Total 657 payroll specialist job vacancies in d09 cairnhill orchard river valley

Responsibilities

• Full sets of AP and AR processing
• Prepare monthly reports, journal entries and balance sheet account reconciliation
• Assist with the processing of payment invoices
• Ensure invoices, entries and reports are properly recorded and processed in accordance to regulations and policies.
• Input entries into SAP system
• Assist in any additional accounting administrative work
• Any other ad-hoc tasks assigned

Requirements

• Accountancy/Finance Diploma/Degree

Interested candidates, please email your resume to:

[email protected]

CEO: R1104482

JOB DESCRIPTION

Labor Relations

1. Communicate effectively with managers, executives and union representatives daily to create positive working environment, address worker grievances and verify compliance with contractual protocols

2. Analyze current work contracts and human resources policies to determine overall state of employee relations and make innovative changes to improve morale, efficiency and overall performance

3. Coordinate with HRBP and other departments to create and sustain positive employee relations and facilitate effective communications between employees and management

4. Draft proposals and rules or regulations, and ensure that human resources policies are consistent with local labor laws

5. Serve as the initial contact and liaison for intake and assessment of employee complaints regarding labor practice.

6. Train management on labor relations

7. Other additional duties as required.

REQUIREMENTS

1. At least 3-5 years working experiences with multi-national company at a similar position

2. Bachelor’s degree in Human resources, Labor Relations, Business, Accounting or related field required.

3. Minimum 3-year experience in human resources or employee relations

4. Thorough understanding of laws, regulations and guidelines related to HR and contract negotiation.

5. Exceptional verbal and written communications abilities with conflict resolution experience

6. Proficient in MS Office , Adobe Acrobat and Social Media platforms

7. Detail-oriented and dedicated to meeting deadlines

8. Professional training in labor law is preferred

9. Aptitude in proactive problem-solving

10. Desire to work as a team with a result driven approach

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science or any related Engineering
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected]

or WhatsApp to 8178 6641 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Responsibilities:

• Prepare financial statements, budgets, forecast, cash flow and variance analysis
• Prepare and monitor Cash Flows
• Prepare tax filing and returns (withholding tax, GST, annual tax returns)
• Perform and prepare year end closing accounts activities such as audit schedules
• Handle treasury operations like prepare payments via in-house treasury, interbank fund transfer, update any bank changes in banking system
• Handle daily accounting operations include account reconciliations
• Prepare and reconcile intercompany balances and transactions
• Verifying staff expenses and travel claims
• Investigate and resolve any discrepancies or vacancies identified during the reconciliations
• Assist Finance Managers in other ad-hoc duties as assigned

Job Requirements:

• Minimum Diploma / Degree in Finance / Accountancy
• Minimum of 3 years relevant experience in statutory and accounting reporting
• Possess good working knowledge of SAP ERP system
• Proactive and independent team player

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Scope:

• Review and approve GMP documentation and ensure their compliance to Quality Standards (PQS).
• Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Improve quality assurance systems, as necessary.
• Maintain current quality tracking systems and the quality metrics to proactively identify trends and atypical observations.
• Conduct internal audits to ensure the internal controls are effective.
• Conduct external audits to ensure adequate oversight to suppliers and collaborate with supplier to reduce starting material quality issues.
• Maintain inspection readiness and suppmt inspections from regulatory agencies and customers.
• Actively participate in GMP walk downs to ensure site operation and facility maintained in inspection ready state.
• Support the maintenance of validated stated of GMP systems and processes.
• Facilitate and prepare regulatory submissions and attend to regulatory queries in a timely manner
• Qualify and manage suppliers according to Quality Standards (PQS) and maintain accurate records of supplier status. Review and analyze the quality related issues from suppliers and recommend improvement action to mitigate compliance risk.
• Ensure supplier and material is qualified timeline to support production schedule.

Requirement:

• Bachelor Degree / Diploma in Science/Chemical Engineering or equivalent

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Salary: up to $4k + incentives

Job Duration: Contract - Perm/ Perm

Working Days & Hours: Monday to Friday 8.30 am to 6 pm

Location: Orchard

Job Description:

• Drive the recruitment process by actively sourcing for talent in the related fields
• Involve actively in Human Resource activities with regards to hiring and managing of potential candidates
• Provide career advice to candidates and clients with regards to current market trends
• Propose and negotiate bussiness model/plan with targetted cliental pool
• Lucrative remuneration package awaiting

Job Requirements: Min Degree in any field

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Dow has an opening for Logistics Specialist based in Singapore taking care of the Vendor Management of Logistics Service Providers of Road Transportation & Warehouse mainly for Singapore and Malaysia. The main responsibilities are listed as below:

Responsibilities / Duties

• Manage 3rd party logistics vendor (3PL, external – warehouse or transporter) in Singapore/Malaysia to achieve operation excellence and targets for Dow
• Lead and participate in advanced troubleshooting for systems, processes and order fulfillment
• Provide coaching and leadership to stakeholders and 3PL on project implementations and best practices
• Interact with other Dow (global) regions to resolve order issues for inter-area shipments
• Implement and apply most effective technologies and operating discipline requirements with stakeholders and 3PL
• Manage 3PL to ensure contractual obligations and service levels are met
• Develop and initiate changes to SOP (operating procedures) to ensure that they are valid and up-to-date
• Conduct regular audit and performance review on 3PL sites and processes
• Understand and apply new concepts, innovations and technologies to operations and 3PL within assigned business scopes
• Lead and ensure timely closure to complaint investigations, with identification of CAPA (Corrective and Preventative measures)
• Lead and conduct RCI (Root Cause Investigation) with 3PL and stakeholders to resolve product and/or service quality issues
• Support procurement tender negotiation and implementation with operational expertise
• Valid invoice from 3PL to ensure Dow pay logistics venders rightly
• Support and implement ESG (Environment, Social Responsibility, Governance) and Sustainability initiatives with suppliers and 3PL

Required Qualifications

• Bachelor's degree or above in supply chain or logistics area or chemical related major or engineering
• Has experience related to logistics operations/supply chain and technical knowhows, 1-5 years of working experience in logistics/supply chain
• Vendor Management, Logical Thinking and Problem Solving etc Skill and Open Mind for new technology and changes
• Capability to working in purely English environment

Preferred Qualifications

• Certified in Logistics, Transportation and Distribution (CLTD) is a plus
• 3PL working experience is a plus

1. Process monthly payroll with HRMS (Info Tech)

2. Assist in recruiting, onboarding, offboarding process

3. Administer and maintain employee records, letters and database system

4. Handle workpass admin work

5. Handle foreign dormitory matters, ensuring legal compliance

6. Other amdin duties assigned by supervisor

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science or any related Engineering
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Liaise with Institutional HR for necessary instructions & documents required for payroll processing.
• Perform monthly payroll computation of various cost centers.
• To be involved in month-end closing and accounts reconciliation.
• Process employees' claims, IR8A, and all other related tax forms and filings.
• Responsible for CPF contribution/refund.
• Attend to enquiries from employees.
• Handle ad-hoc activities as and when requested.

Requirements

• Diploma in any discipline with at least 3 years’ relevant Payroll experience for Senior Assistant Executive.
• Meticulous with an eye for detail
• A team player with a positive attitude and customer-oriented mindset
• Strong interpersonal, communication, and analytical skills
• Proficient in Microsoft Office applications
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Responsibilities:
• Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.

• Present and explain proposals, reports and findings to clients.

• Recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.

• Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.

• Confer with management, production and marketing staff to discuss project specifications and procedures.

• Review and recommend or approve contracts and cost estimates.

• Direct, review and approve product designs and changes.

• Consult or negotiate with clients to prepare project specifications.

Skills:
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

• Expert ability to work independently and manage one’s time.

• Expert leadership and mentoring skills necessary to provide support and constructive performance feedback.

• Expert knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.

• Expert knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.

• Expert knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Education/Experience:
• Bachelor's degree in business administration or a related field.
• PMI or PMP certification preferred.
• 10+ years experience required.

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science or any related Engineering
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Scope

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

The ideal candidate should display adaptability to excel in both MNC and SME settings, and desire to develop skill set and career with a rapidly expanding company.

Job Description:

· To do product detailing to healthcare professionals in ethical sales channel

· To achieve call frequency targets and consistently achieve top line sales targets in the assigned territory(ies).

· To communicate with customer accounts regarding a variety of topics, including product updates, product portfolio, and educational programs

· To cross-sell additional products or manage new product introductions as they become available

· To collect competitive data and remain current on industry, customer, and competitive trend

· To work with the sales and marketing team by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.

· Represent company at medical events, symposium or conferences to promote company products during weekdays/ weekends when required

· To conduct or assist to conduct online meetings and digital engagements such as Webinar/Virtual discussions/e-detailing

· Has experience working with hospitals groups and/or group practises will be a clear advantage.

