Total 4,358 Manager operations engineer job vacancies in Singapore

Responsibilities:

• Lead and elevate the performance of the operations team, ensuring top-notch service delivery and improved satisfaction levels.

• Design and implement innovative operational strategies that boost efficiency, including training programs and quality management systems that significantly enhance performance metrics.

• Develop and oversee key performance indicators for operational success, guiding and mentoring staff to boost efficiency and productivity.

• Manage all aspects of project execution, from planning and resource allocation to riskassessment, ensuring timely and budget-compliant delivery.

• Initiate and drive enhancements in customer service through the adoption of new technologies and automation, improving client interaction and response efficiency.

• Foster collaboration across functional teams to ensure operations are well-integrated with product and technology departments, enhancing issue resolution and operational communication.

• Cultivate a team-oriented environment that encourages open communication and alignment on project goals and corporate strategies.

Requirements:

• A minimum of 9 years of work experience in operations management, demonstrating a proven ability to oversee diverse teams and manage multifaceted projects.

• Strong analytical and problem-solving skills, with expertise in optimizing complex processes.

• Proficient in fostering collaboration and building relationships across various cultural and professional backgrounds.

• Dynamic leadership capabilities, adept at guiding teams through changes and toward continuous improvement.

• Experience in environments focused on advancing secure and efficient digital transactions, with a familiarity with distributed systems.

Please click on Apply to submit your CV

We regret to inform that only shortlisted candidates will be notified.

EA License No. 01C4394

REG No :R1105286 (Ngiam Xinyi)

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About the Company

Lightnet is a fintech company headquartered in Singapore. At Lightnet, we are working on the world’s most advanced cross border payments system. Lightnet has built a global network of Trusted Financial Services partners which provides the most interoperable, efficient, and cost-effective payments capability available today. We believe an inclusive ecosystem that bridges the gap between existing banking rails and non-bank financial institutions will increase profitability for all our partners and enable seamless cross-border transactions across the globe.

By upholding our values of drive, intelligence, integrity, passion and results-oriented, Lightnet continues to enrich the lives and aspirations of our customers each and every day. For more information, please visit https://lightnet.io/.

About the Role

As part of our rapid expansion, Lightnet is now seeking a highly motivated Business Development & Operations Manager to join our Singapore team. The Business Development & Operations Manager is responsible for developing and executing the company's commercials to increase transactions from both B2B, B2C, and C2C customers. This includes developing and managing sales and marketing plans, building and managing relationships with key customers and partners, and overseeing the company's pricing and promotions strategy.

Responsibilities

• Set and achieve sales targets to increase transactions from B2B, B2C, or C2C customers.
• Source and prioritize business accounts or prospects for short and long-term pursuit to achieve assigned sales objectives.
• Build and manage relationships with key customers and partners.
• Analyze sales data and trends to identify opportunities for improvement.
• Keep up to date with the latest market trends and developments.

Requirements

• Bachelor's degree in business administration, or a related field.
• 2-5 years of experience in cross border payments or SME sales.
• Proven track record of success in developing and executing commercial strategies.
• Strong understanding of B2B, B2C, and C2C sales.
• Excellent relationship-building and communication skills.
• Strategic thinking and problem-solving skills.

What we are offering

• Working as a part of a team in a multicultural environment built on collaboration, flexibility, and respect.
• Competitive compensation package
• Career growth and development opportunities

Lightnet Group is committed to hiring based on merit and organizational fit. If you are keen to join the team, please apply here or directly send your CV outlining your skills and capabilities to [email protected].

About Us: SG Veg Farms is dedicated to transforming urban spaces into thriving centers of sustainable food production. Our state-of-the-art mechanized hydroponics farm is the first and only one of its kind, situated atop HDB multistory car park within residential area. Through cutting-edge technology and sustainable practices, we are redefining agriculture in urban environments, providing fresh and nutritious produce to consumers.

Job Scope:

As the Urban Farm Operations Manager, you will be responsible for overseeing all aspects of farm operations, ensuring the efficient and sustainable production of high-quality crops. Your key responsibilities will include:

1. Farm Management: Lead day-to-day operations of the urban farm, including crop cultivation, irrigation, nutrient management, and pest control.
2. Team Leadership: Manage and motivate a team of farm technicians and support staff, fostering a culture of excellence, collaboration, and innovation.
3. Technology Integration: Utilize and optimize the farm's mechanized hydroponics system, leveraging technology to maximize crop yield, quality, and efficiency.
4. Quality Assurance: Implement and maintain rigorous quality control measures to ensure that all produce meets the highest standards of freshness, flavor, and safety.
5. Supply Chain Management: Coordinate with procurement, logistics, and distribution teams to ensure timely delivery of produce to local markets and customers.
6. Community Engagement: Engage with local residents, schools, and community groups to raise awareness about urban agriculture and promote the benefits of locally grown food.
7. Continuous Improvement: Identify opportunities for process optimization, innovation, and expansion, driving continuous improvement in farm operations and performance.
8. Compliance and Safety: Ensure compliance with all relevant regulations and safety standards, maintaining a safe and healthy working environment for all staff.

