A Research Officer position is available in Dr. Anand Andiappan Lab at the Singapore Immunology Network (SIgN). The RO position is to support the research work of the team that focuses on studying the role of immune system in eczema and allergies. The candidate will work on primary cells from cohorts and cell culture systems towards understanding immune pathophysiology of disease. Additional work involves cellular and stimulation assays with flow cytometry and FACS analysis along with imaging by confocal microscopy, and associated data analysis with statistical tested.

Job Duties:

• Managing safety in the lab
• Creating SOPs and lab risk assessments
• Maintaining lab inventories
• Perform other lab administrative duties and operations such as ordering and tracking lab budget
• Experience with human and mouse blood/tissue sample handling and processing (e.g. isolation of specific immune cell population) and knowledge of immune cell biology is encouraged
• Experience with flow cytometry analysis for different immune cell population and functional immune assays will be an advantage

Job Requirements:

• Degree in Immunology, Life sciences, Biomedical sciences, Molecular Biology, Biotechnology or equivalent
• Preferably with at least 5 years experience in molecular biology techniques, immunology, cancer cell biology, cell culture and flow cytometry
• Precise, detailed-oriented and able to follow complex protocols
• Willing to learn new experimental procedures and troubleshoot assays
• Good team player with good interpersonal skills
• Good spoken and written communication skills
• Candidates are expected to be highly motivated to work in research and able to perform tasks independently.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Property Officer

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Pasir Ris
Salary Range: $2600-$2900

Job Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners.

Job Requirements

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Purpose

The Tenant Engagement Officer is responsible for planning, organising, and managing marketing campaigns, promotional activities, and tenant-related initiatives. This role ensures alignment with corporate objectives and guidelines, fostering strong tenant relationships and enhancing engagement.

Responsibilities

1. Tenant Management

• Maintain an updated database of tenant information, including contact details, categories, and asset information
• Organise and store tenant assets in shared drives, ensuring accessibility for stakeholders.
• Upload tenant assets onto the website and other relevant platforms.
• Facilitate onboarding for new tenants by:Obtaining contact details from the leasing team.
  Sending welcome emails with engagement session registration links.
  
• Ensure online shop directory listings are accurate, complete with logos and images.Coordinate with tenants to obtain missing assets via email, calls, or site visits.
  Maintain high standards for asset quality.
  
• Manage tenant promotions by:Verifying images, details, and mechanics for publication.
  Organizing monthly email blasts to solicit promotions.
  Keeping published promotional information accurate and up to date.
  

2. Tenant Engagement

• Coordinate engagement sessions between management and key tenants (High revenue tenants and new tenants).
• Organise annual tenant engagement events (e.g., Chinese New Year celebrations) and partner-sponsored initiatives (e.g., collaborations with TikTok, USME).

3. Tenant Asset Acquisition

• Collect tenant assets through various channels, including email, calls, and site visits.
• Track and consolidate the status of asset acquisition.
• Ensure assets are properly filed internally and shared for public use.

4. Tenant Promotion Management

• Facilitate monthly tenant promotion submissions.
• Oversee the publication of submitted promotions on the website.
• Monitor and update promotion statuses to ensure validity.

5. Tenant Advertising Support Package

• Ensure new and renewing tenants receive their advertising support package.
• Highlight new and renewing tenants through advertising initiatives.

Qualifications & Work Experience

• Diploma in events management / business management or any related fields
• Fresh graduates are welcome to apply
• 1 - 2 years of customer service and managing tenants would be ideal

Skills

• Strong Communication Skills: Clearly articulate processes, requirements, and objectives to tenants.
• Organisational Expertise: Efficiently manage and track tenant submissions, filing, and updates.
• Marketing Proficiency: Background in marketing with demonstrated experience in social media strategy, content creation, and campaign management.
• Design Capabilities: Basic graphic design skills to create promotional materials using tools such as Canva, Adobe Photoshop, or equivalent platforms.
• Bilingual Capability: Proficiency in Mandarin is preferred to liaise with Mandarin-speaking tenants.

