Total 58 Senior Executive payroll specialist job vacancies in singapore changi

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

This opportunity is ideal for the candidate who is looking to work with the top 1% billing client. As a key member of the team, you are highly collaborative, a self-starter, with strong problem-solving ability. Your track record speaks of you as a strategic operator who can get things done timely on brief and on budget.  You are organised, responsible and can work in an agile manner to meet the needs of fast-moving clients.

Key Responsibilities:

PROJECT DEVELOPMENT

• Strategise and ideate content led solutions proactively and in response to brief with the wider team. Work with teams to define best-in-class work quality and empower them to deliver in a way that exceeds our client’s expectations and monitor the overall perception of quality and reporting.
• Be responsible for inciting new briefs across existing and new clients.
• Identify causes and make recommendations to account leadership on how to improve ways of working.

PROJECT MANAGEMENT

• Responsible for the deliverables on assigned projects including brief response, briefing of the project to the third-party partners and client team management through the project to completion at highest level of quality.
• Ensure project revenue are up to date, from quotation to billing.

CONTENT EXPERTISE

• Knowledge of all aspects of our solutions across Insights, Strategy & Consulting, Content Creative & Production, Content Partnerships and Publishing & Distribution and how they apply across all aspects of the consumer journey.
• Continuous development and learning in and around the content space to advise and educate internal and external stakeholders.
• Understand how content is integrated into a media strategy and possess an understanding of social media data and landscape.
• Understand how brand and creative executions are developed into content led solutions and how they deliver on a client’s business objectives.
• Support team to develop case studies at the completion of each project.

​​​​​​​

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

• Provide HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company’s overall business objectives
• Improve employee experience, engagement & retention through various initiatives
• Drive and support the development and delivery of cultural change plans and interventions
• Advise and support managers in performance management, employee career development and building of an effective talent pipeline & succession
• Partner with Compensation & Benefits team to regularly review market competitiveness, benefits and reward structures, ensuring equity and competitiveness
• Review HR policies & procedures and workflow processes in line with employment legislation and/or organizational changes to increase efficiency
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements
• Manage employee relations issues, ensuring fair and consistent resolution
• Develop positive working relationships with people through strong inter-personal skills.
• Build trust through assisting key stakeholders in solving people related issues successfully
• Adopt a service-oriented mindset and people-centricity in dealing with workforce and business stakeholders

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in data reporting and analysis to join our expanding team.

Working alongside the HR team, you will be responsible for all HR related reports, HR data management, payroll and other HR project/administrative duties.

If you are a team player who is responsible, flexible, willing to take up challenges, perform under pressure and understands the complexities within the aviation sector, we look forward to receiving your application.

Job Responsibilities:

• Extract and prepare high volume HR reports from HRIS in a timely manner.
• Payroll management - prepare, review and check.
• Administer data entry in HRIS and ensure data accuracy.
• P-File Management; ensure full digitalization of HR documents.
• Liaise with vendors, submit MOM surveys, support and manage HR administration.
• Other HR projects and tasks assigned.

Job Requirements:

• Diploma in related field with min. 2 years of working experience in a similar capacity.
• Payroll experience.
• Strong excel and reporting skills.
• Meticulous and attentive to detail.
• Prior experience in Timesoft is advantageous.
• Positive working attitude, a team player, ability to meet tight timelines and perform under pressure.

Job Summary

The Senior/ Air Movement Specialist- AMC performs passenger, cargo and ground service activities in accordance with Standard Operating Procedures (SOPs). He/She ensures that cargo shipments are handled and stored as per handling requirements, prepares passenger ladders, and processes customer flight details and documentation. He/she also follows and implements safety and/or security measures and escalates safety and security breaches.

In addition to operating different equipment and vehicles related to cargo, passenger and ground service operations, the Senior/ Air Movement Specialist- AMC works under all weather conditions as well as in shifts to accommodate round-the-clock flight arrivals and departures. A detail-oriented and meticulous team player, he/she participates in on-the-job and regulated training programmes and works well with others.

