payment Customer Journey**

- Develop innovative solutions to enhance customer experience and streamline employee workflows in digital local payments.

- Leverage internal data to identify opportunities to increase digital local payment adoption.

**Drive Digital Initiatives in Local Payments and Transfer**

- Partner with Tech & Business teams and stakeholders to develop digital initiatives for Local Payments.

- Utilize market data to propose enhancement recommendations.

- Support post-implementation tasks, including user training, troubleshooting production issues, Live verification and escalation.

Areas of Expertise Data Management 1 - 2 Years

Areas of Expertise Digital/Content Management No 1 - 2 Years

Soft Skills Analytical Ability 1 - 2 Years

Soft Skills Presentation Skills 1 - 2 Years

Software Skills MS Excel < 1 Year

Software Skills MS Excel Advanced 1 - 2 Years

Software Skills MS Excel Intermediate < 1 Year

Technical Skills Graphics and Digital Application Experience 2 - 4 Years

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Lead the PMO: Oversee and manage the Project Management Office (PMO), ensuring its effective operation, adherence to project management best practices, and alignment with organizational goals.

• Establish project governance and cadence;

• Coordinate with Technology PMO to plan and publish detailed project delivery milestones;

• Keep track of overall project progress vs. planned milestones on weekly basis; and escalate to Country Project Leads and Program Steering Committee (PSC) for any timeline risks;

• Keep track of project budget allocated to Business Unit/Supporting Unit and ensure spend within budget. Financial management, ensuing project financials are up to date and correct and captured in a timely manner

• Orchestrate cross-squad project deliverables to ensure all squads are running independently and efficiently

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Drive and manage project end to end delivery including requirement, design, testing, deployment

•Review test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline

Required Experience

•More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge especially in Cards, Unsecured Loans & Payments

•Able to work with external vendors and across diversified teams

•Process-driven and strong advocate of reporting

•Good verbal and written communication skills

Areas of Expertise

Project Management

6 + Years

Soft Skills

Presentation Skills

6 + Years

Technical Skills

JIRA

2 - 4 Years

Technical Skills

Project Management

6 + Years

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Purpose:

- The role is to support the Credit Cards team in executing campaigns via the rewards system (One Loyalty System) to drive payment volume.

Principal Accountability:

- Support end-to-end campaign set up in One Loyalty System (OLS) to support the team in executing campaigns

- Gather user requirements from business users on the campaign requests

- Coordinate prioritisation of campaign requests

- Plan and execute User Acceptance Testing (UAT) and live verifications (LV) by drafting test scenarios, setting up data and validating results with business users to ensure desired outcome

- Collaborate with the Rewards Delivery Team and external vendor (OneEmpower) to prepare the Paraforms and set up campaign rules in OLS

- Manage the resolution of UAT and production issues for the campaigns with business and delivery teams

Requirements:

- At least 2 years of work experience in accessing/setup parameters for system

- Experience in conducting User Acceptance Test (UAT) and live verification (LV)

- Knowledge of Credit Cards and loyalty rewards systems (One Loyalty System) will be an added advantage

- Able to manage multiple stakeholders, multi-task and work under pressure in a fast-paced and dynamic environment

- Strong project management and organisational skills with great attention to detail

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The Cash Product Commercialization Manager will assist the Regional Mid Cap & SME Cash team to drive business growth by commercializing cash products and solutions for our Mid Cap & SME customers:

1. Plan and execute campaigns and experiments to drive customer acquisition and utilization.

2. Leverage data analytics for leads and analyze results of campaigns and experiments to continuously gain insights and conversion.

3. Develop new product propositions to grow and entrench our position in the accounts and payments space.

4. Provide training and marketing support to implement go-to-market plans and drive product usage.

5. Drive efforts to maximize the use of digital channels for client acquisition, transactions, and ongoing engagements.

6. Work closely with Relationship Managers, Global Transaction Services, Marketing teams to ensure the delivery of business growth targets.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Duties

• Ability to utilize customer insight and data to translate into marketing strategy and drive quality leads generation

• Ensure thoughtful customer and employee journeys, leveraging data-driven operating models and design thinking to re-imagine top funnel awareness and engagements

• Be the overall coordinator and manage end to end of tactical campaigns, monitor campaigns post launch and implement improvements from learnings

• Passionate about creating joyful user experiences, design and implement thoughtful customer engagements , CJ/EJ

• Drive ideation across team and utilize Martech tools to optimize the digital journeys across all digital channels

• Supports implementation of digital initiatives ensuring delivery meets business objectives

• Collaboratively work with stakeholders to identify and define campaign use cases

• Have a creative eye to think outside the box and come up with new ideas or solutions to enhance customer engagements

• Attention to details and think holistically with the wider picture in mind

• Clear minded and ability to articulate product propositions to briefs to internal stakeholders

• Responsible for monthly reporting, maintain reports and support creating PowerPoint presentation decks

• Has an appreciation of risk management and regulatory compliance

• Exhibit a high degree of ownership and accountability

2. Requirements

• University graduate or diploma holder

• A minimum of 1 year of experience in financial services industry or in design thinking

• Strong interpersonal and communication skills

• Good organizational and project management skills

• Resourceful, creative and independent

• Possess analytical skills and design thinking skills preferred

• Good communication skills

• Multi-lingual will be an advantage

• Proficient computer skills, including Excel, Power Point, Word, etc.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Supervise and maintain IT infrastructure (including software and hardware) for both onshore/offshore.
• Direct and support the IT Team Members in day-to-day operations.
• Establish and oversee security measures, carry out regular assessments, and manage incident handling and updates with vendors.
• Work with the Data team to implement data policies, safeguard and back up data, and support governance across all systems.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of managing M365 Business Suite experience as a Managerial role.
• Experienced in managing devices with MDM configurations integrated into a domain.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

 Assist in the formulation of KPIs targets for individuals and teams

 Assist in training new call centre agents and ensure agents are well prepared for their calls

 Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Sales Executive / Manager

Job Scope

• Promote international air and ocean services to potential customers.
• Perform cold calls to potential customers.
• Prepare monthly sales reports for management
• Able to achieve sales targets set by Director.
• Identify potential clients and develop new accounts to grow the business.
• To manage sales and daily logistics duties.
• Ensure high customer satisfaction.
• Identify and enlarge targeted customer base.
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Director

Requirement

• Minimum GCE O Level and above
• At least 3 to 5 years of relevant experience in freight business

We are looking for a reliable IT Manager to join our team to oversees all computer related tasks within the company

day to day tasks include:

1. able to develop internal automation software for management people to track drivers availability and assign new task for drivers

2. able to understand and reduce technical debt and ensure all speding are within company annual budget

3. automate update on all company IT infrastructure and backup company data to cloud server

4. able to identify critiacal IT areas and implement strategic solutions when issues arise

5. develope workshop and basic IT traning manuals for new employee

6. able to educate and raise awareness of computer security to company's employee on a regular basis to reduce employee for falling into victim of phishing attack

7. good soft skills such as able to socialise and commuicate well with other employees