Requirements:

• Bachelor's degree in Agriculture, Horticulture, or related or relevant fields such as mechanical engineering. Diplomas with a related field will be considered on a case-by-case basis.
• Preferably minimum 2-5 years of experience in farm management, with a proven track record of success in hydroponics or controlled environment agriculture.
• Strong leadership skills, with the ability to inspire and motivate teams to achieve ambitious goals.
• Deep knowledge of hydroponic farming techniques, crop physiology, and plant nutrition.
• Familiarity with agricultural technology and automation systems.
• Excellent organizational, communication, and problem-solving skills.
• Passion for sustainability, environmental stewardship, and local food systems.
• Ability to work independently, prioritize tasks, and thrive in a fast-paced, dynamic environment.
• Flexibility to work occasional weekends or evenings as needed.

Join Us:

If you're ready to make a meaningful impact on urban agriculture and help shape the future of food production, we want to hear from you! Please submit your resume and cover letter outlining your qualifications and why you're the ideal candidate for the Urban Farm Operations Manager position at SG Veg Farms.

Responsibilities

• Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness and common areas in accordance with the standard work requirements.

• Directs Housekeeping staff and contracting vendors such as public area, pest control, landscape and laundry in the fulfilment of providing housekeeping functions, maintenance and cleanliness within budget, with quality and on schedule.

• Maintains the care and use of supplies, equipment, etc. and the appearance of Housekeeping areas, and performs regular inspections of residents and common areas for sanitation, order, safety and proper performance of assigned duties.

• Ensures Housekeeping supplies and equipment stocks are raised timely and maintains adequate inventory levels to provide a clean, safe and comfortable environment.

• Recommend solutions for operational problems in work schedules, personnel utilization and other non-scheduled jobs.

• Recommend procedures and policies for housekeeping operations to keep abreast of current standards and procedures.

• Train employees in proper housekeeping procedures and appropriate performance of duties.

• Evaluate and make recommendations concerning cleaning products and equipments, order and maintain sufficient inventory of housekeeping supplies and equipment.

• Perform other related duties which may be assigned to you by the Management from time to time. You may also be assigned to other projects at the discretion of the Management.

Requirements

• Willing to work night shift/ rotating shift / weekend.

• Willing to work outdoor (some projects might include outdoor environment)

• At least 2 years of supervisory experience in Hotel Housekeeping

• Ability to successfully operate large-scale, high pressure environment with sudden change in business levels

• Knowledge in multi-cultural service protocols and standard.

Role & Responsibilities

• Understand customer's internal business functions and culture.
• Identify, build and maintain relationships with customer's internal management.
• Act as single point of contact for operational issues, mitigating any crisis.
• Represent customer needs to Cisco post-sales support teams and applicable organizations.
• Travel to quarterly customer site visits to present operational issues/activity, customer satisfaction, and gap analysis to the client and internal Cisco personnel.
• Provide customers with regular updates on "hot" or intensified issues according to customer sentiment.
• Coordinate and conduct weekly conference calls to provide status reports to customer.
• Create and present quarterly reports to customers with analysis of customer's support needs.
• Problem/Project Management.
• Work with Cisco Global to ensure seamless and consistent delivery of services and solution support to achieve customer SLA/KPIs.
• Develop and share operational standard methodologies, processes and procedures to improve the customer operations overtime.
• Build consistent relationships with key Operations and support decision makers within customer base and advices on future direction of Cisco/customer post-sales support relationship.
• Be the “go to” person and main point of contact for customer and internal teams.
• Provide detailed and documented requirements to cross-functional teams that improve the impact of the customer experience.
• Accurately produce High Availability metrics reports (MTTR, KPIs, Analytics, etc.) and other custom reports.
• Conduct internal and customer facing knowledge transfer sessions on Cisco tools processes, procedures.
• Regular review of RMAs to determine if parts are meeting MTBF especially on accounts that have contracted pay outs. If RMAs are getting close to pay out time - dynamically require EFAs by updates through GRs.

Required Skills

• Typically requires a BS/BA degree or equivalent plus 4-6 years related customer support experience, operation and project management experience or business experience.
• Ability to work as a team member in a cross-functional matrix environment.
• Excellent presentation and communication skills.
• Knowledge of vertical market business trends and concepts.
• Strong project and problem management skills.
• Strong influencing and negotiation skills.

