IHH Healthcare Singapore (IHH SG) is the largest private healthcare provider in Singapore and one of the region's most trusted and well known healthcare brands.

At IHH, we strive to exceed patients' expectations by anticipating their needs - now and into the future. We never rest in our constant pursuit of clinical, operational and service excellence.

Our People are our Priority

We offer comprehensive and competitive benefits that are meaningful and accessible, so as to meet individual aspirations and personal preferences.

Besides creating a supportive working environment, the benefits are designed to care for your physical health and general well-being, complement your financial aspirations, and support your personal and professional growth.

In doing so, we believe that the positive experience in your wellness will keep you happy, healthy and passionate as you engage in work that you enjoy doing every day.

Be a part of the Nursing team in our hospitals today!

The Role:

Provide Nursing leadership, management and direction in regard to setting and maintaining quality standards, staff development and resource management in daily operation of the unit. The Nurse Manager has an overall accountability for the standard of patient care, appropriate matching of nurse competence to patient need, occupational health and safety of the staff, and clinical risk management. The Nurse Manager is the face of the organisation to the key customers, doctors, patients, their families and friends.

Key Accountabilities:

• Set unit goals and objectives in consultation with clinical team.
• Responsible for induction process, competency assessment, staff learning needs and plans for nurses’ career progression.
• Evaluate the quality and appropriateness of nursing care and make appropriate changes in nursing care delivery.
• Facilitate reviews on occurrence reports and ensure plans are implemented to prevent future occurrences.
• Monitor budget and expenditure to ensure efficient and effective use of consumables.
• Plan schedule to ensure efficient use of adequate skill mix in proportion to patient acuity and census.

Qualifications & Experience:

• Must possess at least a Bachelor Degree in Nursing, and preferably with Post Basic qualifications in Perioperative / Perianaesthesia Nursing
• Must be a Registered Nurse with Singapore Nursing Board
• At least 4 years of relevant experience in a similar job position and department
• 5-day work week, AM and afternoon shifts required. Must be open to covering on-call duties when required

• Develop and execute strategies and plans to drive sustainable sales and profit growth through correct Channel Strategy: e-Commence, Modern & General Retail, Pharmacy, Foodservice and open market place. You own the strategy and execution to build a business from the ground up!
• Manage correct product assortment and drive relevant NPD and innovation for assigned region.
• Leverage on resources/tools from Central and Regional Marketing teams to roll-out innovation and strong social and digital campaigns.
• Execute with Excellence: Drive sales through creating and implementing added value proposals to drive growth in sales and improve distribution.
• Manage the country P&L and Budget to ensure delivery of the topline, market share and bottom line targets.
• Partner with Finance and Supply Chain business partners to identify and manage risks and opportunities and drive productivity initiatives to fuel growth.
• Use analysis to make fact-based decisions: Adept at articulating conclusions from data, raising issues with insight into implications and is persuasive when presenting; identifies patterns and key issues in complex information.
• Reports to Regional Commercial Director.
• Role is based in Singapore.

• Analyze data to identify relationships, patterns, and trends, providing valuable insights for informed decision-making.
• Design and implement business continuity strategies, policies, and processes to ensure operational resilience.
• Lead crisis management efforts, providing strong guidance during critical situations.
• Establish negotiation frameworks, including policies and defined limits, to drive favorable outcomes.
• Foster innovation by managing change and inspiring leadership at all levels.
• Build and sustain strategic partnerships with key business stakeholders.
• Develop a robust service recovery framework to enhance customer loyalty and satisfaction.
• Oversee financial planning, budgeting, and resource allocation to meet organizational goals.
• Champion a culture of service excellence, driving high-quality customer experiences.
• Leverage creativity to develop original ideas and solutions that reshape goals and reveal new possibilities.
• Promote a culture of collaboration, learning, and continuous improvement across the organization.
• Guide managers in formulating governance strategies and allocating resources effectively.
• Cultivate a diverse and inclusive work environment while strengthening business relationships.

