About The Role:

This role’s main scope is to oversee operational activities at every level of an organization. Their duties include scheduling of manpower resources, maintaining inventory and supply chain network. The operation manager needs to have understanding and knowledge of SCBA and ensure good HSE practice in the workplace. This position reports direct to Sales director.

Responsibilities:

· Inventory management and maintain good supply chain network

· Manpower management

· Basic maintenance and user training for SCBA

· Maintain HSE guideline in the workplace

1. Operations processes

Review and implement workflow to increase productivity and efficiency

2. Finance

Implement internal controls, purchasing procedures, supplier selection, and payment procedure

3. Marketing

Advertising and promotions

4. Human resource

Staff recruitment and training, staff benefits, roster, incentives

5. Will need to be onsite at client place

Job Purpose

What the job should do?

1. The role is to define the strategic framework for IWM, lead the planning process, coordinate business cases, funding requests, monitor business performance, management reporting etc. to support a high-performing business from a regional perspective
2. Key areas to be covered under this role:
   1. Regional scope to define the strategic framework for IWM
   2. Lead the planning process
   3. Coordinate business cases and funding requests
   4. Monitor business performance, and management reporting
   5. Initiate corrective actions and lead key projects
   6. Conduct governance and business forums
   7. Lead analytics and personalised offers/messaging

To whom or what it should be done

1. The role would be reporting to the Head of Group Islamic Wealth Management

How it supports the business

1. To ensure IWM targets achieved and highlights performance issues and actions required
2. To secure the required budgets and resources for GIWM
3. To ensure successful delivery of key projects and adherence to the governance process
4. To ensure good governance of the business unit

Job Description

• Strategy development

Formulate and implement Islamic Wealth management strategies in alignment with Shariah principles to meet organizational goals

• Business Management

Monitor and report on business performance, analyzing leading indicators and trends and initiating corrective actions where needed. Lead the planning, budgeting and business case process, helping to secure budget and resources

• Business Growth

Drive business expansion in the Islamic Wealth Management sector by identifying growth opportunities and establishing strategic partnerships. Leverage data and analytics for IWM use cases

• Business Governance

Manage governance requirements for the business unit including business forums, reporting, cost management and administrative matters. Lead on risk and compliance matters for GIWM

• Team Leadership

Build and lead a high performing team, fostering a culture of excellence, collaboration and commitment to Islamic Finance principles

Job Requirement

• Background in Wealth Management and business strategy would be advantageous. MBA would be an advantage but not essential
• 10-20 years experience in banking, wealth management and business strategy
• Banking and wealth management expertise
• Strategic vision
• Leadership skills
• Financial modelling skills
• Data and analytics competencies
• Project management and agile experience
• Risk and compliance awareness
• Strong presentation and communication skills
• Advanced user of Microsoft Powerpoint and Excel
• International experience would be a plus
• Ability to lead a decentralized team

We are operator of dessert cafe in F&B industry and looking for a highly-motivated, results-driven Marketing Manager who is passionate about F&B industry, with a keen interest in emerging trends and food movements that can take our cafe to the next level.

The person will be responsible for developing and executing marketing strategies that drive guest traffic, with the understanding of local market demographics and dining trends, while supporting outlets to develop and execute local store marketing tactics to increase brand loyalty, sales and traffic for locations.

This individual will partner with our operations team to identify local store marketing needs of our concept, and design and implement marketing plans for outlets.

The Marketing Manager must be highly indepedant, strong at project management, innovative and technologically savvy to develop brand-elevating and customer-relevant marketing strategies that drive profitable business growth which build loyalty and brand equity, as well as responsible for tracking, measuring and evaluating campaign results.

The person is also required to drive top tier F&B media and industry relationships, developing strategic partnerships and special events for impactful awareness to both industry and consumers. We are looking for someone who can lead our marketing activity!

RESPONSIBILITIES

• Develop and execute the marketing plan to activate outlets, coordinating and executing local store marketing tactics in partnership with managers
• Organize/liaise with organizers instore events to attract customers (cupsleeve events).
• Manage all Social Media and online platforms, including websites and others. SEO marketing skill is a big plus.
• Regularly create contents for social media uploads and increase followers on Instagram, Tiktok and others.
• Local store marketing plans will include community outreach, pursuing strategic local partnerships, executing local events, developing in-store collaterals and other marketing assets such as photography, to achieve sales and traffic targets for each outlets
• Take the lead on creating successful launch plans for new outlet openings if any
• Create and spot opportunities for key calendar/topical moments working with credible, brand-relevant partners that drive brand positioning and commercial objectives
• Working closely with the stafff to produce a dynamic, yet well-balanced calendar of quality, culturally relevant and ensure our events are inspiring and well attended
• Collaborate on a content strategy to amplify beyond the event attendees, to raise the profile the outlet
• Measure the effectiveness of individual local store marketing tactics and community partnerships to accurately determine top line sales impact and ROI
• Identifies and establishes distribution and marketing channels as well as database acquisition and maintenance that support or strengthen the outlet goals including top line sales, or access to new, high value loyalty members and customers
• Manage all social media platform accounts and regularly post information - Instagram, Tik Tok, Facebook etc.

