Total 5 Others/Any product management job vacancies in NCS-National Council of Social Service - HQ

[What you will be working on]

• Thought leader in the areas of risk management, business continuity, ops-tech integration and use of technology and AI and apply best/good practices to NCSS.

• Lead the design, development and implementation of strategies, plans and initiatives in risk management, business continuity and leverage technology and AI in NCSS.

• Lead in the engagement and consultation with Divs in NCSS on the continuous review strategies, plans and initiatives in risk management, business continuity and leverage technology and AI in NCSS, to remain relevant and current.

• Lead in the conduct of communications and engagement sessions with staff on risk management, business continuity and use of technology and AI in NCSS, to build awareness and deepen ownership.

• Lead in the building and deepening of risk management, business continuity and use of technology and AI as a work culture in NCSS.

• Lead in the design and co-ordination of delivery of competency-based programmes on risk management, business continuity and use of technology and AI.

• Lead in the regular conduct of table-top exercises and simulation exercises to stretch-test the risk management and business continuity plans including After Action Review Sessions

• Lead in the briefings and engagements with Board, EXCO, SMT and staff on work related to risk management, business continuity and use of technology and AI.

[What we are looking for ]

Competencies:

1.Analytical skills

2.Communications and engagement skills

3.Regulatory knowledge

4.Leadership and influencing skills

5.Strategic thinking skills

Skills & Knowledge:

1.Risk management knowledge

2.Business continuity knowledge

3.Technology and AI knowledge

Experience:

At least 10 years of work experience, with at least 5 years in a Leadership/Managerial position with practical experience in risk management/business continuity.
 

Special Certification(s):

ISO31000 (ERM), ISO22301 (BCMS) will be an added advantage.

[What you will be working on]

You will provide administrative support in the Procurement Services Department.

[What we are looking for]

You should have background in Finance/ Business/ Accounting or equivalent field and with at least 2 years of relevant work experience in Procurement. Proficiency in the MS Office and financial software applications is essential. Experience in public service procurement practices, data analytics and digital visualisation tools will be an added advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

What you will be working on:

Key responsibilities include:
 

Corporate Planning

• Supports Assistant Dean (Planning & Knowledge Management) in carrying out corporate and strategic planning efforts of the Institute
• Supports Assistant Dean (Planning & Knowledge Management) in the planning, organising, tracking and reporting of the Institute’s Workplan, Mid-Year Review and deliverables in accordance with the Institute’s Annual Planning Cycle
• Supports Assistant Dean (Planning & Knowledge Management) in tracking, managing and coordinating of the agenda and follow-ups from meetings, e.g. Senior Management Meetings (SMM), NACLI’s Monthly Meeting with GD and NACLI’s Monthly Meeting with CED
• Supports Assistant Dean (Planning & Knowledge Management) in the tracking of departments’ budgeting and expenses, to ensure that resources are allocated effectively to support the department's priorities
• Provides secretariat support to NACLI meetings, such as coordinating and organising meetings and follow-ups after the meetings etc
• Coordinates department meetings, workplan discussions and department retreats, as well as follow-ups from these sessions

Knowledge Management

• Supports Assistant Dean (Planning & Knowledge Management) in managing the Institute's knowledge management system and ensure that staff have access to the information and resources they need
• Manages the NACLI’s training modules repository masterlist
• Manages the training resources (both physical and online) such as online tools, research papers, best practices, case studies, photos and videos for development and review of training modules
• Manages the NACLI resource library and its contents to ensure availability of relevant and updated training references and materials
• Proposes improvements to better manage or organise knowledge and repository resource materials within the Institute

Development of PA Knowledge

• Supports Assistant Dean (Planning & Knowledge Management) in the coordination and management of PA knowledge and works closely with PA knowledge owner divisions in the documentation of knowledge manuals
• Provides support to the PA Knowledge Management Workgroup and to work with PA stakeholders on the follow-up actions and future plans

Tracking of Training Progress, Participation and Effectiveness

• Oversees the consolidation of training evaluation data and preparation of draft training evaluation report
• Supports the department in implementing measurement system(s) and processes to evaluate the effectiveness of NACLI training programmes

PA Grassroots Heritate Gallery @NACLI

• Supports Assistant Dean (Planning & Knowledge Management) in the development and operations of the Grassroots Heritage Gallery
• Supports Assistant Dean (Planning & Knowledge Management) to formulate and implement plans to ensure regular flow of visitors to the Gallery

