Total 1,073 Manager legal public security job vacancies in Singapore

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

As a Project Manager with a focus on legal and filing duties at TSGS, you will be responsible for overseeing and managing a range of legal and compliance-related projects. You will play a key role in ensuring that the company adheres to legal standards and maintains proper documentation.

Key Responsibilities:

1. Project Management and Coordination:

• Plan, initiate, and manage legal and compliance projects.
• Coordinate with different departments to ensure legal requirements are understood and integrated into company projects.
• Set deadlines, assign responsibilities, and monitor the progress of projects.

2. Legal Compliance:

• Stay updated with relevant legal and regulatory requirements.
• Ensure all company projects comply with applicable laws and regulations.
• Collaborate with legal consultants and in-house legal team to address legal issues.

3. Documentation and Filing:

• Manage the organization and filing of legal documents.
• Develop and maintain a system for tracking legal documents.
• Ensure secure and efficient retrieval of company legal files.
• Identify potential legal issues in projects and suggest mitigation strategies.
• Assist in the evaluation of the legal impact of various corporate strategies and business initiatives.

4. Risk Management

5. Stakeholder Communication:

• Communicate project status, risks, and achievements to all stakeholders.
• Prepare and present reports on project progress and legal compliance to senior management.

6. Continuous Improvement:

• Continuously improve project management tools and processes to enhance efficiency and effectiveness in legal compliance.

Qualifications:

• Bachelor’s degree in Law, Business Administration, or a related field.
• Project Management Professional (PMP) certification is a plus.
• Minimum of 3 years of experience in project management, preferably in a legal or compliance environment.
• Strong understanding of legal terminology and documentation.
• Excellent organizational, communication, and leadership skills.
• Proficient in project management software and MS Office.

Responsibilities:

- Actively develop new business and participate in new business pitches

- Develop and execute communications strategy and tactics for clients

- Set up framework for monitoring and measuring performance for clients

- Develop materials required for clients including but not limited to: briefing books, press releases, media pitches, thought leadership articles

- Act as point of contact for clients; cultivate and maintain cordial client relationships, and ensure high level of client satisfaction

- Manage client accounts independently with little guidance from directors

- Cultivate and maintain strong media relationships not limited to target markets

- Manage account budgets and ensure account profitability

- Manage and mentor SAEs, AEs and interns

- Be able to troubleshoot bottlenecks in processes and workflow, and provide solutions to make internal improvements

- Actively build firm visibility through networking opportunities, develop and execute internal PR strategy

Requirements:

- 3 or more years of public relations/integrated communications experience in an agency with proven track record in securing new business and accounts management

- Able to manage given budgets independently

- Strong organisational, project management and leadership abilities

- Experience in managing one or more account executives and/or intern

- Solution-minded with an open mind to embrace new ideas and methodologies

- Strategic thinker

- Detail-oriented

- An interest in emerging markets such as technology and esports

- Able to embrace the startup culture and willingness to be hands-on to grow with the agency

- Uphold professional conduct and DIFY’s core values

Knowledge in Technology/Fintech/Blockchain sectors

Only shortlisted candidates will be notified

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service (GS) Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by the regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day to day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day to day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face to face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision

As a Program Manager, you will work collaboratively with the onsite technical team, sales and offshore team to ensure executing the right balance between business delivery, technology enablement and operations work in terms of scope, timeline, and budget (fixed price).

The incumbent will need to provide guidance to the delivery team to ensure initiatives are well-defined and ready to work on

Delivery Management

• Accountable for Program Delivery. [On time, First time right, Meeting quality standard]
• Accountable for Scope control (Scope baseline, Scope change management, Scope negotiations and Scope rebase line).
• Ability to estimate changes working with the team in a budgetary and final way with adequate contingencies.
• Baseline and re-baseline program plans as per changes.
• Revise budgets and ensure customer as well as internal signoffs.
• Represent the Program(s) at the customer steering committee with appropriate industry standard metrics as per methodology (Agile, Waterfall) and as per the program lifecycle stage.
• Manage interdependencies between vendor(s) and the customer with clear lines of responsibility defined.
• Manage Risks, Dependencies and Assumptions and their impacts
• Define acceptance criteria and ensure acknowledgement of common understanding
• Run programs as per HCL and industry best practice.
• Manage the operational aspects of the delivery team, ensuring financial, risk, legal, security and other compliance requirements are met.
• Maximize the flow of value delivered, systematically measuring, and removing impediments, and ensuring a metrics-focused approach to measure objective realization and performance
• Enhance communication and build trusting relationships across teams to align roadmaps, coordinate initiatives, manage risks and compliance responsibilities.
• Provide key insights to stakeholders on the progress of an initiative or feature from inception to delivery and into production, including visibility to development efforts and value metrics.

