Total 393 Full-time operations advisor job vacancies in D14 Geylang, Eunos

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Job Title: Service Advisor (BYD/Denza)

Location: Ubi

Department: Aftersales Department

Key Responsibilities:

Customer Interaction:

• Greet customers promptly and professionally, understanding their service needs.
• Clearly communicate repair recommendations and service options.
• Answer customer questions regarding their vehicle's condition, maintenance, and service history.
• Provide accurate estimates for services, parts, and labor, and obtain customer approval for repairs.

Service Management:

• Open repair orders, ensuring all customer details, vehicle information, and service requirements are accurately documented.
• Schedule appointments for vehicle services and follow up with customers regarding completed work.
• Maintain clear and timely communication with customers about repair progress and any delays.
• Coordinate with technicians to prioritize and expedite repairs and services.
  
  Sales and Upselling:
• Identify additional service and repair opportunities, presenting them to customers based on vehicle inspections.
• Upsell and promote service packages, maintenance programs, and accessories.
• Actively contribute to achieving service department sales goals.
  
  Administrative Support:
• Maintain accurate records of customer interactions, repair orders, and service history.
• Ensure that all work orders are properly processed and completed according to dealership standards.
• Follow up on customer satisfaction surveys and resolve any complaints or issues in a timely manner.
• Keep track of warranty information and ensure compliance with manufacturer guidelines.
  
  Quality Assurance:
• Ensure all repairs and services meet company and industry standards for quality.
• Review completed jobs with technicians and ensure that no details are overlooked before the vehicle is returned to the customer.
• Perform final walk-arounds with customers, explaining completed work and ensuring satisfaction.
  
  Team Collaboration:
• Work closely with service technicians, parts department, and other team members to streamline the service process.
• Assist in the training of junior service advisors and support colleagues when necessary.
• Participate in service department meetings to discuss goals, customer feedback, and workflow improvements.

Qualifications & Education:

• High school diploma or equivalent; automotive certifications or technical training preferred.

Experience:

• 2+ years of experience as an automotive service advisor or in a similar customer service role in the automotive industry.
  
  Skills:
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Basic understanding of automotive repair processes and terminology.
• Proficient in using service management software and office applications.
• Excellent problem-solving and customer service skills.
  
  Attributes:
• Detail-oriented and organized.
• Professional appearance and demeanor.
• Ability to work under pressure and meet deadlines.
• Strong sales acumen and the ability to upsell services.
  

• Job Scope:

· Perform a range of administrative and operation support to the team to facilitate the efficiency of the R&D and Sales department

· Support overall day to day operations to ensure all administrative tasks are completed to keep the department running smoothly

· Promptly answer the questions of staff and other stakeholders

· Provide excellent customer service and maintain relationships with vendors

· Prepare and file forms and other documents

· Managing inventory and ordering supplies for the company

· Update logs and sales order forms

· Record and upkeep inventory in the system and/or forms.

· Assist in documentation works to upkeep the records in accordance to GMP guidelines.

· Support the sales team in sample preparation as required.

· Assist in all other logistics operation, such as arrangement of parcel shipment.

. Other duties as assigned by the management

Requirements:

· Min. 1 -2-year experiences.

· Versatile, Initiative, communicative, meticulous, autonomy and self-motivated.

· Ability to adapt to fast-working environment with good troubleshooting skills.

· Willingness to learn with positive attitude.

. Able to communicate with China Vendors

If interested, please submit your resume to [email protected] or Whatsapp +65 83883669

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

Job description for Operations Executive

We are a growing facility management company in Singapore looking to hire an Operations Executive. As we grow, we are glad to nurture our team and provide career advancement. Do join us as we offer a great environment for personal development and constructive feedback and support within the team. As an Operations Executive, you will be working closely with a team of Supervisors and Cleaning Specialists to deliver cleaning services to the clients.

