Total 3,635 Manager operations advisor job vacancies in Singapore

About Us:

SmileTutor Tuition Agency is a leading education service provider committed to helping students achieve their academic goals. We are a tuition agency that connects students with qualified tutors to facilitate their learning journey.

We are looking for an Operations Manager to lead our dynamic operations team and play a pivotal role in enhancing our operational efficiency and sales maximization.

Position Overview:

As the Operations Manager, you will be responsible for leading and managing our operations team consisting of 10-15 coordinators.

Your primary focus will be on achieving operational excellence, maximizing sales revenue, enhancing customer service, ensuring operational efficiency and reducing costs.

This is a hands-on role. You will be required to perform coordinating work together with the team on a regular basis, leading the frontline operations.

Key Responsibilities:

• Oversee & manage the entire day-to-day operations to achieve excellent outcomes across all departments, consisting of:Sales - Maximize sales revenue by improving sales strategies and execution.
  Tutor-matching - Ensure that tutor-matching is done in a prompt and convincing manner with integrity
  Prospecting - Create a warm & professional customer service experience and maximize revenue opportunities
  Payments - Efficiently manage accounts receivable, retrieve payments in a timely manner to reduce bad debts, provide after-sales follow-up
  Corporate-Sales - Connect with partners and service them well regularly to provide additional revenue and grow this new department
  
• Hire, onboard, and train new coordinators to ensure a skilled and motivated team.
• Manage headcount to meet operational needs and optimize manpower efficiency, streamline operations to improve profit margins.
• Provide inspirational leadership, maintain high staff morale and reduce staff turnover rate by fostering a positive and productive work culture emphasizing hard work, excellence, and integrity.
• Create a fair, meritocratic work environment that rewards good performers and deal with disciplinary issues firmly and fairly
• To continuously develop, implement and review operational procedures and policies to improve operations
• Facilitate clear communication and updates to directors. Provide a monthly report of sales, operational updates, and forecasting to directors
• To ensure company is protected against losses, financial or otherwise by implementing control measures against business threats
• Able to come up with business growth ideas to generate more revenue for the company over time

Requirement:

• Possess a Bachelor's degree
• Minimum 2 years experience of operations management
• Experience in sales & customer service
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to think from the company's perspective
• A commitment to delivering the highest standards of service.

What We Offer:

• Competitive salary
• 5 days per week
• Annual Wellness Benefit (Reimbursement for any expenses relating to wellness)
• Annual performance-based bonus
• Revenue-sharing incentive
• Opportunities for career growth and advancement.
• The chance to make a positive impact on students' education.

If you are a dynamic leader with a passion for education and a track record of operational success, we invite you to apply for the position of Operations Manager at SmileTutor Tuition Agency. Join us in our mission to empower students and help them achieve their full potential.

Claims and Benefits - HR Operations

Job Description
• Account manage and administer staff benefits-related matters (e.g. creation/computation of leave quota, Insurance/Grab enrolment/cancellation, etc.).
• Verify, input and/or maintain data in HR system accurately and timely.
• Generate and provide monthly reports/stats to Payroll for processing of payments and/or recovery.
• Manage the external vendors and review the benefits reports submitted.
• Use technology or data analytics to improve productivity and processes, and support SOPs review.
• Recommend and streamline work processes improvements, including system enhancements, to enhance efficiency and effectiveness.
• Provide prompt and follow through advisory and customer service to the colleagues and forge closer partnership with the stakeholders.
• Lead and participate in ad-hoc projects, where necessary.

Requirements
• Meticulous, responsible, and detail oriented.
• High level of initiative, independent with strong problem-solving skills.
• Preferably to have experience in HR related field.
• Team player and able to work well under pressure and tight deadlines.

Other Details

• Yearly renewable contract role

• Working hours: Monday to Friday, 9am to 6pm

Hydroleap is a Singapore-based deep tech company with the mission of disrupting the wastewater treatment industry. Our cutting-edge electrochemistry technology and innovative approaches to waste management have eliminated the need for manual interventions and toxic chemicals, making our solutions fully automated, cost-effective, and environmentally friendly.

