Total 64 maintenance engineer service job vacancies in Singapore - HQ/Commercial

Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Any other ad hoc duties assigned

Requirements:

• Diploma in Engineering (any)
• Fresh grads are welcome
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Bilingual with good communication skills (verbal & written)
• Good presentation skills
• Willingness to travel oversea

Benefits

• 5 days work
• Transport claim
• Handphone claim
• Medical insurance
• Annual, Medical, Childcare/Family care leave

職責：

• • 識別並創造銷售機會，以滲透零件銷售和主要現有產品的新客戶
  • 為公司客戶提供服務並管理整個銷售週期
  • 跟進客戶詢問
  • 與客戶建立牢固且可持續的關係
  • 任何其他指派的臨時職責

要求：

• • 工程文憑（任何）
  • 歡迎應屆畢業生
  • 優先考慮至少1年工作經驗
  • 技術傾向，有半導體產業銷售經驗者優先
  • 雙語，具有良好的溝通能力（口頭和書面）
  • 良好的演講技巧
  • 出國旅行的意願

好處

• • 5天工作
  • 運輸索賠
  • 手機索賠
  • 醫療保險
  • 年假、醫療假、兒童照顧/家庭護理假

• Job Purpose

Biosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare. The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing (NGS), custom oligonucleotide synthesis, nucleic acid chemistry reagents, and oligo therapeutics. Biosearch Technologies is currently recruiting for a field service engineer II to join us in providing front-line technical support to our repertoire of genomics platform and consumables as described above.

With a focus on always putting customers first, our Field Service Engineer is expected to work closely with our regional customer base to ensure maximum equipment uptime, software optimal utilization, training and troubleshooting functions. 

Field Service Engineer is expected to be a role model and poise to mentor and develop junior service engineers on the day-to-day activities, coaching sessions and able to report and assign task to juniors and self and provide reports back to global service leads.

Key Responsibilities

• Build strong service support rapport with regional key account customers in APAC.
• Site Preparation; instrument Installations; training; troubleshooting, preventative maintenance as core task
• Facilitating service contract proposals and tracking as and when required.
• Function as an integral part of a wider global support team to offer “In Time zone 24/7” emergency service support call and troubleshooting assistance as and when assigned with urgent breakdown call with overnight travel either regionally or globally.    
• Train and support customer in the application of “SFDC sales force” CRM platform as a service case tool to record and track service cases
• Support the generation of training aids and technical documentations as required
• Provide timely and concise Pre/Post trip reports and SFDC updates to maintain proper customer CRM records
• Work closely with the commercial and customer service team to ensure prompt and responsive customer support in building strong customer allegiance for the LGC, D&G branding.
• After normal office hours on-call support assignments (global support rotation) as part of a global technical support framework.
• Involving in engineering project, product management request for technical feedback/support
• The individual will be responsible for instrument commissioning, training, test and repair of equipment, and preventative maintenance.
• Expected to mentor junior field service engineers in problem resolution.
• Seeks continuous improvement processes to optimize technical support to our customers in the region.
• This position is responsible to effectively communicate instrument status, issues, and customer complaints and needs to appropriate managers and internal resources.  Will be responsible to proactively take ownership and follow-through with generated issues or complaints reported from themselves, as assigned, or from junior service engineers.
• Responds with flexibility and collaboration to the needs of the business – both internally and externally – by addressing important corporate initiatives when requested by management.
• Ability to handle clients, distributors professionally during all interface and maintain a positive company images
• The motivation to learn and constantly improve processes and tools
• Adhere to company safety standards and promote safety culture throughout the company
• Any other ad-hoc projects and duties as required by the management

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

This position is available from January 2025 onwards.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

We’re searching for a Network Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

• Provide technical support, propose solutions and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Able to lead a team of network engineers (size).
• Attain key certifications for partnership with key vendors.