Must Have Requirements:

1. Fluent in Mandarin & English
2. Travelling required
3. Data Center companies background

Responsibilities:

• Supervise all facets of the critical physical infrastructure within the data center, ensuring consistent high availability and performance standards. Maintain service quality while upholding service level agreements without causing disruptions to internal or external customers.
• Collaborate closely with the leadership team to standardize operations site-wide and implement programs aimed at optimizing Power Usage Effectiveness (PUE).
• Lead teams of engineers and technicians operating around the clock, overseeing both routine maintenance and emergency services for critical systems like switchgear, generators, and cooling equipment.
• Take charge of improvement initiatives, coordinating with internal and external support teams from inception to completion.
• Serve as the primary escalation point for facility-related issues and emergencies, including responding to incidents outside regular business hours.
• Manage overall site capacity and contribute to the design of new facilities and infrastructure.
• Drive incident management efforts, including coordinating on-site activities during incidents impacting customers, conducting thorough root cause analyses, and guiding incident resolution efforts.
• Ensure strict adherence to safety protocols during all work activities.

Requirements:

• Hold a Bachelor’s degree or higher in Engineering or a related field.
• Possess a minimum of 10 years of direct management experience within one or more data centers.
• Demonstrate an engineering background with expertise (MEP) systems.
• Have experience managing the entire lifecycle of data center assets, including refurbishments or replacements within live environments.
• Exhibit an executive-level mindset and strong emotional intelligence to effectively collaborate with diverse stakeholders, ranging from data center technicians to C-level executives.
• Embrace a growth mindset and prioritize innovation to remain competitive in the industry.
• Display enthusiasm, energy, and positivity to recruit, motivate, and lead high-performing teams.
• Proficient in both English and Mandarin to communicate effectively with Mandarin-speaking personnel.
• Exposure to Automation/IoT deployment or experience in Smart Data Center integration is a valuable asset.

Exciting news! We are on a growing journey and building a stellar team!

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are seeking a dynamic Operations Manager who has a strong background in retail management, exceptional leadership skills, and a proven track record of optimizing operational processes to enhance customer satisfaction and maximize profitability.

You will also -

• Set weekly, monthly, and quarterly sales targets, and service standard target and lead the front-line sales staff to achieve them
• Manage in-store operations in retail stores and department counters, that include but not limited to staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics and sourcing, customer service, order fulfilment
• Liaise with retail operations team and department store buyers on a regular basis
• Assist in hiring and training front-line sales staff so that we can provide the best service standard in the industry while helping sales staff achieve their highest potential and keeping the staff satisfaction level high
• Actively identify and solve any issues in store operations and people operations in a timely manner
• Plan and manage in-store marketing events based on yearly campaign calendar
• Manage online operations that include but not limited to online partnerships, campaign planning, order fulfilment.
• Source and lead business partnerships to expand our sales channels and increase our brand awareness

You MUST be or have –

• Passionate about Sunnystep products and mission, and passionate about consumer products that impact people’s lives
• At least 3 years of hands on experience in a similar role
• A solid experience in supply chain management, inventory control, and logistics
• A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed
• Positive attitude and a kind heart
• Enjoy helping others and enjoy learning new things

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - [email protected].

Job Summary

The role comprises both Operations and Technology functions with the primary function being 70% facilities management and 30% technology. The Operations (Facilities Management) role oversees all aspects of building functions and guarantees the safety and functionality of all facilities, assets and equipment. The duties include negotiating contracts with service providers, have organised maintenance and inspection schedules, carry out regular inspection of organisation’s premises / facilities to meet safety regulations and coordinate renovations and updates.

The technology role requires oversight of the technology infrastructure and operational processes of the organization's IT requirements. The Manager is responsible for daily management of IT needs, ensuring the availability and reliability of systems and networks at all IJ locations, managing technology vendors, and improve efficiency and productivity by implementing new technologies and processes. He / She must ensure that the organization's IT policies and procedures are updated and compliant with industry standards and regulations.

Job Roles & Duties

(i) Operations (Facilities Management) Responsibilities

The staff manages the maintenance of a clean and safe working environment for all stakeholders on-site at our premises where we operate. Duties include:

• Develop and implement strategy to ensure the efficient and effective maintenance including scheduling and co-ordinating of maintenance activities.
• Monitor and evaluate the performance of cleaners/ vendor and maintenance service providers.
• Monitor the safety and cleanliness of interior and exterior areas, such as offices, meeting rooms, classrooms, Chapel, Sick Bay, kitchens / pantries, living areas of the IJHCC residents, toilets, parking lots and outdoor recreation spaces
• Manage a schedule of regular repairs / maintenance and inspections on facilities and equipment e.g lift, air conditioners, water tank, fire alarm, auto-gate to ensure prompt rectifications are provided when required.
• Guide organisation to clear inspections and audits set by regulators such as MSF, BCA, NEA etc
• Ensure proper security measures are set up for the workplace, this include collaborating with security system vendors or a team of security professionals
• Generate regular reports on maintenance, repairs, safety and other occurrences for supervisors and authorities
• Manage the budgeting and spending for facilities needs