Job Responsibilities

Conduct AMC operations (Passenger)
• Perform day-to-day passenger service operations
• Operate passenger ladder for passengers to board and alight from the aircraft
• Prepare passenger details and customer documents for arrivals and departures at RSAF air bases and overseas airfield/airport
• Process customer's flight details and ticketing with airlines and regulatory authorities
• Provide escort in and out of the airbase

Conduct AMC operations (Cargo)
• Execute plans for handling and
• storage of shipments
• Operate Material Handling Equipment (MHE) to load/or unload cargo on/off the aircraft
• Handle Dangerous Goods in accordance with International Air Transport Association Dangerous Goods Regulation (IATA DGR) and other relevant regulatory authorities
• Perform aircraft and warehouse's cargo consolidation activities
• Prepare documentation of cargo details (i.e. Airway Bill) required by international airport authority

Conduct AMC operations (Ground)
• Perform overseas deployment activities, as directed
• Perform fixed based operation support for foreign military aircraft

Perform maintenance operations
• Perform daily inspection and functional checks on GFE/GFP
• Monitor Government Furnished Equipment and Government Furnished Property for scheduled preventive maintenance
• Perform maintenance on in-house equipment, facilities and vehicles in adherence to Standard Operating Procedures (SOPs) and Work Instructions (WI)
• Perform housekeeping operations within the work premises
• Perform stocktake of all Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment.

Ensure operational excellence and compliance with quality and safety standards
• Perform operations based on quality, environmental, occupational, health, security and safety standards
• Attend daily briefings including safety/operational briefings and toolbox meeting
• Prepare quality and safety reports and raise any QHSSE lapses at work site or during operations
• Participate in audits as required
• Comply with regulatory requirements of operations site
• Participate in Emergency Exercise
• Comply with data governance policies

Manage customer experience and relationships
• Perform the day-to-day operations of shift according to customer and contractual requirements

Job Requirements

• NITEC and 5 years of experience preferred
• Class 3 Driving License and/or Forklift License
• Prior experience with Aviation is preferred
• Ability to use Apps and have cybersecurity awareness is a plus

We are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.

As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product enquiries.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

• Min 3 years of working experience as an onsite Technician or relevant experience working with smart home appliances product
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

• Manage payroll processing for 500 headcount including new hires, termination, OT Computation, allowances, deductions, salary recovery, leave and benefits administration, employee claims etc.
• Preparation and submission of income tax clearance (IR21) for work pass holder
• Prepare and submission of CPF, IR8A, government paid claim.
• Ensure employee data accuracy and process control improvements
• Preparation of Payroll report and brand billing.
• Submission of Government Survey and attend to auditor on the yearly audit exercise.
• Maintain payroll best practices to improve efficiency and processes.
• Involve in HR initiatives and HR Projects.
• To perform ad-hoc duties as per assigned.

Requirement:

• Minimum 3 years of work experience related to hands-on payroll for at least 200 headcount.
• Minimum Diploma in HRM or equivalent
• Experience with Times Software will be an added advantage.
• Good knowledge of the Employment Act, CPF and Income tax legislation.
• Meticulous with good time management skills
• Numerical inclined with strong sense of commitment.
• Proficient in MS Excel.

Location: On-site Client Office (Singapore)

This position requires you to be on-site, Monday - Friday

Salary: Up to 62000 SGD base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a People Experiences - Sr Technical Support Specialist to join our Fulfillment team. In this role, you'll play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Application Support organization, you'll need a versatile skill set to manage a broad range of applications within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. Our clients, Fortune 100 technology companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. 

About You:

• Familiar with end-to-end Customer/IT support processes 
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users  

Responsibilities: 

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Preferred Qualifications: 

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

About the role

The Senior Payroll Executive is responsible for full spectrum of payroll function including processing of salaries/ wages, pay adjustment, CPF submission, annual tax filing as well as regular headcount & reporting related to payroll, ensuring a high level of data accuracy and compliance. This is a one-year contract position.

