Total 763 marketing executive job vacancies in d25 kranji woodgrove woodlands

Industry: Hotel

Job Title: Front Desk Executive / Customer Service

Location:Bendemeer

Working hours: 6 Days Work Week - 3 rotating shifts (7 AM-3 PM, 3 PM -11 PM, 11 PM -7 AM)

or Permanent Night Shift (11 PM-7 AM)

Basic Salary: Up to $2,800

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift

WONG MENG KANG

Superform Consulting Pte Ltd

R1988500/15C7536

Responsibilities

• Help develop creative briefs and guide creative direction to meet objectives for all advertising and public-­facing communications, including print, digital, and video assets
• Conceptualize and execute on multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels
• Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support
• Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
• Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
• Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets

Required skills and qualifications

• Proven success in developing marketing plans and campaigns
• Excellent written and verbal communication skills
• Strong project management, multitasking, and decision-making skills
• Metrics-driven marketing mind with eye for creativity

We are seeking an organized and detail-oriented Sales Admin Executive to support our sales team. As a Sales Admin Executive, you’ll handle administrative tasks, maintain sales records, and provide essential assistance to ensure smooth sales operations. If you thrive in a fast-paced environment and have a solid understanding of sales administration procedures and customer relationship management, we’d love to hear from you!

Administration

• Tender documentations
• Quotations

Communications

• Communicate with customers to collect missing information or queries
• Assist internal sales team in administrative works

Customer Service

• Assist in customer service support as and when required.

Requirements:

• Minimum 2 years relevant working experience
• Good communication skills
• MS office 365

Job Description

1. Develop and execute creative campaigns and compile into a weekly content calendar to review schedule aligned with brand objectives

2. Collaborate with internal teams (e.g., product developer/buyer/marketing) on relevant promotional content to be posted on vast social media channels

3. Events planning, incuding but not limited to venue sourcing for popup booths and/or collaborating with businesses and partners in partaking marketing collaborations together.

4. Manage day-to-day activities on all social media platforms, including posting content, responding to comments, and engaging with followers. These activities should be tracked for analysis purposes.

5. Any other adhoc duties requested by direct supervisor.

Requirements

• Diploma in Marketing, Business, Communications or equivalent
• Min 2 years of relevant working experience in marketing communications
• Experience in beauty and/or FMCG industry will be preferred
• Possess excellent communication & interpersonal skills
• Ability to report directly to management
• Ability to prioritize tasks according to business needs

Job Highlights

· Leave, Medical and Dental Benefits

· Work Life Balance Working Culture

· Attractive Salary Package

Responsibilities

• Handle Full Sets Account
• Generate invoices, handle receipts and payments.
• Help maintain accurate financial invoices in the accounting system.
• Checking, Posting of AR Invoices and Chasing Payment from Client
• Checking, Posting of AP Invoices and Prepare Payment to Supplier
• Manage Cashflow
• Prepare WIP and Budget for Project
• Monthly Payroll Submission
• Monthly Close Account
• Monthly Bank Reconciliation
• Quarterly Prepare, Checking and Submit GST Report
• Quarterly billing LMC for Rental Fee
• Yearly Audit Preparation
• Process monthly miscellaneous claims (if any)
• Support in updating inventory into the accounting system and bookkeeping matters.
• Serve as a support in both administrative and finance departments task
• Prepare and edit documents, presentations, and reports for internal and external distribution.
• Data management and organize filing systems, both physical and digital, ensuring easy access to important documents and information
• Undertake any other ad-hoc tasks and responsibilities assigned.

Requirements

• Degree holder and above in any Business or Account related studies
• 1-2 Year working experience in accounting role
• Proficiency in Microsoft Office.
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines.
• Strong communication skills, both written and verbal, with a professional and courteous demeanour.
• Able to maintain high level of discretion, integrity, and confidentiality.
• Ability to work independently with minimal supervision and as part of a team.
• Flexibility and adaptability to changing priorities and demands.
• Attention to detail and accuracy in all tasks and communications.
• Strong problem-solving skills and resourcefulness.
• Positive attitude and willingness to go above and beyond to support the executive and the organization's goals.

