Total 14,832 operations advisor job vacancies in Singapore

· Experienced in Chinese food industry.

· Experienced in Chinese Spices

. Well Verse in Mandarin to be able to communicate with Chinese speaking chef

· Supervise efficient upkeep of tools through proper usage of equipment and devices.

· Analyze all customer requirements and prepare plans to resolve customer care-related issues and satisfy customers.

· Monitor and ensure optimal cleanliness, and sanitation.

· To manage the day-to-day operations of the section in the food establishment

· To ensure the quality & consistency of food quality

· To track and maintain inventory and stock ordering.

Job Description & Requirements

Roles & Responsibilities

• Manage daily works.
• management,operations and customer service
• Responsible for assisting with the management of other departments and maintenance of daily works .
• To coordinate with all departments including processing customer's requirements
• At least 3 years experience in related industry.
• harworking and be a team player.
• Responsible and team-player.

Position Overview:

The Operations Executive is responsible for the overall strategic management and execution of core operational functions within the company. This includes leadership over Trip Support, Medical Evacuation Sales and Operations, Aircraft Owner Accounts, Crew Logistics, and the coordination of suppliers and vendors. The Operations Executive will ensure that the company's services meet the highest standards of efficiency, safety, and client satisfaction, while maintaining compliance with regulatory requirements and optimizing cost-efficiency.

Key Responsibilities:

1. Strategic Management of Trip Support Functions

• Oversee the planning and coordination of flight operations, including route planning, overflight permits, ground handling, and fuelling.
• Ensure seamless execution of client trips by maintaining close communication with internal teams and external service providers.
• Monitor regulatory updates in international aviation to ensure compliance

1. Medical Evacuation Sales and Operations

• Lead and manage the Medical Evacuation (Medevac) division, ensuring rapid response capabilities and adherence to medical and aviation protocols.
• Establish partnerships with hospitals, insurance companies, and other service providers.
• Oversee pricing strategies and service level agreements (SLAs) for MedEvac operations.

1. Management of Aircraft Owner Accounts

• Serve as the primary point of contact for aircraft owners, ensuring client satisfaction and operational transparency.
• Manage aircraft scheduling, utilization, and financial performance of owned aircraft.
• Conduct regular reviews of aircraft maintenance status and liaise with technical teams for upkeep and service.

1. Crew Logistics

• Oversee the coordination and management of all crew-related logistics, including commercial positioning flights, accommodation, and catering.
• Ensure efficient crew rostering and duty time management in compliance with regulatory standards.
• Manage relationships with vendors providing crew services such as transportation and lodging.

1. Executive Coordination and Vendor Management

• Lead the selection, negotiation, and management of contracts with key suppliers and vendors, including handling, catering, fuel, and other critical operational services.
• Develop and maintain strategic relationships with suppliers to ensure service continuity and cost-effectiveness.
• Oversee the procurement process and ensure it aligns with company standards and budget constraints.

1. Safety and Compliance

• Ensure that all operations are conducted in accordance with international and domestic aviation safety regulations.
• Maintain strong working relationships with aviation regulatory bodies and ensure that safety audits and compliance checks are conducted regularly.
• Implement and monitor a robust safety management system (SMS) across all operations.

1. Budget and Cost Control

• Develop and oversee the operations budget, ensuring that all functions operate within budgetary constraints.
• Conduct regular financial reviews to identify cost-saving opportunities without compromising service quality or safety.
• Monitor expenditure on vendors and service providers, ensuring that financial objectives are met.

1. Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, ensuring alignment with company goals and operational excellence.
• Foster a culture of continuous improvement, identifying areas for process optimization and innovation.
• Facilitate training and professional development opportunities for team members.

1. Crisis Management and Problem Resolution

• Act as the point of escalation for operational challenges, resolving issues related to trip disruptions, client concerns, or vendor service failures.
• Oversee the development and execution of contingency plans to manage disruptions, ensuring minimal impact on clients and operations.
• Lead emergency response coordination in the event of operational crises.

1. Reporting and Performance Metrics

• Develop and monitor key performance indicators (KPIs) related to operations, trip support, vendor performance, and client satisfaction.
• Provide regular reports to the executive leadership team on operational performance, including recommendations for improvement.
• Ensure that data analytics are used effectively to enhance decision-making and operational efficiencies.