This role offers a dynamic opportunity to foster tenant relationships, enhance engagement strategies, and contribute to the success of Stellar Lifestyle’s vibrant retail ecosystem. Fresh diploma graduates are welcome.

~ 5 days work week, Monday - Friday 9am - 6pm

~ Location: Tanjong Pagar

~ Audit experience is a must

~ 6 months contract and convertible to permanent

Our client is a solar energy solution provider in Singapore

Responsibilities:

• Maintain and review financial records.
• Ensure compliance with accounting and tax laws.
• Prepare budgets regularly.
• Monitor expenditure and profits and providing reports.
• Evaluate internal management systems, procedures and risks in order to provide recommendations.
• Managing business accounts and preparing financial statements.

Requirements:

• Previous working experience as an Accounting Officer.
• Knowledge and competency in accounting principles.
• Proficiency in management systems.
• Administration skills.
• Proficiency in MS Excel and other accounting software.
• A degree in Accounting or similar.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

The Admin Officer will play a key role in providing comprehensive administrative support to the team, ensuring smooth operations and efficient management of office resources. With a focus on data management, report preparation, inventory control, and logistical coordination, this role is essential in maintaining the daily functions of the office.

The ideal candidate will be organized, proactive, and capable of working independently, while being adaptable to a dynamic work environment and passionate about supporting children and caregivers.

Roles & Responsibilities:

Administrative Support

• Maintain and update administrative databases for staff and clients.
• Prepare regular reports.
• Coordinate programme logistics and manage the inventory database.
• Monitor office supplies (e.g., toiletries, stationery, refreshments) and initiate orders for replenishment when needed.
• Take minutes during meetings.
• Ensure timely repair and maintenance of office facilities and equipment through the necessary office processes.
• Provide general administrative and operational support to the team (e.g., processing monthly claims)

Support the KidSTART Practitioners’ (KSP) work with families, whenever necessary

• Accompany KSP for home visits and provide basic support in the engagements of children and/or caregivers.
• Support in information gathering and relevant assessments.

Candidate Profile:

• Minimum of a Diploma qualification in any discipline.
• At least 2 years of experience in office administration, human resource operations, or finance operations (preferred).
• Strong organizational skills with the ability to manage multiple projects and meet deadlines independently.
• Excellent written and verbal communication skills.
• Adaptable and quick to respond to changes.
• Proficient in Microsoft Office Suite (MS Excel and MS PowerPoint, in particular).
• Passionate about working with children and caregivers.
• A collaborative team player with strong interpersonal and communication skills.
• Able to work independently and handle administrative responsibilities efficiently.

Responsibilities:

• Responsible for the full spectrum of the HR functions, such as recruitment & selection, pass application, HR date update, training, HR Audit, performance appraisal etc;
• Require to identify and execute effective recruitment strategies & HR initiatives, contribute to staff training & development, etc;
• Assist in preparing of staff organization chat for Tender submission.
• Prepare for the reports that requested by Beijing HQ
• Update and maintain employees' data in the system and personal files.
• Other ad-hoc duties assigned by the management

Requirements:

• Diploma/Bachelor or above degree, in Human Resources, Business, Construction or related majors;
• More than 3 years of experience in a similar role, and experience in construction industry will be a plus;
• Excellent written and spoken skills, communication and negotiation skills
• Good command of both English and Mandarin is a must, with excellent proficiency in written Chinese (In order to liaise with the Chinese speaking associates
• 5 days work week

Job Info:

• Basic up to $2,800
• Company Benefits: AWS + VB
• Working Days: Monday - Friday (Alternate Saturday)
• Working Hours: 8:45am - 5:15pm (weekdays), 8:45am - 12:15pm (Sat)
• Location: West

Job Description:

