Total 2,296 Manager maintenance engineer service job vacancies in Singapore

As a Service Team Leader, you will be working in the hotel's Chinese restaurant and responsible for the following:

Roles & Responsibilities

• Responsible for assisting the Outlet Manager and Assistant Outlet Manager in all operational activities of the restaurant.
• Ensure that the restaurant meets the high service standards established by the hotel.
• Ensure that SOPs, policies and procedures of the restaurant/hotel are followed.
• Delegate and ensure that subordinates perform their duties according to the standards established by the hotel.
• Perform opening and closing of cashier
• Responsible for monitoring and controlling operational stocks
• Responsible for monitoring operational equipment movement and quantity
• Ensure all storage rooms are clean and well organized
• Ensure opening and closing procedures of the restaurant are well executed
• Any other ad-hoc assignment as assigned by the management.

Requirements

• Tertiary education in Tourism / Hospitality Management, Food & Beverage Management
• At least 2 years of relevant experience in a similar capacity
• Good interpersonal and customer services skills
• Willing to work on rotating shifts, weekends and public holidays

Additional Information:

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted applicants will be notified.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include
  • Pre-Payroll activities including, input and update employee details and manage government claims
  • Payroll activities including, process payroll, process CPF, and manage payroll payments
  • Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries
• Regular review on compliance to statutory requirements
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.
• Cover colleagues handling other companies’ payroll processing

Requirements:

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Prior exposure to Payroll processes and software in healthcare setting would be an advantage
• Experience in SuccessFactors preferred
• Hands on SAP HRIS system preferred.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• MNC
• Basic $8000 - $9500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong Island (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 4.30pm
• Strong in Mechanical

Job Responsibilities:

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant so as to achieve reliability and availability of plant equipment of the highest level
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System and best industry maintenance practices
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards
• Line management responsibility for Maintenance team members
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant
• Approval of requisition for new equipment and maintenance spares
• Approval of Contractors’ daily timesheets
• Approval of the daily maintenance activities and modifications in the plant
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner
• Assessment and review of in-house contractors’ performance and the contract
• Undertakes special assignments or projects as directed by the Manufacturing Director

Job Requirements:

• Degree in Chemical Engineering or relevant qualification with minimum five years of related working experience in the Chemical industry
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities
• Experiences as E&I Process/Maintenance Engineer at chemical plant or manufacturing facility
• Familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

About Our Client

Our client is one of the leading building automation Company in Singapore. They are a wholly-owned subsidiary of a large listed Japanese MNC. They provide the best technological solutions in the business of engineering design, system installation, commissioning and maintenance services of electrical and mechanical equipment in commercial building controls systems as well as home automation systems.

They are looking for an individual to join them. Here is your chance to be part of an exciting team geared towards both company and personal success.

Sales Engineer / Sales Account Manager

Overview of Role:

To promote the Integrated Security Management System (ISMS). Extra Low Voltage System (ELV), Building Management System (BMS) and company’s range of high technology products to new or existing customers in construction industry and local market.

Job Description:

• Responsible in developing customer awareness of company’s Security, ELV System or BMS in local market;
• Follow up and regular visit to key clients/consultants;
• To build good rapport with M&E consultants, contractors and developers;
• To prepare quotations, tender compliances and marketing proposals;
• Demonstrate ability to thrive in a targeted, sales environment.

Job Requirements:

• Diploma or Degree in Engineering or equivalent;
• 3 to 5 years working experience in related industry;
• Good technical knowledge of Security, ELV or BMS;
• Good rapport with M&E consultants, contractors and developers;
• Good team players;
• Good communication skills and presentation skills;
• Outgoing and pleasant personality.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS Word Format ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions |MOM EA License: 21C0679 | UEN: 53435609E

We are seeking a skilled Customer Service Manager to lead our team in delivering exceptional service and enhancing customer satisfaction. You will manage daily team operations, improve service workflows, and implement initiatives that support our client-first approach.