Working Conditions:

• Full-time position, typically Monday to Friday, with occasional overtime as needed.
• Office-based with occasional site visits as required.

Required Skills and Qualifications:

• Extensive experience in aviation operations, preferably within the private jet or corporate aviation sector.
• Strong understanding of international aviation regulations, safety protocols, and best practices.
• Proven experience in vendor management, contract negotiation, and strategic supplier relationships.
• Exceptional leadership, communication, and problem-solving skills.
• Strong financial acumen with experience managing budgets and cost control.
• Ability to thrive in high-pressure environments and manage multiple tasks simultaneously.

Operations Executive responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various project tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and monitoring project performance. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Project Executive’s duties are to ensure that all projects are completed on time, within budget and meet high quality standards.

• Coordinate project management activities, resources, equipment and information
• Break projects into do-able actions and set timeframes
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Help prepare budgets
• Analyse risks and opportunities
• Oversee project procurement management
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Work with the Project Manager to eliminate blockers
• Use tools to monitor working hours, plans and expenditures
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests

Construction background is required.

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines

• Work closely with the Group CEO to develop and accomplish goals and strategic plans

• Set KPIs & strategize on expansion and operational improvement plans

• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market

• Provides timely, accurate and complete reports on the operating condition of the company

• Identify and evaluate strategic business for company’s growth and expansion via M&A/ partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company

• Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company

• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan

• Oversee and ensure smooth running of all aspects of restaurant operations

• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard

• Responsible for the measurement and effectiveness of all processes internally and externally

(Proficient in English & Chinese is preferred)

SUPERVISORY & OPERATIONAL RESPONSIBILITIES

· Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic, and timely mise-en-place whilst minimizing cost through breakage, loss, or excessive chemical consumption and appropriate staff levels.

· Control of all permanent stewarding personnel and casual labour to correct employment procedures and payment of staff. Responsible to prepare staff duty roster on weekly basis and replace/cover staff on public holiday and annual leave.

· Communicate information via team briefing regularly.

· Report all matters of concern to other departments. Ensure all staff are conversant with and adhere to all fire, health, and safety procedures.

· Maintain the stewarding store and organize it in an orderly manner including cleanliness and sanitation at all times.

· Create and maintain a productive work environment by appropriate Management control of Human Resources.

· Be responsible for the administration of the hotel’s disciplinary and grievance procedures within the department.

· Liaise with outlets and production Managers to discuss and establish requirements and solve operational problems.

· Liaise with Engineering to ensure that all equipment is properly maintained and in good working order.

· Ensure all procedures, methods, and standards within the department fall within the NEA requirements.

· Be responsible for and accountable for the departmental operating equipment budget.

· Find ways to improve the efficiency of the operations that will benefit our clients.

· Other duties as directed.

As part of our Operations Team, you'll be responsible for the below:

1. Source and purchase goods and services with suppliers to constantly strive for best purchase while maintaining the highest level of quality, reliability and services.

2. Assist to prepare work instructions and job process worksheets for production shop-floor.

3. Monitor quality, service and delivery issues, and take corrective action as required.

4. Monitor in-house inventory movement and planning of material

5. Handle purchase administration and order processing ie delivery and invoicing documents to ensure timely fulfillment of customer orders using ERP system ( Oracle Netsuite).

6. Prepare monthly stock review based on firm orders and forecast data.

7. Coordinate import shipments with supplier and receive delivery of materials from suppliers

8. Plan local delivery routes and manage day-to-day delivery schedule

9. Process requests for aftersales service and mocks up

10.Provide weekly reporting on service status and quality issues

What we are looking for:

1. Minimum 2 years of working experience in procurement/operations

2. Proficient in Microsoft Office particularly Excel and Word

3. Experience in using ERP system eg SAP, Oracle

4. Able to work in a fast-paced environment

Expected Start Date: Immediate

Roles and Responsibilities

1. Establish resources for the Singapore subsidiary and recruit and train the team.

2. Oversee the daily operations of the Singapore subsidiary, develop risk management strategies, implement and track various operational performance indicators, and ensure the achievement of expected goals and results.

3. Possess knowledge of international business, expand the Singapore and ASEAN markets, and develop new clients to meet sales targets.