• Perform order processing & permit declaration through System.
• Perform payment / courier service on behalf of customer.
• Perform shipping documentation and coordination with shipping line or agent.
• Perform warehouse, deopt and transportation coordination with internal and external team.
• Provide customer’s report (Daily or Monthly).
• Generate company’s required reports (Daily or Monthly).
• Generate monthly TradeNet Major Exporter Scheme Import or Export report for customer.
• Perform Monthly accrual submission (Internal & External)
• Execute closure for all completed HCS orders in PSA HCS system.
• Check all PSA relevant charges are transmitted into PSA HCS system.
• Prepare and attach required receipts and emails for billing purpose. (Payment on Behalf, Miscellaneous charges)

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Descriptions:

• To take charge of the construction job site environmental matters
• Identify and assess any foreseeable risk at the construction job site
• To recommend measures to eliminate and foreseeable risk at construction job site
• To lead periodic environmental inspections
• To ensure proper housekeeping is in place for safe and tidy job sites
• Any ad-hoc duties as assigned

Job Requirements:

• Minimum Diploma in Engineering
• Registered Environmental Control Officer with NEA
• At least 3 years of experience in building construction projects

Responsibilities:

• Establish strong rapport with customers through effective communications and problem resolution
• Liaison with various support departments (Accounts & Finance, Air & Sea Operations and Sales) to process daily schedule of incoming and outgoing stock or 3rd party
• Liaison with customers on transport arrangement for goods delivery and generate delivery orders
• Arrange for import and export shipments (if any)
• Generate daily inventory report for checking
• Generate monthly customers’ inventory report for customers’ verifications
• Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse; to rectify the problem should any discrepancies occur
• Support all administrative issues, ie billing, monthly report, verification of Supplier’s invoices
• Perform other ad-hoc projects or duties as and when required

Requirements:

• Diploma in Logistics Management / Supply Chain / Business Administration
• Minimum 2 years of related working experience
• Able to work in a multi-cultural environment and with people of all levels
• Meticulous and possess positive attitude
• Good sense of urgency
• Good verbal and written communication skills in English
• Flexible and adaptable
• Proficient in computer skills - MS Word, Power Point, Excel

Location: East - Greenwich Drive / West - Penjuru Road

• Operate smart security and safety systems
• Monitor security or fire command centre
• Key press management
• Guarding and patrolling duties of the premises
• Assist tenants and visitors as necessary
• Any other associated tasks and responsibilities assigned from time to time

1. To assist in sending out official PO to sub suppliers

2. To follow up with suppliers on delivery of items

3. To follow up on returned goods from customers

4. Print documents for the relevant departments

Job Description:

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and aerodrome safety standards.
• To be responsible for health, safety, and environmental control, and to assist Safety Manager to ensure that all works adhere to the procedures and instructions.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, authorities and agencies and other Consultants employed by Developer.
• To put up daily situation reports.
• Ensure risk assessment and safe working procedures are correctly executed on-site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• Wear appropriate personal protective clothing/equipment and observe all safety requirements/procedures.
• To implement and monitor appropriate safety measures in accordance with the Workplace Health and Safety Act and Safety Management System.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Requirements

• At least 03 years of Project relevant experience in the construction industry preferably 2 years with the developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM.
• Must be a registered Firesafety manager with SCDF
• Must have confined space assessor certificate
• Must have Work at height assessor certificate
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

We are looking for an experienced CIO (Chief Information Officer) to head of our organization's IT department. A CIO has two primary responsibilities: acquisition and operations. They are in charge not only of managing tech but also its use within company processes such as planning, human resources management, or accounting software development projects.

The Chief Information Officer manages technical tasks and makes decisions about future systems that will be necessary based on their unique objectives or goals within a specific organization. They also conduct department planning and oversee general operations.

Job Responsibilities:

• Report to the Corporate Quality and Safety Department through the Head Environment, Health, and Safety (EHS) Manager.
• Monitor and support the company's EHS program and policies, ensuring effective execution of ISO 45001 and ISO 14001 Management Systems and certification.
• Conduct EHS surveys and inspections, recommending corrective actions and advising on safety programs to improve EHS performance.
• Investigate accidents to determine root causes, track and update EHS KPI performance of the Business Unit, and ensure compliance with statutory and legal requirements.
• Manage and liaise with authorities on safety and environmental-related matters, ensuring effective communication and compliance.
• Perform any other ad hoc duties as assigned to support the EHS function and overall safety performance.