Responsibilities

• Full sets of AP and AR processing
• Prepare monthly reports, journal entries and balance sheet account reconciliation
• Assist with the processing of payment invoices
• Ensure invoices, entries and reports are properly recorded and processed in accordance to regulations and policies.
• Input entries into SAP system
• Assist in any additional accounting administrative work
• Any other ad-hoc tasks assigned

Requirements

• Accountancy/Finance Diploma/Degree

Interested candidates, please email your resume to:

[email protected]

CEO: R1104482

Duration: 1 year contract
Salary: Up to $6k + 1.5 momths Completion Bonus
Location: Tuas (With islandwide pickup)

Job Scope:

• Review and approve GMP documentation and ensure their compliance to Quality Standards (PQS).
• Maintain current quality tracking systems and the quality metrics to proactively identify trends and atypical observations.
• Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Conduct internal audits to ensure the internal controls are effective.
• Conduct external audits to ensure adequate oversight to suppliers and collaborate with supplier to reduce starting material quality issues.
• Maintain inspection readiness and support inspectias from regulatory agencies and customers.
• Actively participate in GMP walk downs to ensure site operation and facility maintained in inspection ready state.
• Support the maintenance of validated stated of GMP systems and processes.
• Facilitate and prepare regulatory submissions and attend to regulatory queries in a timely manner
• Review and analyze the quality related issues from suppliers and recommend improvement action to mitigate compliance risk to .
• Ensure supplier and material is qualified timeline to support production schedule.

Job Requirements:

• Min. Degree in any science relevant course
• GMP/ Manufacturing experience is required
• To have experience in Material qualification and negotiation quality agreement with vendors

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Scope

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Process split orders manually
4. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Operational Scope:

1. Send Shipping instructions to Carrier based on pre-alert as per customer instructions
2. Collecting Survey reports once loading complete
3. Obtain OBL from carrier based on SI from Customer
4. Process split orders manually
5. Prepare LOI when necessary
6. Assemble to dispatch original documents to customer/Bank

Documentation Scope:

1. Screening the LC swift and advise LC workability/ambiguous clause for LC amendment.
2. Send request to Surveyor to prepare split Survey Reports based on Split B/L
3. Receive Survey report (from Surveyor) & OBLS (from carrier).
4. Send Survey report/OBL copy to customer to receive back up LOI. Customer Sales should send the document copies to the customers.
5. Confirmed LOI/s to be sent to Vessel Operators to facilitate Discharge of shipment at POD in lieu of OBL
6. Prepares draft Documents as per L/Cs and confirmed Quantities
7. Make COO from Chamber of Commerce Basis doc requirements
8. Make draft LOI basis confirmed BL/back up LOI and share with process owners for approval.
9. Collect Original BLs from the carrier.
10. Obtain COO from COC, prepare CMI, PKL, SR, drafts etc.
11. COO to be submitted for GCC shipments.
12. Certificate of origin to be submitted whenever required.
13. Consolidate the Documents as per LC and Dispatch to the Nominated Bank/s to share the Non-Negotiable documents to CSR
14. To follow up with Nominated Bank for clean document confirmation
15. To follow up for courier AWB No to be shared with CSR

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

One of the leading private healthcare providers in the region, providing comprehensive services from primary to tertiary care is now hiring for Clinic Specialist / Paediatrician. This is a full-time on-site role located in Singapore.

• General Paeds: Fever, Gastroenteritis, Vomiting and Diarrhoea
• Infectious Diseases: Dengue Fever, Chickenpox, HFMD, Common Cold
• Others conditions: Orthopedics, Nephrology etc

1. Acute Care
2. Chronic Disease Management
3. Developmental Assessments: Monitoring developmental milestones and identifying any delays or concerns early on, referring children to appropriate specialists for further evaluation and intervention as needed.

To excel in this role:

• SMC registered
• Post-graduate training programme in Paediatrics // MRCPCH

Yan Qi R1438202

BTI Executive Search

The Opportunity

· This is an exciting opportunity to work for one of the leading global banks.

· It is an opportunity for an experienced Compensation Specialist to join their team

· This is a 9-month maternity cover

The Job

A. Distribution Channel Compensation

· Administer the Distribution channel (FA & IAM) Compensation to ensure on time and accurate payments.

· Identify opportunities for automation of processes.

· Key touch-point for internal and external customers’ enquiries on compensation related matters.

· Involvement in projects when assigned.

B. Third Party Compensation

· Administer Third Party Compensation to ensure on time and accurate payments.

· Identify opportunities for automation of processes.

C. Regulatory reporting to CPFB

· Administer Early Termination Rule (ETR) reporting to CPFB.

· Ensuring on time and accurate report.

Responsibilities:

· Ensure the accuracy and timely delivery of the end to end process on channel compensation.

· Deliver on adhoc projects when assigned.

· Enhancing/streamline workflow where applicable

· Updating of SOP promptly and where applicable.

· Assist and handle enquiries professionally and promptly.

The Talent

· Minimum 3-5 years’ relevant experience in insurance related industry preferred.

· Meticulous and organized.

· Experience and aptitude for dealing with people, strong interpersonal and communication skills.

· A team player and ability to work independently.

· Resourceful and possess good problem solving skills.