Job Requirements

• Diploma in Business Management or a related field.
• At least 8 years of experience in F&B operations, including a minimum of 3 years in a senior leadership role overseeing multiple outlets, preferably in a Quick Service Restaurant (QSR) environment.
• Strong ability to forecast and manage budgets, ensuring financial efficiency.
• Proven experience in developing business plans and strategies with effective control measures.
• High analytical acumen to identify trends and opportunities that influence strategic decisions.
• Proficiency in Microsoft Office tools, including PowerPoint, Word, and Excel.
• Demonstrated ability to collaborate with cross-functional leaders to achieve business KPIs.
• Self-motivated, resourceful, and well-organized, with the ability to work independently.
• Visionary leadership skills with the capacity to inspire and drive teams to achieve business results.

Responsibilities:

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products.
• Track all sales activities and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Requirements:

• Degree in any discipline
• At least 3 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals:

1. Life Science & Healthcare
2. Industrial & Technology
3. Retail & Consumer
4. Chemical

• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills
• Proficient in Microsoft Office

Queenie Chua

R24125459

Deputy General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.

Deputy General Manager Responsibilities:

• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.

Deputy General Manager Requirements:

• Degree in business management or a masters in business administration.
• Good knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Computer literate.
• Proactive nature.

Responsibilities

• Managing and leading the Facilities Team.
• Manager key facilities management accounts and act as a single point of contact for these accounts.
• Establish and implement operational procedures for the key accounts.
• Plan and implement improvements and processes for compliance, conduct hazard/risk analysis, safety audits, safety inspections and incident investigations.
• Any other tasks and projects as assigned by HOD/Management.

Requirements

• Degree or Diploma or Higher Nitec in Facilities Management, Building, Electrical, Mechanical or Aircon Maintenance qualification.
• Min. 3 years of working experience in Facilities Management, Buildings (Residential/ Commercial/ School), Electrical, Mechanical or Aircon Maintenance.
• Preferably possess a valid Singapore Class 3 driving license is an advantage.
• Good interpersonal skill and able to establish good rapport with clients.
• Good written and verbal communication skills in English.
• Must be comfortable to be deployed to different work sites.

• Establish, manage and control operational processes across custody and trade settlement for Alta’s businesses in Singapore and Malaysia.
• Managing and driving projects. The Senior Operations Manager will lead and drive cross-functional projects and new initiatives, in addition to recurring business-as-usual (BAU) tasks.
• Lead and own key relationships with internal and external stakeholders across various functions including technology, compliance, etc.
• Oversee daily processing of trades and ensure on-time settlement of all trades (across financial products including Equity, Fixed Income, and others) - this also includes processing of Corporate Action Events and product life cycle.
• Manage post-trade settlement functions such as processing of trade instructions, ensuring instructions are communicated properly, relaying trade status back to clients and troubleshooting of trade queries and issues.
• Undertake process and system enhancements to achieve optimum productivity and process efficiency
• Ensure full compliance to all policies and regulations; manage and ensure effective service delivery to internal and external clients.
• Ensure smooth and efficient settlement and custody processes and documentation, liaising with counterparties and custodians for any trade mismatches, failures/issues to ensure fast and effective resolution.
• Lead and manage a team in a regional capacity, demonstrating strong leadership skills and fostering collaboration.

about the company

Our client is a global organization that specializes in testing and measurement solutions.

about the job

Reporting to the Director of Tax, you will be working in a team of 6 to support the business in providing tax advisory and planning support. You will mainly be involved in tax advisory where coverage includes corporate tax, indirect tax, cross border transactions, tax incentives and transfer pricing across the European entities.


skills and experience required
You should ideally possess a bachelor degree in Accountancy and come with minimally 6 years of experience in a tax advisory & planning capacity, you should also come with regional experience. You will be an independent learner with strong communication skills and have the confidence when engaging with senior stakeholders.

To apply online please use the 'apply' function, alternatively you may contact Francine at francine.wong(@)randstad.com.sg (EA: 94C3609/ R22104071)

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Lab Assistant to be part of their team for ongoing transformation projects.

This is a 1 Year contract (Convertible) role. They are located at Buona Vista – Walking distance from the MRT station.

5 days work week - Monday to Friday (8.30 am to 5.30pm)

Training will be provided for Entry Level (structured training programs)

Duties

• Prepare samples and reagents
• Operate sample handling equipments
• Ensure data accuracy and detail records
• Adhere to safety procedures
• Any other duties as assigned by supervisor.

