Total 19,049 Full-time public relations officer job vacancies in Singapore

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

· Greet and meet people coming into The SKILT Centre and direct them to appropriate areas

· Efficient handling of call inquiries and providing general information of services in The SKILT centre

· Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages

· Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions

· Generate and calculate invoice, record, collect payment, and issuance of receipts on time

· Handle changes in billing, refunds, and credits.

· Handle closing, settlement, and payment collection

· Provide cross-coverage of other Service Relations Officer who may be on leave.

· Support operation functions as and when needed

· Monitor general hygiene and cleanliness of The SKILT Centre

· Any other ad-hoc duties assigned by the management

Requirement

· Min. diploma in any discipline

· 2 years’ working experience in administration, customer service and/or receptionist role

· Fresh school leavers are welcome , training provided

· Good interpersonal and communication skills

· Positive working attitude and customer centric mindset

· Customer service mindset

· Meticulous and organised with attention to detail

· Ability to work independently and as a team.

· Enjoy working in fast-paced environment

· Proficient in MS Office

· Hard working and keen to learn

Work Hours and Location

Upper Thomson or Bukit Timah

Office Hours ( 5.5 days work week)

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $4,000.00 per month

Interested applicants may apply with a cover letter and resume to:

a[email protected]

We regret that only shortlisted candidates will be notified.

Department Description:
Employee Success is made up of HR professionals, Recruiters, Operations, and Coordinators that come together to continue to build out Salesforce. In Employee Success, we strive to bring on top talent and continue to build out our organization with the Aloha style treatment. Whether we are recruiting the next great candidate, refining our operations, we strive to provide the royal treatment and continue to build a great organization.

Role Description:
The Employee Relations Manager provides Employee Relations and Performance Management expertise, case management and consultation, within a centralized, Employee Relations (ER) function, for South East Asia (Asean) and Greater China Region (GCR). Develops, and leverages common consistent practices and processes to ensure a fair and consistent approach across clients. Handles complex, high-risk or sensitive employee relations cases. Reports to the Senior Manager, Employee Relations.

Your Impact:
To be successful in this role you will be a great relationship builder at all levels; connect and build trust to ensure employees feel comfortable to discuss matters in a safe & neutral environment; managing your time, work independently with minimal supervision, and respond promptly to communications as a priority; pay attention to the detail and accuracy of data while remaining calm under pressure; propose solutions and recommend plans for improvement that always align with best practice in company policy, values, guidelines, and respective country’s legislation compliance. Specific responsibilities include, but are not limited to:

• Conduct ER investigations to include: gathering and analyzing facts, applying relevant laws, policies, and past practice to reach conclusions and recommend management action. Partners with internal Employment Attorneys, Internal Audit, and other internal investigative bodies, as necessary.
• Interpret and apply corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for ER inquiries.
• Facilitate and apply interventions to resolve low-risk employee disagreements, conflicts, or misunderstandings when needed.
• Compile investigation findings into concise investigation reports and clearly communicate conclusions and recommendations to relevant stakeholders to drive for decisions.
• Deliver warnings and disciplinary actions when required.
• Maintain required documentation including intake and investigative notes, supporting documents, and final reports.
• Collaborate and partner with HRBPs, internal Employment Legal, HR partners, and Employee Success Shared Services organizations to review and implement workforce change or reduction strategy plans.
• Provide expertise and case management of ER issues, including Performance Management, from initial intake to resolution, received from managers, HR Business Partners (HRBPs) and other employees, for assigned business(es).
• Deliver expertise, consultation, guidance and coaching to managers and HRBPs to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions which align with company approach, practices, and processes.
• Track, report, and analyze case trends utilizing Salesforce’s technology-based case management system.
• Apply project management skills to lead ER projects, especially in the creation and/or optimization of ER processes in the region.
• Assist with the creation and implementation of further ER and HR related policies and templates.
• Collaborate closely with HR stakeholders to ensure consistency and compliance with applicable laws, regulations and Company policies.
• Create and deliver presentations to management on ER topics, trends and learnings.
• ER support for other locations for adequate APAC coverage.

Minimum Qualifications:

• Demonstrated ability to conduct thorough ER investigations based on data; ability to document and report cases in a detailed manner and to arrive at logical and fact based conclusions.
• Experience in HR (can include broad HR Generalist knowledge) with Employee Relations experience or equivalent role that included specific ER work.
• Prior HR experience supporting ASEAN locations, in particular Indonesia, Thailand, Philippines &/or China.
• Understanding of key principles of performance management and demonstrated ability in guiding and coaching managers through a range of ER issues.
• Demonstrated ability to navigate successfully within ambiguity, multiple priorities, and a constantly changing environment.
• Ability to operate/advise in the "gray" areas. Adept understanding of client motivations and business pain points; effective at leveraging inputs to influence solid business decisions.
• Comfortable dealing with conflict resolution.
• Ability to make decisions guided by policies, practices, procedures and business plans; receives general oversight and direction from Senior ER Manager.
• Works independently; receives minimal guidance on day-to-day work and deliverables.

Preferred Qualifications:

• Experience in working in a centralized ER or HR model.
• Experience working in a high volume, fast-paced environment, preferably in a high growth technology company.
• Creates and executes influence strategies that persuade key stakeholders to take action that will advance shared interest and business goals.
• Experience providing coaching and guidance to other HR members and Managers.
• Uses best practices and knowledge of internal or external business issues to improve delivery of services.
• Solves complex problems; takes a new perspective using existing solutions.

To be part of this programme, you are someone who has a drive for excellence, passionate and a strong sense of ethics. Learn and expose to different aspects of the business within the bank. Be given opportunity to experience job rotations that give you a holistic view of banking operations.