Key Responsibilities:

• Oversee day-to-day activities of the customer service team
• Develop and maintain customer profiles and refine lead qualification
• Implement customer satisfaction surveys and loyalty programs
• Standardize communication protocols and conduct regular service audits
• Drive the digitalization of workflows and CRM adoption
• Set team goals, conduct performance reviews, and prepare periodic reports for management

Job Requirements:

• Bachelor’s degree in Business Administration or related field
• 10+ years in customer service, with 5+ in a leadership role
• Strong leadership, communication, and CRM skills
• Proven time management and problem-solving abilities

Aventir Group Pte Ltd

EA License: 24C2542

Responsibilities:

• Promote and propose suitable chiller and related equipment to building owners, consultants and contractors
• Identify business opportunities and develop solutions with existing and new customers
• Achieve sale target. Maximise account penetration and customer retention
• Prepare costing and contract quote
• Lead a team of in-house technicians or subcontractors to fulfil jobs assigned
• Coordinate with vendors and contractors in schedule planning & prepare works related reports
• Ensure all works are being carried out in accordance with the specified quality and EHS standards.

Requirements:

• Diploma/Degree in Mechanical/ Electrical engineering or its equivalent
• At least 2 years in Engineering sales, experience in HVAC industry will be a plus.
• Possess a valid Singapore class 3 driving license is preferred.
• Customer driven with excellent communication & interpersonal skills
• Candidates with the relevant education qualifications but no prior work experience is welcome to apply

Working Location:

• Gain City Ang Mo Kio

Note:

• Only shortlisted candidates will be notified.

About Company:
Founded in Japan in 2018, the client is a startup specializing in Japanese sake. Their own brewery, established in 2021, is one of the newest in Japan. In 2023, they launched their global expansion in Singapore. Now, they are excited to announce the opening of a brewery-owned Western dining restaurant.

Job Description:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events

Job Requirements:
- Minimum of 3 years of managerial experience in the F&B industry.
- In-depth knowledge of food and beverages, with the ability to recall ingredients and dishes to assist customers and service staffs.
- Proven leadership skills with strong motivational and interpersonal abilities.
- Excellent customer service skills with a humble and polite approach.

Compensation:
- Working Location: 5-10 mins walking distance to MRT Maxwell, MRT Tanjong Pagar, MRT Telok Ayer.
- Working hours: 3pm to 11pm
- 5 working days (Sunday off & 1 day off depends on shift)
- AWS
- Meal allowance
- Annual Leave: Start from 10 days

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

We are hiring Customer Service Manager to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Process part orders and service requests with accurate pricing, cost/revenue allocation, and follow-up.
• Prepare pricing for parts and returns based on customer contracts, discounts, and currency rates.
• Ensure correct shipping methods and liaise with Accounts Receivable to resolve billing issues.
• Maintain high-quality customer service and support cross-functional initiatives.
• Handle ad-hoc tasks as assigned.

Job Requirements

• Diploma/Bachelor’s Degree with 3 years of experience in a high-volume service environment.
• Knowledge of incoterms and ERP systems.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Senior Warehouse Executive / Assistant Manager
Working Location: Changi Airfreight centre
Working hours: Mon-Fri 9am-6.30pm
Basic Salary: $3000-$5000

Responsibilities:
(Warehousing & Distribution)

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Description & Requirements

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Experience:

• Minimum 5 years of working experience in IT Operations
• 3-5 years of experience managing IT Operations
• Familiarity with general IT Infrastructure management
• Understanding of IT Service Management (ITSM) processes

Qualifications:

• Minimum Diploma in IT-related field
• ITIL Foundation certification required
• Additional technical certifications are advantageous

Responsibilities:

• Lead and chair meetings with customers and contractors; prepare and distribute meeting minutes
• Plan, monitor, and control operations activities to ensure service delivery
• Follow up on open tickets and collaborate with product principals for resolution
• Ensure service levels are met and provide regular reports to stakeholders
• Manage day-to-day IT operations and ensure smooth service delivery to clients