EXPERIENCE

• More than 5 years of lifestyle/F&B marketing experience
• Strong project management, organization and time management skills
• Strong team player and highly driven for results
• Ability to manage multiple priorities in fast-paced environment, high attention to detail
• Has a solid understanding of emerging trends, food movements and immersive experiences
• Well connected with F&B media landscape and industry players

ENGIE Service Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

You will

• Secure new and retain existing contracts to ensure that revenue targets are met according to budget.
• Prospect, present and constantly build a pipe of potential customers requiring our IFM / FM service.
• Lead tender bids working closely with Operations, Procurement, Contracts teams from onset of tender preparation till timely submission of our tender proposal.
• Develop and sustain strong relationships with customers and all stakeholders.
• Conduct early engagement with targeted customers to understand their touch points, strategize the approach and design solutions before tender launch.
• Identify and build rapport with service partners to ensure good support.
• Sales and pipeline updates on a regular basis to management to adapt to market, regulatory and customer changes.
• Assess potential risks on each project and propose mitigation plan to management.
• Conduct market research to identify new opportunities.
• Keep abreast of IFM trend and market transformation.
• Develop and pitch ideas to present company offerings and negotiate business deals.
• Assist in timely renewal of certification as required by the relevant associations / industry.
• Adopt best practices and strategic goals to meet revenue objectives.
• Support team to plan, monitor, analyse and maintain project performance metrics to ensure deliveries and timely completion of task(s).
• Provide effective team and project leadership.
• Lead with integrity and establish a trusting, inclusive, and productive environment, while upholding organization policies and standards.
• Provide guidance to team members, including opportunities for coaching and development, to maximise work output and work quality.
• Work closely with the leadership team to meet company objectives through timely and regular reporting of project status, outcomes and deliverables.
• Compilation and interpretation of sales and other management reports
• Any other tasks as assigned.

Requirement:

• Bachelor’s Degree in related field(s).
• Business Development experience with good networks and experience in the sectors that ENGIE is active in.
• Ability to effectively penetrate new markets.
• Preferably to possess tender / bid management knowledge and experience.
• Technology and innovative solutions savvy with creativity to design and infuse solutions in proposals.
• Strategic thinker with a problem-solving aptitude.
• Excellent written, verbal communication skills with a flair in carrying out presentations.
• Strong negotiation skills.
• Decision-making, organisational, leadership skills and being a strong team player.
• Has a good safety mindset and displays good WSH behaviour.

Key responsibilities include, but are not limited to:

1. Assisting the restaurant manager (RM) working towards the restaurant's operating budget for the profitability of the restaurant.
2. Coordinate daily front of the house operations; daily briefing and overseeing kitchen members.
3. Respond efficiently and accurately to customers complaints and updating RM of such matter
4. Always ensure and maintain consistency of product quality presentation as set by Head Chef/RM/management.
5. Training and supervising service staff members to lead & motivate team to achieve sales target by upselling of beverage/food items and maintaining customer satisfaction.
6. To constantly brief all service staff members on promotions, updating/displaying of marketing collateral on time and be accountable for the profit and loss of the restaurant.
7. Assisting RM for accountability for planning strategies to ensure that business plan is delivered
8. Ensure cash handlers adhere to cash handling & banking procedures
9. Optimize labour productivity by translating forecast sales, transaction counts and average check into day-to-day scheduling (lead staff in the opening and closing of the outlet).
10. Manage monthly FOH inventory, weekly ordering and receiving (FSMS-monitoring forms are duly filled daily)
11. Ensure to comply with good hygiene and personal grooming standard, food safety, cleanliness and food presentation standard. At all times to be cautious, bear in mind and put in use for Risk Management Plan and FSMS (Food Safety Management System).
12. Must have good knowledge of the restaurant menus and their recipes. Always deliver the company brand promise and provide exceptional customer service.
13. To be aware of what competitors are doing and report to the RM.
14. All other ad-hoc duties as assigned that are relevant for the profitability of the restaurant.

Requirements

· Meticulous, keen attention to detail and creativity.

· 2 or more years’ experience working within the food industry- is a must.

· Capable of working in a fast-paced environment.

· Positive attitude and Good communication skills

· Solutions-oriented, results driven and problem-solver

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. The University counts associate faculty among its key assets towards realizing its vision and purpose.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Job

Associates Management (AM), a unit under Office of the Registrar, manages the appointments and onboarding of SUSS associate faculty. We also handle associated operational matters as well as facilitate engagement events. We believe that a motivated and engaged pool of associate faculty is crucial to our success.

You will be part of a team dedicated to providing proficient and professional management of operational matters and with particular attention to the aspects of engagement, relations, and people strategy.

Reports to a Senior Manager of Associates Management. Works closely with the team so that selected team members could be released at certain periods to work on the design and development of a new and robust IT system for Associates Management.

What You Will Be Doing

• Oversee the end-to-end management process of associate faculty (AF), including onboarding, deployment, contracts issuance, processing of fees payments and proper maintenance of SUSS AF records.
• Coordinate team-based responses to queries from AF and internal stakeholders professionally.
• Offer guidance to AF and internal stakeholders on matters concerning policies, procedures, conduct, contract, and payment on a timely basis.
• Seize opportunities to enhance workflows, procedures, and systems towards enabling effective and efficient management of AF.
• Generate AF-related reports or statistics and give attention to ensure services and deliverables are in compliance with relevant statutory requirements as well as meeting the audit requirements.
• Prepare and support scheduled audits conducted by both internal and external exercises.
• Communicate all relevant updates and organisational changes to key stakeholders, including AF community, in a proactive and timely fashion.
• Attend to any other ad-hoc duties assigned by Management or Department.

Job Requirements

• Bachelor’s Degree with minimally 5-8 years of relevant working experience.
• Experience in the education sector or HR, and/or Finance-related work is an added advantage.
• Excellent communication, inter-personal and presentation abilities.
• Meticulous with strong problem solving, analytical and critical thinking, and organisation and planning skills.
• Sharp learning aptitude, self-driven, and enjoys teamwork.
• Adaptive to changes and able to work well and multi-task in a fast-paced environment to deliver and meet various timelines.
• Proficient in MS office applications and data analytics.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Role Responsibilities

Job Summary

The role is to drive the strategic direction and develop an impactful agenda for vendor management across Supply Chain Management (SCM) globally in order to further enhance the competitive edge of the Bank.