Requirements

• Possess minimally Diploma in Chemistry / Lifescience / Biotech / Pharmacy / Food Tech related fields
• No experience needed - Training Provided (structured training programs)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Attention to: Alethea

EA License No: 19C9682
Reg No: R21101676
Ng Zhi Qing Alethea

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

Position: Sales Manager (Telecommunication)/ Senior Account Manager

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good contacts/ account management in the Telecommunication industry.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Unleash the Roar! (UTR!), is the national football project that aims to uplift the Singapore football ecosystem while inspiring and uniting the nation. It is co-led by Sport Singapore (SportSG) and the Football Association of Singapore (FAS).

You will be part of the growing UTR! team that will help implement plans for football development, high performance pathways and industry development to make football a viable career option. You will play a pivotal role in executing UTR!’s internal and external communications and engagement strategies. You will help plan, execute and monitor communication strategies (both traditional and digital), ensuring proactive and consistent messaging to enhance UTR!’s reputation and nurture positive stakeholder relations.

Reporting to the Team Lead of UTR! Communications & Engagement, you will be responsible for the following:

Engagement:

• Develop a deep understanding of the Singapore football ecosystem (both public and private sectors) and build trust with key members of the community
• Identify and map UTR!’s strategic stakeholders (including media outlets), key personalities & audiences for high-impact engagement
• Contribute to the development and implementation of strategies and plans to proactively engage and build positive, long-term relationships with critical internal and external stakeholders to promote alignment and commitment towards UTR!’s vision and mission
• Supervise and work closely with the team on the implementation of initiatives (such as regular dialogues with key stakeholders, and also effort through digital platforms) to strengthen engagement and develop loyalty and support
• Develop partnerships with new stakeholders for possible collaboration, while maintaining and deepening existing relationships
• Host and coordinate visits from external stakeholders ensuring a positive experience to build deeper engagement and relationships

Operations:

• Contribute to the planning and execution of key UTR! engagement events, including stakeholder engagement sessions and media opportunities
• Support the curation of the workflow of events operations to ensure that UTR! events operate well and delivers on the desired outcomes
• Manage and assist media outlets to cover these events, including organising media kits, facilitating interviews and generating media coverage reports
• Manage invites for stakeholders to both UTR! and non-UTR! organised events

Others:

• Monitor industry trends and communication strategies of other key ecosystem players to stay ahead of the curve
• Provide secretariat support for Management Meetings on Communications & Engagement matters
• Perform any other duties as assigned by a superior or management

Requirements:

• We are looking for highly motivated individuals who positive, team-oriented attitude, value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. Preferably, this individual is a firm believer / advocate for sport and active lifestyle him/herself
• Knowledge and understanding in Singapore’s local sporting system, especially football is a plus
• Bachelor’s degree or above in Communications, PR, Marketing, Business Management, Sport Management or equivalent
• Minimally 5 years of relevant experiences
• Experience in visual communications principles, able to create effective communications materials independently
• Proficiency in artwork/infographic design/video editing for socials – Photoshop, Canva, etc would be advantageous
• Strong command in English, both spoken and written
• Self-starter and able to work independently with minimal supervision
• Strong team player, able to cross-functionally collaborate within team and across organisation
• Project management and vendor management skills required to support initiatives and key projects
• Ability to work with dynamic and ambiguous environment. Able to define scope and manage multiple priorities and internal/external stakeholders’ expectations to meet objectives
• Detail-oriented and results-driven

We regret that only shortlisted candidates will be notified.

Unleash the Roar! (UTR!), is the national football project that aims to uplift the Singapore football ecosystem while inspiring and uniting the nation. It is co-led by Sport Singapore (SportSG) and the Football Association of Singapore (FAS).

You will be part of the growing UTR! team that will help implement plans for football development, high performance pathways and industry development to make football a viable career option. You will play a pivotal role in executing UTR!’s internal and external communications and engagement strategies. You will help plan, execute and monitor communication strategies (both traditional and digital), ensuring proactive and consistent messaging to enhance UTR!’s reputation and nurture positive stakeholder relations.