Relationship Management

• Supports Assistant Dean (Planning & Knowledge Management) in the managing of stakeholder networks (e.g. NACLI Adjunct Faculty members)
• Supports Assistant Dean (Planning & Knowledge Management) in the recruitment and engagement of NACLI Adjunct Faculty, and monitors engagement and effectiveness of their contributions

Accreditation Compliance

• Supports Assistant Dean (Planning & Knowledge Management) in ensuring the Institute’s ongoing compliance with SkillsFuture Singapore (SSG) accreditation requirements and standards as a Registered Training Provider (RTP)
• Coordinates with relevant departments to ensure all training programmes and processes meet accreditation standards
• Conducts periodic reviews to ensure adherence to accreditation standards
• Stay current on accreditation criteria and regulations, and update internal processes accordingly
• Maintains accurate records of all relevant documentation

Corporate Visits and Projects

• Supports Assistant Dean (Planning & Knowledge Management) in the planning, coordination and execution of talks and dialogues, and visits by corporate groups, foreign or local delegations

Budget and Procurement

• Manages the procurement process from preparing specifications for GeBIZ ITQs/ITTs, awarding of contracts in liaison with NACLI’s Training Operations Department, to monitoring and tracking of department’s budget utilisation

Other Duties

Other duties assigned by the Institute, including:

• Representing NACLI at official meetings / events
• Representing NACLI in working committees (internal & external)
• Other duties as assigned by senior officers
   

What we are looking for:

Requirements:

• Minimum - 3 years’ of work experience in managerial capacity
• Desired - 1 year of related work experience in organisational learning and development, knowledge management and/or corporate planning, and significant involvement in collaborative projects with internal / external partners

We are looking for a highly-motivated individual who:

• Is a self-starter and fast learner with good analytical, problem-solving and critical thinking skills
• Appreciates broad concepts and is also attentive to details
• Has good project management skills and is able to work both independently and as part of a team
• Has strong proficiency in the English language, both verbal and written and communication skills
• Enjoys working with people of different backgrounds to achieve a common goal

Only shortlisted candidates will be notified.
Successful candidates will be given a 3-year contract.

[What you will be working on]

• Conduct research on various design solutions for NL Building infrastructural projects such as NL L1 Place Making, L5 Arts Collection Library, ad hoc fitting out works for offices and LKCRL gantries activation; which will commence in early 2024 and are to be completed before end 2024.
• To pitch ideas/proposals to relevant stakeholder, write minutes, document process and approvals as well as monitor timeline.
• To manage contractors for ongoing projects to ensure that requirements are being executed as per expectations.
• Other administrative support for the above projects and weekly project updates for Project & Space Management Department.

[What you will be working on:]
•    Manage Product Users’ Engagement by supporting Product Managers in developing strategies and plans to engage internal and external stakeholders to launch, implement, drive adoption, awareness, and education of Products, such as NLB Mobile App, Seat Booking System, Express Borrowing Gantry, and also future Products such as Content Discovery app. 
•    Assist Product Managers to collect and collate Product data from multiple channels, e.g., web statistics, app statistics, user feedback and perform basic analysis to help Product Managers better understand the asks and needs of the users with simple insights. Work closely with other data teams to track results and translate insights into actions.
•    Assist Product Managers in managing the Product Backlog by recording new user stories and setting initial priority for them. Follow up with Product Managers to set up regular Product Backlog refinement sessions.
•    Assist Product Managers or ScrumMasters in organising agile activities and to update/ upkeep Agile tools like JIRA, etc.

[What we are looking for:]
•    At least one year of relevant working experience, preferably in a product-focused organisation. Fresh graduates with the relevant knowledge are welcomed to apply.
•    Excellent written and verbal communication skills.
•    Ability to engage stakeholders from all walks of life.
•    Knowledge of agile methodologies and processes (SCRUM, KANBAN, etc.)
•    Comfortable with data and possess basic data analytic skills (e.g., Excel, Tableau)
•    Interest in growing into Product Manager role.
•    Design skills and experience with design tools is added advantage.

Work location will be at the Marine Parade Public Library. As the library is currently closed for renovation, the current work location is at the National Library Building.

Successful applicant will be appointed on a project contract until 31 Dec 2025.