What you will be doing

• Manage mid to complex monthly payroll processing across different shift patterns including overtime pay, festive advance pay, ad-hoc payroll and allowances.
• Ensure timely submission of tax clearance for non-local leavers.
• Prepare various quarterly accrual and provision reports for Finance reporting.
• Assist in preparation for journal posting to Finance system.
• Assist to prepare pre-payroll activities (e.g month end data for payroll checking, leave and attendance checking).
• Manage stakeholders enquiries relating to payroll costs, reports and grants computation.
• Any other ad-hoc duties as required.

The successful candidate

Essential

• Bachelor’s degree or relevant certification in HR
• Experience in payroll processing for both white-collar and blue-collar employees
• Highly proficient in MS Excel
• Meticulous
• Highly organised

Desirable

• Prior experience with BIPO system will be an advantage

Job Roles

• Perform regular preventive maintenance work on company vehicle.
• Conduct regular inspections on company vehicles to ensure reliability and to pass regulatory inspections and audits.
• Carry out corrective maintenance and repairs on vehicles to minimize downtime.
• Ensure that all required documentations are filled out and stored.
• Prepared to work the hours necessary to complete all tasks required to achieve Peak Vehicle Requirement (PVR).
• Ensure that all maintenance work performed adhere strictly to standards established by the company and any legal requirements.
• Ensure strict adherence to all Health & Safety procedures, legal and company regulations.
• Carry out any other duties as required by the Engineering Department and Management.
• Supervise and ensure workplace safety and health risks are identified, assessed and controlled, and provide employees with information on compliance to workplace safety and health policies.

Job Requirements

• Candidates must possess a NITEC or Diploma in a relevant field.
• At least 1 year of working experience in an automotive or engineering environment.
• Candidates must possess a valid Class 3 Driving License.
• Able to perform shift work.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

Salary range: SGD 81k - 114k per annum + RSUs / MYR 85k - 132k per annum + RSUs

This role is located in Singapore / Kuala Lumpur.

A bit about the role:

As a member of the APAC Compliance team, you will work closely with Compliance Officers, Product, Operations and other teams to develop and implement testing and monitoring plans for our diverse region. 

Building trust 

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.

• Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.

• Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders. 

Strengthening the regulatory compliance framework

• Support regulatory and financial crime compliance monitoring and testing projects in APAC.

• Proactively monitor compliance health in the markets using data and visualisation tools.

• Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance health.

As part of the Compliance Assurance team in APAC, you’ll be able to develop and implement compliance testing and monitoring plans for different markets throughout APAC and provide assurance to key stakeholders on our processes/controls by collaborating with other teams. 

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework. 

• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets.

• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements. 

• Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.

As a member of the Test Management team, you will be part of a dynamic team to provide global test services. The team is responsible for organizing all the test activities needed to bring into production new releases of the Avaloq products and migrate new Avaloq clients into our platform.

Your key tasks

• Responsible for all test activities throughout testing life cycle of Avaloq solutions for key clients and supporting the definition of a test factory.
• Client facing role requiring excellent presentation and communication skills and ability to manage stress levels in demanding project contexts.
• Contributing to lead the project-based test team, providing hands on Test Execution activities, and enabling it to deliver the highest level of quality across our testing services and practices.
• Collaborating in defining and maintaining the Test Policy and Test Plan
• Manage customer relationship with appropriate communication and coordinate testing activities with customer Test Manager
• Work closely with project manager, development teams and other stakeholders to manage risks and issues.
• Provide effort estimations and track the test effort to ensure adequate staffing.
• Monitor and control testing activities against planned budget and quality gates.
• Report progress to management and clients.
• Design, update, and execute functional and business test scenarios and test cases based on functional and non-functional requirements, ensuring their reusability.
• Manage test environments (baseline definition and maintenance, assessment on environment readiness)
• Manage tools for testing, tracking defects, statistics and requirements coverage reporting.
• Document and evaluate the result of the testing, investigate testing deficiencies.
• Contribute to continuous improvement of Test Management processes and procedures.

