Total 7 Senior Executive public relations manager job vacancies in Singapore Polytechnic

PUBLIC RELATIONS STRATEGY

1. Develop, maintain and execute compelling PR strategy leveraging on unique identity for each launches with a cohesive brand storytelling in mind for image and awareness generation amongst Media and Influencers in Singapore.
2. Lead, Improvise, Localise HQ guidelines with local branding objectives for relatability and perceptive SOVs for the targeted audiences to increase awareness and communication.
3. Always ‘in-the-know’ for new trends, new experiences, and new platform mechanisms from luxury competitors.
4. Responsible to refresh, renew, sustain ideas and personalities to amplify ‘even-better’ campaign performance for key launches to improve ranking in print/ digital/ social outputs in monthly basis.
5. Work closely with regional PR, Trade, CRM team to ensure that execution of in-store experiences and OOH events can be synced to optimize on cashflow without diluting press/ influence experience.
6. Manage overall PR budget assigned and ensure right allocation to key franchise to garner strong coverage on all channels via earned and owned media (Seeding, Media buy, Exclusive opportunities, etc).

MEDIA & INFLUENCE RELATIONS

1. Engage and Maintain media and influence relationship as long-term partnership with clear conversation lead, and objectives to capitalize periodically.
2. Conduct Conceptual media pitching with stories, exclusivity of angles/ personas to secure earned output or amplify owned output.
3. Develop cohesive plans for paid engagements/ stories every semester or FY to nurture strong front of friends of Maison Guerlain for a long run.
4. Curate, coordinate, execute launches seeding to target media and KOLs strategically for earned social/ digital coverage. Facilitate loans for media shooting in timely manner with close coordination with other marketing function ie. Retail team.

EVENT PLANNING AND MANAGEMENT

1. Craft, plan and coordinate PR events for key launches based on HQ guidelines and maintain a strong brand image and storytelling of key launches.
2. Source, manage and secure unique or conceptual venues alongside with catering, décor, AV requirements, experience set-up, compliance for PR events with external third parties.
3. Manage, secure and track RSVP lists for attendees on organic and paid attendees to amplify event deliverables and coverages from all facets (Media, Celebrity and Influence).
4. Be on-ground, troubleshoot and resolve any event-day challenges from VM Set-Up to other topics relating to making a success of the event (Best Practice level of execution is expected).

PRESS RELEASES AND COMMUNICATIONS

1. Develop and disseminate compelling communication to media and influences with engaging, accurate, timely, localised press releases and time-to-time tactical communications for pitching.
2. Pitch and leverage to highest earned value of outputs for exclusive HQ/ Ambassador assets or synchronisation from other countries’ of Maison Guerlain engagements.
3. Ensure messaging and language consistency across all communication channels or press materials.

MEDIA COVERAGE MONITORING & REPORTS

1. Monthly reports including clippings from seeding or paid engagements, post-event reports, competitor’s reports, case studies (specific brands upon request for in-depth study internally).
2. Monthly sync-up reports on key launches to regional team (upon request on key launches only).
3. Be on top of all LVMH Beauty monitoring system such as. DMR, Lefty for macro, micro, nano monitoring in print/ digital/ social.

• Prepare/draft proposals, quotations, letters of engagement, addendums, NDAs, etc  
• Liaise with clients and business units in preparing the above contracts/documents
• Liaise with legal team for review of contracts/documents
• Liaise with client onboarding team for KYC matters
• Liaise with finance team for billing matters
• Updating of CRM tool and client database/listing
• Any other ad-hoc tasks as assigned

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

• Assist guests with check in and checkout, and other cashiering duties
• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Comply with hotel and department policies and procedures at all times
• Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Attend daily briefings and relevant departmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
• Ensure cleanliness and appearance of Front Desk and related areas
• Establish awareness of the Hotels fire and emergency procedure
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI, Cash Float SOP
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

As Singapore’s first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.

SP’s Student Services seeks to enhance our students’ experience by providing a range of services and our Customer Relations Unit, is the most convenient touchpoint to obtain easy information and guidance relating to student administration, financial and fees matters.