▪ Full set of Accounts by using MYOB Accounting Software

▪ Monthly Account Closing, Monthly Bank Reconciliation for SGD Accounts, Accounts Payable, Accounts Receivable, Invoicing & Deliveries

▪ Inventory Management, Fixed Assets Management

▪ Daily Admin duties, Secretarial duties, Online Air Ticket Purchasing and Hotel Booking

▪ HR duties, Payroll, Monthly CPF calculation and Salary, Monthly Sales Commission Calculation, lading Staffs Claims and Reimbursement, Petty Cash

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groups

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

- Provide administrative support to the rental department, including processing rental agreements, invoices, and rental returns.
- Coordinate equipment bookings, schedules, and logistics for delivery and collection.
- Maintain accurate records of equipment availability, maintenance schedules, and customer interactions.
- Assist in managing inventory levels and tracking equipment utilization.
- Handle customer inquiries, requests, and complaints related to equipment rentals.
- Prepare reports on rental operations, equipment status, and financial performance.
- Collaborate with the sales team to promote rental services and support business development efforts.
- Ensure compliance with company policies, safety regulations, and contractual obligations.

Requirements:

- Diploma in Construction Management, Engineering, Business Administration, or related field.
- Minimum of 1-2 years of experience in rental operations of construction machinery or similar role within the construction industry.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong organizational skills with attention to detail and accuracy.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
- Ability to prioritize tasks, manage time efficiently, and work both independently and as part of a team.
- Knowledge of construction machinery, equipment specifications, and rental processes.

Job Description:

We are seeking a motivated and dynamic Business Development Executive to join our team in Singapore. In this role, you will be responsible for driving business growth, building strong client relationships, and identifying new market opportunities. If you have a passion for sales, excellent communication skills, and a deep understanding of the design and construction industry, we want to hear from you!

Key Responsibilities:

• Identify and pursue new business opportunities to achieve sales targets and expand the client base.
• Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Conduct market research to identify potential clients and industry trends.
• Prepare and present proposals, quotations, and contracts to clients.
• Collaborate with the design and project teams to ensure client satisfaction and successful project delivery.
• Attend industry events, exhibitions, and networking opportunities to promote Divine Space Construction.
• Monitor and report on sales performance and market feedback.

Requirements:

• Proven experience in business development, sales, or a related role within the design and construction industry.
• Strong understanding of design and build processes and market dynamics.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Self-motivated, results-driven, and able to work independently.
• Relevant qualifications in Business, Marketing, Construction Management, or a related field.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.

Job Description:

We are seeking a motivated and dynamic Business Development Executive to join our team in Singapore. In this role, you will be responsible for driving business growth, building strong client relationships, and identifying new market opportunities. If you have a passion for sales, excellent communication skills, and a deep understanding of the design and construction industry, we want to hear from you!

Key Responsibilities:

• Identify and pursue new business opportunities to achieve sales targets and expand the client base.
• Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Conduct market research to identify potential clients and industry trends.
• Prepare and present proposals, quotations, and contracts to clients.
• Collaborate with the design and project teams to ensure client satisfaction and successful project delivery.
• Attend industry events, exhibitions, and networking opportunities to promote Divine Space Construction.
• Monitor and report on sales performance and market feedback.

Requirements:

• Proven experience in business development, sales, or a related role within the design and construction industry.
• Strong understanding of design and build processes and market dynamics.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Self-motivated, results-driven, and able to work independently.
• Relevant qualifications in Business, Marketing, Construction Management, or a related field.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.

Job Description:

We are seeking a motivated and dynamic Business Development Executive to join our team in Singapore. In this role, you will be responsible for driving business growth, building strong client relationships, and identifying new market opportunities. If you have a passion for sales, excellent communication skills, and a deep understanding of the design and construction industry, we want to hear from you!

Key Responsibilities:

• Identify and pursue new business opportunities to achieve sales targets and expand the client base.
• Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Conduct market research to identify potential clients and industry trends.
• Prepare and present proposals, quotations, and contracts to clients.
• Collaborate with the design and project teams to ensure client satisfaction and successful project delivery.
• Attend industry events, exhibitions, and networking opportunities to promote Divine Space Construction.
• Monitor and report on sales performance and market feedback.