Responsibilities

• Work with Operations Executive to ensure smooth running of Operations.
• Resolve issues raised by the Customer Service and Billing team.
• Conducts necessary checks and follow up with the ground staff, Supervisors, within the team to ensure the operational processes are being done properly within the stipulated time.
• Work with the Sales team to provide necessary input and details for the tendering of projects and quotations.
• Handle onboarding and hiring of the team under your management.
• Work with Operations Team to improve processes, optimize the schedule and increase efficiency of the given tasks to grow the business and profits of the company.
• Support Operational needs within the team and complete ad-hoc tasks assigned.
• To conduct site visits and handle quotations and tendering of jobs.
• Manage inventory lists & equipment to ensure the requirements of clients are being fulfilled.
• Manage Supervisors and ground staffs to complete ad-hoc tasks assigned.

Requirements

• Candidates must possess at least a Degree in any field.
• 1 - 2 years of working experience is preferred.
• Good interpersonal skills.
• Not required but bonus if able to speak Mandarin as to liaise with Mandarin speaking workers.
• Full-Time position. Ability to start immediately is preferred.
• Working Hour(s) in Office: 9am - 6.30pm, Monday to Friday
• Contactable out of working hours and standby to resolve urgent issues.
• Based in Singapore

Benefits

• 13 month salary
• Yearly performance bonus
• 15 days annual leave
• Medical entitlement

A growing Shipping company based and headquartered in Singapore is seeking for suitable candidate for Shipping Operations Executive.

Brief Job Description:

- Monitoring vessel movement to ensure smooth operational process

- Demurrage / Claims Analysis, Calculations and Follow up

- Contract Administration and Documentation

- Liaising with Clients on vessel schedule, position and other requirement

- Supporting commercial team on operations aspects

Requirements:

- Candidate should be independent, motivated, meticulous and have good communication skills (spoken & written)

- Willing to learn, proactive and dedicated to work even without supervision

- Maritime knowledge / background is required

We are looking for people with commitment, integrity and dedication. If you are an energetic professional seeking to enhance your career and to set sail with us, please send your applications and CV.

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

To organise and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. Must be competent and able to plan many different kinds of operational activities.

The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

An Operations Manager makes sure that all aspects are covered and that company goals are met. They are responsible for everything from negotiations to budgeting and purchasing. In addition, they work closely with senior management in developing long-term operational strategies that help meet company objectives.

Experience in the following are required

• Operations Planning (including roster scheduling and manpower deployment, update SOPs and workflows, improve operational processes)
• Client Relations (Maintain and improve relationship with clients i.e. improve client satisfaction, Source for new clients)
• Finance knowledge (managing budgets, expenses, forecasting)
• Human Resources (market knowledge, hiring, compensation & benefits, training, retention, handle grievences)
• Leadership skills
• Drive service quality and effectiveness
• Support the Sales and Business Development team
• Able to work on the ground and relate to team members

With mentorship from industry leaders and access to high-net-worth clients, fuel your professional growth with us at The Table Maker (https://the-table-maker.com/). Unlock your full career potential and build connections that will open doors to extraordinary opportunities.

We're looking for dedicated individuals who want to take their careers to the next level.

If you have the grit and determination, join our team today. The ideal candidate will provide tailor-made investment solutions, empowering clients to achieve their lifelong financial aspirations. They must possess the confidence to craft meticulous financial plans and meticulously verify their work, guaranteeing absolute precision in all provided information.

Job Responsibilities:

• Provide financial planning support to clients
• Support investment professionals to cultivate client relationships
• Prepare financial plans and check their accuracy
• Manage Client's assets

Requirements:

• Singaporean/PRs
• Based in Singapore
• 2 -3 years of experience in the Finance industry or a related field
• Strong understanding of the investment business
• Excellent interpersonal skills

Job Description:

• Daily manual labour work in handling of goods
• Assist our customers’ Customer Service to coordinate all cargoes clearance, liaise with all our terminal clearance teams, pull bypass cargoes using tractor to ensure that the cargoes are in good condition at all times
• Prepare Air Waybills (AWB) before despatching cargo for loading on board aircraft.
• Assist customers in clearing all their daily urgent cargoes from Airfreight Terminals and delivering them to their warehouses on the same day with zero discrepancies.
• Ensures that all cargo shipments are handled and stored according to Standard Operating Procedures (SOPs) and handling requirements.
• Preparation of all cargo documentations and performs stock control and housekeeping operations.
• · Follows and implements safety and security measures, and reports any safety and security breaches
• · Support compliance of height, weight and special handling requirements in stacking, moving and arranging items on pallets according to storage plans.
• · Any other tasks as assigned

