Total 1,975 Manager it technician job vacancies in Singapore

We would like to invite experienced candidates who have a passion for business process improvements, creation of new user experiences to join us on our transformation journey.

In this position, you will be working closely with leaders within Technology Services and functional units to identify internal operational improvement opportunities, design and implement processes, solutions in alignment with project strategies and business objectives - with the eventual goal of ISO 27001 certification. Ideally, you should also be conversant with ITSM, ITSMS concepts and operations.

A segment of this role will also include supporting and assisting with technology controls, governance and compliance activities.

In the course of work, you will be involved in:

• Advocating and driving operational improvements through process streamlining and technology within Technology Services department. This will span across IT service management system processes and operational areas including procurement to enhance ITSMS maturity with eventual goal of ISO 27001 certification.
• Process mapping and blueprinting, business requirements harmonising and translation to Business Requirements Document (BRD).
• Working alongside stakeholders to operationalise process, system changes.
• Developing training materials and conducting training where appropriate.
• Developing appropriate process metrics and KPIs for performance reporting.
• Supporting Governance lead in governance, risk, and compliance activities including (not limited to) the following:
• Maintain and update documents and records on ITSMS, ISO 27001 etc.
• Establish and maintain proper documentation control & distribution.
• Ensure system compliance & preparations for Management Review.
• Conduct internal reviews. Ensure readiness for 3rd party certification.
• Liaise with external auditors and certification bodies in conducting audits.
• Review audit findings and develop action plans.
• Manage internal and external corrective action reports.
  

Requirements:

• Degree in Business or IT preferred with ITIL certification. CBAP will be a bonus.
• Minimum 3 to 5 years’ experience in business process analyst role or equivalent management consulting, quality management experience.
• Adept at flowcharting and process blueprinting.
• Understands and experience with information security risk management, governance, internal controls, IT compliance and audits.
• Meticulous, strong analytical ability, documentation and project management skills.
• Good interpersonal, communication, decision-making skills and a responsible attitude.
• Ability to multi-task and work well under pressure.
• Familiarity with at least one of the industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Prior experience in Business Process Management projects, ITSM (ITIL), ITSMS processes.

⠀

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering with relevant experience

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

Only shortlisted candidates will be contacted for further consideration

Within KPMG Singapore, the Information Technology Services (ITS) team is responsible for providing quality IT services and solutions internally to support the business and improve efficiency.

We invite highly motivated and customer oriented individuals to join our ITS team. As an IT Security Manager, you will be required to work closely with our ITS team and Business stakeholders to maintain and ensure a secure IT operating environment and compliance to Global IT security standards.

Responsibilities:

• Support the National IT Security Officer to maintain the IT security policies and processes and ensure a secure IT operating environment for KPMG Singapore.
• Liaise with global and regional teams to ensure compliance to Global security policies, initiatives and requirements.
• Manage and support security incident response.
• Review and manage security controls for IT applications and services.
• Coordinate with internal and external parties on audit assessments and regulatory checks.
• Provide security review and advice for new solutions deployments.
• Review and assess security clauses in RFP/RFQ and address client security questionnaires.
• Manage and support internal audits within KPMG
• Assist with the delivery of code assessment services to customers interested in determining compliance to third-party licensing and security issues.
• Work on solutions that help developers write secure and compliant code without requiring them to become security and legal experts
• Research new security technologies, threats and vulnerabilities and implement necessary preventive measures.
• Prepare weekly and monthly reports for stakeholders and management.

The ideal candidate should possess:

• A degree in IT, Computer Science, Cybersecurity, Information Communication Technology or other IT related qualifications.
• 5-6 years of relevant working experience in IT Security with good technical knowledge in infrastructure/ applications.
• Experience in security governance, risk and compliance.
• Understanding of Cloud Security fundamentals, including cryptography and the shared responsibility model.
• Knowledge in cloud-native architecture, container orchestration and container technologies
• Knowledge in AI and open-source technology, licensing, and projects
• Familiar with cloud security standards and controls and mainstream software development.
• Strong communication skills and an excellent team player

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Within KPMG Singapore, the Information Technology Services (ITS) team is responsible for providing quality IT services and solutions internally to support the business and improve efficiency.

