Total 6 Director/C-Level product engineer job vacancies in Singapore - MTO AML

Team Summary

The Asia Pacific (AP) Consumer Solutions group manages the deployment and optimization of Visa’s core products consisting of Credit, Debit and Prepaid payments solutions. Additionally, the team manages new capabilities aim at modernizing and transforming credential lifecycle and proposition management, such as Account Level Management, Visa Flexible Credential, Installments and the provision of card-linked Benefits with the aim of promoting Visa credential use by consumer. Taken together, these capabilities will help Visa issuers create differentiated core card propositions, stay relevant to and drive preference amongst consumers, against a background of their evolving user needs.

The team is responsible for leading the shift from traditional card-based solutions onto digital form factors, with the goal of establishing Visa’s payments solutions as the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region. Key tasks include shaping regional product strategies, managing product P&L, leading product development and coordinating these activities with both global and local Visa stakeholders.

What the Director, Card Benefits Sourcing & Management at Visa does:

Visa is seeking an experienced professional to join Consumer solutions to lead the formation of the Card Benefits team and establish it as a key capability within Regional Product Solutions. This role involves a significant component of cross-functional work and will require the Director to work closely with Marketing, Visa Consulting & Analytics (VCA), Sourcing, the teams who manage strategic merchant relationships as well as with Global teams to identify, source and manage compelling offers and benefits that will be made available to Visa credential holders across the region. The offer and benefit content (“content”) sourced and managed by the team will be provided to a range of ‘client’ organizations within Visa AP, for example, Card Product & Segments team (for the provision of Affluent-targeted content), the Cross-Border team, the Engagement Solutions team (for content provided to consumers via platforms such as Visa Offers Exchange (VOX) and Visa Consulting & Analytics. The overall objective of this activity is to ensure Visa has a range of unique, compelling content to help our issuers drive preference for Visa credential use in AP as part of campaigns and Card Product CVPs.

The role-holder will manage a team of dedicated professionals who will identify, negotiate, source, deliver and monitor the performance of Visa credential-linked content. As such, the role holder will need strong negotiation experience and have a clear track record of monitoring the performance of content as well as making changes to these programs to improve their performance. A key part of the role will be in the management of internal stakeholder relationships – both with content source stakeholders (e.g. Marketing, Merchant management teams etc.) and content provision stakeholders (e.g. Affluent team, X-Border team etc.)

The AP Benefits team is a new one, formed to be a key component and contributor to the development and execution of our Regional Affluent Strategy as well as the execution of our X-Border strategy, both of which are part of Visa’s 2030 initiative to drive a step change in how we address the needs of Affluent consumers and X-border users. As such the Director will have the opportunity to form a new team and influence how that team participates in the roll out of a key regional strategic initiative for Visa. Once formed, the Director will be the team leader for this specialist group.

Why this is important to Visa

Consumer Solutions are the foundation for Visa’s business in Asia-Pacific and encompass conventional card-based credit, debit and prepaid programs as well as newer fintech-linked solutions. Consumer Solutions span all life-stage and income segments across Visa’s Asia-Pacific markets from entry-level Prepaid and Debit products through to High Net Worth credit propositions and solutions, and as such the team is a key platform for revenue generation and consumer engagement for Visa and our clients. The development of new innovative Digital Benefits Platform is an essential component of the next phase of credit growth in the region, and this role will be instrumental in executing our strategy to address the opportunity.

Team Summary

The Loyalty and Engagement Solutions team is part of Visa’s Value-Added Services division, serving the Asia Pacific region. The team delivers superior loyalty solutions to meet the objectives of Visa’s clients, including card issuers and merchants, by creating engaging value propositions for digitally enabled consumers and driving Visa’s preference.

The Product Solutioning and Delivery Director role, focusing on Loyalty and Engagement Solutions, is a crucial member of our Issuing Solutions Loyalty & Engagement team, serving the Asia Pacific region. This role primarily leading solution designing and development of existing and new products for our Asia Pacific clients supporting the Loyalty Product Sales team in providing top-tier loyalty solutions, positioning Visa as a key partner and facilitator of captivating value propositions for digitally savvy consumers.

Success in this role demands a diverse skill set, including product knowledge, strong communication skills, relationship management, program management, strong data-driven capabilities, and the aptitude to work cohesively with a team of specialists and cross-functional partners to meet business objectives and revenue goals.

What a Product Solutioning and Delivery Director in Asia Pacific region does at Visa:

This role will be tasked with bringing subject matter expertise of Visa Loyalty products and solutions to the markets, as well as designing solutions for clients to facilitate successful implementations. The Director will also be responsible for driving roadmap of enhancements and strategy in collaboration with the Product Sales team.

The Director should be able to hold and facilitate technical discussions with both internal and Client technology stakeholders and advocate for the most effective and efficient technical architecture and implementation methodologies to expedite product delivery, as well as strong commercial understanding.

The Director will need to be highly collaborative, possess strong program management experience and will need to be experienced in working across markets, cultures and areas of specialism within Visa and client organizations.