Essential Qualifications

• Bachelor's degree or higher in a computer or business field (or equivalent and related experience preferred).
• PMP and PMI-Agile extension and Agile Scrum Master preferred
• Experience in agile methodologies is, depending on the assigned area, desired
• Minimum 12 - 15 years' experience in a service delivery and project management within Business Application Solutions.
• Experience leading, supporting and mentoring a technical team
• Experience working with customer
• In-depth knowledge of the Business Application Solutions domain and the corresponding processes, including key performance indicators, best-in-class practices, business, and technology trends.
• Work experience in the IT environment with a broad understanding of a wide variety of applications and technical capabilities, and how those varied solutions can support the organization's strategic goals.
• Experience in project/product/platform management.
• Understanding of Agile and lean methodologies.
• Broad understanding of IT topics such as (e.g., cloud technologies (GCC), Azure, AWS, DevOps & .Net products and platforms, micro-service architectures, automation, and API integration

Responsibilities:

• Provide legal advice and guidance to the organization
• Ensure company comply with business and employment law
• Overseeing all business transactions and operations comply with the corporate internal policies
• Provide legal support with regards to arbitration, litigation, and adjudication matters
• Work closely with the legal head office on all legal issues
• Work with external legal firms whenever necessary
• Stay up-to-date on local company laws and regulations
• Provide legal training and sharing to employees
• Being company representative to deal with government agencies on all legal matters
• Ad hoc duties as assigned

Requirements:

• Bachelor of Law (LL.B) or equivalent
• At least 5 - 8 years of legal experience, preferably with commercial/ corporate exposure
• Prior working knowledge in FIDIC, PAM, REDAS, PSSCO, or SIA will be an added advantage
• Knowledge of legal system or regulations with SEA region will be ideal

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected].

Reg. No: R1654399

EA No: 13C6305

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Role & Responsibilities

• Key point of contact for engagement on all technology audit and risk related requests.
• Facilitate audit and risk management process involving key stakeholders and setting up the structure and routines including perform quality checks on responses to key stakeholders relating to audit issues, risk treatments and remediation status.
• Assist management to establish, review and verify the IT reviews conducted by internal and external audit agencies to achieve efficiencies and to provide an effective course of action.
• Perform periodic compliance checks on IT applications within the Service Operations portfolio of applications to assess the overall state of compliance with prevailing policies, processes and standards that are relevant to Service Operations.
• Conduct assessment and testing of IT applications control to ensure ongoing adherence with prevailing cybersecurity policies, processes and standards, and to determine the operating effectiveness of the controls implemented.
• Identify opportunity of internal controls improvement and standardization.
• Advise improvements and assist in the development of measurable information and reports / dashboards to assure continued effectiveness of risk and compliance management actions and controls.
• Communicate and assist management by providing relevant, timely and credible information to allow management address identified IT risks, formulate appropriate risk treatment plans to meet business objectives.
• Provide regular reporting to relevant stakeholders, including senior management, on the overall state of governance, risk and compliance in Service Operations.
• Prepare and/or coordinate Monthly/Quarterly or any ad hoc Governance, Risk and Compliance meetings.
• Perform all other GRC duties as assigned by the Management.

Requirements

• Recognized Bachelor’s degree in computer science or equivalent in the related areas.
• At least 3 or more years of relevant experience in any of the following: IT security / governance / risk management / compliance / internal controls / process improvement / application development & support and/or similar functions.
• Experience in design, implementation as well as management of IT program and projects experience.
• Demonstrated analytical and problem solving skills, organizational and planning abilities.
• Possess good verbal and written English communication across all levels of personnel with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders.
• Proficient in Office Productivity Software Suite (e.g. Microsoft Excel, Powerpoint, Words, SharePoint, etc).
• Ability to function effectively in a dynamic, fast paces environment.
• Ability to work independently, take initiative, as well as an effective team player.
• Experience in healthcare industry or public sector IT program and projects is an added advantage.
• Knowledge of various IT Standards and Control Frameworks such as the following is an added advantage:COBIT
  SANS Incident Management Process
  PCI DSS
  ISMS
  OWASP
  
• Candidates possessing Technology or Risk Certifications such as CISA, CISSP, CISM, CRISC, CGEIT etc. would have an advantage.

