Total 2 Junior Executive public relations executive job vacancies in nlb punggol regional library

Responsibilities:

• Create a warm and welcoming atmosphere while building strong relationships with members and guests.
• Efficiently manage member inquiries, requests, and bookings with professionalism.
• Ensure seamless operations at the reception counter, upholding a high standard of service.
• Provide accurate and timely information to members, addressing feedback and concerns effectively.
• Maintain a tidy and organized workspace, demonstrating proficiency in administrative tasks.
• Conduct club tours, highlighting our facilities and services.
• Offer administrative support to the membership and finance departments as needed.

Requirements:

• O/A Levels or a Diploma in any discipline.
• Fresh diploma graduates are encouraged to apply.
• Housewives returning to the workforce are welcome.
• Friendly and approachable with excellent communication skills.
• Highly organized and efficient, with strong administrative abilities.
• Capable of working well under pressure while maintaining a calm and professional demeanor.
• Passionate about delivering exceptional customer service.
• Ability to collaborate effectively as part of a team.

Job Description

Volunteer Management

• Assist in the engagement of new/existing volunteers and external stakeholders (schools and corporate partners). Duties include providing volunteer events management support.
• Assist in the coordination of on-boarding process and training sessions for new volunteers, partnering schools and organisations.
• Maintain volunteer programme schedule and events calendar.
• Assist in matching volunteers’ skills with available roles, help volunteers understand their responsibilities and ensure compliance.
• Provide administrative support on volunteer related requests.
• Provide support and help to set-up for volunteer related activities and meetings including meetings on digital platforms.

In-Kind Donation Management

• Coordinate with donors and internal staff on the receipt of items.
• Prepare and issue acknowledgement letter to donors.

Administrative Support

• Assist in data collection, maintain proper filing system, including data management such as data entry.
• Work closely with Nursing department to coordinate the selection of residents for activity.
• Provide support to ensure the volunteer programme are conducted smoothly.
• Assist in any frontline service and management of volunteers as and when the need arises.
• Assist and support corporate events.
• Perform any other ad-hoc administrative tasks assigned.

REQUIREMENTS

• Minimum Diploma qualification in any discipline
• Able to work independently as well as in a team
• Relevant experience in working with volunteers will be an advantage
• Knowledge of other dialects will be an advantage to communicate with the residents
• Proficient in Microsoft Office application (e.g. Word, Excel, Outlook)
• Proficient in using Zoom and other virtual meeting application
• This is a Full-Time position, 5 working days per week. Candidate must be able to work on weekends with 2 rest days on weekdays.