Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Key Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
• Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
• Collect process and qualification data to create product Best Known Methods (BKMs)
• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Requirements:

• Master's or Bachelor’s degree in engineering or higher qualifications
• 4 - 7 years of semiconductor equipment experiences
• Prior experience with PVD or CVD or Wet Cleans chamber highly desirable
• Experience with Metrology tools a plus
• Ability to commit to some travelling requirements

Job Description

· Making sure that all customers deadlines are met; to ensure overall customer satisfaction

· Coordinate customers requirement with internal teams

· Able to handle our customers in various circumstances, even when they are being difficult

· Follow up closely on tight deadlines and ensure our teams can meet them

· Provide ideas and solution paths to customer and internal teams

· Meeting with customers and stakeholders where required to make communication easy and transparent regarding project issues and decisions in services

· Analysing new project / program risks and feedback to management

· Attend conference calls with US and / or Europe customers when required.

· Work on the costing provided by procurement team to provide quotations to customers

· Track quotations that are sent and follow up on open items / statuses closely

· Any other duties assigned by the lead from time to time.

Job Requirements

· At least Diploma, Advanced/Higher/Graduate Diploma in Business Management, Business Administration or Sales & Marketing is preferred.

· At least 2 year(s) of working experience in related field is required for this position.

· Preferably Junior Executive specializing in Corporate Sales or equivalent.

· Working experience in Manufacturing Environment will be advantageous.

· Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc.), Outlook, PowerPoint.

Signage comapny at Loyang is seeking to hire a Project Executive with architectural background.

Job Responsibilities

• Work closely with in-house graphics designer & client to obtain sample and drawing approval
• work closely with production in charge for samples & mock up
• Prepare schedule and tracking for drawings list
• Ensure production & installation of approved items is as per shop drawings & mock up.
• Update office QS for jobs done for monthly claims.

Job Requirements

• Able to mutli task various assigned sites
• Advantage to have knowledge in electrical, sheet metal works, interior renovation works.
• Willing to learn under guidance. Training provided.

Interested applicants can WhatsApp to 90097956 or email to [email protected]

Primary Objective

The Merchandising Administrator is responsible to support all business reporting for the Merchandising department in all areas of the department especially in the functions of merchandising & brand marketing.

The main focus for the role is on weekly, monthly, quarterly, annually & other ad hoc business, merchandizing and management reporting for the assigned regions. The role reports directly to the Merchandising Director with indirect reports to the Merchandising Managers.

JOB DUTIES & RESPONSIBILITIES

1) Business Reporting

• Generate, perform and potentially analyses relevant merchandising/performance ROI reports which will be in a weekly, monthly, annually period based, detailed reports for sales by SKU/brands report, stock level monitoring, identify/monitor slow moving, promotions & bestsellers items
• Reporting on ad-hoc price data summary & survey verification on pricing
• Additional Global Merchandising support for ad-hoc reporting for SG, HK & Korea.

2) Purchase Order & SKU Maintenance

• Extract system data such as [historical sales, stock inventory, on order, pricing] to prepare buying spreadsheet for Buyer to work on
• Upload PO and follow-up vendor shipment delivery status
• Upload prices data and other information by SKU
• Creation of New merchandises SKU

3) Shipment & Stock Management

• Communicate to Logistics & Brands for shipment PO/stock issues/ any discrepancy reporting
• Communicate to Operations on stock availability/ arrivals/ requisitions/ transfers etc
• Distribution list preparation for New merchandises
• Communication to Operations for New merchandise orders

4) Additional duties

• Any other administrative tasks which may include but not limited to order processing, creating & maintaining system SKU data, managing non-commercial items, liaising with warehouse on shipment status & stock related matters
• Follow up on monthly routine with Brands e.g. sales incentive/contest & on-counter GWPs & discount summary update
• Manage timely stocks return to vendors and stocks write-off/conversion
• Provide GWPs shipping information for warehouse follow-up on SKU tagging
• Ensure & communicate agreed promotion mechanics with vendors & Operations

Role Overview:

The Project Management Executive is responsible for planning, executing, and overseeing projects within an organization. They ensure that projects are completed on time, within scope, and on budget, while meeting the quality standards.

Also to manage daily administrative tasks, coordinate office activities, and support various departments in achieving their objectives

Key Responsibilities:

• Assist in defining project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines and resource allocation.
• Coordinate with cross-functional teams to execute project tasks.
• Monitor project progress, identify risks, and implement solutions.
• Prepare and present project status reports to stakeholders.
• Ensure compliance with project management standards and best practices.
• Assist in budgeting, financial reporting, and expense tracking.
• Coordinate meetings, events, and travel arrangements.
• Prepare and present reports, presentations, and proposals.

Skills & Qualifications:

• Degree in Project Management, Business Administration, or related field.
• Strong organizational, analytical, and problem-solving skills.
• Attention to detail
• Proficiency in project management tools and software.
• Excellent communication and leadership abilities.
• Proficiency in Microsoft office 365 software (e.g., Teams, Excel, Powerpoint, Words).
• Certification in PMP or PRINCE2 is a plus.

Experience:

• 2+ years of experience in project management or related roles.

Statement Of Purpose (Overall Purpose of Job)

To provide financial reporting and other duties.

Major Duties & Responsibilities

(A) Specific :

• Handle full set of account and prepare monthly management report on time.
• Review the work of accounts assistant and provide guidance for them.
• Manage the company cash flow by monitoring on the account receivable collection and liaising with the customers.
• Preparation of budget forecast for the company.
• Ensure that all the statutory and tax requirements for the company are met by liaising with various external parties such as auditors and tax agent.

(B) General :

• Ad-hoc reporting and analysis.
• Other duties as assigned.

(C) Safety:

• To follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Diploma/Degree in Accountancy/ ACCA.

(B) Knowledge & Skills :

• Proficient in Microsoft office and good communication skill.
• Proactive, committed and good team plater with effective inter-personal skills.

(C ) Experience :

• Minimum 3 years financial related experience.

ACCOUNTS/ FINANCE EXECUTIVE

Vinflair Logistics (S) Pte Ltd is a local forwarding agent incorporated in year 2006 specialize in air and sea freight. The company had been well established and is expanding locally and internationally.

Our services include freight , transportation, clearance, local handling with cargos like garments, perishable goods, ship spares, fish, flowers and etc.

We are operated and located in Free Trade Zone at Changi Airfreight Centre. Interested candidates are to email resume to [email protected].

Requirements :

- Tertiary qualification in Accounting, Finance or relevant discipline

- Proficient in MS Office

- Good interpersonal skills, analytical meticulous and detailed

- At least 3 years of relevant working experience

- Able to multi-tasks and meet deadline

- Positive attitude and self motivated

- Mature and able to work confidentially and independently

Responsiblities

- In charge of full sets of accounts

- To prepare and update debtors’ and creditors’ aging report

- Ensure timely and accurate preparation of financial statements and management reports

- Overseas all finance, admin and HR related matters

- To expedite Customers’ payment

- To ensure timely submission of reports every month

• Ability to formulate Sales/Marketing Plan.
• Candidate should be well versed in Sales and Marketing developments within the region.
• The candidate is required to work independently and exude leadership quality.
• Conduct research to identify new markets and customer needs.
• Must be a Goal Getter.
• Familiar and strong network in B2B/B2C sectors.
• Strong presentation, communication and interpersonal skills, and problem-solving skills.
• Self-motivated, aggressive, energetic and good team player.
• Ability to work under pressure and determined to meet sales targets. Ability to converse in Chinese an advantage but not essential.
• Willing to travel.

Statement Of Purpose (Overall Purpose of Job)

Handling daily operational tasks of the organization.

Major Duties & Responsibilities

(A) Specific :

• Handle full set of account and prepare monthly management report on time.
• Review the work of accounts assistant and provide guidance for them.
• Manage the company cash flow by monitoring on the account receivable collection and liaising with the customers.
• Preparation of budget forecast for the company.
• Ensure that all the statutory and tax requirements for the company are met by liaising with various external parties such as auditors and tax agent.

(B) General :

• Ad-hoc reporting and analysis.
• Other duties as assigned.

(C) Safety:

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Diploma in Accounting

(B) Knowledge & Skills :

• Proficient in Microsoft office and good communication skill.
• Proactive, committed and good team plater with effective inter-personal skills.

(C ) Experience :

• Minimum 3 years financial related experience.

JOBS DESCRIPTION

Accounts Payable

• Process vendors’ payment by verifying invoices, item description, amount, account code and cost center per accounting policies and procedures
• Process reimburse petty cash claims
• Process staff claims such as reimbursement, medical, business trip expenses, etc.

Accounts Receivables

• Prepare debit notes, credit notes
• Check bank statement for incoming fund, check against with all supporting and prepare the journals

Payroll

• Prepare monthly payroll
• Prepare payroll journals
• Prepare IR8A, IR21, and all government related claims such as NS claims, childcare leave, and maternity leave.

Month end closing

• Check and prepare monthly accrual for revenues and expenses
• Perform cash count, deposit to/ withdrawal from bank
• Prepare daily bank reconciliation
• Prepare GST return with supporting schedules
• Prepare government statistics survey
• Prepare Balance Sheet Schedules and Tax Schedules
• Liaise with internal and external stakeholders when required such as bankers, tax agents, vendors, government authorities
• Maintain proper records and filings for all documents/records
• Other ad hoc tasks as assigned by Management

REQUIREMENTS

• At least 3 years of work experience
• Diploma/Degree or higher
• Proficient in MS Excel, Word PowerPoint and other software; SAP, Mecwise payroll is a plus
• Good command of English, both written and spoken
• Understanding of company’s brand, service & philosophy
• Positive team player and excellent communication skills.
• Ability to work well under pressure and to meet deadlines
• Self-motivated individual, able to work in routine but also pro-actively seek new challenges
• Willing to work at Changi Airport

OPERATIONS EXECUTIVE (AIRFREIGHT)______

Vinflair Logistics (S) Pte Ltd is a local forwarding agent incorporated in year 2006 specialize in air and sea freight. The company had been well established and is expanding locally and internationally.

Our services include freight , transportation, clearance, local handling with cargos like garments, perishable goods, ship spares, fish, flowers and etc. In addition, we do have allotment from certain airlines which enables us to be more competitive in the market.

We are operated and located in Free Trade Zone at Changi Airfreight Centre. Interested candidates to email [email protected]

Requirements :

- Min “O” Level

- Proficient in MS Office

- Good interpersonal skills, responsible and hardworking

- Relevant working experience preferred

- Able to multi-tasks and meet deadline

- Positive attitude and self motivated

- Mature and able to work confidentially and independently

- Able to work during overtime or on weekends if needed

Responsiblities

- In charge day to day airfreight operations including issuing airwaybills, printing of labels, labelling of carton boxes

- To prepare and submit of permits

- Ensure cargos are uplifted in time

- To coordinate with warehouse staff on cargos delivery

- Submission of CCN and sending of pre-alert to agents

- Pre-lodge documents to terminal website

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team.

About the role:

• Promote best practices in managing employee relations
• Implement and update employee relations policies and procedures, ensuring alignment and compliance with the organization’s core values, legal and regulatory requirements.
• Provide advice and partnership as a point of contact in handling employee relations
• Manage and resolve any employee or workplace issues, grievances, and disciplinary cases.
• Handle operational matters for off-boarding
• Provide HR advisory service to employees and stakeholders in all operational related matters and to ensure smooth resolution on HR queries
• Handle and follow up on employee-employer related matters independently
• Handle all government statutory surveys and Corppass administrations
• Recommend and implement improvements for HR & Admin processes and procedures to improve productivity and efficiency
• Facilitate HR functions which include Staffing, Compensation and Benefits, Welfare, etc.
• To take on HR improvement projects and other adhoc projects as assigned

About you:

• Bachelor's degree or higher in Human Resources, Business Administration, or a related field
• Experience in handling full spectrum of HR & administrative roles, preferably in marine industry
• Proficient in Microsoft Office
• Familiar with Workday system is an advantage
• Familiar with Singapore Labour Law & Employment Act
• Strong interpersonal skills to maintain positive relationships with employees
• Responsible to follow through work matters consistently
• Self-starter, resourceful and possess a curious nature to dig further to learn new knowledge
• Ability to work independently, prioritize tasks with sense of urgency
• Mature, presentable, stable, and professional with good judgment between employer and employee perspectives.

What we offer

• Competitive salary with Annual Wage Supplement
• Generous paid-leave
• Career & training opportunities (international opportunities possible)
• Company shuttle from various pick-up at MRT stations across Singapore
• Collective health insurance and outpatient benefits;
• Employee Assistance Programme (EAP) to provide help when you need extra support.
• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

Accounts Receivable & MIS Management

• Perform day-to-day operations related to Accounts Receivable and MIS
• Conduct a monthly review of AR accounts with other teams
• Support team in handling operational matters, including review and update dispute cases
• Ensure accurate and timely updates of receipts into system for Ops to review AR outstanding
• Liaise with customer and bank where necessary
• Identify improvement in work processes to keep up with changing business needs
• Responsible for Monthly/ Year-end Financial closing reporting and ensure all reporting/schedules are accurately and promptly prepared
• Liaise with internal/external Auditors for audit queries
• Ensure Standard Operating Procedures and Knowledge Articles are up-to-date and properly documented
• Any other tasks as assigned

Qualifications & Work Experience

• Candidate must possess a locally recognized Diploma or Degree in Economics / Mathematics / Statistics / Banking / Business / Accountancy or other quantitative fields
• Fresh graduate is welcomed to apply

Job Description

· Making sure that all customers deadlines are met; to ensure overall customer satisfaction

· Coordinate customers requirement with internal teams

· Able to handle our customers in various circumstances, even when they are being difficult

· Follow up closely on tight deadlines and ensure our teams can meet them

· Provide ideas and solution paths to customer and internal teams

· Meeting with customers and stakeholders where required to make communication easy and transparent regarding project issues and decisions in services

· Analysing new project / program risks and feedback to management

· Attend conference calls with US and / or Europe customers when required.

· Work on the costing provided by procurement team to provide quotations to customers

· Track quotations that are sent and follow up on open items / statuses closely

· Any other duties assigned by the lead from time to time.

Job Requirements

· At least Diploma, Advanced/Higher/Graduate Diploma in Business Management, Business Administration or Sales & Marketing is preferred.

· At least 2 year(s) of working experience in related field is required for this position.

· Preferably Junior Executive specializing in Corporate Sales or equivalent.

· Working experience in Manufacturing Environment will be advantageous.

· Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc.), Outlook, PowerPoint.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Job Description:

· Customer Service Support

· Main focal point between sales team and customers to ensure smooth day-to-day business operations

· Ensure that customer orders and transactions are processed in an efficient and timely manner

· Responding promptly to customer enquiries and provide professional customer support

· Liaise with Singapore Finance team and monitor customer accounts as required

· Liaise with Internal Stakeholders and monitor customer logistic movement

· Manage and support administrative elements for all sales activities

· Generate and disseminate reports

· Prepare the supporting documents to facilitate audit purposes

· Perform other tasks which may be assigned from time-to-time

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in commercial role, Online Market place or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

Primary Responsibilities:

• To HUNT for business to achieve department's budget and target.
• To improve business development and maintain relations with overseas agents.
• To liaise with local sales/customers to grow the business and handle their shipment(i.e., providing booking confirmations, conflict resolutions, billing instructions etc).
• To attend enquiries from overseas agents and customers.
• To provide timely quotations to agents and customers, and follow up with the shipment activations.
• To provide and oversee sales leads to oversea agents and keep track of the progresses and outcomes.
• Collate customer's business trends, progress and statistics.
• To handle projects/shipments and support current project manager.

Secondary Responsibilities:

• Arrange and attend overseas agents and customers' sales calls/meetings/visits.
• Handle RFQ / RFP / tender bid.
• To handle any ad-hoc projects/ assignments from time to time.
• Provide constructive opinions and suggestions for work improvement.

Job Requirements:

• Diploma and above in Business Management, or in a relevant discipline..
• Min. 2 years of sales in logistics working experience.
• Strong interpersonal, communication and negotiation skills.
• Target driven and proactive attitude.
• Good proficiency in MS Office skills.

Handling of Administrative matters and HR matters.

• Payroll
• Work Pass Application
• Document preparation, data entry and filing
• Update and maintain employees' database (in Excel and infotech)
• Arrange for trainings and appointments
• Renewal of license
• Handle and arrange for new employee and for repatriation.
• Other Ad-hoc jobs assigned

Requirements

• Min 1 yr experience
• Proficient in Microsoft Office software (Compulsory: Words and Excel)
• Effective communication skills, in both English and Mandarin
• Efficiency and accuracy
• Cooperative team member
• Willing to learn

Job Description:

1. Provide quality customer service support to customers over email and phone.

2. Perform sales order management for customer

3. Download PO from customer portal, Create Sale Order in Epicor system

4. Prepare POD for Customer shipments, Extract and tabulate data for monthly reporting

5. Ensure proper documentation records and filling

Requirement:

1. At least 2-3 years relevant experience on order processing

2. Able to take initiative and hardworking

3. Possess excel skills and knowledge such as, V-lookup, Pivot Table, and simple formular

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Key Responsibilities

• Attend to customer enquiries and purchases.
• Responsible for all sales and retail marketing activities, follow up on customer’s orders and work order status.
• Prepare sales quotations, invoices and other sales-related documents.
• Execute any other ad-hoc duties and responsibilities as assigned by the Company.