We are looking for Payment Operations Senior Specialists to join our APAC Payment Operations Regional team in Singapore. 

Here’s how you’ll be contributing to the APAC Payment Operations Team

• Maintaining consistent and high level execution of recurring tasks & responsibilities within the designated domain;

• Investigating, solving and escalating any issues connected to respective domain in a timely manner;

• Acting as the first level escalation point on the cases and crisis level within own domain, and handling incidents in your area of expertise;

• Supporting stakeholders in solving complex problems related to their area of ownership and ensuring timely and relevant communication;

• Driving product and process improvement in their domain in collaboration with stakeholders;

• Coordinating product and processes related risk assessment and mitigation initiatives;

• Supporting or owning training and mentoring responsibilities of new and existing specialists.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 5500+ Wisers with 125 nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

• Administer and manage payroll for both in-house and outsourced payrolls across the APAC region in an accurate, compliant, and timely manner.
• Manage regional payroll vendors and ensure that they adhere to the agreed service levels and are compliance with the local statutory requirements.
• Respond to payroll-related inquiries in a timely and professional manner.
• Ensure statutory calculations and submissions are compliant with APAC countries statutory requirement.
• Maintain employee leave record and application of Governmental Leave subsidies/claims.
• Stay current with regional employment laws and regulations and ensure compliance where applicable.
• Participate in payroll system migrations, UAT, compliance investigations, integration of payroll services and other project activities when required.
• Annually support with BCP testing to ensure 100% payrolls pass, identify gap and put in place steps put in to close out risk.
• Prepare and submit monthly reports including but not limited to headcount, cost centre and leave.
• Support with audit request and government reporting where required.
• Act as a guidance to junior consultants, providing support and mentorship.
• Lead the payroll team in the absence of the Payroll Lead/Head.
• Ensure junior consultants are well-versed in payroll processes and regulations.
• Support in the planning and execution of payroll-related projects.
• Coordinate project tasks and timelines, ensuring timely completion of project milestones.
• Collaborate with cross-functional teams to achieve project goals.
• Any other ad-hoc duties assigned 

• Perm
• Must have at least 3-5 years of experience processing payroll for different entities with at least 1000 headcount.
• Able to compute and process complex OT shift patterns / allowances.
• Strong knowledge of local payroll regulatory laws. 

As a Payroll Executive/Senior, you will oversee all aspects of the payroll process, ensuring accurate and timely payment to employees. 

Job Description

• Provide full scope of payroll processing for employees of different entities.
• Ensure timely processing and on-time salary crediting.
• Accurate submission of statutory monthly / yearly / periodic filings such as but not limited to monthly CPF contribution / ad-hoc IR21 / NS make-up claims / Maternity Leave claims / Enhanced Childcare Leave claims etc.
• Process monthly OT payment and reimbursement of staff claims.
• Responsible for billings and reconciliation of payroll accounts.
• Work closely with site managers and employees on payroll and billing queries etc.
• Oversee the Time Management System (TMS).
• Handle queries on payroll from internal and external auditors.
• Review and update Payroll policies and procedures to improve processes and controls and ensure compliance.
• Lead and coach Payroll Executive.
• Manage or assist in any other ad-hoc projects as assigned

• Diploma in the relevant trade
• Strong knowledge of local payroll regulatory laws
• Preferably candidates from labour intensive industries.  
• 3-5 years of payroll processing experience in an MNC.
• Proven experience leading a team of technicians and supervisors.
• Strong team player with the ability to work independently.
• Excellent interpersonal and networking skills.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bonus
• Medical & Insurance Coverage

Responsibilities:

• Be the main point of contact for all client’s day-to-day communication and oversight; own overall client satisfaction and proactively identify opportunities
• Work with the Senior Account Manager to optimize, retain, and up-sell business
• Build effective client relationships as acts as a day-to-day partner; working with them to achieve their marketing objectives and works to nurture and grow the relationship
• Owns projects from briefs to execution with support from the senior account manager when needed
• Is a committed, responsible and confident leader of projects, who can work independently and as part of the wider team
• Brief creative, operations and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
• Helps to manage client finance process
• Attends weekly client meetings and actions on client requests and briefs in a timely manner
• Owns day-to-day client communication,, including weekly reports
• Always provides the standard of service to the client that meets and exceeds client expectations

Summary

The Senior/Executive, Payroll is responsible for preparing/processing payroll and related functions for the organization and comply with all statutory requirement.

Duties and Responsibilities

• End-to-end processing of entities’ payroll. Ensure timely and accurate payment of salary to all staff
• Liaise with HR for necessary instructions and documents required for payroll processing.
• Process new hire, part timer, intern and resigned staff salary computations including interface and update the necessary data into the payroll system
• Interface and verify mid-month process expenses, claims on shift allowance, overtime and other allowance/recovery paid via payroll runs.
• Monthly payroll headcount reconciliations and variance analysis
• Ensure proper documentation and timely and accurate submissions of payroll related such as CPF, Income Tax for respective statutory filing within the stipulated deadlines.
• Ensure timely submission of government paid leave applications such as National Service, Paternity, Maternity, Childcare leave and foreign worker levy waivers. Ensure claims are tracked and credited to Company.
• Government grants accrual breakdown by cost centre allocation to Finance
• Prepare Payroll summary and reconciliation for GL interface and upload into SAP.
• Ensure statutory compliances and liaise with banks, auditor and other regulatory bodies
• Compile statutory and other statistical information ad hoc reports/surveys as required
• Support payroll audit / systems implementation/upgrading as required
• Liaising / attend to queries on payroll variances raised by staff / Business Unit
• Any other adhoc assignments and project as and when assigned.

Requirements

• Diploma / Degree qualification in a relevant field of study (Finance/Accounting/HRM)
• Minimum 3 - 5 years of payroll relevant experience
• Familiar with SAP / PAYmast environment is a plus
• Strong knowledge of manpower regulations such as Employment Act, CPF Act, Tax regulation and statutory payments requirements.
• Meticulous and strong attention to details.
• Analytical and have a flair for figures

• Perm
• Must have at least 3-5 years of experience processing payroll for different entities with at least 1000 headcount.
• Able to compute and process complex OT shift patterns / allowances.
• Strong knowledge of local payroll regulatory laws. 

As a Payroll Executive/Senior, you will oversee all aspects of the payroll process, ensuring accurate and timely payment to employees. 

Job Description

• Provide full scope of payroll processing for employees of different entities.
• Ensure timely processing and on-time salary crediting.
• Accurate submission of statutory monthly / yearly / periodic filings such as but not limited to monthly CPF contribution / ad-hoc IR21 / NS make-up claims / Maternity Leave claims / Enhanced Childcare Leave claims etc.
• Process monthly OT payment and reimbursement of staff claims.
• Responsible for billings and reconciliation of payroll accounts.
• Work closely with site managers and employees on payroll and billing queries etc.
• Oversee the Time Management System (TMS).
• Handle queries on payroll from internal and external auditors.
• Review and update Payroll policies and procedures to improve processes and controls and ensure compliance.
• Lead and coach Payroll Executive.
• Manage or assist in any other ad-hoc projects as assigned

• Diploma in the relevant trade
• Strong knowledge of local payroll regulatory laws
• Preferably candidates from labour intensive industries.  
• 3-5 years of payroll processing experience in an MNC.
• Proven experience leading a team of technicians and supervisors.
• Strong team player with the ability to work independently.
• Excellent interpersonal and networking skills.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bonus
• Medical & Insurance Coverage

Job Responsibilities:

• Handle full spectrum of HR functions (excluding Talent Acquisition).
• Provide wide-ranging HR support as the first point of contact to the airport staff, including preparation of HR documents, employee inquiry, and administration of various leave of absence and benefits (shared services).
• You will be working closely with the respective Operations Manager of the Divisions under your purview.
• Maintain and update employees' personal files and HR Systems.
• Application, renewal, and cancellation of foreign worker Work Passes.
• Preparation of Final Settlement of exiting staff at end of contract or resignations.
• Generate reports for management, finance, billing etc.
• Develop and implement employee engagement initiatives to create a positive and inclusive work culture, such as organising staff events e.g., CSR (Corporate Social Responsibilities) activites.
• Perform any other ad-hoc duties as requested or assigned.

Job Responsibilities:

• Handle full spectrum of HR functions (excluding Talent Acquisition).
• Provide wide-ranging HR support as the first point of contact to the airport staff, including preparation of HR documents, employee inquiry, and administration of various leave of absence and benefits (shared services).
• You will be working closely with the respective Operations Manager of the Divisions under your purview.
• Maintain and update employees' personal files and HR Systems.
• Application, renewal, and cancellation of foreign worker Work Passes.
• Preparation of Final Settlement of exiting staff at end of contract or resignations.
• Generate reports for management, finance, billing etc.
• Develop and implement employee engagement initiatives to create a positive and inclusive work culture, etc.
• Perform any other ad-hoc duties as requested or assigned.

Job Requirements:

• Degree in Business Administration or Human Resources.
• At least 2-3 years of experience in handling full set of payroll in high volume especially for final settlement (Resignee for Local & Foreign staff)
• Prefers strong HR operational background, understanding of Singapore employment laws and knowledge of best HR market practices.
• Good experience in MS Excel (eg turn out reports)
• Has passion and empathy in interacting with people, and willing to go the extra mile.
• Self-Starter and a team player with a strong sense of responsibility & self-motivation to get tasks done independently.
• Hands-on with personal data entry in any HRIS such as Success Factors/SAP, RAMCO, ProSoft, etc. is preferred. TimeSoft and TimeSoft PRO will be an added advantage.

The HR Shared Service Organization (HR SSO) is responsible for the full ‘Hire to Retire’ employment cycle of approx. 11,000 colleagues globally and is split into 4 areas, HR SSO EU, HR SSO America’s, HR SSO APAC and MI (Management Information).

HR SSO APAC is responsible for the provision of services to approx. 3,000 colleagues and is split into four further areas, Pre-employment, Onboarding, Administration and Payroll.

You must ensure that all company policies are adhered to. You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.  

Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties

Key responsibilities

The HR SSO Senior Specialist (Onboarding) is expected to assume the following key responsibilities plus any other reasonable duties as required:

• During rollout of Onboarding Programme to wider country/division scope, work with:-  project team to deliver manager guidance; in country HR teams within discovery to identify current onboarding processes; Informa Communication team to ensure emails are maintained with in country requirements; and support Team Leader in rollout to wider Onboarding team.
• Act as subject matter expert for the WelcomeIn and Activate Programmes
• Provide first point of contact for hiring managers and new colleagues resolving queries professionally and promptly
• First line response for escalated queries and complex onboarding matters
• Will work with and support Team Leader to escalate and deliver any training requirements.
• Working with the pre-employment team to establish a smooth transition of all starters post offer and moving into the onboarding stages
• Management and updating of the new colleague tracker on a day-to-day basis
• Initiate welcome meetings and reminders starting at pre-boarding through to one year after joining
• Organise key onboarding events throughout the programme, ensuring the colleague is informed and attending, whilst maintaining the tracking schedule
• Management of the Onboarding Platforms & all templated Communications to ensure all are maintained and accurately updated with any changes throughout the year
• Management of key systems & relationships with account holders of these systems to support wider onboarding processes, ensuring guidance on usage is up to date and work with Team Leader to cascade to rest of team (including but not limited to – Absorb)
• Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.

