Total 137 Others/Any operations advisor job vacancies in D08 Little India

Operations Coordinator will manage overall operation of individual businesses. He/She will be reporting to Operations/Senior Manager in various aspects of operations including franchise operations and development, product development, outlet promotions, nationwide and local store promotional activities (in conjunction with Group Marketing Department)

• To assist existing franchise outlets on how to increase their sales and

their contribution profit margin.

• To provide service and support to existing outlets

• Maintain good franchise relationships and plan contracts.

• Handle customer feedbacks and enquiries

• Perform any other duties as required and directed by the Company

• To Provide adequate training to new staffs to enhance performance of the whole organisation.

• Conducts in-house training to staffs on a monthly basis.

1. Oversight of business inventories, stocks and supplies.

2. Assist manager with operational issues.

3. Handle complaints from clients and find solutions.

4. Maintenance of company equipment and materials.

5. Report damaged or missing inventory to manager.

6. Work closely with team to complete assignments

- Ensuring of monthly hosting of events planning

- Liaison with the stage manager on the details

- Overseeing the operations and pre-event planning process

- Knowledge of events preparation and actual day operations

- Rectification of any problems that arise

- Good in problem solving and handling of situations

• acting as contact points for all agency or organizational personnel;
• keeping lists of the agencies or personnel representing the person, agency or organization;
• facilitating meetings and cooperation among people, agencies and organizations;
• identifying problems in communications among these groups;
• collaborating and communicating with necessary constituents and the public; and
• conducting post-mortems when an incident is wrapped up.

Key Responsibilities of the Restaurant Manager:

·Supports the smooth running of the restaurant and Food and beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest level.

·Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries

·Liaise and engage with Marketing to find the right promotions and activities for the restaurant

·Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

·Builds and maintains effective working relationships with all key stakeholders

·Delivers effective training programs that advance service standards, profitability, and cost control

·Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required

Requirements of the Restaurant Manager:

·Proven experience in overseeing the following Food and beverage operations: All day dining, Meetings, and events with excellent problem-solving capabilities

·Excellent managerial skills with a hands-on approach, lead from the front and lead-by-example work style

·Personal integrity, with the ability to work in an environment that demands excellence, time and energy

·Experienced in using IT systems on various platforms

·Familiarity with Open Table

·Strong communication skills

·Singapore experience with standalone restaurants/will be an added advantage.

· Maintain constant communication with Managers, Staff and Vendors to ensure proper operations of the company

· Develop implement and maintain quality assurance protocols.

· Ensure that operational activities remain on time and within budget.

· Inspecting construction sites regularly to identify and eliminate potential safety hazards.

· Conduct budget reviews and report cost plans to upper management.

· Supervising and instructing the construction team as well as subcontractors.

· Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable

· Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects

· Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements

· to meet project budgets through assessing and analyzing operational and financial risks that may be encountered in the execution of planned construction projects.

· Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached

· Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership

· Convey project needs from the project manager to the management of the firm.

· Need to attend the toolbox meeting on daily basis early morning schedule.

· Need to visit the dormitories on time to time basis in order to supervise the safety of the worker an liase with them on their issues.

Required Skills and Qualification

· Strong IT skills including database development

· Good decision making skills and response to high pressure situations

· Excellent interpersonal communications and organizing skills to coordinate project activities.

· Vast knowledge in international construction markets.

· Knowlede about realestate markets around the world will be an added advantage.

Education Experience and Licensing Requirements

· Candidates must posses atleast a Bachelor’s Degree

· Experience may be considered equivalent if ecperience demonstrated increased depth and breadth of responsibility.

About the Company

Our Client is a global distributor of industrial and electronic components serving customers in automation, manufacturing and maintenance.

Responsibilities

We’re looking for a strategic and results-driven Regional Head of Supply Chain & Operations to oversee regional supply chain, align regional business strategies, and lead operational excellence and continuous improvement initiatives across the APAC region.

• Lead development and implementation of operations and distribution strategies across the APAC region;
• Manage regional supply chain networks;
• Spearhead initiatives to continuously improve efficiency and productivity in logistics, inventory management, and warehouse operations;
• Oversee management of inventory, ensuring maximum inventory turnover and cost efficiency;
• Establish and maintain a resilient logistics network that ensures timely and cost-effective delivery of products across diverse markets;
• Ensure adherence to local and international regulatory and customs requirements;
• Lead and oversee Environmental, Health, and Safety initiatives across all operations in the region;
• Manage facilities, including offices and warehouses, aligning with operational needs;
• Lead and advocate for a robust customer-focused culture, incorporating it into supply chain solutions;
• Work closely with cross-functional teams to develop and execute regional strategies.