Requirements:

• Minimum 2 years of experience within a similar role as either a courier, cargo agent, delivery person, or logistics operative
• Ability to work shift work
• Familiar with all safety standards and regulations set by the organisation and other authorities
• · Excellent record-keeping abilities with the ability to file and keep in good order large volumes of paperwork
• · Demonstrated experience in providing customer support
• · Excellent conflict resolution and negotiating skills
• · Keen eye for small details
• · Great problem-solving abilities
• · Good computer skills
• · Excellent communication and articulation skills

Job Description:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.
• Validate business requirements to align with business/operation needs as well as IT architecture and security standards
• Review the test scenarios and perform mock/sanity test to ensure smoother production implementation
• Perform walkthrough for BAU-related incidents and fix proposal to all stakeholders for review and signoff

Facilities & Equipment

1. Perform routine maintenance of Medical & Non-Medical equipment in accordance to maintenance schedule

• Medical Equipment includes (Wards Only) :

- Wheel Chair

- Geriatric Chair

- Commode Chair

- Hospital Bed (6 Monthly)

• Non-Medical Equipment includes (Wards & General Areas) :

- Sanitary Fixtures

- Electrical Fixtures

- Furniture

2. Perform non-routine maintenance of Medical & Non-Medical equipment when requested by the wards / offices

Store Management

3. Receive all purchases delivered to the Nursing Home

4. Ensure that all store issues are supported by store requisitions either by sales order or requisition form

5. Ensure that goods delivered to user department are properly acknowledged by user on the Delivery Order

6. Assist in maintaining store records to account for inventory control

7. Assist in organizing the Store properly to ensure that goods are properly kept and identified and easily accessible

Purchasing

8. Source quotation for medical / non-medical supplies & services based on user’s request

9. Prepare Purchase Request Form (PRF) for Management’s approval

10. Prepare Purchase Order (PO) upon approval of PRF and submission to vendor for acknowledgement

11. Acknowledge receipt of medical/ non-medical supplies & services purchased along with tax invoice

12. Submit endorsed tax invoice along with official St. Andrew’s Nursing Home (SANH) PO to finance for payment

13. Ensure timely tracking of PRF, PO and Payment status in stages via SANH PRF / PO / AP tracking system

14. Ensure all PRF, PO and Payment invoice are duly endorsed by the appropriate approving authority

15. Ensure all duly endorsed PRFs are converted to PO and sent to the respective vendors for acknowledgement

16. Coordinate between vendors for delivery of items / services upon acknowledgement of PO

ADDITIONAL DUTIES

17. Any other duties as assigned by Supervisor

JOB REQUIREMENTS

• GCE O Level
• 2 – 3 years of related working experience

Make an Impact by

To lead and manage the GPU Infrastructure-as-a-Service (IaaS) platform. This role will oversee the GPU infrastructure, storage infrastructure and associated services, ensuring seamless integration and operation.

Infrastructure and Resource Management:

• Manage the maintenance and operations of Data centre with liquid cooling setup that hosts the GPU cloud.
• Optimization of GPU infrastructure and associated hardware.
• Optimize resource allocation to meet the performance requirements of both data centre operations and cloud hardware operations, as well as cost-effectiveness goals.
• Lead the operations team to ensure compliance to the SLA needs of customers and the product.
• Enhance system scalability and reliability through automation and continuous improvements. Enforce industry-standard operational process with reference to standards like ISO 27001 or equivalent in the data centre and cloud operations

Operational Excellence:

• Handle general incidents, including operations management and escalation management across the AI cloud product.
• Develop and implement operational strategies to ensure the reliability and efficiency of our GPU Cloud infrastructure.
• Collaborate with other departments to streamline processes, enhance customer experience, and meet service level agreements.
• Support services and improve the lifecycle of GPU cloud hardware and the data centre environment with monitoring, logging, and alerting through deployment, operation, and refinement.
• Establish Ops systems/processes (SOPs, EOPs etc) and to manage daily operational issues.
• Possess strong operational management skill set, which involves organising the internal cross functional teams and external vendors to ensure an efficient and resilient ops setup.