Drive the overall SCM Vendor Management agenda to ensure a consistent and quality approach in Vendor Management across the Group. This includes defining the value proposition and obtaining Business buy-in for the scope and longer-term benefits of Vendor Management for Global Businesses/Functions. Embed and optimises a partnership framework with Vendors to increase service offering, improve capabilities & competitiveness, and improve performance.

Design, influence and execute the Supply Chain Sustainability operations for the Group. This includes embedding a consolidated Environmental, Social and Governance (ESG) approach and methodology for new suppliers and across the existing supply base. Working closely with internal and external stakeholders such as NGOs and technology vendors and leveraging the Vendor Management teams to embed the Bank’s Sustainability agenda across its supply chain.

Responsibilities

The role is to drive the strategic direction and develop an impactful agenda for Vendor Management globally including sustainability operations in order to further enhance the competitive edge of the Bank.

Strategy

Vendor Management

· Drive the overall SCM Vendor Management agenda to ensure a consistent and quality approach in Vendor Management across the Group. This includes defining and providing clarity on the scope and value proposition of Vendor Management within SCM and Global Business/Functions

· Lead and influence senior engagements with Business/ Functions for the buy-in of SCM Vendor Management Services including the appointment of Strategic Owners for key relationships

· Define and agree the approach and methodology for Vendor segmentation with Global Business/Functions Heads to drive effective the supplier performance and contract management

· Establish performance scorecards across a service/vendor type or at client/stakeholder level

· Define and align measurable SLAs and KPIs across a service/vendor type

· Establish and monitor gain share mechanisms and other forms of outcome-based and commercial arrangements

· Assist in developing and maintain the Vendor Management Standards

· Establish world-class vendor management process, implement appropriate measures of success and benchmarks, use market leading techniques e.g. A3 to optimise operations, and own the roadmap and implementation of supporting technology enablement

Sustainability Operations

· Lead the sustainability operations team in SCM to deliver high quality reporting with the necessary quality required to avoid claims of greenwashing and pass external assurance

· Assist the SCM MT to prioritise the full ESG agenda supported by practical implementation roadmap and that the strategy is outcome driven. Devise practical implementation options with clear outcomes, cost benefits analysis and reporting metrics

· Proactively engage with GCFO Sustainability and Net Zero teams to ensure alignment of reporting, processes, and adoption of technology solutions with a particular focus on leveraging client facing solutions and data sets

· Collaborate with Head Supply Chain Sustainability to devise systematic and measurable metrics so that the SCM MT and other key stakeholders have full visibility on SCM ESG progress and achievements

· Coordinate ESG process development efforts within SCM to ensure embedment of initiatives across relevant business processes as well as operations (including business travel, vendor strategies, contract management etc)

Stakeholder Management

· Support in communicating the value proposition of Supply Chain ESG/Sustainability in the Bank and promote the strategic positioning of the relevant initiatives within the Sustainability community of the Group

Cross Functional Engagement

· Maintains thought leading relationships with senior business stakeholders and senior key vendor service owners to ensure that service improvement opportunities are communicated effectively and consistently

· Work in a highly effective Supply Chain Management (SCM) team to deliver Vendor Management services that exceed stakeholder and client expectations

Processes

· Establish a world-class vendor management process, implement appropriate measures of success and benchmarks, use market leading techniques to optimise operations, and own the roadmap and implementation of the technology enablement

· Establish performance scorecards across a service/vendor type or at client/stakeholder level

· Devise systematic and measurable metrics so that SCM MT and the other key stakeholders have full visibility on SCM ESG progress and achievements

· Deliver a high level of data quality that can be relied on for external representations

People & Talent

People Management

· Leads the Vendor Management and Sustainability Operations team in the SCM CoE

· Set up teams to embed Vendor Management which include strategic development and performance measures into clusters/countries/ Hub

· Identifies and develops Talent

· Collaborates on objectives and aspirational growth opportunities

· Carries out performance assessments

· Ensures Mandatory Training completed

Risk Management

· Ensure that Reputational and Sustainability Risk is consistently managed as it relates to the Vendor Management process

· Define and align measurable and SLAs and KPIs across a service/vendor type

· Assist in developing and maintaining the Vendor Management Standards

· Lead the embedding on consolidated ESG scoring into Supplier evaluations

Governance

· Define and agree the approach and methodology for Vendor segmentation with Global Business/Functions Heads to drive effective the supplier performance and contract management

· Proactively engage with GCFO Sustainability and Net Zero teams to ensure alignment of ESG ambitions, strategy, and roadmap (including reporting, processes, and adoption of technology solutions)

· Ensure effective governance and controls for supplier risk management across the Bank, manage the Vendor and contract management framework globally

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

· Lead the Group/Country Stakeholder to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment *

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

· Key stakeholder interactions are Senior Global Business / Function Heads: MT-1

· SCM regional teams; Regional Heads, Regional Category Managers, Country sourcing managers, Risk and Governance Head and Risk and Governance Managers

· Working with Senior Business Leaders to manage the most significant third party relationships in the Bank

· Cross functional teams during Global Category Heads for to ensure alignment on the commercial category strategies. Other Key Stakeholders include but not limited to Risk Groups, Legal, Compliance, Tax and Finance

Other Responsibilities

· Embed Here for good and Group’s brand and values across the Group with a particular focus on sustainability goals & aspirations

Third Party Risk Management and Reporting

· As Vendor Management is a new capability, provide continual clarity across group, regions, and countries with respect to the roles and responsibilities of Contract Owners, Vendor Management teams and TPRM teams

· Maintain strong working relationship with Senior control group peers

· Ensure effective governance and controls for supplier risk management across the Bank, manage the Vendor and contract management framework globally

Contractual Nous

· Strong understanding of contract management process, and ability to coach others on best practices