4. Conduct market analysis and research, and provide relevant recommendations and strategies.

5. Coordinate communication and work across different functional departments and cross-cultural teams.

6. Serve as a communication bridge between the headquarters and the Singapore subsidiary.

Requirements

· Must be coordinating with company assignments, and may frequently travel between the Singapore subsidiary and the headquarters.。

· Experience in project management, market sensitivity, and adaptability is required.

· A background in sales or engineering is a plus.

· Proactive, approachable, strong communication skills, leadership and integration abilities, sense of responsibility, and a positive attitude.

· Maintain good interpersonal relationships with both the headquarters and overseas subsidiaries.

· Must be willing to undergo a training program at the Taiwan headquarters.

Skills based on job description

· Project planning and execution / scope management

· Task assignment / performance target distribution

· Staff career development

· Crisis and issue management

· Departmental performance target management

· Market research, data analysis, and report writing

· Sales target allocation and performance achievement

· Sales and management report writing

· Customer intelligence gathering

· To raise parts ordering request forms for customers’ cars as requested by service

advisors/technicians via the Power Apps.

 Informing the Parts Executive / Parts Supervisor to increase stocking level based on movement.

 Identifying and ensuring correct parts are issued out to our technicians for repairing at our

workshop as well as to ensure all parts issued out are discarded/invoiced via our DMS.

 Keeping records of all ordered / special ordered parts and to ensure parts ordered are to be

issued out to the requestor.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

Answering phone calls, providing retail prices and further information enquired by customers

and the service department.

Attending to our technicians and all other customers’ inquiries and requests for spare parts at

the counter.

 To raise parts ordering request forms for customers’ cars as requested by service

advisors/technicians via the Power Apps.

Informing the Parts Executive / Parts Supervisor to increase stocking level based on movement.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

• Perform day-to-day operational activities in relation to Inward payments / Outward payments / Account Transfers
• Ensure completeness, timeliness, and accuracy of customer (institutional, corporate, and retail) instructions.
• Perform daily End of Day reconciliation of receipt/payouts.
• Ensure timely escalation of incidents & system issues (where applicable)
• Participate in live verification testing (where applicable, on weekends)
• Undertake any other adhoc activities assigned.

Qualifications:

• Diploma or Degree in Finance or any related discipline
• At least 1 year of experience in the Banking, Financial, or Investment Domain
• Independent and willing to learn
• Able to work well in a fast-paced environment

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Permanent, 5.5 days 830am-530pm (Alternate Saturday 830am-1230pm), Clementi

Our client

An ISO certified additional and alteration (A&A) work contractor, integrated facilities management service provider offering various types of professional services including facilities management, Maintenance of building facilities n Facility consultation service.

Job scope

· To respond to M&E facilitates operations cases to provide technical knowledge and advice for site issue

· Manage a team of in-house Technician including roster planning, to carry out day-to-day building M&E services.

· To manage sub - contractors in fitting out and A&A projects and ensure adherence to building’s regulation guideline

· To conduct preventive M&E maintenance to ensure smooth facilities operation.

· To manage minor A&A works M&E project

· To Coordinate with client, vendor, internal team. External contractor

· To liaise with vendor for cost comparisons and liase with client for building M&E contract renewal.

· To adhere to SLAs (Service Level Agreements)

Requirements

· Diploma in Facilities Management or M&E engineering

· 4 years of Facilities operations.

· Proficient with acmv/hvac/ aircon building M&E.

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Position: Business Operations Manager (Supply Chain)
Contract Duration: 1 Year (Renewable subject to your performance)
Location: Depot Road
Salary: Up to $4,800 per month

We are looking for a Business Operations Manager (Supply Chain) to join our team on a one-year contract. The successful candidate will be responsible for planning, scheduling, and coordinating business processes and the delivery of products and services in accordance with company policies and regulatory requirements.

Key Responsibilities:

• Assist the team and support ongoing projects, including the current TKDN project.
• Participate in developing and validating demand signals to ensure alignment with transition plans and identify supply constraints, ultimately defining an executable plan that meets financial and market share goals.
• Exercise independent judgment within defined parameters.
• Develop expertise and practical knowledge of applications within the business environment.
• Contribute as a team member by providing information, analysis, and recommendations to support team initiatives.