1. Contributes to the professional growth and development of the Customer Service function.
2. Attends to customers’ enquiries in a professional manner.
3. Ensure customer satisfaction by extending responsive and meticulous support.
4. Provides immediate response to client’s technical/service related queries and problems.
5. Addresses and resolves customers’ complaints/dissactisfactions by initiating a thorough investigation of a complaint, evaluates findings, and responds to supervisor/management/customers soonest possible.
6. Meticulous processing of specimens received from the Courier team and customers
7. Enters patients demographic and orders laboratory tests completely and accurately into Laboratory Information System.
8. Understands clinical and tests terminologies and test profile/codes.
9. Communicates problems in specimens and request forms received to the Laboratory Manager.
10. Adheres to procedures in sample centrifugation, storage, retrieval and disposal.
11. Communicates with clients, co-workers, and management.
12. Possesses good time-management skills.
13. May be rotated to other lab locations or shifts as necessary.
14. Performs other duties as assigned.
15. Ensures the discharge of duties and responsibilities with diligence.
16. Observes PDPA (Personal Data Protection Act) guidelines and chain of custody of specimens. Ensure the accurate sorting, data entry, preparation, collation and sorting of specimens that contain patients personal data.
17. Ensure the proper storage and disposal of specimens as per company’s policy.

• Work closely with team members (developers, product manager, customer support and partners) to develop, test and deliver high quality products
• Create detailed, comprehensive and well-structured test plans and test cases
• Prevent, report, analyze and track issues in an effective and efficient manner
• Root cause analysis of existing script failures or product issues, propose and drive enhancement for minimizing project issues or risks
• Design, develop and execute automation scripts or implement quality tools to continuously increase efficiency

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Automotive Service Technician  
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a skilled and detail-oriented Automotive Service Technician with experience in vehicle servicing to join our team. The ideal candidate will be responsible for inspecting, diagnosing, and repairing a wide range of vehicle issues, ensuring customer satisfaction and vehicle safety. This role requires strong technical knowledge, hands-on experience, and a commitment to service excellence.  

• Perform diagnostics and troubleshooting on vehicles in accordance with manufacturer standards to identify mechanical, electrical, and electronic issues.  

• Carry out repairs on various vehicle systems, including engines, transmissions, brakes, suspensions, electrical components, including high-voltage systems. 

• Conduct scheduled maintenance services, such as oil changes, tyre rotations, and fluid checks, in line with manufacturer and dealership guidelines. 

• Accurately document all work performed, including parts and labour, to maintain complete repair records. 

• Use specialised diagnostic tools, hand tools, and electronic testing equipment safely and efficiently, while maintaining a clean and organised workspace and adhering to safety and environmental regulations. 
• Provide excellent service by proactively and effectively communicating necessary repairs, timelines, status updates, and maintenance needs with all After Sales departments, Service Advisors and customers, while addressing any customer concerns.  

• Stay updated on automotive technology, repair techniques, and industry best practices, with a focus on Porsche vehicle systems by participating in on-the-job training and certification programs as needed. 

• Singaporean or Singapore Permanent Residents (SPR) are preferred 

• Experience as automotive service technician, specifically with Porsche vehicles, along with knowledge of Porsche’s mechanical and electronic vehicle systems or manufacturer-specific training in Porsche service and repair is highly preferred  

• Strong diagnostic and problem-solving abilities with proficiency in diagnostic tools and repair equipment, particularly with Porsche models 
• Detail-oriented with a strong commitment to providing high-quality work 

• Ability to work both independently and as part of a team 

• Physical capability to lift up to 20kg and perform tasks associated with automotive repair 

• Possess a Class 3 Driving License with at least 4 years of driving experience 

• Ability for a 5.5 day work week 

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for DevOps Engineer

Internal Code: A24104

We aims to spearhead the digital transformation of government. We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools.

We are seeking highly motivated individuals skilled in DevOps to join us for some exciting projects. You’ll work with a multidisciplinary team of designers, developers and business experts to create solutions that exist in both digital and physical realms.