· Influences the contractual negotiation with the strategic vendor to support big sourcing deals

· Ensure the right teams are set up to effectively manage contracts

Project Management

· Prioritise, own and project manage vendor management initiatives leveraging the wider support of the SCM community and stakeholder groups

· Develop, manage and own the project management infrastructure to ensure the Group adequately addresses any regulatory changes in relation to vendor management. This includes setting up the mechanisms such that prioritised initiatives are delivered as per agreed objectives and outcomes

Regulatory and Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

· Lead the Group/Country Stakeholder to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Our Ideal Candidate

· Academic/ Professional Qualifications

o Degree in Purchasing, Supply Chain Management, Economics or Business Administration

· Experience

o 3+ years working experience in Vendor Management with an additional 10 years working in Supply Chain Management roles

o Previous experience of working within the Financial Services Industry is an advantage

o Relevant experience in stakeholder management (i.e. practices, leadership, effectiveness)

· Specialised knowledge or skills required

o Able to use ERP systems such as SAP Ariba

o Good understanding of analytics and reporting tools

o Good working knowledge of contracts & familiar with legal agreements

o Advanced commercial knowledge in Vendor Management

o Advanced business management skills including stakeholder management, commercial judgment and process improvement

· Strong critical thinking and reasoning skills with ability to analyse quantitative and qualitative data and information to make informed decisions

· Excellent negotiating and persuasive skills, both in one-on-one and group situations

Role Specific Technical Competencies

· Supplier Performance Management

· Project Management

· Knowledge in ERP system (Ariba)

· Commercial Contract knowhow

· Communication skills

· Commercial Risk Management

· Contract Management

· Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About Us

The Centre of Excellence for Data, Digitalisation and Technology leads the transformation of the NTUC Social Enterprises by leveraging digital technologies to become more nimble, adaptable and innovative in today’s digital age. Our group of social enterprises aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NE Digital together with our group of social enterprises will enable and empower all in Singapore to live better and more meaningful lives through our transformation journey.

Job Description

The Head of PMO, Technology Risk and Demand Management owns the strategic and operational backbone of a fast-growing Digital & Technology organisation, mandated to drive a game-changing transformation. Closely working together with IT and business teams, the successful applicant will set up and execute fit-for-purpose project management and change management for complex and time-critical initiatives. Across the entire IT project portfolio, the successful applicant will also implement pragmatic steering mechanisms to ensure strategic alignment and effective Execution. The incumbent will be the organisation lead on technology risk matters to technology functions, as well resolving technology risk issues and manage and support regulatory compliance effort. He/she will ensure continuity and governance in Demand Management, ensuring best of decisions on build vs buy, hire vs outsourcing and strategic partner management. Embedded into the Center of Excellence for Strategy, Transformation, Governance, Risk and Compliance, the mandate also includes ownership for PM capability building across the organisation. The role encompasses both leadership and development of a talented and driven team as well as individual hands-on contribution.

Duties & Responsibilities:

• Drive critical transformation projects and initiatives, mainly within core IT domains: systems, end-user services, network, systems, infrastructure, cybersecurity
• Steer cross-functional teams, incl. both internal and external project members
• Interconnect project delivery with change management • Lead and develop a powerful team of project managers
• Establish and maintain project portfolio governance, including success metrics and effective monitoring and controlling
• Establish and maintain a culture of excellence, collaboration, and continuous improvement within PMO
• Develop and implement standardized project management methodologies, processes / tools and provide such a consistent framework to project managers to follow and utilize to plan, execute, and monitor their projects effectively and efficiently
• Define project governance frameworks, including project initiation, planning, execution, monitoring, closure, and change management
• Ensure adherence to project management best practices and industry standards.
• Collaborate with senior management and key stakeholders, including, among others, project sponsors, to understand business objectives and priorities
• Project Performance Monitoring, and Risk and Issue Management
• Function as a consultant/advisor on risk & control or regulatory matters to technology units, as well as working with them to resolve technology risk issues and manage and support regulatory compliance effort
• Ensure continuity and governance in Demand Management Framework and follow up on the 4 phases -Discovery, Planning, Execution and Steering- and their respective practices.
• Coordinate and facilitate the control self-assessment activities, including conducting independent control testing where necessary or reviewing appropriateness of control descriptions
• Support projects aimed at change management / risk mitigation, both in design and implementation phase, in alignment with other functions
• Maintain security and risk governance through risk governance review meetings directly with the project
• Provide support in risk mitigation actions, challenge relevant stakeholders in drafting quality remediation to ensure durable solutions, clear accountability, alignment with business priorities and projects
• Support management in having a clear status of implementation and remediation in their areas of responsibility and ensure that they regularly report about the status of implementation and risk mitigation

Requirements

Who we are looking for:

• Bachelor’s degree in Business, Finance, Economics, or other quantitative disciplines
• At least 10 years and above of industry experience
• Possess professional consulting firm or in-house strategy, change management and project management experience a plus
• Highly analytical and data savvy
• Corporate finance experience a plus
• Knowledge and experience of risk evaluation techniques and methodologies
• Strong understanding of FMCG business processes, governance, compliance, risk management and controls
• Ability to identify risks and assess adequacy of controls as well as recommending suitable control enhancements
• Good appreciation of cyber risk management strategies/controls in the industry
• Excellent communication, presentation, and interpersonal skills and able to manage stakeholders across multiple disciplines.
• Prior experience in delivering security awareness training within the organization
• Strong critical thinker with the vision to work both tactically and strategically
• High result orientation and future-oriented thinking; Ability to work under pressure to meet deadlines
• Strong team management skills, advanced cross-functional collaboration

The Senior/IT Manager is responsible and accountable for the smooth running of the organisation’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our company’s technology needs. The successful candidate will be appointed as the Data Protection Officer, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments.

