Total 10 Director/C-Level product engineer job vacancies in sin01 singapore tuas west ave sin01

Team Summary

The Asia Pacific (AP) Consumer Solutions group manages the deployment and optimization of Visa’s core products consisting of Credit, Debit and Prepaid payments solutions. Additionally, the team manages new capabilities aim at modernizing and transforming credential lifecycle and proposition management, such as Account Level Management, Visa Flexible Credential, Installments and the provision of card-linked Benefits with the aim of promoting Visa credential use by consumer. Taken together, these capabilities will help Visa issuers create differentiated core card propositions, stay relevant to and drive preference amongst consumers, against a background of their evolving user needs.

The team is responsible for leading the shift from traditional card-based solutions onto digital form factors, with the goal of establishing Visa’s payments solutions as the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region. Key tasks include shaping regional product strategies, managing product P&L, leading product development and coordinating these activities with both global and local Visa stakeholders.

What the Director, Card Benefits Sourcing & Management at Visa does:

Visa is seeking an experienced professional to join Consumer solutions to lead the formation of the Card Benefits team and establish it as a key capability within Regional Product Solutions. This role involves a significant component of cross-functional work and will require the Director to work closely with Marketing, Visa Consulting & Analytics (VCA), Sourcing, the teams who manage strategic merchant relationships as well as with Global teams to identify, source and manage compelling offers and benefits that will be made available to Visa credential holders across the region. The offer and benefit content (“content”) sourced and managed by the team will be provided to a range of ‘client’ organizations within Visa AP, for example, Card Product & Segments team (for the provision of Affluent-targeted content), the Cross-Border team, the Engagement Solutions team (for content provided to consumers via platforms such as Visa Offers Exchange (VOX) and Visa Consulting & Analytics. The overall objective of this activity is to ensure Visa has a range of unique, compelling content to help our issuers drive preference for Visa credential use in AP as part of campaigns and Card Product CVPs.

The role-holder will manage a team of dedicated professionals who will identify, negotiate, source, deliver and monitor the performance of Visa credential-linked content. As such, the role holder will need strong negotiation experience and have a clear track record of monitoring the performance of content as well as making changes to these programs to improve their performance. A key part of the role will be in the management of internal stakeholder relationships – both with content source stakeholders (e.g. Marketing, Merchant management teams etc.) and content provision stakeholders (e.g. Affluent team, X-Border team etc.)

The AP Benefits team is a new one, formed to be a key component and contributor to the development and execution of our Regional Affluent Strategy as well as the execution of our X-Border strategy, both of which are part of Visa’s 2030 initiative to drive a step change in how we address the needs of Affluent consumers and X-border users. As such the Director will have the opportunity to form a new team and influence how that team participates in the roll out of a key regional strategic initiative for Visa. Once formed, the Director will be the team leader for this specialist group.

Why this is important to Visa

Consumer Solutions are the foundation for Visa’s business in Asia-Pacific and encompass conventional card-based credit, debit and prepaid programs as well as newer fintech-linked solutions. Consumer Solutions span all life-stage and income segments across Visa’s Asia-Pacific markets from entry-level Prepaid and Debit products through to High Net Worth credit propositions and solutions, and as such the team is a key platform for revenue generation and consumer engagement for Visa and our clients. The development of new innovative Digital Benefits Platform is an essential component of the next phase of credit growth in the region, and this role will be instrumental in executing our strategy to address the opportunity.

Team Summary

The Loyalty and Engagement Solutions team is part of Visa’s Value-Added Services division, serving the Asia Pacific region. The team delivers superior loyalty solutions to meet the objectives of Visa’s clients, including card issuers and merchants, by creating engaging value propositions for digitally enabled consumers and driving Visa’s preference.

The Product Solutioning and Delivery Director role, focusing on Loyalty and Engagement Solutions, is a crucial member of our Issuing Solutions Loyalty & Engagement team, serving the Asia Pacific region. This role primarily leading solution designing and development of existing and new products for our Asia Pacific clients supporting the Loyalty Product Sales team in providing top-tier loyalty solutions, positioning Visa as a key partner and facilitator of captivating value propositions for digitally savvy consumers.

Success in this role demands a diverse skill set, including product knowledge, strong communication skills, relationship management, program management, strong data-driven capabilities, and the aptitude to work cohesively with a team of specialists and cross-functional partners to meet business objectives and revenue goals.