As we launch new products, your role will be to ensure that the future of public service is not just functional, but delightful to use. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.

What will you do?

• Manage the development of the internal engineering productivity tools and environments.
• Providing DevOps architecture implementation and operational support
• Architecture and planning for cloud deployments (Private and Public cloud)
• Be an innovative and hands-on DevOps engineer capable of looking at both the technology and strategy around the platform.
• Future-proofing the technical environments and ensuring extremely highlevels of automation, availability, scalability and resilience.
• Manage the development of the internal engineering productivity tools and environments.
• Manage processes, automation, best practices, documentation.
• Development and operation of continuous integration and deployment pipelines.
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base.
• Ability to conduct research into software issues and products as required
• Working with the latest tools and techniques
• Hands-on coding and mentoring, usually in a pair programming environment
• Working in highly collaborative teams and building quality environments.
• Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment
• Knowledge in lots of different open source technologies and configurations.

What are we looking for?

• Degree or Diploma in Computer Science/Engineering, Information Technology, Communications or other related disciplines.
• At least three years of professional experience in a DevOps engineer or equivalent position.
• Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker
• Strong scripting skills e.g. Python, Bash, JavaScript
• Cloud computing deployment and management experience -AWS
• Understand/practice Agile projects
• Strong understanding of networking

Preferred:

• Experience with highly scalable distributed systems
• Breadth of knowledge - OS, networking, distributed computing, cloud computing

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.

• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.

• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.

• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

• Provide Level 2 support for AIX operating systems and related technologies, ensuring system stability and performance.
• Administer AIX servers, including installation, configuration, updates, and troubleshooting.
• Manage virtualization technologies such as PowerVM, SR-IOV, SEA, and VIOS.
• Implement and maintain high availability solutions using HACMP and monitor system performance.
• Ensure security compliance by applying best practices, patches, and conducting audits.

• Proven experience with IBM AIX system administration and virtualization (PowerVM, VIOS, LPARs).
• Strong knowledge of high availability (HACMP) and security measures for AIX systems.
• Familiarity with IBM Spectrum Scale (GPFS) and performance tuning tools.
• Excellent problem-solving, troubleshooting, and communication skills.
• Ability to work independently and collaboratively with client teams.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring

This is a one-year contract role

Internal Code: A24106

What will you do?

The Team aims to spearhead the digital transformation of government. The GCC (Government Commercial Cloud) platform provides a federated agency hosting and infrastructure through modern cloud architecture implementation and the modernising of Government applications through adoption of agile development practices.

The Team is seeking independent and motivated Solution Engineer who has experience in both small and big scale cloud-based projects, to support agencies and the GCC product team to create value in the GCC platform. This role will work closely with the agency users, GCC product and partnering teams, using a collaborative approach with strong technical understanding, to assist and ensure that the GCC platform continues to add value to agencies.

• Work directly with GCC engineering team, product team and various key stakeholders.
• Support development of proof-of-concepts for GCC platform in concert with product team and various stakeholders.
• Take ownership of end-to-end solutions provided by teams across the organisation.
• Provide system troubleshooting and problem solving across platform and application domains, expect to participate in on-call escalations to troubleshoot customer facing issues.
• Assist in the migration activities for GCC platforms.

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• User-centric mindset. Be able to represent users’ viewpoints on GCC in order to drive changes & innovations to meet their needs.
• 5 years of experience working as a Business Analyst and/or Software Architect role
• Passion for automation, standardization and best practices.
• Solid hands-on experience in designing, building, deploying and securing of highly available web application in cloud platform such as AWS, Microsoft Azure or Google Cloud Platform.
• Experience with DevOps tools such as Gitlab or Azure DevOps
• Experience with back-end technologies such as Node.js, Python, or Go
• Good understanding of network components such as load balancers, firewalls, VPNs, and DNS.
• Good understanding of DevOps principles and practices, knowledge in DevSecOps will be an added advantage.
• Self-motivated with good communication skills.
• Experience in an Agile development environment focusing on rapid, quality delivery.
• High attention to detail, accuracy, and meticulousness in handling figures and processes in a high-agility environment.