The appointee handles institutional queries and feedback from students and public. You will work closely with internal stakeholders in the handling and tracking of public feedback to ensure timely resolution of cases and to enhance customer satisfaction.

Responsibilities:-

• Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter
• Maintain high quality of service and ensure that queries or escalations are handled professionally
• Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

• At least a tertiary education (in any discipline)
• Proficient in Microsoft Office applications
• Strong writing and analytical skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 23 Mar 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

[What the role is]

About EDB
The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global center for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.
For more information on EDB, please visit www.edb.gov.sg


About the Office for Space Technology & Industry

The Office for Space Technology & Industry (OSTIn) is Singapore’s national space office. To build up Singapore’s space ecosystem and advance Singapore’s space interests, OSTIn seeks to:
• Nurture the build-up of local space technology capabilities through investments in R&D;
• Grow a globally competitive local space industry;
• Develop policies and regulations to support Singapore’s space activities;
• Expand bilateral and multilateral partnerships, and contribute to strengthening the international governance regime for space activities; and
• Support the development of talent for Singapore’s space sector and future workforce.

You will be part of OSTIn’s International Relations team, which builds partnerships with foreign countries in the space domain. You will support the building of bilateral relationships through government-to-government engagements with foreign space agencies and relevant space-related government organisations. You will also support Singapore’s participation in regional and multilateral fora on space matters.

[What you will be working on]
Responsibilities
In this role, your responsibilities will include:
•    Developing and executing plans to engage foreign space agencies, relevant foreign government entities and international organisations to pursue commercial, scientific/technical and policy cooperation 
•    Develop in-depth knowledge of and advancing Singapore’s interests on space matters bilaterally and at multilateral fora, to effectively engage and build relationships with other countries and international organisations
•    Strategising, advancing and safeguarding Singapore’s positions at relevant regional and multilateral space fora, including the United Nations Committee on the Peaceful Uses of Outer Space (UN COPUOS) and ASEAN Sub-committee of Space Technology and Applications (SCOSA)
•    Organising official visits and international events, including coordinating with internal and external stakeholders, sourcing for vendors and preparing discussion topics
•    Conceptualising and driving international collaboration projects
•    Working across our Industry, Technology and Policy teams to understand OSTIn’s interest areas, and supporting the respective teams’ partnership objectives and development initiatives 
•    Supporting the Policy team in developing Singapore’s policy positions on international space issues
•    Independently research and prepare briefs on countries and international organisations of interest to OSTIn, including their respective policy positions and developments.

[What we are looking for]
Desired Profile
-    Background in any disciplines, preferably political science, international policy, law, history, economics, engineering or mass communications 
-    Keen interest in international relations and space technologies
-    Able to navigate relationships across cultures
-    Excellent writing, analytical and communications skills
-    A self-starter, team player, independent and resourceful
-    Singaporean

The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University’s needs. 

The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted at alumni residing overseas. These events and programs are organised by OAE, the schools and departments and alumni associations to create and maintain pathways for alumni participation that advance the goals of the University.  The key strategic objective for the team is to nurture strong alumni relations with the growing Overseas Alumni Associations & Alumni Circles.

Key Responsibilities:

Facilitate the formation of overseas NTU Alumni Associations, reconnect with associations which are inactive and render support to strengthen their ties with their alma mater.

• Support alumni programmes to engage with alumni in Singapore and overseas.

• Support the team to curate and organise global and regional alumni engagement programmes such as China or Regional Conference and events in collaboration with colleges and departments as well as overseas alumni associations.

• Coordinate NTU Senior Management’s visit to engage with overseas alumni.

• Administrative works such as alumni correspondences, procurements and payments.

Key Requirements:

• Bachelor's degree in a related field

• A self-starter who is resourceful, committed and has strong interpersonal skills

• Strong verbal and written communication skills

• Good project management experience and able to multi-task in a fast-paced environment

• Willing to travel, and work during weekend

Hiring Institution: NTU