Responsibilities:

• Identify potential business opportunities and diligently pursue to successfully close sales.
• Cultivate and sustain positive working relationships with both new and existing customers, as well as other stakeholders.
• Conduct regular follow-ups with existing customers to uphold quality standards.
• Formulate proposals and deliver impactful sales presentations.
• Deliver consistent reports to the management team, detailing market trends, customer movements, and sales activities.

Requirements:

• Min Diploma in IT or it's equivalent
• At least one year related sales experience
• Good Account Management Skills
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Plan initiatives to enhance the patient experience and foster a patient-centric culture.
• Lead and oversee the feedback management process, encompassing service recovery and active engagement with staff, patients, and caregivers.

Requirements

• Hold a recognized degree with a minimum of 8 years of experience in customer/patient service operations, including at least 2 years in a managerial role.
• Demonstrate a proven track record in establishing a service-oriented culture.
• Possess experience in developing, evaluating, and conducting service training.
• Have excellent writing and editing skills.
• Possess expertise in conflict resolution, data analytics, and presentation skills.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities

• Plan initiatives to enhance the patient experience and foster a patient-centric culture.
• Lead and oversee the feedback management process, encompassing service recovery and active engagement with staff, patients, and caregivers.

Requirements

• Hold a recognized degree with a minimum of 8 years of experience in customer/patient service operations, including at least 2 years in a managerial role.
• Demonstrate a proven track record in establishing a service-oriented culture.
• Possess experience in developing, evaluating, and conducting service training.
• Have excellent writing and editing skills.
• Possess expertise in conflict resolution, data analytics, and presentation skills.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities:

• Responsible to achive company revenue and profit objectives
• Develop sales leads to drive business growth
• Prepare quotations or proposals for clients
• Provide recommendations to improve overall sales performance abd increase market presence
• Develop and implement sales and marketing strategies to drive company sales
• Collaborate in project management, site meetings, and client communications when required.

Requirements:

• Bachelor or Diploma in Information Technology or Business Administration or equivalent
• At least 3 - 5 years of sales or business development experience in security solution/ project sales
• Prior sales experience in IT solutions or Audio-Visual Systems sales will be ideal

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Exposure to Various Technology Stack
• Career Progression Opportunities

About Our Client

Our client is a leading firm looking to hire a Cybersecurity GRC Manager.

Job Description

As the Cybersecurity GRC Manager, your responsibilities include:

• Being the subject matter expert of security regulations and providing gudiance to company on requirements/recommendations
• Facilitating and carrying out risk assessments and evaluations for IT/IS, delivering recommendations based on identified risks.
• Communicate directly with Compliance for regulatory reporting and participation in internal and external audits.
• Overseeing external security due diligence examinations and a third-party security risk management initiatives
• Supervising and monitoring comprehensive security initiative, projects, and KPIs in alignment with the established security roadmap and framework.

The Successful Applicant

As a successful candidate, you will have the following:

• Bachelor's Degree in Computer Science or a relevant field
• At least 5 years of experience in IT Risk, Compliance, Audit and/or InfoSec (ideally from a financial institution/banking)
• Excellent communication skills, with the ability to effectively present, liaise with stakeholders
• Comprehensive understanding of NIST, PCI DSS, MAS TRM and ISO 27001 standards

What's on Offer

• Excellent Benefits

• Renowned global F&B chain with strong presence in SEA
• Southeast Asia newly established position

About Our Client

Our client is a renowned global F&B chain with a speciality in tea beverages. With strong presence in Southeast Asia and Asia Pacific, the company runs several retail outlets in Singapore, Malaysia, Thailand and China. With a great focus on producing and delivering high quality tea and launching unique flavours, our client is committed to the quality of its products. They also promote a strong tea-drinking culture and innovation to create a modern tea house in Asia Pacific.

Job Description

• Providing legal support to business teams in relation to a wide range of commercial matters
• Collaborating with the relevant business teams to ensure compliance with relevant rules and regulations, implementing and improving processes and procedures
• Keeping appraised of the latest laws and regulations impacting the company and its operations in the region and advise on best practices
• Working closely with the rest of the SEA team and the global team on group's global and region legal and compliance projects
• Managing external counsels whenever required
• Providing day-to-day legal support to business teams and developing strategies for handling legal issues in creative, efficient, and business-centric ways

The Successful Applicant

• Degree in Law with at least 8PQE gained at reputable law firms and experience with large corporations such as MNCs
• Essential for candidates with strong prior experience in F&B, joint venture and franchising
• Comfortable and confident to work independently as sole Counsel in Singapore and SEA

What's on Offer

Upon a successful offer, candidate can expect to receive a competitive package according to market. Candidates can also expect to lead a team of legal counsels going forward as business operations expand progressively.