Requirements:

• Proficiency in SAP software.
• Bachelor’s degree.
• Preferably 1-3 years of relevant work experience in managing projects related to supply chain operations, including planning, execution, and analysis.
• Ability to learn quickly and effectively apply new skills.
• Willingness to take on responsibilities and exceed expectations.
• Strong analytical skills to gather, analyze, and interpret relevant data.
• Clear verbal and written communication skills.
• Demonstrated ability to work collaboratively in a team environment.

Should you be interested in this position, please submit your resume to [email protected] directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Working days: 5 days (Mon - Fri)

Working hours: 10am - 6pm

Location: Tiong Bahru

Salary: $2000 - $2400

Job Responsibilities

• Manage communication between Sales & Marketing team to ensure all are aligned with product delivery strategy.
• Build rapport with both internal and external stakeholders to ensure projects are delivered on time.
• Conduct internal and market analysis to identify key areas of growth for new products.
• Help build and improve resilient internal processes that will allow the business to scale quickly.
• Issuing invoices and airway bills to customers and counterparts.
• Assist in some packing and labelling for products delivery
• Reply to customer inquiries via email and on social media platforms.

Requirements

• Must have knowledge of appropriate software including Ms word, excel, power point, google etc.
• Possess at least Nitec education

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description:

• Maintain the centre’s operation manuals and related files and ensure that information contained therein is regularly updated.
• Establish and maintain a system for filing all essential information and circulars from government agencies such as the Ministry of Health (MOH)
• Assist in the collation of statistics and preparation of statistical documents for external parties such as the MOH and AIC
• Assist finance department to verify service and transport attendance, invoice clients monthly and submit claims MOH or other related institutions
• Assist centre Supervisor to review effectiveness of programmes implemented and ensure programmes are updated and appropriate for targeted audience.
• Documentation of activities performed and monitoring short and long outcomes of these activities.
• Assist Centre Supervisor to oversee centre-based IT related project such as providing end-user needs, feedback, requirements to IT vendors and assist with trials on new systems, assist with migration of data.
• Assume other responsibilities relevant to the position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.
• Cover some aspect of the duties of the Admin Assistance in fees collection in his/her absence.
• Assume any other duties tasking by Centre Supervisor/ Centre Lead

Job Requirements:

• min. Diploma / GCE ‘A’ / ‘O’ Levels and above
• At least 2 years of relevant working experience in a government hospital setting and / or healthcare organisation
• Proficient in Microsoft Office, have good spoken and written communication skills and be meticulous, reliable and independent
• Team player and able to work independently as well

Interested candidates please send your updated resume in MS Word format to:

[email protected]

Subject: Ops & Progamme Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Job Description:

• Oversee & manage assigned zone clinics to ensure clinic operations runs smoothly.
• Operate and manage clinic management system including clean-up for duplicate codes, standardise procedures/services code and pricing and develop user manual to document system functions and operation processes.
• Support and promote new and existing business development initiatives and programmes and further development of services.
• Manage employee relationships including conducting training, employee appraisals, counselling, coaching and grievance management.
• Work closely with respective HR and Accounts colleagues to communicate areas relating to staffing requirements, employee feedback, and finance related queries.
• Keep abreast of MOH regulation requirements and ensure new policies integrate with clinic practices and workflow.

Job Requirements:

• Minimum GCE 'N' or 'O' levels
• Experience in managing outpatient clinic operations/ experience in GP setting

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Global Response Operations focuses on supporting users through scalable solutions that match the observed community needs. We are looking for influencers who can align cross-functional partners to ensure the best possible experience for users and advertisers on our platforms.

The Global Response Operations SEO (Specialized Enforcement Operations) team is seeking a solutions-oriented, data-savvy Market Expert who is passionate about providing a great support experience for our community of users and advertisers.The successful candidate will work with the Asia Pacific team to review and enforce on organic, ads and commerce content reported for potential abuse, resolve user account issues, improve the overall support experience for Indonesia, as well as solve enforcement issues across a wide range of Meta markets.

In SEO the team specifically focuses on high priority, complex or regulatory enforcement demand, where our systems or scaled solutions need specialized support. SEO’s team is flexible and agile, bringing enforcement expertise that can be deployed to shifting priorities and dynamic emergent situations, necessitating local context, language, policy, community or functional expertise.The Market Specialist will be part of a data-driven culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in our Singapore office.