What a Product Solutioning and Delivery Director in Asia Pacific region does at Visa:

This role will be tasked with bringing subject matter expertise of Visa Loyalty products and solutions to the markets, as well as designing solutions for clients to facilitate successful implementations. The Director will also be responsible for driving roadmap of enhancements and strategy in collaboration with the Product Sales team.

The Director should be able to hold and facilitate technical discussions with both internal and Client technology stakeholders and advocate for the most effective and efficient technical architecture and implementation methodologies to expedite product delivery, as well as strong commercial understanding.

The Director will need to be highly collaborative, possess strong program management experience and will need to be experienced in working across markets, cultures and areas of specialism within Visa and client organizations.

• Become the subject matter expert for Loyalty products and solutions for the AP region
• Lead designing of loyalty solutions for new client opportunities by deeply understanding client needs and be able to articulate the solutions at the commercial and technical level
• Drive roadmap of enhancements across loyalty solutions with Hub and Market teams to for the AP region
• Advocate for and drive development of new features and platform improvements with Global and Regional Product owners through a deep understanding of market requirements and a keen sense of commercially successful outcomes.
• Establish repeatable and scalable delivery processes to customer engagement solutions, encompassing the understanding of clients’ innovation agendas and unique needs for loyalty solutions
• Collaborate with Product sales to create awareness and excitement for new technology innovations and user experiences related to customer experience and loyalty
• Lead the delivery of projects through to successful completion, with oversight
• Lead and manage Technology vendor partnerships to facilitate enhanced platform capabilities to further Visa loyalty capabilities
• Manage project status, issues and risks along with project change requests, project priorities, and project trade-offs.
• Pitch and support engagements with clients and partners to ideate innovative concepts and solutions to bring ideas to fruition, requiring a clear understanding of Visa’s existing capabilities and market opportunities to develop the best solutions for deeper customer engagement
• Support team compliance with quality, security, operational resilience, and other non-functional requirements

Why this is important to Visa

Loyalty and Engagement Solutions has been tracking significant double-digit growth in revenue with increasing demands from clients across Asia Pacific. These solutions also drive Visa’s preference, contributing to Visa’s payment volume. Visa’s Loyalty and Engagement Solutions provide consumers with the most rewarding experiences and offer clients the best methods to drive activation, engagement, and retention.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• To plan with Director of Engineering and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• To prioritise with and carry out maintenance as requested by Director of Engineering/Departments on a daily basis to ensure the smooth running of all hotel departments.
• To motivate and develop the Engineering team to reach to their fullest potential ,together with Director of Engineering.
• To ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
• To liaise and work closely with Director of Engineering, the MCST and FCC to ensure smoother operations and consistency in approach.
• To record meter readings and liaise with the Director of Engineering egarding options to improve energy management and conservation.
• To be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• To liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
• To ensure compliance with all legislation, including Health and Safety and Environmental.
• To liaise with the Director of Engineering regarding the use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• To ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
• To be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• To maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• To liaise closely with all departments regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
• To ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• To research, recommend and liaise with the Director of Engineering regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Director of Engineering.
• To support the co-ordination of safety and security/risk management programs via third party providers
• To work with the operational Department Heads team to ensure InterREACT tracking and compliance
• To ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• To give guidance to the effective operation of the WHS Committee.
• To ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• To attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
• To prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
• To adhere to the Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• To strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.
• Any other reasonable request within your range of competence as required by Director of Engineering and Management.

About our company

We are a leading engineering and construction company based in Singapore. With multifaceted project management capabilities and a strong diverse workforce, we provide a full range of services in engineering, procurement, construction and maintenance of power and industrial plants across the world.

Responsibilities

• Oversee the installation, testing, and commissioning of piping systems on-site
• Ensure piping installations meet project specifications, codes, and standards
• Address any on-site technical issues related to piping and provide solutions
• Coordinate with contractors, suppliers, and other engineering teams to ensure timely and efficient execution of piping work
• Conduct inspections and tests on piping systems and prepare documentation
• Maintain records of piping activities, including work progress, testing, and inspection reports
• Any duties to be assigned from time to time

Pre-requisites

• Bachelor’s Degree in Mechanical Engineering
• Minimum 5 years experience in a similar role
• Candidates are required to have prior experience in power and/or industrial plant projects
• Proactive learner and ability to multi-tasks
• Ability to adapt to dynamic and challenging construction site environments
• Project Location: Jurong Island

Our company is an innovative, global healthcare leader that is committed to improving health and well-being around the world with a diversified portfolio of prescription medicines, vaccines and animal health products. We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, diabetes and cancer - while expanding our strengths in areas like vaccines and biologics.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

We are seeking an energetic, collaborative and self-driven professional to join the Digital Supply Chain value team to play an active role in transformation journey to become the leading digital supply chain organization that leverages data, technology and processes to deliver end to end solutions enabling enterprise-wide collaboration, customer satisfaction, and seamless orchestration.