(ii) Technology ( IT Management) Responsibilities

• Oversee the daily operations and manage IT systems and networks, inclusive of WIFI access, CCTV, access cards system, hardware and software, emails and accounts, website support, office telephone systems, auto-gate remote control.
• Manage technology vendors and service providers to ensure that the organization's technology needs are met.
• Develop and implement policies, procedures, and processes to improve IT operations and increase efficiency and productivity and implement cyber security tools and measures.
• Ensure that the IT policies and procedures are up to date and compliant with PDPA requirements, industry standards and regulations. Function as the Data Protection Officer (DPO) for the organisation and ensure organisation is trained on its obligations.
• Evaluate and implement new technologies and systems that improve IT infrastructure and support the organization's strategic goals.
• Maintain a strong understanding of the organization's needs and work closely with other departments to ensure that IT is aligned with those requirements.
• Manage the IT budget and keep up-to-date with the latest industry trends and developments in IT operations management. Be resourceful to tap on relevant fundings to support IT upgrade / maintenance where applicable.

Job Requirement

• Possess a relevant Diploma / Degree in Computer Science, IT and/or Building Facility Management, Engineering (civil, electrical, or mechanical) .
• Has at least 8 years of relevant working experience inclusive of managerial experience in Operations and IT preferably.
• Has knowledge of IT infrastructure, networks, cloud computing and systems to effectively manage and trouble-shoot issues and manage IT system installation, configuration and analysis‍
• Strong knowledge of industry facilities management standards and requirements to maintain the premises he / she oversees.
• Advanced mechanical skills and knowledge of building systems to ensure adherence to required standards
• PDPA knowledge
• Possess problem-solving aptitude
• Ability to manage multiple projects with attention to details.
• Self-initiated and skilled in time management, organization, planning and prioritization.
• Excellent communication skills and negotiation skills to effectively interact with team members, senior management, and other stakeholders.
• Stakeholder management skills

Responsibilities:

• To lead and manage end-to-end fuel depots operations
• Ensure timely performance of operations and completion of projects
• Establish, maintain and review operational work scope to meet customers’ expectations.
• Liaise with authority on operational and engineering work issues
• Responsible for manpower planning and staffing requirements within operations sites
• Drive initiatives to drive long-term operational excellence
• Investigate on emergencies and apply corrective actions
• Communicate and liaise closely with both internal and external stakeholders
• Assist in new base/projects to ensure smooth transition/ implementation
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Aviation Studies or Engineering or equivalent
• At least 5 - 8 years of aviation/ airport operations experience
• Prior experience working with public sector/ government project will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Oversee and manage business P&L and budget to ensure business profitability and quality.
• In-charge of department operational efficiency and major projects.
• Establish company standards, policies, goals, and safety guidelines for the business.
• Establish company annual and mid-term budgets.
• Work closely with sales department in acquiring and retaining customers.
• Maintain good relationships with customers and address their needs.
• Develop warehousing strategies and budgets.
• Optimize resources and space within the business unit.
• Execute warehousing development projects and ensure compliance.
• Monitor 3PL activities for cost efficiency and customer satisfaction.
• Collaborate with other departments to maximize opportunities.
• Plan commercial joint ventures with associates.
• Support constant improvement to optimize procedures, cut expenses, and boost operational effectiveness.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Supply Chain Management or Logistics Management or equivalent.
• At least 5 - 8 years of operational experience in 3PL and warehousing industry, with supervisory experience.
• Prior experience in automation technology and logistics business will be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client is a Real Estate MNC. Due to their current expansion plan, they are looking for a Mechanical Engineer to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Manage defects management, rectification, testing, and commissioning activities with stakeholders and contractors.
• Review and plan maintenance and operation of M&E systems and building services to ensure compliance with requirements.
• Prepare annual budgets for operating and capital expenditures for improvement works.
• Supervise and manage engineering term contractors to ensure contractual service standards are met.
• Prepare tender exercises for contract renewals, improvements, and major repair works.
• Implement and manage energy, water efficiency, and sustainability measures.
• Supervising engineering and technicians for day-to-day operation
• Provide technical advice to FM and Leasing Manager on operation requirements.
• Address requests and feedback from tenants and customers.
• Perform any other duties as assigned.