Responsibilities

• Work as part of the SEO Indonesia team, enforcing on crisis response within the Asia Pacific region while specifically representing the Indonesia market.
• Work as part of an On-call Operational structure to enforce on critical content within SEO Markets with a higher focus on Indonesia.
• Use a combination of language and market geopolitical knowledge, deep understanding of cultural, language nuances and minority communities, to capture signals and insights to enforce and solve for complex risk and operational issues within the region.
• Scope scalable solutions to improve the support of our community of users, communities and advertisers in the Indonesia market and in partnership with other regions.
• Investigate and resolve issues that are reported on META products, such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material. The content can be across organic, ads and commerce.
• Support enforcement efforts on agnostic content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks.
• Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
• Analyze key metrics and collaborate with cross-functional teams to improve our processes and tools. Build subject matter expertise around abuse areas prevalent in the region and work with the team on enforcement efforts to manage and control impact.
• Investigate emerging risk across the region and influence cross functional resolution. Provide input and support on policy recommendations using geopolitical as well as operational understanding with XFN partners.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions.
• Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards.
• Support the training and onboarding Meta partners.

Minimum Qualifications

• Bachelors degree or equivalent experience
• Fluency in Bahasa Indonesia is essential as this role will involve working on issues in the local language as well as dealing with external clients in that market
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders from the Indonesia market
• Strategic thinker with strong analytical and creative problem-solving skills
• Passion for supporting the Facebook and Instagram community
• Excellent communication and collaboration skills
• Self-starting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment

Preferred Qualifications

• Experience with vendor management
• Experience with training, quality assurance or metrics analysis
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Markets business is one of the largest of its kind in the world. It combines sophisticated 24- hour global coverage with a detailed knowledge of local markets. Our services are offered both online and offline in more than 60 countries and territories worldwide. We specialise in foreign exchange, credits and rates, structured derivatives, equities and debt, equity and equity-linked capital markets.

We are currently seeking a high calibre professional to join our team as Head of Markets and Securities Services Operations Singapore.

Purpose of the Job

The role is required to provide senior management oversight for operation activities supporting Markets and Securities Services business in the market. The role is the senior officer responsible from an operations perspective to local stakeholders, to deliver consistent high quality service, simplify and create synergy across operations and provide strong local decision making and ensure timely escalation. The key outcome being to provide a scalable and sustainable operation to the local market.

Principal Accountabilities

• Support strategic development of MSS businesses
• Client Servicing, Management & Retention
• Ensures error-free and efficient operations across all products and clients
• Adopts best practices across MSS products and client segments from other markets
• Monitor new products in the market and ensures that the operations can support changes/ new products in the market
• Support new product and client implementation
• Manages operational risk, including its identification, assessment, mitigation and control, loss identification and reporting
• Creates environment for effective team work and maintaining high team morale / job satisfaction
• Provide overview on Operation service and performance
• Ensure implementation of local, regional or global Operation strategic changes

Major Challenges

1. Decision Making: The role requires clear decision-making skills from the job-holder on a regular basis on issues ranging from cost, client service, technology, processes, risk management / compliance and people.
2. Evolving environment: The operating environment is constantly changing in respect to products, clients, processes, regulations, competitors etc. The job-holder is required to ensure that the teams adapt quickly to the dynamic environment and delivers consistent service.
3. Risk Management/Internal Controls: The products traded and services offered by MSS business are complex in nature with regulatory risk exposure. This requires the job-holder to have a complete understanding of the products and services, plus a front to back understanding on risk exposure and the respective control requirement.
4. Operational Efficiency/Productivity: This MSS business typically operates in a competitive environment with other market players offering similar products and services. This requires the job holder to constantly evaluate and re-design processes to improve efficiency and productivity.
5. Synergies – Create measurable synergies between Markets Operations and Securities Services Operations for a more efficient and client centric model.
6. People Management: The job-holder will be managing a large operation workforce with diverse background and is expected to ensure adequate engagement across teams and promote a speak up culture.