• Become the subject matter expert for Loyalty products and solutions for the AP region
• Lead designing of loyalty solutions for new client opportunities by deeply understanding client needs and be able to articulate the solutions at the commercial and technical level
• Drive roadmap of enhancements across loyalty solutions with Hub and Market teams to for the AP region
• Advocate for and drive development of new features and platform improvements with Global and Regional Product owners through a deep understanding of market requirements and a keen sense of commercially successful outcomes.
• Establish repeatable and scalable delivery processes to customer engagement solutions, encompassing the understanding of clients’ innovation agendas and unique needs for loyalty solutions
• Collaborate with Product sales to create awareness and excitement for new technology innovations and user experiences related to customer experience and loyalty
• Lead the delivery of projects through to successful completion, with oversight
• Lead and manage Technology vendor partnerships to facilitate enhanced platform capabilities to further Visa loyalty capabilities
• Manage project status, issues and risks along with project change requests, project priorities, and project trade-offs.
• Pitch and support engagements with clients and partners to ideate innovative concepts and solutions to bring ideas to fruition, requiring a clear understanding of Visa’s existing capabilities and market opportunities to develop the best solutions for deeper customer engagement
• Support team compliance with quality, security, operational resilience, and other non-functional requirements

Why this is important to Visa

Loyalty and Engagement Solutions has been tracking significant double-digit growth in revenue with increasing demands from clients across Asia Pacific. These solutions also drive Visa’s preference, contributing to Visa’s payment volume. Visa’s Loyalty and Engagement Solutions provide consumers with the most rewarding experiences and offer clients the best methods to drive activation, engagement, and retention.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• To plan with Director of Engineering and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• To prioritise with and carry out maintenance as requested by Director of Engineering/Departments on a daily basis to ensure the smooth running of all hotel departments.
• To motivate and develop the Engineering team to reach to their fullest potential ,together with Director of Engineering.
• To ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
• To liaise and work closely with Director of Engineering, the MCST and FCC to ensure smoother operations and consistency in approach.
• To record meter readings and liaise with the Director of Engineering egarding options to improve energy management and conservation.
• To be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• To liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
• To ensure compliance with all legislation, including Health and Safety and Environmental.
• To liaise with the Director of Engineering regarding the use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• To ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
• To be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• To maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• To liaise closely with all departments regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
• To ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• To research, recommend and liaise with the Director of Engineering regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Director of Engineering.
• To support the co-ordination of safety and security/risk management programs via third party providers
• To work with the operational Department Heads team to ensure InterREACT tracking and compliance
• To ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• To give guidance to the effective operation of the WHS Committee.
• To ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• To attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
• To prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
• To adhere to the Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• To strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.
• Any other reasonable request within your range of competence as required by Director of Engineering and Management.

Job Description:

MAINTENANCE & ENGINEERING

• Plan and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• Prioritise and carry out maintenance as requested by Departments on a daily basis to ensure the smooth running of all hotel departments.
• Motivate and develop the Engineering team to reach to their fullest potential.
• Ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
• Liaise and work closely with the MCST and FCC to ensure smoother operations and consistency in approach.
• Record meter readings and liaise with the Executive Assistant Manager regarding options to improve energy management and conservation.
• As a Fire Safety Manager, be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• Liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
• Ensure compliance with all legislation, including Health and Safety and Environmental.
• Liaise with the Executive Assistant Manager regarding use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• Ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• Liaise closely with all departments regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Research, recommend and liaise with the Executive Assistant Manager regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Executive Assistant Manager.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Give guidance to the effective operation of the WHS Committee.
• Ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• Attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
• Prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.
• Any other reasonable request within your range of competence as required by Management.

We are seeking a highly skilled and experienced Assistant Chief Engineer to join our dynamic team in Singapore. In this crucial role, you will work closely with the Chief Engineer to oversee and manage all technical operations related to our facilities, ensuring optimal performance, efficiency, and guest satisfaction.

• Assist in managing the day-to-day operations of the engineering department, including maintenance, repairs, and upgrades of all building systems and equipment
• Develop and implement preventive maintenance programs to ensure the longevity and efficiency of all facilities and equipment
• Collaborate with other departments to address technical issues and improve overall operational efficiency
• Oversee and coordinate the work of engineering staff and external contractors
• Assist in preparing and managing departmental budgets, including forecasting and cost control measures
• Ensure compliance with all relevant safety regulations, building codes, and environmental standards
• Implement energy-saving initiatives and sustainable practices to reduce environmental impact and operational costs
• Participate in emergency response planning and execution, including fire safety and natural disaster preparedness
• Contribute to long-term strategic planning for facility improvements and upgrades
• Provide technical guidance and training to engineering staff to enhance their skills and knowledge
• Assist in the selection and procurement of equipment, tools, and supplies for the engineering department

We’re searching for an Infrastructure Engineer (Active Directory)) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Active Directory users and groups, GPO management
• Setup and configuration of SCCM, MECM
• PAM management for User and Groups for Permission for Server access and application access
• Managing Domain controller and ADC, DNS and DHCP
• Troubleshooting AD Replication Issues and Monitoring
• Administrated DNS Records creation and updating AD and Managed AD
• Active Directory Migration & DHCP Migration
• Windows Server administration, performance monitoring and high availability
• VMWare and Hyper-V virtualization, including deployment, management and troubleshooting Performance monitoring.
• Installation, Migration and Managing VM’s on Hyper V and ESXi and VCenter environment
• Provisioning of new deployments in physical, virtual and cloud-based environment.
• Installation and configuration of Windows servers based on new requirements.
• Server performance monitoring and troubleshooting based on the alerts and issues.
• Installation and configuration different OS platforms like Windows, Linux, Custom OS Appliances
• Patching Management for Windows and Linux servers on regular basis
• Vulnerability Assessments, Fixing Vulnerability based on the deduction and remediation immediate basis,
• Application server management (Installation, configuration and upgradation)
• Coordinate between product and development teams to ensure effective delivery of supporting services to the end-user

A little about you:

• Strong background in Windows Server, Active Directory, DNS, DHCP, SCCM/MECM, Hypervisor