What you will do

[Physical Design]

• Work for physical design and development activities of MediaTek’s Ghz ARM-based microprocessors
• Involve in activities encompass physical design and analysis of complex and timing-critical microprocessor partition blocks and
• Technical disciplines include synthesis, floor-planning, place and route, RC extraction, timing and power optimization

[STA/Power Signoff]

• Involve in activities encompass Static Timing Analysis on advanced process nodes (28nm, 20nm, 16nm & beyond)
• Technical disciplines include STA, and analysis of complex and timing-critical microprocessor
• Work closely with RTL function designers and physical designers to optimize design components such as timing and power
• Design Methodology (1):
• This position is in charge of design methodology from RTL-Synthesis-DFT-PNR-STA-PI.
• Specific skill set is: able to boost productivity using either programming or EDA solution
• AI learning Programming is a big plus

What you will bring

• Bachelor/Masters Degree in Electrical and Electronic Engineering/Computer Engineering
• Minimum with 7 years relevant experience
• Good with concept of digital design
• Good with communication, team work and scripting skills
• Understanding of RTL2GDS flow is a plus

Location: One North, Singapore

About the company

MediaTek Incorporated (TWSE: 2454) is the world’s 5th largest global fabless semiconductor company. Joining MediaTek means becoming part of a team that powers over 2 billion ICs worldwide, enriching and enhancing everyday life. Our chipsets are integral to a wide range of products, from smartphones, mobile devices to home and IoT devices, in entertainment and multimedia products, and provide connectivity and communication solutions that keep people connected with friends and their families with access to online resources. Working at MediaTek offers you the opportunity to contribute to the world through the devices we use in our daily lives – it’s more than just a job, it’s a chance to make a meaningful impact.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

Job Description

Leadership and Management:

• Oversee the entire service department, including technicians, engineers, and support staff. Provide leadership, direction, and guidance to ensure that service operations run smoothly and efficiently.
• Oversee the day-to-day operations of the service department
• Responsible for managing and sourcing maintenance contracts.
• Responsible for preparing and submitting tenders and quotations for maintenance services and related works.
• Assess maintenance sites for additional work beyond the scope of the existing contract. Coordinate with supervisors and engineers to identify these needs, propose them to clients, and provide quotations for the additional services.

Customer Relationship Management:

• Primary point of contact for clients.
• Responsible in follow-up with clients on maintenance works.
• Gather and share feedback from clients with relevant personnel.
• Ensure prompt attendance to clients’ feedback.
• Coordinating with other departments, resolving customer complaints, and implementing process improvements.

Resource Allocation:

• Responsible for allocating resources, including personnel, equipment, and materials, to ensure that service calls are handled promptly and effectively.

Budgeting and Financial Management:

• Develop and manage budgets for service operations. Monitor expenses, control costs, and seek ways to improve profitability while maintaining high-quality service.

Quality Assurance:

• Establish and enforce quality standards for service delivery. Monitor performance metrics, conduct audits, and implement corrective actions as needed to ensure consistent quality.

Training and Development:

• Oversee the training and development of service personnel.
• Identify training needs, provide ongoing education, and promote a culture of continuous improvement.

Regulatory Compliance:

• Ensure that service operations comply with relevant regulations, codes, and standards. Stay informed about industry best practices and legal requirements to mitigate risks and ensure safety and compliance.

Requirements

• Technical knowledge and at least 10 years of experience in the air-conditioning and mechanical ventilation (ACMV) field.
• Experience in service management or related roles.
• Diploma/ Degree in Mechanical Engineering/ Electrical Electronics Engineering or BCA approved certification.
• Analytical and good troubleshooting skills.
• Strong leadership and managerial skills.
• Problem-solving and decision-making skills.
• Customer service-oriented mindset.
• Able to work independently and in a team.
• Willing to learn.
• Resourceful, initiative, driven, and pro-active.
• Ability to multitask and prioritize work.
• Confident, positive mindset, honest, has integrity and good work ethics.
• Able to converse, read and write in English.
• Excellent communication and interpersonal skills.
• Basic computer literacy skills.

• SGD 5,000 – 7,000 + Variable bonuses
• Consultancy handles projects in major flagship infrastructure & building projects government agencies(LTA, NParks, HDB, etc)
• Excellent career progression + Equal opportunities for advancement
• Attractive employee welfare benefit
• Wide range of projects grant a competitive advantage for future career progression
• Location: Site stationed | 5.5 work days

Responsibilities

• Oversees and inspect building project on day-to-day operations
• To liaise and coordinate with relevant authorities and Contractors
• To manage and develop project schedule and to ensure compliance with authorities’ requirements,
• To establish and monitor safety and risk management and performance of environmental control measure

Requirements:

• Degree in Civil/Structural Engineering from a recognized Institution;
• Have at least 4-5 years of experience

Applicants are encouraged to include the following in their resume:

1. Expected salary
2. Notice period
3. Past project details – what kind of construction/building, etc

We regret to inform that only shortlisted candidate will be contacted.

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

Mandai Estate - North Region

$1,500 - $4,000

. Collabrative works environment

. Opportunity to work on diverse and challenging projects

. Competitive compensation package

Seek skilled Building Construction project, lead projects in all scope, AutoCAD, design & drafting, join our dynamic team,,, apply now

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Sales Engineer / Manager
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 8000 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Formulate and execute sales strategies to meet or exceed revenue targets.
• Proactively identify and capitalize on new business opportunities within the BESS/ESS market.
• Cultivate and sustain robust relationships with clients, partners, and key stakeholders.
• Offer technical guidance and detailed product insights to clients to facilitate informed decisions.
• Develop and present persuasive presentations and proposals tailored to client needs.
• Maintain a keen awareness of industry trends, market shifts, and competitive dynamics.
• Work closely with marketing and product development teams to ensure sales strategies are integrated with overall business objectives.

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the energy storage or EV charging industry
• Proficient in Microsoft Office and CRM software
• Willingness to travel across the Southeast Asian region as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69365 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Project Leadership: Assist the Managing Director in leading the construction and fabrication teams.
• Safety Management: Implement and enforce safety procedures on-site.
• Coordination and Communication: Conduct regular site meetings, liaise with the main contractor, and address safety and regulatory concerns.
• Project Management: Monitor project progress, ensure timely completion within budget, and optimize construction methods.
• Resource Management: Allocate and manage resources (personnel, equipment, materials) for projects.
• Reporting: Provide daily project updates to the team and management.
• Technical Support: Address technical issues and provide guidance to the team.
• General Duties: Perform additional tasks as assigned by the Managing Director.

Requirements

• Education: Bachelor's degree in Civil Engineering or equivalent.
• Experience: At least 10 years of local experience in structural steel construction.
• Project Experience: Experience in MRT projects preferred.
• Leadership Skills: Proven leadership and team management abilities.
• Interpersonal Skills: Strong communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Sales Engineer / Manager
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 8000 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Formulate and execute sales strategies to meet or exceed revenue targets.
• Proactively identify and capitalize on new business opportunities within the BESS/ESS market.
• Cultivate and sustain robust relationships with clients, partners, and key stakeholders.
• Offer technical guidance and detailed product insights to clients to facilitate informed decisions.
• Develop and present persuasive presentations and proposals tailored to client needs.
• Maintain a keen awareness of industry trends, market shifts, and competitive dynamics.
• Work closely with marketing and product development teams to ensure sales strategies are integrated with overall business objectives.

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the energy storage or EV charging industry
• Proficient in Microsoft Office and CRM software
• Willingness to travel across the Southeast Asian region as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69365 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694