Requirements

• Experience in a end-to-end warehouse operations and supply chain management;
• Experience leading strategic and operational initiatives;
• Experience managing regional teams;
• Familiarity with process improvement frameworks such as Lean Six Sigma;
• Strong management skills, with ability to interact with people from various levels;
• Positive personality, with a customer-centric attitude;
• Ability to multi-task and work well under pressure, with a can-do attitude.

Employment Details

• Attractive remuneration and benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

• Ensure that all operations activities are carried out in a timely and efficient manner.
• Manage day-to-day operations tasks, such as scheduling, logistics, and staff management.
• Coordinate with team members to ensure that projects are completed on time and within budget.
• Develop and maintain operational processes and workflows to ensure that resources are used efficiently.
• Identify and address operational problems and inefficiencies, report these to the management team and suggest solutions.
• Coordinate with vendors and suppliers to get quotes, negotiate pricing and maintain good relationships with external stakeholders.
• Manage inventory levels and ensure that any shortages are addressed in a timely manner to avoid any disruption in workflows.
• Create and maintain records for all operational activities and ensure that all documents are filed properly.
• Assist in the preparation of budgets, forecasts, and reports related to operational activities.
• Participate in the development of company policies, procedures, goals, and objectives that support the company's mission and vision.

• Assist customers with their queries.
• Registration and scheduling of appoinments for customers.
• Responsible for clearn the working area.
• Managing and maintaining clinic operations and inventory.
• Dispensary of medicine and collection of payment.
• Working location at farrer park.
• Min 3years to 5 years experience.(preferred)

The Agency

Welcome to Section. We are a digital creative company, and we believe in digital—a lot. We are often engaged by brands that depend on digital channels to speak / listen to their target audiences. The ways in which we create storytelling channels for clients are not restricted by guidelines but rather, empowered by our beliefs and research. We welcome you if you believe in creativity, technology, and scalability. We are after people who are most talented when they are passionate and driven.

The Role

As SECTION’s HR Executive, you’ll independently manage all HR functions, from recruitment and onboarding to engagement and performance management. This solo contributor role involves driving a positive work environment and ensuring efficient HR operations across the board.

The Responsibilities

• Manage end-to-end recruitment, from job postings and interview coordination to extending offers.
• Maintain accurate and up-to-date employee records and databases, and handle work pass applications, renewals, and terminations in compliance with regulations.
• Oversee the entire employee life cycle, including onboarding new hires with ISO-compliant documentation and managing offboarding, exit interviews, and final documentation.
• Organize employee engagement activities, such as quarterly team bonding and celebratory events, and support employee benefits programs, managing initiatives such as bread days.
• Serve as the primary point of contact for HR queries, policy guidance, and grievance resolution.
• Support performance appraisals by coordinating reviews, gathering feedback, and completing necessary follow-ups.
• Generate HR reports for internal and external use, and assist with government surveys and audits.
• Maintain a productive work environment by overseeing office upkeep.
• Support overseas HR functions,including coordinating recruitment, onboarding, and collaborating with overseas team to maintain consistent practices with local office.
• Handle ad-hoc and administrative duties to support smooth HR operations.

Requirements

• Bachelor’s degree or Diploma in Human Resources, Business Administration, or a related field.
• 1+ years of HR experience, ideally in a creative or digital marketing environment.
• Strong organizational and problem-solving skills, with attention to detail.
• Strong sense of ownership, urgency, and the ability to prioritize tasks effectively.
• Excellent communication skills, with an emphasis on clear, friendly, and concise messaging.
• Ability to manage confidential information with professionalism and integrity.
• Demonstrate good interpersonal skills and is comfortable working amongst integrated teams in fast-paced and dynamic environment

Good to Have

• Proficiency in HR information systems and reporting tools for effective data management.
• Knowledge of Singapore’s employment regulations and labour laws
• Familiarity with tools such as Google suite and Microsoft Office will be a plus

Duties & Responsibilities

• Manage day-to-day operations, overseeing the operations team and department.
• Ensure organizational processes comply with legal regulations and standards.
• Handle budgets, forecasting, and resource allocation to meet strategic goals.
• Collaborate cross-departmentally to align operations with organizational objectives.
• Enhance customer service quality and satisfaction.
• Optimize workflows and processes for efficiency and cost-effectiveness.
• Oversee staffing plans, recruitment, and training.
• Planning operational activities and resource allocation.
• Coordinating with other departments to support their needs, simplify operations, and enhance productivity.
• Ensuring the smoothness of daily operations, adequate resource availability, and policy enforcement.
• Fostering a positive work environment.