With multiple successful deployments across the Asia Pacific region, including in the agri-food, oil & gas, data center, real estate, and construction sectors, Hydroleap is significantly impacting how wastewater is treated. As a company, we are proud to be backed by an impressive group of governmental and private venture capitalists, such as RealTech Holdings, Mitsubishi Electric, Wavemaker Partners, Seeds Capital, 500 Startups, SG Innovate, Sparklabs, and Entrepreneur First.

Join our team and be a part of a mission-driven organization that is changing the world, one drop of water at a time.

Who we are looking for

As our Head of Operations/Operation Manager, you will spearhead our operations teams, ensuring optimal performance and the successful implementation of water treatment projects across various regions. This role demands an individual adept in operations management within the water treatment or related industries.

What you will be doing

Operations Leadership:

• Direct and coordinate day-to-day functions of the operation and field teams.
• Implement operational strategies and processes to enhance efficiency and effectiveness.
• Set and monitor KPIs for across the operations team to ensure high quality operations delivery

Team Management:

• Supervise a multidisciplinary team, including mechanical, electrical, site engineers, and project managers.
• Promote team development and ensure a high level of competence and motivation.

Project Execution and Oversight:

• Manage the manufacturing, installation, commissioning, and maintenance of water treatment systems.
• Ensure projects adhere to timelines, budgets, and quality standards.

Supply Chain and Vendor Management:

• Oversee procurement, quality checks and logistics for parts and components from international vendors.
• Manage supply chain processes for seamless operations.

Maintenance and Quality Control:

• Implement maintenance schedules and protocols for ongoing projects.
• Enforce quality control measures and compliance with safety and environmental regulations.

Client and Stakeholder Engagement:

• Build and maintain relationships with clients and stakeholders.
• Ensure client satisfaction and address operational concerns.

Your Capabilities and Credentials

• Bachelor’s or Master’s degree in Engineering, Operations Management, or related field.
• Extensive experience in operational management, preferably in water treatment or similar industries.
• Strong leadership and team management skills.
• Hand’s on involvement with the day to day operations
• Strong process driven mentality and detail oriented.
• Excellent organizational, communication, and problem-solving abilities.
• Willingness to travel across the assigned regions.
• Passion for sustainability and innovation and a desire to positively impact the world, and an interest to make a difference in the water space

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Support Investment Representatives to drive AUM and revenue numbers as well as cultivate and manage ultra-high new worth client relationship
• Understand client requirements and assist Investment Representatives in daily maintenance of account relationships
• Responsible for clients’ daily trading of equities, fixed income, foreign exchange, derivatives, structured notes, alternative investments and other core banking products
• Facilitate the onboarding process of new and existing clients to bank, including account opening / closure / update with client to ensure completion of documentation requirements
• Monitor the team’s portfolio under management, resolving daily client issues and ensuring that client requests are met promptly
• Liaise closely across various divisions within the bank (compliance, operations, risk, legal, etc.) to ensure timely resolution of clients enquires
• Enhanced familiarity with core banking/trading systems as well as understanding of the Private Wealth Management business
• Liaising with various Business Units to ensure client documentation is complying with policies and procedures.
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Investment Representatives

The successful Client Operations Manager will need to have the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Undergraduate degree, preferably in business administration, finance or marketing disciplines
• A minimum of 3 to 5 years of experience in a Banking environment, specialising in client servicing
• Ability to work independently as well as in a team environment with a strong client focus

This global bank reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Operations Manager job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

The role and responsibilities include:

1. Strategic Planning: Developing and implementing operational strategies to achieve organizational goals. This involves analyzing current processes, identifying areas for improvement, and devising plans to optimize efficiency and productivity.
2. Resource Allocation: Managing resources such as personnel, equipment, and finances to ensure optimal utilization and cost-effectiveness. This may involve budgeting, forecasting, and allocating resources based on organizational priorities.
3. Process Improvement: Continuously evaluating and improving operational processes to enhance quality, reduce costs, and increase efficiency. This may include implementing new technologies, streamlining workflows, and eliminating bottlenecks.
4. Quality Control: Establishing and maintaining quality standards to ensure that products or services meet customer requirements and regulatory standards. This involves implementing quality control measures, conducting inspections, and addressing any issues or deviations from standards.
5. Supply Chain Management: Overseeing the flow of materials, products, and information throughout the supply chain, from procurement to delivery. This includes managing suppliers, inventory levels, logistics, and distribution channels to optimize the supply chain and minimize costs.
6. Risk Management: Identifying potential risks and developing strategies to mitigate them. This may involve assessing operational risks, implementing safety protocols, and developing contingency plans to minimize disruptions to operations.
7. Team Leadership: Providing leadership and guidance to operational teams to ensure that they are motivated, engaged, and aligned with organizational objectives. This includes setting performance goals, providing training and development opportunities, and fostering a culture of collaboration and accountability.
8. Communication: Facilitating communication and collaboration between different departments and stakeholders to ensure smooth coordination of operations. This involves conveying information effectively, resolving conflicts, and fostering a positive work environment.
9. Compliance: Ensuring compliance with relevant laws, regulations, and industry standards. This includes staying up-to-date on regulatory requirements, implementing compliance policies and procedures, and conducting audits to ensure adherence to standards.
10. Continuous Improvement: Promoting a culture of continuous improvement by encouraging feedback, fostering innovation, and implementing best practices. This involves regularly evaluating performance metrics, soliciting input from stakeholders, and making adjustments to operations as needed to drive ongoing improvement.

The qualifications

1. Education: A bachelor's degree is typically required, preferably in business administration, operations management, engineering, or a related field.
2. Experience: Relevant work experience ,Candidates need 5 years of experience in operations management, supply chain management, logistics, or a related field.
3. Industry Knowledge: Familiarity with the specific industry in which the organization operates is often important.
4. Technical Skills: Operations managers should possess strong technical skills related to operations management, such as proficiency in project management, process improvement methodologies
5. Analytical Skills: The ability to analyze data, identify trends, and make data-driven decisions is crucial for operations managers.
6. Problem-Solving Skills: Operations managers must be adept at identifying issues, diagnosing problems, and developing effective solutions. This requires strong problem-solving skills, critical thinking abilities, and the capacity to think creatively to address complex challenges.
7. Communication Skills: Effective communication is essential for operations managers to convey information clearly, collaborate with team members and stakeholders, and build positive relationships. This includes both written and verbal communication skills, as well as active listening skills.
8. Leadership Abilities: Operations managers need strong leadership skills to inspire and motivate their teams, delegate tasks effectively, and provide direction and guidance. They should be able to foster a positive work environment, resolve conflicts, and develop the talents of their team members.
9. Organizational Skills: Given the multifaceted nature of operations management, strong organizational skills are essential. Operations managers must be able to prioritize tasks, manage multiple projects simultaneously, and ensure that deadlines are met.
10. Adaptability and Resilience: The ability to adapt to changing circumstances, navigate uncertainty, and remain resilient in the face of challenges is important for operations managers. They should be able to lead effectively in dynamic environments and embrace change as opportunities for growth and improvement.

Responsibilities:

• Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices
• Lead or participate in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables
• Develop audit plans and programs. Ensure that these documents are up-to-date and suitable to the current operating environment of the auditee
• Ensure timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to Audit Committee
• Lead or participate in other ad-hoc assignments including special projects and investigations
• Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;
• Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met
• Assist in the administration of Group Internal Audit and ensure effective and efficient usage of the Department’s resources
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Bachelor's degree in Accounting, preference will be given to those with Chartered Accountant or Certified Internal Auditor certification
• 5 to 8 years of relevant audit experience;
• Strong report writing, communication and presentation skills

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:
▪ Identify potential Claim (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
▪ Discuss with internal department and response to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
▪ Lead and guide in claim incident management. (including other Business Units)
▪ Verify the liability based on the SOP, agreements, terms and condition whenever appliable.
▪ Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
▪ Propose cost recovery whenever applicable and possible.
▪ Attend claim related documents (e.g. LOI, Liability or No further liabilities letters, invoices etc)
▪ Follow up with other offices, business units, department and 3rd parties on running/open claim cases.
▪ Updates insurance team, Rotterdam claim department and management on open claim cases and share the monthly/weekly overviews.
▪ Assist Operation manager on operational related matters as assigned. (to meet KPI targets and improve operational efficiency)
▪ Other ad-hoc duties and initiatives assigned