Team Management:

• Build and lead a high-performing operations team to foster a culture of innovation, collaboration, and continuous improvement.
• Set clear goals and objectives, mentor team members, and drive professional development initiatives.
• Oversee resource management and allocation to optimize team productivity and effectively meet operation goals.

Security and Compliance:

• Lead security incident management processes, focusing on identification, containment, and resolution of threats in the data center environment and GPU cloud hardware.
• Enforce best practices for security and compliance.
• Stay abreast of industry security trends and implement measures to safeguard customer data and platform integrity.

Skills for Success

• Proven track record of managing and escalating complex cloud and data centre infrastructure issues and leading operation teams.
• Experience in liquid cooling operations would be great
• Strong understanding of hardware infrastructure operation, security, management, and best practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to lead cross-functional teams.
• Proficiency in managing customer interactions and improving service delivery to enhance customer experience.
• Experienced in Linux and hypervisor administration for GPU infrastructure and cloud.
• Complex technical problem-solving with a proactive approach to system operation and optimization.
• Knowledge of storage technologies and experience in capacity planning, troubleshooting, and data protection.
• Experience in GPU and GPU infrastructure management, including configuration, monitoring, and performance.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Regional Operations Manager

Work Dynamics - Integrated Facilities Management

What this job involves

Delivery of Client Satisfaction

The Operations Manager role works with the Account Director. The role is responsible for ensuring a high level of client satisfaction, managing the service delivery team, delivering key operational initiatives as well as ensuring consistency in processes, systems and reporting.

The role also ensures that JLL’s IFM standards are implemented and practiced at all sites within the account portfolio including SOP’s, EOP’s, Playbooks and escalation processes.

Reporting to the position will be the Facilities Managers.

Duties and responsibilities

Leadership (where applicable)

• Assist the Client & AD to establish the vision and strategy for the account.
• Understand the client’s key business drivers, focus the team to ensure those priorities are aligned with our deliverables
• Ensures the account team is high performing.
• Work with support functions teams (HR, SCMP, EOS and Finance) to ensure smooth delivery at all sites.
• Respond to all country / account issues / escalations.
• Passionately acting as an advocate for innovation, challenging traditional thinking working model,
• Raising the Profile of Client’s Innovation Objectives and Platform, seeking opportunities, leading adaptive project, development techniques, strategies to ensure maximum throughput of deliverables
• Ensuring the ongoing support of new Directives, driving process simplification and standardisation

Client/Stakeholder Management

• Serves as single point of contact for Jones Lang LaSalle’s teams and an escalation point for any issues.
• Accountable for the service delivery to meet contractual obligations of Jones Lang LaSalle
• Manage relationships with key stakeholders in all Client’s organizations
• Develop and maintain a detailed understanding of the Client’s business and key factors influencing their requirement for our services.

Builds and Manages High Performing Teams

• Assist with the implementation of technology systems to support service delivery, and ensure the required reporting from the systems
• Develop and implement standard operating procedures and processes for new accounts.
• Develop, implement and manage all local initiatives and programs for the IFM team.
• Drive client specific initiatives such as savings targets, benchmarking and best practices
• Source, transfer and implement best practices to the account
• Drive regional consistency in the account e.g. in reporting, standard operating procedures, systems and HR practices.
• Establish consistency in the monthly reporting across the JLL portfolio.
• Prepare regional reporting to the satisfaction of the Client

Required Qualifications & Experience

• Minimum 6 to 7 years’ experience in Facilities Account Management
• Tertiary qualifications in Engineering is mandatory.
• Experience of Managing Facilities Management for Manufacturing Sites either on Service Provider side or client side.
• Previous Experience managing complex multiple account structures, either running multiple teams, across multiple locations.
• Has handled a P&L
• EHS credential is preferred
• Strong leadership skills with a proven track record in managing large teams and vendors.