JOB DESCRIPTION:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.
• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.
• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.
• Demonstrate prowess in analytics tools such as Emplifi and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.
• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skillfully interacting with the media and organizing media events.
• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.
• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.
• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.
• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.
• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.
• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

REQUIREMENTS:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.
• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.
• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.
• Possess a keen eye for detail, ensuring meticulousness in all endeavours.
• Demonstrate maturity, resourcefulness, and the ability to think strategically.
• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

Join us at So Drama! Entertainment, where creativity and innovation are celebrated. Embrace the opportunity to work with interesting brands, making a lasting impact on their success.

Apply now to embark on a rewarding journey in Marketing & Public Relations! Together, let's shape the future of entertainment and storytelling.

• Develop the project plan including detailed activities and resource planning
• Review project plan to determine time frame, budget and procedures for accomplishing projects
• Drive project to meet schedules, budget, manpower and technical quality targets
• Work with users, technical staff and management to determine and resolve issues associated with project implementation

Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
• Team player with strong organization and people handling skills.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

EA Licence No: 11C5502
EAP Registration No: R1876670

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Fire Safety - Perform the role of Senior Fire Safety Manager (FSM) for the OSS and assist in ensuring all necessary and relevant fire safety-related operations such as training, education, and outreach, fire safety framework, emergency response plans, CERT operations and validation exercises such as fire-drills are organised and conducted as per required by regulatory bodies. Must have a demonstrated track record in:
• Ensuring successful fire safety certification for a Tier 1 installation;
• Leading and maintaining fire-fighting response capabilities in accordance to CERT requirements;
• Engaging, preparing and organising diverse stakeholders in fire evacuation drills; and
• Drafting, reviewing and updating Emergency Response Plans.
• Lifesaving Training & Education Programmes
• Assist in the in the management, organisation, development and review of the various lifesaving training and education programmes targeted at both the student and staff community.
• These training programmes include both in-house and outsourced programmes conducted by OSS staff, Associate Trainers and appointed training agencies. The incumbent will also be responsible in the maintenance and renewal of SMUs Safety Centres status as an accredited training centre under the Singapore Resuscitation and First Aid Council (SRFAC).
• Safety Consulting for Student Events
• The incumbent will form part of a key group of staff who will be responsible in providing timely safety consultation, management and oversight for the various activities and events organised by students and student groups under the various offices from SMUs Centres and Institutes.
• Be the club adviser for the departments Civil Defence (CD) Lionhearter Club, providing overall leadership and guidance to the CD Lionhearter Club members.
• Other Responsibilities
  • Any other safety related projects or programmes as assigned.

• General Degree with minimum 5 to 7 years of practical experience in the area of Fire Safety and Training & Education / Development; or
• Diploma Holder with minimum 7 to 10 years of practical experience in the area of Fire Safety and Training & Education / Development.
• Relevant experience in a uniform organisation will be an advantage.
• Qualified Senior Fire Safety Manager with experience working in public / commercial premises of comparable scale and classified as High Risk Installations by the Singapore Civil Defence Force (SCDF) will be an advantage.
• Registered Workplace Safety & Health Officer will be an advantage.
• Experienced in the area of fire safety systems and infrastructure along with good working knowledge of fire safety/suppression systems and equipment.
• Experienced working in institutions of higher learning in particular mentoring and coaching students (preferred)
• Experience in crisis management, business continuity management and security systems will be advantageous.
• Experienced in management and organisation of training & education programmes (preferred)
• Knowledge and experience in applying and also teaching basic Risk Management principles and strategies in a classroom / outdoor setting.
• Knowledge & experience in the organisation and delivery of training & education programmes, in particular safety-related & lifesaving (First Aid, CPR etc)
• Proven writing and communication abilities
• Able to work independently under pressure and in a fast-paced environment
• Able to be self-motivated in a challenging work environment.
• Good planning, organising, interpersonal skills.
• Strong analytical skills
• Self-oriented and a decisive leader who believes in sharing ideas / best practices.
• Proven track record in management of fire safety operations including operations planning.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

JOB MISSION

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by our regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day-to-day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day-to-day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face-to-face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Job Description

You will be part of the team responsible for planning, design and project management of the Security and Surveillance Systems, including other ELV Systems (i.e. Public Announcement System, Intercom Systems, Carpark Management Systems, etc) for Changi East development.