Requirement

• Min Diploma in Engineering, Building Services or equivalent
• Min 7 years of building management, maintenance and operation of M&E systems and equipment work experience in related industries
• Familiar with local maintenance standards such as the Singapore code of practices, Singapore Standards, Green Mark requirements
• Experience and knowledge in Grade A or high-end developments will be added bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Collaborate with the Regional Retail Operations Manager and Area Manager to develop the Strategic Business and Financial Plan for Singapore, focusing on enhancing retail productivity, profitability, KPI growth, CRM, and consumer service excellence across all Singapore Retail stores.
• Creating and organizing weekly and monthly performance reports promptly and ensuring timely follow-up on any outstanding issues.
• Supervise team communication with stores and regional partners regarding inventory requirements, stock allocations, delivery pre-alerts, and operational standards.

Requirements:

• GCE O level and above
• At least 5 years of experience in Sales and Retail Operations management.
• Proficient in MS Excel and Retail POS

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

Oversee the conduct and review of contingency plans
Endorse emergency and crisis management response plans, processes and procedures
Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

• To facilitate and coordinate the management of the relevant medical specialty or departments to achieve the mission of the Hospital; through ensuring provision of quality patient care, business and financial growth.
• Translate and communicate the vision, strategic and business plans of the hospital to the relevant areas and ensure alignment of goals and objectives of all departments.
• Provide guidance and directions in the management, planning, organising, coordinating and operational processes of the departments and areas assigned.
• Identify opportunities to implement or facilitate strategies with Clinical Services Director of the relevant medical specialty as assigned to ensure services meet customers needs.
• Develop, mentor and guide staff to ensure good leadership and succession planning.
• Create a conducive environment to facilitate open communications, multi-disciplinary teamwork.
• Develop and implement strategies and plans for achieving customer satisfaction.
• Identify and monitor key performances and customer service standards across Operations department to ensure customers satisfaction.
• Ensure adequate resources are provided for services to perform to the expectations of the customers and in alignment with the Hospitals business and financial objectives.
• Drive annual programme workplan and budgetary planning or review.
• Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services and CME provided.
• Any other projects and assignments as directed by CEO / COO / Directors

Job Requirements:

• Basic degree & Postgraduate degree in hospital and administrative preferred.
• 3 to 5 years of working experience in healthcare or service industry.
• Excellent interpersonal and communicative skills.
• Strong leadership skills.
• Strong analytical skills.
• Proficient in MS Office applications such as Words, Excel and Power Point

Job ID: L8R4Y98R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

We are seeking a highly organised and detail-oriented individual to join our team as a Travel Administration/Operations Manager for our travel agency. The ideal candidate will be responsible for overseeing all aspects of operations, including bookings, logistics, administration, and customer service.

Responsibilities:

• Manage and coordinate all aspects of the booking process, including liaising with clients, vendors, and partners to ensure smooth transactions.
• Handle logistics for travel arrangements, including flights, accommodations, transportation, and activities, to ensure a seamless experience for our clients.
• Oversee administrative tasks such as paperwork, invoicing, and record-keeping to maintain accurate and up-to-date information.
• Develop and implement efficient processes and procedures to streamline operations and improve productivity.
• Monitor and manage budgets, expenses, and revenue to ensure profitability and cost-effectiveness.
• Maintain a high level of customer service, responding promptly to inquiries, resolving issues, and ensuring client satisfaction.
• Stay informed about industry trends, regulations, and best practices to ensure compliance and competitive advantage.
• Collaborate with other team members, to coordinate efforts and achieve company goals.
• Continuously evaluate and optimise operations to enhance efficiency, quality, and performance.

Qualifications:

• Bachelor's degree in business administration, hospitality management, or a related field.
• Previous experience in operations management, preferably in the travel or tourism industry.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritise, and work under pressure in a fast-paced environment.
• Proficiency in Microsoft Office.
• Ability to write emails, make phone calls and procure tickets and bookings.
• Leadership abilities and team management experience.
• Problem-solving skills and a proactive approach to challenges.
• Flexibility to adapt to changing priorities and schedules.
• Passion for travel and a commitment to delivering exceptional service to clients.
• Familiarity with England, Malaysia and the USA is a plus as we would like to expand tours there.
• May be required to be responsible for managing tourists, or new potential business opportunities. Proficiency in English, Chinese and Malay Language is appreciated.

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences.
• Resolves CSO and customer issues.
• Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction.
• Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted.
• Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues.
• Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs.
• Conducts monitoring and coaching sessions.
• Provides on-the-job training and mentoring.
• Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviours.
• Involve in Department project.
• Identifying areas for improvement and implementing process enhancements

Job Requirements

• Bachelor’s degree with 3 years of working experience in Contact Centre as a Manager
• Good People Management skills
• Great communication skills
• Adhere to Bank Policy and ensure SLA are met.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Do you have a proven track record of working in a collaborative manner with matrixed organizations, illustrating success in operational reporting, sales operations, and analytics?