Job Description

• Oversee and manage the technological infrastructure (networks and computer systems) in the organisation and plan the technology roadmap to ensure optimal performance
• Oversees IT infrastructure and IT security including data protection and cloud management in HQ and its group of hotels
• Review and negotiate hardware/software contracts/licensing issues including such renewals; collaborate with business partners or external vendors to troubleshoot, analyse and resolve critical technical issues as when necessary
• Strategize, plan, recommend and execute new digital or technology tools/projects to improve organisation processes and increase productivity
• Run, manage and report progress of projects independently with good quality management of time, scope and budget.
• Work with all level of staff within the organisation to troubleshoot and resolve IT related issues

Job Requirement

• Diploma or Degree in Information Technology/Computer Science
• Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry with 3 to 5 years of experience at management level
• Project management and execution skills
• Professional certification in cyber or network security related disciplines is advantageous.
• Good working knowledge of network hardware; routing protocols; firewalls administration; remote access; VPN; Microsoft 365, Netsuite; Opera and customised in house hotel management system
• Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties

In Chambers, our top priority is to provide the best ONE STOP professional services to our clients, both in the public and private sector. Ultimately Chambers success is due to her endless pursuit of excellent service.

Benefits

• Work-life balance
• Career Progression
• Medical benefits
• Dental benefits
• Training & Development
• Friendly working environment

Responsibilities:

• Manage and maintain commercial property sites as assigned
• Conduct regular checks and inspection on grounds to ensure property is well maintained
• Ensure building statutory requirements are complied
• Review and recommend replacement/improvement plans for managed sites
• Good Communication, technical, contractual, regulatory & administrative skills, report writing & oral presentation skills
• Supervise and manage a team of site staff
• Other job related and ad hoc duties as assigned

Requirements:

• Diploma/Degree in Facilities/Building/Estate Management or equivalent
• 3 to 5 years of relevant working experience
• Knowledge of Building Maintenance & Strata Management Act
• Demonstrated oral and written communications skills

Please remember to input the following information in your resume: -

1) Current salary
2) Expected salary
3) Reasons for leaving (Past and present employment)
4) Notice period
5) Position applied for in the email

Applications will be treated in strict confidential. Personal data collected will be used for recruitment purposes only.

Overview

Scent Senses is a wholesale distributor of internationally branded luxury products, As a company focused on ensuring the end-consumer has the best possible purchasing experience, we are seeking a General Manager of quality assurance, logistics and warehouse management, who can ensure all products that pass through our warehouses are rigorously checked for quality and authenticity, have appropriate goods-tracking mechanisms implemented upon them, and complete their logistic journey efficiently.

As a manager, your role will require deep technical expertise, and managerial experience.

Job Responsibilities

You will be expected to:

1. Design and implement the company’s goods tracking mechanism to ensure complete traceability from manufacturer to end consumer.

a. You will be expected to work with the ERP systems administrator to digitize this mechanism

2. Manage a team of quality assurance officers, whose functions include

a. Ensuring correct distributor codes are present on each product

b. Visually inspecting all merchandise to ensure there are no blemishes

c. Appropriately demarcating and returning merchandise which does not meet QC standards

3. Manage a team of warehouse operators, who carry out typical CG operations.

4. Ensure logistics process error rate of <0.05%, including customer complaints and internal QA checks.

Job Requirements

As a significant point of control for the essential functions of quality control and warehousing, you will be expected to have the following experience and/or knowledge in order to carry out your functions effectively:

1) Thorough knowledge of various industry standard packaging quality assurance checkpoints, including their methods of identification.

2) Experience managing a team of at least 25 in a quality assurance function.

3) Deep knowledge and experience of goods traceability mechanisms, especially with regards to implementation of these mechanisms downstream.

4) Knowledge and experience of warehouse operations with respect to CG, especially in handling, sanitation between QC and non-QC products, goods flow, product accounting, etc.

5) Knowledge and experience working with GS1 standards and matrix codes.

6) A minimum of 15 years of experience working directly in the quality assurance field within the luxury industry.

7) Qualifications in technical industries are highly preferred.

8) Knowledge and experience in Odoo 16 software usage, especially Inventory and Manufacturing module.

Misc.

1) You will be expected to work 5.5 days. Weekday working hours are 8:30am to 6pm, and Saturday working hours are 8:30am - 1pm.

2) Sick leave and Annual leave will be in line with MOM regulations.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Incident Management is part of the Response and Recovery whose aim is to respond to an incident in the manner that will reduce the impact and risk to the organization as much as possible. The Incident Manager will be required to take charge of Information Security events and incidents as they occur and co-ordinate and work collaboratively with colleagues across the business to resolution.

Responsibilities:

• Establish oversight of information security events and incidents and communicate analysis, containment and remediation efforts to all business partners.
• Incident response and recovery plans will be available to use and should be maintained by the team. Any issues that require management escalation will be expected to be completed in a timely manner including all appropriate information in relation to risk and action times.
• The Incident Manager will be expected to provide status updates and post-incident reports for executives and stakeholders in non-technical terms encompassing risk, impact, likelihood, containment and remediation activities and threat actors.
• Risk management including briefing and recommending actions to executive leadership within Global Information Security and other business partners on events and incidents
• The incident manager will be part of a global 24/7 rotation and there is a requirement to work 8-10 weekends per year on an on-call basis as a primary contact and 8-10 weekends as a secondary contact. There will also be a requirement to cover the majority of US holidays.
• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Skills:

• Proven experience handling Information Security related events and incidents
• Experience in an operations focused role with an emphasis on incident response
• Demonstrable experience in the coordination of containment activities related to cyber security incidents
• Familiarity with security vulnerabilities exploits and APT tools, techniques and procedures
• Familiarity with network security vulnerabilities, exploits, malware and digital forensics desirable
• An excellent communicator who can adapt to their audience
• Decisive and can make difficult decisions in what can be a high pressure environment
• Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results
• Able to handle multiple competing priorities in a fast-paced environment and take action without causing an undue delay
• Supportive and can work well as part of a team as well as independently
• Ability to remain calm under pressure
• Ability to work in a strong team-orientated environment with a sense of urgency and resilience
• Must be able to think outside the box and develop solutions to accomplish seemingly impossible tasks whilst remaining risk and objective focused

The Leasing Manager is responsible for formulating and implementing effective marketing strategies to maximize rental and occupancy for assigned properties, with a focus on self-storage spaces. The role involves sourcing and developing new clientele, establishing business and pricing models, conducting market research, securing new tenants, and maintaining positive relationships with existing tenants. The Leasing and Marketing Manager plays a key role in optimizing space take-up and ensuring revenue growth for the company.

• Formulate and implement effective marketing strategies to maximize rental and occupancy for assigned properties and self-storage spaces.
• Source, develop, and establish new clientele for self-storage through various channels, including business contacts from the parent group, networking with industry users, and engaging with local communities.
• Develop business, pricing, and engagement models for various clientele.
• Monitor self-storage space take-up, understand client requirements, and suggest product changes to enhance business lines.
• Conduct market research to understand industry needs and maintain up-to-date market benchmarks for industrial properties and self-storage spaces.
• Integrate findings into the Annual Marketing Plan, subject to regular review
• Source and manage leasing pipelines to improve lead conversion for industrial space.
• Increase property occupancy by collaborating with real estate professionals, local newspapers, and other media.
• Undertake any ad-hoc tasks assigned from time to time.

We are seeking a candidate with a bachelor's degree in Marketing, Business Administration, Real Estate, or a related field, coupled with proven experience in leasing and marketing, preferably within the real estate industry. The ideal candidate will have a successful track record in developing and implementing effective marketing strategies, clientele development for self-storage spaces, and creating business and pricing models. Strong market research skills, the ability to secure new tenants, and excellent interpersonal and communication skills are essential.

If you possess these qualifications, we encourage you to apply.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23699
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

Nityo Infotech is looking for a Systems Management Manager. This is a 1 year contract with Nityo, with the opportunity to renew/convert to perm directly with client.

The roles and responsibilities are as follows:

a. Manage projects that have transits to warranty / maintenance phase. Work with the vendors, users and relevant parties to ensure systems in warranty or maintenance phase are functioning and performing to specifications. In event of system failure or non-performance to specification, the candidate shall work with the vendors to recover or reinstate the system to its operational states or functionalities in the shortest possible time.

b. Manage in-service systems to ensure each system’s availability is met to support the User operations.

c. Ensure systems are performing in accordance with their system requirements and specifications. Conduct performance review on systems on a regular basis.

d. Together with Operation & Support (O&S) vendors and OEMs, to conduct system faults and defect investigations and manage the rectification process to reinstate the system to its operational condition.

e. Manage maintenance contracts with the relevant vendors to ensure prompt deliveries of services / products and address renewals of contracts and payments to the vendors, as well as to ensure the availability of funds for such payments.

f. Manage system modifications and upgrades through project implementation. Work closely with Users to justify for system modifications / upgrades and assist to seek the necessary approvals from higher management.

g. To support and carry out relevant tasks to ensure operational systems are in compliance with latest ICT related policies. (E.g. Security Audits, IM8 policy compliance matters etc.);

h. Undertake other responsibilities, tasks, projects as assigned by the HTX Management.

The candidate shall meet the following criteria:

1. The candidate shall preferably possess good Project Management and Systems Management skills and knowledge; and understand the concept of System life cycle.

2. The candidate shall preferably have previous experience in maintaining operational systems.

3. The candidate shall preferably be a Certified Project Management Professional (PMP) and IT Infrastructure Library (ITIL) or equivalent practitioner Project Management and System Management experiences.

4. The candidate shall preferably have a sound understanding of and the ability to set up and operate ICT infra, including but not limited to the following:

· Network and Communications Infrastructure;

· Computing and Cloud Infrastructure; and

· Data Centre Management

Working location: Novena area

(1) Experienced in F&B operations for at least 2 years;

(2) Independent with initiative;

(3) Maintain daily and monthly reports of outlets;

(4) Preparation of profit / loss statements;

(5) Purchasing of materials if required;

(6) Sourcing for clients to rent stalls;

(7) Daily operations of outlets.

1. Financial Management, ePR, Budgeting for IT Operations

• Managing the Financial Budget and monthly spend for Operations team – AMC, Infra, Security, Monitoring, etc.

• Checking of current spend, validation of budget ask and approved budget amount.

• End to end support for Ops team in entire ePR process. Average items of over 200+ ePR raised per year.

• Coordinate Budget process for Ops team – CAPEX & OPEX

2. Project Bolt Decomm Financial Management

• Main commercial support PIC in Decomm Project team

• Manage the Decomm application financial budgeting, forecast and tracking against target

• Support Partnership and Contract GM and Head of SE/Ops in managing the contract renewal process of all AMC items

• Manage the Planview Decomm Dashboard to provide updated financials against target set that will be used for monthly Project Bolt discussions

3. Planview Phase 2

• Support PMO team with Planview ServiceNow / Jira integration phase of project

• Coordinate meetings / workshops, capture meeting minutes and upload to ProjectPlace

• Follow up with business / key stakeholders on data requirements and upload to ProjectPlace

Requirements:

• Min Bachelor Degree in any discipline ( Finance or Budget Management experience will be advantageous )
• Diploma in any relevant discipline with prior Finance Management