Preference:

• Experience with managing cloud infrastructure and services on AWS, Microsoft Azure, or Google Cloud Platform, preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities and Duties

To coordinate in setting up Infrastructure and support Application Infra needs

Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards

Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary

Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects

Researching and recommending solution that best meet business needs and enterprise operational requirements

Provide technical support to application development teams

Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact

Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms

Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases

Knowledge in Networking (F5 GTM/LTM or any other SLB)

5 Years minimum professional experience and 3 Years minimum relevant experience

Experience in banking or financial services institutions preferred

Will need to work in shifts and in weekends

Team player to work with multiple teams and teammates

Kindly take note of the following details for shift work

Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

Job Description

Our algorithm team designs, develops and implements state of the art computer vision solutions to address needs of complex Rapsodo products. As a Senior Computer Vision Engineer, you will be part of a world-class, skilled engineering team developing state of the art measurement solutions which help athletes reach their full potential. This role requires a highly versatile skill set and you will have opportunities to contribute in all relevant domains. Your responsibilities will include development of new products and enhancing existing products.

• Masters or PhD in Computer Science or related fields with specialization in Computer Vision, and Image Processing
• Minimum 6-8 years of relevant working experience
• Strong knowledge and hands-on experience in 3D Vision, Camera Calibration, Image Classification, Segmentation and Feature Extraction
• Strong knowledge in Linear Algebra, Numerical Optimization, Probability and Statistics
• Hands-on experience with OpenCV
• Excellent C/C++ programming skills with some Python experience
• Experience with software architecture and/or API design, complemented by robust integration skills
• The ability to communicate technical information clearly and succinctly to both technical and non-technical team members

The role will work as a member of the Global Cybersecurity organisation - Security Architecture team, which is focused on improving technology and architecture decision-making through collaboration with management, staff and customers on technology strategy, enterprise architecture, and investments in strategic security technology.

The individual, with a broad cybersecurity plus systems and network architecture knowledge and experience, will deliver security assessments while supporting our direction, lifecycle management and leadership for security architecture and technology. The individual will perform a key role in Security assessments while supporting various critical initiatives through the identification, analysis, evaluation, lifecycle management and adoption of security architectures and technologies. The Security Architect will work closely with other security functions and will provide guidance to ensure that there is coordination with their activities in technology choices. In addition, the Security Architect will be involved with education and mentorship, supporting the delivery framework, development of technical architecture and associated documentation, as well as advanced topics of research.

Essential Functions:

• Be a product security champion by driving Security Architecture and Design, implementation and optimization for Web, API and Mobile backend applications across Visa.

• Applying security design principles to develop security solutions architectures

• Engage in the initial requirements definition including analysis of threats and risks and alignment with Visa security, Engineering, IT and Architecture standards.

• Conduct and facilitate security reviews, threat modelling including deep design reviews throughout the development lifecycle.

• Facilitate 'table-top'/red-team/scenario analysis exercises in conjunction with other SMEs. Plan the resolution of any identified vulnerabilities/issues.

• You’ll be working on enabling/building security controls which protect the applications from attacks on various platforms and technologies, like:

  • Linux, Windows, VMWare, Openstack, SDN, Public cloud like AWS, Google

  • Cybersecurity tools like IDS, SIEM, Tripwire, Tanium, Netwitness, Netflow, WAF

  • HSMs, Tokenization systems, data encryption solutions from Safenet, Vormetric etc

  • Web technologies like HTTP, SOAP, REST services, AJAX

  • Databases like Oracle, MS SQL, Redis, Cassandra

  • Programming languages like Java, C, C++, .Net, Javascript, GoLang, ErLang, etc

  • Caching services like Hazelcast, Coherence, and messaging systems like Kafka, MQ

  • Web Access Management solutions like Forgerock, Siteminder, Custom/in-house Security Frameworks

• Help business and product team to achieve various compliance certifications like PCI, FFIEC  etc.