What You Will Do

Our Construction Enterprise Solutions (CES) department is looking for a highly motivated, cross-functional Sales Operations Manager for the Asia-Pacific Region. In this role, you will specifically manage forecasting, reporting, compensation, sales territory planning, sales process design/enhancement, analyze business trends, and participate in strategic planning for the sales organization. You will have a broad range of technical skills (e.g., SFDC, Excel/Pivots, Data Visualization), acute business acumen, and experience with Salesforce. In this position, you assist stakeholders in creating efficiency, assessing performance, and reporting and delivering results. Additional responsibilities include:

• Sales Operations Organization: Collaborate with the sector Sales Operations team to build the first dedicated sales operations function for the region. Build in a manner that is aligned with the overall global Trimble Sales Operations strategy and enabled to drive and scale Trimble Construction One (TC1) sales.
• Proven results: Lead a regional Sales Operations function, developing and leading the strategies, tactics and technologies around sales execution to exceed company growth targets.
• Strategic Planning: Determine potential by segment/industry/market/geography etc.; design territories and account lists; segment accounts; build capacity plans to assist in organization design and planning. Navigate seamlessly between working hands-on to create processes, reporting, metrics, etc and collaborating with senior leaders on strategic planning.
• Metric Dashboard Creation and Governance: Optimize sales execution by establishing key performance metrics and dashboards that align with the organization’s growth strategies. Design and provide regional analysis to understand the health of the sales funnel; make recommendations for improved sales strategies or data inefficiencies.
• Sales Tools Automation: Automate processes to make the sales ops team and sales teams more efficient and focus on driving sales rather than on manual tasks.
• Best Practice Implementation: Participate in project teams to support strategic business initiatives for growth and scale at a global level with a regional focus; including evaluation/optimization of CRM, determining appropriate sales processes/policies, and facilitating change management process for the sales teams.
• Compensation: Partner with cross-functional teams throughout CES in the design and creation of motivating compensation and incentive programs in support of Trimble CES compensation philosophy of paying for performance and rewarding talent in the sales organization. Sales compensation in the Sales Operations team will work in partnership with the PX Sales Compensation team.
• Commissions: Lead process improvement efforts around the commission planning and maintenance process. Assist with the creation/management of all Sales Commission Plan documents, policies, and internal processes. Drive and partner with internal cross-functional teams to create, record, approve, and communicate sales commission policies and procedures.
• Executive Presence: Prepare and present executive summaries to Sector leadership on a recurring basis.

What Skills and Experience You Should Bring

• Proven experience within Sales Operations, Finance, or other Operational capacity in technology/SaaS environments with progressing responsibilities.
• Proven experience in building, maintaining, and managing successful teams.
• Experience in Sales Operations in a highly matrixed environment.
• Comfortable working in a rapidly changing and highly dynamic environment.
• Bachelor's degree in technical focus, Finance, Business, Marketing, or related discipline; MBA preferred.
• Proficiency in Salesforce.com, Google Suite, Excel, Qliksense, DOMO, or Tableau preferred.
• Advanced English verbal and written communication skills.
• Advanced presentation skills.
• Demonstrated ability to work under pressure, manage multiple tasks/projects simultaneously, and drive cross-functional teams to meet common goals is essential.
• Handles confidential and sensitive information and records with a high degree of discretion, diligence, and good judgment.

Competencies:

• Demonstrates honesty and integrity in managing people and resources; and treats others with respect, fairness, and concern for their welfare.
• Identifies and resolves problems promptly and gathers and analyzes information skillfully.
• Well-organized, self-directed team player. Remains open to others’ ideas and exhibits a willingness to try new things.
• Adapts to changes in the work environment, manages competing demands, and deals with frequent changes, delays, or unexpected events.

About Our Construction Enterprise Solutions (CES) Division

Construction Enterprise Solutions (CES) is comprised of five divisions responsible for different products and services related to the construction lifecycle, including:

• Design & Engineering
• General Contracting
• Civil Contracting
• Trade Constructions

We are actively leveraging these industry-leading capabilities to deliver a unified Trimble Construction One (TC1) offering to our customers. Internally, TC1 represents a significant evolution for our product platform and our go-to-market capabilities. Externally, TC1 represents our customers' opportunity to embark on a digital transformation journey of their own. The advent of TC1 allows our customers to engage with more of Trimble’s capabilities in a streamlined and integrated way.

Trimble’s Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble’s Privacy Policy

• Master Mariner with sailing experience onboard LPG vessels
• Experienced in handling Ethelyn carriers is essential
• Diploma / Degree in Maritime disciplines

Our client owns and operates the world's largest fleet of gas carriers providing seaborne services for the transportation of liquefied petroleum gas and petrochemicals. They are looking for seasoned mariner to join their team.