Reporting to the Team Lead of UTR! Communications & Engagement, you will be responsible for the following:

Content production:

• Contribute omni-platform content ideas for UTR! website and social media accounts that can be used across mediums, ie online articles, videos, podcasts, etc
• Facilitate the production and editing of content, including liaising with interviewees/stakeholders
• Organise, monitor and manage a content calendar and align efforts across the Singapore football ecosystem
• Stay up-to-date with the latest trends and best practices in social media and the digital content space
• Support PR team with coverage of UTR! events, including helping to generate publicity and media material
• Maintain editorial standards for all content

Others:

• Monitor industry trends and communication strategies of other key ecosystem players to stay ahead of the curve
• Provide secretariat support for Management Meetings on Communications & Engagement matters
• Perform any other duties as assigned by a superior or management

Requirements:

• We are looking for highly motivated individuals who positive, team-oriented attitude, value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. Preferably, this individual is a firm believer / advocate for sport and active lifestyle him/herself
• Knowledge and understanding in Singapore’s local sporting system, especially football is a plus
• Bachelor’s degree or above in Communications, PR, Marketing, Business Management, Sport Management or equivalent
• Minimally 5 years of relevant experiences
• Experience in visual communications principles, able to create effective communications materials independently
• Proficiency in artwork/infographic design/video editing for socials – Photoshop, Canva, etc would be advantageous
• Strong command in English, both spoken and written
• Self-starter and able to work independently with minimal supervision
• Strong team player, able to cross-functionally collaborate within team and across organisation
• Project management and vendor management skills required to support initiatives and key projects
• Ability to work with dynamic and ambiguous environment. Able to define scope and manage multiple priorities and internal/external stakeholders’ expectations to meet objectives
• Detail-oriented and results-driven

We regret that only shortlisted candidates will be notified.

Retail Operations Manager/ Assistant Branch Manager (Retail)

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Retail Branch Operations.
• Experience in overseeing and managing the Retail Operations as a whole.
• Experience in handling the Branch's Sales Figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Retail Operation Stores.
• Good in handling the Stocks Inventories, Operational Expenses and Inventories.
• Good in managin Retail Branch Operation and Store Management experience.
• Possess min. 4 years of Retail Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Experience in managing/ leading a team of staff.
• Possess good Retail, FMCG or Supermarket industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Job Scope:

• Coordinate architectural design and documentation efforts between project teams and stakeholders
• Collaborate with architects, engineers, and contractors to ensure project alignment and compliance with design specifications
• Manage project schedules and deadlines, ensuring timely delivery of drawings and documents
• Review and approve architectural plans and specifications for accuracy and completeness
• Facilitate communication between team members and resolve any design-related issues
• Conduct site visits to monitor construction progress and ensure adherence to design intent
• Assist in the preparation of presentations and reports for clients and stakeholders
• Maintain organized project documentation and archives
• Stay updated on industry trends, building codes, and regulations
• Support the project manager in budget and resource management

Requirements:

• Degree in Architecture with at least 3 years of relevant experience in a main construction firm
• Strong ability to interpret construction drawings
• Meticulous, highly motivated, and possesses good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Databricks is looking for an experienced Senior Digital Marketing Manager who will focus on scaling our APJ region across all paid media channels. You will partner with key stakeholders to guide overall channel plans that map to regional goals, provide strategic scale and optimization opportunities, apply best practices and regional expertise to improve the customer journey, and optimize media mix and campaigns to achieve regional goals.

The impact you will have:

• As our resident APJ digital expert, you will partner with regional stakeholders to educate them on digital channel capabilities and media best practices to improve internal visibility
• Working with the global digital team and agency partners, you will help expand regional campaigns into new categories, markets and languages to expand coverage, and improve the customer journey, based on regional needs
• Working with the global digital team and agency partners, you will bring expertise to improve our global channel strategy across Paid Search, Paid Social, Programmatic Display, and Third-party Media buys
• You will oversee and present performance and pacing for the APJ region, providing recommendations for optimization
• Working with regional stakeholders, you will develop regional specific campaigns to help meet the needs of the region
• You will plan local Third-party Media buys in the region to round out the global strategy for this channel
• You will ensure we exceed lead generation and pipeline goals targets the APJ region overall and within priority markets

What we look for:

• 7+ years of marketing experience, 4+ years of experience in Paid Search and/or Paid Social
• B2B marketing experience in a high-growth environment
• Experience working with complex data sets (Tableau & Google Analytics experience) to make data-informed decisions and share thoughtful insights
• Experience scaling digital media programs in APJ markets, having worked with stakeholders across multiple countries, languages
• Expert in Google, Facebook and LinkedIn advertising platforms

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Able to work on weekend and public holiday

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Hiring: Curtains sales account manager
Basic SGD $2.5k to 3k + average commission up to 5k-8k

Leads provided
ID accounts provided
Vehicle provided

WhatsApp Ken at: +65 9673 2338

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will oversee the division of work to the Customer Service Representatives. Manage, monitor, and improve the performance of Customer Service. Ensure the CS department meets organizational goals and expectations. Ensures that all activities are consistently executed with SHVN's existing Quality Management System.

