Customer Service Officer (Electronics| Order Processing)
23 hours ago
Manage distributor relationships, including procurement and customer service support.
Provide excellent customer support to corporate clients, ov..
- Manage distributor relationships, including procurement and customer service support.
- Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
- Respond promptly to customer inquiries, including quotations, service support, and documentation.
- Prepare and deliver quotations to customers in a timely manner.
- Compile and submit required documents through customers' management systems.
- Proactively update customers on order statuses and shipping schedules.
- Maintain accurate spare parts price lists for customers.
- Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
- Prepare and submit necessary documentation for customer customs queries.
- Collaborate closely with internal teams to resolve customer issues and implement solutions.
Requirements:
- At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
- Previous experience in a customer service role, order processing.
- Immediate starter is a plus
Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]
EA License No.: 13C6305
Reg. No.: R23117344
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