· Proficient in MS Excel, MS Words, Powerpoint. Proficiency in Macro will be added advantage.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

• Email Topic: Apply Compensation Specialist

• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Job Description

• Handle Job postings, resume screening, interview scheduling and interview
• Salary proposal
• On-boarding of new hires and off-boarding of resigned staff
• Process confirmation for new hires
• Leave administration and process staff requests
• Provide support on generating adhoc reports
• Provide support on recognition awards and performance management
• Other ad hoc assignments as required

Job Requirements

• Posses Min Bachelor degree in Business or HR Management.
• Preferably with At least 3-5 years of relevant experience in HR operations and/or talent acquisition
• Good knowledge of the Singapore labor law and regulations in relation to HR practices
• Working experience in SAP, Success Factors is an added advantage
• Strong team player
• Excellent verbal and written communication skills
• Proficient with Microsoft Office
• Location: Centra
• Working Hours: 5 days, Office Hour

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

The Opportunity:

• Opportunity to work in a leading R&D organisation
• 12 months contract (Renewable/ Convertible to perm subjected to performance)
• Salary: Up to SGD 4000 (subject to experience)

Duties:

• Assist FP&A and Controlling activities across the APAC region
• Responsible for month and year end closing of accounts
• Prepare monthly management reports
• Financial aspects include budgeting and planning, financial and management reporting and financial analysis
• Support the maintenance of Reporting System runs on Tableau platform
• Prepare books for month close / trend for management review
• Get involved with other ad-hoc projects and tasks assigned by manager

The Talent:

• Min Bachelor in Accounting or Finance or Business
• 2 - 3 years of related FP&A experience will be preferred
• Knowledge of SAP system and BI reporting tools will be advantageous
• Candidates who are available to start in short notice will be added advantage

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected]
• All shortlisted candidates will be contacted

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Science or any related Engineering
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Scope:

• Perform the role of Lead Investigator into incidents to which you have been assigned. In doing so, it is necessary to immediately:
  • Visit the area where the incident has been detected (if applicable, e.g. if detected internally in an operational setting)
  • Discuss with all involved in the incident to gain a full understanding of the process and incident per GQA.003
  • Gather background information (or coordinate accordingly) regarding the reported incident
• Perform an initial impact assessment in a timely manner. Identify immediate action to be taken in order to ‘ring-fence’ the problem and ensure it is not further exacerbated whilst the investigation is ongoing.
• Liaise with personnel within various departments / sites and encourage individuals to be forthcoming with pertinent information to facilitate the investigation. This may involve Lead Investigators in other areas or at other sites.
• Host internal meetings (locally or globally, as applicable) and co-ordinate brain-storming sessions to advance the investigation.
• Use appropriate Root Cause Analysis tools (as applicable) to establish causes and any contributory factors.
• Determine the communication strategy and effectively liaise with the PL /PM (as applicable) and all other relevant parties to appraise them of the investigation as it progresses (where applicable). This may extend to include notification of customers, VPs, Key Account sponsors, BD, Commercial Contracts, Quality Management and the QPs (as applicable).
• Escalate to department manager and Quality management any critical issues that become apparent during the course of the investigation that may not have been immediately obvious.
• Determine appropriate and meaningful CAPA to prevent recurrence. Gain agreement of such with department managers (locally or globally, as applicable).
• Document the investigation in the appropriate template. Ensure the report is written to a high standard and that every effort is made to ensure it is Right First Time and acceptable to the customer and the regulators.
• Proactively monitor the progress of all investigations assigned to you and prioritise accordingly. Take responsibility and ownership for such endeavoring to ensure close out in a timely manner. Escalate any that are overdue.
• Perform CAPA effectiveness checks as required in a timely manner and provide the necessary evidence of such to Quality.
• Host or participate (as applicable) in external teleconferences / meetings / regulatory inspections to discuss particular incidents, should additional explanation or assurance be needed. Ensure all such contact, oral and written, is carried out professionally in order to develop and maintain good relationships.
• Promote good inter-departmental and global relationships. Work within and across functions and sites as necessary to assure global consideration of investigations and the CAPA arising from such.
• Endeavor to approach problems with a positive attitude and as an opportunity for company to continuously improve.
• Attend all necessary training and retain a thorough knowledge of processes / procedures pertinent to the area you represent.
• Update KPIs and capture trending information at a department level, ensuring there is good visibility of this data globally. Remain observant of recurring issues, taking such into consideration at the point of an investigation and escalate to management as applicable.
• Meet regularly with management to discuss KPI and trending data. Present ideas / suggestions for consideration into further process improvements.
• Attend periodic meetings with other Lead Investigators locally and globally. Be forthcoming with ideas / experiences to ensure shared learning and continuous improvement.
• Ensure documentation is generated and completed in accordance with the principles of GMP and internal SOPs.
• Fulfil any necessary duties associated with the role, as and when required.

Requirement

• Min. Degree in Science or other equivalent
• Has prior QA background with focus on report generation and reviews
• Able to engage multiple stakeholders independently.
• Has prior pharma background will be an advantage

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)