We invite highly motivated and customer-oriented individuals to join our ITS team. As an IT Security Manager, you will be required to work closely with our ITS team and Business stakeholders to maintain and ensure a secure IT operating environment and compliance to Global IT security standards.

Responsibilities:

• Support IT security operation for the firm
• Manage, implement, and operate security solutions
• Respond to and investigate cyber security incidents
• Assist in internal IT audits and compliance
• Design and maintain security dashboard
• Perform security assessment on new IT systems and change requests

The ideal candidate should possess:

• A Degree in IT, Computer Science, Cybersecurity, Information Communication Technology or other IT related qualifications.
• 8 to 10 years of relevant working experience in IT Security, with at least 2 years in a team lead position
• Experience in security governance, risk and compliance.
• Understanding of Cloud Security fundamentals, including cryptography and the shared responsibility model.
• Strong communication skills and an excellent team player

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Responsibilities

• Support business operations with a secure and robust IT infrastructure.
• Develop and implement policies related to network security, disaster recovery, and IT infrastructure.
• Evaluate and recommend upgrades and improvements.
• Manage and maintain on-site MS Windows based servers.
• Manage and maintain on-site network with support from vendors.
• Direct the activities of IT staff to support end user computing needs.

Job Requirements

• Bachelor’s Degree / Diploma in Computer Engineering or equivalent field.
• Able to work independently and in a team with good interpersonal skills.
• Working experience with all or some of our IT resources (MS 365, MS BC 365, Windows Servers, VM Ware, Fortigate Network) is a plus.

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Role Summary/Purpose

In this role this person will lead Healthcare Digital projects in ASEAN region. This person owns the project management and implementation processes for Healthcare Digital solutions, leading a group of team members including System Integration Specialists, Application Specialists, Field Engineers, and Solution Architects.

Essential Responsibilities

You will be responsible for driving customer satisfaction and process productivity during the installation process including:

• Acting as the primary liaison with the customer team.
• Ensure projects are implemented based on the approved Healthcare Digital Implementation Methodology to ensure the project is completed on time, under budget and with quality, and to maximize customer satisfaction.
• Documentation of the project deliverables defined by the Standard Implementation Methodology to meet the project quality.
• Work with Sales to initiate projects through review of orders and formal handovers from the commercial teams, conduct internal and external kick off meetings, and other activities to set goals and objectives of the projects.
• Developing project plans and completing other project planning activities for assigned projects based on the project contracts and Statement of Work documents to properly manage schedules, costs, qualities, human resources, communications, risks, and any other key areas of projects.
• Identification, escalation and resolution of issues throughout the project deployment cycle.
• Work & manage the indirect (channel execution) projects in ASEAN region.
• Execution of project plan through internal and external progress meetings, managing customer expectations and ensuring overall customer satisfaction.
• Be accountable and responsible for milestone progresses, including ensuring completion of all milestone reviews with the PMO are done in a timely manner.
• Closing off the projects by completing all project deliverables and through documented handing over to the support team.
• Conduct post implementation reviews and deployment of lessons learnt
• Engage in knowledge sharing sessions with peers across the region through Project Management Workshops

Quality Specific Goals

• Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.

Qualifications/Requirements

• Bachelor’s degree 5+ years of Project Management experience in healthcare IT industry. (Mainly on Radiology /Cardiology IT world)
• Willingness to travel up to 50%.
• Experience in managing revenue generating projects, cost-budgeting of projects
• Proven leadership in negotiation and effective decision-making capabilities.
• Ability to work independently and prioritize multiple priorities to meet scheduled completion dates and customer expectations.
• Proven cross-group collaboration skills with an ability to work and communicate with diverse work partners.
• Proven cross-influence skills with an ability to work and influence both internal and external team members to achieve mutual goals.

Desired Characteristics

• Project Management Professional (PMP) certification
• Experience in implementing RIS & PACS is highly mandatory.
• 4+ years’ experience deploying large-scale Healthcare IT projects where deadlines where met on or ahead of schedule.
• Knowledge on how to negotiate on Change Management with the customer and setting customer expectations
• Ability to provide constructive feedback to installation teams and contractors
• Knowledge/experience with the Healthcare Digital products and/or Healthcare Information Systems
• Proficient in Project Management Software such as MS Project
• Six Sigma certification and/or experience in Lean methodology
• Good understanding of IT Lifecycles (SDLC and ITIL)

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Supervise and administer the organization's IT application landscape for enterprise applications, guaranteeing seamless operation and ongoing enhancements.
• Work alongside cross-functional teams to recognize and tackle IT needs, ensuring smooth operations and seamless integration of technology.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of project management experience.
• Proficient in Netsuite, Microsoft Office 365 and SharePoint.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Delivering system administration and cybersecurity support.
• Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
• Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and deliverables.