Achieve Financial Result

Financial Management

• Be responsible for achievement of the agreed financial targets for the account; revenue, expenses and debtor’s targets.
• Meet the agreed growth targets for all account.
• Look for opportunities to cross-sell services.
• Assist finance teams for collection of fees from client and tracking of outstanding payments.

Contract Management

• Ensure adherence to the contract
• Assist AD and Facilities Managers for the achievement of key performance indicators, service levels and other measures as contracted
• Assist and manage the change control process
• Work with Facilities Managers to ensure governance is followed at all locations
• Putting best practices in place

Do you like sharing ideas to improve the work process? As our Operations Manager, you’ll contribute to the creation of facilities service delivery standards. You’ll also help in the planning, implementation and review of site-specific processes and protocols.

Teamwork should also be one of your strongest points, as you’ll work with a team to ensure that all performance targets set out in the contract are being met. To do this, you’ll develop tools that help measure the technical team’s performance on a quarterly or annual basis.

Regional Business Operations Lead

Position Overview
We are seeking an experienced and dynamic Senior Director of Account Business Operations to join our team, focusing on driving strategic initiatives and managing a high-performing, multi-functional team providing facilities management services for our Asia Pacific global technology client. This role is crucial in enhancing client relationships, delivering exceptional service, and achieving key performance indicators. If you are passionate about fostering partnerships, leading transformative programs, and possess strong commercial acumen, we want to hear from you!

Key Responsibilities

• Client Relationship Management
  Proactively cultivate and nurture strong partnerships with key client stakeholders to ensure alignment and satisfaction.
  Collaborate closely with the client to translate their Objectives and Key Results (OKRs) into actionable, results-driven programs and initiatives.
  Collect and analyze client feedback to continuously improve service delivery and maintain high-quality standards.
• Program Development and Management
  Shape and implement a comprehensive program management strategy that leverages best practices, tailored to meet the unique needs of the account.
  Work in tandem with account Subject Matter Experts (SMEs) to develop and execute innovative regional programs in areas such as program management, communications, business insights, vendor management, procurement, governance, performance management and transformation.
  Act as a key liaison between account SMEs and the wider account team to ensure seamless service delivery and operational excellence..
  Oversee the “Engine Room,” a dedicated transformational team focused on optimizing processes and driving continuous improvement, enabling operations teams to concentrate on core service delivery.
• Team Leadership
  Lead and inspire a diverse team of 20 SMEs, ensuring they are equipped with the tools and personalized support needed to excel in their roles.
  Foster an environment of open communication and cross collaboration, encouraging team members to share ideas and contribute to collective goals.
  Utilize your leadership acumen to influence and motivate the broader operations team, driving impactful results.
• Strategic Planning and Execution
  Lead and champion strategic initiatives that align with both client objectives and account goals, driving long-term success.
• Contract Governance and Administration
  Serve as the primary governance and contract administrator, ensuring all contractual obligations are met.
  Rigorously monitor compliance with contractual obligations while striving to exceed Key Performance Indicators (KPIs).
  Maintain robust scoring mechanisms for strategic KPIs that incentivize high performance and transparency.
  Uphold a comprehensive governance and reporting framework, ensuring accountability and transparency.
  Ensure ongoing maintenance of the master service agreement and local country agreements, aligned with JLL standards.