• Identify and analyse system and application level vulnerabilities to provide recommended counter measures or mitigating controls that reduce risk to an acceptable and manageable level.

• Driving security technologies evaluations, proof-of-concepts, and production pilots

• Building strong cross-organisational relationship through integration with the teams, in order to effectively influencing staff across the IT organisation and product groups

• Managing the lifecycle of security technologies

• Staying current with security technologies, as well as development techniques and methodologies in order to make recommendations for use based on business value

• Maintaining oversight of the design and implementation of IT systems to ensure appropriate and effective security controls are included.

• Contribute to the definition of overall IT architecture from a cybersecurity lens.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for candidates who possess a robust understanding of RACF, rather than those primarily knowledgeable in MF application development. Our ideal candidate should demonstrate deep expertise in RACF and its related functionalities.

Responsibilities:

Manage and drive z/OS Unix (Mainframe Access Management operations and audits).

Lead the completion of z/OS initiatives such as MFA and straight through processing for IDM processing requests.

Automate manual processes through scripting or via zSecure.

Possess strong knowledge of designing and reviewing RACF access groupings.

Bachelor’s degree in IT or equivalent. A major in IT security or related areas would be an added advantage.

Experienced in managing Mainframe security projects, operations and implementation

Minimum of 5 years of experience in Mainframe Security (RACF) administration/operations provided by z/OS UNIX system services (USS), CICS, DB2, and WebSphere MQ with hands-on regulatory compliance knowledge.

Solid experience in mainframe security, RACF access controls, IBM zSecure, MFA

Good to have strong experience with using zSecure Admin and zSecure Audit modules.

Good working knowledge of Access Management lifecycle and processes.

Experience in banking or financial services institutions preferred

Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).

Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.

Installs, configures, and tests operating systems, application software, and system management tools.

Ensures the highest level of systems and infrastructure availability.

Evaluates the existing systems and provides the technical direction.

Plans and implements system automation as required for better efficiency.

Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.

Computer science degree

Scripting and programming proficiency

OS and Network experience

Certification may be helpful

Operating systems Linux, IBM AIX & Solaris

Configuration Management Tools: Ansible and Puppet

Monitoring tools: ELK, Prometheus, Grafana

APM Tools:  Dynatrace & AppDynamics

Cloud Platforms: AWS, Microsoft Skytap, Azure and GCP

Scripting Languages:   SHELL BASH

IaaC Tools: Terraform, Dockerfile

Containerization:  Docker, PCF & Kubernetes.

UNIX System Administration (RHEL, AIX & Solaris), Problem Determination and solving, and experience on GPFS, PowerHA System Mirror, and VIO.

Experience in Observability and Monitoring including APM tools

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer

Internal Code: A24013

What will you do?

• We develop the Smart Nation infrastructure and applications and facilitate collaboration with citizens and businesses to co-develop technologies.
• Join us as we support Singapore's vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.
• Our objective is to catapult our government infrastructure into the new digital era with faster time to market, operational agility, automated deployment and scalability.
• We are an agile development and operations house that is bold, agile and collaborative.
• The team is responsible for designing, prototyping, building and operating different products and services.
• As a Software Engineer (frontend), you will help to level up the team's competency with your valuable past experiences.
• Experiences of failure are just as important as those of success.
• You will drive, implement, deploy, maintain and operate products or key components of your products. You will work closely with different teams to deliver the best possible and impactful solutions.
• If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join our team. Make a difference by taking up the key role and be part of the passionate and inspirational team.
• Ownership over feature design and implementation, with a focus on sound technical choices and maintainability. At times, this would be in collaboration with other software engineers.