Job Requirements:

• Candidate who is a registered Workplace Safety and Health Officer / FSM is preferred

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Singapore Population Health Studies (SPHS) is a large scale population-based health research project by the Saw Swee Hock School of Public Health, National University of Singapore. We are looking for a team player with experience in making outbound calls to people who signed up their interest to join SPHS research studies, screen their eligibility and schedule their study visits.

RESPONSIBILITIES
1. Contact potential participants by call, message, email or mail.
2. Screen participants for their eligibility.
3. Explain the study information to ascertain their willingness to take part before scheduling an appointment.
4. Book a suitable appointment or schedule for follow-up to do so later.
5. Audio-record all calls for QC purposes.
6. Make at least 5 bookings per day and fill slots only in the immediate 2 weeks.
7. Address any queries from the participant and provide any necessary informational materials to facilitate the study visit.

Qualifications

1. Diploma in any discipline and minimum 3 years of any work experience, or 'O' levels with minimum 10 years of working experience.
2. Work hours are required for afternoons and evenings on weekdays and at least 2 weekends per month.

3. Hourly rate at $13, for 24 - 36 hours of work per week.
4. Familiar with using Zoom (video call, audio-recording, changing shared screens and mouse control)
5. Proficient in Excel (large tables, pivot, formulas).
6. Work-from-home can be the main arrangement.

Position: Aviation Security Officer

• 4 working days with 2 days off
• 5 days work with 1 day off
• 12 hours permanent shift (7am-7pm / 7pm-7am)
• Location: Airport singapore

Salary Package
i. Gross salary: up to $2,850
ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Info:

• Working Days: 5 days/week (including 1 Sat or Sun)
• Working Hours: 10am - 8pm (weekdays), 10am - 5pm (weekends)
• Location: West

Job Description:

• •Assisting and performing all incoming documentation check to ensure consistency and compliance to process
• Adherence to system process, updating and administrative support
• Handle enquiry calls and emails
• Preparation and disbursement of loans
• Assess and review of loan agreements
• Any other ad-hoc duties

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Info:

• Working Days: Monday - Friday
• Working Hours: 8:45am - 5:15pm
• Location: West
• Salary: Basic up to $2,800 + AWS + VB

Job Description:

• Full spectrum of Accounts Receivable functions
• Accurate and timely recording of AR invoices
• Liaison with Operation teams on billing matters
• Monitor debtor ageing balances, contact / follow up with customers and discuss with Sales persons for collection.
• Record and reconcile receipts in a timely manner
• Maintain proper documentation on billings and collection matters
• Scan and maintain all soft copy records.
• Maintain good communications with Customers and proactive in problem solving
• Assist on ad-hoc tasks as required

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

To take charge of technical compliance for all authorities submissions, including liaising with the relevant authorities personnel, consultants and architects to achieve the design intent as well as meet all authority requirements. To provide technical advice and support for design staff.

- Polytechnic Diploma in Singapore or similar

- At least 1 year working experience in Singapore

- Familiarity with Singapore authority requirements, especially for residential developments

- Sense of Responsobility and able to work as part of a team

- Organised and Methodical

- Strong proficiency in Autocad

- Photoshop and Sketch-up skills perferable

- Familiarity with MS Office

• Salary: $2800 to $3500 (Depends on Experience) + AWS + VB
  Mon to Fri - 9am to 6pm
• Working Location: Joo Koon
• (Lunch Provided & Transport provided - From Boon Lay)

Responsibilities

• Assist in Debts Collection & follow up of overdue account
• Prepare regular & monthly credit related reports to Finance manager/ HOD
• Assist in monitoring monthly debts collection performance
• Investigate and resolve discrepancies relating to non-payment of invoices
• Conduct aged balance review with Finance manager/ HOD to follow up review action
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Recommend improvements of credit risk measures, controls and processes
• Any other duties as assigned
• Evaluating new credit request and conducting client credit checks.
• Suggest and implement terms of credit for new clients
• Negotiating payment plans and collection
• Responding client inquiries
• Liaising with customers (internal/ external) to build and foster strong relationships.

