Job Description – Executive Director

The Hydrogen and Fuel Cell Association of Singapore (HFCAS) was formed in 2019 to provide a united voice of the industry and to support the use of hydrogen in Singapore as one the possible pathways to meet Singapore’s Long-Term Low Emissions Development Strategy. Some of HFCAS initiatives include the development of codes and standards for safe use of hydrogen; development of training courses for hydrogen related applications; raising public awareness on hydrogen through outreach program.

We’re looking for an Executive Director to take on the leadership role in fulfilling these key strategies. Reporting to the Executive Committee, the Executive Director will develop the workplan, execution of all activities, and manage the secretariat effectively and efficiently. The Executive Director must be plugged into the global hydrogen network, familiar with current and future trends on hydrogen and fuel cells. Experience in event organisation, including conferences and business missions, and executing fundraising activities is important. The Executive Director is required to have good people’s skills and ability to interact and communicate effectively, provide support and clear directions to the team.

Objectives of this role

· Work closely with Executive Committee to develop annual workplans and plan for activities to be executed.

· Grow the membership to support the association in delivering value-add activities for its members.

· Oversee daily operations of the organization, providing executive direction for program strategies and efficiencies, compliance, and quality assurance

· Identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organization’s mission

· Increase awareness of the organization by being the main spokesperson and liaison with local media

· Develop an actionable plan for fundraising and managing monthly cash flow

· Comply with all local regulations

Responsibilities

· Create business plans for achieving goals and objectives set in collaboration with board of directors

· Meet aggressive annual fundraising goals, in partnership with board of directors, by securing financial support from foundations, corporations, individual donors, and government funding sources

· Work with staff and board on annual fundraising benefit and additional events, and oversee all external communications, including website, marketing collateral, newsletters, and social media

· Serve as the face of the organization and participate in external events to increase visibility, credibility, and market brand, and develop strategic partnerships to further increase community awareness and expand programs

· Build and lead an effective team that’s dedicated to fulfilling the organization’s mission through highly successful programs, community engagement, and fundraising

· Manage staff members and clients whose experiences, cultures, and languages reflect the community served by the organization

Required skills and qualifications

· Five or more years of experience in management positions, preferably with not for profit organizations.

· Strong experience in public relations, marketing, and fundraising

· Knowledge of leadership and management principles

· Proven success working with a board of directors

· Entrepreneurial mindset, with innovative approach to business planning

· Dynamic and charismatic team player who enjoys being the public face of an organization

Preferred skills and qualifications

· Bachelor’s degree (any discipline)

· Experience in managing budgets

· Exceptional verbal, written, and visual communication skills

Key Responsibilities:

• Strategic Leadership:
  Define and execute the company’s long-term vision and strategy, with a specific focus on leading-edge R&D initiatives. Drive the company towards achieving technological breakthroughs that align with commercial success.
• R&D Leadership:
  Foster a culture of innovation and oversee the company's R&D efforts, ensuring that new technologies and products are developed according to both industry trends and market needs. Lead cross-functional R&D teams to ensure alignment with business objectives.
• Innovation and Product Development:
  Work closely with the CTO, R&D leadership, and technical teams to prioritize high-impact research projects. Drive innovation to bring novel products, services, or technologies to market in a timely manner.
• Collaboration with Technical Teams:
  Maintain strong engagement with engineering, research, and product development teams, providing strategic guidance and ensuring that technical decisions align with the company’s broader goals.
• Business Development:
  Identify and evaluate opportunities for business growth, including partnerships, acquisitions, and entering new markets. Ensure that R&D outcomes are leveraged to create new revenue streams and maintain a competitive edge.
• Financial Oversight and Resource Allocation:
  Manage the company’s financial performance, including budgeting, fundraising, and resource allocation. Ensure that R&D investments are optimized to maximize innovation while maintaining financial discipline.
• Building Strategic Partnerships:
  Build relationships with academic institutions, research centers, and technology partners to foster collaboration and stay at the forefront of technological advancements. Seek strategic alliances that enhance the company’s R&D capabilities.
• Board Communication and Reporting:
  Act as the primary liaison between the board of directors and the company, providing updates on key developments, financial performance, and strategic initiatives. Ensure that the board is informed on critical R&D milestones.
• Talent Development:
  Attract, retain, and mentor top technical talent. Develop a strong, cohesive leadership team that shares the company’s passion for innovation and research excellence.
• Risk Management:
  Identify and mitigate risks associated with technology development and commercialization. Ensure compliance with industry regulations and intellectual property protection.

Qualifications:

• Proven experience (15+ years) in a senior leadership role within a technology or R&D-focused company, with a track record of driving technological innovation.
• Strong technical background, preferably with hands-on experience in research, engineering, or product development.
• Advanced degree in a related technical field (e.g., PhD or Master's in Engineering in Laser application, Computer Science, Physics, etc.).
• Demonstrated ability to lead and scale R&D efforts in a high-growth environment.
• Strong business acumen, with experience managing P&L, fundraising, and stakeholder relationships.
• Ability to translate complex technical concepts into actionable business strategies.
• Experience in fostering innovation and building a culture that supports high-impact research.

The Head of Department provides leadership to all activities and ensures that all objectives are achieved in a timely and cost-effective manner. He/She designs business structures to support solutions by identifying, developing and implementing new?processes.

In addition, the Head of Department champions the organisational vision and mission and is accountable for the overall organisational excellence. He/She creates business solutions by formulating and recommending manufacturing policies and programmes to guide the organisation in maintaining and improving its competitive position and profitability.

Additional Descripctions :

- Support and assist in liasing with the HQ in Japan

- Sales promotions to Japanese customers in Singapore

- Support and assist in liasing with Japanese customers

- Gathering information for Asean strategy

~ Align human resources with business needs.
~ Build high performance teams that work collaboratively.
~ Create business solutions by formulating and recommending manufacturing policies and programmes.
~ Design business structures to support solutions.
~ Develop big data analytics plan.
~ Guide the organisation in maintaining and improving its competitive position and profitability.
~ Manage conflict grievances and disputes between employees.
~ Strategise organisation workplace safety and health program.

Key Responsibilities:

• Manage the Director’s calendar, email & correspondence, schedule meetings, and coordinate travel arrangements.
• Maintain meeting minutes and track work progress.
• Handle confidential information and prioritize tasks efficiently.
• Build and maintain strong relationships with stakeholders.
• Assist with special projects and address urgent matters as they arise.
• Assist with recruitment efforts, including posting job openings, scheduling interviews, and coordinating onboarding activities for new hires.
• Maintain employee records including leave records and performance evaluations.
• Oversee Payroll and CPF processing to ensure accurate and timely payment of salaries and submission.

Requirements:

• Bachelor’s Degree in Business Administration, Law, or its equivalent.
• Fresh graduates are welcome to apply.
• Expertise in financial management, legal and report preparation, and project management.
• Proficiency in Microsoft Office and Timesoft would be an added advantage
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.

Benefits

• Medical & Dental
• Staff Purchase

• Develop and implement strategies aiming to promote the organization’s mission and “voice”
• Create complete business plans for the attainment of goals and objectives set by the CEO & board of directors
• Build an effective team of leaders by providing guidance and coaching to subordinate managers
• Ensure adherence of the organization’s daily activities and long-term plans to established policies and legal guidelines
• Forge and maintain relations of trust with shareholders, partners and external authorities
• Review reports by subordinate managers to acquire an understanding of the organization’s financial and non-financial position
• Assist the CEO in managing Day to Day affairs and operations of the company
• Proven experience as executive director or in other managerial position
• Experience in developing strategies and plans
• Strong understanding of corporate finance and measures of performance
• In depth knowledge of corporate governance principles and managerial best practices
• An analytical mind capable for “out-of-the-box” thinking to solve problems
• Outstanding organization and leadership abilities
• Excellent communication (oral and written) and public speaking skills
• MSc/MA in business administration or relevant field

The University aims to replace current systems with a modern Student Management System (SMS) that enables a seamless, engaging, and empowering student experience. The new system will comprise multiple Commercial-off-the-shelf (COTS) cloud-based solutions, leveraging the rich functionalities of best practices in higher education and aligning with technological advances such as cloud computing, AI-driven capabilities, and mobile readiness. The SMS is expected to significantly enhance operational efficiency in student management.

The role entails managing external vendor staff, internal business users, faculty, and other CITS team members to ensure successful implementation. The successful candidate will join a project management team overseeing multiple projects, including inception, business case approval, tendering, requirement gathering, implementation, and post-implementation support.

Responsibilities:

• Collaborate with business analyst and business stakeholders to source and evaluate technical solutions to construct the business case. The business case will include project timeline, budget, evaluation of solution, ROI, etc.
• Collaborate stakeholders to establish consensus on work stream objectives and deliverables.
• Collaborate procurement team to manage the tender process and be part of the evaluation committee to evaluate the proposal and award the tender.
• Develop the project plan including detailed activities, resources, and timeline, and maintaining project documentation.
• Lead the project team members including business users to deliver the project output including functional requirement, business process maps, testing strategy, test plan, implementation plan and post-implementation support.
• Oversee progress of the activities and conduct regular reviews to recommend schedule changes or resource adjustments.
• Facilitate project delivery and work with internal Business/IT stakeholders and external vendor to establish the desired and stipulated project priority and timeline to meet the business operations.
• Enable change management through facilitating user training and coaching.
• Manage the change request process internally and externally to ensure timely escalation of any issues.
• Be part of support team after project go-live and continue to manage the vendor team to support the business users on long term if needed.

Requirements:

• Bachelor’s degree from a recognised University, preferably in Information Management/ Computer Science/Information Technology/Business Management.
• At least 12 years of IT project management experience, with experience in support and implementation of student management system in the tertiary education sector preferred.
• Possess strong project management skills to effectively manage internal and external stakeholders and deliver the project on time with quality.
• Have a proven track record or prior project experience in delivering large-scale COTS solutions and managing large number of internal and external stakeholders from different departments.
• Be a quick learner to grasp business domain knowledge and effectively lead business users in process re-engineering and other project activities.
• Be results-driven and capable of managing multiple concurrent implementation tracks.
• Have a solid technical background in the latest industry technologies. Knowledge and experience with Customer Relationship Management (CRM) system in higher education is an added advantage.
• Is passionate about creating solutions with a positive attitude to change.
• Act as a collaborative team player, fostering effective communication and collaboration within a dynamic team.
• Excellent communication skills to influence all levels of internal stakeholders and external parties.

The successful candidate will join Centre for IT Services and work closely with Student & Academic Services Department (SASD), Schools and other departments involved in the project.

Responsibilities

· Liaise with superior to make decisions for operational activities and set strategic goals

· Plan and monitor the day-to-day running of the business to ensure smooth progress

· Supervise staff from different departments and provide constructive feedback

· Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

· Manage procurement processes and coordinate material and resource allocation

· Oversee customer support processes and organize them to enhance customer satisfaction

· Review financial information and adjust operational budgets to promote profitability

· Revise and/or formulate policies and promote their implementation

· Manage relationships/agreements with external partners/vendors

· Evaluate overall performance by gathering, analysing and interpreting data and metrics

· Ensure that the company runs with legality and conformity to established regulations

Requirements and skills

· Excellent organizational and leadership abilities

· Outstanding communication and people skills

· Knowledge of the industry’s legal rules and guidelines

· In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)

· Working knowledge of data analysis and performance/operation metrics

· Familiarity with MS Office and various business software

We are seeking a highly skilled specialist to join our team. The successful candidate will be responsible for IT systems and operations to ensure the reliability, security and integrity of our organization's data and systems.

Responsibilities

• Evaluate, qualify, and manage contracts with partners, vendors, and technology providers.
• Work with vendors to provide operational support and ensure that they meet the contractual obligations and service-level agreements.
• Oversee IT projects throughout the life cycle, from requirements gathering, crafting of contract specifications and procurement to implementation.
• Drive and oversee resolution of operations and support incidents.
• Set direction for continuous improvement of operational procedures and customer experience.
• Recommend enhancements to improve systems availability and performance.
• Develop and maintain a comprehensive library of supporting documentation.
• Formulate disaster recovery and business continuity plans.
• Oversee disaster recovery plan drills and activities to determine if technical criteria is met.
• Ensure compliance with industry regulations and data protection standards.
• Supervise and mentor a team of IT professionals and foster a collaborative and high-performance work environment.
• Stay current with emerging technologies and industry trends, providing insights and recommendations for adopting new technologies to improve IT services.
• Other duties as required.

Requirements

• Degree holder in Computer Science, Information Technology or related field
• Preferably minimum 10-12 years of design, implementation, and operation experience, with good knowledge in cloud technologies and cloud security solutions, infrastructure and network design, servers and storage and virtualisation.
• Well versed in IT Service Management, Project Management and Vendor Management.
• Ability to work in large, collaborative teams to achieve organisational goals, and passionate about building an innovative culture.
• Experience in team leadership.
• Knowledge of IT best practices, security protocols, and compliance standards.
• Strong communication and interpersonal skill.
• Ability to multitask and prioritise with strong sense of urgency.
• Excellent organisational skills and attention to detail.
• Able to work independently and as a strong team player who is proactive, quality-conscious, and results-oriented.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Job Description & Requirements

• Design, improve and oversee the entire technological infrastructure of the crypto exchange.
• Timely fix critical technical issues that would otherwise be detrimental to the organization.
• Make architecture decisions to ensure a strong, stable, and scalable product
• Be in charge of deploying and then maintaining the entire exchange from pre-purchased source code.
• Modify and improve the source code to add new or customized features/functions.
• Leading the development of new products, transforming ideas to logic to code, then being in charge of deployment and testing of the new product, and doing everything in between.
• Supervise, test, and audit system infrastructure and all deployed code, to ensure bug-free functionality, efficiency, and most importantly, cybersecurity.
• Manage all front & back-end development or improvement,
• Work with our product/UI/UX team to constantly improve UI/UX with customer feedback and results from split testing
• Be in charge of building and managing a team of high-quality developers.
• Documenting and improving the company’s technical systems, processes, and procedures
• Researching and implementing new technologies that would benefit the organizationtion.
• Constantly trying to automate manual processes within the organization.
• Review and deploy all money-sensitive code into our production server to ensure utmost cybersecurity and no fraudulent loopholes to access funds that hired developers may put into the code.

Requirements

• Minimum 3 years of blockchain experience.
• Minimum 5 years of experience with any 2 of the following languages with the ability and willingness to learn new languages: Java, Golang, RUST.
• At least 1-year experience of working crypto exchanges OR 1 year of experience running traditional trading systems or forex/equity exchanges
• Ability to conduct technological analyses and research
• Strong interpersonal skills and the ability to share/collaborate with peers
• Ability to hire and manage large technical teams, both front end, and back end, managing applications in all platforms including Web, Android, iOS, Mac, Windows,etc.
• Ability to write, audit and deploy code, and set up proper processes for other people to do this with utmost cybersecurity
• Cybersecurity: Have a strong understanding of crypto-related cybersecurity.
• Creativity: think outside the box and deliver innovative and original solutions
• Tenacious: show determination to succeed and the drive to deliver outstanding results
• Result focused: set performance targets that are ambitious yet realistic and measurable, and manage their achievement in a structured way
• Highest standards: Exceeding expectations is not enough. The CTO needs to know how to supersede even the highest of standards.

Enjoy great career development opportunities in a fast growing company We regret to inform that only the successful candidates will be notified.