Requirements:

• RHCE or RHCSA certification.
• Degree in Computer Science or equivalent.
• At least 3 years of managing IT infrastructure systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Test Program Manager

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

You will:

• Support the planning, strategy formulation and governance of organization’s ICT portfolio & data assets, which covers the review, development and maintaining of organization’s IT policies, processes, standards & guidelines.
• Plan and coordinate group’s reviews and compliance activities (including group’s internal/external audits) to ensure alignment of organization’s ICT systems and compliance to government’s policies and other statutory requirements.
• Manage IT systems register, IT Risk Register and work with relevant teams to assess, monitor and report IT compliance matters.
• Support in the development of organization’s digitalisation strategies and transformation plans to align to the WOG objectives and new initiatives.
• Work closely with internal project teams and liaise with other government agencies/ministries on digitalisation, ICT and data matters.
• Drive secure data-sharing within the organization and, across WOG and other organisations; to strengthen discoverability and understanding of data.
• Support incident response and investigation for data related incidents.
• Work with business units and stakeholders to drive data exploitation to enable data-driven decision-making within the organization and WOG and build capabilities in managing and exploiting data safely, efficiently and effectively.
• Support in the review of data assets, catalogue and data security compliance matters.
  
  Requirements:

• Tertiary qualification in Information Technology, Computer Science or Engineering discipline or equivalent, with at least 2 years working experience.
• Good understanding of IT policies, cybersecurity and technology solutions in ICT and smart systems domain (ICT&SS).
• Relevant knowledge or experience in IT audits, technology controls and risk management.
• Experience in IT Project Management and IT Management is desirable.
• Good interpersonal, communications, written and presentation skills.
• High drive and self-motivated individual with strong analytical, problem-solving and project management skills.
• Adaptable and ability to think out of the box.

Khaty Zainal

Registration No. R22111204

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service/Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

IT Project Manager

Job Responsibilities:

We are seeking a highly motivated candidate for the position of IT Project Manager within Information Technology Department.

The successful candidate will be part of a growing dynamic team that is in-charge of the data warehousing and local regulatory reporting systems.

These are crucial systems to ensure business users will be able to meet the reporting requirements by the regulator.

You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions with primary assignment of planning, organizing and implementing the team’s technical projects.

· Responsible for overall coordination, status reporting and project execution

· Establishes and implements project management processes and methodologies to ensure that the project is delivered on time and within budget, adheres to high quality standards and meets user expectations

· Plans out the blueprints for the project, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and defining testing strategy

· Assemble and leads the project team by directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.

· Creates the project budget and ensures the project adheres to the budget as closely as possible

· Oversees consistent testing, evaluation, and troubleshooting of all products in all stages of completion

· Tracks key project milestones and adjusts project plan and/or resources to meet the needs of internal customers

· Coordinates communication with all stakeholders on project scope, budget, schedule and risks

Qualifications:

· Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field

· Project Management certification or successful completion of a recognized project management curriculum is required

· At least 10 years IT work experience, with at least 8 years in managing projects

· Experience with implementation of regulatory-related systems preferred

· Must possess knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques

· Experience in working with many stakeholders from different teams (business users, infrastructure, risk management, etc.)

· Good leadership, decision-making, and organization skills

· Excellent communication and collaboration skills

· Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework

· Experience in Financial and Banking industry preferred

Key Skills:

Project management

Key Responsibilities

• Overall Project Management:
  • Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),
  • Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.
  • Identify and schedule project deliverables, milestones and required activities and tasks.
• Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment
• Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC
• Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.
• Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.
• Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach
• Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required
• Run the bank: support WAR room, production incident facilitation for regional Channels Internet banking application across various countries. Engage with delivery, hosts team and other partners
• Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

Key Requirements

• Bachelor’s degree in IT, business, finance, or equivalent.
• At least 15 years experience in project management in banking, financial, consulting industries with proven track record.
• Good problem solver and stay on top of the project risks and issues till closure.
• Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.
• Excellent presentation skills and able to front with the senior stakeholders at C level.
• Passionate, diligent, and resilient individual with ability if thrive in ambiguity.
• Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages..
• Good to have PMP, Prince2, Agile certification.