Requirement

• Diploma holder (Finance Background preferred)
• 2 to 5 years of relevant working experience in credit control would be advantageous
• Able to deal with clients for debt collection

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Company Profile

State Bank of India (SBI) a Fortune 500 company, is an Indian Multinational, Public Sector Banking and Financial services statutory body headquartered in Mumbai. The rich heritage and legacy of over 200 years, accredits SBI as the most trusted Bank. SBI Singapore (SBIS) has 5 retail branches, 19 SBIS ATMs and over 200 ATMs via the shared island wide ATM5 network. SBIS has a suite of retail banking products which complement its existing corporate banking products thus enabling us to service both individual and corporate customers. In Commercial and wholesale banking, our areas of operation include ASEAN, South East Asia and South Asia. SBIS leverages on its extensive international network of branches to offer a wide range of Import/Export Trade Finance Services, in both Singapore Dollar and foreign currencies to facilitate the business needs of customers.

Job Title: Remittance Processing Officer

Responsibilities

Remittance Processing Cell:

· Strong understanding of the process flow for each channel (Kiosk, Internet Banking, eRemit and other partnerships, as applicable).

· Oversee day to day remittance transactions through alternate channels ensuring efficient and timely processing of payments.

· Work closely with IT / Operations team to ensure all alternate channel remittance are processed within the stipulated TAT.

· Monitor reconciliation of outstanding balances in Suspense Accounts.

· Verify and authorize transactions, Release of OFAC alerts, Swift payments/messages pertaining to Alternate channel remittances.

· Attending to customers’ remittance enquiries and following up internally on remittance transactions.

· Well versed with echannels (INB and eRemit) screens to be able to assist customers’ queries via telephone.

· Aware of internal policies and process on blacklisted, deactivated customers and the requirements for activation. Clear understanding of the process for customers who call in for forget/lost User ID /Password for eChannels.

· Ensure compliance with AML-CFT policy and responsible for transaction monitoring / attend to compliance queries on transaction monitoring alerts.

· Prepare reports (daily/monthly channel reports, management and statutory reports) on a timely basis.

· To be updated on changes related to AML-CFT/KYC/CDD requirements.

Corporate TD Processing:

· Processing of Corporate Time Deposits including opening of new TDs as well as renewal of existing TDs, as per the instructions received from Corporate Relationship Managers.

Bulk Remittance Processing:

· The client relationship management in respect of the Corporate Ship Management companies for bulk remittance.

· End to End Management of the Bulk Remittance Transactions from the corporate arrangements in place.

· A clear understanding of the process from receiving the required documents from the corporate, to preparation of the file after validating the values with the pdf attachments.

· Following up on the timely credits into the account and ensuring smooth processing of the transaction.

· Sending the Transaction receipts to the corporate in the agreed format.

· Checking on the return transactions with the branch the next day and facilitating flow of information to and fro to the corporate and ensure proper closure to the file/transactions.

Others

· The employee should ensure adherence to the Code of conduct and the Code of ethics stipulated by the Bank.

· Participation in U.A.T. requirements and new project implementation as and when required.

· Supporting, contributing, promoting and driving technology initiatives like Internet applications, mobile applications, etc towards promoting customer convenience and service excellence

Requirements

· A recognized degree preferably in banking & finance or equivalent.

· Experience preferably in financial industry.

· 5 years of remittance and payment processing experience desirable.

· Good knowledge of SWIFT/MEPS systems/RTGS/ FAST/eNETS/Corporate TDs/Retail Banking products.

· Excellent telephonic etiquettes and communication skills with confidence in dealing with customers.

· Independent, meticulous and able to work with minimum supervision.