Requirements:

• Degree holders with less than 1 year of full-time experience
• Good analytical skills, and excellent attention to detail
• Effectively bilingual in English & Chinese due to reporting to China Head Office
• Proficiency in Microsoft Office
• Only Singaporeans

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23774

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Salary: Up to $2100

Duration: 6 Months Contract

Working Hours: Monday - Thursday (8:30am to 6pm), Friday (8:30am to 5:30pm)

Working Location: Braddell

Responsibilities

• To assist in daily onboarding of terminal applications
• Replying enquiries from other departments
• Ensuring that all applications are processed within SLA with minimal error
• Other duties assigned by Merchant Operations Manager

Requirements:

• Min GCE “O” & “A” Levels
• Proficient in Microsoft Excel & Word
• Meticulous and organized
• Good communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/3962

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

• Ensures delivery of key Service Level Agreement (SLA) with customers in a fast-growing sector, including managing operations in accordance with the DSC demands
• Reviews monthly internal quality performance with internal stakeholders and suggest solutions to drive operational excellence
• Frequently reviews, aligns, and keeps immediate Superior updated with information on quality related matters and Standard Operating Procedures (SOP)
• Undertakes the responsibilities on updating of SOP and Work Instructions (WI)
• Takes the lead to draft and apply Problem Solving Approach with the relevant stakeholders, such as Operations Leaders and Operational Staff, for any customer’s feedback and related matters
• Undertake the responsibility to streamline billing procedures to ensure timely and accurate submission of department’s invoices for billing
• Coordinates the review and improvement of business and quality processes by adding value to DHL services
• Maintains a high-performance service culture within the functional team.
• Coordinates, plans, organizes, and directs in an efficient and effective manner to the relevant stakeholders

Requirements:

• GCE "N"/"O"/"A" Levels, NITEC/Diploma in Logistics / Supply Chain Management or equivalent
• 1 to 2 years of relevant experience
• Good business writing and interpersonal skills
• Computer literate in MS Office Suite

We are looking for a Guest Relations Officer to join our team!

As the Guest Relations Officer, we rely on you to:

• Enhance guest relations and loyalty scores
• Provide support to ensure a smooth and efficient Guest Relations Operation
• Handle all guest requests in a timely, professional, and efficient manner
• Provide all-rounded guest services such as checking in and out
• Contribute towards a memorable hotel experience for all guests

We are looking for someone who:

• Takes pride in being a hotelier
• Preferably has relevant hospitality experience
• Has strong interpersonal and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Interested Candidates email resume with recent photo and DOB to [email protected]

Shortlisted candidates will be notified very soon.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

What the Job involves:

1. Liaise with both internal & external customers and suppliers

2. Monthly Customer Management Report

3.Generate monthly billing cycle within the month end closing period

4.WMS and customer system adminstration

5. Any other duties as assign from time to time

Required Qualifications, Skills & Experience

1. Min 'O' level

2. Computer literacy

3. 1 year experiece

4. Microsoft office including Excel, Email

5. Competent in Warehouse Management System (WMS)

Working Locations:

1) 30 TUAS AVE 13

2) 2 CHANGI SOUTH AVE 2

Work Location: Central

Responsibilities:

• To assist in establishing banking relationships with, and rendering corresponded banks’ services
• To manage correspondent banking activities including opening and closing accounts
• To perform customer due diligence measures as and when necessary
• To perform ad-hoc assignments as assigned by the management
• Annual credit review of FI products
• Liaison with Head Office for FI credit issues

Requirements:

• Possess Diploma/Degree with minimum of 2 years’ experience in FI or corporate banking
• Effectively bilingual in English & Chinese due to reporting to China Head Office & colleagues
• Proficient in MS office, Word, and Excel
• Only Singaporeans

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23765

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

• NGO
• Contribute Towards Making Positive Impact
• Dynamic Work Environment

Responsibilities:

• Promote and build good industrial relations by working closely with union leaders, members and management partners, to achieve a harmonious industrial relations climate that will bring the maximum benefits to the workers.
• Handle grievances, resolve conflicts and negotiate collective agreements to secure the welfare for the workers.
• Advocate practices to help workers up-skill and enhance productivity, resulting in better wages and improve lives.
• Plan and organise activities of varying scales to engage members and improve labour management relations.

Requirements:

• Good degree/diploma in any discipline, with varying years of working experience
• Entry Level applicants are welcome to apply.
• Excellent interpersonal skills and able to communicate at all levels
• Strong analytical and problem-solving skills
• Able to think on-the-feet
• Able to work independently as well as in a team.
• High perseverance

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/QW87468W to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

• Remuneration package: Up to SGD$2,700 Basic +Transport allowance + AWS + Variable Bonus
• Location: Tanjong Pagar
• Shift work: 8.00am – 5.30pm / 8.30am – 6.00pm

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Types of calls consist of and are not limited to:
  1. Concession-related matters (i.e replacement procedure, extension issues, application issues)
  2. Filing of claims for customer
  3. Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet or exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Previous experience in call centre is highly preferred, or customer service experience
• A team player with good interpersonal and communication skills
• Self-motivated and able to work independently with minimal supervision

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

Job Responsibilities

• Responsible for handling front office reception and administration duties
• Greet customers and answer all customers’ enquiries
• Perform scheduling appointment calendar and sending reminders on appointments to customer
• Generating and compiling of daily sales reports
• Perform outlet stock-take and other ad-hoc duties
• Perform cashiering duties such as payment collections

Requirements

• Basic knowledge of Microsoft Word and Excel
• Good interpersonal and communication skills
• Passion for customer service
• Excellent telephone etiquette
• Bilingual in English and Mandarin in order to liaise with mandarin speaking associates
• Prefably with at least 1 year experience with customer service.
• Able to commit to retail hours