Total 69,115 maintenance manager job vacancies in Singapore

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Objectives of this role

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people

Responsibilities

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain weekly and monthly payroll for staff

Skills and qualifications

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours

Preferred qualifications

• Clear verbal communication skills
• Organization skills
• Ability to stand and walk for long periods of time
• Clear attention to detail
• Problem-solving skills
• Knowledge of current food and beverage trends

Job Description & Requirements

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description

Main Responsibilities

•Report to the Restaurant Manager or management staff appointed by the Company.

•Support and assist the Restaurant Manager in managing the restaurant.

•Deputize in the absence of the Managers.

•Supervise a team of service crew to ensure smooth restaurant operation.

•Handle cashiering duties and banking duties.

•Conduct interviews for new hires.

•Guide and train new/existing Service Crew.

•Constantly motivate and cultivate team spirit.

•Maintain the utmost service standards, discipline, and grooming among the service staff.

•Assist in the performance appraisals and confirmation of the crew.

•Conduct daily checklists.

•Continuously obtain customer feedback to ensure satisfaction.

•Attend to customer complaints, if any.

•Assist the Restaurant Manager in monitoring labour and F&B costing matters, including bi-monthly stock take.

•Adhere to the Company's standard operating procedures.

•Perform any other appropriate duties and responsibilities as assigned.

-strong knowledge of local code of practice

-ability to lead project team to achieve smooth completion of project

-plan and manage project schedules to ensue project completion

-manage site activities to ensure compliance with contract requirements etc.

-manage safety at site

-monitor project delivery of equipment etc

-attendance to site meetings with clients, auhtorites etc

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Summary:

We seek an experienced and dedicated Restaurant Manager to lead daily operations and ensure an outstanding guest experience. This role requires a strong leader with excellent organizational and communication skills to maintain the highest service standards, foster team development, and drive operational efficiency in alignment with company goals.

Key Responsibilities:

 - Oversee daily restaurant operations, including opening and closing procedures, staffing, and service standards.

 - Manage and support the restaurant team, including hiring, training, and scheduling staff to maintain a positive and efficient workplace.

 - Ensure exceptional guest service by addressing customer inquiries, concerns, and feedback promptly and professionally.

 - Work closely with the Operations Manager and GM to develop and implement policies, procedures, and promotional strategies.

 - Maintain inventory and supplies, monitor costs, and minimize waste while ensuring the quality and freshness of ingredients.

 - Ensure compliance with health, safety, and sanitation regulations, fostering a safe and welcoming environment.

工作職責：

• 負責店鋪的日常運營，確保運行順利。
• 監控庫存水平，進行補貨和商品陳列管理。
• 招募、培訓和管理店內員工，提升團隊士氣和工作效率。
• 確保高水平的顧客服務，解決顧客問題，提升顧客滿意度。
• 與顧客建立良好的關係，促進回頭客。
• 制定和實施銷售策略，以達成銷售目標。
• 管理店鋪預算，控制成本，確保盈利。

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Job Objectives

The Relationship Manager is responsible for active client management strategies and acquisition through networking, marketing activities and ongoing dialogue with a few key selected clients. He/ she is focused on building strategic relationships with these select clients.

He/ She provides product advisory on bespoke products that meet clients' needs. He/ she is the main point-of-contact for all client relationship matters. He/ she also conducts analysis and monitors his/ her clients to proactively manage any potential risks or issues.

The Relationship Manager possesses decorum in all his interactions with internal and external stakeholders. He/ she is a team player and takes responsibility for his/ her actions and can be held accountable to meet timelines. He/ she is able to network and build connections to drive new business opportunities. He/ she possesses poise and maturity in handling difficult client situations.

He/ she is driven and motivated to provide the best service possible to his/ her clients. He/ she is resourceful and results-oriented. He/ she understands the intricacies of working with global clients and is able to adjust communications and strategies to meet client expectations.