What are we looking for?

• From 3 - 5 years of relevant experience
• Proficient in JavaScript, TypeScript
• Experience in frontend technologies (HTML & CSS etc) as well as any web framework (React Preferred), understand their design principles and application scenarios; and have good practise and understanding of common web compilation and bundling frameworks, including Webpack/Rollup/Babel/AST.
• Familiar with various front-end related debugging and testing tools, and have independent problem-solving skills
• Contribute in technical discussions and solutioning sessions.
• Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects
• Autonomy to drive the direction of the product
• Chance to work on creating developer tooling systems from the ground up, from research all the way to implementation.
• Chance to work with different development teams while enabling them to be more productive at the same time
• Excellent teamwork and communication skills; communicating technically complex ideas to non-technical people effectively is a plus
• Having a growth mindset and willing to share knowledge to grow together with the team
• Enjoy making data driven decisions
• Understand that problems can be solved in different ways, sometimes not with engineering; understand how these solutions can and should be evaluated.
• Willing to learn and own fullstack

If would be a plus if you have:

• Experience in fullstack or backend JavaScript (Node.js)/TypeScript or other backend frameworks
• Experience with automated testing
• Experience with deployments cloud infrastructure such as AWS, Azure, or Google Cloud
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer

Internal Code: A24121

What will you do?

• Build prototypes to demonstrate technology opportunities
• Design system architectures
• Write production quality code
• Manage deployments to cloud and (occasionally) on-premise infrastructure
• Learn and share knowledge in a multi-disciplinary team

What are we looking for?

• Experience with modern web applications in JavaScript (ES 5/6) is a must-have
• Experience in creation/maintenance of APIs using Node.js is highly advantageous
• Experience in front-end development with React.js is highly advantageous
• Experience in automated testing using JavaScript testing frameworks/libraries such as Karma, Mocha, Chai and Sinon is highly advantageous.
• Experience with database management/usage (both relational and non-relational), and handling of data in different environments is highly advantageous.
• Experience in feature testing using a Selenium-based framework is a nice bonus.
• Experience in tooling processes for modern web applications using Webpack and Gulp is a nice bonus.
• Experience in using Docker containers, development of CI/CD pipelines, and deployment using cloud services such as AWS/PasSes/your own private servers is a nice bonus.
• Experience in the software development lifecycle in an Agile context is a plus point.
• Experience in Scrum is a plus point.
• Passion for creating products
• Keen sense of learning and self discovery
• Willingness and capability to impart knowledge
• High level of self awareness
• Ability to self manage
• Growth mindset
• Minimum 2 years experience (or equivalent level of skill/confidence) with modern web applications using JavaScript.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Responsibilities & Duties

Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

Follow-up on all outstanding incidents/cases

Logged all calls reported into the case management system.

Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

Generates management reports.

Provides assistance and guidance to junior colleagues.

Perform other duties as assigned

Minimum Years/Type of Experience:

Minimum 1 year of call center experience

Having good communication skills (speaking and writing)

Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

Staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm

Staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslog, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Staff Software Engineer, a highly motivated senior experienced individual contributor, responsible for innovative planning, designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior consultant who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops, LLM, Onprem models. Model QA. The role will also be required to lead implementations on key modules and mentor junior team members,

Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description:

MAINTENANCE & ENGINEERING

• Plan and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• Prioritise and carry out maintenance as requested by Departments on a daily basis to ensure the smooth running of all hotel departments.
• Motivate and develop the Engineering team to reach to their fullest potential.
• Ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
• Liaise and work closely with the MCST and FCC to ensure smoother operations and consistency in approach.
• Record meter readings and liaise with the Executive Assistant Manager regarding options to improve energy management and conservation.
• As a Fire Safety Manager, be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• Liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
• Ensure compliance with all legislation, including Health and Safety and Environmental.
• Liaise with the Executive Assistant Manager regarding use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• Ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• Liaise closely with all departments regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Research, recommend and liaise with the Executive Assistant Manager regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Executive Assistant Manager.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Give guidance to the effective operation of the WHS Committee.
• Ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• Attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
• Prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.
• Any other reasonable request within your range of competence as required by Management.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer (NodeJS and/or Golang)

Internal Code: A24012

What will you do?