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Project Manager

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• Perform daily operation tasks (including Kitchen Operations)
• Manage a team of Full time and Part time crew members in your assigned restaurant (including recruitment)
• Assist in Training and Development for new hires in terms of kitchen, counter and dining operations for business growth
• In-charge of stock check & ordering, confirm the condition of all delivery items are within specifications, and ensure proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Department cash-handling policies
• Provide service excellence to our customers and able to handle complaints, performing service recovery and giving recognition to staff based on customer compliments
• Oversee that all equipment of the entire restaurant are fully-functioning, taking initiative for simple repair works where necessary
• Undertake any operation related duties as assigned by the Restaurant General Manager or Area Managers

Job Requirement

• 1 year full time experience in F&B industry,
• Willing to work shift and weekends/Public Holidays
• At least 2 years of supervisory work experience in any QSR (Quick Service Restaurants)
• Proficient in spoken and/or written English

Interested applicants please click Apply Now.

Job Description:

• Strategize and design roadmap to grow and future-proof the membership programme, from revenue generation and data management to marketing technology and member experience.
• Develop marketing automation journeys and create personalized email content on Salesforce Marketing Cloud (SFMC), perform database segmentation and run regular A/B tests to drive engagement and return stays.
• Analyse performance of membership growth and engagement, marketing automation and email campaign performance using Salesforce Marketing Cloud (SFMC), Google Analytics, Looker Studio and email deliverability tools.
• Plan and execute multi-market initiatives, both digital and offline, to acquire and engage members.
• Provide governance and training to internal stakeholders, where necessary, on the membership programme.

Job Requirements:

• Ability to thrive in a fast-paced, dynamic environment, while being detail-oriented
• Minimum 4-6 years of work experience in email marketing/marketing automation and/or loyalty programme management
• Strong copywriting skills
• Strong analytical skills
• Hands-on experience with Salesforce Marketing Cloud (SFMC) will be advantageous

JOB SUMMARY

Serves as the Manager on Duty to oversees all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs. Ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the Lounge service, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading VIP Team and Guest Services Teams

• Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
• Monitor guest relations personnel to ensure Elite member consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite, Cobalt and redemption stay members on a daily basis.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Inspects all VIP/Elite Member rooms prior to arrive and greet VIP/Elite Member guest personally.
• Encourages and building mutual trust, respect, and cooperation among team members. Liaise with other departments and necessary outside contracts to ensure excellent service delivery.
• Oversee maintenance of efficient repeat guest history system
• Preparing of welcome letter for VIP/Elite Member guest, schedule and attend regular VIP/Elite Member gues cocktail parties etc
• Handle guest complaints and refer them as necessary, follows up on corrective action
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Providing Exceptional Elite, Cobalt and redemption stay members Service and Property Operations Support

• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.
• Sets a positive example for guest relations.
• Helps employees to provide excellent customer service.
• Assists in coaching and providing feedback to associates.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to Elite, Cobalt and redemption stay members as requested.
• Interacts with Elite, Cobalt and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Monitors security of public areas of the hotel.
• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.
• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Ensures compliance with all policies, standards and procedures.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Understands and complies with loss prevention policies and procedures.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to guests as requested.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Records guest issues in the guest response tracking system.
• Reviews comment cards and guest satisfaction results with employees.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Marriott Loyalty Program

• Partners with Loyalty Head Connector to guide other team members on Marriott’s Bonvoy Loyalty Program.
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.
• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.
• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Participates as needed in the investigation of employee and guest accidents.
• Performs Front Desk duties in high demand times.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Detail Orientation - The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.
• General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Support the development of the programme:

• Apply structured methodology when working with the team and stakeholders to analyse patterns, behaviour, systemic structures and deepen understanding of the challenges faced
• Through a structured approach, need to learn and/or understand concepts and match concepts to current state operating models, prioritise and recommend areas for change
• Have a strong overview of what these needs are by having an effective structure and process in that will tie in with the workstreams
• Able to propose, a coherent plan that can address challenges by e.g., translating care models onto specific areas of need

Programme Evaluation

• Conduct evaluation and review of programme and projects. This includes conducting data analysis and research.
• Working with the Leaders on the phases of change to the new model of care.
• Managing both the dependencies and the interfaces between projects that can span across different stakeholders in the primary care sector.
• Managing risks to the programme's successful outcomes including but not limited to grants processing, liaising with Divisions to ensure proper controls are put in place for fund administration.
• Initiating necessary actions and additional interventions whenever gaps in the programme are identified or where issues arise.
• Reporting the progress of the programme at regular intervals.

Job Requirements

• Degree holder in any discipline with minimum 7 years of relevant working experience (Experience in healthcare industry is a plus but not a must)
• Trained in systems thinking and experience in implementing and facilitating change would be an added advantage
• Possess strong organizational skills, critical thinking, apply an analytical and structured approach toward problem-solving
• Highly driven, self-motivated, resilient and tenacious
• able to thrive under pressure in a fast-paced, rapidly changing environment
• Experience with basic grant management and financial skills to oversee programme budget and evaluation

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Programme Manager

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

The Restaurant Manager oversees and leads all activities within the assigned property to the highest level. He or she will be responsible for leading and directing the restaurant operations to ensure that the guest experience, food and beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation.

The job responsibilities include the following:

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Requirements:

The candidate should possess the following:

• Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 4 years of related and managerial experience.
• Pre-opening experience for Food and Beverage outlets across various concepts and operations and possess banquet operations experience.
• Experience in menu planning and menu engineering.
• Excellent spoken and written English.
• Strong interpersonal skills and communication skills, and experience in managing large complex teams.
• Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge.
• Confident and meticulous.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.