WHAT YOU WILL DO

The Value Team Architect works closely with Product Line Leads, Product Managers and all squad members to create a modular, scalable solution that addresses/incorporates future architectural changes and designs.

Responsibilities

In collaboration with the Value Team Lead, Product Line Leads, Product Managers and Lead Engineers you will work on the following:

• Understand
  supply chain domain business use cases, opportunities and challenges
  current industry technology trends and introduce best practices to Value Team
• Create
  architecture deliverables and artifacts relevant for accountable architecture domain(s)
• Drive
  the technology strategy for the Value Team that aligns with the business needs and enterprise architecture strategy
  the notion of reusable architecture assets & standards such as current-state business/technology capability maps as well as future state planning roadmaps for the Value Team.
  Tech Center strategy for Digital Supply Chain organization by boosting collaboration within Singapore and across all locations in Technology Center network
  Our workforce pipeline in Value Team by leveraging company programs to onboard, mentor and upskill the leaders of the future in Technology Centers
• Partner with
  product teams to use agile, value-centric, business outcomes-oriented, and total cost of ownership-based principles to guide decision making
  product line solution architects to develop a documented business, solution, information, and data architecture for supply chain
  architecture community and leaders across the Value and Enabling Teams in the division focusing on data and analytics, manufacturing and quality systems
  Enterprise Architecture team to drive the adoption of company architecture standards and blueprints
• Manage
  Architecture Governance within the Value Team
• Train and mentor
  technical delivery teams to understand, embrace, and successfully implement solutions following the architecture strategy

WHAT YOU MUST HAVE

Education

• B.A./B.S. or M.A./M.S. in a scientific or technical discipline (such as computer science, engineering, biology, chemistry, etc.)

Required Experience and Skills

• 10+ years of relevant work experience in the pharmaceutical/life sciences or similar industry, with demonstrated hands-on experience in solution architecture and information system designs
• 10+ years of experience in leading development squads/ teams in global environment
• Strong understanding of enterprise, solution and information architecture principles
• Domain knowledge of technology for supply chain management including data and analytics platforms, ERP solutions, supply chain planning, warehousing, distribution and logistics
• Experience in working closely with a range of business lines to identify business needs and opportunities
• Experience with Agile ways of working, leading or working as part of scrum teams
• Experience as a change agent of transformation to product model organization/ operating model
• Excellent interpersonal and communication skills, with the ability to quickly establish productive working relationships with a variety of stakeholders
• Ability to perform under broad direction taking initiative and full responsibility for meeting allocated technical and/or project/supervisory objectives

Preferred Experience and Skills

• Demonstrated ability to solve problems with a sense of ownership, enthusiasm and innovation
• Knowledge of current cloud trends and offerings, and extensive hands-on experience and strong expertise in cloud engineering
• Certifications in AWS and/or modern data technologies

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Job Description:

MAINTENANCE & ENGINEERING

• Plan and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• Prioritise and carry out maintenance as requested by Departments on a daily basis to ensure the smooth running of all hotel departments.
• Motivate and develop the Engineering team to reach to their fullest potential.
• Ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
• Liaise and work closely with the MCST and FCC to ensure smoother operations and consistency in approach.
• Record meter readings and liaise with the Executive Assistant Manager regarding options to improve energy management and conservation.
• As a Fire Safety Manager, be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• Liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
• Ensure compliance with all legislation, including Health and Safety and Environmental.
• Liaise with the Executive Assistant Manager regarding use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• Ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• Liaise closely with all departments regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Research, recommend and liaise with the Executive Assistant Manager regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Executive Assistant Manager.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Give guidance to the effective operation of the WHS Committee.
• Ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• Attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
• Prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.
• Any other reasonable request within your range of competence as required by Management.

Job Description & Requirements

Job Summary: The Product Director is a senior leadership role responsible for shaping and executing the product strategy of an organization. This position plays a pivotal role in defining, planning, and overseeing the development of products that meet customer needs, drive business growth, and align with the company's strategic goals. The Product Director typically reports to the Chief Product Officer or another executive leader.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the company's overall objectives.
Define and communicate product goals, key performance indicators (KPIs), and success metrics.