Requirements:
▪ Diploma or equivalent qualification
▪ Good communicator with fluency in English
▪ Minimum 2 years of relevant experience
▪ Self-motivated and ability to perform under pressure
▪ Strong team player with good initiative and ability to work independently
▪ Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
▪ Able to multi task and handle work professionally, maturely and efficiently

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Job Descriptions:

• Oversee daily operations of the rental car facility, including vehicle inventory management to ensure availability meets demand.
• Implement and enforce company policies and procedures to maintain high levels of customer service and satisfaction.
• Rectify issues during rental period
• Coordinate with maintenance staff to ensure all vehicles are in optimal condition, scheduling repairs and routine maintenance as necessary.
• Manage financial aspects of the rental car office, including budgeting, forecasting, and monitoring expenses to maximize profitability.
• Train, supervise, and evaluate staff performance, providing guidance and disciplinary actions when necessary.
• Negotiate contracts and establish partnerships with insurance companies, corporate clients, and travel agencies to drive business growth.
• Develop and execute marketing strategies to attract new customers and retain existing ones, including promotions and loyalty programs.
• Handle customer complaints and disputes, resolving issues in a manner that maintains positive customer relations and upholds the company’s reputation.
• Balance and upkeep the fleet

Job Requirements:

• Minimum of O level or equivalent
• Driving experience of at least 2 years
• 2 years work related experience
• Able to work independently
• Working days and hours: 10am to 7pm Monday to Friday, 10am to 2pm (OT claimable)
• Flexi work can be arragnement
• Vehicle service is provided
• Basic plus commissions

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• Responsible for all aspects of the operation, including but not limited to pre-opening, guest and employee
• satisfaction, manpower management (service and kitchen), financial performance, legal and compliance, sales
• and marketing, branding, SOPs and delivering a return on investment for owners
• Responsible and accountable for both top line and bottom-line results, managing budgets and cashflows and involved in strategic decision making for organizational growth and development
• Work with colleagues and relevant departments for marketing, procurement, project management and other projects as and when required
• Leasing negotiations and sourcing for franchises on behalf of the company
• Responsible for the establishment and maintenance of key and strategic business partner relationships
• Negotiate with external parties to obtain terms that are most favourable to the company
• Strategize with management for future growth both in Singapore and other parts of the region
• Main liaison for any new business leads and follow-up
• Manage new business ideas and/or leads with constant check-ins with management
• Source for interesting ideas and deals personally

Requirements:

• Degree / Professional Certificate in Hospitality & Tourism / F&B related discipline
• At least 8 years of relevant managerial experience, preferably in fine dining concepts
• Possess strong business acumen and analytical skills to respond to the changing business trends
• Ability to work independently as well as lead a team within a diverse and dynamic environment
• Service oriented with a keen eye for detail

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394
Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

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#SGUnited

Our client is a global logistics company specializing in the transportation of liquids, gases, and bulk goods. Due to business needs, they are now recruiting a Senior Operations Executive/ Assistant Manager (Claim) to be part of their Operations team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Identify and handle potential claims from customers and partners
• Work closely with the insurance team to manage and process claim files
• Respond to customer and third-party claim notifications
• Lead and guide in managing incidents related to claims across different business units
• Verify liability based on standard operating procedures and agreements
• Collaborate with teams to minimize losses and propose cost recovery solutions
• Manage claim-related documents like LOIs, liability letters, and invoices
• Follow up on ongoing claim cases with different teams and partners
• Provide regular updates on open claims to the insurance team and management
• Support the Operations Manager in meeting KPI targets and improving efficiency
• Any other duties as assigned

Requirements:

• Minimum Diploma in related field
• At least 2 years of experience handling ISO Tanks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a leading Multi tech Social media company.

This is a 09 month contract role with their Support strategy & Engagement team.

Job Responsibilities :

• Be responsible for driving Sales and customer Support sentiment by being a trusted cross-functional partner, addressing feedback and communicate Support progress.
• Effectively communicate relevant insights around feedback, challenges, and roadblocks to appropriate stakeholders to influence and drive their roadmap prioritization.
• Collaborate closely with Sales and Support Operations teams to develop multi-faced solutions to fix problems at scale at all stages of the support process.
• Develop compelling data-backed analyses on ways to improve the customer experience - looking at both product fixes and operational improvement opportunities.

Job Requirements:

• Bachelor's degree or equivalent with min 5 years experience in sales support, engagement , strategy , program /project management or related experience
• Experience building relationships with cross-functional teams with ease, delivering impact consistently through seamless communication, and influencing teams towards achieving goals.
• Ability to communicate and present effectively to a diverse audience, across cross-functional partners at all levels in a fast-paced environment.
• Problem solving experience to assess, analyze, troubleshoot, and resolve issues through defining and tracking metric.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

As the Senior Operations (or up to Head of Operations, depending on experience), you can expect to have an end to end view of the trade operations of the firm, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses. You will also be responsible for fund accounting and client reporting. In addition, you can expect to be part of an exciting initiative to plan and implement automation of the firm's operational processes. Other responsibilities include:

• Assist in managing and reviewing relationships with the firm’s service providers – custodian, brokers, fund administrator, etc.
• Daily trade processing and reconciliation, follow up on settlement issues, primarily in equities
• Corporate actions
• Cash flow management, prepare payment instructions to fund and firm vendors.
• Fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Risk management, compliance & regulatory support
• New fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• General office administration

Competencies (Technical / Behavioral):

• Degree in a relevant course (e.g. Finance, Business, Accounting or Economics)
• Preferably 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail oriented and resourceful
• Proficient in Microsoft Excel
• Japanese language skills (business level) is an added advantage
• Good level of proficiency in the understanding of equities and related derivative products
• Good communication skills
• Open attitude to learning
• Ability to work under tight daily deadlines

PPP Coffee is expanding and we seeking an experienced Head of Operations to lead and manage our F&B operations. In this role, you will be responsible for supporting the business expansion plans through hiring and leading a team of managers to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Description

· Lead and manage a team of managers overseeing cafe/retail operations and bakery production

· Set up, monitor and/or review operational systems and processes to enhance operational efficiency

· Ensure all outlets maintain the product quality and service standards

· Responsible for recruitment of staffing and manpower

· Conduct training and orientation along with HR support to set up new team members for success

· Oversee regular maintenance, managing facelifts and/or major renovations

· Work with key suppliers and partners to ensure purchasing and inventory management is managed to ensure the highest quality and best COGS

· Respond to customer escalations, and ensure support for the continuous improvement process

· Provide feedback and offer suggestions for improvements

· Prepare weekly and monthly reports as required

Minimum Requirements

· 5 years’ experience working in a managerial role in a F&B/retail environment overseeing 3 and/or more outlets

· Bachelor's Degree in preferably business administration, F&B, Hospitality, or related field

· Fluent in English and one other local language

· Basic computer literacy including MS Word and Excel

· Action oriented; committed and reliable; strong attention to detail

· Takes initiative to solve issues or offer alternatives

You must have the passion with service and is knowledgeable on coffee which is our core of our business. We are seeking a positive individual, a true leader that will lead by example, good teamwork and sociable attitude as we are in the people business.

Job Descriptions

Join our Fast-Growing Freight Forwarding Company!

We seek an exceptional Operations Manager to oversee all aspects of our freight forwarding, transportation, warehousing, and distribution operations in Singapore. This high-impact role is ideal for a strategic leader who maximises productivity, efficiency, and profitability.

• Oversee all air and sea shipments, documentation and customs clearance
• Manage relationships with vendors, freight forwarders, and service providers
• Coordinate with overseas agents, internal teams, and vendors to ensure the best rates, meeting client instructions and efficient cargo handling
• Prepare pre-alerts, air waybills, certificates of origin, and advance manifests
• Secure competitive rates and capacity from airlines, if needed
• Guide and develop team members and vendors for operational excellence
• Resolve service issues promptly to ensure excellent customer service
• Oversee warehouse operations and inventory management
• Control costs through data-driven improvements and solutions
• Collaborate with sales and service to deliver quality solutions
• Ensure regulatory, legal, and safety compliance
• Lead a high-performance team focused on quality and efficiency
• Identify and drive continuous improvements and innovations

Requirements

• 5+ years overseeing freight operations and freight vendor management
• Authorised TradeNet user with Customs declaration experience
• Strong communication, presentation, and vendor management abilities
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Able to work independently, show initiative, and develop and implement process improvements and procedures.
• Excellent organisational skills and budget/resource optimisation abilities
• Proven leadership, analytical, problem-solving, negotiation, and decision-making skills
• Successful track record managing teams and air freight logistics
• Skilled at developing teams, procedures, and achieving operational excellence
• Passion for innovation, customer service, and exceeding objectives
• Driven to meet deadlines and optimise costs

We want to hear from you if you're passionate about making a difference and advancing your career. Please submit your resume today to join our dynamic team. Only selected candidates will be notified.

Live Nation is looking for a collaborator to work as part of the Global Security team, you will form

part of a high performing global team committed to overseeing, coordinating, and assessing

security, Crowd Safety Management and Emergency Management efforts across the Asia Pacific

Region.

As the Senior Manager Security Operations – APAC, you will be responsible for

• Travelling across Asia Pacific, performing security audits and risk vulnerability assessments across festivals, amphitheatres, clubs, theatres, and third-party venues to Identify operational gaps and strategize corrective actions to ensure risk mitigation

• Collectively promulgate good and best practice policies and protocols to buy down risk across events, including utilising emergency operations, hostile and errant vehicle deterrence/mitigation, CCTV monitoring, search technologies and screening processes to prevent the entry of prohibited items, weapons and explosives into or within proximity of venues

• Lead, mentor and guide teams to obtain and maintain best practice methodologies to Security Operations

• Implementing security processes, technologies and solutions and working with third party vendors to positively impact security operations and enhance fan experiences

• Assisting the Chief Security Officer/VP Global Security International with comprehensive compliance efforts to provide security, operational risk and counterterrorism advice and assistance to respective division leadership

• Engaging and maintaining relationships with regional, federal, and international law enforcements, government agencies, external stakeholders, industry peers and subcontractors in support of global security and venue operations

• Coordinating incident notification, management and emergency response programs with cross-division leadership and relevant Live Nation executives and stakeholders, acting as the focal point for Asia Pacific security incidents and incident response

Who and what are we looking for?

• Expansive professional experience (10+ years) in law enforcement, Large event security, crowd management or a similar domain

• Bachelor’s degree obtainment in a related discipline. Graduate degrees will be highly regarded

• L5 Crowd Safety Management accreditation or willingness to undertake

• A high intellect individual who can clearly articulate, evaluate and negotiate securityrelated concepts across broad audiences comprised of technical and non-technical staff

• A high calibre and proven leader with excellent track records capable of making crucial decision calls, whilst also being flexible, innovative, and committed to holistic outcomes through empowering their colleagues in a decentralised organisation

• A collaborator who builds relationships and drives continuous improvement by leading through others

• Candidate are prepared to undergo background and reference checks with their previous or current (where possible) senior leaders at the Directors/VPs level, to whom they report.

A new and exciting Project Manager (contract) for reputable consulting firm. Looking for someone with experience in Credit Operations

Requirements:

· Strong analytical, problem solving skills and reporting capabilities

· Good In-depth knowledge of Credit processing chains with a focus on Operations

· Good technical understanding of Global Banking products and Corporate Banking (especially Corporate Credit domain) is a strong plus

· Ability to interact appropriately in a non-hierarchical framework with a variety of stakeholders including SME from Operations or IT, business and senior management

· Comfortable operating with a strong level of autonomy and/or under pressure

· Ability to think outside the box and to deal with novelty

· Strong written/verbal communication skills

· Strong team working and interpersonal skills

· Organized and delivery-focused, with attention to detail

· Proactive, proposing or taking own initiatives to prevent risks / issues

· Solid work ethic and high level of motivation

· Proficiency in Microsoft Office (MS Word, Excel & PowerPoint)

If you are interested in this position, please feel free to drop me a message and send your CV over to [email protected]

Argyll Scott Singapore Pte Ltd

Su-May Lam

EA Reg No: R1873088

Responsibilities:

• Overall responsible for the smooth and efficient operations of the properties
• Monitoring of day-to-day facilities and maintenance operations
• Supervise and guide operation and workflow
• Supervise all operation staff for day-to-day operations
• To carry out regular inspections of properties and perform preventive property maintenance to keep the property functioning in top condition
• Handle complaints actively and take remedial actions to resolve problems
• Ensure compliance of safety & building regulations and all other statutory requirements
• Ensure daily operation in a timely and orderly manner and inform management of any issues
• Oversee the planning, coordination, and execution of various social events for residents, ensuring client satisfaction, logistical efficiency, and adherence to budgets and timelines
• Other duties as assigned from time to time.

Requirements:

• Degree in Hospitality, Business, Management or equivalent
• At least 5 years of experience in student hostel / serviced office operations management
• Experience in property / facilities management or front desk would be advantageous
• Good team player with interpersonal, analytical, presentation skills
• Experience in using MS Office.

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Operations Manager / Engineering Manager
• Working Location: East
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $7,500 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage and enhance the company’s operational processes through development and automation.
• Build and lead a strong Engineering team to provide technical support, meet production demands, and comply with regulations.
• Guide Engineering groups to excel in technical support, equipment management, process design, R&D, and facilities safety.
• Maintain process control, manage capital expenditures, and oversee projects to optimize process efficiency and return on investment.
• Direct the technical team to implement improvements to meet project timelines and goals.
• Analyze operations to find process enhancements that will boost productivity and quality.
• Lead Technical, Equipment, and Process Engineers, and Work Safety teams for optimal process development and support.
• Oversee workplace safety and health, ensuring safe operation of all production processes and equipment.
• Devise strategies for a robust Technical Service division with a top-tier preventive maintenance plan.
• Oversee the development, design, budgeting, testing, and upgrade of in-house and automated machines and software to fulfill production and development needs.

APPLY NOW!!!

• Hold a Bachelor's Degree or Advanced Diploma in Engineering.
• Have at least 5 years of experience in a high-volume manufacturing setting.
• Minimum 5 years' experience in applying advanced aspects of technical/engineering expertise to practical business problems.
• Skilled in designing automated machinery, programming PLCs, and machining (CNC, milling, lathe, and grinding).
• Understand chemical process control and risk assessment in chemical or medical device production.
• Know legal safety standards for installing large-scale equipment and permits in the medical device field.
• Proficient in design, engineering, and project management.
• Expert in PLC and HMI programming for various platforms like Allen Bradley, Mitsubishi, Keyence, Omron, etc.
• Proficient in SolidWorks design software.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66158 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing/ Chemical
• Position Title: Sales Section Manager / Sales Operations Manager
• Working Location: Tuas
• Working Hours: Mon – Fri, 8.30 AM – 5.30 PM
• Salary Package: Up to $5,500 + Transport Allowance + Mobile Allowance + AWS + Variable Bonus (up to 4 months)
• Duration: Permanent

Key Responsibilities

• Support Business Manager in overseeing and executing sales activities and strategies.
• Streamline processes to improve the section's productivity and efficiency.
• Serve as primary customer contact; manage negotiations, queries, and documentation.
• Conduct meetings with customers, including potential travel.
• Collaborate with QA, logistics, and partners for seamless sales operations.
• Track sales performance, forecast trends, and assist with budget preparation.
• Supervise daily sales tasks, mentor team members, and support procurement as needed.
• Adhere to EHS and QMS standards.
• Perform additional duties as required.

APPLY NOW!!!

• At least a Diploma in any discipline with minimum 3 years of related working experience in sales administration field.
• Well-versed with Microsoft Office.
• Able to travel as and when needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65940 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Overview

As a Microsoft Data Center Project Manager (DCPM), you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collaboration across various teams as well as provide mentorship across data centers by sharing best practices.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
• Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
• Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
• Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
• Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
• Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
• Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
• In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service).
• Support escalation of issues to appropriate owner.
• Embody our culture and values.

Qualifications

Required Qualifications:

• High School Diploma or equivalent AND 1+ years industry experience OR 2+ years industry experience and college course work.
  

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• 2+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.