People Management Responsibilities

• General duty of care to colleagues
• Work collaboratively across teams/businesses
• Act as a role model to others
• Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)

Skills & Abilities

• Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
• Proficient skills in Excel, Word and Outlook are essential
• Proficient in Chinese is a must for reading, writing and translation of Chinese documents 
• Knowledge and ability to use relevant internal systems
• Ability to act with integrity, tact and diplomacy with sensitive and confidential information and handle it in a secure and safe manner at all times
• Ability to complete a variety of related tasks
• Pro-actively solve problems
• Excellent Customer Service skills
• Good time management skills, and prioritization skills; capable of working independently in a fast-paced environment
• Service-oriented team player who has a strong orientation toward teamwork to work as part of a team
• Ability to be flexible within role

Reporting to the Payroll Manager, the successful incumbent will undertake the following responsibilities, including but not limited to:

Responsibilities:

• Verification of monthly employee attendance records for payroll processing (inclusive of allowance tabulation)
• Process HRIS updating requests on the assignment of approving officers, work calendar, and any that affects payroll
• Generate and distribute payroll reports to relevant stakeholders
• Process staff-related claims and reimbursement
• Prepare accounting entries for staff related payments (Accounts Payable/Receivable transactional duties)
• Assist in audit, annual manpower budgeting exercise, and report generation

Requirements:

• Minimum Diploma or equivalent in Accountancy
• Minimum 3 years of Accounts or Payroll experience
• Proficient in MS Office - Excel (esp Pivot, Vlookup etc)
• Prior experience with Synergix ERP of BIPO HRIS would be an added advantage
• Able to work well in a fast-paced, results-oriented, and collaborative environment
• Resourceful, active team player with good communications & interpersonal skills
• Positive learning attitude
• Meticulous, organized and able to handle data entries accurately and efficiently
• We regret that only candidates who are available to start work immediately or on short notice will be considered

Other Information:

• A one-year contract with the possibility of renewal
• Hybrid Work Arrangement (On-Site at Loyang Way/Work From Home)
• Comprehensive Employee Benefits

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Responsibilities

• Sourcing, contract and price negotiations for non-production materials and services, and purchasing projects to contribute to the profitability of the company.
•  Lead and drive Tender or Request for Proposal.
• Analysis and controlling of contractual agreements to prepare renegotiations/subsequent negotiations, initiate appropriate measures and guarantee supplies.
• Supplier selection, definition of criteria and preparation of decision for the requesting functions to ensure a defined and documented sourcing process.
• Supplier management to gain the best suppliers and guarantee an optimum supply chain.
• Consolidate and demand bundling to achieve cost savings
•  Align with Purchasing process methods & tools and ensure compliance of global and country policies as well as category management
• Collaborate with cross-country to lead & drive strategy on assigned Category

We’re looking for an Assets Operations Senior Specialist to join our team in Singapore, focusing on Assets within the Global Products Operations area: 

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also give their money a boost by choosing from different investment options within the Wise Account.

An Assets Operations Senior Specialist's role is to support the Assets Product team as a representative of the Payment Operations organisation - to ensure that new and current products, features and processes scale efficiently and securely.

Here’s how you’ll be contributing to the Operations Team

• Provide daily support to the stakeholders involved in the launch, maintenance and improvement of products owned by Assets;

• Maintain consistent and high level execution of recurring responsibilities within the Assets domain;

• Work with Banking, Treasury, product managers and engineers of multiple teams to find solutions and opportunities for process optimisation;  

• Coordinate new products/partners set-up, testing and launches from operational side;

• Coordinate central changes - communicate with Payment Operations teams, collaborate with stakeholders in - and outside of the organisation (from Finance to Compliance and beyond);

• Own training, communication and documentation of  the Assets Operations domain;

• Act as the first level escalation point on the cases and crisis level within own area, handling incidents in your area of expertise;

• Act as first point of contact for global products in Payments Operations organisation as well as Product teams.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 2000+ Wisers with 70+ nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!