Benefit

• Attractive Basic Salary + Commission + Incentives

What you will need to have

• Extensive knowledge of sales of stones will be an added advantage.
• Minimum 3 years of working experience.
• Good business acumen and able to conceptualize marketing directions.
• Successful sales track record.
• Highly motivated and result-oriented with strong desire to succeed.
• Be resourceful and customer oriented.
• Excellent presentation and negotiation skills.
• A dynamic, positive, and forward-thinking personality will be essential.

Position Title

Sales Executive (SIN)

Reports To

Country Manager Singapore / Philippines

Key Accountability

• To assist in all sales activities and provide personalized service to travel agents e.g., 80 agents and execute strategies to meet the targeted revenue.
• To prepare sales presentations, proposals and other documents regarding products and promotions prepared by Revenue Management and sell to travel agents and prospective clients including product briefings conduction.
• To monitor the sales performance of travel agents, by providing service and support related to FIT (Free Independent Traveller) and groups movement
• To participate actively in travel trade and consumer fairs.
• To monitor market trends and collect insights regarding OALs (Other Airlines) strategy and analyse sales data from Business Intelligence and perform quarterly review with all account coverage.
• To be liaison between Travel Trade and relevant Malaysia Airlines Business Unit (revenue management, airport operation and customer service) in resolving problems arise from daily operation.
• To develop and strengthen networking with the key decision makers within the Travel Agencies, including organizing MH related events and activities.

Qualifications

• Bachelor's degree / Diploma in Business, Marketing, or related field..
• Degree - minimum of 3 years of experience in sales, with a focus on the corporate sector in Singapore.
• Diploma - minimum of 5 years of experience in sales, with a focus on the corporate sector in Singapore.

Area of Experience

• Strong understanding of the Singapore Airlines and Tourism market and corporate sector, including business culture, regulatory environment, and market trends.
• Proven track record of achieving sales targets and managing a sales pipeline.
• Airlines/Tourism sales experience is a must

Personality Traits

• Excellent negotiation, communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
• Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
• Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines

Job Description:

• Received enquiry from Sales or direct customer and forward to Planner with cargo details.
• Received rates from Planner, forward to Sales and follow cargo status.
• Create JOB in Cargoware for cargo details, shipper requirements and request Planner to proceed booking with quotation email.
• Provide booking confirmation to customer or Sales once received Planner.
• Manage HAWB process in Cargoware and activate service provider - Declarator for Export permit declaration.
• Monitor shipment status of uplift, arrival and any irregularity.
• Received inbound pre-alert from customer. Activate service provider - Declarator for Import permit and liaise with OPS for terminal clearance, breakdown or delivery (if any).
• AR process and ensure receipt payment from customers within granted period.
• Others - Source prices or solutions for businesses do not transit via SG if any enquiry from Sales through WCA network.

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in air freight industy or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

Job Descriptions

1. Develop sales and marketing plans to acquire new B2B & B2C customers and drive collaboration with partners through emailing and cold calling.
2. Maintaining long-term relationships with clients through effective after-sales support.
3. Develop a detailed understanding of the features and benefits of the product/ service
4. Collaborate with management team to develop sales proposals for better results.
5. Work closely with business development manager to implement sales programs, brand promotions, and strategies.
6. Follow up on sales inquiries coming in through website, emails, ad campaigns, and inbound calls and conduct sales pitch to close target customers.
7. Source and pitch new Tenders, Contactors and Sub-contractors. And prepare project documents such as quotation proposal, contracts, insurance and bonds and maintain a proper filling system.
8. Prepare weekly sale reports and results for management team.
9. Stay current on industry trends and new or innovative solutions.

Job Requirements

1. Diploma in Marketing or Business Information Technology (BIT) or E-commerce is required with 2 years of prior sale experience. Or Degree in Marketing with 2 years in sale and marketing field.
2. Experience in communicating and presenting to Senior Management Team.
3. Interest in Sales, Technology and Digital solutions.
4. Deep understanding of negotiating techniques and marketing tactics.
5. Knowledge of MS Excel mainly for reporting and documentation.
6. Knowledge of CRM or sales management software is an added advantage.
7. Knowledge of the industrial textile and hardware trading industry will be advantageous.