Requirements:

• Proven experience in business development, sales, or a related role within the design and construction industry.
• Strong understanding of design and build processes and market dynamics.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Self-motivated, results-driven, and able to work independently.
• Relevant qualifications in Business, Marketing, Construction Management, or a related field.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in F&B industry

·· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Key Responsibilities include:

• Prepare full set monthly management accounts and related schedules timely
• Prepare monthly and quarterly reports, quarterly GST reporting, various reports and government surveys.
• Billing processing, intercompany transactions
• Project cost tracking and perform account analysis
• Cash flow management
• Liaise with auditors, tax agent, company secretary, and bankers
• Ensure compliance with Company Policies, Processes, and Procedures
• Participation in ERP implementations.
• Any ad-hoc duties as assigned

Qualifications and Job Requirements:

• Min Bachelor’s degree in Finance/Accounting and above
• Good knowledge of Singapore Financial Reporting Standards, corporate tax, and GST rules.
• Minimum 3-5 years of relevant work experience in a similar role/responsibilities.
• A self-starter who is able to plan, organize and take initiative to meet job objectives and tight deadlines independently
• Self-motivated, resourceful, hands-on, multi-task, meticulous and analytical skills
• Can-do attitude, driven and passionate about work
• Open and positive mindset for job rotation
• Good communication and interpersonal skills
• Experience with MYOB
• Initial years of external audit experiences preferred.
• 3 – 5 years full sets accounting experiences.
• Prior year audit experience are welcome to apply.

• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
• Support marketing executives in organizing various projects
• Conduct market research and analyze consumer rating reports/ questionnaires
• Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
• Update spreadsheets, databases and inventories with statistical, financial and non-financial information
• Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success
• Prepare and deliver promotional presentations
• Compose and post online content on the company’s website and social media accounts
• Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market
• Communicate directly with clients and encourage trusting relationships

Specific roles and requirements:

- To promote and market our products to End-Users, M&E Consultants & Electrical Contractors and follow up on upcoming projects.

- To drive sales by developing and implementing proper marketing strategies to attract our target market.

- To develop specific sales strategies in order to secure jobs from electrical contractors and to create more new customer base.

- Conduct market research on competitors to design and implement marketing plans for the company.

- Assistance to M&E Consultants and Electrical Contractors on any switchboard designs.

- Maintain customer relations.

- Create and present sales performance reports/products to potential customers.

Requirements:

- Min. NITEC in Business/Marketing/ or Electrical Power Certificate.

- Have to be equipped with the necessary PR skills and technical knowledge when it engaging M&E consultants and contractors.

- Have basic knowledge of the modern marketing techniques

- Ability to work well under pressure.

- Excellent interpersonal skills

- High-level communicative skills and networking skills to maintain customer relations.

- Must possess class 3 driving license.

Eligibility:

- Only Singaporeans/ Singapore Perm Resident

- Fresh graduates are also welcome

- Salary Negotiable based on Experience

About Samwoh:

From humble beginnings as a transport and logistics company in 1975, Samwoh has grown and transformed into a leading vertically integrated engineering and construction company. Samwoh’s comprehensive suite of services includes the supply of building materials and precast concrete components, recycling of construction and industrial wastes, Research & Development as well as pavement consultancy services.

Samwoh is committed to drive innovative and sustainable solutions in the Built Environment for a sustainable and liveable Singapore. The Company is leading the transformation of the Built Environment sector by championing digital and sustainable construction, developing environmental technologies as well as leveraging Data and AI.

Responsibilities:

With a focus and specialisation in events and stakeholder communications, the incumbent will:

● Coordinating and guiding visits to the company from schools, business partners, and government agencies.

● Maintaining a comprehensive calendar and database of scheduled visits, while also managing and updating the photo library.

● Preparing designated areas for visitor arrivals and liaising with internal stakeholders, ensuring all necessary arrangements are in place.

● Conducting daily media monitoring to stay abreast of relevant news and trends.

● Developing and maintaining brand collateral, including brochures, presentations, videos, and other marketing materials to bolster brand initiatives.

● Strategising, planning, and executing events such as conferences, trade shows, corporate gatherings, and CSR initiatives in alignment with the company's objectives.

● Curating engaging content for internal portals, the company website, and various social media platforms.

● Creating and overseeing programmes promoting a positive and inclusive work culture, while fostering alignment and engagement among employees.

● Evaluating the success of initiatives using metrics like attendance, engagement levels, lead generation, and feedback, and utilising insights to refine future strategies.

● Providing support in executing other communications and branding activities as needed.

Requirements:

● Holding a Degree/Diploma with relevant experience in the field.

● Possessing exceptional communication and interpersonal skills, adept at building connections

across all organisational levels.

● Being self-motivated with the ability to manage multiple projects concurrently and highly-detail oriented.

● Being proficient in office administration and adept in event management.

● Experience in graphic design, photography, or video production would be advantageous.

Job Description & Requirements

Job Description

• Responsible for efficient management and operations which covers handling and transporting, collecting, processing, recycling, disposal and control.
• Liaise with the various internal and external stakeholders.
• Comply with the plant’s safety regulatory requirements.
• Monitor the daily efficiency status of the line.
• Ensure good housekeeping and safety at the work place.
• Other related activities and ad-hoc duties assigned.

Requirement

• Physically fit and attentive
• Able stand over a period of time while performing primary role of waste sorting
• Experience in the Recycling Services industry will be considered an advantage

EA License 23C1570

EA Personnel R1547369

Recruitment Firm By VISI Intergroup Pte. Ltd.

We are seeking a talented and dynamic Digital Media Marketing Executive to join our team. The ideal candidate will be passionate about digital marketing, possess strong analytical skills, and have a keen eye for detail. This role offers an exciting opportunity to work across various digital channels and contribute to the growth and success of our marketing efforts.

Specific responsibilities :

1. Creating and posting engaging content on various social media platforms to promote our car rental services.

2. Managing our presence on online marketplaces like Carousell, including listing vehicles, responding to inquiries, and facilitating transactions.

3. Providing administrative support to the team, including data entry, filing, and scheduling.

4. Assisting with customer inquiries and resolving issues in a timely and professional manner.

5. Collaborating with other team members to ensure smooth operations and excellent customer service.

Technical skills and competencies:

1. Create engaging and relevant content including posts, images, videos, and stories tailored for each platform to increase brand awareness and drive traffic to our website.

2. Create and manage listings for our vehicles on online marketplaces such as Carousell, ensuring accurate and compelling descriptions, high-quality images, and competitive pricing.

3. Maintain organized filing systems, both physical and digital, to ensure easy access to documents and information.

4. Address and resolve customer issues or complaints in a professional and empathetic manner, striving to achieve a satisfactory resolution.

5. Collaborate with team members from different departments to identify workflow bottlenecks and implement solutions to improve efficiency.

Attachment: 6 months

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are searching for reliable Event Ops Executives to join our capable team of professionals. The Event Ops Executives will be tasked with project coordination and administrative support. He/she will be reviewing specifications and preparing estimates, negotiating with the production team, sub-contractors, and vendors, as well as building relationships with clients.

What it will take to be a successful Event Ops Executives would be one that possesses a good personality and communication skills.

Roles and responsibilities:

• Assist project based on assigned sales representative.
• Office-based and will go on several site visits.
• Conduct site meeting, measurement, and photo-taking.
• Work on costing, budgeting, procurement, and project planning.
• Liaising with production head for internal costing and project management.
• Assist in managing and preparing quotation, based on compiled information for the events/renovation projects. This ranges from initial basic calculations, quotations, and Variation Order (VO).
• Allocate work to contractors and subcontractors to facilitate the smooth workflow process.
• Oversee installation on-site and resolve and project issues during the course of the project.
• Control project scope to meet project objectives to enhance project deliverables and key work activities.
• Review, prepare and submit tender project.
• Liaising with client on project’s requirement and showing samples.
• Review of operational, administrative system and improvement plan.
• Create and manages system and processes within the daily operations.
• Working collaboratively with both internal and external members. Such as the sales, designer, production, operations, subcontractor, and vendor.
• On-Job Training (OJT) provided.

Requirement:

• As On the job is training, no relevant work experience is required
• Good communication skill is needed for discussion with both internal and external members, such as the sales, designer, production, operations, subcontractor, and suppliers
• Familiar with the use of MS applications, such as Word, Excel, Powerpoint and Outlook
• Good with numbers which will be meant for computing costing and on-site measurement
• Knowledge of filing systems and processes

Benefits:

• 5 days work week and weekend’s attendance only when required
• 2% commission based on the net profit value
• Staff pantry
• Friendly and conducive environment
• Flexible working arrangement
• Clear career advancement

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

JOB DESCRIPTION

Job Title: Customer Service Executive

Occupation: Customer Service Executive

Job Description & Requirements

About Us:

We are a prominent brand known for our quality products and exceptional customer service for merchandizing. Our company is dedicated to providing reliable solutions and enhancing customer satisfaction. As we expand our operations, we are looking for a dynamic individual to join us as a Customer Service Executive.

Role Overview:

As a Customer Service Executive, you will play a crucial role in supporting sales, marketing, and merchandising efforts from our backend office. Your objective is to ensure seamless coordination and communication between departments to optimize customer experience and operational efficiency.

Key Responsibilities:

• Provide comprehensive support to the sales team by preparing sales materials, reports, and presentations.
• Assist in executing marketing campaigns and promotions in alignment with company standards.
• Collaborate closely with the merchandising team to manage product information and availability.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Utilize CRM systems to maintain customer records and track interactions.
• Conduct market research and analysis to identify trends and opportunities.
• Prepare regular sales and performance reports for management review.
• Support inventory management and logistics to ensure timely product delivery.
• Maintain accurate documentation and files related to sales and customer interactions.
• Contribute to improving processes and procedures to enhance overall efficiency and customer satisfaction.

Requirements:

• Fluency in Mandarin and English is required.
• Previous experience in sales support, customer service, or administrative roles is preferred.
• Passion for delivering exceptional service and enhancing customer satisfaction.
• Excellent communication and interpersonal skills, with the ability to build rapport with teams and stakeholders.
• Strong organizational skills and attention to detail.
• Proficiency in using CRM systems and MS Office Suite.
• Ability to prioritize tasks and work effectively under pressure.
• Flexibility to support various projects and initiatives as required.

Join Our Team:

If you are passionate about providing excellent service and excel in a role that supports sales, marketing, and merchandising efforts, we invite you to join our team. We offer a competitive salary, opportunities for growth, and a supportive work environment where your contributions will be valued.

Responsibilities

• Perform dunning and collections follow-up, for accounts in arrears
• Investigate unidentified credits, disputes and perform reconciliation with customers when required
• Prepare ageing reports, month-end management reporting, provisions of doubt debt and all other ageing related reporting
• Chair and lead credit meetings with various business partners, identify high risk accounts and align follow-up
• Perform profiling, risk assessment, review and analysis on delinquent accounts
• Propose and implement dunning strategy and process improvements
• Ensure KPI on debtor's turnover are met

Requirements

• Degree in Accountancy or other relevant qualification
• At least 2 years of experience in Credit Control
• Good communication and interpersonal skills
• Proficient in SAP and Microsoft Office

Job Description:-

• Perform full set accounting functions, generate invoices, issue statement of accounts and follow up on payment from clients.
• Maintain accounting files and records for the group
• Preparation of all disbursements of cheques, and transfers
• Work closely with the management, purchase and HR departments
• Any other ad hoc duties as assigned

Requirements:

• Minimum 5 years Experience in full spetrum of Accounts Duties preferably in construction sector
• Must be strong in administrative support/ skills
• Able to work independently, dynamic with initiative within timeline
• A good team player and able to multi-task effectively with minimum supervision
• Knowledge of Autocount software is an added advantage
• Required skill(s): MS Office, MS Word.
• Able to communicate in both English & Chinese (to liaise with associates)