Telenor Group is world’s leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billion (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 14,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website : https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/

About the Role

As the Category Manager you will be part of the TPC IT Sourcing team and will report to the Head of IT Applications Category. You will work closely with both corporate in Telenor and all of the Business Units. As the Category Manager you will be working closely with the Head of Category by contributing to the end to end Category management and strategy development, including sourcing execution, contract negotiation, as well as supplier management processes. Main tasks include:

· Develop comprehensive understanding of the IT Applications category, contribute to end to end category strategy development and perform analysis to support category strategy work

· Collaborate with user departments for preparing and executing the strategy, innovative analysis and proactively addressing procurement needs

· Identify, lead and execute cost saving initiatives that deliver value in the procurement of goods and services for the company

· Prepare and lead TCO analysis during procurement processes and participate in negotiations

· Manage resources and stakeholders in a sourcing process

· Implementation of category sourcing strategy and skilled approach to vendor management

· Ensure compliance with policies, processes and achieve targets

· Measures to review and assess progress, savings, and targets

· Develop and prepare periodic reports on all procurement activities

· Ensure contract management, implementation and follow-up activities

· Understand supply market and perform thorough supplier prequalification for the category

· Maintain an awareness of latest buying techniques and theories and develop application within the company

· Post contract management activities

- Manage contracts and price book relevant to the category

- Handle dispute with global suppliers

Profile

· Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external

· Result oriented, demonstrating excellent collaboration abilities

· Able to work with a high degree of execution power and passion

· Understand the vendor market

· Strong analytical and problem solving capabilities

· Experience with data processing tools, e.g. Excel or Tableau

· Demonstrate commitment, maturity, flexibility and speed in response to business and challenges

· Commercial and negotiation skills

· High level of integrity and ethics

Qualification and Experience Requirements

· Bachelor degree in Technology, Finance or Business or equivalent. MBA will be preferred.

· More than 5 years in a procurement / contract management / vendor management role preferably with experience in IT Applications area

· Proficient in use of MS Excel, performing data analyses and co-relation and able to produce and draw conclusions based on the analysis

· Broad experience with Microsoft Excel, PowerPoint and other applications & other relevant tools, e.g. ThinkCell etc.

· Have deep insight into end to end Sourcing process and strategies.

· Have good presentation and communication skills with proficiency in English with ability to influence colleagues and decision makers

· Relevant Technology background would be an advantage

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service/Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

• Supervise and administer the organization's IT application landscape for enterprise applications, guaranteeing seamless operation and ongoing enhancements.
• Work alongside cross-functional teams to recognize and tackle IT needs, ensuring smooth operations and seamless integration of technology.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of project management experience.
• Proficient in Netsuite, Microsoft Office 365 and SharePoint.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

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Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Delivering system administration and cybersecurity support.
• Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
• Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and deliverables.

Requirements:

• RHCE or RHCSA certification.
• Degree in Computer Science or equivalent.
• At least 3 years of managing IT infrastructure systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Overview

Tsao Foundation is seeking a dynamic, driven Healthcare IT Project Manager to lead and drive the organisation through the end-to-end project life cycle of an integrated electronic and health management system and other related projects.

The ideal candidate is an experienced project management professional with a solid understanding of solutions in the healthcare sector and is responsible for the coordination, execution, control, and completion of these projects. He/She will play a crucial role in ensuring the successful implementation of new technologies, solutions within Tsao Foundation in line with company’s objectives and strategies.

Responsibilities

Project Manager will be assigned existing and ongoing improvement projects to start.