Key Responsibilities

• Oversee the division of work to the Customer Service Representatives.
• Manage, monitor, and improve the performance of the Customer Service Team.
• Represent and develop processes within the team that improve customer satisfaction, customer relationships and business execution accuracy.
• Improve customer service experience and facilitate organic growth.
• Oversees the order acceptance process and communicates with internal departments if escalation is needed.
• Participates in the order acceptance process and communicates with the Operation Manager/ supervisors in a timely and accurate manner.
• Maintain an orderly workflow according to priorities.
• Write and conduct formal performance appraisals and participate in various personnel actions, including hiring, training, discipline, and termination.
• Analyze statistics and compile accurate reports.
• Take ownership of customers issues and follow problems through to resolution.
• Mentor and develop customer service representatives and nurture an environment where they can excel through encouragement and empowerment.
• Accompany customer visits as required.
• Update CRM with visit reports / competitor info / market knowledge and other relevant account information.
• Assist in the preparation of terminal reporting.
• Liaises with the commercial department on customer inquiries for new business opportunities.
• Assist with projects as they may arise.
• A customer service manager builds and maintains lasting customer relationships and loyalty whilst delivering a customer-centric experience. A customer service Manager has a deep understanding of the customers' needs, products, and supply chain.
• Oversees and manages the order process flow for all customers. Co-ordinates the customer assignment. Responsible for setup Operational Review Meetings.
• Leading in continuous improvement and process optimization. Responsible for effectively and productively managing resources.
• Initiate Customer leadership teams.
• Develop and monitor training plan for customer service team.

Qualifications

• Possess a diploma in any discipline.
• Preferably experience in the (petrochemical) Industry.
• Experienced in leading teams and improving processes.
• Deep understanding of the customers' needs, products, and supply chain.
• Ability to think strategically and to lead.
• Excellent verbal and written communication skills
• Organizational skills and able to drive the organization in an effective and efficient way.
• Able to effectively manage personnel and delegate tasks to a diverse staff.
• Ability to prioritize and set goals short and long term.
• Analytical mind.
• 5- day work week with the need to do perform standby for 24hrs call when required.
• Willing to working in Jurong Island (Company transport is provided at designated pickup point)

What we offer

Join us and become part of a family-founded organization where your contribution counts.

• A full-time and permanent role
• Working Hours: 5 days’ work week (Mon-Fri), 8.30am to 5.30pm
• A competitive compensation package, including a 13th month
• Good Flexible Medical Benefits for you and your family members
• Company Transport is provided as designated pick-up point

How to apply

• Complete the online application form and send it to us along with your CV
• Short-listed candidate, will be invited to attend interview at our terminal

Got questions about the process? Contact [email protected].

About Stolt-Nielsen

The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolthaven Terminals, Stolt Tankers and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt Tankers is a division of Stolt-Nielsen Limited (SNL), focused on opportunities in logistics, distribution, and aquaculture. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

Overview

This position is responsible for advising and maintaining client relationships in the marketing function.

Main Duties

• Develops and maintains client relationships.
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on investment products and services
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product developmen
• Monitors tasks for quality assurance to meet client servicing needs.

Requirements

• AUM book size of minimum USD 150 to 200 mio
• At least 8 - 10 years’ relevant experience
• Strong interpersonal, communication and client interfacing skills
• Good university degree
• Preferably completed professional qualifications: CACS Papers I and II
• Driven and entrepreneurial
• Good business acumen
• Able to read, write and communicate fluently in English and Japanese are strongly preferred as this role is required to deal with Japanese clients.
• Responsible for achieving annual revenue targets and objectives.
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time.
• Competent in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product development.
• Monitors tasks for quality assurance to meet client servicing needs.

Reporting To

• Team Head