Context of the Job

• The job holder is expecting to have direct management for operation teams in the local market and if applicable, to provide influence and guidance to staff member in the global service centre located offshore supporting the respective market.
• The business environment is evolving with on-going developments in products, client service, processes, regulations, market practice, etc. This requires the job-holder to manage constant changes in term of operations service, systems, processes and people.
• The job holder will be responsible to act with courageous integrity and adhere to HSBC values and business principles

Qualifications

Education and Relevant Experience

• University degree (BA) or (BS)
• Significant experience in the finance industry, ideally in operations supporting investment banking or securities services business.
• Strong product knowledge and understanding on clients’ requirement and industry practices
• Strong leader who exhibits robust judgment, decision making and is resilient to change
• Strong Communication Skills; ability to articulate complex issues concisely and in clear language
• Ability to identify, manage and mitigate risk effectively; strong awareness on conduct-risk and other Non-financial risk elements applicable to Operations
• Strong problem solving capability, able to multi-task well under pressure and in times of ambiguity. Organized with systemic approach to programme execution
• Experienced people management and organization skills
• Experience in working with a wider group of stakeholders including Front Office, Product Control and Technology
• Experience in managing regulators, vendors and other external stakeholders

You’ll achieve more when you join HSBC.
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https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JQVQ&src=JB-258226

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Gravitas is partnering with one of the Llyod's Syndicate that specializes in providing a range of insurance products and services, leveraging its expertise in underwriting and risk management to serve diverse clients globally.

You will be tasked to manage all operational activities for the Singapore business, ensuring effective underwriting and compliance support.

Responsibilities:

• Deliver timely underwriting services like policy issuance and premium booking.
• Oversee office operations, service provider setup, and expenses.
• Prepare data for regulatory reporting and maintain reporting deadlines.
• Support IT setup for tools and assist in business continuity planning.
• Facilitate regulatory process changes and promote continuous improvement.
• Build strong relationships with internal teams and external partners.

Requirements:

• Strong organizational and analytical skills.
• Experience in operational roles within insurance.
• Knowledge of underwriting, claims, and finance processes.
• Proficient in Microsoft Office.

Apply now to find out more!

Apply now if you want to be part of the pioneering team with huge autonomy!

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Assistant Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Assistant Manager:

• Lead annual performance, remuneration, and bonus reviews, collaborating with Regional teams and global headquarters.
• Oversee payroll preparation, ensuring accurate, timely employee payments in coordination with Finance.
• Manage employee benefits programs, including insurance, pension plans, and leave entitlements, ensuring up-to-date documentation.
• Ensure accurate, up-to-date employee data for Singapore and SEA countries, conducting regular checks.
• Identify opportunities to digitize HR processes, enhancing efficiency and employee experience.
• Manage visa and work permit processes, ensuring compliance with local regulations and government agency requirements.
• Maintain updated HR policies, procedures, and employee handbooks, providing guidance on local employment laws.
• Handle employee grievances, mediate disputes, and foster compliance with employment regulations.
• Support Regional team in onboarding, system updates, and preparing materials for meetings.
• Collaborate on health and safety initiatives, and lead ad-hoc projects as assigned.

Requirements:

• Degree in related field
• 6 years of relevent experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President, Core Operations Manager - Hybrid (Internal Job Title: Ops Sup Lead Analyst – C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Effectively manage and provide oversight of high risk third party and Citi affiliate activities. Ensuring effective risk management practices are in place for third-party relationships, adhering to Citi’s Third-Party Risk Management program
• Manage and perform critical Core Ops Payment processes. Ensure all processes are executed in accordance with Citi policies and procedures, complying with statutory regulations and laws and ensure enhancement and maintenance of internal controls to reduce/control risks and to improve operations standards
• To partner various teams including products, technology, control and other support teams to deliver operational and business goals with paramount focus on timeliness, accuracy and control of delivering payment services. Lead industry payment related projects.
• Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services
• Handle all Audits – internal and external
• Acts as SME to senior stakeholders and /or other team member

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelors’ degree in finance or related field with >15 years of relevant operational experience
• Good understanding of managing large operations team, complex franchise critical processes and relevant controls
• Meticulous and eye for detail and process improvement
• Strategic thinking and Proactive, ability to use own initiative and take lead to devise creative solutions
• Excellent interpersonal, communicate, leadership and management skills
• Strong problem-solving skills and analytical

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei