Total 3 office administrator job vacancies in D16 Upper East Coast, Bedok, Eastwood, Kew Drive

Job Description

1) Responsible to ensure that Customer Experience is consistent with

the Josiah Brand promise.

2) The job scope includes front deskduties, back room paper work

(inclusive of related financial accounting) and educational support.

3) Cordinate and work together with the CEA Administration Manager

to ensure smooth the day to day operations of the Centre.

4) Able to communicate effectively orally and in writing to the clients,

children and fellow colleagues.

Desireable characteristics:

* Energetic, organized individual

* Good interpersonal skills and goodcommand in both English and

Mandarin

* Good working attitude and responsible

* Has good communication skills

* Good team player

* Decisive - able to make and share decisions in a timely manner as

well as reponds quickly to emergency situations

* Able to multi-task

* Self motivated and able to work independently with minimal

supervision:

* Conduct daily health screening for children and ensure parents and

children feel welcome in the morning at arrival and evening at

departure.

* Provide accounting support

* Managing and tracking stock inventories

* Sorting of incoming and outgoing mails

* Upkeep proper filing and documents

* Cordinate all communication within the Centres

* Assist in answering of telephone calls and enquiries, attend to

visitors and walk in customers

* Any other ad-hoc duties as assigned by the Customer Experience

Ambassador Manager

* Additional responsibilities unique to the individual centres that may

develop to ensure seamless customer experience and smooth

operation.

Job Title: Office Manager (Maternity Cover)
Location: Marsden Swim School (102 Jalan Jurong Kechil)
Duration: 4-Month Maternity Cover (Starting 1st March 2025)
Reports to: Managing Director

About Us:

At Marsden Swim School, we have been dedicated to providing high-quality swimming lessons to swimmers of all ages and abilities for over 22 years. We focus on delivering a safe, supportive, and enjoyable learning environment.

We are seeking a proactive and highly organised individual to join our team as an Office Manager for a 4-month maternity leave cover. This role will require weekend availability. Training will be provided to ensure a seamless transition.

Position Overview:

As the Office Manager, you will play a key role in overseeing the day-to-day operations of the swim school, ensuring a high standard of customer service and operational efficiency. This position involves managing administrative duties, coordinating staff schedules, handling communications, processing invoicing, assisting with payroll, and providing support across various facets of the school’s operations. Additionally, the role requires weekend work to ensure smooth functioning during peak operational times.

Key Responsibilities:

• Manage day-to-day office tasks which includes answering phone calls, responding to emails, and handling customer inquiries on social media platforms (Instagram and Facebook).
• Provide excellent customer service, addressing concerns, answering questions, and ensuring a positive experience for all students and families.
• Update the CRM system with relevant information, such as upcoming blackout days and monthly announcements, ensuring all stakeholders are informed of important events and changes.
• Communicate critical updates regarding pool closures, coach substitutions, class cancellations, and other key information to all relevant stakeholders in a clear and timely manner.
• Track coaches annual leave, assist with arranging substitute instructors and managing any adjustments to the class schedule when necessary.
• Generate and send monthly invoices to parents via the CRM system.
• Track and manage coaches' hours, ensuring the accuracy and timely submission of timesheets.
• Facilitate the onboarding process for new staff members, ensuring they are properly integrated into the team.
• Oversee the general organisation of the office and ensure that all necessary supplies are stocked.

Qualifications:

• Proven experience in office management, administrative support, or similar roles (experience in educational or customer service settings is preferred).
• Strong organisational skills and the ability to multitask and prioritise effectively.
• Excellent communication skills, both written and verbal.
• Comfortable working on weekends, ensuring smooth operations.
• Friendly, approachable, and customer-focused, with the ability to work well with both staff and families.
• Ability to work independently and as part of a team.

Working Hours:

• Full-time role with a commitment to weekend shifts. Typical working hours are:
  • Weekends: 8:00 AM – 6:00 PM
  • Weekdays: 9:00 AM – 6:00 PM
• Off Days: 2 weekdays off

Compensation:

• Salary will be commensurate with experience.

This position is a contract position from Jan 2025 to July 2025 and is responsible for supporting the sales team in the preparation of sales quotations and tender preparations, and other sales support activities.

Responsibilities include supporting the project administrator when required, with project documentation and other project activities

Job Responsibilities

• Supporting Sales Team on preparing Sales quotations, Sales/Maintenace tender, catalogues and other document required for submissions, etc.
• The Sales Administrator is responsible for the following specific responsibilities:
  - To support all the sales functions of the department.
  - Regularly review tender portals, industry publications, and network contacts for upcoming opportunities relevant to our business.
  - Registration of site/tender brief and provide timely feedback to Sales Personnel of any change of schedule.
  - Evaluate, document, record, highlight, and track/monitor critical/important clauses and deadlines for tender and quotation submission including entering key details such as submission dates, requirements and scope of work for each opportunity.
  - Assist the sales team promptly and efficiently with the timely submission of comprehensive tender bids and quotations.
  - Keeping standard tender and quotation submission documents for reference and easy retrieval including maintaining the formal for tender and quotation submission documents for quick access and reference.
  - Organize the storage of all sales inquiries and quotations in a tidy and easily retrievable system. This include managing the filling of all related sales inquiries and quotations in SharePoint to be in a traceable and organised manner.
  - Generate monthly sales reports.

Job Requirements

• Diploma in Administration or its equivalent
• With 2 to 3 years’ relevant experience in related industry
• Excellent organization skills and ability to multi-task
• Meticulous and pay great attention to detail
• Good communication and interpersonal skills
• A team player and work independently with minimum supervision
• Ability to interact and work with people of all levels
• Ability to work under pressure and meet tight deadlines.
• Proficient in MS Project and MS Office software

If you are keen to be part of our team and possess the above pre-requisites, kindly submit your detailed resume stating your current & expected salary via the button "APPLY NOW" to:

HR Department

Securitas Electronic Security Singapore Pte Ltd

To know more about us, please visit us at www.securitas-singapore.com.

(*we regret that only shortlisted candidates will be notified.)