2. Market Research:Conduct market research to understand customer needs, market trends, and competitive landscapes.
Use insights to inform product development and enhancement decisions.

3. Product Roadmap:Create and manage a comprehensive product roadmap outlining short-term and long-term development plans.
Prioritize features and enhancements based on customer feedback, business value, and market dynamics.

4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
Create clear product specifications, user stories, and acceptance criteria.

5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
Ensure that the product is developed on time, within scope, and meets quality standards.

6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
Validate design decisions based on user feedback and usability testing.

7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
Address and prioritize issues and defects.

8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
Monitor product performance and gather user feedback after launch.

9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
Continuously monitor KPIs and adapt the product strategy as necessary.

10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.

2. Experience: A minimum of 5-8 years of experience in product management, with a proven track record of successful product launches and improvements, is typically required.

3. Market Knowledge: Strong understanding of the market, target audience, and industry trends relevant to the product.

4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).

5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.

6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: strong analytical and problem-solving abilities to address product challenges and make strategic decisions.

8. Leadership: Effective leadership and project management skills to guide the product development process.

9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.

10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Director is instrumental in driving the success of the organization's products, from concept to launch and beyond. They are responsible for shaping the product strategy, overseeing development, and optimizing performance to meet business objectives and customer satisfaction.

We are seeking a highly skilled and experienced Assistant Chief Engineer to join our dynamic team in Singapore. In this crucial role, you will work closely with the Chief Engineer to oversee and manage all technical operations related to our facilities, ensuring optimal performance, efficiency, and guest satisfaction.

• Assist in managing the day-to-day operations of the engineering department, including maintenance, repairs, and upgrades of all building systems and equipment
• Develop and implement preventive maintenance programs to ensure the longevity and efficiency of all facilities and equipment
• Collaborate with other departments to address technical issues and improve overall operational efficiency
• Oversee and coordinate the work of engineering staff and external contractors
• Assist in preparing and managing departmental budgets, including forecasting and cost control measures
• Ensure compliance with all relevant safety regulations, building codes, and environmental standards
• Implement energy-saving initiatives and sustainable practices to reduce environmental impact and operational costs
• Participate in emergency response planning and execution, including fire safety and natural disaster preparedness
• Contribute to long-term strategic planning for facility improvements and upgrades
• Provide technical guidance and training to engineering staff to enhance their skills and knowledge
• Assist in the selection and procurement of equipment, tools, and supplies for the engineering department

We’re searching for an Infrastructure Engineer (Active Directory)) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Active Directory users and groups, GPO management
• Setup and configuration of SCCM, MECM
• PAM management for User and Groups for Permission for Server access and application access
• Managing Domain controller and ADC, DNS and DHCP
• Troubleshooting AD Replication Issues and Monitoring
• Administrated DNS Records creation and updating AD and Managed AD
• Active Directory Migration & DHCP Migration
• Windows Server administration, performance monitoring and high availability
• VMWare and Hyper-V virtualization, including deployment, management and troubleshooting Performance monitoring.
• Installation, Migration and Managing VM’s on Hyper V and ESXi and VCenter environment
• Provisioning of new deployments in physical, virtual and cloud-based environment.
• Installation and configuration of Windows servers based on new requirements.
• Server performance monitoring and troubleshooting based on the alerts and issues.
• Installation and configuration different OS platforms like Windows, Linux, Custom OS Appliances
• Patching Management for Windows and Linux servers on regular basis
• Vulnerability Assessments, Fixing Vulnerability based on the deduction and remediation immediate basis,
• Application server management (Installation, configuration and upgradation)
• Coordinate between product and development teams to ensure effective delivery of supporting services to the end-user

A little about you:

• Strong background in Windows Server, Active Directory, DNS, DHCP, SCCM/MECM, Hypervisor

The User Experience Product Line Lead is a core and leadership position in Digital Services, our Digital Manufacuring Division responsible for leading the definition and implementation of User Experience strategy in our Digital Manufacuring Division. The Product Line Lead drives priorities setting and holistic value delivery of the UX capabilities across squads and products in Digital Services. The Product Lead collaborates and partners closely across product teams, our company value and enabling teams, our Manufacturing Operations, and IT CTO with product line UX professionals, UX researchers, UX/UI Designers, product managers, and business stakeholders at all levels to define, implement, maintain, and make innovative improvements to deliver user-centric and outcome-driven products and solutions.

