Salary: Up to $3.7K
Job Scope:
* Assist clients with Novation Agreements and maintain contracts/POs in SAP.
* Source and notify clients of tender/quotation opportunities.
* Support clients in document submissions and ensure compliance with deadlines.
* Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.
* Handle extension requests for tenders/quotations.
* Conduct ingredient checks and consult with the regulatory team as needed.
* Ensure submission copies align with client information and clarify discrepancies.
* Encrypt and send LOAs and contracts to clients.
* Assist with GPO post-tender queries and resolve invoice discrepancies.
* Record quantities accurately in SAP and seek client agreement for invoice settlements.
* Handle permit applications and product recalls.
* Ensure excellent customer care and assist with product/customer complaints.
* Monitor service level reports and implement improvement plans as necessary.
* Support internal and external audits.
* Provide training for the team as needed.
Job Requirements:
- Min. Diploma in any field
- Min. 1 yr customer service/ order fufilment experience
For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599