Key Responsibilities:

• Manage the daily operational aspects of a group of vessels covering navigation, mooring, deck equipment, safety equipment, Port arrival / departure & STS operations and general condition.
• Manage and ensure safe cargo operations of loading / discharging, grade change, tank preparation.
• Work with the Technical team for Drydock specification, planning and execution.
• Responsible for the vessel's 3rd party inspections (example: SIRE, CDI, PSC, USCG, Terminal, Flag)
• Conduct Management Inspections and Internal audits on ships. Identify areas for improvement and verify implementation of the corrective and preventive action.
• Review and respond to vessel reports Navigational, Safety, Inspections, Internal audits, Near misses, Incidents/Accidents.
• Liaise with parties such as Class, Oil Majors, Ship Owners, Suppliers and other stakeholders to ensure vessels are certificated in accordance to international regulations.
• Review vessels record keeping and documentation to comply to international and company’s regulations
• Prepare and conduct trainings for officers and crew.
• Conduct safety, environmental and security drills onboard to assess effectiveness.
• Conduct appraisals of Officers and recommend actions.
• Conduct investigation of incidents/accidents on board when appointed to do so by the Fleet Managers.

Job Requirements:

• Holding Master Mariner Certificate of Competency.
• Sailing experience as a Master or Chief Officer on LPG / Ethylene / Ethane Vessels
• No shore experience required
• Ability to travel at short notice and manage 24/7 on call lifestyle.
• Ability to develop, improve and implement safe, and cost-effective technical vessel management processes.
• An in-depth knowledge of the rules and regulations governing vessels' management.
• Committed and responsible in meeting deadlines with excellent time management skills.
• Independent, outcome driven, organized and resourceful.
• Strong team orientation and has the ability to manage cross-functional relationships in a dynamic and fast-paced environment.

Other Information:

• Location: Pasir Panjang
• Working hours: 5-day work week
• Salary: Up to S$13,500 (Salary will commensurate according to experience & qualifications).
• Annual leave: starts at 20 days
• Benefits: Annual home leave passage
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

How to apply:

Simply submit your application by attaching a copy of your updated Resume in MS Word Format or call at 6590 9966 for a private discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

By submitting any application or CV to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

The role reports to the Global Network Operations Programs Group (GNOP) which executes the company’s strategy by identifying and managing programs of change that enable Global Network Operations to achieve service excellence and operational efficiency.

Role Purpose

The role is to ensure a sound understanding of various project requirements and associated effects of changes to Global Network Operations that support the business in achieving the goals and objectives set. You manage projects in terms of scope, costs, resources, and overall deliver to objectives and goals.

You take strong ownership of a specific business process areas and the development road map to achieve both tactical and strategic objectives. The role combines project/product management skills with subject matter expertise to translate quickly developing business demands into the right IT and business solutions and/or process.

Key Tasks

• Project Management
• Product Management
• Direct (and indirect) team management
• Conduct Regional and Facility Network Operations Reviews
• Business analysis, process review and requirements definition
• User group management and communication
• Input to Roadmaps, Portfolio Program Management & Prioritization
• Defining the Plan, Project Management & Prioritization
• Software Development cycle participation
• Deployment preparation and support
• Post project implementation and follow-up
• Support contingency operations for process and relevant issues

Responsibility

• Influence, manage or motivate the direct/indirect team members including project work objectives, performance and management where required.
• Ensure business groups are supportive of identified changes, involved, informed and all necessary decisions carried into the development of new/better processes and systems.
• Manage a global, virtual team drawn from Operations, IT and other in support of the project objectives.
• Ensure that products/solutions are properly signed off and accepted, then deployed into the relevant processes, with strong follow-up as needed.
• Lead and manage the development of solutions that meet the project and/or change requirements. This may include multiple work-streams on a project.
• Take strong ownership of a specific business process area and the development road map to achieve both tactical and strategic objectives.
• Determine organization structure, roles and responsibility and performance targets for the programs.

Requirements

• Professional Project Management certification preferred. (e.g. PRINCE2).
• Business Degree OR equivalent experience.
• Certification or experience in requirements analysis/gathering, process definition and related work.
• Minimum 5 years of experience, including 2-3 years’ project/program management
• Exposure to Business process, analysis and testing.
• Experience in managing process and requirements development.
• Experience across country and regional level with Global Experience preferred.
• Good communication skills, presenting ideas clearly and effectively to business partners and other project team members.
• Strong customer service focus, problem-solving mindset, and analytical skills.
• Appetite to lead processes design on a global level.
• Develop a culture of quality, service excellence, flexibility and cost consciousness.
• Develop team spirit and multitasking capabilities within the team.

