Registration & Admission
· Perform accurate registration for Emergency Department patients
· Manage billing for patients including payment & deposit collection
· Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital
· Assist patients / NOK / general public on general enquiries over the counter or through telephone
· Any other duties assigned from time to time
Bed Management
· Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.
· Monitor and manage the bed waiting time for patients in order to meet the department’s Key Performance Indicator (KPI)
· Liaise with clinicians and inpatient nursing for bed related matters
· Generate daily report and information for dissemination to the relevant stakeholders.
· Any other duties assigned from time to time
Requirements:
· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline
· 1 to 2 years of working experience, preferably in healthcare industry
· Candidates with no prior experience are welcome to apply
· Good interpersonal & communication skills
· Proficient in Microsoft Office applications
Working Schedule:
· Must be able to perform 3 rotating shifts (including weekends and Public Holidays)
· 7am – 2.30pm (morning) / 2pm – 9.30pm (afternoon) / 9.15pm – 7am (night)