• We develop the Smart Nation infrastructure and applications and facilitate collaboration with citizens and businesses to co-develop technologies.
• Join us as we support Singapore's vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.
• Our objective is to catapult our government infrastructure into the new digital era with faster time to market, operational agility, automated deployment and scalability.
• We are an agile development and operations house that is bold, agile and collaborative. The team is responsible for designing, prototyping, building and operating different products and services.
• As a Software Engineer (BackEnd), you will help to level up the team's competency with your valuable past experiences.
• Experiences of failure are just as important as those of success.
• You will drive, implement, deploy, maintain and operate products or key components of your products.
• You will work closely with different teams to deliver the best possible and impactful Solutions.
• If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us.
• Make a difference by taking up the key role and be part of the passionate and inspirational team.
• Ownership over feature design and implementation, with a focus on sound technical choices and maintainability. At times, this would be in collaboration with other software engineers.

What are we looking for?

• 3-5 years of relevant experience
• Proficient in at least one programming language, such as JavaScript/TypeScript, Golang, Java, Python, or C++
• Candidates with Nodejs or Golang experience are preferred
• Familiar with common Internet technologies, including but not limited to backend, database, MQ, caching, microservice architectures and/or cloud infrastructure.
• Contribute in technical discussions and solutioning sessions.
• Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects
• Autonomy to drive the direction of the product
• Chance to work on creating developer tooling systems from the ground up, from research all the way to implementation.
• Chance to work with different development teams while enabling them to be more productive at the same time
• Excellent teamwork and communication skills; communicating technically complex ideas to non-technical people effectively is a plus
• Having a growth mindset and willing to share knowledge to grow together with the team
• Enjoy making data driven decisions
• Understand that problems can be solved in different ways, sometimes not with engineering; understand how these solutions can and should be evaluated.
• Willing to learn and own fullstack
• Experience in frontend technologies (HTML, CSS and JS/TS) as well as any web framework (React, Angular, Vue)
• Experience in backend JavaScript (Node.js)/TypeScript or other backend frameworks
• Experience with automated testing
• Experience with deployments cloud infrastructure such as AWS, Azure, or Google Cloud

Would be a plus if you have:

• Experience in frontend technologies (HTML, CSS and JS/TS) as well as any web framework (React, Angular, Vue)
• Experience in backend JavaScript (Node.js)/TypeScript or other backend frameworks
• Experience with automated testing
• Experience with deployments cloud infrastructure such as AWS, Azure, or Google Cloud
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Aircraft Maintenance Engineering License with at least 5 years signing off in Singapore, CAAS licensed preferred and experience in performing aircraft heavy/line maintenance.
• Perform maintenance on customer aircraft in complying with Company
• Perform inspection, make adjustment and repair, replace components, and correct any malfunction or deficiency with and without power applied to the aircraft.
• Access and re-install aircraft components, which obstruct the performance of the assigned tasks.
• Perform basic mechanical and electrical removals and installation.
• Document work performed per quality procedure manual.
• Perform other tasks cleaning aircraft using approved materials, methods, and equipment, and loads and secures ballast and/or freight as required.
• Assist with fueling/ defueling aircraft as required.
• Assist Aircraft Technicians in troubleshooting and repairing of aircraft.
• Assist with repairs on components detached from the aircraft, for example, flaps, ailerons, elevators, rudders, doors, and leading edges.
• Work on aircraft as well as in component shops.
• Assist with complex repairs at on-site and off-site locations.