Brief overview

DM is an independent financial services company headquartered in Ireland with offices in Singapore, Netherlands, the UK and Cayman Islands. We provide specialised accounting services to investment vehicles which have combined asset values of approximately US$700bn. Our range of clients, complexity of client investments, specialisation in multiple GAAPs, depth of expertise and technical knowledge means that we have unparalleled expertise in fund financial reporting, accounting and compliance services.

Formed in Ireland in 2007, DM has continued to grow significantly and now employs over 200 staff globally. Our core service lines include:

• Financial reporting
• Specialised management accounting services
• Taxation compliance services
• Corporate secretarial services
• Insolvency and forensic investigation services

In mid-2021 growth investor Synova invested in the business to partner with the DM team for the next stage of our development. We are now at a hugely exciting juncture with significant global expansion plans. If you are up for the challenge - and would like to be part of a team who believe in doing more for clients - we are now welcoming applications from ACA/ACCA/CPA professionals to join our Management Accounts team based at our office in Singapore.

The role of Manager, Management Accounts requires financial, analytical and management skills to support the senior team with client deliverables, growing the client base, expanding the range of services and developing the team to assist in quality service delivery. The role requires the Manager to create long-term, trusting relationships with assigned clients, develop new business from existing clients and actively seek new revenue opportunities.

What you will be doing….

• Leading, owning, managing and growing your own client portfolio and operating as the lead point of contact for any all matters specific to your accounts
• Building and maintaining strong, long-lasting client relationships. Ongoing management of these relationships to ensure timely and accurate preparation and completion of agreed deliverables
• Working with senior management to develop services to fulfill client requirements
• Supervising, coaching and motivating team members ensuring skills are developed to support client engagements
• Researching, interpreting, communicating and presenting financial information to clients in a timely fashion
• Driving business development activities for the Management Accounts function in the Asia marketplace. This will include researching the market to assess emerging trends and service requirements, fostering positive client relationships, attending client events, identifying opportunities, generating leads and assisting with service delivery.
• Responsibility for the professional development of team members
• Preparing of ad hoc reports as required
• Due to our expanding global client base, opportunities for international travel may also be available

What will you need….

• ACA/ACCA/CPA qualified with strong technical knowledge of multiple accounting standards
• 4 years + experience in working in financial services fund environment (Top 10 experience a plus)
• Technical expertise, attention to detail and a practical mindset
• Ability to prioritise and work to tight deadlines to ensure compliance requirements are met
• Capacity to build relationships with and influence colleagues and business partners
• Confident communicator with an ability to provide clear and succinct verbal and written updates
• Advanced strategy, problem solving, interpersonal and communication skills
• Excellent organisational skills
• Proficiency in Microsoft Office 365
• Demonstrable experience of coaching and developing a team
• Ability to take ownership of own professional development

What we are looking for…

• Willingness to work in a collaborative, client focused team environment
• Ethics and integrity when dealing with clients and colleagues
• Highly motivated to perform and develop
• Accuracy and accountability
• Work of the highest quality and technical competence

What you can expect…

• Attractive compensation package
• Competitive salary
• Healthcare
• Flexible working environment
• Flexible holiday arrangements
• Training, as required, in all aspects of our business
• Professional career development and opportunities
• The opportunity to work with large, well known clients including listed entities
• Challenging client based/deadline driven environment but balanced with a support driven team and company ethos

ARE YOU READY TO DO MORE?

Senior Executive / Assistant Manager (Learning Programmes Management)

(1- year contract)

What the role is

CAAS is seeking a passionate individual who is experienced in Capability Development function to join our team. You will play an important role in supporting learning programmes and initiatives that grow professionalism, capability and performance of CAAS colleagues.

What you will be working on

Your key responsibilities include, but not limited to:

• Implement and manage learning programs and initiatives to address the organization's skill development and training needs, including coordinating registration, scheduling, logistics

• Coordinate with subject matter experts to provide training content, curriculum, and materials for various learning programs including sharing and briefing sessions

• Review training materials for coherency and relevancy to established organisational learning objectives

• Provide guidance and support to learners and learning partners to ensure smooth and high-quality training delivery standards

• Ensure timely accurate record updating in HR training system for analysis of training data and generate reports to track training participation, effectiveness, and return on investment (ROI) for learning initiatives

• Provide feedback and suggestions on process improvement in the capability development function for efficiency and effectiveness.

What we are looking for

• At least 2-3 years of experience in Human Resource, Organisational Development, or a related field, preferably with some prior experience in learning / capability development

• Excellent communication and interpersonal skills, with the ability to build strong relationships at all levels across CAAS

• Ability to work independently, take initiative in delivering assigned tasks with accountability.

Note: Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 1-year employment contract.

Residence Manager, Property Management

To ensure the efficient and smooth operation of all matters relating to maintenance and management of the properties.

Responsible for preserving the good condition of the infrastructure that they are safe and well maintained and functioning.

Responsibilities

· Fully responsible for the day-to-day operation of the building, ensuring all facilities are always fully operational.

· Schedule, coordinate and supervise all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.

· Plan, co-ordinate and facilitate council meetings and Annual General meetings.

· Manage and supervise all maintenance and administrative staff assigned to the complex/building.

· Manage and review all vendor contracts, agreements and insurance before their expiry and recommend renewal or call for quotation/ tender

· Ensure all contract works/ routine servicing is carried out accordingly as specified in their contract’s agreement.

· Maintain continuous contact and communication with vendor contractors, clients and staff.

Requirements

· 5 years’ experience in managing condominium / building preferably with high end residences

· Diploma/Degree in Estate Management, Facilities / Hospitality / Business preferably familiarity with BMSMA

· Strong communication and negotiation skills

· Exhibit organizational and leadership skills

· Well organize and able to optimize cost, space and equipment while working within the budgeted operational costs

· Able to handle pressure, multiple tasks, prioritize and manage time effectively

· Able to handle all levels of people with a customer service-oriented mindset