• Vendor management of software, hardware and resource vendors
• Collaborate with cross-disciplinary teams to ensure all contracts are renewed on time
• Create Purchase Orders on time
• Validate all invoices, ensure all invoices are paid on time
• Ensure all queries from finance controllers, procurement team, tax team, technology team are answered satisfactorily
• Analyze spend data to identify trends
• Collaboration with internal stakeholders, business users and application teams
• Identify risks early and work to mitigate risks
Requirements
• Degree or Diploma
• Ability to work independently without supervision.
• Able to handle important stakeholders and manage expectations.
• Self-motivated team player with strong analytical skills is a must.
• Strong organizational skills
• Able to recognize potential financial problems, engage early to ensure smooth contracting process.
• Strong in Microsoft Excel, knows Pivot tables. Strong in Microsoft PowerPoint and the rest of MS suite of software.

Roles & Responsibilities

Oversee and manage daily operational activities related to Operations.

Coordinate with cross-functional teams, including customer service, sales, and procurement to optimize the smooth flow of Operations.

Provide customer service by promptly addressing inquiries, feedbacks, resolving issues, and ensuring customer satisfaction.

Analyse customer data and feedback to identify areas for improvement, and opportunities for enhancing the flow of operations processes.

Implement strategies to streamline operational processes, enhance efficiency, and reduce costs without compromising quality.

Stay up to date with industry trends, market demands, and emerging technologies to ensure the company remains competitive in the market.

Develop and maintain strong relationships with key partners.

Conduct regular performance analysis and generate reports to evaluate operational metrics, identify areas for improvement, and implement actionable solutions.

Requirements:

Proven experience in operations management.

Strong background in customer service.

Familiarity with inventory management, logistics, and supply chain processes.

Proficiency in data analysis, reporting, and utilizing key metrics to drive operational decision-making.

Excellent communication skills, both written and verbal, with the ability to effectively interact with customers, team members, and external partners.

Strong organizational and multitasking abilities, with keen attention to detail and a focus on meeting deadlines.

Ability to adapt to a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Proactive problem-solving skills and a collaborative mindset to work effectively within cross-functional teams.

RESPONSIBILITIES:-

Voyage Management

• Be the primary point of contact for the Master of the vessel ensuring that a close, cooperative bond is built on trust and mutual respect.
• Provide support, guidance and direction as needed.
• Appoint and liaise with port agents, plan, and monitor port operations to result in effective port turn around.
• Ensure stowage plans are optimised to maximise intakes in the most economic fashion.
• File/follow up on all voyage related matters from Charterers.
• Monitor day to day performance of the vessel in compliance with CP, including speed performance and bunker consumption and promote weather routing and route optimisation (SECA zones etc).
• Daily update of vessel schedule to Charterers.
• Be responsible for commercial documentation such as B/Ls and LOIs.
• Prepare laytime calculations.
• Ensure timely and accurate input into company's software system.
• Monitor profit and loss of respective vessel voyages.

Voyage Fiscal Management

• Monitor voyage related fiscal items including agency disbursement.
• Verify agent PDA and FDA invoices and arrange payment.
• Monitor freight/dead freight/demurrage/rebillables and other claim invoices.
• Prepare and send out freight invoices.
• Prepare and send out deviation and interim port invoices.
• Prepare and send out rebillable invoices.
• Prepare and send out demurrage invoices.
• Send out weekly reminder to Charterers for outstanding invoices.
• Prepare Charter Hire statements and arrange for payments promptly.
• Liaise with P&I and legal/lawyer to settle disputes.

REQUIREMENTS:-

• Minimum Polytechnic Diploma in Maritime Studies or Logistics or in relevant discipline.
• Good knowledge of Charter Party terms.
• Excellent written and verbal communication skills.
• Team player.
• Quick to response.

Establishes project priorities and schedules, in line with strategic plans and operating objectives. Provides specialized advice, facilitation, and support to management, faculty, staff, and/or students in the development and implementation of effective systems, procedures, programs, and/or practices. May oversee one or more specified key operational or business functions for the unit, as appropriate to individual requirements:

• To coordinate with ID for installation job that involves renovation
• To conduct site survey if site surveyor is not available.
• To handle RMA cases when necessary.
• To stand in for installation team when necessary.
• To perform servicing duty when necessary.
• To conduct check on installation team and report to management on workmanship compliance.
• troubleshooting and training
• QC of installation works
• Any other task assigned by Ops Director/Manager/Ops Executive
• To assist customer in resolving with smart home application issue

Requirements:

• Willing to work 5.5 days work week
• Able to build good rapport with customer
• Able to coordinate installation
• Willing to travel and service client on-site
• Class 3 Driving License

Benefits:

• Annual Increment
• Performance Bonus
• Health Benefits
• Birthday leave

JOB RESPONSIBILITIES

-Ensure smooth day-to-day operations and promote products and services to customers.

-Provide customer service through various channels, including phone calls, WhatsApp, and email.

-Assist customers with inquiries and provide information about products and services.

-Schedule appointments and manage event registrations.

-Manage the point of sale (POS) system, inventory, daily sales settlement and sales report.

-Assist with additional administrative tasks assigned by management.

ROLE REQUIREMENTS

-Basic Computer Skills: Proficient in Microsoft Office and Google applications.

-Interpersonal Skills: Friendly and passionate about customer service.

-Independence and Initiative: Ability to work independently, demonstrate initiative, and effectively organize and prioritize work tasks.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Operations Manager

Manage and oversee daily operation of laundry production facility

Operation of dry-cleaning and laundry machines

Ensure the quality of the customers' items before it is dispatched

Escalate and highlight any operation issues beyond manager's jurisdiction

Reports to general manager

Any other duties assigned

Experience in laundry and dry-cleaning needed