Job Responsibilities

i. Pre-Investment

• Create and establish interpersonal relationships with existing and potential investors

• Build on a strong referral network (Wealth Club)

ii. Investment

• Build up knowledge and expertise on market overview (real estate and finance), other industry practices and products; ZACD investment products

• Advise and promote our investment products/opportunities (Fund raising/AUM – Asset Under Management)

• Comply with the current regulatory standards

iii. Post-Investment

• Become trusted advisor to clients and strengthening their loyalty

• Regular updates to clients on their investments with ZACD and gather feedback

• Assist operations (Middle office) in client documentation

• Developing new business and partnership with clients

iv. Others

• Acquire new clients for ZACD Group

• Market and sell the full suite of products and services especially the funds to the high net worth clients of accredited investors

• High net worth with the focus on family business would be an advantage

• Develop and maintain client relationships by establish long term partnerships

• Be able to identify business opportunities

• Achieve collaborate and promote cooperation with other business areas e.g. SLP; to maximize business opportunities

• Achieve sustainable and consistent financial performance aligned to agreed KPIs

• Identify and capture cross-selling opportunities

• Proactively generate and develop prospects

• Identify any product, service, operational, or client coverage gaps, and take the lead in ensuring resolution

• Ensure all regulatory and legal requirements and standards are met

• Be compliant with internal policies processes, guidelines and best practices standards according to legal and compliance requirements and sales efficiency industry standards

• Fulfil required team responsibilities – Sales reporting, expenses, conference calls, and meetings

Job Requirements

• Minimum Diploma in Banking/ Financial services

• 2-5 years of experience in managing high net worth clients will be an added advantage

• Strong judgment and big-picture thinking on top of industry or functional expertise

• Possess a successful track record of developing, managing, and growing strong relationships with executive decision makers and influencers

• Takes charge of his/her personal development

• Demonstrates effectiveness in self-management

• Responsible for the overall implementation and completion of projects within scheduled time, cost and quality.
• Lead a team of professional and technical staff (engineers and coordinators) in planning and execution of day-to-day operations.
• Co-ordinate and liaise closely with subcontractor, supplier, client and relevant party.
• Identify and resolve issues and conflict within the project team.
• Work directly with stakeholders to ensure deliverables fall within the applicable scope and budget
• Report and escalate to management as needed.
• To ensure projects meet client’s quality standards and timely completion

PanCare Medical proudly introduces its forthcoming transitional care facility, catering to stable patients awaiting nursing home placement. Our central goal is to establish a nurturing temporary sanctuary for the elderly, fostering a sense of belonging and respect.

Our commitment extends to our devoted staff's well-being. We ensure optimal staffing and manageable workloads, prioritizing work-life equilibrium. Our vision is to cultivate a compassionate environment, empowering nurses and healthcare assistants to provide exceptional care to this esteemed population.

At our core, we offer a meticulously tailored program for seniors, guided by geriatricians, therapists, and social workers. We're equally dedicated to fostering strong family connections during this pivotal life phase. Join us in a role that exudes purpose and significance.

Job Description:

• Assist Head Nurse in daily Operations of TCF
• Ensure smooth daily operation flow and to assist in daily operations being assigned by the Head Nurse or Management
• Participate in continuos quality improvement process
• Monitor and maintain compliance with regulatory guidelines, facility policies, and best practices to ensure the delivery of safe and effective care
• Collaborate with different individuals including doctors, nurses, patients, families, support staff
• Provide ongoing education and training to nursing staff to keep them updated on the latest practices, procedures, and protocols
• Posses leadership skill in bringing the team to work towards the corporate's objectives
• Safeguard confidential files, records, and documents while upholding resident confidentiality
• Maintain productive working relationships within the Nursing Department and with internal and external stakeholders.
• Manage an inventory of ward equipment, ensuring regular maintenance.
• Provide support to the Head Nurse in facility management and act as a deputy in her absence.

Job Requirements and Qualifications:

• Registered with Singapore Nursing Board
• Possess a recognised Degree or Diploma in Nursing
• Valid Basic Cardiac Life Support (BCLS) certification
• Preference will be given to candidates with community nursing experience and a robust clinical background in Hospitals, Transitional Care Facilities, Nursing Homes, or Day Care Centres
• At least 3 years of clinical management experience
• Excellent communication, interpersonal, and problem-solving skills
• Familiarity with regulatory guidelines and compliance standards.
• Possess good interpersonal and communication skills, with positive work attitude and strong commitment towards service excellence
• Ability to work in a team and in a fast pace environment
• Willing to work shifts, on weekends and public holidays
• Proficient in the use of Microsoft Office applications

Position Summary:

Do you live for unforgettable guest experiences and have a knack for hospitality?

We're on the lookout for an energetic Front of House Manager to lead our guest-focused team at The Foundry, our flagship location and a vibrant collective impact hub. You'll be the driving force behind making every guest feel welcomed, valued, and delighted by our service.

If you share our values of purpose-driven work, community impact, and continuous improvement, show us your hospitality magic and champion a new breed of business that work first towards doing real good in real places, and having a real impact.

Key Responsibilities:

• Lead the front-of-house team to provide a warm, welcoming, and memorable experience for all guests.
• Recruit, train, and manage a dynamic front-of-house team, including servers, hosts, bartenders, and support staff.
• Set and maintain impeccable service standards, ensuring that guests receive prompt, attentive, and personalized service.
• Oversee the reservation system and seating arrangements to optimize table turnover and guest satisfaction.
• Foster clear and effective communication between front-of-house and back-of-house teams to ensure smooth operations.
• Handle guest inquiries, feedback, and concerns with professionalism and a commitment to resolving issues swiftly.
• Possess in-depth knowledge of the menu and beverage offerings, and train staff to provide informed recommendations to guests.
• Ensure consistency in food and beverage presentation and service quality.
• Create and manage staff schedules to meet operational needs and labor cost goals.
• Monitor inventory levels of front-of-house supplies, including glassware, linens, and service equipment.
• Ensure adherence to health and safety regulations, liquor laws, and restaurant policies.
• Collaborate with the culinary team to synchronize service with kitchen operations.
• Implement strategies to enhance guest satisfaction and maximize revenue through upselling and suggestive selling techniques.
• Oversee the planning and execution of special events, private dining, and catering operations.
• Continuously train and develop front-of-house staff to enhance their skills and elevate the guest experience.
• Skillfully manage POS systems, cashless devices, and delivery platform devices.
• Accurately tally sales and cash at the close of each day.

Requirements:

• Proven experience in front-of-house management or a related hospitality leadership role for a minimum of 3 – 5 years
• Strong knowledge of restaurant operations, including service standards, reservations, and guest relations.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale (POS) systems and restaurant management software.
• Knowledge of food and beverage offerings, wine service, and mixology.
• Leadership, coaching, and team-building abilities.

Desired Traits:

• Alignment with Bettr's Social Mission: Share our core values and commitment to using business as a force for good.
• A passion for hospitality and a genuine desire to create memorable guest experiences.
• Leadership that inspires excellence and teamwork among staff.
• Ability to handle high-pressure situations with grace and composure.
• Attention to detail and a commitment to maintaining a pristine front-of-house environment.
• Problem-solving skills and adaptability to address guest concerns effectively.

Soft Skills:

• Effective communication and collaboration with both staff and guests.
• Exceptional organizational and time management skills.
• Customer-focused mindset and a dedication to exceeding guest expectations.

Attitude:

• A commitment to delivering exceptional hospitality and guest satisfaction.
• Dedication to continuous improvement in service standards and guest experiences.
• Proactive, innovative, and forward-thinking in optimizing front-of-house operations.

Join our team and play a pivotal role in delivering extraordinary hospitality that leaves a lasting impression on our valued guests. Your leadership and commitment to excellence will be instrumental in elevating our establishment as a premier dining destination.

All applications will be treated confidentially. Please write in to [email protected] and tell us why you'd like to be a part of our merry crew.

We regret that only shortlisted candidates will be contacted.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Barista and Bettr Coffee Company, they offer world-class professional coffee education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through a Holistic Training Programme for marginalised women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2017 President’s Challenge Social Enterprise of the Year was awarded to The Bettr Group, and they were also recognised as a Best For The World (Community) organisation from 2016-2019. More at bettr.group

BETTR@WORK

We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.

Homie Innovation Pte.Ltd. We opearted since 2020. And our main businesses is doing the repair works and air cleaning ,and interior design...etc...

So we need the sales manager to let the company can get the bid project from the customer, like MCST, House Owner, shop house operator.....

We need the cadinates have at least 2 years working experience in Hotel managment or MCST management or shoping center management.

If you intersrted please send your resume to [email protected]

Job Description

Daily, weekly and monthly work planning and monitoring of all workshops operation.

To lead, manage and motivate a team of production workforce & highly productive workshops operations (both internal & sites depots)

Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.

Working together and assist the senior management and other division heads to strategize development and execution planning.

Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation

Any ad-hoc duties as assigned

Job Requirement

At least 2 years relevant working experience in a similar capacity..

Possesses driving license.

Experience in workshop management is essential.

Good interpersonal and communication skills, particularly attuned to working well with others.

Responsible, goal oriented and able to manage both direct and indirect staff.

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Benefits: AL, Medical Leave, Incentive

Requirement:

Integrity and responsibility

At least five years relevant experience in a similar capacity, especially speakeasy bar

Job Description

-Lead the team and manage team’s morale.

-Maintain safety and hygiene standards.

-Ensure guest satisfaction and handle guest complaints.

-Manage and coordinate to ensure smooth service performance.

-Manage any troubleshooting at outlet level and make decision at supervisory level.

-Coordinate with marketing executive for promotional event.

-Staff training of new/existing staff.

-Communicate with team through regular briefing about the standards and business requirements to be delivered.

We’re seeking an energetic and motivated Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

Responsibilities:

• Effectively managing, developing, and training the service desk team.
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Conducting and sharing results from service and operation performance reviews.
• Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset.
• Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
• Being aware of and managing the costs of running the service desks.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Taking accountability for service delivery performance, meeting customer expectations/SLAs, and driving future demand
• Providing accurate and regular reports to the management on performance of the service delivery
• Supervising desktop management teams (Local and Offshore) to facilitate continual improvements in the desktop environment.
• Collaborating with technical design teams to set standards for software, hardware, and security
• Making sure that anti-virus updates and patches are applied effectively and promptly.

Requirements and skills:

• The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team.
• An ability to balance and plan the short-term actions of the team.
• Knowledge and understanding of all relevant industry standards.
• Knowledge and understanding of best practices for service management.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders.
• An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.
• A complete understanding of the organization’s business.
• An ability to think critically about systems and to make adjustments consistently as needed.
• The ability to manage time effectively while setting the tone of the team through modelling and leadership.

• Develops a detailed project plan to monitor and track project progress.
• Leads and/or coordinates project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management.
• Communicates and tracks regularly on the status of project goals by ensuring project results meet requirements regarding quality, reliability, schedule, and cost.
• Monitors performance and recommends schedule changes, cost adjustments and resource additions.
• Provides direction and support to project team to ensure accomplishment of agreed upon goals, objectives, and deadlines.
• Assembles and coordinates project staff while managing resource availability and allocation.
• Reports on progress of project to all stakeholders by presenting reports defining project progress, problems and solutions.
• Successfully manages relationships with the client and all stakeholders. Establishes and maintains relationships with third parties/ vendors.
• Experience handling IT projects with multiple Singapore Government agencies is a key requirement.

Position Summary

As a Product Manager, you will be responsible for the Room Air Conditioning (RAC) and Commercial Air Conditioning (Single-splits, Multi-splits, VRF) product portfolio for Southeast Asia & Oceania. You will drive product strategy and innovation across the product portfolio through strong collaboration with key stakeholders in subsidiaries, along with Global Product Management, Product Planning, R&D, Regional Sales, Pre-Sales, Customer Service, Marketing, and Sales Planning teams.

We seek an experienced product enthusiast who thrives on ownership, proactivity, strong communication skills, and cross-functional teamwork. This high visibility role offers opportunities for growth within a fast-paced global company.

You will synthesize diverse ideas on strategy, and planning, build consensus, and execute next-generation product technologies and capabilities.

Roles & Responsibilities

· Champion the Air Conditioner product by executing the product vision and strategy

· Bring expertise and deep knowledge of market needs, identify unspoken pain points and problems

· Stay updated on industry standards and regulations and monitor market trends for sustainable innovation

· Constantly evaluate and enhance product strategy to increase sales and profitability

· Look at Profit and Loss analysis and profit improvement. Analyse financial performance, identify areas for improvement and develop strategies to enhance profitability

· Thoroughly research markets and competitors to understand implications and develop an action plan

· Lead ideation, solution creation, and value positioning by leveraging technical acumen

· Compare competitors’ products through benchmarking, analyzing specifications and pricing

· Drive Product Portfolio Management (PPM) and Product Road Map (PRM) through optimal product mix and pricing strategies for profitable growth

· Provide critical inputs to New Product Development (NDP) / New Product Introduction (NPI) programs during the preparation phase. Act as the liaison between local teams, the SEAO office in Singapore, and the Suwon office in South Korea for alignment to ensure successful product launches

· Develop and implement product launch plans for the Air Conditioner line-up in partnership with local country teams

· Provide product-related inputs for marketing collaterals such as manuals, catalogs, websites, white papers, etc.

· Enhance supply forecasting and product life cycle management processes in line with the product strategy

· Support day-to-day operations for product-related issues and proactively work with key stakeholders

Skills & Qualifications

· Bachelor degree in Business, Engineering or a related field

· 6+ years’ experience in product management / development in relevant industries

· Strong business acumen and commercial mindset to connect technology, product features and customer benefits

· Experience in international, multi-cultural / multi-layered, dynamic environment

· Ability to work effectively across internal and external organizations

· Agility and resilience to work and influence within Samsung matrix environment at a local, regional and global level

· Structured and strong in analytical skills

· Excellent verbal and written communication skills in English

· Occasional travel within Southeast Asia & Oceania and to Suwon office in South Korea