You will be involved from project inception, planning, execution and to completion. You will have to work closely with contractors, consultants and users to ensure that projects meet user requirements and are completed on time, safely, within budget and of the highest quality.

Requirements:

• Good degree in Electrical and/or Electronic, Computer Engineering. Other relevant equivalent qualifications can also be considered.
• At least 8 years of relevant working experience in project management, planning and design of security and surveillance systems, including other ELV Systems (i.e. Public Announcement System, Intercom Systems, Carpark Management Systems,etc).
• Candidates with knowledge and certification on network systems will have advantage.
• Relevant working experience in airport terminals, airfield and underground infrastructure will be preferred
• Good written and verbal communication skills
• Self motivated, driven, assertive and analytical
• Able to work independently to deliver results
• Good team player and able to handle fast paced projects
• This position is a 3-year contract with possibility of renewal.

We regret that only shortlisted candidates will be notified. By submitting an application or your resume to us, you are consenting to the collection, use and disclosure of the submitted personally identifiable data. We collect and use personal data (including name, address, telephone number and email address) submitted by you for a variety of reasons, including for evaluating job applications, processing information requests, and internal record-keeping of our communications with you. Further information on our Personal Data Protection Policy can be found at www.cai.sg.

Responsibilities:

• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Arrange and schedule in all assigned on-stage performances of the company · Attend and arrange for rehearsals and work with other performer · Work with performers to fine-tune performance · Keep and update weekly routine performances · Assist the performer in selection for optimal performance standards · In charge of the admin of the performer including reporting to the management · Need to manage the staff and assist the management in handling all the issues of the performers · Attend monthly meetings pertaining to stage performance matters

As a Team Leader of the Google Cloud Security Team at Teleperformance, you will be the link to our client’s success, you will lead a team of specialized executives in charge of the commercial growth within your business unit. You will work with your fellow team leaders to further expand our services without losing sight of our existing KPIs. You will oversee the preparation of the forecast, and develop new opportunities with our existing clients and to translate data into concrete actions, analyze reports and ensure planning and targets are achieved both at individual and team level.

You will coach and guide the highly motivated sales team.

Responsibilities

• Managing a team of sales reps and working towards team KPIs and sales targets.
• Term planning / forecast preparation and thinking in terms of new developments and opportunities
• Delegate tasks and working towards set deadlines
• Oversee day-to-day operation of sales team
• Monitor team performance and report on metrics to perform outstanding results
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Develops strategies to promote team member adherence to company regulations and performance goals
• Mentor team members towards personal and professional goals where applicable in line with career path

• BA/BS degree or equivalent practical experience
• Japanese high or native level + C1 Level of English.
• +2 years of experience in sales is a plus.
• Consultative sales knowledge (BANT) is a plus
• Proven managerial experience in a sales environment.
• Advanced knowledge in MS Office (MS Excel, MS PowerPoint, MS Word, etc.)
• Excellent people & communication skills.
• Strong presentation, analytical and problem-solving skills.
• An ongoing desire to learn and develop.
• Capable of managing communication flow and direction.
• Passionate about sales, technology and the internet, with a desire to learn and develop
• Google Cloud Security certification is a plus

• Full time position - Permanent Contract.
• Competitive Salary.
• This is a Hybrid working model in Singapore.
• A permanent presence of coaches who will facilitate your personal and professional development
• Established career path to grow within the project
• Continuous training and certifications
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

Job Description

Main duties and responsibilities:

· Establishment and management of company-wide (Group) information security management system (ISO27001)

· Manage the organization’s information security department.

· Analyze existing information security posture and establish detailed improvement plans.

· Develop or maintain and publish up-to-date information security policies, processes and standards.

· Ensure all software, technology, information security policies, processes and guidelines adhere to local legislation and legal frameworks.

· Manage all audit work and enquiries involving Information and Cyber Security across the Group.

Job Requirements:

· Bachelor’s degree in computer / information technology / information security related field or equivalent experience.

· At least 5 years of corporate information security related experience.

· Industry security certification (ISMS/ISO27001 auditor, CISA, CISSP, etc)

· Experience in privacy law (eg GDPR, PDPA), network, cloud technology (eg AWS) and IT audits

· Good communication skills in English

· Good communication skills in Korean will be an added advantage

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good command of spoken and written English for handling English speaking people

• This role might need to interact with China customer