The UX Product Line Lead sets the vision for best-in-class products, anticipating future business capabilities, emerging technologies, designs and best practices, ensuring that vision is realized through implementation and value delivery. This role will lead a product line team to create, scale and maintain our Digital Manufacuring Division UX solutions and capabilities to support digital transformations.

Primary Responsibilities:

• Accountable for Product roadmap (e.g., key capabilities delivered to the business) for designing, building, delivering, and maintaining UX products and technological capability enhancements
• Optimize team setup and delivery models across all functional areas, working with functional leads, while removing roadblocks and impediments, enabling efficient and effective product team delivery
• Translate business goals and end user needs into UX strategy, communicate product priorities to the development team, other matrixed teams, and vendor partners
• Oversee delivery of applications in the products and the on-going operations of cohesive & integrated applications
• Design, develop, and deliver a consistent product line vision, strategy, and roadmap for several products related to Experience Design, UX/UI, User Research, and Technical Product Management relevant to our company user environment.
• Partner with Product teams across our Digital Manufacuring Division and IT to develop, test, and deliver high quality, scalable, and reusable data and digital products
• Oversee Agile Scrum processes for product teams to define and prioritize backlog, create user stories, drive sprint planning and execution, standups, product demos, track velocity, burndown, and deliver retrospectives
• Demonstrated experience in leading strategic design and user-centric research and usability studies, and applying change management approaches to understand user needs and deliver results
• Manage, monitor and calibrate relevant metrics on UX effectiveness
• Demonstrated experience in leading UX designs using a variety of techniques, tools, and best practices to improve product usability, accessibility and desirability
• Lead, develop, upskill, and grow a high-performing and diverse User Experience team
• Set strategy for resource management within systems development, accountable for the allocation of resources for systems development programs, and maintain an overview of the contribution of such program to organizational success. Manage the quality and appropriateness of the work performed and delivers measurable business benefits
• Engage and partner with cross-functional stakeholders (value teams, domain leads, business partners, product owners, etc.) to build project plans and business cases that drive our Manufacuring Division business outcome and value realization while maintaining scalability of UX capabilities
• Ensure senior leaders and business stakeholders are consistently well informed about product strategy, capabilities, priorities, timelines, releases, issues, and risks
• Drive and reinforce highest standards and best practices in technical and operational excellence relevant for user experience
• Accountable for the management and optimization of the product line’s total cost of ownership (TCO)

Education:

• Bachelor’s degree in Computer Science, Engineering, Graphics Design, or related field.

Required Experience and Skills:

• Minimum of 8 years of relevant experience in a delivery lead, team lead, product owner, or product line lead capacity.
• Minimum of 5 years of relevant experience in leading the development and delivery of User Experience, Experience Design, UX Strategy.
• Demonstrated experience in software development lifecycle, agile methodologies e.g. Scrum, and relevant tools such as Jira and Confluence
• Experience in pharmaceutical manufacturing or similar area, building, managing, and leading high-performing, diverse, collaborative and geographically distributed digital product teams
• Solid knowledge and experience in UX capabilities, methodology, and tools to enable User Research, UX/UI Design, and Digital Product capabilities in Manufacturing, Quality, and Supply Chain domains.
• Strong leadership and team building skills and must be able to collaborate effectively with a group of high performing individuals in a fast-paced, agile, dynamic operational environment
• Experience in product and people management with Experience Design, Graphics Design, User Experience, and Data & Digital products knowledge, roadmap, and implementation (e.g., in an organizational unit with 10+ team members)​
• Demonstrated experience owning and delivering digital products​ throughout their entire lifecycle
• Proven ability to facilitate and break down complex product requirements into actionable strategy, implementation plan, and user stories
• Strong leadership skills and the proven ability to drive organizational change​ and alignment, and communicate technical information to senior executives
• Outstanding written and verbal communication skills – able to effectively communicate complex concepts in simple ways​
• Active coach and mentor whose goals are to grow, upskill, and maximize the squads’ potential​
• Strong understanding of modern architecture patterns​
• Demonstrated ability to partner with business stakeholders and navigate across conflicting priorities to balance critical tactical and strategic needs ​to achieve business goals and OKRs
• Strategic leader, with demonstrated ability to work in a global, broad, and diverse environment with a fair amount of ambiguity
• Growth and global mindset and ownership mentality with a passion to challenge status quo to find new solutions and drive out of the box ideas

Preferred Experience and Skills:

• MBA or Master’s degree in a relevant field
• Previous experience working in a global environment and transformational change
• Experience with manufacturing shopfloor or lab environments and digital culture is a plus
• Experience with P&L responsibility is a plus

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.