 ​​​​​​​

The Opportunity

• Ensure daily processing deliverables of the region are consistently met
• Monitor team performance and quality of work 
• Deliver an exceptional service to all payers and beneficiaries
• Ensure all payment related enquiries are resolved promptly
• Understand the importance of strong financial controls and operate consistently within our regulatory, safeguarding and internal policies
• Maintain cash balances globally to ensure liquidity to meet all deliverables
• Maintaining internal control systems
• Banking, invoicing and credit card reconciliation
• Compliance verification and reporting
• Identify processing inefficiencies, propose and drive initiatives forward to resolve 
• Collaborate with internal and external stakeholders to support successful launch of new business and product initiatives 
• Ensure the team are trained, operating efficiently and effectively and maintain training documentation
• Help with setting strategic priorities, challenging objectives and monitor progress and KPIs
• Prepare goals and review reports to track key metrics for success and team performance

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

Job Duties & Responsibilities:

• Plans and directs laundry operations.
• Hires, trains and supervises laundry staff; plans and schedules work directly and through a lower level supervisor; teaches washroom science and the short formula to washroom employees.
• Sets standards for production and quality of work performed. Studies operations and procedures and institutes changes within scope of authority.
• Installs production controls on each laundry machine and programs computerized washers. Keeps production records to track amounts of linen and clothing processed and shipped to various locations; prepares reports of laundry activities.
• Prepares purchase orders to maintain linen inventory and supply of cleaning chemicals
• Handle daily sales order & customer feedback

Skill requirements:

• Knowledge of all phases of large-scale laundry operation, techniques and management.
• Knowledge of newest laundry equipment and processes.
• Knowledge of washroom formulas for clothing and linens and all types of chemicals used in washers.
• Knowledge of the methods and techniques of infection control.
• Ability to plan, direct and administer the work of others.
• Ability to apply cost savings ideas to the production process.

Our client who is a global Chemical Manufacturer is seeking an Operations Manager. The candidate will come with 8 to 14 years of experience across planning, production, logistics, QAQC and warehousing in manufacturing.

Responsibilities:

• Responsible for leading a large team across planning, warehousing, QAQC and logistics
• Manage productivity targets, reduce costs, eliminate errors and deliver excellent service
• Lead, motivate and support
• Organise, supervise and control all production operations according with corporate and local procedures and guidelines.
• Supervise activities and performance of team as part of organisation and human resources support which include development plans and trainings
• Implementation of safety management measures and strong corporate and local EHS procedures

Requirements:

• Bachelor degree or above in related field would be preferred
• 8-14 years in production / operations in a manufacturing environment
• Ideal 5 years of management experience
• Good skills in English communication for internal & external communications and engagement and with Office software
• Team player with superb collaboration and communication skills.

EA Personnel No R1980434
BeathChapman Pte Ltd
Licence No 16S8112

Interested parties please get in touch with Tiffanie Chua via [email protected] for a confidential discussion

This position reports to the Owner. The Cleaning operation manager oversees and manages all aspects of cleaning operations within a company or facility. This includes planning and scheduling cleaning activities, ensuring compliance with safety and sanitation standards, managing cleaning staff, and overseeing inventory and equipment maintenance. They are responsible for maintaining cleanliness and hygiene standards while optimizing efficiency and effectiveness in cleaning operations. Sinlik Cleaning Services is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace

Job Description

Individual to be involved in:
1. Oversee and manage all cleaning operations within the organization, ensuring cleanliness and sanitation standards are met.
2. Develop and implement cleaning schedules, procedures, and protocols to maintain a hygienic environment.
3. Supervise and train cleaning staff, assigning tasks and responsibilities as needed.
4. Coordinate with vendors to procure cleaning supplies and equipment, ensuring adequate inventory levels.
5.Conduct regular inspections to assess cleanliness levels and identify areas for improvement.
6. Address any issues or complaints related to cleaning services promptly and effectively

Requirements

1. Understanding of various cleaning techniques, chemicals, and equipment to ensure effective sanitation.
2. Ability to lead, train, and supervise cleaning staff, delegating tasks and managing performance.
3. Proficiency in managing cleaning supplies and equipment inventory, including procurement and stock control.
4. Skill in conducting inspections and quality checks to ensure cleanliness standards are met or exceeded.
5. Competence in budget management and resource allocation to optimize cleaning operations cost-effectively.
6. Ability to identify issues, troubleshoot problems, and implement solutions to improve cleaning processes and efficiency.

Cleaning Operations Manager

Job Description:

The Cleaning Operations Manager is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he strategizes and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He also mentors the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He is expected to be at our project sites and build relationships with our clients and work closely with the Cleaning Operations Executive as part of his role.

This requires him to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Critical Work Functions:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

Oversee the conduct and review of contingency plans
Endorse emergency and crisis management response plans, processes and procedures
Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirement:

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.

· At least 7 year(s) of working experience in the related field is required for this position.

· Preferably Managers specializing in General Work (Housekeeper, Driver, Dispatch, Messenger, etc) or equivalent.

· Full-Time position(s) available.