Job Responsibilities:

• Support Manager / Assistant Manager in facilitating the day-to-day operations of the various assigned functional areas and hospital wide projects/initiatives.
• Support Hospital Operations Division to achieve profitability, service excellence, operations efficiency and productivity.
• Responsible for the planning, co-ordination, implementing and monitoring of projects and initiatives to align with the strategic direction of the hospital.
• Assist in the planning and execution of operational plans to support hospital's strategic goals.
• Assist in reviewing, developing, implementing and refining of SOPs, and work processes to create seamless and efficient service.
• Initiate and assist in implementation of improvement projects, leveraging on workflow process improvement and technology, to achieve operational efficiency and to deliver high standards of patient care and customer service.
• Ensure timely execution of operating and capital budgets for the assigned functional areas.
• Assist in implementation of dashboards to ascertain if performances of assigned departments are in line with organization's KPIs.
• Assist Hospital Operations management team in capacity management initiatives such as discharge planning and decantment of patients.
• Assist in generating reports for management analysis and decision making.
• Provide general operational and administrative support.
• Perform all other tasks and duties as directed.

Job Requirements:

• Degree holder
• At least 3 years of relevant healthcare experience, preferably in a healthcare or hospitality environment.
• Familiarity with quality management and process improvement work will be an advantage.
• People-oriented with good interpersonal skills.
• Meticulous with attention to details and a high level of initiative.
• Analytical and able to work under pressure.
• Able to multi-task effectively.
• Proficient in Microsoft Office software, especially Word, Excel and PowerPoint.

Roles & Responsibilities

Conduct market research to identify selling possibilities and evaluate customer needs

Actively seek out new sales opportunities through networking and social media

Prepare and deliver appropriate presentations on products and services

Create frequent reviews and reports with sales and financial data

Ensure the availability of stock for sales and demonstrations

Participate on behalf of the company in exhibitions or conferences

Negotiate/close deals and handle complaints or objections

Gather feedback from customers or prospects and share with internal team

Proven experience as a Sales Executive or relevant role

Proficiency in English Excellent knowledge of MS Office

Thorough understanding of marketing and negotiating techniques

Fast learner and passion for sales Self-motivated with a results-driven approach

Aptitude in delivering attractive presentations

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Lead channels of operations - direct management of Operations Executive and Controllers, and overseeing the running of their channels.

Oversee decision-making with response to exceptions and staff utilization.

Strategic planning for staff management and guide business activities to achieve results

Support Operations Manager by providing analysis on productivity, growth planning, manpower utilization

Work with planner for optimization of routes to improve productivity

Communicate directly with customers to manage exceptions

Ensure accurate reports are prepared from within clusters and presented to management in required timeframe.

Manage discipline issues for staff clusters with the aim of controlling absenteeism and operations errors.

Provide training for staff in clusters to facilitate ongoing excellence in delivery operations; ensuring required attendance at toolbox meetings, managing controllers’ messages to staff, and ensuring effective communication to all other staff from foreign countries

Provide timely incident reports to Customer Service manager whenever necessary

Job Requirements

- Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma

Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.

- At least 5 year(s) of working experience in the related field is required for this positi

Job Responsibilities

• Plan and monitor the day-to-day manpower schedule and the operations of the respective sites
• Proactively address client complaints, feedback, and inquiries to ensure exceptional service and satisfaction.
• Swiftly implement immediate responses to cover manpower shortages at various sites, ensuring continuous security coverage.
• Facilitate on-the-job training (OJT) for newly recruited security personnel and conduct refresher sessions on standard operating procedures (SOPs).
• Step in to cover for security officers who are on leave or absent at short notice, maintaining operational continuity.
• Effectively manage and resolve security-related issues at deployment sites to uphold safety standards.
• Conduct thorough security and safety risk assessments to identify vulnerabilities and enhance site security.
• Compile and prepare detailed operational reports to provide insights into security performance and operational effectiveness.
• Conduct investigations into incidents reported by the security team, reviewing incident reports and preparing after-action reviews (AAR) to improve future responses.
• Regularly manage and evaluate security procedures to ensure compliance with industry standards and best practices.
• Lead and handle a team of Patrol Officers & Control Room Operators
• Report to Operations Manager / Operations Director
• Other ad hoc requirements by the company

Job Requirements:

• PWM SS Rank & above
• Min 2 years of working experience in the security industry
• Class 3 Licence
• Own vehicle preferred
• Flexible and able to handle stress
• Good interpersonal & communication skill
• Computer literate
• 6 days work week

Interested applicants, please email to [email protected]

ASSISTANT MANAGER (CLUBHOUSE OPERATIONS)

Work location: Tessensohn Clubhouse (nearest MRT Farrer Park)

As an Assistant Manager (Clubhouse Operations), you will report to our Director (Clubhouse).

Responsibilities:

• Assist Director (Clubhouse) in the maintaining the operations of the entire Clubhouse in the following areas :

1. Jackpot Room
2. Front Office Reception
3. Tenants Management
4. Ad-hoc Development and upgrading works
5. Swimming pool (outsourced)
6. Security (outsourced)
7. Cleaning (outsourced)
8. Horticulture (outsourced)

• Supervise various groups of staff to ensure daily smooth operations of the Clubhouse and facilities.
• Supervise and monitor works of term contractors.
• Inspect and check the Clubhouse premises.
• Plan and ensure works are carried out as per the maintenance schedule.
• Assist Director (Clubhouse) in preparing monthly reports and annual budget.
• Assist in preparing tender specifications for upgrading projects and co-ordinating with the suppliers and contractors.
• Assist in the recruitment and training of new staff.
• Undertake any other tasks as assigned from time to time.

Requirements:

• Minimum Diploma in Business/Marketing/Facilities Maintenance/Building or with at least 3 years of relevant working experience.
• Minimum 3 years’ experience in managing people a group of staff.
• Able to work independently, resourceful, and self-motivated.
• Excellent leadership, organizational and multi-tasking skills
• A team player with a customer-oriented approach.
• Enjoy working in outdoor environment.
• Able to work during weekends and public holidays.
• Valid Class 3 driving licence will be an advantage.
• Proficient in MS Office.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

We are now looking for an Operations Executive to support our on-site health screening projects. He/She will perform the following (but not limited to) duties;

• Working together with the overall-in-charge, and the onsite team to ensure a smooth operation of our on-site projects.
• Support all duties pertaining to the onsite projects, from pre-event such as communication with corporate clients to finding resources, to post-event such as feedback, follow-ups, etc.
• Enhance quality control and ensure processes and workflow are constantly improved to ensure work efficiency.
• Manpower planning and rostering.
• Ensure sufficient inventories.
• Ensure compliance with all the relevant regulations.
• Preparation of reports and other administrative duties.
• Any other ad-hoc duties assigned

Requirements:

• Minimally a diploma in Business Management or related fields.
• Minimally 2 years of relevant experience, preferably in running on-site health screening projects.
• Good interpersonal skills and is a team player.
• Positive, self-motivated, and results-driven.
• Tech-savvy

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills

Job Description

• Compile & record keeping of reports from Centre Supervisor
• Vet school reports - English Language (Monthly Status Report) - Edit grammar & phrasing
• Vetting through announcements and letters for centres
• Operations Check in Centres to complete checklist once a Semester for each school
• Arranging and liasing of Relief
• Verifying employee documents
• Other ad-hoc admin duties

Job Requirements

• Min local Diploma
• Min 3 years of experience in Operations
• Willing to travel to centres

The Marketing Operations Coordinator will manage the operational processes and systems that drive the marketing team’s success. This includes campaign execution, ensuring smooth workflows, marketing automation, and helping coordinate cross-functional projects. You’ll be responsible for streamlining the marketing process and ensuring that all campaigns are delivered effectively and on time.

What You'll Do:

• Manage the operational logistics of marketing campaigns, from planning to execution and post-campaign analysis
• Develop and optimize marketing workflows, ensuring efficient processes across the team
• Maintain and manage marketing automation tools, including email campaigns, customer segmentation, and A/B testing
• Collaborate with marketing team members (social media, paid performance, retention) to ensure timely execution of campaigns
• Track campaign deliverables, timelines, and budgets to ensure all initiatives run smoothly
• Assist with content coordination, asset management, and ensuring brand consistency across all platforms
• Work with external vendors and internal teams to support the technical needs of marketing efforts
• Analyze operational inefficiencies and suggest improvements to streamline processes
• Manage marketing databases, ensuring data integrity and GDPR compliance

Who You Are:

• 2+ years of experience in marketing operations, project management, or a related role
• Familiarity with marketing automation tools (HubSpot, Marketo, Klaviyo) and CRM systems
• Strong organizational skills and attention to detail
• Proficiency in project management tools (Trello, Asana, or similar)
• Ability to manage multiple projects simultaneously and meet deadlines
• Excellent communication skills and ability to work cross-functionally with both internal teams and external vendors
• Based in Singapore and available for on-site work in Kallang

Preferred, but not Required:

• Experience in e-commerce or with a consumer brand
• Basic knowledge of data privacy regulations (GDPR, PDPA)
• Understanding of digital marketing metrics (CTR, ROI, CAC)

Who We Are:

Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 450,000 across our social media channels. As an E-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we’re passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

Ready to Join Us?

If you're a results-oriented professional who thrives in a fast-paced environment, we encourage you to apply! Please submit your resume and a quick note expressing your interest in this position to [email protected] or through this Careers Future posting.

· Serving and handling customers both in the restaurant and through delivery platforms

· Oversee other staff in the service crew, managing the scheduling and training of service staff

· Manage work flow processes in the front end of the restaurant

· Liaising with suppliers for the ordering of consumables and kitchen equipment as needed

· Coming up with new social media posts to engage followers on the company’s various social medial platforms

· Creating brand awareness to gain audience attention and coming up with new ideas to promote the brand and company

Interested candidates, please send your resume to [email protected]

Job responsibilities:

• Oversee the migration, upgrade, configuration, and administration of EAI platforms in AWS environments. This includes monitoring and troubleshooting to ensure high availability and performance.
• Provide technical support for EAI platforms, addressing issues promptly and efficiently in both Production and non-Production environments.
• Ensure that all platforms meet IT compliance requirements, including adherence to security policies, audits, and best practices
• Develop and implement automation scripts to streamline processes such as deployments, scaling and system monitoring.
• Maintain up-to-date documentation for all configurations, processes, and procedures related to the EAI platforms.
• Work closely with cross-functional teams, including DevOps, Security, and Application Development, to ensure seamless integration and support of EAI solutions
• Identify opportunities to enhance platform performance and reliability, and lead initiatives to implement improvements

Job Requirements:

• Recognized Degree/Diploma in Computer Science, Engineering or equivalent
• Min 1 year relevant working experience
• Strong knowledge and hands-on experience with Application Integration middleware and technologies.
• Proven experience in setting up and administering AWS services, or equivalent cloud platforms.
• Familiarity with IM8 or equivalent ICT policies is highly advantageous.
• Understanding of IT compliance frameworks and best practices in cloud environments.
• Demonstrated ability to troubleshoot complex technical issues in a fast-paced environment.
• Experience in automating platform operations to reduce manual intervention and improve efficiency.
• Excellent written and verbal communication skills.
• Ability to document technical processes clearly and collaborate effectively with diverse
• AWS Certified Solutions Architect, AWS Certified DevOps Engineer or equivalent certifications would be an advantage

Ensuring all operations are carried on in an appropriate, cost-effective way Improving operational management systems, processes and best practices. Helping the organization’s processes remain legally compliant.

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

Responsibilities

• Responsible for day-to-day operational activities, including maintenance and tool installation in TRUST systems, to ensure optimum system performance and determine the system strategy for business continuity.
• Responsible for implementing and applying daily system health checks and proactive incident reporting.
• Support new operation initiatives and to drive development of system integration, acceptance, performance management practice and performance testing.
• Work with different stakeholders to perform technical support for any TRUST incident or request.
• Support integration services between external systems either on premise, hybrid, or public cloud environment to support TRUST systems by working closely with different stakeholders.
• Responsible for ensuring backup solution for TRUST data and system are operational state
• Support for any application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA.
• Responsible for tracking and maintaining TRUST asset inventory to ensure all asset are accounted for.
• Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

Requirements

• Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.
• Added advantage with AWS Certification,working experience in Cloud-based services, IT operations and vendor management.
• Working knowledge of and experienced in Public Agency IT/System environment is preferred.
• Familiar with cloud-based services such as Government Commercial Cloud (GCC), AWS and/or Azure, in particular system ops services.
• Familiarity with security and access control measures to control privileged access to test and production environment.
• Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load
• Troubleshooting connectivity and data transfer issues.
• Knowledge of Infrastructure as code (IaC) including Cloud formation and terraform is a plus. Certification in AWS SysOps is a plus.