Required Skillsets

• Client Focus & Relationship Management
  Demonstrated ability to effectively engage with a wide range of stakeholders, including JLL and client executives, to build trust and foster collaboration.
  Strong conflict resolution skills, with a proven ability to navigate complex situations while balancing client needs with organizational objectives.
  Professional and proactive approach to customer service, with a commitment to delivering exceptional stakeholder engagement experiences.
• Leadership and Team Development
  Proven track record of effectively leading and developing high-performing teams, fostering an inclusive and motivating work environment.
  Experience in promoting a culture of collaboration, constructive feedback, and continuous professional development among team members.
  Ability to coordinate activities across multiple functions and departments to achieve operational success and drive team synergy.
• Program Management & Organizational Skills
  Exceptional planning and organizational skills, with the ability to prioritize competing tasks and meet tight deadlines in a fast-paced environment.
  Flexibility and adaptability to navigate rapidly changing circumstances and address complex issues as they arise.
  Strong aptitude for managing multiple projects simultaneously while maintaining a focus on quality and detail.
• Problem Solving & Strategic Thinking
  Resourceful and innovative thinker, skilled at navigating ambiguous situations in a dynamic and evolving business landscape.
  Strong analytical capabilities, with a proven ability to develop and implement long-term, strategic solutions that drive value.
  Open to exploring new ideas and challenging the status quo, fostering a culture of continuous improvement and innovation.
• Communication & Interpersonal Skills
  Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
  Proficient in writing and interpreting contracts, ensuring all stakeholders are aligned and informed.
  Strong attention to detail, ensuring that all outputs are consistently high quality and meet organizational standards.

Qualifications

• 10+ years experience in facilities, property management, consulting or a related field with a strong background in client relationship management and program execution.
• 5+ years experience in a diverse leadership role.
• Bachelor’s degree in a relevant discipline or equivalent experience/certification preferred.
• Proven ability to lead large-scale business operations across multiple countries in the Asia Pacific region, demonstrating cultural sensitivity and adaptability.

Join us to shape and drive exceptional client experiences while leading a dynamic team in a collaborative environment. Your leadership will make a tangible impact on our operations and client satisfaction!

• Coordinate, direct, and monitor cleaning services across the zone
• Supervise and manage cleaning teams
• Monitor quality control and implement improvements
• Coordinate schedules and resources
• Build and maintain strong relationships with clients
• Manage inventory of cleaning materials and equipment, including ordering and stock control
• Oversee the servicing and maintenance of cleaning equipment
• Provide comprehensive training to new staff on:
  - Cleaning standards and quality expectations
  - Health and safety protocols
  - Equipment and machinery operation

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

Our goal is to help elderly individuals maintain independence and quality of life while remaining in the comforts of their own homes. We aim to provide quality services designed to meet various care needs, from basic personal assistance to specialised nursing care, ensuring seniors receive appropriate and compassionate support.

In this role, you will be responsible for providing mentorship, guidance, and professional development to Care Associates as well as actively participating in quality improvement initiatives to continuously refine care processes and elevate service excellence. Additionally, you will play a key role in fostering a supportive team environment and implementing best practices to enhance client satisfaction and operational efficiency.

You would

• Provide and exemplify organisational standards for home personal care services
• Conduct regular field visits to ensure care is delivered according to expected standards
• Manage a team of Care Associates, offering mentorship, direction, and advocacy
• Communicate effectively with the team regarding guidelines and updates on care standards
• Monitor and manage the deployment schedule, leave, and medical leave of Care Associates
• Coordinate and arrange for regular reassessments of care plans to ensure continuity of care
• Maintain inventory and records of consumables and equipment required for service delivery
• Participate in quality improvement initiatives to enhance care processes
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

You are

• Holder of Higher Nitec in any discipline
• Experienced in eldercare, healthcare, or hospitality, along with relevant leadership experience, would be advantageous
• Able to thrive in a collaborative and dynamic environment
• Skilled in communication and stakeholder management
• Passionate in community services and service-oriented
• Proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Ops Lead. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

Long Term Contract

ROLES AND RESPONSIBILITIES

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each. Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction.
• Manage the team's performance and provide guidance and support as needed.
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Company Description

GN Hearing Pte. Ltd is a distributor of hearing aids and accessories for GN Group in Singapore and Malaysia. The company supplies hearing aids directly to hospitals and private clinics in Singapore and Malaysia. Candidates will have the opportunity to work on life-changing products and be part of a team committed to enhancing the lives of people with hearing loss.

Role Description

We are hiring for the position of Logistics Specialist.

Oversee the operational and logistics needs for Singapore and Malaysia business with hands-on proactive management of Inventory and supply chain stakeholders to enhance efficiencies

and drive synergies.

Job Requirements

- Manage inventory for the hearing aid distribution business in Singapore and Malaysia.

- Responsible for accurate inventory forecast planning for all stock and marketing material.

- Follow-up on supply and product availability issues with supplier.

- EOL (End Of Life) SKU planning and execution

- New product launch operational planning

- Quarterly inventory stocktaking

- Order processing and delivery to Singapore hospitals, retail clinics and suppliers.

- Coordination with production, lab technician and suppliers.

- Handling returns, replacements and repairs of hearing Aids.

- Obtaining & evaluating all relevant information to manage inquiries and complaints.

- Escalating issues of commercial sensitivity including trends.

- Record details of product issues for accurate execution of good distribution practice requirements.

- Uploading of new stock into the ERP system.

Qualifications

- At least 2 years experience in customer service.

- At Least 2 years experience in inventory management.

- Passion in offering the highest level of customer care and support to partners.

- Process-oriented with a track record of completing tasks in a structured and orderly manner.

- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and external stakeholders.

- Fluent in both English and Mandarin.

What we offer:

- Attractive salary and benefits.

- An inclusive work environment with excellent work culture.

At GN Hearing Pte. Ltd. we are committed to creating an inclusive workplace that celebrates diversity of backgrounds and cultures. We welcome applications from individuals with different abilities, and individuals from all races, ethnicities, genders, religions, and beliefs.

Job Description:

The Regional Operations Manager will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management.

Key Responsibilities:

• Develop and implement operational strategies to achieve regional business goals.
• Monitor market trends and adjust strategies to seize growth opportunities.
• Prepare and manage the regional budget, overseeing financial performance and optimizing cost efficiency.
• Improve operational processes and implement best practices across all locations.
• Maintain strong relationships with key customers and address any service issues promptly.
• Ensure compliance with local regulations and company policies.
• Track and report on key performance indicators (KPIs) for the region.
• Oversee supply chain and inventory management within the region.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional role.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and P&L management.
• Ability to adapt quickly and manage multiple projects effectively.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Service Delivery Operations Lead whohas proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Service Delivery Operations Lead

Job Description:

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team.

Ensure timely delivery of services and maintain high levels of customer satisfaction.

Manage the team's performance and provide guidance and support as needed.

Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill 2.

2. Troubleshooting and Analysis Skill

3. 3. Manage a team of > 5 people before

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Job scope

• General administrations & co-ordinations for smooth operations.
• Assist in planning and adjustment of manpower scheduling.
• Compile and consolidate manpower strength.
• Work with human resource on employee development and performance appraisal.
• Answer employee questions regarding operations.
• Perform other ad-hoc duties as and when required.
• Able to swim will be added advantage.

Job requirement

• Diploma or equivalent with 1 year experience in operations or administrative support within fast-paced environment.

• Strong organizational and time management skills with the ability to multitask and prioritize tasks effectively.

• Strong problem-solving skills and the ability to adapt to changing priorities.

• Able to communicate well with employees of different profile.

• Ability to work independently and as part of a team, demonstrating a proactive and collaborative approach.

• Responsible for overseeing the day-to-day operations of the provision shop and ensuring smooth and efficient functioning.
• Accountable for the commercial management of a provision shop mainly selling daily necessities as well as titbit items.
• To lead, develop, improve and attain a high level of customer service satisfaction.
• Ensure store operation standards are adhered to by all norms.
• Managing inventory, coordinating with suppliers, and ensuring that the store is adequately stocked.
• Responsibly review daily transactions and prevent any irregularity
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions.
• Manage the store’s budget, analyzing sales data, and implementing strategies to increase profitability.
• Plays a crucial role in ensuring compliance with health and safety regulations, as well as maintaining a high level of customer service.
• Manage complaints cases whenever necessary.
• Assist in other ad-hoc duties as and when required.

Requirements:

• Diploma and above in Business Management or equivalent.
• Working experience in sales in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Good knowledge in POS,e-commerce platforms, MS-office
• Energetic and self-motivated individuals highly preferred.
• Bilingual in both Chinese and English as required to communicate with customers.