• Project accountability and execution: Develop project plans, outlining timelines, budgets, resource allocation, and risk assessments. Lead the project execution, ensuring overall success from start to finish, including end-users training and utilization of solutions.
• Communication and collaboration: Confidently communicate between IT, healthcare and program teams, as well as with other internal & external stakeholders. Collaborate effectively with focus on projects’ success and end user satisfaction throughout the implementation. Recalibrate appropriately, timely reporting and manage expectations with stakeholders in accordance to plan.
• Team management: Oversee the work of technical team, solutions vendors and other professionals involved in the project. This includes delegating tasks, monitoring progress, and providing guidance.
• Audit and regulatory compliance: Ensures the project adheres to healthcare audit and related data privacy & cybertrust mark regulations.
• Resolutions management: Proactively manage risks and issues, lead execution of mitigation and resolution strategies, including escalations.
• Technical understanding: Have a solid understanding of healthcare IT systems and how they integrate with existing infrastructure, in order to right-size the solutions to our organisation’s needs.
• Effectively manage the resource and capacity planning including budgets, equipment, and timelines.
• Lead and manage process improvement & tech-enabled initiatives.

Educational Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 5 years relevant experience in technical role and project management.
• Certification: Certification or training in infrastructure management, such as ITIL, PMP, PMI, or CMMI preferred.
• Proven track record of successfully leading complex IT projects, from planning to execution.
• Good grasp of modern IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to answer is essential.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Self-starter, good team player and keen eye for detail, quality and accuracy

Salary range is indicative and will commensurate with qualification and experience.

We sincerely regret that only shortlisted candidates will be notified.

Description:

Direct Responsibilities
Overall IT PM for the program.
IT Delivery leader for the program - Working with Front Office, Operations, Finance and Technology stakeholders for the target architecture
implementation
Prepare, maintain, and manage a project plan, delivery coordination and governance
Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the
deliveries
Test management for the front-to-finance chain
Stakeholder management, running program governances, Steering committees, regular operational and working committees

Technical & Behavioral Competencies
Ability to understand transversal architecture in a Capital Markets context
Basic technical analysis skills on systems interfacing, identifying gaps and propose resolutions
Knowledge on Trade life cycle
Ability to work with stakeholders across geographies
Previous experience in working in Matrix organizations

Specific Qualifications (required)
Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key
criteriaTransversal front-to-back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting,
accounting, group reporting chains
PM expertise in managing large transversal IT programs
Minimum 12 Years of Project Management Experience.

Job Responsibilities:

• Manage a team to upgrade the hardware and software systems and ensure that the in-house system are operating optimally efficient and effective.
• Track and monitor security of hardware and software systems and to recommend and implement new technology solutions to improve productively.
• Design, program, and implement new application solutions for the various functional departments within the Institute on a timely basis.
• Implement and manage the security or integrity of Institute’s IT systems and to provide comprehensive maintenance and back-up procedures.
• Identify users’ needs so that the current and future application systems and facilities meet users’ requirement.
• Establish and implement administrative guidelines and procedures to ensure that all software developments are produced timely according to the methodology and requirements.
• Conduct regular training sessions for users on IT systems.
• Ensure documentation for each system is created and updated.
• Oversee and maintain the smooth running of the Institute’s computer network system.

Job Requirements:

• Bachelor Degree in Computer Science or Computer Studies.
• At least 5 years in managing Linux, Ubuntu, Windows and Apache Servers; system and infrastructure management and deployment including telco switches, network switches, Wi-Fi network and Firewall.
• At least 3 years in application deployment in cloud computing environment; cybersecurity for local area network, firewall and cloud environment; domain, SSL and Active Directory management; web application development using PHP, JavaScript, C# and Python; project and software development on Github
• Good communication skills and a team player.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

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EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

The Role

This role supports daily office and technology operations in Singapore and is crucial for the functionality and efficiency of our business.  The IT & Office Management Lead will ensure operational continuity, drive productivity, safeguard the company’s assets and information, facilitate resource optimisation and maintain a great employee experience for our Oll-Stars. With these different responsibilities, you would need to possess not only excellent technical but also outstanding people and organisational skills. 

The nature of this role requires you are physically available in the office on a daily basis.  While routine maintenance and scheduled support activities will take place during regular office hours, you may also be required to render emergency support and site assistance in extraordinary circumstances outside normal business hours. 

Job Responsibilities

For both IT support and workplace management, you will oversee:

• Maintenance and Updates: Perform routine maintenance and updates to ensure IT and Office systems run smoothly and continue to meet the needs of the organization without interruption. Regularly monitor IT and Office technology systems to ensure they operate securely and efficiently. This also involves checking for potential issues before they become actual problems that impact users.

• Security: Implement and maintain basic security measures, oversee office access and keys, antivirus software updates, and educate users on potential security risks and the necessary protocols to minimize risks and ensure compliance. 

• Documentation: Responsible for managing local assets within the Asset register. Keep detailed records of user queries, issues, and relevant resolutions for future reference, and to aid in the resolution of future problems. 

• User feedback: Collect formal and informal user feedback on a regular basis to monitor satisfaction levels and identify opportunities for improvement.

Specific to each domain, you will drive operational excellence in the following areas:

IT Technical Support

• Technical Support and User Assistance: Provide first-line response to users requiring assistance with IT issues and queries, particularly those involving hardware and in-office technology. Offer timely advice and support on systems and applications, providing necessary training to users to enhance their understanding and efficient use of IT resources.  This involves troubleshooting problems and resolving them either in person, via phone, or virtual tools and working closely with the regional IT support team:

  • Responsible for managing VC solutions

  • Responsible for managing Meraki switches and routers in the office

  • Troubleshoot general Mac OSX and Windows OS Issues, Update, Upgrade and
    Support

  • Troubleshoot Printer, Scanner and other peripheral issues

  • Responsible for managing IT Networks onsite including but not limited to, troubleshooting Firewalls, Switches, Access Points and WAN

  • Responsible for managing org wide G-Suite Administration (GWS)

  • Responsible for administering regional JAMF and Intune system management tools

• Problem Diagnosis: Analyze problems with hardware, software, and applications to identify root causes of issues. This includes asking precise questions to pinpoint the exact issue and employing diagnostic tools to assist in troubleshooting. 

• Issue Resolution: In close coordination with the regional IT team, address user tickets regarding technical problems, managing each issue through to resolution, ensuring minimal disruption to the user's operations.  

• Project Assistance: Assist in IT projects, including the rollout of new software, migration of data, hardware upgrades, integration between systems, often coordinating with other departments to ensure smooth execution.

• Vendor management: Work with vendors on need basis for triaging issues not limited to hardware and internet service providers

Workplace Management

• Site operations: Oversee all facilities management services for our cool 4,000sqft office, such  as cleaning, plants, pest control, fire safety, HVAC, electrical, waste and other repair & maintenance, stationery and pantry supply, locker management, meeting rooms, utilities, support during emergency, key control management. 

• Daily office inspections: Perform daily routine office inspections and take proactive measures to address issues to ensure the workspace and meeting facilities meet our standards and set our Oll-Stars up for success.

• Vendor management: Ensure facilities vendors are well managed, delivering services on-time and within budget.

• Regulations and Compliance: Ensure the provision of a safe and secure working environment, and compliance with statutory regulations on fire, health and safety standards.

• Event management: In collaboration with HR, organize Oll-Star events, either in the office or offsite. 

• Onboarding new employees: Provide hardware and system configuration for new employees, with the aim of enabling new joiners’ productivity as soon as possible. Ensure new employees are fully briefed on workspace policies, resources and in-office technology. 

• Hospitality: Welcome visitors to the office, support their set up, manage security aspects 

• Continuous Improvement: Identify opportunities for improvement and cost reduction through the regular review of our Workplace Policy and Operating Procedures and daily operational reviews.  

Well-established Technology and Telco Service Provider seek dynamic and driven individual to join the team as Head of Procurement (based in Nepal)!

Key Responsibilities

• As the Head of Procurement in the telecommunications and Information Technology industry, you will be responsible for developing and implementing procurement strategies to ensure the cost-effective acquisition of goods and services.
• Strategic sourcing, cost management, risk mitigation, supplier relationship management, compliance, team leadership, market analysis, contract management, continuous improvement.
• Collaborate with other departments such as finance, operations, and legal to ensure seamless integration of procurement activities with overall business objectives.
• Stay informed about market trends, pricing, and technological advancements to make informed decisions and identify potential opportunities for improvement.

Requirements

• Proven experience in procurement, preferably within the telecommunications, Retail and/or Information Technology industry.
• Strong strategic thinking and negotiation skills.
• Leadership experience with the ability to guide, train, and support a procurement team.
• Familiarity with relevant regulations, policies, and ethical standards in procurement.
• Analytical skills to assess market trends, pricing, and technological advancements.
• Contract management expertise, including negotiation, review, and renewal.
• Continuous improvement mindset with a focus on enhancing procurement processes.
• Excellent collaboration and communication skills for effective integration with other business departments.
• Able to relocate is a MUST.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

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